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Read this manual
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Precautions
WARNING
Operation and Maintenance
This appliance can be used by children ages 8 years
and above and persons with reduced physical, sensory,
or mental capabilities or lack of experience and
knowledge. Ensure that they have been given
supervision or instruction concerning use of the
appliance in a safe way and understand the hazards
involved.
Children should not play with the appliance.
Cleaning and user maintenance should not be made by
children without supervision.
Do not connect the air conditioner to a multi-purpose
socket.
This may cause a fire.
Do not disconnect the power supply when cleaning the
air conditioner. This may cause electric shock.
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent, or similarly qualified
persons to avoid a hazard.
Do not wash the air conditioner with water. This may
cause electric shock.
Do not spray water on the indoor unit. This may cause
electric shock or malfunction.
To avoid injury, do not touch the fins after removing the
filter.
To avoid deformation or fire, do not use fire or a hair
dryer to dry the filter.
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WARNING
To avoid personal injury or damage, only allow
qualified professionals to perform maintenance.
Please contact your dealer when you need to repair
your air conditioner; do not repair it by yourself. This
may cause electric shock or damage.
Do not extend your fingers or objects into the air inlet or
air outlet. This may cause personal injury or damage.
Do not block the air inlet or air outlet. This may cause
malfunction.
Spilling water on the remote control may ruin it.
When below phenomena occur, please turn of the air
conditioner, disconnect the power immediately, and
contact the dealer or qualified professionals for service:
-
The power cord is overheating or damaged
-
An abnormal sound is heard during operation
-
The circuit break trips off frequently
-
The air conditioner produces a burning smell
-
The indoor unit is leaking
If the air conditioner operates under abnormal conditions,
malfunction, electric shock, or fire may result.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
Do not step on the top panel of the outdoor unit or place
heavy objects on it. This may cause personal injury or
damage.
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WARNING
Attachment
To avoid personal injury or damage, allow installation to
be performed by qualified professionals.
Qualified professionals should follow the electric safety
regulations when installing the unit.
In accordance with local safety regulations, use a
qualified power supply circuit and circuit break.
To avoid malfunction, install the circuit break.
An all-pole disconnection switch with a contact separation
of at least 1/8in (3mm) in all poles should be connected in
fixed wiring.
Include an air switch with suitable capacity. The air
switch should include a magnet buckle and heating
buckle function to protect the unit from circuit-short and
overload.
The air conditioner should be properly grounded.
Incorrect grounding may cause electric shock.
Don't use an unqualified power cord.
Make sure the power supply matches the requirement of
the air conditioner. Unstable power supply may cause a
malfunction. Please install the proper power supply
cables before using the air conditioner.
Please connect the live wire, neutral wire, and
grounding wire of the power socket.
Be sure to cut off the power supply before performing
any work related to electricity and safety.
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WARNING
Do not add power before finishing installation.
If the supply cord is damaged, it must be replaced by
the manufacturer, the service agent, or similarly
qualified persons for a hazard to be avoided.
Because the temperature of the refrigerant circuit will be
high, ensure that the interconnection cable is kept away
from the copper tube.
The appliance should be installed in accordance with
national wiring regulations.
Installation must be performed by authorized personnel
only in accordance with the requirements of National
Electrical Codes (NEC) and local electrical codes.
The air conditioner is a first-class electrical appliance. It
must be properly grounded by a professional with a
specialized grounding device. To avoid electric shock,
ensure that it is grounded effectively.
The yellow-green wire in the air conditioner is the
grounding wire and cannot be used for other purposes.
The grounding resistance should comply with National
Electric Safety regulations.
The appliance must be positioned so that the plug is
accessible.
All wires of both the indoor unit and the outdoor unit
should be connected by a professional.
If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.
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WARNING
For the air conditioner model with a plug, the plug should be reachable
after installation is complete.
For the air conditioner model without a plug, a circuit break must be
installed in the line.
Only a qualified professional should relocate the air conditioner.
Personal injury or damage may result if you try to move it yourself.
Select a location that is out of reach of children and far away from
animals or plants. If this is impossible, please add a fence for safety
purposes.
The indoor unit should be installed close to a wall.
Instructions for installation and use of this product are
provided by the manufacturer.
This symbol indicates that ignoring instructions may cause death or serious
WARNING
injury.
CAUTION
This symbol indicates that ignoring instructions may cause moderate injury
to your person or damage to your unit or other property.
This symbol indicates that you must never perform the action indicated.
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Unit Specications and Features
Unit Parts
1
Specifications
and Features
Unit
Louver
Display window (A)
Front Panel
Display window (B)
fresh defrost run timer
fresh
“ ” When the fresh feature is activated (some units)
defrost
“ ” When the defrost feature is activated.
run
“ ” When the unit is on.
timer
“ ” When the timer is set.
“ ” Not available for all units.
When ECO function (some units) is activated, the
,
,
illuminates gradually as --
-- -- set temperature -- in one second intervals.
In other modes, the unit will display your temperature setting.
In fan mode, the unit will display the room temperature.
When an error occurs, it will display an error code.
fresh defrost run timer
Power Cable (Some Units)
Remote Control
ON/OFF
SHORT
CUT
TIMER
MODE
ON
TEMP
TIMER
FAN
OFF
FRESH
SLEEP
LED
TRUBO
CLEAN
FOLLOW
Remote Holder
(Some Units)
Display Code
Meanings
NOTE:
“ ” for 3 seconds when:
• TIMER ON is set
• FRESH, SWING, TURBO, or SILENCE features are turned on
“ ” for 3 seconds when:
• TIMER OFF is set
• FRESH, SWING, TURBO, or SILENCE features are turned off
“ ” when anti-cold air feature is turned on
“ ” when defrosting
“ ” when unit is self-cleaning
“ ” when freeze protection is turned on
A guide on using the infrared remote is not included
in this literature package.
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Specifications
and Features
Unit
Achieving Optimal Performance
Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following
temperature ranges. When your air conditioner is used outside of these ranges, certain safety
protection features will activate and cause the unit to perform less than optimally.
Inverter Split Type
Room Temperature
Outdoor
Temperature
COOL mode HEAT mode DRY mode
63°F - 90°F
(17°C - 32°C)
32°F - 122°F
(0°C - 50°C)
5°F - 122°F
(-15°C - 50°C)
(For models with
low temp. cooling
systems)
32°F - 140°F
(0°C - 60°C)
(For special
tropical models)
32°F - 86°F
(0°C - 30°C)
5°F - 86°F
(-15°C - 30°C)
50°F - 90°F
(10°C - 32°C)
32°F - 122°F
(0°C - 50°C)
32°F - 140°F
(0°C - 60°C)
(For special
tropical models)
FOR OUTDOOR UNITS
WITH AUXILIARY
ELECTRIC HEATER
When the outside
temperature is below 32°F
(0°C), we strongly
recommend keeping the
unit plugged in at all
times to ensure smooth
ongoing performance.
Fixed-Speed Type
COOL mode HEAT mode DRY mode
Room
Temperature
Outdoor
Temperature
(For models with low temp cooling systems)
63° - 90°F (17° - 32°C)
64° - 109°F (18° - 43°C)
19° - 109°F (-7° - 43°C)
64° - 129°F (18° - 54°C)
(For special tropical models)
To further optimize the performance of your unit, do the following:
• Keep doors and windows closed.
• Limit energy usage by using the TIMER ON and TIMER OFF functions.
• Do not block air inlets or outlets.
• Regularly inspect and clean the air lters.
32° - 86°F (0° - 30°C)
19° - 75°F (-7° - 24°C)
50° - 90°F (10° - 32°C)
52° - 109°F (11° - 43°C)
64° - 109°F (18° - 43°C)
64° - 129°F (18° - 54°C)
(For special tropical models)
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For a detailed explanation of each function,
refer to the Remote Control Manual.
Other Features
• • Auto-Restart
If the unit loses power, it will automatically
restart with the prior settings once power has
been restored.
• Anti-Mildew (some units)
When turning o the unit from COOL, AUTO
(COOL), or DRY modes, the air conditioner will
continue to operate at very low power to dry up
condensed water and prevent mildew growth.
• Wi-Fi Control (some units)
Wi-Fi control allows you to control your air
conditioner using your mobile phone and a
Wi-Fi connection.
• Louver Angle Memory (some units)
When turning on your unit, the louver will
automatically resume its former angle.
• Refrigerant Leakage Detection (some
units)
The indoor unit will automatically display “EC”
The “timer” indicator light turns o and
the “run” indicator light ashes 7 times
when the unit detects refrigerant leakage.
Air Filter Reminders (some units)
Air Filter Cleaning Reminder
After 240 hours of use, the “run” and
“timer” indicator lamps on the indoor
unit will ash simultaneously and the
display window on the indoor unit will
“CL” (if applicable). This is a
ash
reminder to clean your lter. After 15
seconds, the unit will revert to its
previous display.
To reset the reminder, press the LED
button on your remote control 4 times,
or press the MANUAL CONTROL botton
3 times. If you don’t reset the reminder,
“CL”, “run” and “timer” indicator
the
lamps will ash again when you restart
the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the “run” and
“timer” indicator lamps will ash
simultaneously 10 times, then will
remain on for ve seconds, and
display window on
ash “nF” (if applicable)
the indoor unit will
. This is a reminder
the
to replace your lter. After that, the unit
will revert to its previous display.
To reset the reminder, press the LED
button on
or press the
your remote control 4 times,
MANUAL CONTROL botton
3 times. If you don’t reset the reminder,
“nF”, “run” and “timer” indicator
the
lamps will ash again when you restart
the unit.
For a detailed explanation of your unit’s
advanced functionality (such as TURBO
mode and the self-cleaning functions),
refer to the Remote Control Manual.
Specifications
and Features
Unit
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Specifications
and Features
Unit
•
Setting the Vertical Angle of Airow
Setting Angle of Airow
While the unit is on, use the SWING/DIRECT
button to set the direction (vertical angle) of
airflow.
1.
Press the SWING/DIRECT button once to
activate the louver. Each time you press
the button, it will adjust the louver by 6°.
Press the button until the direction you
prefer is reached.
2.
To make the louver swing up and down
continuously, press and hold the SWING/
DIRECT button for 3 seconds. Press it
again to stop the automatic function.
Setting the Horizontal Angle of Airow
The horizontal angle of the airow must be set
manually. Grip the deector rod (See Fig.B)
and manually adjust it to your preferred direction.
For some units, the horizontal angle of the airow
can be set by remote control. Please refer to the
Remote Control Manual.
NOTE ON LOUVER ANGLES
Range
Caution: Do not keep the louver at too
vertical an angle for long periods of
time. This can cause water condensation
to drip on your furnishings.
Fig. A
CAUTION
Do not put your ngers in or near the blower
and suction side of the unit. The high-speed
fan inside the unit may cause injury.
When using COOL or DRY mode, do not set the
louver at too vertical an angle for long periods
of time. This can cause water to condense on
the louver blade, which will drop on your floor
or furnishings. (See Fig. A)
When using COOL or HEAT mode, setting the
louver at too vertical an angle can reduce the
performance of the unit due to restricted airflow.
Do not move the louver by hand. This will cause the
louver to become out of sync. If this occurs, turn
o the unit and unplug it for a few seconds,
then restart the unit. This will reset the louver.
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Deector rod
Fig. B
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•
Sleep Operation
The SLEEP function is used to decrease energy
use while you sleep (and don’t need the same
temperature settings to stay comfortable). This
function can only be activated via remote control.
Press the SLEEP button when you are ready to
go to sleep. When in COOL mode, the unit will
increase the temperature by 2°F (1°C) after 1
hour, and will increase an additional 2°F (1°C)
after another hour. When in HEAT mode, the unit
will decrease the temperature by 2°F (1°C) after
1 hour, and will decrease an additional 2°F (1°C)
after another hour.
It will hold the new temperature for 5 hours, then
the unit will turn o automatically.
Note: The SLEEP function is not available in
FAN or DRY mode.
Specifications
and Features
Unit
Set
temperature
SLEEP Operation
+/- 1 C/2 F
1hr
Saving energy during sleep
+/- 1 C/2 F
1hr
7 hours
timer o
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Manual Operation (Without Remote)
2
How to Operate Your Unit without
the Remote Control
In the event that your remote control fails to
work, your unit can be operated manually with
the MANUAL CONTROL button, located on
the indoor unit. Note that manual operation is
Manual Operation
(Without Remote)
not a long-term solution, and that operating
the unit with your remote control is strongly
recommended.
BEFORE MANUAL OPERATION
The unit must be turned o prior to manual
operation.
To operate your unit manually:
1. Open the front panel of the indoor unit.
2. Locate the MANUAL CONTROL button on
the right-hand side of the unit.
3. Press the MANUAL CONTROL button one
time to activate FORCED AUTO mode.
CAUTION
The manual button is intended for testing
purposes and emergency operation only. Please
do not use this function unless the remote is
lost and it is absolutely necessary. To restore
regular operation, use the remote control to
activate the unit.
Manual control button
4. Press the MANUAL CONTROL button again
to activate FORCED COOLING mode.
5. Press the MANUAL CONTROL button a third
time to turn the unit o.
6. Close the front panel.
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Care and Maintenance
Cleaning Your Indoor Unit
3
6.
Rinse the lter with fresh water, then shake
o excess water.
BEFORE CLEANING OR
MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER
SYSTEM AND DISCONNECT ITS POWER SUPPLY
BEFORE CLEANING OR MAINTENANCE.
CAUTION
Only use a soft, dry cloth to wipe the unit clean.
If the unit is especially dirty, you can use a cloth
soaked in warm water.
•
Do not use chemicals or chemically treated
cloths to clean the unit
•
Do not use benzene, paint thinner,
polishing powder, or other solvents to clean
the unit. These can cause the plastic surface
to crack or deform.
•
Do not use water hotter than 40°C (104°F)
to clean the front panel. This can cause the
panel to deform or become discolored.
7.
Dry it in a cool, dry place and refrain from
exposing it to direct sunlight.
8.
When dry, re-clip the air freshening lter to
the larger lter, then slide it back into the
indoor unit.
9.
Close the front panel of the indoor unit.
Filter Tab
Cleaning Your Air Filter
A clogged air conditioner can reduce the cooling
efficiency of your unit and can be bad for your
health. Make sure to clean the filter once
every two weeks.
1. Lift the front panel of the indoor unit. The
air lter is under the top air inlet grill.
2. Grip the tab on the end of the lter, lift it
up, then
3. Pull the lter out.
4. If your lter has a small air freshening lter,
unclip it from the larger lter. Clean this air
freshening lter with a handheld vacuum.
5. Clean the large air lter with warm, soapy
water. Be sure to use a mild detergent.
pull it towards yourself.
Maintenance
Care and
Remove air freshening filter from back of
larger filter (some units)
CAUTION
Do not touch air freshening (Plasma) lter for
at least 10 minutes after turning o the unit.
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CAUTION
•
Before changing the lter or cleaning,
turn o the unit and disconnect its power
supply.
•
When removing the lter, do not touch metal
parts in the unit. The sharp metal edges can
cut you.
•
Do not use water to clean the inside of the
indoor unit. This can destroy the insulation and
cause electrical shock.
•
Do not expose the lter to direct sunlight when
drying. This can shrink the lter.
Air Filter Reminders (Optional)
Air Filter Cleaning Reminder
After 240 hours of use, the display window on
the indoor unit will ash “CL.” This is a reminder
to clean your lter. After 15 seconds, the unit will
revert to its previous display.
Maintenance –
Long Periods of Non-Use
If you plan to not use your air conditioner for an
extended period of time, do the following:
Clean all lters
Turn o the unit and
disconnect the power
Remove the batteries
Turn on the FAN function until
the unit dries out completely
from the remote control
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “CL” indicator will ash
again when you restart the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the display window on
the indoor unit will ash “nF.” This is a reminder
to replace your lter. After 15 seconds, the unit
Maintenance
will revert to its previous display.
Care and
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “nF” indicator will ash
again when you restart the unit.
•
CAUTION
Any maintenance and cleaning of outdoor
unit should be performed by an authorized
dealer or licensed service provider.
Maintenance –
Pre-Season Inspection
After long periods of non-use, or before periods
of frequent use, do the following:
Check for damaged wires Clean all lters
Check for leaks Replace batteries
•
Any unit repairs should be performed
by an authorized dealer or licensed service
provider.
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Make sure nothing is blocking any air inlets or outlets.
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Troubleshooting
4
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn o your unit immediately!
• The power cord is damaged or abnormally warm
• You smell a burning odor
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER
IMMEDIATELY!
Common Issues
The following problems are not a malfunction and in most situations will not require repairs:
Issue Possible Causes
The unit does not
turn on when you
press the ON/OFF
button
The unit changes
from COOL/HEAT
mode to FAN
mode
The indoor unit
emits a white mist
Both the indoor
and outdoor units
emit a white mist
The unit has a 3-minute protection feature that prevents the
unit from overloading. The unit cannot be restarted within
three minutes of being turned o.
The unit may change its setting to prevent frost from forming
on the unit. Once the temperature increases, the unit will resume
operating in the previously selected mode.
The set temperature has been reached, at which point the
unit turns o the compressor. The unit will continue operating
when the temperature fluctuates again.
In humid regions, a large temperature dierence between the
room’s air and the conditioned air can cause a white mist.
When the unit restarts in HEAT mode after defrosting, a white
mist may be emitted due to moisture generated from the
defrosting process.
Troubleshooting
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Issue Possible Causes
A rushing air sound may occur when the louver resets its
position.
The indoor unit
makes noises
Due to expansion and contraction of the unit's plastic parts, a
squeaking sound may occur after the unit is run in HEAT mode.
Low hissing sound during operation: This is normal and is
caused by refrigerant gas flowing through both indoor and
outdoor units.
Both the indoor
and outdoor
units make
noises
Low hissing sound when the system starts, has just stopped
running, or is defrosting: This is normal and is caused by
the refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of
plastic and metal parts caused by temperature changes during
operation can cause squeaking noises.
The outdoor unit
makes noises
Dust is emitted
from either the
indoor or outdoor
unit
The unit emits a
bad odor
The fan of the
outdoor unit does
not operate
Operation is
Troubleshooting
erratic or
unpredictable
or the unit is
unresponsive
The unit will make dierent sounds based on its current
operating mode.
The unit may accumulate dust during extended periods of
non-use, which will be emitted when the unit is turned on.
This can be mitigated by covering the unit during long periods
of inactivity.
The unit may absorb odors from the environment (such as
furniture, cooking, cigarettes, etc.) which will be emitted
during operation.
The unit’s filters have become moldy and should be cleaned.
During operation, the fan speed is controlled to optimize
product operation.
Interference from cell phone towers and remote boosters may
cause the unit to malfunction.
In this case, try the following:
• Disconnect the power, then reconnect.
• Press the ON/OFF button on the remote control to restart
operation.
NOTE: If the problem persists, contact a local dealer or your nearest customer service
center. Provide them with a detailed description of the unit malfunction, as
well as your model number.
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Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Issue Possible Causes Solution
The temperature setting may
be higher than ambient
room temperature.
The heat exchanger on the
indoor or outdoor unit is
dirty.
Lower the temperature setting.
Clean the aected heat exchanger.
Poor Cooling
Performance
The air lter is dirty.
The air inlet or outlet of
either unit is blocked.
Doors and windows are
open.
Excessive heat is generated
by sunlight.
Too many sources of heat are
in the room (people,
computers, electronics,
etc.).
Refrigerant is low due to a
leak or long-term use.
Remove the filter and clean it
according to the instructions.
Turn the unit o, remove the
obstruction, and turn the unit back on.
Make sure that all doors and
windows are closed while
the unit is operating.
Close windows and curtains
during periods of high heat or
bright sunshine.
Reduce amount of heat sources.
Check for leaks, re-seal if
necessary, and top o refrigerant.
The SILENCE function is
activated (optional function).
The SILENCE function can lower
product performance by reducing
operating frequency. Turn o
SILENCE function.
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Troubleshooting
Page 18
Issue Possible Causes Solution
The unit is not
working
The unit starts and
stops frequently
There is a power failure.
Wait for the power to be
restored.
The power is turned o. Turn on the power.
The fuse is burned out. Replace the fuse.
The remote control
batteries are dead.
The Unit’s 3-minute
protection has been
Replace the batteries.
Wait three minutes after
restarting the unit.
activated.
The timer is activated. Turn the timer o.
There’s too much or too
little refrigerant in the
system.
Incompressible gas or
moisture has entered the
system.
Check for leaks and
recharge the system with
refrigerant.
Evacuate and recharge the
system with refrigerant.
Poor heating
performance
Indicator lamps
continue flashing
Troubleshooting
An error code appears
in the window display
of the indoor unit:
• E0, E1, E2…
• P1, P2, P3…
• F1, F2, F3…
The compressor is broken. Replace the compressor.
The voltage is too high or
too low.
The outdoor temperature
extremely low.
is
Cold air is entering
through doors and
windows.
Refrigerant is low due to a
leak or long-term use.
Install a manostat to
regulate the voltage.
Use an auxiliary heating
device.
Make sure that all doors
and windows are closed
during use.
Check for leaks, re-seal
if necessary, and top o
refrigerant.
The unit may stop operation or continue to run safely. If
the indicator lamps continue to flash or error codes appear,
wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn
the unit on.
If the problem persists, disconnect the power and contact
your nearest customer service center.
NOTE:
If your problem persists after performing the checks and diagnostics above, turn o your
unit immediately and contact an authorized service center.
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