Olivetti D-COLOR MF3000 OPERATION GUIDE

USER'S GUIDE

d-COLORMF3000

Code: 559922en

PUBLICATION ISSUED BY:

Olivetti S.p.A. Gruppo Telecom Italia

Via Jervis, 77 - 10015 Ivrea (ITALY) www.olivetti.com

The mark affixed to the product certifies that the product satisfies the basic quality requirements.

The manufacturer reserves the right to carry out modifications to the product described in this manual at any time and without any notice.

ENERGY STAR is a U.S. registered mark.

The ENERGY STAR program is an energy reduction plan introduced by theUnited States Environmental Protection Agency in response to environmental issues and for the purpose of advancing the development and utilization of more energy efficient office equipment.

Your attention is drawn to the following actions which could compromise the conformity attested to above, as well as the characteristics of the product:

xincorrect electrical power supply; xincorrect installation, incorrect or improper use or use not in com pliance with the warnings provided in the

User’s Manual supplied with the product;

xreplacement of original components or accessories with others of a type not approved by the manufacturer, or

performed by unauthorised personnel.

All rights reserved. No part of this material may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission in writing from the Publisher.

Thank You

Thank you for purchasing a d-Color MF3000. You have made an excellent choice. Your d-Color MF3000 is specially designed for optimal performance in Windows, Macintosh and Linux environments.

Trademarks

Acrobat and the Acrobat logo are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Adobe, the Adobe logo and Photoshop are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Apple and the Apple logo are registered trademarks or trademarks of Apple, Inc. in the United States and/or other countries.

DIC and the DIC logo are registered trademarks or trademarks of DIC Corporation in the United States and/or other countries.

Ethernet is a registered trademark or trademark of Xerox Corporation in the United States and/or other countries.

IEEE and the IEEE logo are registered trademarks or trademarks of The Institute of Electrical and Electronics Engineers, Inc. in the United States and/or other countries.

Mac and Mac OS are registered trademarks or trademarks of Apple, Inc. in the United States and/or other countries.

NETWARE is a registered trademark or trademark of Novell, Inc. in the United States and/or other countries.

Pentium is registered trademark or trademark of Intel Corporation in the United States and/or other countries.

TOYO is a registered trademark of TOYO INK MFG. CO., LTD. in the United States and/or other countries.

Microsoft, Windows and Windows Vista are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

All other trademarks and registered trademarks are the property of their respective owners.

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Notice

Olivetti S.p.A. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, Olivetti S.p.A. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. Olivetti S.p.A. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated.

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SOFTWARE LICENSE AGREEMENT

This package contains the following materials provided by Olivetti S.p.A.: software included as part of the printing system (“Printing Software”), the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the Printing Software (“Host Software”), and related explanatory written materials (“Documentation”). The term “Software” shall be used to describe Printing Software, Font Programs and/or Host Software and also include any upgrades, modified versions, additions, and copies of the Software. The Software is being licensed to you under the terms of this Agreement. Olivetti grants to you a non-exclusive sublicense to use the Software and Documentation, provided that you agree to the following:

1. You may use the Software and accompanying Font Programs for imaging to the licensed output device(s), solely for your own internal business purposes.

2. In addition to the license for Font Programs set forth in Section 1 above, you may use Roman Font Programs to reproduce weights, styles, and versions of letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your own internal business purposes.

3. You may make one backup copy of the Host Software, provided your backup copy is not installed or used on any computer. Notwithstanding the above restrictions, you may install the Host Software on any number of computers solely for use with one or more printing systems running the Printing Software.

4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and interest to such Software and Documentation (“Assignee”) provided you transfer to Assignee all copies of such Software and Documentation Assignee agrees to be bound by all of the terms and conditions of this Agreement.

5. You agree not to modify, adapt or translate the Software and Documentation.

6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or decompile the Software.

7. Title to and ownership of the Software and Documentation and any reproductions thereof shall remain with Olivetti and its licensor.

8. Trademarks shall be used in accordance with accepted trademark practice, including identification of the trademark owner’s name. Trademarks can only be used to identify printed output produced by the Software. Such use of any trademark does not give you any rights of ownership in that trademark.

9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software Licensee does not use, or Software contained on any unused media, except as part of the permanent transfer of all Software and Documentation as described above.

10. IN NO EVENT WILL OLIVETTI OR ITS LICENSOR BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL INDIRECT, PUNITIVE OR SPECIAL DAMAGES, INCLUDING ANY LOST PROFITS OR LOST SAVING, EVEN IF OLIVETTI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. OLIVETTI OR ITS LICENSOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

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11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Software with only those rights set forth herein.

12. You agree that you will not export the Software in any form in violation of any applicable laws and regulations regarding export control of any countries.

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Legal Restrictions on Copying

Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals.

The following is not a complete list, but is meant to be used as a guide to responsible copying.

Financial Instruments

z Personal checks

z Traveler’s checks

z Money orders

z Certificates of deposit

z Bonds or other certificates of indebtedness

z Stock certificates

Legal Documents

z Food stamps

z Postage stamps (canceled or uncanceled)

z Checks or drafts drawn by government agencies

z Internal revenue stamps (canceled or uncanceled)

z Passports

z Immigration papers

z Motor vehicle licenses and titles

z House and property titles and deeds

General

z Identification cards, badges, or insignias

z Copyrighted works without permission of the copyright owner

In addition, it is prohibited under any circumstances rencies, or works of art without permission of the copyright owner.

When in doubt about the nature of a document, consult with legal counsel.

to copy domestic or foreign cur-

"

This machine provides the forgery prevention function in order to prevent financial instruments from being copied illegally. We appreciate your understanding that printed images may infrequently have some noise or image data may not be stored under certain circumstances due to this forgery prevention function.

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DIRECTIVE 2002/96/CE ON THE TREATMENT, COLLECTION, RECYCLING AND DISPOSAL OF ELECTRIC AND ELECTRONIC DEVICES AND THEIR COMPONENTS

INFORMATION

1. FOR COUNTRIES IN THE EUROPEAN UNION (EU)

The disposal of electric and electronic devices as solid urban waste is strictly prohibited: it must be collected separately.

The dumping of these devices at unequipped and unauthorized places may have hazardous effects on health and the environment. Offenders will be subjected to the penalties and measures laid down by the law.

O DISPOSE OF OUR DEVICES CORRECTLY

a) Contact the Local Authorities, who will give you the practical information you need and the instructions for handling the

waste correctly, for example: location and times of the waste collection centres, etc.

b) When you purchase a new device of ours, give a used device similar to the one purchased to our dealer for disposal.

The crossed dustbin symbol on the device means that:

- when it to be disposed of, the device is to be taken to the equipped waste collection centres and is to be handled separately from urban waste;

- The producer guarantees the activation of the treatment, collection, recycling and disposal procedures in accordance with Directive 2002/96/CE (and subsequent amendments).

2. FOR OTHER COUNTRIES (NOT IN THE EU)

The treatment, collection, recycling and disposal of electric and electronic devices will be carried out in accordance with the laws in force in the country in question.

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Contents

1 Introduction .................................................................................................... 1-1

Getting Acquainted with Your Machine ....................................................... 1-2

Space Requirements................................................................................... 1-2

Part Names .................................................................................................1-4

Front View.............................................................................................1-4

Rear View ............................................................................................. 1-6

Front View with Options........................................................................ 1-6

Adjusting the angle of the control panel ...................................................... 1-7

Drivers CD/DVD.......................................................................................... 1-8

Printer Drivers (PostScript Drivers)....................................................... 1-8

Printer Drivers (PCL Drivers) ................................................................ 1-8

Printer Drivers (XPS Drivers)................................................................1-8

Printer Drivers (PPD Files).................................................................... 1-9

Scanner Drivers .................................................................................... 1-9

PC Fax Drivers...................................................................................... 1-9

Applications CD/DVD................................................................................1-10

Applications......................................................................................... 1-10

Documentation CD/DVD ........................................................................... 1-12

Documentation.................................................................................... 1-12

System Requirements............................................................................... 1-13

Contents x-7

2 Control panel and touch panel screens ...................................................... 2-1

About the Control Panel ................................................................................ 2-2

Touch panel screens ..................................................................................... 2-5

Home screen...............................................................................................2-5

Initial Copy mode screen............................................................................. 2-7

Initial Scan to Folder mode screen.............................................................. 2-8

Initial Scan to E-mail mode screen.............................................................. 2-9

Initial Fax mode screen...............................................................................2-9

Job screen................................................................................................. 2-10

Status screen ............................................................................................2-11

USB/HDD screen ...................................................................................... 2-12

Keys and icons that appear in the screens ............................................... 2-13

User authentication and account track ..................................................... 2-15

With user authentication............................................................................ 2-15

Device authentication..........................................................................2-15

External server authentication ............................................................2-15

Logging in using the authentication device ......................................... 2-16

With account track..................................................................................... 2-16

3 Utility Settings ................................................................................................3-1

[Accessibility] ................................................................................................3-2

[Meter Count] ................................................................................................. 3-7

[Address Registration] ..................................................................................3-8

[User Settings] ............................................................................................. 3-10

[Machine Settings]..................................................................................... 3-13

[Copy Settings]..........................................................................................3-15

[Scan Settings].......................................................................................... 3-16

[Print Settings]...........................................................................................3-17

[Fax Settings] ............................................................................................3-20

[Select Default Start App].......................................................................... 3-20

[Admin Settings] ..........................................................................................3-21

[Machine Settings]..................................................................................... 3-41

[Administrator Registration]....................................................................... 3-43

[Address Registration]............................................................................... 3-43

[Authentication Setting] ............................................................................. 3-44

[Ethernet]...................................................................................................3-45

[External Memory Print]............................................................................. 3-48

[Job Timeout] ............................................................................................ 3-48

[Copy Settings]..........................................................................................3-48

[Print Settings]...........................................................................................3-49

[Fax Settings] ............................................................................................3-63

[Maintenance Menu].................................................................................. 3-63

[Folder Settings]........................................................................................ 3-69

[Security Settings] ..................................................................................... 3-70

Changing the administrator password ................................................3-74

Limitations of the password rules........................................................ 3-74

Contentsx-8

Passwords regulated by the password rules.............................................3-74

Conditions of the password rules..............................................................3-75

Enhanced security settings................................................................. 3-75

Required settings ...................................................................................... 3-75

Changed settings ...................................................................................... 3-76

[Restore Defaults] ..................................................................................... 3-77

[HDD Format]............................................................................................ 3-77

[Paper Empty] ........................................................................................... 3-78

[Restriction Code Settings]........................................................................ 3-78

[Erase Job Log] ......................................................................................... 3-78

4 Media Handling ..............................................................................................4-1

Print Media ..................................................................................................... 4-2

Specifications.............................................................................................. 4-2

Types ..........................................................................................................4-4

Plain Paper (Recycled Paper)............................................................... 4-4

Thick Stock ........................................................................................... 4-5

Envelope...............................................................................................4-6

Label .....................................................................................................4-7

Letterhead.............................................................................................4-8

Postcard................................................................................................4-8

Glossy Media ........................................................................................ 4-9

Single Side Only........................................................................................ 4-10

Special Paper............................................................................................4-11

Printable Area ........................................................................................... 4-12

Envelopes ................................................................................................. 4-13

Page Margins............................................................................................ 4-13

Loading Media .............................................................................................. 4-14

How do I load media? ...............................................................................4-14

Tray 1 (Manual Feed Tray) .......................................................................4-14

Loading Plain Paper, Single Side Only and Special Paper................. 4-14

Other Media ........................................................................................ 4-16

Loading Envelopes ............................................................................. 4-17

Loading Label Sheets/Letterhead/Postcards/Thick Stock and Glossy Me-

dia .......................................................................................................4-19

Tray 2........................................................................................................4-21

Loading Plain Paper, Single Side Only and Special Paper................. 4-21

Loading Label Sheets/Letterhead/Postcards/Thick Stock and Glossy Me-

dia .......................................................................................................4-24

Tray 3/4 (Optional Lower Feeder Unit)...................................................... 4-27

Loading Plain Paper, Single Side Only and Special Paper................. 4-27

About Duplex Printing ................................................................................. 4-30

How do I autoduplex? ...............................................................................4-30

Output Tray .................................................................................................. 4-32

Media Storage ..............................................................................................4-33

Original Media .............................................................................................. 4-34

Contents x-9

Specifications............................................................................................ 4-34

Documents that can be placed on the original glass .......................... 4-34

Documents that can be loaded into the ADF ...................................... 4-34

Loading a Document ................................................................................... 4-36

Placing a document on the original glass.................................................. 4-36

Loading a document into the ADF............................................................. 4-37

5 Using the Printer Driver ................................................................................ 5-1

Selecting Driver Options/Defaults

(for Windows) ................................................................................................. 5-2

Windows Server 2008 R2/7/Vista/Server 2008/XP/Server 2003/2000 . 5-2

Uninstalling the Printer Driver

(for Windows) ................................................................................................. 5-4

Windows Server 2008 R2/7/Vista/Server 2008/XP/Server 2003/2000 . 5-4

Displaying Printer Driver Settings

(for Windows) ................................................................................................. 5-5

Windows 7/Server 2008 R2 ..................................................................5-5

Windows Vista/Server 2008..................................................................5-5

Windows XP/Server 2003 ..................................................................... 5-5

Windows 2000 ......................................................................................5-5

Using the Postscript, PCL and XPS Printer Driver ..................................... 5-6

Common Buttons ........................................................................................ 5-6

[OK]....................................................................................................... 5-6

[Cancel].................................................................................................5-6

[Apply]................................................................................................... 5-6

[Help]..................................................................................................... 5-6

[Favorite Setting]................................................................................... 5-6

[Printer View]......................................................................................... 5-7

[Paper View].......................................................................................... 5-7

[Quality View]........................................................................................5-7

[Printer Information] .............................................................................. 5-7

[Default]................................................................................................. 5-7

[Advanced] Tab (PostScript Printer Driver Only)......................................... 5-7

[My Tab] ...................................................................................................... 5-8

[Basic] Tab .................................................................................................. 5-8

[Layout] Tab ................................................................................................ 5-9

[Cover Mode] Tab ....................................................................................... 5-9

[Stamp/Composition] Tab............................................................................ 5-9

[Quality] Tab.............................................................................................. 5-10

[Other] Tab................................................................................................ 5-11

Limitations on printer driver functions installed with Point and Print ......... 5-11

6 Proof Print, External memory and ID & Print functions ............................. 6-1

Proof Print ......................................................................................................6-2

Printing a job saved on the hard disk.......................................................... 6-2

Deleting a job saved on the hard disk......................................................... 6-2

Contentsx-10

External Memory ............................................................................................ 6-3

Printing from a connected USB memory device .........................................6-3

Selecting the type of files to be displayed ................................................... 6-4

ID & Print ........................................................................................................ 6-4

Printing simultaneously with log-in........................................................ 6-4

Specifying a job to print.........................................................................6-4

Deleting a job........................................................................................6-5

7 Performing Copy mode operations .............................................................. 7-1

Basic copy operation .................................................................................... 7-2

[Original Size] ................................................................................................. 7-4

Documents of mixed page sizes ................................................................. 7-4

[Paper] ............................................................................................................ 7-5

[Zoom] ............................................................................................................. 7-6

[Duplex/Combine] ..........................................................................................7-7

[Density] ......................................................................................................... 7-8

[Original Type] ............................................................................................... 7-9

[Color Mode] ...................................................................................................7-9

[Finishing] .................................................................................................... 7-10

[Proof Copy] ................................................................................................. 7-10

Proof Copy operation ................................................................................ 7-10

[Separate Scan] ............................................................................................ 7-11

Scanning the document in separate batches............................................7-12

[ID Copy] .......................................................................................................7-13

[Paper Margin] .............................................................................................. 7-14

[Image Quality] .............................................................................................7-15

8 Additional copy operations ..........................................................................8-1

Interrupting a copy job ..................................................................................8-2

Copy programs .............................................................................................. 8-3

Storing a copy program............................................................................... 8-3

Deleting a copy program............................................................................. 8-3

Copying using stored settings (copy programs)..........................................8-4

9 Scanning From a Computer Application ..................................................... 9-1

Basic Scanning Operation ............................................................................9-2

Windows TWAIN Driver Settings ..................................................................9-3

Mode settings..............................................................................................9-3

When [Basic Mode] is selected................................................................... 9-3

When [Advanced Mode] is selected............................................................9-4

Windows WIA Driver Settings ...................................................................... 9-7

Macintosh TWAIN Driver Settings ................................................................9-8

Mode settings..............................................................................................9-8

When [Basic Mode] is selected................................................................... 9-8

When [Advanced Mode] is selected............................................................9-9

Using a Web Service ................................................................................... 9-12

Contents x-11

Settings required to use a Web Service.................................................... 9-12

Installing this machine on the computer.................................................... 9-12

Confirmation before installation .......................................................... 9-12

Installation procedure..........................................................................9-12

Specifying the scan command from a computer (Web Service) ............... 9-13

Specifying the scan command from a computer................................. 9-13

10 Scanning with the machine ........................................................................10-1

Initial settings ............................................................................................... 10-2

Useful functions ........................................................................................... 10-2

Performing Scan to E-mail mode operations ............................................ 10-3

Basic Scan to E-mail operation................................................................. 10-3

Specifying document settings ................................................................... 10-4

[Simplex/Duplex] ................................................................................. 10-4

[Original Size]...................................................................................... 10-5

[Original Settings] - [Separate Scan]................................................... 10-5

[Original Settings] - [Original Direction] ............................................... 10-6

[Original Settings] - [Orig. Binding Position]........................................ 10-6

[Color Mode] .......................................................................................10-7

[Original Type]..................................................................................... 10-7

Specifying scan settings............................................................................ 10-8

[Background/Density].......................................................................... 10-8

[Resolution].........................................................................................10-8

[File Settings] - [File Type] ..................................................................10-9

[File Settings] - [Scan Setting].............................................................10-9

[File Settings] - [PDF Encrypt]...........................................................10-10

Specifying communication settings......................................................... 10-12

[Binary Division] ................................................................................10-12

[E-mail Encryption]............................................................................ 10-12

[Send Use Signature]........................................................................ 10-12

[E-mail]..............................................................................................10-13

Specifying destinations ............................................................................10-14

Selecting from registered destinations....................................................10-14

Selecting from the Favorites list........................................................10-14

Selecting with an index search .........................................................10-15

Selecting by searching for a destination type or name .....................10-15

Directly typing in the address.................................................................. 10-16

Selecting from the log .............................................................................10-16

Selecting a program destination..............................................................10-17

Performing Scan to Folder mode operations .......................................... 10-18

Basic Scan to Folder operation............................................................... 10-18

Specifying document settings .................................................................10-20

[Simplex/Duplex] ............................................................................... 10-20

[Original Size].................................................................................... 10-20

[Original Settings] - [Separate Scan]................................................. 10-21

[Original Settings] - [Original Direction] ............................................. 10-21

Contentsx-12

[Original Settings] - [Orig. Binding Position]...................................... 10-22

[Color Mode] .....................................................................................10-22

[Original Type]...................................................................................10-23

Specifying scan settings.......................................................................... 10-23

[Background/Density]........................................................................ 10-23

[Resolution].......................................................................................10-24

[File Settings] - [File Type] ................................................................10-24

[File Settings] - [Scan Setting]........................................................... 10-25

[File Settings] - [PDF Encrypt]...........................................................10-25

Specifying the document name............................................................... 10-26

Specifying communication settings......................................................... 10-27

[URL Notification].............................................................................. 10-27

[URL Notification Destination]........................................................... 10-27

Specifying destinations ............................................................................10-27

Selecting from registered destinations....................................................10-27

Selecting from the Favorites list........................................................10-28

Selecting with an index search .........................................................10-28

Selecting by searching for a destination type or name .....................10-28

Directly typing in the address.................................................................. 10-29

With [FTP]......................................................................................... 10-29

With [PC(SMB)]................................................................................. 10-29

With [WebDAV].................................................................................10-30

With [USB Memory] .......................................................................... 10-30

With [HDD] ........................................................................................ 10-31

With [Web Service Settings] ............................................................. 10-32

Selecting from the log .............................................................................10-32

Selecting a program destination..............................................................10-33

Registering destinations ........................................................................... 10-34

Destination registration ...........................................................................10-34

Address Book.................................................................................... 10-34

Group................................................................................................ 10-34

Program ............................................................................................ 10-34

Registering an address book destination ................................................ 10-35

Registering an address book destination (E-mail transmission) .......10-35

Registering Address Book (SMB transmission)...................................... 10-36

Registering a program destination .......................................................... 10-37

11 Replacing Consumables .............................................................................11-1

Replacing Consumables .............................................................................11-2

About Toner Cartridges............................................................................. 11-2

Replacing a Toner Cartridge ..................................................................... 11-4

Replacing a Imaging Unit.......................................................................... 11-9

Replacing the Waste Toner Bottle .......................................................... 11-17

Replacing the Transfer Roller ................................................................. 11-20

Replacing the Transfer Belt Unit .............................................................11-22

Replacing the Backup Battery................................................................. 11-30

Contents x-13

Replacing the Fuser Unit......................................................................... 11-33

Antistatic Protection .................................................................................. 11-38

12 Maintenance ................................................................................................. 12-1

Maintaining the machine .............................................................................12-2

Cleaning the machine .................................................................................. 12-4

Exterior...................................................................................................... 12-4

Media Rollers ............................................................................................ 12-5

Cleaning the Media Feed Rollers (Manual Feed Tray) ....................... 12-5

Cleaning the Media Feed Rollers for Tray 2/3/4 .................................12-7

Cleaning the Media Transfer Rollers for Tray 3/4............................... 12-8

Cleaning the Media Feed Rollers for the ADF .................................... 12-9

Cleaning the Laser Lens ......................................................................... 12-10

13 Troubleshooting .......................................................................................... 13-1

Introduction .................................................................................................. 13-2

Printing a configuration page ..................................................................... 13-2

Unlocking the Scanner ................................................................................ 13-3

Preventing Media Misfeeds .........................................................................13-4

Understanding the Media Path ................................................................... 13-5

Clearing Media Misfeeds ............................................................................. 13-6

Media misfeed indications......................................................................... 13-6

Clearing a Media Misfeed in Tray 2 .................................................... 13-7

Clearing a Media Misfeed in Tray 3/4 ............................................... 13-11

Clearing a Media Misfeed from the ADF ........................................... 13-13

Clearing a Media Misfeed from the Duplex.......................................13-15

Clearing a Media Misfeed from the Fuser Unit ................................. 13-16

Clearing a Media Misfeed from Tray 1 (Manual Feed Tray) and Transfer

Roller................................................................................................. 13-20

Solving Problems with Media Misfeeds ................................................... 13-23

Solving Other Problems ............................................................................ 13-26

Solving Problems with Printing Quality .................................................. 13-31

Status, error and service messages ........................................................ 13-38

Status messages..................................................................................... 13-38

Error messages.......................................................................................13-39

Warning messages ...........................................................................13-39

Operator messages ..........................................................................13-41

Service messages................................................................................... 13-47

14 Installing Accessories .................................................................................14-1

Introduction .................................................................................................. 14-2

Lower Feeder Unit PF-P08 .......................................................................... 14-3

Kit Contents............................................................................................... 14-3

Installing a Lower Feeder Unit PF-P08 ..................................................... 14-4

Working Table WT-P01 ................................................................................14-6

Kit Contents............................................................................................... 14-6

Contentsx-14

Installing a Working Table WT-P01........................................................... 14-7

15 Authentication device (IC card type) ......................................................... 15-1

Using authentication device (IC card type) ...............................................15-2

Configuring this machine ...........................................................................15-2

Registering a user .......................................................................................15-3

Registering a user using Data Administrator.............................................15-3

Checking the version of the installed Data Administrator.......................... 15-3

Setup......................................................................................................... 15-3

User registration........................................................................................ 15-4

Associating the user with card using authentication device ...................... 15-6

Logging in to this machine .........................................................................15-6

When [Card Authentication] is enabled..................................................... 15-7

When [Card Authentication + Password] is enabled................................. 15-7

A Appendix ........................................................................................................A-1

Technical specifications ...............................................................................A-2

Consumable Life Expectancy Chart............................................................A-6

User-Replaceable .................................................................................A-6

Service-Replaceable.............................................................................A-7

Text input ........................................................................................................A-8

Entering text................................................................................................A-8

Our Concern for Environmental Protection ................................................A-9

What is an ENERGY STAR product? ...................................................A-9

Contents x-15

Contentsx-16

1Introduction

Getting Acquainted with Your Machine

Side View

Front View

1068 mm (42.0")

100 mm (3.9")

150 mm (5.9") 530 mm (20.9")

288 mm

(11.3")

937 mm (36.9")

70 mm (2.8")

508 mm (20.0")

776 mm (30.6")

359 mm

(14.1")

226 mm

(8.9")

550 mm (21.7")

Space Requirements

To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below.

Getting Acquainted with Your Machine1-2

"

Side View with Options

954 mm (37.6")

70 mm (2.8")

508 mm (20.0")

1009 mm (39.7")

359 mm

(14.1")

226 mm

(8.9")

550 mm (21.7")

376 mm (14.8")

233 mm

(9.2")

The option appears shaded in the above illustrations.

Getting Acquainted with Your Machine 1-3

Part Names

2-e

2-c

2-d

2-a

2-b

The following drawings illustrate the parts of your machine referred to throughout this guide, so please take some time to become familiar with them.

Front View

1—Control panel

2—Automatic Document

Feeder (ADF)

2-a: ADF feed cover

2-b: Document guide

2-c: Document feed tray

2-d: Document output tray

2-e: Document stopper

"

Lower the document stopper when scanning Legal-size paper with the ADF.

3—USB HOST port

"

A USB hub can be connected to the USB HOST port. In addition, a USB memory device and an authentication device (IC card type) can be connected to the USB hub at the same time.

4—Tray 1 (Manual feed tray)

5—Tray 2

6—Output tray

7—Scanner lock lever

8—Original glass

9—Original cover pad

10—Scanner unit

Getting Acquainted with Your Machine1-4

11—Fuser unit

131415

12—Right door

13—Transfer roller

14—Transfer belt unit

15—Imaging unit(s)

16—Front cover

17—Waste toner bottle

18—Toner cartridge(s)

Getting Acquainted with Your Machine 1-5

Rear View

1—Power switch

2—Rear cover

3—Power connection

4—LINE (telephone line) jack

5—TEL (telephone) jack

6—10Base-T/100Base-TX/

1000Base-T Ethernet Interface port

7—USB port

Front View with Options

1—Lower feeder unit PF-P08

(Tray 3)

2—Lower feeder unit PF-P08

(Tray 4)

3—Working Table WT-P01

Getting Acquainted with Your Machine1-6

Adjusting the angle of the control panel

The control panel can be adjusted to any of three angles. Adjust the control panel to the angle that allows for easy operation.

1 Grab the sides of the control

panel, and then tilt it up.

"

Before moving the control panel to a lower angle, tilt it up first, and then slowly tilt it down.

"

When tilting the control panel, do not press on the touch panel.

Getting Acquainted with Your Machine 1-7

Drivers CD/DVD

Printer Drivers (PostScript Drivers)

Operating System Use/Benefit

Windows 7/Vista/Server 2008/XP/ Server 2003/2000

Windows Server 2008 R2/7/Vista/ Server 2008/XP/Server 2003 for 64bit

"

A specific PPD file has been prepared for applications (such as Page Maker and Corel Draw) that require that a PPD file be specified when printing. When specifying a PPD file while printing on Windows Server 2008 R2, Windows 7, Vista, Server 2008, XP, Server 2003 and 2000, use the specific PPD file provided on the Drivers CD/DVD.

Printer Drivers (PCL Drivers)

Operating System Use/Benefit

Windows 7/Vista/Server 2008/XP/ Server 2003/2000

Windows Server 2008 R2/7/ Vista/ Server 2008/XP/Server 2003 for 64bit

These drivers give you access to all of the printer features, including finishing and advanced layout. For details, refer to “Displaying Printer Driver Settings (for Windows)” on page 5-5.

Printer Drivers (XPS Drivers)

Operating System Use/Benefit

Windows 7/Vista/Server 2008 These drivers give you access to all of

Windows Server 2008 R2/7/ Vista/ Server 2008 for 64bit

the printer features, including finishing and advanced layout.

For details on the installation method and functions, refer to the [Reference Guide] on the Documentation CD/ DVD.

Getting Acquainted with Your Machine1-8

Printer Drivers (PPD Files)

Operating System Use/Benefit

Mac OS X (10.2.8/10.3/10.4/10.5/

10.6)

Red Hat Enterprise Linux 5 Desktop

SUSE Linux Enterprise Desktop 10

These files are required in order to use the printer driver for each operating system.

For details of the Macintosh and Linux printer driver, refer to the [Reference Guide] on the Documentation CD/DVD.

Scanner Drivers

Operating System Use/Benefit

TWAIN Driver for Windows 7/Vista/ Server 2008/XP/Server 2003/2000

TWAIN Driver for Mac OS X (10.3.9/

10.4/10.5/10.6)

WIA Driver for Windows 7/Vista/ Server 2008/XP

WIA Driver for Windows 7/Vista/ Server 2008/XP for 64bit

These drivers enable you to set scanning functions, such as the color setting and size adjustments.

For details, refer to “Windows WIA Driver Settings” on page 9-7.

This driver enables you to set scanning functions, such as the color setting and size adjustments.

For details, refer to “Windows WIA Driver Settings” on page 9-7.

PC Fax Drivers

Operating System Use/Benefit

Windows 7/Vista/Server 2008/XP/ Server 2003/2000

Windows Server 2008 R2/7/Vista/ Server 2008/XP/Server 2003 for 64 bit

"

For details on the installation of the drivers, refer to the [Installation

These drivers enable you to specify fax settings, such as the paper settings for sending faxes and the settings for editing the address book. For details, refer to the [Facsimile User’s Guide] on the Documentation CD/ DVD.

Guide] on the Documentation CD/DVD.

Getting Acquainted with Your Machine 1-9

"

For details of the Macintosh and Linux drivers, refer to the Reference Guide on the Documentation CD/DVD.

"

Windows TWAIN driver does not correspond to 64-bit applications though it corresponds to 32-bit applications on 64-bit OS.

Applications CD/DVD

Applications

Applications Use/Benefit

Download Manager

(Windows Server 2008 R2/7/Vista/ Server 2008/XP/Server 2003/2000, Mac OS 10.2.8/10.3/10.4/10.5/10.6)

Net Care Device Manager Printer management functions such

Data Administrator Data Administrator is an administra-

This utility enables fonts and overlay data to be downloaded to the hard disk.

For details, refer to the online help for all functions of Download Manager.

as status monitoring and network settings can be accessed.

For details, refer to the Net Care Device Manager User’s Guide on the Applications CD/DVD.

tion tool with which authentication data and addresses registered with the control panel of supported devices (multifunctional OA equipment) can be changed from other computers on the network.

For details, refer to the Data Administrator User Manual on the Applications CD/DVD.

Print Status Notifier This application notifies the user as to

whether a print job has completed successfully or has encountered an error.

For details, refer to the Print Status Notifier User’s Guide on the Applications CD/DVD.

Getting Acquainted with Your Machine1-10

Direct Print This application provides functions for

sending PDF and TIFF files directly to a printer to be printed.

For details, refer to the Direct Print User’s Guide on the Applications CD/ DVD.

Enterprise Suite Plug-In This plug-in provides the additional

functions of Enterprise Suite, which enables centralized management of devices and permission management.

Getting Acquainted with Your Machine 1-11

Documentation CD/DVD

Documentation

Documentation Use/Benefit

Installation Guide This manual provides installation

details that must be performed in order to use this machine, such as setting up the machine and installing the drivers.

Printer/Copier/Scanner User’s Guide (this manual)

Facsimile User’s Guide This manual provides details on gen-

Reference Guide This manual provides details on

Quick Guide This manual provides an introduction

This manual provides details on general daily operations, such as using the drivers and control panel and replacing consumables.

eral fax operations, such as sending and receiving faxes and using the control panel.

installing the Macintosh and Linux drivers and on specifying settings for the network.

to, and illustrations for, basic machine operations and frequently used functions.

Getting Acquainted with Your Machine1-12

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