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Owner’s Manual
20
L300086- 1104
current protection device must be fitted to
installation or operation of the product.
An earth leakage or residual
all installations.
with the correct installation or operation of
this type of equipment you should contact
correct advice before proceeding with the
Should the installer or owner be unfamiliar
the distributor/manufacturer for the
PPP Pool PumpPPP Pool Pump
PPP Pool Pump
PPP Pool PumpPPP Pool Pump
RangeRange
Range
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Onga Product Warranty (Continued)
Relax - you’ve bought an Onga ...
Congratulations on your decision to purchase an Onga
product. Onga is one of the best known brands in its field,
with a proud local and International reputation.
Onga is a brand for reliability, value for money and technological
innovation.
You will find Onga product wherever people need to move water in 3
broad markets covering:
Technologically advanced solutions
for moving and treating water in the
Home, Garden, Pool and Spa.
Innovative Stock and Crop water
management solutions for Primary
Industries.
How to get service:
In Australia please contact 1800 664 266 In New Zealand please contact 0800 664 269
Claims under this warranty must give evidence of date of purchase, model and serial number of the
product and the claimants name, address and telephone number.
1) To obtain warranted service, you will be required to provide to either Onga state office
or recommended service agent:a) the product;
b) confirmation in writing specifying the nature of your claim;
c) proof providing date of original purchase;
d) full contact details including name and address;
e) the serial number of the product if any.
2) The product is to be forwarded by the customer freight paid to an Authorised Onga
service agent.
Infield service by an authorised Onga Service Agent will incur a travel, removal &
reinstallation fee to adjudicate on warranty issues.
Authorised warranty will be free of charge for the first 12 month period from date of the
first consumer purchase.
3) Warranty service work will be denied or suspended, on equipment not readily accessible to service personnel, that is products that are behind barriers, tiled or bricked in,
installed in roofs or second story external walls including inaccessible power points.
4) Any service of any product which is found to be faulty due to abuse, fair wear & tear,
misuse or improper installation will be charged to the owner at the service agents
current servicing hourly rate.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION
CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Exclusion of damages:
ONGA’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. ONGA
SHALL NOT BE LIABLE FOR:
1) DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES
BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF
PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE OF
BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
2) ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
3) ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Water movement products for
Building services, Emergency
services and Original Equipment
manufacturers.
2
Effective law:
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Nothing in this warranty limits or restricts, or is intended to derogate
from, any right or remedy which the purchaser or ultimate user of the product may have
pursuant to Australian state and/or Australian federal consumer protection legislation, New
Zealand Sale of Goods Act, Consumer Guarantees Act, Fair Trading Act or any other relevant
and applicable New Zealand legislation or authority and where necessary shall so be read
and construed.
IMPORTANT
Please attach your sales invoice/docket here as proof of purchase should
warranty service be required.
Please do not return Warranty - Retain for your records.
Purchased From
Purchase Date Serial No Model No
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Onga Product Warranty
Onga warrants that, when this product is used for the purpose it was designed, is correctly housed and
vented against weather, vermin, dust etc., that it will be free of material and manufacturing defects at the
time of the original purchase.
This warranty is limited to the cost of the product and does not cover third party costs including
the costs of electricians, plumbers, etc. unless authorised by Onga pumps.
TERMS AND CONDITIONS APPLICABLE INTERNATIONALLY
How long the warranty is effective Internationally
1) This Onga product is warranted for 12 months for all parts from the date of the first consumer
purchase. Should any parts fail as a result of such defects within the specified period, the part will
be replaced free of charge. (This does not include travel charges, removal and reinstallation
charges.)
TERMS AND CONDITIONS APPLICABLE IN AUSTRALIA AND
NEW ZEALAND
1) YOU SHOULD CAREFULLY READ THE INSTRUCTIONS SUPPLIED PRIOR TO USING THIS ONGA
PRODUCT.
This product is to be installed and operated in accordance with the instructions provided.
This warranty will not apply if it is used in a manner other than in accordance with the
instructions.
What the warranty covers:
Onga warrants its products to be free of defects in material and workmanship during the
warranty period. If a product proves to be defective in material or workmanship during the
warranty period, then Onga will, at its sole option repair or replace the product with a like
product. Replacement product or parts may include re-manufactured or refurbished parts or
components.
How long the warranty is effective:
1) This Onga product is warranted for 3 years for all parts from the date of the first consumer
purchase.
2) Where this Onga product is sold for commercial application as defined in the relevant
Trade Practices and Consumer Protection legislation the warranty shall be for a period of six
months from the date of purchase by the end user.
Who the warranty protects:
This warranty is valid only for the consumer purchaser.
What the warranty does not cover:
1) Damage, deterioration or malfunction resulting from:
a) accident, misuse, negligence, fire, water, lightning, or other acts of nature,
unauthorised product modification or failure to follow instructions supplied with
the product;
b) repair or attempted repair by anyone not authorised by Onga;
c) any damage to the product due to shipment;
d) removal or installation of the product;
e) causes external to the product such as electric power fluctuations or failure;
f) use of supplies or parts not meeting Onga specifications;
g) normal wear and tear;
h) water ingression or exposure to abnormal corrosive conditions or “run dry”
conditions;
i) any other cause which does not relate to a product defect.
2) Damage caused to the product as a consequence of use of another manufacturer’s
product used in conjunction with Onga and affiliate companies.
3) Swimming pools or spa equipment will not be warranted where the Langelier saturation
index ‘pH’ range is outside 7.2 to 7.6 and they have not been regularly treated with
chlorine or bromine based sanitising systems, or other recognised sanitising systems.
Spare Parts:
Spare parts are usually stocked for a reasonable period of time following last production.
Onga does not warrant that spare parts will be made available for the whole of the reasonable
period and reserves its right to cease supplying spare parts or providing facilities for repair
of spare parts in circumstances which are beyond its control including the requirement to
remove spare parts from sale as a consequence of changes in the law or otherwise as it
deems fit.
1. Continual Product Improvement
We employ the best engineers both in Australia and
around the world to develop new and better ways to take
water further.
2. Operational Excellence
There is only one standard that we set ourselves for both
product quality and the quality of our service. That
standard is excellence... to have no-one better than us at
what we do... nothing short of that is acceptable. Our
commitment to quality is reinforced with our
ISO 9001:2000 accreditation.
3. A Fair Price
Onga products are neither the cheapest nor the most
expensive in their field. Our products do, on the other
hand, always represent very good value for money - they
always have and they always will.
4. Our Team of Dealers
The hand picked authorised Onga dealer network
throughout Australia and worldwide are second to none.
We invest considerable time and resources training and
supporting them through the Onga Training Academy.
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IMPORTANT!
This manual should be furnished to the end user of this pump. This manual must be
read and understood before operation and followed during operation.
These instructions are a guide only. Users not familiar with swimming pool equipment
should seek advice from people with experience in pool equipment installation.
Models:
Part number Description
PPP550 Onga Pool Pump 550 watt (0.75HP)
PPP750 Onga Pool Pump 750 watt (1HP)
PPP1100 Onga Pool Pump 1000 watt (1.25HP)
PPP1500 Onga Pool Pump 1200 watt (1.5HP)
PPP1503 Onga Pool Pump 1200 watt (1.5HP) 3 Phase
PPP1500H Onga Pool Pump 1500 watt (2HP)
Technical Data
Inlet & Outlet
ABS Barrel union to suit 40mm PVC pipe internal
ABS Barrel union to suit 50mm PVC Socket
external
Maximum Pump Pressure 195kPa
Maximum Working Pressure 295kPa
Water Temperature Rating 5 – 450C (In line with Health Authority
regulations)
Max. Ambient Temperature 550C
IP Rating IP55
Electrical Rating 240 volt single phase are supplied as standard
with built in thermal overload protection and
are designed to plug directly into a 10 amp
domestic power supply to local electrical
authority specifications. 415 volt 3 phase
motors should be protected with the
recommended contactor and thermal
overloads in accordance with local electrical
authority specifications.
Optimal pH Range 7.2 - 7.8 (Guide Only)
1 Motor 1 10 Diffuser 1
Item Part Description Qty. Item Part Description Qty.
2 Base 1 11 Impeller 1
3 Screws - Base 2 12 Separator Plate 1
4 Water Slinger 1 13 Barrel Union Assembly 2
5 Nuts - Casing 4 14 Casing & Bowl 1
6 Yoke 1 15 Hair & Lint Pot Basket 1
7 Screws - Yoke 4 16 O’ring – Lid 1
8 Baffle 1 17 Lid 1
9a Mechanical Seal 1 18 Screws - Casing 4
9c Shaft Sleeve Assembly 1 20 Priming Cap 1
9b O’ring – Casing 1 19 O’ring – Barrel Union 2
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Page 5
TROUBLE SHOOTING – ALL MODELS
SYMPTOM CAUSE REMEDY
Pump does not run
Pump operates with
reduced or no flow
Pump leaking from
between the casing
and the motor.
- Should problems persist, please contact your nearest Onga Service Agent.
No Power at power point. Use another known good electrical
Blown fuse Check fuse and replace if necessary.
Automatic thermal overload
has tripped to protect the
motor.
Pump is jammed (check if
shaft is free to rotate).
Motor burnt out due to voltage
spike or flooded by water.
Valves turned to the closed
position.
Dirty filter. Clean the filter (refer to the
Air ingress to system. Re-prime the pump (refer to priming
Lack of water. Ensure the water level in your pool is at
Debris in the pump or skimmer
box.
(Note: Do not operate the
pump without hair & lint pot or
skimmer basket correctly
fitted).
Casing bolts are not tight.
Casing O’ring is worn.
Mechanical seal requires
replacement.
appliance to check power outlet.
Check fuse box / circuit breaker.
Switch the power to the pump off and
allow the motor to cool before switching
back on.
Ensure that the pump and motor have
adequate ventilation in the area
surrounding the pump. Ensure that the
pump is not jammed with debris and that
the motor shaft spins freely.
The motor may be operating on a low
voltage supply.
Blockage in the pump or suction strainer.
Motor bearings may be seized.
The motor may need replacing.
Check the plumbing to ensure the valves
are in the correct position for filtering,
including any valves on the suction or
discharge of the pump.
documentation supplied with your filter).
procedure).
Check that there are no air leaks in the
suction piping or fittings.
Ensure the hair & lint pot lid is closed and
airtight.
Check there are no leaks coming from
beneath the pump and casing.
least up to the halfway mark at the
skimmer opening.
Ensure that both the hair & lint pot
basket and skimmer basket are free of
leaves and other debris.
Ensure that there is no blockage at the
pumps suction or discharge. Ensure that
the pump internals are free of foreign
matter which may impede the flow of
water.
Switch off pump and loosen the casing
bolts. Check alignment and condition of
casing O’ring before retightening the
bolts. Replace the O’ring if leaking
persists.
Replace the mechanical seal and lip seal
(if fitted).
Installation
Incorrectly installed or tested equipment
may fail, causing severe injury or
property damage.
Read and follow instructions in owner’s manual when
installing and operating equipment. Have a trained pool
professional perform all pressure tests.
1. Do not connect system to a high pressure or city
water system.
2. Use equipment only in a pool or spa installation.
3. Install pump with at least 2 hydraulically balanced
main drains equipped with correctly installed,
screw-fastened, anti-entrapment certified covers
according to local regulations.
3. Trapped air in system can cause explosion. Ensure
all air is out of system before operating or testing
equipment.
Fire and burn hazard. Modern motors run at high
temperatures. To reduce risk of fire, do not allow leaves,
debris, or foreign matter to collect around the pump motor. To
avoid burns when handling the motor, let it cool for at least 20
minutes before trying to work on it. A thermal overload switch
protects the motor from heat damage during operation.
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Page 6
INSTALLATION (Continued)
TROUBLE SHOOTING
If servicing of the unit is required at anytime, a service record should be kept
listing details of the problem.
Onga stands by its quality products, however if a fault occurs and cannot be
rectified by following the trouble shooting guide as set out below, please contact
Onga on 1800 664 266 (Australia) or 0800 664 269 (New Zealand) where our
locator service will direct you to your nearest sales stockist or service agent.
Please be aware that a service fee will be applicable if a fault occurs
other than that as described in the product guarantee as being due to
defects in materials or faulty manufacture.
Only qualified, licensed personnel should install pump and wiring
whilst observing local safety regulations.
Pump mount must:
Be located away from corrosive or flammable chemicals.
Have enough ventilation to maintain air temperature at less than the
maximum ambient temperature rating. If this pump is installed in an
enclosure/pump house, the enclosure must have adequate ventilation
and air circulation to keep the temperature in the enclosure at or below
the motor’s rated ambient temperature whenever the pump is running.
Be solid - Level - Rigid - Vibration free. (To reduce vibration and pipe stress,
bolt pump to mount).
Allow pump suction inlet height to be as close to water level as possible.
Allow use of short, direct suction pipe (to reduce friction losses).
Allow for shut-off valves in suction and discharge piping.
Have adequate floor drainage to prevent flooding.
Be protected from excess moisture.
Allow adequate access for servicing pump and piping.
Onga recommends mounting the pump on a concrete platform for quietest
performance.
NOTICE: For three-phase motor pumps, start the motor for a few revolutions
checking that rotation direction is clockwise (watch the motor from the fan
side). If rotation is counter-clockwise, change over the connections of two
phases.
Pump service should be performed by suitably qualified personnel.
Always unplug power lead prior to service to prevent personal injury.
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OPERATION (Continued)
Routine Maintenance
The only routine maintenance required is periodic inspection/cleaning of hair &
lint pot basket. Debris or trash that collects in basket will choke off water flow
through the pump. Follow instructions below to clean basket:
1. Switch off power to pump, close valves in suction and discharge, and
release all pressure from system before proceeding.
2. Remove lid (turn counterclockwise). If necessary, undo drain plug to
reduce lid vacuum. Do not use a hammer or similar tool to loosen the
lid. If the lid is too tight to undo by hand, use a lever such as a board or
long screwdriver positioned between the lid lugs and turn
counterclockwise.
3. Remove basket and clean. Ensure all holes in basket are clear,
flush basket with water and replace in bowl assembly with large opening
at pipe connection port (between ribs provided). If basket is replaced
backwards the lid will not fit on casing & bowl. To clean transparent
cover, use water and neutral soap only. Do not use solvents.
4. Clean and inspect lid o’ring; reinstall on bowl assembly.
5. Clean O’ring groove on bowl assembly and replace lid. To help keep
cover from sticking, tighten hand tight only.
6. Prime pump (refer priming instructions).
Pump Service
Pump should only be serviced by qualified personnel. For best
results, use only genuine Onga factory parts.Be sure to prime pump
before starting.
Before removing hair & lint pot lid:
1. SWITCH OFF POWER to pump before proceeding.
2. CLOSE SHUT-OFF VALVES in suction and discharge pipes.
3. RELEASE ALL PRESSURE from pump and piping system.
4. NEVER tighten or loosen lid while pump is operating!
To avoid dangerous or fatal electrical shock hazard, turn OFF power to motor
and remove plug from power outlet before working on pump or motor.
Installation (Continued)
NOTICE: If the pump is not provided with a supply cord and a plug, or with
other means of disconnection from the supply having a contact separation of
at least 3mm in all poles, such means for disconnection must be incorporated
in the fixed wiring.
NOTICE: Use Teflon tape for making all threaded connections to the pump.
Do not use pipe dope (glue) as this will cause stress fractures in the pump.
Teflon Taping Instructions:
Use only new or clean PVC pipe fittings.
Wrap male pipe threads with one to two layers (or a sufficient number of
layers) of Teflon tape. Cover entire threaded portion.
If leaks occur, remove pipe, clean off old tape, rewrap as previously with one
to two additional layers of tape and remake the connection.
NOTICE: Support all piping connected with pump.
Piping:
To reduce friction losses use at least 2” (50mm) PVC pipe. Increase size if a
long run is needed.
To avoid stress on the pump, support both suction and discharge pipes
independently. Place these supports as close to the pump as possible.
To avoid a strain left by a gap at the last connection, start all piping at the
pump and run pipe away from the pump.
Never use a suction pipe smaller than pump suction connection.
To avoid airlocking, slope suction pipe slightly upward toward the pump.
NOTICE: To prevent flooding when removing pump for service, all flooded
suction systems must have shut-off valves in suction and discharge pipes.
Fittings:
Fittings restrict flow; for best efficiency use fewest possible fittings.
Avoid fittings which could cause an air trap.
Pool outlets:
Use only non-entrapping suction fittings or double suction conforming with the
AS1926.3-2003 Standard, or local authority requirements.
No lubrication or regular maintenance is needed beyond reasonable care and
periodic cleaning of strainer basket. When pump is not in use and there is a risk
of frost, empty it completely through the drain plug.
14
The fittings on these pool pumps are constructed of ABS. Some PVC
jointing compounds are incompatible with ABS possibly causing
failure to the product. Check compound suitability prior to use.
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INSTALLATION (Continued)
All glued fittings and pipe work should be allowed to dry to
atmosphere for 24 hours before closing installation. Failure to do so
could cause injury or installation failure.
Barrel Unions are to be hand tightened ONLY, to prevent damage
occurring from over-tightening.
Operation (Continued)
Priming Pump
Release all air from filter, pump and piping system: refer filter owner’s manual.
In a flooded suction system (water source higher than pump), pump will prime
itself when suction and discharge valves are opened.
If pump is not in a flooded suction system, disconnect power supply to pump
and remove hair & lint pot lid; fill casing & bowl with water.
Clean, inspect and lubricate the lid O’ring; reinstall O’ring onto casing & bowl
groove.
Pump Mounting:
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1) Pump position must be: Solid - Level - Rigid - Vibration Free
2) Allow pump suction inlet height to be as close to water level as possible.
3) Allow for use of a piece of short, straight suction pipe into the suction
port of the pump (minimum length for 40mm diameter suction = 160mm;
50mmdiameter suction = 200mm) in order to minimise water turbulence
entering the pump.
4) Allow for control valves in suction and discharge piping. (Essential if
pump is mounted below water level).
5) Have adequate floor drainage to prevent pump being immersed in water
due to flooding.
6) Protect from excess moisture, vermin, dust and weather.
7) Allow access for servicing pump and piping.
8) To provide adequate ventilation keep rear of motor clear (100mm Min)
X
X
X
X
NOTICE: Apply a silicone based lubricant to the O’ring only.
Replace lid onto bowl assembly; turn clockwise to tighten lid.
NOTICE: Tighten lid by hand only (no wrenches!)
Pump should prime now. Priming time will depend on vertical height of suction
lift and horizontal length of suction piping. The self-priming time range is 1 to 5
minutes for a height difference of 2 to 3 metres, under normal installation
conditions. Normal conditions are understood to be: with suction having an
internal diameter of DN 50mm, water temperature at 20oC, and 50Hz mains
power supply.
Should the pump not prime, ensure that all valves are open, lint trap is clear of
debris and suction pipe end is submersed in water, and that there are no leaks
in suction pipe.
See Troubleshooting Guide.
9) Do not use electrical extension cords/leads.
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Operation
NEVER run pump dry. Running pump dry may
damage seals, causing leakage and flooding. Fill
pump with water before starting motor.
Before removing lid:
1. SWITCH OFF POWER SUPPLY to pump and
unplug from outlet before proceeding.
2. CLOSE SHUT-OFF VALVES in suction and
discharge pipes.
3. RELEASE ALL PRESSURE from pump and
piping system.
4. NEVER tighten or loosen lid while pump
is operating!
If pump is being pressure tested, ensure pressure
has been released before removing lid.
Do not block pump suction. To do so with body
may cause severe or fatal injury. Small children
using pool must ALWAYS have close adult
supervision.
Fire and burn hazard. Modern motors run at high
temperatures. To reduce the risk of fire, do not allow
leaves, debris, or foreign matter to collect around the
pump motor. To avoid burns when handling the motor, let
it cool for at least 20 minutes before trying to work on
it.
An internal thermal overload switch protects the motor
from heat damage during operation.
NOTICE: Maximum ambient temperature for motor
operation must not exceed maximum ambient
tempearture rating.
Pool Pump Suction Requirements
Pump suction is hazardous and can trap and drown or disembowel
bathers. Do not use or operate swimming pools, spas, or hot tubs if
a suction outlet cover is missing, broken, or loose. Follow the guidelines
below for a pump installation which minimises risk to users of pools, spas, and
hot tubs.
Entrapment Protection
The pump suction system must provide protection against the hazard of
suction entrapment or hair entrapment/entanglement.
Suction Outlet Covers
All suction outlet covers must be maintained. They must be replaced if
cracked, broken, or missing.
See below for outlet cover certification requirements.
All suction outlets must have correctly installed, screw-fastened covers in
place.
Testing and Certification
Suction outlet covers must have been tested by a nationally recognised
testing laboratory and found to comply with the latest AS1926.3-2003
Standard or the relevant local standard.
Outlets Per Pump
Provide at least two hydraulically balanced main drains, with covers, for each
swimming pool pump suction line. The centers of the main drains (suction
fittings) must be at least 800mm apart.
The system must be built so that it cannot operate with the pump drawing
water from only one main drain (that is, there must be at least two main drains
connected to the pump whenever it is running). However, if two main drains
run into a single suction line, the single suction line may be equipped with a
valve which will shutoff both main drains from the pump.
This appliance is not intended for use by young children
or infirm persons without supervision. Young children
should be supervised at all times when near this
appliance.
12
More than one pump can be connected to a single suction line as long as the
requirements above are met.
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Pool Pump Suction Requirements (Continued)
Water Velocity
The maximum water velocity through any suction outlet must be 1.8 metres
per second or less unless the outlet complies with the latest AS1926.3-2003
Standard or relevant local standard. In any case, do not exceed the suction
fittings maximum designed flow rate.
If 100% of the pump’s flow comes from the main drain system, the maximum
water velocity in the pump suction hydraulic system must be 1.8 metres per
second or less even if one main drain (suction fitting) is completely blocked.
The flow through the remaining main drain(s) must comply with the latest
AS1926.3-2003 Standard or relevant local standard.
Electrical
Ground motor before connecting to electrical power
supply. Failure to ground motor can cause severe or
fatal electrical shock hazard.
Do not ground to a gas supply line.
To avoid dangerous or fatal electrical shock, turn OFF
power to motor before working on electrical
connections.
Residual Current Device (RCD) tripping indicates an
electrical problem. If RCD trips and will not reset,
have a qualified electrician inspect and repair
electrical system. Onga recommends that a RCD of
30mA trip current be installed and/or be in
compliance with local regulations.
Exactly match supply voltage to motor nameplate voltage. Incorrect
voltage can cause fire or seriously damage motor and voids warranty. If
in doubt consult a licensed electrician.
The power supply lead has a type “Y” connector and if service is
required to the power lead, it must be replaced with the appropriate
specialised power lead assembly. Warranty is void if unauthorised
modifications are made to any component.
10
240 volt single phase are supplied as standard with built-in thermal
overload protection and are designed to plug direct into a 10 amp
domestic power supply socket to local electrical authority
specifications. Onga recommends that an earth leakage/residual current
protection device must be fitted to all installations. 415 volt 3 phase
motors should be protected with the recommended contactor and
thermal overloads in accordance with local electrical authority
specifications
Voltage
Voltage at motor must not be more than 10% above or below motor
nameplate rated voltage or motor may overheat, causing overload tripping and
reduced component life. If voltage is less than 90% or more than 110% of
rated voltage when motor is running at full load, consult power company.
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