
Introduction to this booklet
This booklet guides you on how to use and maintain your new  
TV Adapter. Please read the booklet carefully, including the  
Warning section. This will help you to get the most out of your new  
TV Adapter.
If you have additional questions about the use of your TV Adapter, 
please contact your hearing care professional.
 About   Installation   Daily use  Warnings   Additionals 
For your convenience, this booklet contains a navigation bar to help 
you navigate easily through the different sections.
Manufactured under licence from Dolby Laboratories. Dolby and the 
double-D symbol are registered trademarks of Dolby Laboratories.
Intended use
The TV Adapter is intended as a wireless transmitter of sound from a 
TV or from other electronic audio devices to hearing aids.
The TV Adapter is intended to be used by children (> 36 months) 
and adults together with their hearing solution.

Table of content
About 
Package content  6 
TV Adapter overview  8
Installation
Installation 10 
Placing the TV Adapter  11 
Connecting the TV Adapter to a power outlet  12 
Connecting the TV Adapter to the TV  14 
Connecting using TOSLINK  16 
Connecting using RCA  18 
Connecting using mini jack Adapter  20 
Connecting using SCART  22 
Pairing the TV Adapter with your hearing aids  24
Daily use
Start TV sound using your hearing aids  26 
Turn off TV sound using your hearing aids  27 
Volume control using your hearing aids  28
Start TV sound using the hearing aid Remote Control  30 
Turn off TV sound using your Remote Control  31 
Volume control using your Remote Control  32 
Mute using your Remote Control  33 
Start TV sound using the Oticon ON App  34 
Turn off TV sound using the Oticon ON App  35 
Volume control using the Oticon ON App  36 
Mute using the Oticon ON App  37 
More than one user  38 
Removing a user/clear pairings  39 
Cleaning and maintenance  40
Warnings
Warnings  42
Additionals
Technical information  44 
International warranty  46

TV Adapter 3.0
Instructions for use
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Package content
The TV Adapter box consists of the following elements:
TV Adapter Power supply
RCA cable
TOSLINK
SCART Adapter Mini jack AdapterThis guide 
(Installation guide and Instructions for use)

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TV Adapter overview
Mode Power indicator TV indicator
Power on, not paired to any hearing aids
Pairing complete (steady light 30 secs)
Power on, not streaming
RCA inserted and streaming
TOSLINK inserted and streaming (digital)
TOSLINK inserted and streaming (invalid signal)*
Fault condition *
No light
* Try other input connection 
** Contact your hearing care professional
Blinking Fading Steady
Back
Power supply
Front
 TV 
TOSLINK in
Mode
TOSLINK out
RCA left and right
 Power 
Setup
More information: www.oticon.com

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Installation
Using the TV Adapter for the first time
Before you can use your hearing aids with your TV, the TV Adapter must be connected to a power outlet, connected to the TV and 
paired with your hearing aids.
This is a step-by-step guide on how to install the TV Adapter.
All parts needed for the installation are included in the package.
Placing the TV Adapter
Place the TV adapter close to the TV - horizontally, with free line of 
sight to the hearing aids.

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Connecting the TV Adapter to a power outlet
Start by connecting the TV Adapter to a power outlet.
Use the power supply from box 1
1. Plug the power cord into the “power” connector on the TV Adapter (A).
2. Plug the power supply into the mains wall socket (B).
3. Check that the power is turned on; after a few seconds both indicators 
will fade blue to indicate that pairing with your hearing aids is needed. 
See page 24.
Box 1
B
C
A

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Connecting the TV Adapter to the TV
You can connect the TV Adapter to the TV in four different ways.
Connection Page
TOSLINK. Either digital stereo (PCM) or Dolby® Digital *  16 
RCA audio output L+R 18 
Mini jack audio output (typically headphone output)  20 
SCART audio output (L+R)  22
*Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
We recommend using TOSLINK.
Please see the following pages for a solution which fits your TV.
RCA (p. 18)
SCART (p. 22)
TOSLINK (p. 16)
Mini jack (p. 20)
More information: www.oticon.com

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Connecting using TOSLINK
1. Use the TOSLINK cable from box no. 3 (A).
2. Remove the plastic cap from the TOSLINK cable. (B)
3. Connect the TOSLINK cable to the TOSLINK output on your TV/home 
theater system (C).
4. Connect the TOSLINK cable to the pink TOSLINK input (D) on the  
TV Adapter.
5. The TOSLINK output (E) may be used to connect other TOSLINK devices 
such as external Dolby Decoders and surround sound systems.
6. Refer to page 24 for pairing of the TV Adapter with your Hearing Aid.
Please note: It may be necessary to configure your TV, DVD player 
or home theater system so that the correct audio output is available on the TOSLINK output.
Box 3
B
C
C
A
D
E

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Audio 
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Connecting using RCA
1. Use the RCA cable from box no. 2 (A).
2. Connect the RCA cable to the RCA output on your TV (B) or home theater 
system. (Typically marked “L – R AUDIO OUT” and found on the TV back or 
bottom panel.)
3. Connect the RCA cable to the RCA connectors (C) on the back of the TV 
Adapter.
4. Refer to page 24 for pairing of hearing aids with the TV Adapter.
Please note: It may be necessary to configure your TV so that the 
correct audio output is available on the RCA output.
B
C
C
A
Box 2

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Connecting using mini jack Adapter
1. Use the mini jack Adapter from box no. 2 (A).
2. Connect the RCA cable to the mini jack Adapter (B1).
3. Connect the mini jack to the TV, this is typically the headphone output 
(B2).
4. Connect the RCA connectors to the TV Adapter RCA input (C).
5. Refer to page 24 for pairing of the TV Adapter with your hearing aids.
Please note: The TV speakers may be muted when connecting to 
the headphone output, and sound only heard through the Hearing 
Aids/TV Adapter.
B
B1
B2
Box 2
A
D

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Box 2
Connecting using SCART
1. Use the SCART Adapter from box no. 2 (A).
2. Connect the RCA cable to the red and white terminals on the SCART 
Adapter (B).
3. Connect the SCART Adapter to the SCART output on your TV (C).
4. Connect the RCA connectors to the TV Adapter RCA input (D).
5. Refer to page 24 for pairing of the TV Adapter with your Hearing Aids.
Please note: The audio output on the SCART connector can be  
dependent on the source selected on the TV. For example some TVs 
will only make TV sound available on the SCART output (i.e. not e.g. 
sound from a connected DVD player).
B
C
A
D

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Pairing the TV Adapter with your hearing aids
Before using the TV adapter, it must be paired with your hearing 
aids.
Pairing is only required once, and takes around 20-60 seconds.
IMPORTANT NOTICE
Please refer to your hearing aid‘s instructions for use for details on the 
functionality of your specific hearing aid solution.
Make sure the TV Adapter is  
powered on.
Open and close the battery door on 
both your hearing aids.
Place both hearing aids close to, or 
on top of the TV Adapter.
Pairing is completed when the 
power indicator and the TV indicator is blue for about 30 secs.
TV Adapter Description
Pairing completed
Note: This TV Adapter can be paired to as many hearing aids as you like. All users will be able to hear the 
same sound. Please see page 38 for more details.

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Change program
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Turn o TV sound using your hearing aids
To stop the sound from the TV simply change to the desired 
program in your hearing aids.
Start TV sound using your hearing aids
Once a TV Adapter has been paired with your hearing aids, it will be 
available as a program in your hearing aids. To listen to TV simply 
press and hold the program switch on your hearing aids to change 
programs.
The program cycle will depend on the programs already  
available in your hearing aids.
The TV program indicator - which is different from hearing aid program indicators - will be heard once the TV program is selected.
IMPORTANT NOTICE
Please refer to your hearing aid‘s instructions for use for details on the 
functionality of your specific hearing aid solution.

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Volume control using your hearing aids
Use the volume button on your hearing aid to adjust the TV  
volume level in both hearing aids. Adjust the volume by pressing up 
or down briefly. Press briefly repeatedly for further adjustments.
Note: The TV volume in the hearing aids is normally not affected by volume adjustments from the TV 
Remote Control.
IMPORTANT NOTICE
Please refer to your hearing aid‘s instructions for use for details on the 
functionality of your specific hearing aid solution.
A short press on the RIGHT  
hearing aid increases the volume. 
A short press on the LEFT  
hearing aid decreases the  
volume

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Start TV sound using the hearing aid Remote 
Control
The Remote Control is an optional accessory to your wireless  
hearing aids.
Once a TV Adapter has been paired to your hearing aids it will be  
available as a program. To listen to TV simply press the  
program selector and change program (A).
The program cycle will depend on the programs already  
available in your hearing aids.
The TV program indicator - which is different from program indicators - will be heard once the TV program is selected.
Turn o TV sound using your Remote Control
To stop the sound from the TV simply change to the desired 
program in your hearing aids.
More information: www.oticon.com
Change program
A

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Volume control using your Remote Control
Use the volume buttons on your remote to adjust the TV volume 
level in both hearing aids.
Note: The TV volume in the hearing aids is normally not affected by volume adjustments from the  
TV Remote Control.
Adjust the volume by pressing 
up or down briefly. Repeat the 
brief press for further adjustments.
Mute using your Remote Control
While watching TV you can switch off the microphones in your 
hearing aids, so that only the sound from the TV is heard.
Note: The mute and volume functions are optinal and can be customized by your hearing care professional.
Press and hold the volume down button 
for approx 3 seconds until the surrounding 
sound is muted. You will hear a confirmation 
beep indicating that the microphones in the 
hearing aids are now muted.
To unmute simply press volume up or down 
briefly.

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Start TV sound using the Oticon ON App
The Oticon ON App is an optional accessory to your wireless  
hearing aids. The app works with iPhone®, iPad®, iPod touch®, and 
Android™ devices. iPhone, iPad, and iPod touch are trademarks of 
Apple Inc., registered in the U.S. and other countries. Android is a 
trademark of Google Inc. For information on compatibility, please 
visit www.oticon.com.
Turn o TV sound using the Oticon ON App
To stop the sound from the TV simply change to the wanted  
program in your hearing aids.
Once a TV Adapter has been paired to 
your hearing aids it will be available 
as a program in your hearing aids and 
visible as a source in the Oticon ON 
App. To listen to TV simply select the 
TV source from the app.

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Volume control using the Oticon ON App
Swipe your finger up or down to adjust the volume.
Mute using the Oticon ON App
While watching TV you can switch off the microphones in your 
hearing aids, so that only the sound from the TV is heard.
Press the volume indicator to mute 
the surrounding sounds. You will hear 
a confirmation beep indicating that 
the microphones in the hearing aids 
are now muted.
To unmute simply press the volume 
indicator again, or swipe your finger 
up or down to adjust the volume.

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More than one user
An unlimited number of hearing aid users can listen to the sound 
from one TV Adapter.
Pair the hearing aids to the TV Adapter as described on page 24.
Removing a user/clear pairings
To remove a user from your TV Adapter perform a system reset and 
re-pair the required hearing aids.
1. Reset system: Press and hold the setup button for more than 5 seconds
2. Indicators fade blue to indicate no pairings
3. Re-pair the required instruments (see page 24)
TV Adapter Description
No pairings
Fading
Setup

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Cleaning and maintenance
Use a soft, dry cloth to clean the TV Adapter. 
IMPORTANT NOTICE
The TV Adapter must never be washed or immersed in water or other 
liquids.

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You should familiarize yourself fully 
with the following general warnings and the entire contents of this 
booklet before using your TV Adapter 
to ensure personal safety and correct 
use. Consult your hearing care  
professional if you experience  
unexpected operations or events 
with your TV Adapter.
Choking hazards and risk of  
swallowing small parts
• Your TV Adapter and its parts 
should be kept out of reach of 
children and anyone who might 
swallow these items or otherwise 
cause injury to themselves. If small 
parts are swallowed, see a doctor 
immediately.
Explosives
• The power source in your TV 
Adapter has insufficient energy 
to cause fire in normal usage 
conditions. The TV Adapter has not 
been tested for compliance with 
international standards concerning 
explosive environments. We  
recommend not to use your TV 
Adapter in areas where there is a 
danger of explosions. 
Interference
• Your TV Adapter has been thoroughly tested for interference 
according to the most stringent 
international standards. However, 
interference with your TV adapter 
and other devices may occur, (e.g. 
some mobile telephones, citizens 
band devices and other wireless 
devices). If this occurs, increase the 
distance between the TV adapter 
and the interfering device.
Connection to external equipment
• The safety of the use of the TV 
Adapter with an auxiliary input 
cable is determined by the external 
signal source. When the input cable 
is connected to equipment plugged 
into a wall outlet, this equipment 
must comply with IEC-60065, 
IEC-60601 or equivalent safety 
standards.
Warnings 

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Technical information
Model name TVA3 
Operating conditions Temperature: +5°C to +40°C
Humidity: 15% to 93%, non-condensing 
Atmospheric pressure: 700 hPa to 1060 hPa
Storage and transportation 
conditions
Temperature and humidity shall not exceed the below 
limits for extended periods during transportation and 
storage: 
Temperature: -25 °C to +70 °C 
Humidity: 15% to 93%, non-condensing
The TV Adapter contains a wireless transmitter using 2.4 GHz technology. 
The emission power from the TV Adapter is max. 17.1 dBm EIRP. 
The TV Adapter complies with international standards concerning electromagnetic compatibility and human exposure. 
Due to the limited space available on the TV Adapter relevant approval markings 
can be found in this document.
USA and Canada
This device is certified under:
FCC ID: 2ACAHTVA3 
IC: 11936A-TVA3
The device complies with Part 15 of the FCC Rules and with Industry Canada’s 
licence-exempt RSSs.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference 
that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment. 
To comply with FCC RF exposure requirements, the device and the antenna for 
this device must be installed to ensure a minimum separation distance of 20 cm 
or more from a person’s body. Other operating configurations should be avoided.

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International warranty
Your TV adapter is covered by an  
international limited warranty issued 
by the manufacturer for a period of  
12 months from the date of delivery. 
This limited warranty covers manufacturing and material defects in the 
device itself, but not in accessories 
such as e.g. batteries, cables, power 
supplies, etc. Problems arising from 
improper/incorrect handling or care, 
excessive use, accidents, repairs 
made by an unauthorized party, exposure to corrosive conditions, damage 
due to foreign objects entering the 
device or incorrect adjustments are 
NOT covered by the limited warranty 
and may void it. The above warranty 
does not affect any legal rights that 
you might have under applicable 
national legislation governing sale  
of consumer goods. Your hearing  
care professional may have issued  
a warranty that goes beyond the 
clauses of this limited warranty. 
Please consult him/her for further 
information. 
If you need service 
Take your TV adapter to your hearing 
care professional, who may be able  
to sort out minor problems and  
adjustments immediately.
The manufacturer declares that this 
TV adapter is in compliance with the 
essential requirements and other 
relevant provisions of Directive 
1999/5/EC. 
Declaration of Conformity is available 
at the manufacturer.
SBO Hearing A/S 
Kongebakken 9 
DK-2765 Smørum 
Denmark 
www.sbohearing.com
Waste from electronic 
equipment must be 
handled according to 
local regulations.
E2831
168366US / 04.16
168366US / 04.16