Omega RDXL12SD User Manual

99 Washington Street Melrose, MA 02176
Visit us at www.TestEquipmentDepot.com
User’s Guide
MADE IN TAIWAN
RDXL12SD
12-Channel Temperature Recorder
with Excel-Formatted
Data Logging SD Card
U.S.A.:
The information contained in this document is believed to be correct, but OMEGA accepts no liability for any errors it contains, and reserves the right to alter specifications without notice.
12-CHANNEL TEMPERATURE
RECORDER WITH EXCEL-FORMATTED
DATA LOGGING SD CARD
USER’S MANUAL
RDXL12SD
Please read this manual carefully and thoroughly before using this product.
TABLE OF CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What’s in the Case. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setup Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 6 – 8
Adjusting Thermcouple Offsets. . . . . . . . . . . . . . . . . . 8
Operating Instructions. . . . . . . . . . . . . . . . . . . . . 9 – 12
Normal Operation . . . . . . . . . . . . . . . . . . . . . . . . 9
Holding and Storing Measurements. . . . . . . . . 10
Automatic vs. Manual Data Logging . . . . 10 – 11
Transferring Data from the SD Card
to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Maintenance & Troubleshooting Tips . . . . . . . . . . . . 14
2
INTRODUCTION
Thank you for purchasing Omega® RDXL12SD 12-Channel Temperature Recorder with Excel-formatted Data Logging SD Card. Please read this user’s manual carefully and thoroughly before using the instrument.
The RDXL12SD is a general-purpose handheld instrument that can measure up to 12 channels of temperature with 0.4% accuracy using any of six different types of thermocouple. Up to eight channels can be displayed at a time. The instrument also can be configured to automatically record up to 12 channels during the same period every day— a function called l
Although thermocouples are not as accurate as other types of thermometers, they more than make up for this shortcoming with an extended measurement range. For example, the RDXL12SD can measure and read out temperatures from -148º to 2372ºF (-100º to 1300ºC) using “K” type thermocouples, and temperatures from -148º to 2102ºF (-100º to 1100°C) using “J” type thermocouples. “R” and “S” typ even higher upper limi a measurement range of -50° to 500°F (-45° to 260°F).
These very wide ranges, plus a fast response time and a low price tag, suit thermocouple thermometers for a variety of commercial and industrial tasks requiring measurement of very high and low temperatures. Examples include applications processing indu and paper production.
Because it is microprocessor-based, the RDXL12SD can make full use of the portability, reliability and large storage capacities that SD memory cards offer. Measurements can be made automatically at any sampling rate between one second and one hour. After time­stamping and (a process called data logging), the user can remove the card and plug it into to a laptop or desktop computer either directly or through an SD card reader. The data logs are stored on the card as files with the .xls extension, which can be opened by Microsoft’s Excel application.
The RDXL12SD has a backlit 3.9 in. diagonal display and is powered by eight “AA” batteries or an optional 9-VDC AC ad
oop data recording.
e thermocouples have an
t. The two “K” type thermocouples included with the instrument have
in the food and chemical
stries, HVAC (heating, ventilation and air-conditioning), power generation,
storing the measurements on an SD card plugged into the instrument
apter.
3
KEY FEATURES
Twelve independent temperature measurement channels
Displays up to eight channels at a time; one push of a button switches to Channels
9 through 12
Works with and automatically temperature-compensates for six popular thermocouple types: K, J, T, E, S and R
Combining thermocouple types extends potential measurement range to
-148º to 3092ºF (-100º to 1700ºC)
Can automatically log up (loop data recording
Big (3.9 in. diagonal) front-panel green backlit LCD is easy to read
Displays maximum and minimum readings and holds any reading
Automatically logs measurements at sampling time settable from one second
to one hour
Also supports manual data logging and changing of SD card storage location
Outputs Excel-compatible data
Accepts SD memory card
Auto power off function that can be disabled to enable long-term data logging
Powered by eight “AA” batteries or optional 9V AC/DC adapter
to 12 channels of data every day during same period
)
logs
s of up to 16 GB capacity
WHAT’S IN THE CASE
The RDXL12SD comes fully assembled in a carrying case along with a 2 GB SD memory card, two general-purpose “K” type thermocouples and this user’s
4
manual.
PRODUCT OVERVIEW
Figure 1 shows all of the controls and indicators on the front, right side, back and top of the RDXL12SD. Familiarize yourself with the positions and functions of these controls, indicators and connectors before moving on to the Setup Instructions.
TOP
RIGHT
FRONT
SIDE
1-14
BACK
1-17
Fig. 1. The RDXL12SD’s controls and indicators and other physical features
1-1 LCD 1-2 POWER/ESC button 1-3 HOLD/NEXT button 1-4 REC/ENTER button 1-5 TYPE button 1-6 PAGE
button 1-7 LOGGER button 1-8 SET button 1-9 Thermocouple jacks T1 through T12
1-10 SD CARD socket 1-11 RS232 output jack 1-12 RESET button 1-13 DC9V jack 1-14 Housing penetration and rubber plug
(reserved for future use) 1-15 Flip-up stand 1-16 Battery compartment cover 1-17 Battery compartment cover screws
5
SETUP INSTRUCTIONS
1. Choose the power source. Before using the RDXL12SD, make sure it is powered by fresh batteries or an optional 9VDC AC adapter plugged into the DC9V jack on its right side (callout 1-13).
To remove the battery compartment cover (callout 1-16), remove the two screws (callout 1-17) holding it in place. Then install eight “AA” batteries in the correct orientation, using the polarity marks on th secure it by tightenin
2. Install an SD card. To prepare for setup, also install the supplied 2 GB SD card or another card of 1 GB to 16 GB capacity in the socket on the right side of the instrument (callout 1-10). When installing the card, make sure its gold contacts are facing the back of the instrument and push the card i card, push it in u
Now power on the instrument by pressing the POWER/ESC button (callout 1-2) to generate a short beep. (To power off the RDXL12SD, press the POWER/ESC button and hold it until the instrument responds with a long beep.)
When the temperature recorder powers on, a series of transient startup screens wil appear. Once the di presented.
3. Set the date and time. Press the SET button (callout 1-8) and hold it for at least five seconds, until the word “dAtE” appears flashing on the top line of the left column of the display.
Quickly (within three seconds), press the REC/ENTER button. Set the current year by pressing the TYPE on the top line of the left column. Quickly (within three seconds), press the REC/ENTER button to store the setting. The next screen that appears will show the value “01” flashing on the second line. Use the TYPE and press the REC/ENTER button to store the setting. When the value “01” begins flashing on the third line, again use the TYPE and press the REC/ENTER button to store the setting.
(If you press buttons too slowly in setup mode, the screen will revert to the normal, real­time measurement display. To return to the first step in the setup sequence, press and hold the SET button again. To move ahead to the next field in the sequence or to the next parameter, press the HOLD/NEXT button.)
Once you of the current time, in 24-h right column of the Date/Time Setting screen. To set each value, again use the TYPE
PAGE
store the setting.
have set the date, the display will prompt you to set the hour, minute and second
buttons to navigate to the correct values, followed by the REC/ENTER button to
e inside of the compartment as a guide. Replace the cover and
g the two screws.
nto the socket until you hear a click. To remove the
ntil you hear a click and the card pops out.
l briefly
splay has stabilized, perform the following eight setup steps in the order
or PAGE button repeatedly until the correct value appears flashing
or PAGE button to navigate to the current month
or PAGE button to navigate to the current day
our format. The three values appear on the top three lines in the
or
6
4. Set the start and stop times for “loop data recording”—logging up to 12 channels of temperature information during the same period (for example, 14:15 to 15:30) every day. Once you have set the date and time, the display will show the flashing term “LooP” in the second row of the left column. Press the REC/ENTER button and then—with “00” flashing under the term "StAR" in the left column— use the TYPE
and PAGE buttons to set the first of the four values that define the loop: the starting hour. Press the REC/ENTER button to store your selection. Then use the TYPE
and PAGE buttons with “00” flashing below the term “t” in the right column to set the loop’s starting minute. Again press the REC/ENTER button to store your selection. Repeat this sequence twice more to set and store the loop’s ending hour and minutes values.
Once you have entered the fourth value—the loop’s ending minute— the following screen will appear:
To enable recording of data during the specified loop dur
PAGE
button to change the “no” to a “yES” and then press the REC/ENTER button to
ation, press either the TYPE
or
store the selection. To disable recording, press the REC/ENTER button without changing the “no” to a “yES”.
5. Choose a decimal point or comma to represent the decimal division between integers and fractions (for example, American-style 20.88 vs. European-style 20,88). Once you have set the start and stop times of loop data record function, the disp
lay will show the term “dEC” in the third row of the left column. Press
ing and enabled or disabled the
the REC/ENTER button. This will cause the term "dEC" to appear in the lower right corner below the term “USA”. Use the TYPE
or PAGE button to make “USA” or “Euro” (as desired) appear above “dEC” and then press the REC/ENTER button to store the selection as the default.
6. Enable or disable auto power off (APO). Once the format of decimal point divisions has been set and stored, the display will show the term “PoFF” in the bottom row of the left column. Press the REC/ENTER button and then press the TYPE
or PAGE button until the desired automatic power off management scheme (“yES” for enable; “no” for disable) is displayed. Press the REC/ENTER button to store the selection. If enabled, the APO function shuts off the RDXL12SD if no front-panel buttons are pressed during any ten-minute period.
7. Enable or disable the beeper. Once the APO function has been enabled or disabled, the display will show the term “bEEP” in th REC/ENTER button and then pres
s the TYPE
e top row of the right column. Press the
or PAGE button until the desired setting (“yES” or “no”) is displayed. Finally, press the REC/ENTER button to store the selection as the default.
8. Select the temperature unit. Once the beeper has been enabled or disabled, the display will show the term “t-CF”in the second row of the right column. Press the REC/ENTER button and then press the TYPE
or PAGE button until the unit you prefer (“F” for Fahrenheit, “C” for Celsius”) is displayed. Then press the REC/ENTER button to store the selection as the default.
7
9. Set the data logging sampling time. Once the default temperature unit has been selected and stored, the display will show the term “SP-t” in the third row of the right column. Press the REC/ENTER button and then press the TYPE
or PAGE button to decrease or increase the value until the desired sampling time appears above “SP-t”. The options are 0, 1, 2, 5, 10, 30, 60, 120, 300, 600, 1800 and 3600 seconds (0 seconds to 1 hour). Then press the REC/ENTER button to store the selection as the default.
10. Format the SD card. Once the sampling time has been set and stored, the term “Sd-F” will appear in the bottom row of the right column.
Pressing the Press the TYPE
REC/ENTER button will cause the word “no” to appear over the term “Sd-F”.
or PAGE button to toggle between "no" and "yES". Choose “yES”
Press the REC/ENTER button.
whenever a new SD card is being used, or when a used card is being repurposed (from use with another SD card instrument or a camera, for example) and all data on it is to be erased. Choose “no” to preserve any data on a card previously used with this instrument. Press the REC/ENTER button to make a selection.
If you choose “yES”, after you press the
REC/ENTER button the instrument w
ill prompt you to confirm that decision by displaying the term “Ent” below “yES” and sounding three beeps (if the beeper is enabled). To confirm that you want to begin the erasure/formatting procedure, press the REC/ENTER button. “Ent” will then flash several times and the instrument will sound another three beeps to confirm that the SD card has been erased and formatted.
Once the SD card has been formatted (or not), the display will return to flashing the first of the eight steps in th
e setup sequence—setting the current date and time. To re-enter the setup sequence in order to change one or more settings, press the REC/ENTER button. If you are satisfied with the existing settings, press the POWER/ESC button to exit setup mode and enter normal operating mode.
ADJUSTING THERMOCOUPLE OFFSETS
To maximize the accuracy of measu
rements, Omega strongly recommends that you compensate for (offset) the small measurement error peculiar to each thermocouple used with the instrument.
To adjust the offset of a thermocouple, press the TYPE
button until its type appears on the top line of the display. Then plug the thermocouple into the T1 jack on the top of the thermometer.
Press the LOGGER button (which has the term “Offset” stenciled above it), hold it for at least three seconds, and then release the button. The screen shown at right will appear:
Next, use the TYPE
or PAGE button to adjust the value under “oFS” to match the value under “SEt”. Then press the REC/ENTER button to store the offset adjustment and return the instrument to measurement mode. Repeat the procedure for each thermocouple to be used.
8
OPERATING INSTRUCTIONS
NORMAL OPERATION
1. To prepare to make measurements, power on the RDXL12SD and make sure an
SD card is firmly seated in the socket on the bottom of the instrument.
By default, the RDXL12SD uses Celsius units for temperature measurements. If you wish to make Fahrenheit units the default, press the SET button to enter setup mode. Using the
HOLD/NEXT button, skip ahead to Step 8 of the Setup Instru
2. To use “K” type ther
to 12 of them (two are supplied, others are available for purchase from General) into the jacks (callout 1-9 of Fig. 1) on the top of the temperature recorder. Make sure jack T1 is occupied. Because “K” is the instrument’s default thermocouple type, plugging in up to eight “K” type thermocouple the eight channels th
To show the other four of the 12 channels, press the PAGE display to Channels T1 through T8, press the PAGE
3. To use “J”, “T”, “E”, “R” or “S” type thermocouples to measure up to 12 channels of
temperature, first press the TYPE of the thermocouple type you are using appears on the top line of the display. Then plug one to 12 of the optional accessories into the jacks on the top of the thermometer. As with “K” type thermocouples, display readings are instantaneous. Use the PAGE button to toggle between displaying Channels T1 through T8, or Channels 9 through 12, as with “K” type thermocouples.
Whenever the thermometer is in measurement mode, you can turn off the backlight (which is on by default) by briefly pressing (but not holding) the POWER/ESC button, which has a backlight icon stenciled above it. To reactivate the backlight, briefly press the button again.
Whenever the instrument is in measurement mode, you also can check the current date and time by briefly pressi below it). Doing so causes the three settings year, month + day, and hour + minutes to appear briefly and in that order at the lower left of the display.
mocouples to measure up to 12 channels of temperature, plug one
s will instantly produce up to eight display readings. Any of
at are not used will show the overrange reading “- - - - -”.
button as many times as necessary until the letter
ng the SET button (which has the words “Time check” stenciled
ctions and perform it.
button once. To return the
button again.
9
HOLDING AND STORING MEASUREMENTS
1. To hold a measured value, press the HOLD/NEXT button during the measurement.
Doing so will cause the word “HOLD” to appear at the top of the display. Pressing the
HOLD/NEXT button again releases the hold.
2. To record and recall readings, press the REC/ENTER button while making
measurements. This will make the term “REC” appear at the top of the display. Pressing the REC “REC” and sw
/ENTER button again, briefly, will make the term “MAX” appear to the right of
itch the display to the maximum value stored in memory during the current recording session. Pressing the REC/ENTER button again, briefly, will make the term “MIN” appear to the right of “REC” and switch the display to the minimum value stored during the current session.
3. To exit recording mode, press the REC/ENTE seconds, until
the term “REC” disappears from the top line of the display. The display will
R button and hold it for at least three
then revert to showing real-time readings.
AUTOMATIC VS. MANUAL DATA LOGGING
The RDXL12SD can automatically log data at a user-selected sampling period from 1 second to 3,600 seconds (one hour). To view the sampling time that the instrument has been set up to use, press the LOGGER stenciled below
it) once. The lower left corner of the display will briefly show the term
button (which has the words “Sampling time check”
“SP-t”, followed by the currently programmed sampling time in seconds. To change the sampling time, enter setup mode and perform Step 9 of the Setup Instructions.
Before entering data logging mode, remember to disable the meter’s Auto Power Off function. To do so, select “no” duri
enter Setup mode (as explained in the Setup Instructions on p. 6) and
ng Step 6.
Also be sure that the meter either is running on fresh batteries or is being powered by AC through a 9VDC adapter.
1. To start automatic data logging, press the REC/ENTER button once. The top line of the display will then show the term “REC”. Pressing the LOGGER button at this point will make “REC” flash and add the flashing term “DATALOGGER” at the bottom of the display. This indica
tes that the instrument is sampling measurements at the programmed rate
and storing the readings and their time stamps in memory.
2. To pause automatic data logging, press the LOGGER button once; this will make the flashing term “LOGGER” disappear from the bottom of the display and change the term “REC” from flashing to constant. Pressing the LOGGER button again resumes au
tomatic data logging.
10
3. To end automatic data logging, first press the LOGGER button to pause data logging. Then press the REC/ENTER button and hold it for at least two seconds. This will cause “REC” to disappear.
4. To log data manually, set the sampling time to zero using Step 9 of the Setup Instructions on p. 8. Then press the REC/ENTER button once. The display will show the term “REC” on the top line and a flashing letter bottom line. The nu
mber indicates the position on the SD card that will be used to store
“P” and a number from 1 to 99 on the
manually logged data. In manual data logging mode, this position can be changed.
5. To change the storage location of manually logged data, press the TYPE
button once; this will cause the “P” to disappear from the left side of the display and the value on its line to begin flashing. Once the flashing begins, you can use the TYPE
PAGE
buttons to change the flashing value to any number between 1 and 99. Once
and
you have chosen the storage location, press the REC/ENTER button to save the setting. This will cause the value to stop flashing and the “P” to return.
6. To end manual data logging, press the REC/ENTER button and hold it for at least three seconds. This action will cause “REC” to disappear from the top line of the display.
xecute the loop data recording function (if the function was
7. To e
enabled during setup) press the REC/ENTER button while the instrument is in measurement mode. Doing so will make the term “REC” appear at the top of the display and prepare the instrument to log data during the specified daily period.
8. To pause loop data recording during the specified period, press the LOGGER button once. This will make the ter will
resume loop data recording.
m “REC” stop flashing. Pressing the LOGGER button again
9. To end loop data recording, press the REC/ENTER button and hold it for at least three seconds. This will cause “REC” to disappear from the display and end loop data recording.
11
TRANSFERRING DATA FROM THE SD CARD TO A COMPUTER
After automatic or manual data logging of measurements, or loop data recording, remove the SD card from the instrument and plug it into your computer either directly (if it has an SD card slot) or through an SD card reader.
Because the files containing time-stamped data logs have the file extension .xls, they open in Microsoft’s Excel application. Figure a data-only screen and
a graphics-only screen.
s 2 and 3 show two kinds of Excel presentations:
Fig. 2. Typical Excel data-only screen
Fig. 3. Typical Excel graphics-only screen
12
SPECIFICATIONS
Display type LCD with green backlight
Display size 3.23 x 2.40 in. (82 x 61mm)
Parameter measured Temperature (in °F or °C)
Measurement range With “K” type thermocouples: -148° to 2372°F
(-100° to 1300°C); two included TPK500 probes have measurement range of -50° to 500°F (-45° to 260°C) With “J” type: -148° to 2102°F (-100° to 1150°C) With “T” type: -148° to 752°F (-100° to 400°C) With “E” type: -148° to 1652°F (-100° to 900°C) With “R” type: 32° to 3092°F (0° to 1700°C) With “S” type: 32° to 2732°F (0° to 1500°C)
Measurement accuracy With “K”, “J”, “T” and “E” type thermocouples:
± (0.4% of reading + 2.0ºF max) With “R” and “S” types: ±(0.5% of reading + 5°F)
Measurement resolution With “K”, “J”, “T” and “E” type thermocouples:
0.1° (F or C) below 1000ºF, 1° (F or C) above 1000°F With “R” and “S” types: 1° (F or C)
Sampling time options 0, 1, 2, 5, 10, 30, 60, 120, 300, 600, 1800 or 3600 seconds
Settable parameters Date, time, decimal point or comma decimal division, auto power
off, beep sound, loop data recording enable/disable and start/stop times, temperature unit, sampling time, thermocouple type and offset
Storable readings Maximum, minimum
SD card capacity 1 GB to 16 GB
Operating temperature 32° to 122°F (0° to 50°C)
Operating relative 0 to 85% humidity
Power source 8 “AA” batteries or optional 9-VDC AC adapter
Power consumption 7.5 mADC (normal operation, with backlight off and SD card not
saving data); 25 mADC with backlight off and card saving data; 36 mADC with backlight on and card saving data
Dimensions 8.86 x 4.92 x 2.52 in. (225 x 125 x 64mm)
Weight 1.84 lb. (827g)
13
MAINTENANCE & TROUBLESHOOTING TIPS
Keep your probes and thermocouples clean.
When the icon appears in the upper left corner of the display, it’s time to replace the eight “AA” batteries that power the instrument (although measurements will remain valid for several hours after the low-battery indicator first appears). Replacing the batteries requires removing the two screws that hold the battery compartment cover in place, as explained in Step 1 of th correct orientation, replace the cover and tighten the screws to secure it.
If the meter “freezes” (like a computer) and buttons become unresponsive, try resetting the instrument by pushing the RESET button on its right side (callout 1-12 of Fig. 1) with the end of a paper clip.
Remove t Do not drop or disassemb
he batteries when storing the instrument for an extended period of time.
e Setup Instructions on p. 6. After inserting fresh batteries in the
le the instrument or immerse it in water.
14
NOTES:
15
NOTES:
99 Washington Street Melrose, MA 02176
Visit us at www.TestEquipmentDepot.com
16
WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period to the normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components in which wear is not warranted, include but are not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY / DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department.
RETURN REQUESTS/INQUIRIES
BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
FOR WARRANTY RETURNS, please have the following information available BEFORE contacting OMEGA:
1. Purchase Order number under which the product was PURCHASED,
2. Model and serial number of the product under warranty, and
3. Repair instructions and/or specific problems relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC. © Copyright 2016 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.
FOR NON-WARRANTY REPAIRS,
consult OMEGA for current repair charges. Have the following information available BEFORE contacting OMEGA:
1. Purchase Order number to cover the
COST of the repair,
2. Model and serial number of the
product, and
3. Repair instructions and/or specific problems
relative to the product.
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Process Measurement and Control?
OMEGA…Of Course!
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MU
pH, Conductivity & Dissolved Oxygen Instruments
M4995/0416
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