Instructions for use
Phone Adapter 2.0
Contents
Using the ConnectLine phone adapter 4
Streamer Pro versus Streamer 1.4 5
Incoming calls 6
Outgoing call 10
Cleaning the Phone Adapter 13
Additional information 14
International warranty 17
167807UK / 2018.01.31
167807UK / 2018.01.31
Pairing
4 5
Pairing
Answer
Answer
Streamer Pro Streamer 1.4
Using the ConnectLine phone adapter
The landline phone solution supports both incoming and outgoing phone calls. During a
phone call the hearing instruments are used as headsets and the microphone, on the
body-worn Streamer, enables hands-free operation.
This part of the guide is the “Instructions for Use”, and it explains how the Streamer is
used for phone conversations. Begin by ensuring that the phone adapter is correctly
installed as described in the “Installation Guide”.
To use the phone adapter, the Streamer and phone adapter must be wirelessly connected
to each other. This connection is established automatically when the Streamer and
phone adapter are paired and in range, see Range (page 13). The phone adapter is connected to the Streamer when the power indicator
on the phone adapter is steady
blue.
Streamer Pro versus Streamer 1.4
The below drawing shows the main differences between Streamer 1.4 and the most
recent Streamer Pro. For more information please refer to: www.oticon.global/connectline
6 7
Incoming calls
How to answer and end a call
Make sure that you are able to speak into the Streamer’s microphone.
When your landline phone rings, you will hear an incoming call alert in your hearing
instruments. The phone indicator on the phone adapter will blink green and at the same
time the phone button on the Streamer and the status indicator will blink green.
Press the phone button on the Streamer briefly (A) to answer the call. You will hear a
small confirmation beep in your hearing instruments. The phone button and status
indicator on the Streamer and the phone indicator on the phone adapter will now be
steady green.
To end the call, simply press the phone button on the Streamer briefly and the green
phone button on the Streamer turns off.
Microphone
A
8
Receiving a call
Streamer Pro
top status
Streamer Pro
front
Phone
adapter
Description
Streamer and phone adapter connected
Phone ringing: Phone indicator and Streamer Pro
top status blink green. You will hear an incoming
call notification in your instruments.
When the call is connected, you will hear a beep
acknowledging that the call is answered – you
are now able to listen and talk to the other party.
Steady Blinking
10 11
Outgoing call
How to make a call
Make sure that you are able to speak into the Streamer’s microphone.
1. To make a call press the Streamer’s phone button briefly (A). The hook is now off
and you will hear a dial tone in the hearing instruments. The phone button on the
Streamer and phone indicator on the phone adapter will turn steady green.
2. Pick up the handset on your landline phone (or press “Call” on the portable phone) and
dial the phone number (B) as you normally do to make a call.
3. After a short while you will hear the call tone in your hearing instruments indicating
that the call is now connected through your Streamer and hearing instruments.
You can now put the handset back on (or press “end call” on the portable phone).
To end the call, simply press the phone button on the Streamer briefly.
* Note: Make sure to put the handset correctly back on the phone – otherwise the phone line will block for incoming calls.
Microphone
A
B
12 13
Making a call
Streamer Pro
top status
Streamer Pro
front
Phone
adapter
Description
Streamer and phone adapter are connected
Press the Streamer’s phone button briefly
and you will hear a dial tone in the hearing
instruments
Steady Blinking
Cleaning the Phone Adapter
Use a soft, dry cloth to clean the Phone Adapter.
IM PORTANT NOTIC E
The Phone Adapter must never be washed or immersed in water or other liquids.
14 15
Volume control
Use the volume button on the Streamer to adjust the phone volume level in the hearing
instruments. Adjust the volume by pressing up or down briefly. Repeat the brief press for
further adjustments.
The phone volume level set by the Streamer is memorised. This means that next time a
phone call is made, the memorised volume level will be applied.
Hear only the phone sound
At first time use of the phone solution, the hearing instrument microphones are turned
on by default.
The hearing instrument microphones can be muted, allowing you to better hear the
phone conversation. Press the volume up AND down for 1 second simultaneously
(Streamer Pro) or either up OR down for 2 seconds (Streamer).
Pressing the volume button for 2 seconds (Streamer) or volume up AND down
briefly (Streamer Pro) during the conversation, re-activates the hearing instrument
microphones.
Additional information
Turn o the phone adapter
If you don’t want to receive phone calls to your Streamer, turn off the phone adapter by
disconnecting power. For normal use, the phone adapter uses very little power so it is not
necessary to turn it off.
Range
The phone adapter has a range of up to about 30 metres (to the Streamer Pro),
depending on furniture and walls. Within this range you can make hands-free phone
conversations with good sound quality (i.e. without “crackle” sound).
Normally you will be able to hear the incoming call alert in the hearing instruments at
a distance of up to 30-40 metres, but then you have to walk closer to the phone adapter
to hear the phone partner’s voice clearly. This can be useful e.g. when working in
the garden.
16 17
International warranty
Your Phone Adapter 2.0 is covered by an international limited warranty issued by the
manufacturer for a period of 12 months from the date of delivery. This limited warranty
covers manufacturing and material defects in the device itself, but not in accessories
such as e.g. batteries, cables, power supplies, etc. Problems arising from improper/incorrect handling or care, excessive use, accidents, repairs made by an unauthorised party,
exposure to corrosive conditions, damage due to foreign objects entering the device or
incorrect adjustments are NOT covered by the limited warranty and may void it. The
above warranty does not affect any legal rights that you might have under applicable
national legislation governing sale of consumer goods. Your hearing care professional
may have issued a warranty that goes beyond the clauses of this limited warranty.
Please consult him/her for further information.
If you need service
Take your phone adapter to your hearing care professional, who may be able to sort out
minor problems and adjustments immediately.
For detailed user instructions on the Streamer, please refer to the Streamer Instructions
for Use.
For further support or tips please check the ConnectLine information on
www.oticon.global/connectline
IM PORTANT NOTIC E
Please refer to your hearing aid’s Instructions for Use for details on the functionality
of your specific hearing aid solution.
24 25
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Relocate the receiving antenna.
• Increase the distance between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the manufacturer or an experienced radio/TV technician for help.
IC statement
Operation is subject to the following two conditions:
1) this device may not cause interference.
2) this device must accept any interference, including interference that may cause
undesired operation of the device.
IC radiation exposure statement: This equipment complies with IC radiation exposure
limits set forth for an uncontrolled environment. End users must follow the specific
operating instructions for satisfying RF exposure compliance. This transmitter must not
be co-located or operating in conjunction with any other antenna or transmitter.
Hereby, Oticon A/S declare that this Phone Adapter 2.0 (BS-H200) is in compliance with
the essential requirements and other relevant provisions of Directive 2014/53/EU.
Declaration of conformity is available at:
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.global
This product is intended for connection to the public switched analogue
telephone network and may be operated in EU and EFTA countries.
Waste from electronic
equipment must be
handled according to
local regulations.
22 23
Technical information
Phone Adapter 2.0 contains a wireless transmitter using 2.4 GHz technology.
The emission power from Phone Adapter 2.0 is max. 10 dBm EIRP.
Phone Adapter 2.0 complies with international standards concerning radio transmitters,
electromagnetic compatibility and human exposure.
Due to the limited space available on Phone Adapter 2.0 relevant approval markings can
be found in this document.
USA and Canada
This device contains a radio module with the following certification ID numbers:
FCC ID: UXZBSH200
IC: 8191A-BSH200
The device complies with Part 15 of the FCC rules and with Industry Canada’s licence-
exempt RSSs.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment. To comply with FCC RF
exposure requirements, the device and the antenna for this device must be installed to
ensure a minimum separation distance of 20 cm or more from a person’s body. Other
operating configurations should be avoided.
This Class B digital apparatus complies with Canadian ICES-003.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation.
20
Pairing
Streamer Pro
top status
Streamer Pro
front
Phone
adapter
Description
Streamer and Phone adapter on (1)
Streamer in pairing mode (2)
Pairing complete (4)
Steady Blinking
18 19
Streamer Pro Streamer 1.4
B
A
Pairing the Streamer to the phone adapter
The very first time your Streamer is used with the phone adapter, the Streamer
must be paired to the phone adapter.
For pairing:
1. Make sure the phone adapter is powered on, i.e. the power indicator is steady green.
2. Press the on/off button on the Streamer Pro (A) or the connect button on the
Streamer (B) for 5-6 seconds until the blue light starts blinking.
3. Place the Streamer on top of the phone adapter – the pairing takes around
20–60 seconds.
4. The pairing is completed when the power indicator on the phone adapter and the
on/off button on the Streamer turn steady blue. Pairing is done only once and will nor-
mally not have to be repeated.
1 2
16 17
Connecting to phone line and landline phone
Place the phone adapter in a suitable spot near your landline phone or base station.
1. Unplug the phone line from the landline phone (or base station).*
2. Plug the phone line from the wall adapter into the phone adapter “IN” connector.
3. Plug the phone cable from box 2 in the phone adapter “OUT” connector.
4. Plug the other end of the phone cable into the landline phone (or base station).*
Please lift off the handset from your landline phone – you should now be able to hear
the dial tone from the handset speaker.
Box 2
3.
2.
1.
4.
* If your main phone or base station does not have a detachable plug for the landline connection, you should either try using
an alternative phone or a technician must be contacted to complete the installation.
12
14 15
Connecting the phone adapter to a power outlet
Use the power supply with USB cable from box 1
1. Plug the USB connector into the “power” connector on the phone adapter.
2. Plug the power supply into the mains wall socket or another power source.
3. Check that power is turned on.
4. After a few seconds the power indicator
on the front of the phone adapter will light
up green.
Box 1
4.
2. and 3.
1.
13
Installation
Activating the phone adapter for the rst time
Before you can use the landline phone solution together with your hearing instruments,
the phone adapter must be connected to a power outlet and the public telephone line.
This is a step-by-step guide on how to install the phone adapter.
All needed parts for the installation are included in the package.
10 11
You should familiarise yourself fully with the following general warnings and the entire
contents of this booklet before using your phone adapter.
Products to be connected to external equipment
• The safety of the use of the phone adapter with auxiliary input cable is determined
by external signal source. When the input cable is connected to mains-operated
equipment, this equipment must comply with IEC-60065, IEC-60601, IEC-60950 or
equivalent safety standards.
• The phone adapter is designed to comply with the most stringent Standards of
International Electromagnetic Compatibility. However, the phone adapter might cause
interference with other medical devices. Please contact relevant personnel to obtain
permission before using the phone adapter in hospitals or similar venues.
Explosives
• The power source in your Phone Adapter 2.0 has insufficient energy to cause fire in
normal usage conditions. Phone Adapter 2.0 has not been tested for compliance with
international standards concerning explosive environments. We recommend not to
use your Phone Adapter 2.0 in areas where there is danger of explosions.
• The phone adapter is not a toy and therefore should be kept out of the reach of
children and anyone else who might swallow parts or otherwise cause injury to
themselves. Special attention should be paid to the smaller components in order
to prevent children from swallowing them and choking.
If a part is swallowed, see a doctor immediately.
• Oticon ConnectLine Phone Adapter 2.0 is intended for residential use with an
analogue phone line. ConnectLine Phone Adapter 2.0 is not intended for use with
digital phone lines that may be part of a digital/commercial system. Unintended use
with a digital phone system may result in lack of functionality, malfunction or
damage to the ConnectLine Phone Adapter 2.0 and will invalidate the warranty.
If you are unsure of the type of phone system in use in your home, or at your
workplace, we recommend that you contact your local phone company before
installing the ConnectLine Phone Adapter 2.0.
Warnings Warnings
OUT
IN
AUX
POWER
8 9
Phone adapter overview
Back
Power supply
Front
Phone indicator
Condition Power indicator Phone indicator
Power on, no connection to the Streamer
Pairing with the Streamer
The Streamer is wirelessly connected
Incoming call
Phone conversation
Fault condition (contact your hearing care professional)
No light Blinking Steady
For PSTN wall adapter
For landline phone
ConnectLine in/out*
Power indicator
* For more information please refer to: www.oticon.global/connectline
0000167807000001
Installation guide
Phone Adapter 2.0
Instructions for use
Phone Adapter 2.0
7
Package content
Phone Adapter 2.0 – what is in the box
The phone adapter box consists of the following elements:
Phone Adapter 2.0 Power supply
(The power supply may vary from country to country)
Phone cable
This guide (Installation guide and Instructions for Use)
Contents
Package content 7
Phone adapter overview 8
Warnings 10
Installation 13
Connecting the phone adapter to a power outlet 14
Connecting to phone line and landline phone 16
Pairing the Streamer to the phone adapter 18
Technical information 22
IM PORTANT NOTIC E
Please familiarise yourself with the entire contents of this booklet before using your
phone adapter. It contains instructions and important information about the use and
handling of your phone adapter.
Thank you
Thank you for choosing our product as your means to better hearing.
To support your efforts, we have put great care and attention into making sure that your
new phone adapter has the highest quality and is easy to use and maintain.
The ConnectLine landline phone solution (phone adapter) enables you to make hands-free
phone conversation in most areas of your residence.
The complete system description is documented on-line at www.oticon.global/connectline.
Here you will also find interactive presentations, “how to” videos and a support
section with frequently asked questions.
We recommend that you read this manual carefully to achieve the maximum benefit of
your new phone adapter, before you start to use it. If you have any questions on the use or
maintenance of the phone adapter, please contact your hearing healthcare professional.
Intended use
Phone Adapter 2.0 is intended to be used together with Oticon Streamer or
Oticon Streamer Pro and Oticon wireless hearing instruments.
This enables the hearing instrument user to communicate wirelessly with a phone
conversation partner via a landline phone (analogue/PSTN).
0000167807000001
Installation guide
Phone Adapter 2.0
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