Onga PPP POOL PUMP RANGE owners Manual
Owner’s Manual
20
L300086- 1104
current protection device must be fitted to
installation or operation of the product.
An earth leakage or residual
all installations.
with the correct installation or operation of
this type of equipment you should contact
correct advice before proceeding with the
Should the installer or owner be unfamiliar
the distributor/manufacturer for the
PPP Pool PumpPPP Pool Pump
PPP Pool Pump
PPP Pool PumpPPP Pool Pump
RangeRange
Range
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Onga Product Warranty (Continued)
Relax - you’ve bought an Onga ...
Congratulations on your decision to purchase an Onga
product. Onga is one of the best known brands in its field,
with a proud local and International reputation.
Onga is a brand for reliability, value for money and technological
innovation.
You will find Onga product wherever people need to move water in 3
broad markets covering:
Technologically advanced solutions
for moving and treating water in the
Home, Garden, Pool and Spa.
Innovative Stock and Crop water
management solutions for Primary
Industries.
How to get service:
In Australia please contact 1800 664 266 In New Zealand please contact 0800 664 269
Claims under this warranty must give evidence of date of purchase, model and serial number of the
product and the claimants name, address and telephone number.
1) To obtain warranted service, you will be required to provide to either Onga state office
or recommended service agent:a) the product;
b) confirmation in writing specifying the nature of your claim;
c) proof providing date of original purchase;
d) full contact details including name and address;
e) the serial number of the product if any.
2) The product is to be forwarded by the customer freight paid to an Authorised Onga
service agent.
Infield service by an authorised Onga Service Agent will incur a travel, removal &
reinstallation fee to adjudicate on warranty issues.
Authorised warranty will be free of charge for the first 12 month period from date of the
first consumer purchase.
3) Warranty service work will be denied or suspended, on equipment not readily accessible to service personnel, that is products that are behind barriers, tiled or bricked in,
installed in roofs or second story external walls including inaccessible power points.
4) Any service of any product which is found to be faulty due to abuse, fair wear & tear,
misuse or improper installation will be charged to the owner at the service agents
current servicing hourly rate.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION
CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Exclusion of damages:
ONGA’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. ONGA
SHALL NOT BE LIABLE FOR:
1) DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES
BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF
PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE OF
BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
2) ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3) ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Water movement products for
Building services, Emergency
services and Original Equipment
manufacturers.
2
Effective law:
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Nothing in this warranty limits or restricts, or is intended to derogate
from, any right or remedy which the purchaser or ultimate user of the product may have
pursuant to Australian state and/or Australian federal consumer protection legislation, New
Zealand Sale of Goods Act, Consumer Guarantees Act, Fair Trading Act or any other relevant
and applicable New Zealand legislation or authority and where necessary shall so be read
and construed.
IMPORTANT
Please attach your sales invoice/docket here as proof of purchase should
warranty service be required.
Please do not return Warranty - Retain for your records.
Purchased From
Purchase Date Serial No Model No
19
Onga Product Warranty
Onga warrants that, when this product is used for the purpose it was designed, is correctly housed and
vented against weather, vermin, dust etc., that it will be free of material and manufacturing defects at the
time of the original purchase.
This warranty is limited to the cost of the product and does not cover third party costs including
the costs of electricians, plumbers, etc. unless authorised by Onga pumps.
TERMS AND CONDITIONS APPLICABLE INTERNATIONALLY
How long the warranty is effective Internationally
1) This Onga product is warranted for 12 months for all parts from the date of the first consumer
purchase. Should any parts fail as a result of such defects within the specified period, the part will
be replaced free of charge. (This does not include travel charges, removal and reinstallation
charges.)
TERMS AND CONDITIONS APPLICABLE IN AUSTRALIA AND
NEW ZEALAND
1) YOU SHOULD CAREFULLY READ THE INSTRUCTIONS SUPPLIED PRIOR TO USING THIS ONGA
PRODUCT.
This product is to be installed and operated in accordance with the instructions provided.
This warranty will not apply if it is used in a manner other than in accordance with the
instructions.
What the warranty covers:
Onga warrants its products to be free of defects in material and workmanship during the
warranty period. If a product proves to be defective in material or workmanship during the
warranty period, then Onga will, at its sole option repair or replace the product with a like
product. Replacement product or parts may include re-manufactured or refurbished parts or
components.
How long the warranty is effective:
1) This Onga product is warranted for 3 years for all parts from the date of the first consumer
purchase.
2) Where this Onga product is sold for commercial application as defined in the relevant
Trade Practices and Consumer Protection legislation the warranty shall be for a period of six
months from the date of purchase by the end user.
Who the warranty protects:
This warranty is valid only for the consumer purchaser.
What the warranty does not cover:
1) Damage, deterioration or malfunction resulting from:
a) accident, misuse, negligence, fire, water, lightning, or other acts of nature,
unauthorised product modification or failure to follow instructions supplied with
the product;
b) repair or attempted repair by anyone not authorised by Onga;
c) any damage to the product due to shipment;
d) removal or installation of the product;
e) causes external to the product such as electric power fluctuations or failure;
f) use of supplies or parts not meeting Onga specifications;
g) normal wear and tear;
h) water ingression or exposure to abnormal corrosive conditions or “run dry”
conditions;
i) any other cause which does not relate to a product defect.
2) Damage caused to the product as a consequence of use of another manufacturer’s
product used in conjunction with Onga and affiliate companies.
3) Swimming pools or spa equipment will not be warranted where the Langelier saturation
index ‘pH’ range is outside 7.2 to 7.6 and they have not been regularly treated with
chlorine or bromine based sanitising systems, or other recognised sanitising systems.
Spare Parts:
Spare parts are usually stocked for a reasonable period of time following last production.
Onga does not warrant that spare parts will be made available for the whole of the reasonable
period and reserves its right to cease supplying spare parts or providing facilities for repair
of spare parts in circumstances which are beyond its control including the requirement to
remove spare parts from sale as a consequence of changes in the law or otherwise as it
deems fit.
1. Continual Product Improvement
We employ the best engineers both in Australia and
around the world to develop new and better ways to take
water further.
2. Operational Excellence
There is only one standard that we set ourselves for both
product quality and the quality of our service. That
standard is excellence... to have no-one better than us at
what we do... nothing short of that is acceptable. Our
commitment to quality is reinforced with our
ISO 9001:2000 accreditation.
3. A Fair Price
Onga products are neither the cheapest nor the most
expensive in their field. Our products do, on the other
hand, always represent very good value for money - they
always have and they always will.
4. Our Team of Dealers
The hand picked authorised Onga dealer network
throughout Australia and worldwide are second to none.
We invest considerable time and resources training and
supporting them through the Onga Training Academy.
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