Omega Engineering USB-4761 User Manual

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User’s Guide
USB-4761
8 Channel Relay/Isolated DI
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USB-4761
8-channel Relay / Isolated DI USB Data Acquisition Module
User Manual
Contents
Chapter 1 Introduction ..................................................... 2
1.1 Features ............................................................ ................. 2
1.1.1 Robust Protection ........................................................... 3
1.1.2 Wide Input Rang e ........ ............................. ..................... 3
1.1.3 Reset Protection for Industrial Applications .................. 3
1.1.4 Plug & Play Function ..................................................... 3
1.2 Applications ...................................................................... 4
1.3 Installation Guide .............................................................. 4
Figure 1.1:Installation Flow Chart ................................. 5
1.4 Software Overview............................................................ 6
1.4.1 Prog ramming Choices for DA&C Module: ........ ........... 6
1.4.2 Device Drivers ............................................................... 6
1.5 Device Driver Programming ............................................. 7
1.5.1 Programming Tools ....................................................... 7
1.5.2 Programming with Device Drivers Function Library .... 8
1.5.3 Troubleshooting Device Drivers Error .......................... 8
Chapter 2 Installation ..................................................... 10
2.1 Unpacking ................................................................. ...... 10
2.2 Driver Installation ........................................................... 11
Figure 2.1: Software Setup .......................................... 11
2.3 Hardware Installation ...................................................... 12
Figure 2.2:Device Name on the Device Manager ..... .. . 13
Figure 2.3:The (!) Indicates Improper Installation ...... 14
2.4 Device Setup & Configuration ........................................ 14
2.4.1 Setting Up the Device .................................................. 14
Figure 2.4:Device Manager Dialog Box ...................... 15
2.4.2 Configuring the Device ............................... ................. 15
Figure 2.5:The Device Setting Dialog Box ................. 16
2.5 Device Testing................... ... ...... ...... ..... ...... ..... ... ...... ... ... 16
2.5.1 Testing Digital Input Function ..................................... 17
Figure 2.6:Digital In put Tab in Device Test Dialog .... 17
2.5.2 Testing Digital Output Function .................................. 17
Figure 2.7:Digital Output Tab in Device Test Dialog . 18
2.6 Hardware Uninstallation ................................................. 18
Figure 2.8:Unplug or Eject Hardware Dialog .............. 19
Figure 2.9:Stop a Hardware device dialog box ............ 19
Chapter 3 Signal Connections ........................................ 22
3.1 Overview ............................................................. ............ 22
3.2 I/O Connectors ................................................................ 22
3.2.1 Pin Assignment ............................................................ 22
Figure 3.1:I/O Connector Pin Assignment .................. 23
3.2.2 I/O Connector Signal Description ................................ 24
v Table of Contents
Table 3.1:I/O Connector Signal Description ............... 24
3.2.3 LED Indicator Status Description .............................. .. 24
Table 3.2:LED Indicator Status Description ................ 24
3.3 Isolated Digital Input Connections.................................. 25
3.3.1 Single-ended Channel Connect ions ............................. 25
Figure 3.2:Isolated Digital Input Connections ............. 25
3.4 Relay Connections...................... ... ..... ... ......... ..... ... ...... ... 25
Figure 3.3:Relay Output Channel Connections ........... 25
3.5 Field Wiring Considerations ........................................... 26
Appendix A Specifications ................................................. 28
A.1 Isolated Digital Input....................................................... 28
A.2 Relay Output ................................................................... 28
A.3 General ............................................................. ............... 29
Appendix B Function Block............................................... 32
USB-4761 User Manual vi
1
2
Introduction
This chapter will provide information on the features of the
DAS module, a
quick start
guide for installation, and some brief information on software and accessories for the USB-4761
Module.
Sections include:
• Features
• Applications
• Installation Guide
• Software Overview
• Device Driver Programming
Chapter 1 Introduction
Thank you for buying the USB-4761 data acquisition module.
The
USB-
4761 is
a powerful data acquisition (DAS) module for the USB port. It
features a unique
circuit design and complete functions for data
acquisition and control.
1.1 Features
USB-4761 has the most requested measurement & control functions:
• 8 relay output (Form C) and 8 isolated digital input channels
• LED indicators to show activated relays
• High-voltage isolation on input channels (2,500 VDC)
• High ESD protection (2,000 VDC)
• Wide input range (5 ~ 30 VDC)
• Interrupt handling capability
• Bus-powered
• Wiring terminal on Modules
Note:
Y o u ca n inst al l up to sixteen USB-4761’ s to a
system
because of the restriction of device
BoardID
Note:
The power ou tput of an USB port is 50 0 mA,
while the USB-4761 requires 400mA (Max.).
This means that if an US B hub is used, it w ill ne ed an external power supply
to support more than one
USB-4761 device.
USB-4761 User Manual 2
1.1.1 Robust Protection
The USB-4761 digital input channels feature a robust isolation protection for industrial,
lab and machinery automation app licat i ons. It durably
withstands voltage up to
2,500 VDC, preventing your host system from
any incidental
harms. If connected to an external input source with surge
protection, the USB-4761 can
offer up to a maximum of 2,000 VDC ESD
(Electrostatic Discharge) protection.
1.1.2 Wide Input Range
The USB-4761 has a wide range of input voltage from 5 to 30 VDC, and it is
suitable for most industrial applications with 12 and 24 V
DC
input volt-
age.
1.1.3 Reset Protection for Industrial Applications
When the system has undergone a hot reset (i.e. without turning off the system power), USB-4761
can either retain outputs values of each chan-
nel, or
return to its default configuration as open status, depending on its
onboard jumper setting. This function protects the system
from wrong
operations during unexpected system
resets.
1.1.4 Plug & Play Function
USB-4761 is a portable Plug-&-Play device that fully complies with the USB 1.1/2.0 specification. During module installation, all bus-related configurations such as
base I/O address and interrupts are conveniently
taken care of
by the Plug-&-Play function. You have virtually no need to
set any jumpers
or
DIP switches.
Note: For detailed specifications of USB-4761, please
refer
to Appendix A, Specifications.
3 Chapter 1
1.2 Applications
• Industrial On/Off control
• Switch status sensing
• Digital I/O cont r ol
• Industrial and lab automation
• SMT/PCB machinery
• Semi-conductor machinery
• PC-based Industrial Machinery
• Testing & Measurement
• Laboratory & Education
• External relay driving
1.3 Installation Guide
Before you install your USB-4761 module, please make sure you have the following necessary
components:
• USB-4761 DAS Module
• Shielded USB 2.0 cable (1.8 m)
• Driver software DLL drivers (included in the companion CD-ROM)
• Personal computer or workstation with a USB port (running Windows 2000, or XP)
After you have the necessary components and maybe some accessories for enhanced
operation of your USB DAS module, you can then begin the
installation procedure. Figure
1.1 on the next page provides a concise
flow chart
to give a broad picture of the software and hardware installa-
tion procedures.
USB-4761 User Manual 4
Figure 1.1: Installation Flow Chart
5 Chapter 1
1.4 Software Overview
OMEGA offers a rich set of DLL drivers, third-party driver support and application software
to help fully exploit the functions of your USB-4761
module:
• Device Drivers (on the companion CD-ROM)
1.4.1 Programming Choices for DA&C Module:
You may use the application software like the Device Drivers. On the other hand, advanced
users are allowed to use register- level
programming
as another option, although this is not recommended due
to its laborious and time-consuming
nature.
1.4.2 Device Drivers
The Device Drivers software is included on the companion CD-ROM. The
Device Drivers features a complete I/O function library to help boost
your application performance. The Device Drivers for Windows
2000/XP works seamlessly with development tools such as Visual C++, Visual Basic.
USB-4761 User Manual 6
1.5 Device Driver Programming
This section will provide a roadmap to demonstrate how to build an appli­cation
from scratch using the Device Drivers with your favorite
development
tools such as Visual C++, Visual Basic. The step-by-step
instructions on
how to build your own applications using each
development tool will be given
in the Device Drivers Manual. Moreover,
a rich
set of example source code is also given for your reference.
1.5.1 Programming Tools
Programmers can develop application programs with the following devel­opment tools:
• Visual C++
• Visual Basic For instructions on how to begin programming in each development tool,
a
Tutorial Cha pter in the Device Drivers Manual is included for your
reference. Please
refer to the corresponding sections in this chapter on the
Device
Drivers Manual to begin your programming efforts. You can also look at the example source code provided for each programming tool, since they
can get you very well oriented.
The Device Drivers Manual can be found on the companion CD-ROM. Alternatively, if
you have already installed the Device Drivers on your
system, The
Device Drivers Manual can be readily accessed through the
Start button:
Start/Programs/Omega USB-4700 Series/Device Driver’s Manual
The example source code can be found under the corresponding installa­tion
folder such as the default installation path:
C:/Program Files/Omega/USB-4700/Examples
For information about using other function groups or other development tools, please refer to
Creating Windows 2000/XP Applications with
Device Drivers
chapter and the Function Overview
chapter in the Device
Drivers Manual.
7 Chapter 1
1.5.2 Programming with Device Drivers Function Library
The Device Drivers offer a rich function library that can be utilized in various application programs.
This function library consists of numerous
APIs that
support many development tools, such as Visual C++, Visual
Basic.
1.5.3 Troubleshooting Device Drivers Error
Driver functions will return a status code when they are ca lle d t o perform a certain task for the application. When a function returns a
code that is not
zero, it
means the function has failed to perform its designated function.
To troubleshoot the Device
Drivers error, you can pass the error code to DRV_GetErrorMessage function to return the error message. Alternatively,
you can refer to the Device Drivers Error Codes Appendix
in the Device
Drivers Manual for a detailed listing of Error Codes, Error
IDs and the Error
Messages.
USB-4761 User Manual 8
2
2
Installation
This chapter has a package item check­list,
proper instructions about unpack-
ing and step-by-step procedures
for
both
driver and USB installation..
Sections include:
• Unpacking
• Driver Installation
• Hardware Installation
• Device Setup & Configuration
• Device Testing
• Hardware Uninstallation
Chapter 2 Installation
2.1 Unpacking
After receiving your USB-4761 package, please inspect its contents first. The
package should contain the following i tems:
• USB-4761 Module
• Shielded USB 2.0 Cable (1.8 m)
• Companion CD-ROM (DLL driver included)
The USB-4761 Module harbors certain electronic components vulnerable to
electro static dischar ge (ESD). ESD could easily damage the integrated
circuits and certain components
if preventive measures are not carefully
paid atten tio n to.
Before removing the module from the antistatic pl astic
bag, you should ta ke following precautions
to ward off possible ESD
damage:
• Touch the metal part of your computer chassis with your hand to dis-
charge
static electricity accumulated on your body. One can also use a
grounding strap.
• Make contact between the antistatic bag and gro und before opening the
bag.
After taking out the module, you should first:
Inspect the module for any possible signs of external damage (loose or damaged components,
etc.). If the module is visibly damaged, please
notify
our service department or our local sales representative immedi-
ately. Avoid using
a damaged module with your system.
• Avoid physical contact with materials that could hold static
electricity such
as
plastic, vinyl and Styrofoam.
USB-4761 User Manual 10
2.2 Driver Installation
We recommend you install the software driver before you install the USB-4761 module into your system, since
this will guarantee a smooth
installation process.
The 32-bit DLL driver Setup program for the USB-4761 module is included
on
the companion CD-ROM that is shipped with your module
package. Please
follow the steps below to install the driver software:
St ep 1:
Insert the companion CD-ROM into your CD-ROM drive.
St ep 2: The Setup program will be launched automatically if you have
the
auto-play function enabled on your system.
Note:
If the auto-play function is not enabled on your
computer, use Windows
Explorer or Windows Run
command to execute Se tup .e x e
on the compan ion
CD-ROM.
11 Chapter 2
Step3:
Click Continue
, and select the Installation
option
Step4:
Select the specific device and then just follow th e installation
instructions step by step to complete your device
driver installation and
setup. For further information on driver-related issues, an online version of the
Device Drivers Manual is
available by accessing the following path:
Start/Programs/Omega USB-4700 Series/ Device Driver’s Manual
2.3 Hardware Installation
Note:
Make sure you have installed the software dr ive r
before you install
the module (please refer to
Section 2.2 Driver Inst a llation)
After the DLL driver installation is completed, you can now go on to install the USB-4761 module in
any USB port that supports the USB 1.1/2.0 standard, on your computer. It is suggested that you refer to the computer’s user manual or
related documentation if you have any
doubts. Please
follow the steps below to install the module on your sys-
tem.
St ep 1: Touch the metal part on the surface of your computer to neutral-
ize
the static electricity that might be in your body.
St ep 2: Plug your USB module into the selected USB port. Hold the mod-
ule only by its edges
Plug the module firmly into place. Use of excessive
force
must be avoided; otherwise the module might get damaged.
Note:
In case you installed the module without installing
the DLL driver first,
Windows 2000/XP will recog-
nize your
module as an “unkno w n device” after
reboot, and
will prompt you to provide necessary driver . You should ignore the pr o mp t in g messages (just click the Cancel bu tto n) and set up the dr ive r according to the ste ps described
in Sectio n 2 .2
Driver Installation.
USB-4761 User Manual 12
Figure 2.2: Device Name on the Device Manager
Note:
If your module is proper ly in st a lled, yo u shou ld
see the device name of your module listed on the Device
Manager tab. If you see your d evice na me
listed, but
marked w it h an exclamation sign “!” , it means your modu le ha s not be en co rr ectly installed. In
this case, remove the mod- ule from
Device Manager
by
selectin g its device nam e
and
press the Remove
button. Then go through
the driver
installation process again.
13 Chapter 2
After your module is properly installed with your system, you can now configure your device
using the Device Manager that has itself already
been installed
on
your system during driver setup. A complete device
installation procedure should include
device setup,
configuration and
testing
. The following sections will guide you through the Setup,
Configuration and Testing of your device.
2.4 Device Setup & Configuration
Device Manager is a utility that allows you to set up, configure and test
your devices, and later stores your settings in the
system registry. These
settings
will be used when you call the APIs of 32-bit DLL drivers.
2.4.1 Setting Up the Device
Step 1: To complete the device setup and configuration procedures, you
must first install the
device along with its driver. (Please refer to the
previous section
of Chapter 2 for detailed installation instructions).
USB-4761 User Manual 14
Step2:
You can view the device(s) already installed on your system (if
any)
in
the Installed Devices list box. If you haven’t installed any devices,
you
might see a blank list.
Figure 2.4: Device Manager Dialog Box
Note:
If you have properly installed the device driver but still
can’t find it
in
Device Manager, please close the
Device Manager an d re start it.
2.4.2 Configuring the Device
St ep 3 : Click “
Setup
” button and you will see the “
Device Setting
“dialog
box
as follow. On the Device Setting dialog box, you can set the DI inter-
rupt trigger edge and
the power-on DO values.
15 Chapter 2
Figure 2.5: The Device Setting Dialog Box
Note:
Please refe r to th e software manual
Start/Programs/Omega USB-4700 series/Device Driver’s Manual
for the firmware
download utility
guidance and further information.
2.5 Device Testing
Following the Setup and Configuration procedures to the last step described in
the previous section, you can now proceed to test the device
by clicking the
Test Button in the I/O Device Installation
dialog window.
In the
Device Test dialog window, you are free to test the functions of
USB-4761 on Digital
input and Digital output tabs.
USB-4761 User Manual 16
2.5.1 Testing Digital Input Function
Click the Digital Input tab to show the Digital Input test panel as seen below. By the
color of the LEDs, you can easily discern whether the sta-
tus of each digital input channel is high or low.
Figure 2.6: Digita l Input Tab in Device Test Dialog
2.5.2 Testing Digital Output Function
Click the Digital Output tab to bring up the Digital Output test panel as shown below . By pressing the buttons on each tab, you can easily set each digital output
channel as high or low for the corresponding port
17 Chapter 2
.
Figure 2.7: Digital Output Tab in Device Test Dialog
Only after your module device is properly set up, configured and tested, can
the device installation procedure be considered complete. After the
device installation procedure is
completed, you can safely proceed to the
next chapter
, Signal Connections.
2.6 Hardware Uninstallation
Though the USB modules are hot swappable, we still recommend you to follow the hardware un-installation
procedure to avoid any unpredictable
damages
to your device or your system.
Step1:
Close the applications of the USB module (ex. DeviceManager).
USB-4761 User Manual 18
Step2:
Right click the “Unplug or Eject Hardware” icon on your task bar.
Figure 2.8: Unplug or Eject Hardware Dialog
Step3:
Select “USB4711 Device” and press “Stop” Button.
Figure 2.9: Stop a Hardware device dialog box
19 Chapter 2
Step4:
Unplug your USB device from the USB port.
Note:
Please make sure that you ha ve close d the appl ication programs before
unplugging the USB device, otherwise
some
unexpected system errors or damages may hap-
pen.
USB-4761 User Manual 20
3
2
Signal Connections
This chapter provides useful informa­tion on how to connect input and output signals to the
USB-4761 via the I/O
connectors.. Sections include:
• Overview
• I/O Connectors
• Field Wiring Considerations
Chapter 3 Signal Connections
3.1 Overview
Maintaining good signal connections is one of the most important factors in ensuring that your application
system is sending and receiving data
correctly. A good signal
connection can avoid unnecessary and costly
damage to your PC
and other hardware devices.
3.2 I/O Connectors
USB-4761 is equipped with plug-in screw-terminal connectors that facilitate connection to the module
without terminal boards or cables.
3.2.1 Pin Assignment
Figure 3.1 on next page shows the pin assignments for the five 10-pin I/O connectors on USB-4761.
USB-4761 User Manual 22
Figure 3.1: I/O Connector Pin Assignment
23 Chapter 3
3.2.2 I/O Connector Signal Description
Table 3.1: I/O Connector Signal Description
Signal Name Description NO<0~7> Normally Open pin of relay output
COM<0~7> Common pin of relay output NC<0~7> Normally Close pin of relay output IDInA <n=0~7> Isolated digital input A IDInB <n=0~7> Isolated digital input B
3.2.3 LED Indicator Status Description
The USB Module is equipped with a LED indicator to show the current status
of
the device. When you plug the USB device into the USB port,
the LED
indicator will blink five times and then stay lit to indicate that it
is on.
Please refer to the following table for detailed LED indicator status
information.
Table 3.2: LED Indicator S t atus Descriptio n
LED St atu s Description ON Device ready for work
Off Device not ready to work Slow Blinking (5 times) Device Initialization Fast Blinking
(Depends on data transfer speed).
Device working
USB-4761 User Manual 24
3.3 Isolated Digital Input Connections
3.3.1 Single-ended Channel Connections
USB-4761 has 8 isolated digital input channels. Each of isolated digital input
channel accepts 10~30 V
DC
voltage inputs, and accept bi-direc-
tional
input. It means that you can apply positive or negative voltage to an
isolated
input pin (Vin ). The figure below shows how to connect an
external
input source to one of the card's isolated input channels.
Figure 3.2: Isolated Digital Input Connections
3.4 Relay Connections
After power on, the initial relay output status is shown as below:
Figure 3.3: Relay Output Channel Connections
25 Chapter 3
3.5 Field Wiring Considerations
• When you use USB-4761 to acquire data from outside, noises in the environment might
significantly affect the accuracy of your measure-
ments
if due cautions are not taken. The following measures will be
helpful to
reduce possible interference running signal wires between
signal sources and
the USB-4761.
• The signal cables must be kept away from strong electromagnetic sources such as
power lines, large electric motors, circuit breakers or
welding machines,
since they may cause strong electromagnetic inter-
ference. Keep the
analog signal cables away from any video monitor,
since it can significantly
affect a data acquisition system.
• If the cable travels through an area with significant electromagnetic interference, you should
adopt individually shielded, twisted-pair wires
as the analog input cable.
This type of cable has its signal wires twisted
together and
shielded with a metal mesh. The metal mesh should only
be
connected to one point at the signal source ground.
• Avoid running the signal cables through any conduit that might have power
lines in it.
• If you have to place your signal cable parallel to a power line that has a high
voltage or high current running through it, try to keep a safe dis-
tance
between them. Or place the signal cable in a right angle to the
power line
to minimize the undesirable effect.
USB-4761 User Manual 26
A
2
Specifications
Appendix A Specifications
A.1 Isolated Digital Input
Channels
8
Optical Isolation
2,500 VDC
Opto-isolator response time
25us
Input Voltage
VIH (max.)
30VDC
VIH (min .)
5VDC
VIL (max,)
2VDC
Input current
5VDC
1.2mA
12VDC
3.3mA
24VDC
6.9mA
30VDC
8.7mA
A.2 Relay Output
Channels
8
Relay Type
Form C
Rating (Resistive)
30 VDC@1 A
110 VAC@0.3 A 120 VAC@0.5 A
240 VAC@0.25 A
Max. Switching Power
62.5 VA, 60 W
Max.Switching Voltage
220 VDC,250 VAC
Max. Switching Current
5 A
Breakdown Voltage
1500 V
Operate time
5 ms max.
Release time
4 ms max.
Insulation Resistance
1X109 . (at 500 VDC)
Life Expectancy
Mechanical
1X108 operations (typical)
Electrical
12 V@10 mA: 5X107 operations (typical) 6 V@100 mA: 1X107 operations (typical) 60 V@500 mA: 5X105 operations (typical) 30 V@1000 mA: 1X106 operations (typical) 30 V@2000 mA: 2X105 operations (typical)
USB-4761 User Manual 28
A.3 General
I/O Connector Type
Removable 10-pin screw terminal x 5
Dimensions
132 X 80 X 32 mm (5.2” X 3.2” X 1.3”)
Power
Consumption
60mA@+5V typical, 400mA@+5V max.
Temperature
Operation
0~60 (32~140)
(refer to IEC 68-2-1, 2)
Storage
-20~70 (-4~158)
Relative Humidity
5%~95% RH non-condensing (refer to IEC 68-2-1, 2)
29 Appendix A
USB-4761 User Manual 30
B
2
Function Block
Appendix B Function Block
USB-4761 User Manual 32
WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period to the normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibra­tion; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components in which wear is not warranted, include but are not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of pur­chaser set forth herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
FOR WARRANTY
RETURNS, please have the following information available BEFORE contacting OMEGA:
1. Purchase Order number under which
the product was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS,
consult OMEGA for current repair charges. Have the following information available BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST
of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC. © Copyright 2007 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.
Where Do I Find Everything I Need for
Process Measurement and Control?
OMEGA…Of Course!
Shop online at omega.com
TEMPERATURE
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Thermocouple, RTD & Thermistor Probes, Connectors, Panels & Assemblies
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Wire: Thermocouple, RTD & Thermistor
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Calibrators & Ice Point References
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Recorders, Controllers & Process Monitors
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Infrared Pyrometers
PRESSURE, STRAIN AND FORCE
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Transducers & Strain Gages
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Load Cells & Pressure Gages
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Displacement Transducers
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Instrumentation & Accessories
FLOW/LEVEL
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Rotameters, Gas Mass Flowmeters & Flow Computers
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Air Velocity Indicators
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Turbine/Paddlewheel Systems
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Totalizers & Batch Controllers
pH/CONDUCTIVITY
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pH Electrodes, Testers & Accessories
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Benchtop/Laboratory Meters
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Controllers, Calibrators, Simulators & Pumps
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Industrial pH & Conductivity Equipment
DATA ACQUISITION
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Data Acquisition & Engineering Software
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Communications-Based Acquisition Systems
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Plug-in Cards for Apple, IBM & Compatibles
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Datalogging Systems
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Recorders, Printers & Plotters
HEATERS
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Heating Cable
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Cartridge & Strip Heaters
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Immersion & Band Heaters
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Flexible Heaters
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Laboratory Heaters
ENVIRONMENTAL MONITORING AND CONTROL
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Metering & Control Instrumentation
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Refractometers
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Pumps & Tubing
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Air, Soil & Water Monitors
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Industrial Water & Wastewater Treatment
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pH, Conductivity & Dissolved Oxygen Instruments
M4572/0907
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