Oki DP-5000 User Manual

DP-5000 Metallic and Colour Desktop Printer
User’s Guide

Preface

EEC compatibility

Every effort has been made to ensure that the informa­tion in this document is complete, accurate, and up-to­date. Oki assumes no responsibility for the results of er­rors beyond its control. Oki also cannot guarantee that changes in software and eq uipment made by other man­ufacturers and referred to in this gui de will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki.
Copyright 1999 by Oki. All rights reserved. Oki is a registered trademark of Oki Electric Industry
Company Ltd. Energy Star is a trademark of the United States Envi-
ronmental Protection Agency. Microsoft, MS-DOS and Windows are registered trade-
marks of Mi crosoft Corporation. Apple, Macintosh, Mac, MacOS and True Type are reg-
istered trademarks of Apple Computer Corporation.
This product complies with the re­quirements of the Council Directives 89/336/E EC and 73 /23/EEC a mend­ed by 93/68/EEC on the approxima­tion of the laws relating to electromagnetic compatibility and low voltage.

Energy Star

As an Energy Star Partner, Oki has determined that this product meets the Energy Star guidelines for energy efficiency.
ii User’s Guide

Safety instructions

English
This printer has been carefully designed to give years of safe, reliable performance. As with all electrical equip­ment, however, there are a few basic precautions t hat should be taken to avoid personal injury or damaging the printer:
Read this setup guide carefully and save it for future reference.
Read and follow all warning and instruction labels on the printer itself.
Disconnect the printer before cleaning. Use only a damp cloth. Do not use liquid or aerosol clean­ers to clean the printer.
Place the printer on a firm, solid surface. If the printer is placed on something unsteady, it may fall and become damaged or injure someone. If the printer is placed on a soft surface, such as a rug, sofa, or bed, the vents may become blocked causing the printer to overheat.
Do not put the printer on or near a heat source, such as a radiator or heat register. Keep it out of direct sunlight. Allow enough room around the printer for adequate ventilation and easy access.
Do not use the printer near water, or spill liquid of any kind into it.
Make sure that the power source matches the rat­ing listed on the back of the printer. If you are not sure, check with your dealer or with your local power company.
This printer has an earthed plug as a safety fea­ture and will only connect to an earthed outlet. If this plug cannot be connected to a power outlet, then it is possible that the power outlet is of the older, non-earthed type. Contact an electrician to have the power outlet replaced. Do not use an adapter to defeat the earthing.
To avoid damaging the power cable, do not put anything on it or place it where it will be walked on. If the cable becomes damaged or frayed, replace it immediately.
If an extension cable or power strip is being used with the printer, make sure that the total of the amperage rating required by all the equipment is less than the rating of the extension cable or power strip. The total ratings of all equipment
Preface iii
plugged into the outlet should not exceed 13 amperes.
The power outlet into which the printer is con­nected must remain accessible at all times.
Opening any cover may expose hot surfaces. These are clearly labelled. Do NOT touch them.
Do not insert anything into the ventilation s lots on the printer; you could get a shock or cause a fire.
If anything happens that indicates that the printer is not working properly or has been damaged, disconnect the printer from the power source and contact your dealer. These are some of the things to look for:
The power cable or plug is frayed or damaged.
Liquid has been spilled in to the printer, or it has been exposed to water.
The printer has been dropped, or the cabinet is damaged.
Aside from the routine maintenance described in the user’s guide, do not try to service the printer
The printer does not function normally when fol­lowing the operating instructions.
yourself. Opening a cover may expose you to shocks or other hazards.
Do not make any adjustments other than those outlined in the user’s guide as damage may be caused to the printer.
iv User’s Guide

Table of contents

English
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
EEC compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Energy Star. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1 - In troduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Preparing your printer. . . . . . . . . . . . . . . . . . . . . . . . . . .3
Removing package contents. . . . . . . . . . . . . . . . . . .3
Opening front cover . . . . . . . . . . . . . . . . . . . . . .3
Closing front cover . . . . . . . . . . . . . . . . . . . . . . .4
Locating printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Installing output paper tray. . . . . . . . . . . . . . . . . . . .5
Printer functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front view of printer. . . . . . . . . . . . . . . . . . . . . . . . .6
Rear view of printer . . . . . . . . . . . . . . . . . . . . . . . . .7
Rear view of printer with Macintosh interface
module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Inside the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Paper feed switch . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicator lights summary . . . . . . . . . . . . . . . . . . . .10
Chapter 2 - Initial Setup
Connecting cables for Windows . . . . . . . . . . . . . . . . . 11
Connecting the printer to your computer. . . . . . . . 11
Connecting the printer to a power supply . . . . . . . 11
Ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Identifying ink cartridge and paper types . . . . . . . 13
Installing ink cartridges . . . . . . . . . . . . . . . . . . . . . 14
Replacing or changing ink cartridges . . . . . . . . . . 16
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Paper types and available feeding modes . . . . . . . 17
Notes and precautions about paper. . . . . . . . . . 17
Loading paper in automatic feed mode . . . . . . . . . 18
Loading high grade/plain/laser paper and
transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading paper in manual feed mode . . . . . . . . . . . 20
Chapter 3 - Installation and Operation, Windows
Installing the printer driver . . . . . . . . . . . . . . . . . . . . . 23
Purpose of the printer driver . . . . . . . . . . . . . . . . . 23
Turning on the power. . . . . . . . . . . . . . . . . . . . . . . 23
System requirements . . . . . . . . . . . . . . . . . . . . . . . 23
Installing printer software from CD. . . . . . . . . . . . 24
Installing printer software using Plug & Play . . . . 24
Preface v
Port monitor setup . . . . . . . . . . . . . . . . . . . . . . . . . 24
Select the I/O port speed . . . . . . . . . . . . . . . . . 25
Port speed error . . . . . . . . . . . . . . . . . . . . . . . . 25
Configure LPT port . . . . . . . . . . . . . . . . . . . . . 25
Printing operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing in monochrome . . . . . . . . . . . . . . . . . . . . 26
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Placing an ink cartridge in your printer . . . . . . 26
Setting up the printer driver for monochrome
printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Printing in colour. . . . . . . . . . . . . . . . . . . . . . . . . . 28
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Placing ink cartridges in your printer. . . . . . . . 28
Setting up the printer driver for colour printing29
Printing on reverse side . . . . . . . . . . . . . . . . . . . . . 29
Setting up the printer driver for printing on reverse
side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Turning off the power . . . . . . . . . . . . . . . . . . . . . . 30
Chapter 4 - Installation and Operation, Macintosh
Installing the printer driver . . . . . . . . . . . . . . . . . . . . . 31
Purpose of the printer driver . . . . . . . . . . . . . . . . . 31
Preparing for installation . . . . . . . . . . . . . . . . . . . . 31
Turn on the power . . . . . . . . . . . . . . . . . . . . . . . . . 31
System requirements . . . . . . . . . . . . . . . . . . . . . . . 31
Contents of the installation disk. . . . . . . . . . . . . . . 32
Installing the printer driver software . . . . . . . . . . . 32
Using balloon help. . . . . . . . . . . . . . . . . . . . . . . . . 32
Selecting the correct driver. . . . . . . . . . . . . . . . . . .33
Testing the printer. . . . . . . . . . . . . . . . . . . . . . . . . .33
Page setup dialogue box . . . . . . . . . . . . . . . . . .34
Print dialogue box . . . . . . . . . . . . . . . . . . . . . . .34
Print preview. . . . . . . . . . . . . . . . . . . . . . . . . . .34
Printing operations . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Printing in monochrome . . . . . . . . . . . . . . . . . . . . .35
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . .35
Placing an ink cartridge in your printer. . . . . . .35
Setting up the printer driver for monocrome
printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Printing in colour . . . . . . . . . . . . . . . . . . . . . . . . . .36
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . .36
Placing ink cartridges in your printer . . . . . . . .37
Setting up the printer driver for colour printing37
Setting up colour matching option . . . . . . . . . .38
Printing on reverse side. . . . . . . . . . . . . . . . . . . . . .39
Setting up the printer driver for printing on reverse
side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Chapter 5 - Specialised Printing Operations
VPhoto colour printing. . . . . . . . . . . . . . . . . . . . . . . . .41
Colour printing on VPhoto print film. . . . . . . . . . .41
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . .41
Prepare the image to be printed. . . . . . . . . . . . .41
Install ink cartridges . . . . . . . . . . . . . . . . . . . . .41
Load VPhoto print film in your printer. . . . . . .41
Set up the printer driver for printing. . . . . . . . .42
vi User’s Guide
Colour printing on plain paper . . . . . . . . . . . . . . . .42
Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Prepare the image to be printed. . . . . . . . . . . . .43
Install ink cartridges . . . . . . . . . . . . . . . . . . . . .43
Load the paper in your printer. . . . . . . . . . . . . .43
Set up the printer driver for printing. . . . . . . . .43
Printing in foil colour . . . . . . . . . . . . . . . . . . . . . . . . . .45
Single foil colour printing. . . . . . . . . . . . . . . . . . . .45
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . .46
Prepare the image to be printed. . . . . . . . . . . . .46
Install ink cartridges . . . . . . . . . . . . . . . . . . . . .46
Load the paper in your printer. . . . . . . . . . . . . .46
Set up the printer driver for printing. . . . . . . . .46
Multi foil colour printings. . . . . . . . . . . . . . . . . . . .47
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . .47
Prepare the image to be printed. . . . . . . . . . . . .47
Install ink cartridges . . . . . . . . . . . . . . . . . . . . .48
Load the paper in your printer. . . . . . . . . . . . . .48
Set up the printer driver for printing. . . . . . . . .48
Simultaneous full colour and foil colour printing. .4 9
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . .49
Prepare the image to be printed. . . . . . . . . . . . .50
Install ink cartridges . . . . . . . . . . . . . . . . . . . . .51
Load the paper in your printer. . . . . . . . . . . . . .51
Set up the printer driver for printing. . . . . . . . .51
Printing on overhead transparencies. . . . . . . . . . . . . . .53
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Prepare the image to be printed . . . . . . . . . . . . . . .53
English
Install ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . 53
Load the overhead transparencies . . . . . . . . . . . . . 53
Setting up transparency separators. . . . . . . . . . . . . 54
Set up the printer driver for printing . . . . . . . . . . . 54
Undercoating with VPhoto primer ink cartridge. . . . . 56
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Prepare the image to be undercoated. . . . . . . . . . . 56
Install ink cartridge . . . . . . . . . . . . . . . . . . . . . . . . 56
Load the paper in your printer. . . . . . . . . . . . . . . . 56
Set up the printer driver for printing . . . . . . . . . . . 56
Printing on undercoat . . . . . . . . . . . . . . . . . . . . . . . 57
Chapter 6 - Maintenance
Cleaning the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Cleaning the main unit. . . . . . . . . . . . . . . . . . . . . . 59
Cleaning the print head . . . . . . . . . . . . . . . . . . . . . 60
Cleaning the platen . . . . . . . . . . . . . . . . . . . . . . . . 60
Cleaning the feed roller . . . . . . . . . . . . . . . . . . . . . 61
Changing dye sub cleaning pads . . . . . . . . . . . . . . 62
Chapter 7 - Troubleshooting
Troubleshooting - general . . . . . . . . . . . . . . . . . . . . . . 65
Power failure while printing . . . . . . . . . . . . . . . . . 65
Printer errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Ready/insert button functions . . . . . . . . . . . . . . . . 66
Paper feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Paper eject . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cancelling an alarm . . . . . . . . . . . . . . . . . . . . . 66
Preface vii
Forced printing and clearing data. . . . . . . . . . . 66
Clearing paper jams. . . . . . . . . . . . . . . . . . . . . . . . 66
Troubleshooting - Windows . . . . . . . . . . . . . . . . . . . . 68
Troubleshooting - Macintosh . . . . . . . . . . . . . . . . . . . 80
Chapter 8 - Specifications & Settings
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Using cardboard or thick paper . . . . . . . . . . . . 95
Available supplies . . . . . . . . . . . . . . . . . . . . . . . . . 96
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Appendix A - Optional Devices
USB interface kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
System requirements . . . . . . . . . . . . . . . . . . . . . . . 97
Installation for iMac. . . . . . . . . . . . . . . . . . . . . . . . 97
Using the OKI USB printer . . . . . . . . . . . . . . . 99
Installing for Windows 98. . . . . . . . . . . . . . . . . . 100
Deleting the OKI printer driver . . . . . . . . . . . 100
Installing the USB printer driver . . . . . . . . . . 100
Troubleshooting for USB interface kit . . . . . . . . 101
iMac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Dye sublimation upgrade kit . . . . . . . . . . . . . . . . . . . 104
Installing the upgrade. . . . . . . . . . . . . . . . . . . . . . 104
Installing the printer software. . . . . . . . . . . . . . . .105
Installing the port monitor for Wi ndows 95/98 . .105
Installing the printer driver for Macintosh . . . . . .106
Connecting SCSI interface for Macintosh . . . . . . . . .107
Connecting the Macintosh SCSI interface module107
Removing the SCSI interface module. . . . . . . . . .108
Connecting the printer to your computer . . . . . . .108
Checking the SCSI device number. . . . . . . . . . . .109
Power supply connection . . . . . . . . . . . . . . . . . . .109
Index
viii User’s Guide

Chapter 1 - Introduction

Introduction

Thank you for your purcha se of th e OKI DP- 5000 P ho­to Quality Colour Printer. This printer represents the most recent advances in printing quality and technolo­gy. Whether you need a printer for your Windows PC, your Macintosh or the new iMac computer, this printer is the solution you h ave been look ing for . In addit ion to the standard features listed in this Chapter we can offer a number of optional devices which expand machine functions and further sup port your communication needs. The available options include:
• Macintosh SCSI Interface Module
• USB Interface Kit for iMac and PC with Windows 98
• Dye Sublimation Upgrade Kit ( for photographic printing)
English
Chapter 1 - Introduction 1

Features

The following is a summari sed list of the man y standard features offered by your new printer:
Variable-dot 2400 dots-per-inch printing resolu­tion.
Seven-colour ink capacity, the most challenging printing tasks are easily accomplished.
Fully compatible with all of the standard inks and foil colours.
Fade-proof, smear-proof, and waterproof print­ing.
Ability to print on any paper using our VP hoto Primer cartridge.
Our Econo Black cartridge can be used again and again, for the lowest-cost black and white print­ing.
Reversable finish cartridge enabling the cartridge to have a more extended life.
Option to add dye sublimation printing. With a simple upgrade kit, yo u can have true co nt inu ous ­tone photographic-quality printing at your finger­tips.
2 User’s Guide

Preparing your printer

1
2
English

Removing package contents

2. Remove the three pieces of tape (1) from the out­side of the printer before using.
1. Lift the prin ter out of it s container bo x. Remove the packing materials from inside and outside the printer.
Opening front cover
1. Open the front cover to remove the inside pack-
Caution
ing material.
The printer is shipped with tape, spacers, and other packing materials to prevent delicate parts from being damaged while in transit. Remove these packing materials before using the printer. Damage to the printer or malfunction may occur if the p rinter is used while these packing materials are still present.
1
2. To open the front cover (1), push the front cover release button (2) to release the internal lock. Gently lower the front cover with your hand.
3. Remove the two pieces of carriage packing mate­rial (1) from inside the printer.
4. Press down on the release lever (2).
Chapter 1 - Introduction 3
5. Remove the tape (3) from the metal frame, and move the smaller packing piece (1) to the left.
6. Remove the other tape (3) from the carriage
4
Caution:
Operating the printer without first removing the packing materials may damage the printer.
Caution:
Do not remo ve the whit e pad (1) or the cleani ng pa d (2) at the left end of the platen (3). They are there to clean the print head. Removing them can cause the printer to malfunction. The cleaning pad can be replaced when it gets dirty. Do not touch the cover open s ens or (4 ), which is located on the left side of the printer.
1
3
2
Closing front cover
Close the front cover after removing the carriage pack­ing material.
Caution:
When closing the front cover, never slam it shut. The ink cartridges can become dislodged and damage to the printer may result.

Locating printer

After removing the packing material and reading the safety precautions (see page iii), choose a location which offers a stable, firm surface for your printer. Try to avoid places which are subject to extremes of heat, cold, sunlight and damp. Also, choose a location from
4 User’s Guide
which you can run the power cables safely to su itable nearby connection points.

Installing output paper tray

Place the printer on the output paper tray (1) as shown below. During printing, extend the paper tray. The out­put paper tray will hold up to 100 sheets of paper.
1
English
Chapter 1 - Introduction 5

Printer functions

The following paragraphs explain the name and func­tion of each part of the printer.

Front view of printer

1. Sheet feeder - P aper can fed into the printer either automatically or manually. Place a stack of not more than 100 sheets (plain laser pap er) for auto­matic feed. In manual feed, insert a single sheet at
a time.
1
4
2. Front cover release button - Pressing this button opens the front cover. The front cover will need to be opened when there is a paper jam or when
changing ink cartridges. Open the front cover gently, using both hands.
3. Front cover - The front cover protects the internal mechanisms of the printer. The cover is always closed during printing.
4. Paper output slot - Paper exits the printer through this slot.
Caution:
Never reach inside the printer while it is operating. Injury may result. Do not open the front cover while the printer is running.
2
7
3
5
6
6 User’s Guide
5. Paper stopper - This stopper prevents the paper from rising when th e small size media is set verti­cally for printing.
6. Paper support - The paper support holds the loaded paper upright. To extend the paper sup­port, pull up on the top edge.
7. Paper feed guide - This guid e feeds the p aper in to the printer. Set the adjustable guide on the left to match the paper size being used.

Rear view of printer

1. Parallel interface connector - The printer cable is connected to the parallel interface connector.
1
2
2. Accessory connector - This connector is used to connect an optional dye sublimation key or Mac­intosh interface module to the printer. Make sure you remove the rectangular plastic connector cover before connecting either of these options.
3. Paper feed switch - This switch sets the paper feeding method to automatic feed mode or man­ual feed mode.
4. Power socket - The power cable connects to the power socket.

Rear view of printer with Macintosh interface module

1. DIP switches - The DIP switch es are used to set the SCSI device number for the printer.
3
1
English
3
4
Chapter 1 - Introduction 7
2
4
2. SCSI connector - The SCSI connectors are used for connecting to the Macintosh computer and/or other SCSI devices.
3. Paper feed switch - This switch sets the paper feeding method to automatic feed mode or man­ual feed mode.
4. Power socket - The power cable connects to the power socket.

Inside the printer

1. Marking sticker - The marking sticker confirms that the carriage is i n the standard position. Try not to smear the face of the sticker. If it gets dirty, gently clean it with a dry cotton swab. As you do
so, be careful not to peel it off.
2
1
needed for a particular printing jo b. A maximum of seven ink cartridges is allowed.
3. Carriage - The carriage automatically picks up the specific ink cartridge needed for print ing and moves it to the printi ng locatio n. The carria ge also contains the print head.
3
4
5
4. Release lever - This lever, located to the right of the carriage and platen, is used to clear paper jams. Press the release lever down to remove the jammed paper. When you close the front c over, the lever will automatically go back to its original position.
2. Ink cartridge holder plate - There are four holder plates which hold the two ink cartridges each
8 User’s Guide
5. Print head - The print head prints the characters. Take care not touch the underside of the head.
Caution:
Mishandling the print head or carriage can cause damage to the printer. Also, never load an ink cartridge directly into the carriage. Malfunction or damage to the printer may result.

Paper feed switch

Caution:
Do not move the paper feed switch while paper is being fed, otherwise the paper may feed in incorrectly. Move the paper feed switch until it clicks into position “M” or “A”. Paper will not feed properly unless the switch is correctly set to either “M” or “A”.
For continuous printing using automatic feeding, set the paper feed switch to position “A”. To manually feed pa ­per, set the paper feed switch to position “M”.
Paper feed switch set to position “A”Paper feed switch set to position “M”

Control panel

The top area of the printer has tw o buttons and three LED indicator lights. This area of the printer is cal led the control panel.
1. Power button - Use the printer on and off.
2. Ready / Insert button - Use the ton to load and eject paper. When the paper feed switch is set in position “M”, this button is used to feed or eject paper. The button is not func­tional when the paper feed switch is in position “A”. Pressing the
ready / insert
seconds or more causes the printer to print a sam­ple page.
button to turn the
power
ready / insert
button for three
English
but-
3. Error light - This light blinks when a printer error has occurred.
Chapter 1 - Introduction 9
4. Ready light - This light illuminates when the printer is ready to print. The light blinks slowly while printing and goes out when printing has paused or stopped.
5. Power light - Indicates whether the printer is on or off. The light illuminates when the printer is on. When the light is off, the internal functions of the printer still retain power. To completely shut off power to the printer, unplug the power cable from the socket.
For a full description of the indicat or lights refer to ‘In­dicator Lights Summary’

Indicator lights summary

Light Light status Printer status
On Ready for operation
power
ready
error
Fast blinking Printing sample page Off Printer not ready On Select mode (ready to pr int) Fast blinking Deselect mode (not ready) Slow blinking Receiving or processing data Fast blinking Printer error detected Off Normal
Error Status
Hardware error
Nonvolatile error
Out of paper Paper jam Paper jam detected. Ribbon end
Cartridge change error
Mechanism error
Front cover open
Necessary ribbon not installed.
Light Status
power ready error
Blink Blink Blink
On Off Blink
Description
An electrical circuit error has occurred.
Contents of printer me mory have been lost.
Printer is out of paper or de­selected during paper feed
Ink cartridge ribbon needs replacement.
Error detected during ink car­tridge change, or eight car­tridges installed plus one on carriage.
Printer mechanical error.
Front cover left open. Necessary ink cart idge not
installed or used up. Forced printing still possible.
10 User’s Guide

Chapter 2 - Initial Setup

1
3
2

Connecting cables for Windows

When your printer has been positioned in a suitable lo­cation, you can connect it to your Windows PC with a printer cable and to a suitable AC power source with the power cable.

Connecting the printer to your computer

Caution
Power to the printer and computer must be turned off and the power cables unplugged before connecting or disconnecting the printer cable. Otherwise damage or malfunction may result.
English
interface module, see ‘Connecting SCSI interface for Macintosh’ i n Appendix A.
Connect the printer to the computer with a bi-direction­al printer cable. Secure the printer cable (1) to the con­nectors on the printer (2) and on the computer (3).
Note
When using y our printer with a Macint osh computer, connect the printer to the Macintosh using a SCSI
Chapter 2 - Initial Setup 11

Connecting the printer to a power supply

1. Plug the power cable into the power socket on th e printer. Make sure that the power cable is securely seated in the socket.
2. Plug the free end of the power cable into a suita­ble AC power source (such as a wall socket).
Caution:
Power to the printer is completely cut off only when the cable is unplugged. Place the printer where you can easily unplug it from the wall socket. Also, pull the plug and not the cable when unplugging the printer.
12 User’s Guide

Ink cartridges

English
The following describes how to ident ify the different types of ink cartridge and how to install and r emove the cartridges from the printer.

Identifying ink cartridge and paper types

The ink cartridge type is indicated on t he surface of each cartridge.
Printing type
Black text Econo Black 41067605
Standard colour printing 600 dpi
Ink cartridge
type
Black 41067604 Plain paper Yellow 41067603 Magenta 41067602
Cyan 41067601
Part number
Matching paper
type
Plain paper Laser paper High grade paper Overhead
projector transparency film
Laser paper High grade paper
Printing type
VPhoto printing (fine) on plain paper 2400 dpi
VPhoto printing on VPhoto film 2400 dpi
Spot colour printing
Dye sublimation
Ink cartridge
type
Black 41067604 Yellow 41067603 Magenta 41067602 VPhoto primer
1
* Cyan 41067601 Finish II 4106 7607 Black 41067604 Yellow 41067603 Magenta 41067602 Cyan 41067601 Finish II 4106 7607 Gold foil 41067608 Plain paper Silver foil 41067609
White 41067610
Photo cyan 41067612 Photo magenta 41067613 Photo yellow 41067614 Photo overcoat 41067611
Part number
41067606
Matching paper
type
Plain paper Laser paper High grade paper
VPhoto print film
Laser paper High grade paper Overhead
projector transparenc y film
Dye Sub paper (A4)
Chapter 2 - Initial Setup 13
*1 Use VPhoto primer for any plain papers.
Caution 1
The manufacturer only recommends printing with the cartridge-paper combinations listed in Table 1.
Caution 2
Printing with an inappropriate ink cartridge-paper combination can damage the cartridge ribbon.
Caution 3
Printing outside the printable paper area can damage the cartridge ribbon. Always print within the pr intable area. See ‘Printable Area’ in Specifications and Settings.

Installing ink cartridges

Install ink cartridges by following the steps below.
1
1. The cartridge has a stopper (1) to prevent slack in the ribbon (see below). Remove this stopper from the ink cartridge.
2. Insert a pencil from the side marked “B” and turn the pencil slowly to take up any slack in the rib­bon (1).
D
N
I
W
3. Open the fr ont cover by pushing the fron t cover release button to release the intern al lock. Gen tly lower the front cover with your hand.
4. Hold the ink cartrid ge w ith you r t hum b and in dex finger so that the side wi th the letter “B” and t he manufacturer’s logo faces upward.
5. Insert the left end of the ink cartridge in to the ink cartridge holder, while pushing the left side latch of the holder slightly to the left along with the cartridge.
14 User’s Guide
Note
The printer carriage located inside the printer can select and pick up the necessary ink cartridge from any holder. You can place up to 7 cartridges of the same colour in the holders to reduce the need to change ink cartridges.
Caution
The ink cartridges may be put in any holder but DO NOT put ink cartridges directly into the carriage. Doing so may result in damage to the printer.
6. Push down the right side of the ink cartridge. Make sure that the ink cartridge is securely locked into the holder, and that there is no slack in the ribbon.
English
7. Place the second ink cartridge on top of the ink cartridge already installed. Gently push do wn the centre of the ink cartridges.
Caution 1:
Place the side marked “B” face up. If the ink cartridge is installed upside down, the printer will not know it has been installed. Only the Econo Black and Finish Cartridges are reversible.
Chapter 2 - Initial Setup 15
Caution 2:
You must leave at least one cartridge holder empty for the printer to operate properly. Do not install more than 7 ink cartridges.

Replacing or changing ink cartridges

When you want to change ink cartridg es or replace a cartridge whose ribbon has been used up, remove the cartridges by the following steps.
Note 1:
When an ink cartridge has been used up, black and sil­ver stripes will be visible on the ribbon.
Note 2:
To re verse a Finish II or Econo Black ink cartridge, flip the cartridge over and manually advance the ribbon until the black and silver stripes (1) disappear.
1
2. Removing an ink cartridge is similar to installing it. Hold the centre of the cartridge with your thumb and index finger. Push the left latch on the ink cartridge holder slightly to the left with the cartridge.
3. Lift up the right side of the cartridge, and then remove the entire ink cartridge. Insert a new ink cartridge by following the steps described earlier.
1. Open the front cover by pushing the front cover release button.
16 User’s Guide

Loading paper

English
The following paragraphs explain how to load paper into the printer.

Paper types and available feeding modes

The table below shows information on switching be­tween automatic and manual feeds, and on setting the paper feed switch (“A” or “M”).
Media type
Plain paper (for plain paper copiers)
Laser paper / High Grade Paper A M VPhoto Pr int Film (A4) Overhead Projector
Transparency Film Other media (thick paper, etc.) x M
Dye Sub Paper (A4)
Automatic feed
mode
AM
1
A* AM
2
A*
*1 For VPhoto Print Film, use single sheet and manual feed.
*2 To continuously print Dye Sub Paper, always use the guide sheet (included in the supplies).
Manual feed
mode
M
M
Caution:
Do not print on the following; thermal paper, paper exclusively for use in ink jet printers, glossy paper (paper whose surface has been specially treated), and envelopes. Doing so may damage the printer.
Note 1:
Loading too many sheets into the sheet feeder may cause paper jams or misfeeding.
Note 2:
Be aware that when using automatic feed mode, the last sheet will occasionally feed incorrectly depending on the paper type.
Notes and precautions about paper
The printer’s sheet feeder can feed paper to the printer automatically, which is the most convenient method of printing. The sheet feede r holds up to 100 sheets o f plain paper (or 30 transparencies) at once.
Chapter 2 - Initial Setup 17
Thick paper and other kinds of special printing media should be used in manual feed mode. The approximate thicknesses of paper that can be used in manual feed mode or automatic feed mode are as follows:
Feed Mode Min. Max.
Automatic 0.07mm (0.003") 0.10mm (0.004") Manual 0.07mm (0.003") 0.23mm (0.01")
Caution:
Never use paper in the sheet feeder with thickness outside the range 0.07 mm - 0.10 mm (0.003" - 0.004") in automatic feed mode. In manual feed mode, never use paper whose thickness is outside the range 0.07 mm - 0.23 mm (0.003" - 0.01"). Doing so may cause paper jams or damage to the printer.
When printing on Dye Sublimation Paper, use only Dye Sublimation ink cartridges. Be sure to confine your printing to the glossy printable area only. If you print outside this area, you may dam­age the ink cartridge.
When printing on a thick sheet, or an irregular postcard-size sheet allow a 1/2 inch (12 mm) margin on the left and right side to prevent print­ing over the paper edge, this could result in tear­ing the ink cartridge ribbon.
When printing on used sheets (already printed on the same side), use manual feed only. Automatic feed may not feed used sheets properly. When using manual feed, avoid repeatedly inserting and removing the same sheet.
Paper jams can be caused by feeding in paper that is ex­tremely smooth or shiny, too roug h, or paper that easil y picks up static electricity. Paper jams and other paper feed problems can tear the ribbons in ink cartridges.
To avoid such problems, please note the fo llo wing pre-

Loading paper in automatic feed mode

Use automatic feed mode for continuous printing. There are two methods for loading p aper, dependi ng on the media.
cautions:
Always use the recommended paper types, and be sure to set the printer’s paper options properly. Settings that are not appropriate for the paper being used can cause paper jams.
18 User’s Guide
Loading high grade/plain/laser paper and transparencies
1. Pull the paper support upwards.
2. Select the paper feed mode by switching the paper feed switch to position “A”.
3. Place the paper in the sheet feeder.
English
4. Adjust the paper feed guide to the paper size.
Note 1:
Do not use creased or curled paper, this can cause the paper to misfeed.
Note 2:
F a n the paper once before placing it in the sheet feeder . This will prevent the paper sticking and printer feeding a number of sheets together.
Chapter 2 - Initial Setup 19
Note 3:
Use only one type of paper at a time.
Note 4:
Pushing the paper feed guide too hard against the paper can bend the paper. Adjust the position of the paper feed guide so that it just touches the paper.

Loading paper in manual feed mode

Use manual feed mode when pri nting on thick paper, cards and other kinds of special pr inting media. In ma n­ual feed mode you should load only on e sheet at a time.
1. Switch the paper feed switch to position “M”.
2. Remove any paper from the sheet feeder.
3. Make sure that the paper stopper is not lifted.
4. Insert the sheet of paper straigh t into the sheet feeder.
20 User’s Guide
Note 1:
Paper that is creased or curled may print incorrectly.
Note 2:
Make sure that you insert the paper straight. Inserting it at a slant can cause a paper jam.
5. Adjust the paper feed guide to the paper size.
6. Press the ready/ insert button. The paper is auto­matically pulled into the printer .
ready / insert
English
Chapter 2 - Initial Setup 21
22 User’s Guide

Chapter 3 - Installation and Operation, Windows

Installing the printer driver

English
Before you can use your printer, you need to install the correct printer driver software into your computer so that it can operate with the printer. The following para­graphs describe how to install the printer driver.

Purpose of the printer driver

The printer driver software helps to control the printing process, so the driver you select must match the printer you are using. When printing from an application in Windows, always use the printer drive r specif ically de­signed for your printer model.
To take full advantage of t he many features of your printer, always create your documents after you h ave selected the correct printer driver. If you have a differ­ent printer driver selected when you print a document, then only the print settings that match functions of your printer will be valid.
Chapter 3 - Installation and Operation, Windows 23

Turning on the power

Turn your printer and co mputer on or off in the fol lo w­ing order;
Push the power button on the printer to turn it on.
Turn on your computer.

System requirements

The system requirements for the supplied printer driver are as follows:
Computer: IBM PC-AT or compatible Windows: Microsoft Windows 95/98 Total RAM: 16 MB or more (32 MB or more is recomme nded)
Disk space required during printing is as follows:
Monochrome image Colour image
VPhoto Colour Printing 20MB 80MB
Note 1:
The figures in Table 2 are approximations of the total disc space required when printing at VPhoto Colour mode.
Note 2:
The working disk space needed during print ing is auto­matically erased after printing is completed.

Installing printer software from CD

The printer driver is included on the suppli ed installa­tion disc. To install the printer driver software for Win­dows 95/98
1. Insert the OKI DP-5000 installation disk into
2. In the window that appears, choose
3. Choose the language of the printer driver that you
4. Follow the instructions on-screen to complete the
®
follow these steps.
your CD-ROM drive. If a window does not appear automatically, double-click the OKI installation disc to open it, and then double-click the
‘setup.exe’
file.
Install Driver
wish to install.
installation

Installing printer software using Plug & Play

When you are installing the printer driver software us­ing Plug & Play or the
Add Printer Wizard
, Windows will ask you to choose the printer driver to install. When prompted, insert the installation disc into your CD­ROM drive and click
. Follow the instructions on the
OK
screen to complete the installation.

Port monitor setup

The Port Monitor provides DMA/ECP and ECP parallel port settings that allow you to print at higher speed. Your computer must meet the following system re­quirements to use the high speed printing function.
DMA Access ECP capable parallel port a nd D MA supported Faster ECP capable parallel port Standard Any IBM compatible computer
.
Note:
The Installer will automatically s et the I/O Port Speed
Faster
to
, if your computer has the ECP capable paral­lel port. Refer to your computer's reference manual for details.
24 User’s Guide
Select the I/O port speed
English
Port speed error
1. Choose select
Settings
Printers
from the
menu, and then
Start
. In the Printers window that appears, right-click the DP-5000 printer icon. Then select
2. Click the
tings…
3. In the
Properties
Details
button.
Configure LPT Port
select an option. Then click
.
tab, and then click the
window that appears,
OK.
Port Set-
Note 1:
To use DMA access your computer must b e able to s up­port this, and you must ensure that your parallel port is set to use DMA in the computer’s BIOS settings. Refer to your computer's reference manual for details.
Note 2:
To use the “Faster” option your computer must be able and set to support ECP mode in the BIOS settings. Refer to your computer's reference manual for details.
4. Click
to close the
OK
Properties
window
If the
‘I/O Port Speed Error
’ message appears, you must set the parallel port configuration to ECP mode in the BIOS settings for the parallel port to use the DMA. Refer to your computer's reference manual for details.
Configure LPT port
If your computer has additional parallel p orts, you can use the Resources dialogue box to select the
Channel.
DMA
Please ensure that there is no conflict in the address as­signments. The PC can suppo rt up to three parallel port s as long as there are no conflicts for each port.
IRQ
and
Chapter 3 - Installation and Operation, Windows 25

Printing operations

When you have connected the cables to you r printer and have installed the printer driver, you are ready to use your printer. This section describes step by step opera­tions for monochrome and colour printing.

Printing in monochrome

The following paragraphs explain how to perform mon­ochrome printing on plain paper.
Requirements
You need the following items for monochrome print­ing;
1. Ink cartridge a Black ink cartridge or Econo Black ink car-
tridge.
2. Media a High Grade Paper b Laser paper or plain paper c VPhoto Print Film.
Note:
Our VPhoto Primer will help make many plain papers suitable for printing. See Chapter 5, ‘Specialized Printing Operations’ for details.
3. Printing data for monochrome printing a Printing data consisting of text and/or
graphics created by an application.
Placing an ink cartridge in your printer
Make sure at least one black or Ec ono Black ink car­tridge is installed in the ink cartridge holders.
Caution:
Do not place an ink cartridge directly into the carriage. Doing so may damage the printer.
Note 1:
If at least one of the ink cartridges in the four ink car­tridge holders can be used in the selected printing mode, the carriage will automatically pick up that ink cartridge.
26 User’s Guide
Note 2:
Refer to Installing Ink Cartridges’ in Chapter 2 for directions on installing ink cartridges.
Note 3:
Installing multiple ink cartridges of the same colour allows you to print more pages without stopping to replace spent ink cartridges.
Note 4:
Econo Black cartridges can be reversed up to 20 times .
Load the paper into your printer.
Setting up the printer driver for monochrome printing
1. In the application you want to print from, select from the
Print
logue box.
Note:
Please note that the procedure for opening the dia­logue box of the driver may differ slightly from one application to another.
2. In the Print dialogue box click
3. In the
Document Quali ty
or
cale Type
Monochrome Text
menu.
menu to open the Print dia-
File
Properties.
tab click either
from the
Greys-
Document
English
4. Select a paper type from the
5. Select either from the
Black
Standard Colour
Print Mode
Media T y pe
menu.
or
menu.
Economy
a If you have installed a black ink cartridge,
select
Standard Colour
.
b If you have installed an Econo Black ink
cartridge, select
6. Click the
Quality
tab. If you selected
More Settings
Economy Black
button on
Standard Colour
the Print Mode, you can now select either
Standard
in the
Print Quality
menu.
.
Document
for
or
Fine
Note 1:
To print black in
chrome Text Paper Document/Quality Settings
from the
Laser Paper
or
dialogue box.
tab. Then set to
Fine
, select
Document Type
from the
Grayscale
menu and
Media Type
Fine
Mono-
or
Plain
menu in the
in the
More
Note 2:
Checking the
Eject Paper Quicker
in the Printing Option setting shortens the printing time. This option is only available when you have selected to print in either Monochrome or Greyscale.
7. In the
box select
Properties
Paper
window of the Print dialogue
tab.
Chapter 3 - Installation and Operation, Windows 27
8. Set the
Copies
9. When you have completed all the setup, click to close the printer driver Properties dialogue box.
10. Click ing.
Paper Size, Orientation,
as required.
in the Print dialogue box to s tart print-
OK
and number of

Printing in colour

The following paragraphs describe how to print stand­ard colour images on plain paper.
OK
b Laser paper or plain paper c VPhoto Print Film
3. Printing data for colour printing a Printing data consisting of text and/or
graphics created by an application.
Note:
Using our VPhoto Primer will help make many plain papers suitable for full-colour pri ntin g. See Chapter 5, ‘Specialized Printing Operations’ for details.
Placing ink cartridges in your printer
Requirements
You need the foll owing items for standard col our p rint­ing;
1. Ink cartridges a Black ink cartridge b Cyan ink cartridge c Magenta ink cartridge d Yellow ink cartridge
2. Media a High grade paper
28 User’s Guide
Make sure the ink cartridges listed above are installed. The ink cartridges may be installed in any order.
Caution:
Do not place an ink cartridge directly into the carriage. Doing so may damage the printer.
Load the paper into your printer.
Setting up the printer driver for colour printing
1. In the application you want to print from, select from the
Print
logue box.
menu to open the Print dia-
File
English
7. When you have completed all the setup, click to close the printer driver Properties dialogue box.
8. Click
in the Print dialogue box to start p rint-
OK
ing.
OK
Note:

Printing on reverse side

Please note that the procedure for opening the dia­logue box of the DP-5000 driver may differ slightly from one application to anot her.
2. In the Print dialogue box click
3. Select
Automatic, Photographs
from the
Text ument/Quali t y
Document type
tab. When you select
Properties.
or
Graphics/
menu on the
Automatic
Doc-
The DP-5000 printer has a special option for printing on the reverse side of paper. The
Print On Reverse Side
option skips the paper curl reforming process for best printing results.
Setting up the printer driver for printing on reverse side
in the Document Type, the black printing data will be printed in black, and the colour printing data will be printed in full colour.
1. In the application you want to print from, select
Print
from the
menu to open the Print dia-
File
logue box.
4. Select a paper type from the
5. Select
VPhoto Colour
6. Click the
Quality Print Quality
Chapter 3 - Installation and Operation, Windows 29
Standard Colour, Glossy Finish
from the
More Settings
tab. Select the desired quality from the
menu.
Media Type
Print Mode
button on
menu.
or
menu.
Document
2. In the Print dialogue box click
Properties.
3. In the application you want to print with, select
Print
from the
menu to open the Print dia-
File
logue box.
4. Click
Properties
. The printer Properties dialogue
box appears.
5. In the
Reverse Side
Document/Quality
option.
tab click
Print On
Note:
Note that when you select certain media types the
on Reverse Side
6. Select
Text
select
option will not be available.
Automatic, Photographs,
from the
Automatic
Document Type
here, the black & white printing
or
Graphics/
menu. When you
data will be printed in black & white, and the col­our printing data will be printed in full colour.
Print

Turning off the power

When you finished printing, turn off your printing de­vices in the following order;
Quit Windows, and then turn off your computer.
Push the power button on the printer to turn it off.
7. Select a paper type from the
8. Select
VPhoto Colour
Standard Colour, Glossy Finish,
from the
Media Type
Print Mode
9. When you complete the setup, click
menu.
menu.
to close
OK
or
the printer driver Properties dialogue box.
10. Click
in the Print dialogue box to s tart print-
OK
ing.
Caution:
When printing on the reverse side of paper, the printer needs periodic maintenance for cleaning. See ‘Cleaning the F eed Roller’ and ‘Cleaning the Platen’ in Chapter 6 to ensure best results when printing.
30 User’s Guide

Chapter 4 - Installation and Operation, Macintosh

Installing the printer driver

English
Before you can use your printer, you need to install the correct printer driver software so that your computer can work with the printer.
This chapter describes how to install the supplied print­er driver for an Apple Macintosh. These directions as­sume that you are familiar with normal Macintosh operations, such as using the mouse and menus. Please refer to the User’s Guide that came with your Macin­tosh if you need information about general Macintosh operations.

Preparing for installation

Before installing the printer driver, chec k your hard disk with the Disk First Aid utility to ma ke sure that it has no serious problems. Refer to the Macintosh User Guide for information about using Disk First Aid.

Turn on the power

Turn your printer and co mputer on or off in the fol lo w­ing order;
• Push the power button on the printer to turn it o n.

Purpose of the printer driver

The printer driver is software that enables your compu­ter to control the printer. When printing from any appli­cation, you must select a printer driver that matches the printer being used in order to ensure accurate printing results. To take advantage of the many features of this printer, select the correct printer driver before creating your documents.
Chapter 4 - Installation and Operation, Macintosh 31
• Turn on your computer.

System requirements

The system and disk space requirements for the DP­5000 printer driver are as follows:
Computer: Apple Macintosh computer or compatibl e Operating sy s tem: System 7.1 or later Total RAM: 16 MB or more (32 MB or more is recommen de d)
Monochrome image Colour image
VPhoto Printing 20MB 80MB
Note 1:
The figures in Table 2 are approximations of the total disk space required when printing at VPhoto Colour mode.
Note 2:
The working disk space needed during print ing is auto­matically erased after printing is completed.

Contents of the installation disk

The files shown below are contained on the supplied CD-ROM installation disc. The installer will install the following files:
Printer Driver
Queue Monitor (background printin g applicati on)
Queue Watcher (background printing extension)
ColorSync

Installing the printer driver software

The CD-ROM includes the printer driver software. To install the printer driver software onto your Macintosh, follow these steps:
1. Insert the OKI DP-5000 installation disk into your CD-ROM drive.
2. Open the on the
Install OKI DP-5000
‘English’
folder, and then double-click
icon.
3. Follow the instructions on-screen to complete the installation.

Using balloon help

Balloon Help works on all versions of MacOS from 7.1 upwards. By displaying Balloon Help, you can get a simple explanation of each function. Follow the steps below to use Balloon Help.
1. Select
Show Balloons
(found on the menu bar, at the upper right corner of the screen).
2. Move the cursor over the button or box to be explained.
3. To hide Balloon Help, select the
Help
menu.
from the
Hide Balloons
Help
menu
from
32 User’s Guide

Selecting the correct driver

Before creating any documents in your appli catio n you should select the DP-5000 printer driver which you in­stalled from the CD-ROM. If you want to print docu­ments created when this printer driver was not selected, first select the DP-5000 printer in the then choose
Page Setup
from your application’s menu. Finally change the application’s pag e format and other settings if needed.
Follow the steps below to select the correct printer driv­er.
1. From the Apple menu, select the
2. Click on the DP-5000 printer driver icon on the
left side of the screen. The box on the right dis­plays the SCSI device number of the pr i nter.
Note:
Make sure the device number in the box is highlighted. If it is not, your p rinter is not b eing recognised. Click on the device number a few times. If it is still not highlighted, it is pos sible that the has insufficient memory. In this case, close the
Chooser,
and select the printer from the
run any one of your application programs,
Chooser
Chooser
Chooser
Select a SCSI port
again.
menu,
.
Finder
File
3. If you have several identical printers connected, click on the SCSI device number of the printer you will use. The factory device setting is #6. To change SCSI device numbers, see ‘Specif ications and Settings’ in Chapter 8.
Note 1:
If you have more than one SCSI b u s in yo ur Macinto sh, “SCSI #6 BUS #1” or similar will be displayed.
Note 2:
Immediately following installation, background print­ing is turned off. Click on the
On
button to enable background printing. Backgro und printing will not be available if you did not install the Queue Kit software.
4. Click on the
box to close the
Close
Chooser.
5. When the selected printer driver is changed from
a previous printer driver, a dialogue box will appear to inform you that a different printer has been selected. Click on the
button to close the
OK
dialogue box.

Testing the printer

To make sure the printer is functioning corre ctly, use the
Print Desktop
ing
Print Desktop
command in the
Finder.
check the following:
Before us-
English
Chapter 4 - Installation and Operation, Macintosh 33
1. The printer is connected to the computer and is turned on.
2. The system folder window is open (if not, dou ble­click the folder on the startup disk).
3. There is paper in the printer.
Page setup dialogue box
Print preview
You can preview your printed job by clicking the
button in the Print d ialogue box, th e desktop w ill
view
appear on screen. To print the desktop, click
. Printing be gins.
Page
When you finished printing, turn off your printing de­vices in the following order;
Pre-
Print
1. Select
Setup
Page Setup
dialogue box opens.
from the
menu. The
File
Page
2. Make sure the paper type and size s ettings match
1. Shut down (and, if needed) turn off your compu­ter.
2. Push the power button on the printer to turn it off.
the paper loaded in the printer, (factory settings are Laser Paper, A4). If the paper type does not match, select the appropriate settings.
3. Close the
Page Setup
box by clicking
OK.
Print dialog ue box
1. Select
Print Desktop
Print dialog box opens.
2. Select required settings and click printing.
34 User’s Guide
from the
File
Print
menu. The
to begin

Printing operations

English
When you have connected the cables to your printer and have installed the print er driver, you are re ady to use your printer. The followi ng describ es step by st ep oper­ations for monochrome and colour printing.

Printing in monochrome

The following paragraphs explain ho w to perform mon­ochrome printing on plain paper.
Requirements
You need the following items for monochrome print­ing:
1. Ink cartridge a Black ink cartridge or Econo Black ink car-
tridge.
2. Media a High Grade Paper b Laser paper or pl ain paper c VPhoto Prin t Film.
Note:
Our VPhoto P rime r will he lp make many pl ain pa pers suitable for printing. See Chapter 5, ‘Specialized Printing Operations’ for details.
3. Printing data a Printing data consisting of text and/or
graphics created in your application.
Placing an ink cartridge in your printe r
Make sure at least one black or Econo Black ink car­tridge is installed in the ink cartridge holders.
Caution:
Do not place an ink cartridge directly into the carriage. Doing so may damage the printer.
Note 1:
If at least one of the ink cartridges in the four ink car­tridge holders can be used in the selected printing mode, the carriage will automatically pick up that ink cartridge.
Chapter 4 - Installation and Operation, Macintosh 35
Note 2:
Refer to ‘Installing Ink Cartridges in Chapter 2 for directions on installing ink cartridges.
Note 3:
Installing multiple ink cartridges of the same colour allows you to print more pages without stopping to replace spent ink cartridges.
Note 4:
Econo Black cartrid g es can b e reversed up to 20 times.
Load the paper into your printer, for reference see Chapter 2, ‘Loading Paper.
5. Select
Print
from the
File
menu.
6. Make any necessary changes to the settings in the dialogue box.
Print
a Select either
from the
Type
Greyscale
menu.
or
Black & White
b When you install a black ink cartridge,
select
Standard Colour
from the
Mode
menu.
c When you install an Econo Black ink car-
tridge, select
menu.
Mode
Economy Black
from the
Setting up the printer driver for monocrome printing
1. In the application you want to print from, select
Page Setup Setup
from the
dialogue box.
2. Make any necessary changes to the settings in the
Page Setup
3. Set the the
Size
dialogue box.
to
Media
to
A4.
Plain Paper
When using a different type or
size of paper, change the setup accordingly.
4. Click
to close the
OK
menu to open the
File
or
Laser Paper
Page Setup
Page
and
dialogue box.
7. After completing your changes, click start printing.

Printing in colour

The following paragraphs describe how to print stand­ard colour images on plain paper.
Requirements
You need the followi ng it ems fo r st andard colour pri nt­ing:
1. Ink cartridges
Print
to
a Black ink cartridge
36 User’s Guide
b Cyan ink cartridge c Magenta ink cartridge
English
Load the paper into your printer, for referenc e see Chapter 2, ‘Loading Paper.
d Yellow ink cartridge
2. Media a High grade paper b Laser paper or pl ain paper c VPhoto Prin t Film
3. Printing data a Printing data consisting of text and/or
graphics created in your applica tion.
Note:
Using our VPhoto Primer will help make many plain papers suitable for full-colour printing. See Chapter 5, ‘Specialized Printing Operations’ for details.
Placing ink cartridges in your printer
Make sure the ink cartridges listed above installed. The ink cartridges may be installed in any order.
Caution:
Do not place an ink cartridge directly into the carriage. Doing so may damage the printer.
Setting up the printer driver for colour printing
1. Follow steps 1 to 4 in ‘Setting up the printer driver for monochrome printing’.
2. In the Print dialogue box select either
Photographs,
or
Graphics & T e xt
menu.
Note 1:
When you select
Darker Black Matching
is automatically selected in the
section of the Image Settings dialogue.
Photographs
from the
Note 2: If the Type menu is set to
Greyscale
the coloured image will be printed in monochrome or in greyscale.
3. Click th e
Image
button in the
Print
4. Make colo ur m at ch ing se l ec tio ns as re qu ir ed. For selection information see “Setting up colour matching option”.
5. After the settings have been completed, click
Automatic,
from the
Type
Black & White
or
dialogue box.
Type
menu,
Colour
OK
.
Chapter 4 - Installation and Operation, Macintosh 37
Print
cyan, magenta, yellow, and black in that order as the print head moves back and forth over the paper.
Note 1:
If the four ink cartridges (cyan, magenta, yellow, and black) are not installed, the error light will flash, and the printer will not print.
Note 2:
See Chapter 2, ‘Initial Setup’, for information on installing ink cartridges.
on a monitor because the printer uses inks to create colours while the monitor uses light. However, the printer will try to match the monitor colours as closely as possible.
3. No Colour Matching - The colour information for print data is output directly to the printer.
To use ColorSync, follow these steps.
1. Open the
ColorSync™ System Profile
Apple Control Panels and click
2. Select
DP-5000 Monitor-D50
played, and then click
Set Profile...
from the list dis-
Select.
in the
Setting up colour matching option
The printer has the following colour-matching options:
1. OKI DP-5000 Driver mode - This mode provides unique O KI colour matchi ng. It is the defaul t mode for colour printi ng.
2. ColorSync mode - When ColorSync is selected, the printer performs colour management using ColorSync™, which is part of the Macintosh sys­tem software.
Note:
A printer cannot exactly reproduce the colours shown
38 User’s Guide
Note:
The D50 in the profile in dicates the colour temperature of the monitor. Most monitors are set to a colour tem­perature of D93 (9300K). However, CIE sets a colour temperature of D50 (5000K) as a reference for colour reproduction based on the human colour sense under a standard light source. The ColorSync™ profile of this printer conforms to this standard.
3. Set the Monitor’s Colour Temperature. Since the ColorSync profile is set to
, the printer and monitor colours will not
D50
DP-5000 Monitor-
match unless the colour temperature of your mon­itor is set at D50. To set the monitor’ s colour tem-
perature see your computer’s reference manual for details.
English
ColorSync
from the
Colour Matching
options.
After the settings have been completed, click
OK.
Note 1:
Some monitors do not allow the colour temperature to be changed. In this case, open Control Panels and set the
White Gamma,
which provides a colour temperature
Monitor & Sound
Gamma
option to
Page-
similar to D50.
Note 2:
Once you have completed steps 1 through 3, you should not need to repeat them unless you wish to change the settings.
4. Prepare print data and set up the paper for print­ing. Select
Print
from the
File
menu.
Note:
The contents of the Print dialogue box depend on the application software. If the colour setting options RGB, CMYK, or others are available in the dialogue box, select the RGB option. If you select the CMY option, the printed output will di ffer from the colours displayed on the monitor.
5. To enable the ColorSync function during printing. Click the
Image..
button in the Print dial og ue box
to display the Colours dialogue box. Select
Note:
When printing a photograph, it is advisable to turn on
in
Darker Black
the
option. The darkness graduation will then be smoothed because black will be expressed by all four colours .
6. After returning to the Print dialogue box, click
to start printing.
Print

Printing on reverse side

The DP-5000 printer has a special option for printing on the reverse side of paper. The
Print On Reverse Side
option skips the paper curl reforming process for best printing results.
Setting up the printer driver for printing on reverse side
1. In the application you want to print with, select
Page Setup
from the
Setup dialogue box.
2. Make any necessary changes to the settings in the
Page Setup dialogue box.
menu to open the Page
File
Chapter 4 - Installation and Operation, Macintosh 39
3. Set the and the
to
Media
Size
Plain Paper
to A4. When using a different type
or
Laser Paper,
or size of paper, change the setup accordingly.
4. After making any changes required, click close the Page Setup dialogue box.
OK
to
Caution:
When printing on the reverse side of paper, the printer needs periodic maintenance for cleaning to ensure best results. See ‘Cleaning the Feed Roller’ and ‘Cleaning the Platen’ in Chapter 5
5. Select Print dialogue box.
6. Select either
ics & Text
Note 1:
When you select
Darker Black Matching
section of the
from the
Print
Automatic, Photographs
from the
Photographs
menu to display the
File
menu.
Type:
from the
or
Type
is automatically selected in the
Image...
settings dialogue.
Graph-
menu,
Colour
Note:
When you select certain media types this option will not be available.
10. Click
in the Print dialogue box to s tart print-
OK
ing.
Note 2:
If the Type menu is set to
Greyscale
Black & White
or the coloured image will be printed in monochrome or in greysca le.
7. Click
Image...
in the Print dialogue box.
8. Make colour matching selections as required.
After the settings have been completed, click
9. In the Print dialogue box sel ect
option.
Side
40 User’s Guide
Print On Reverse
OK
.

Chapter 5 - Specialised Printing Operations

VPhoto colour printing

English

Colour printing on VPhoto print film

The following describes how to print colour images on VPhoto print f ilm. Photographic-li ke quality can be achieved by printing images on VPhoto print film with standard inks. This is very effective when printing mul­ticolored images such as computer graphics.
Prepare the image to be prin te d
Requirements
You need the following items for colour printing on VPhoto print film.
1. Media a VPhoto Print Film (A4)
2. Ink Cartridges a Cyan ink cartridge b Magenta ink cartridge c Yellow ink cartridge
Chapter 5 - Specialised Printing Operations 41
Install ink cartridges
Load VPhoto print film in your printer
d Black ink cartridge e Finish II ink cartridge
Create the image or document you want to print by ar­ranging text, graphic objects, photographs, etc. in your application.
Install the five ink cartridges lis ted above into the ink cartridge holders. The ink cartridges may be installed in any order. For details on installation refer to ‘Installing Ink Cartridges’ in Chapter 2.
You may use either automatic feed mode (position ‘M’) or manual feed mode (position ‘A’) when loading the film into your printer.
Note:
VPhoto Print Film is very adhesive. When loading the multiple sheets, fan them thoroughly before loading to make sure that they do not adhere to one another. Store unused sheets in the package. For best results, use sin­gle sheet and manual feed.
Set up the printer driver for printing
1. Select dialog box, then click
from the File menu to open the Print
Print
Properties
.
want this setting, click the uncheck the
7. Click
Glossy Finish
in the Print dialog box to start printing.
OK
More Settings
check box.
button, then

Colour printing on plain paper

The following describes how to print colour images on plain paper. As with VPhoto print film, photogravure­like quality can be achieved by printing colour images on plain paper.
2. Click the
Document/Quality
front.
3. Select
Automatic, Photographs
rom the
Text f
Document Type
document to be printed.
4. Select
VPhoto Print Film
setting.
5. Make any other necessary changes to the settings.
6. When you complete the setup, click the dialog box.
Note:
VPhoto Print Film
When
Type, Glossy Finish
mend that
42 User’s Guide
Glossy Finish
is selected from the
is automatically set. We recom-
is normally set. If you do not
tab to bring to the
or
Graphics/
depending on the
from the
Media Type
to close
OK
Media
Requirement
You need the following items for colour printing on plain paper.
1. Media a High Grade Paper or Plain Paper (A4)
2. Ink Car tridges a Cyan ink cartridge b Magenta ink cartridge c Yellow ink cartridge d Black ink cartridge e Finish II ink cartridge
f VPhoto Primer ink car tr idge
Note:
To print the photo quality images on plain paper, use VPhoto Primer ink. VPhoto Primer ink fills any une­venness on the paper surface, so that a similar print quality as on VPhoto Print Film can be achieved.
Prepare the image to be pri nte d
Create the image or document you want to print by ar­ranging text, graphic objects, photographs, etc. in your application.
Set up the printer driver for printing
1. Select dialog box , then click
2. Click the front.
3. Select
Text
document to be printed.
4. Select paper from the
from the File menu to open th e Print
Print
Properties
Document/Quality
Automatic, Photographs
from the
Plain Paper
Document Type
or
Laser Paper
Media Type
.
tab to bring to the
, or
depending on the
setting.
for high grade
English
Graphics/
Install ink cartridges
Install the ink cartridges lis ted above into the ink car ­tridge holders. The ink cartridge s may be installed in any order. For details on installation refer to ‘Installing Ink Cartridges’ in Chapter 2.
5. Set
Note 1:
When from the
Glossy Finish Glossy Finish
Print Mode
Laser Paper
Media Type
setting, click the
Load the paper in your printer
You may use either automatic feed mode (position ‘M’) or manual feed mode (position ‘A’) when loading the film into your printer.
Chapter 5 - Specialised Printing Operations 43
Glossy Finish
the
Note 2:
Plain Paper
When
Media Type
the
Primer (Un-dercoat)
cally set.
VPhoto Pri mer (U nderc oat)
to
VPhoto Colour
VPhoto Colour
and
Print Mode
and
.
are selected
, respectively,
is automatically set. We recommend that
is normally set. If you do not want this
More Settings
button, then uncheck
check box.
VPhoto Colour
and
and
Print Mode
Glossy Finish
and
are selected from
, respectively,
are automati-
is set when
VPhoto
Auto-
matic, Photographs Document Type
.
Graphics/Text
, or
is selected from
6. Make any other necessary changes to the settings.
7. When you complete the setup, click the dialog box.
8. Click
in the Print dialog box to start printing.
OK
to close
OK
44 User’s Guide

Printing in foil colour

English
Foil colour printing is one of the unique features of the OKI DP-5000 printer. The printer driver allows you to select specific colours or colour components that will be replaced by foil colours and black ink when printing.
You can print with up to two foil colours, (or two foil colours plus black) from most applications that allow colour specification. Moreover, because foil inks are opaque, foil colour printing is unaffected by the colour of the underlying paper. As a result, you can print on coloured plain paper.
Note 1:
Special colour ink is used for foil colour printing. Therefore, undercoat must be applied using cyan, magenta, yellow, and black inks before printing Foil Colour.
Note 2:
Depending on the font type, size or paper type , fo il co l ­our ink may not always be well applied.
The following types of foil colour printing are possible depending on the number of ink cartridges used.
Single foil colour printing (without halftone) ­Foil colour printing using a single colour (gold or silver).
Multi foil colour printing - Foil colour printing using two colours (gold and silver).
Full colour plus foil colou r printing - Simultane­ous full colour and foil colour printing.

Single foil colour printing

Single foil colour prin ting uses just one foil c olour. Only the foil colour to be used is installed in the printer. This method of printing is used when an entire image (including grayscale images) or document i s going to be printed in a single foil colour. Single foil colour printing can be used even when the application you are using does not all ow designatio n of colour com ponents.
Chapter 5 - Specialised Printing Operations 45
Requirements
For single foil colour printing you will need the follow­ing.
1. Media
Note:
It is not necessary to select a colour in the appl ication that matches the colour of the ink cartridge in the printer. L eaving the characters and images in black is acceptable.
a Plain paper, laser paper, postcards, etc. can
be used as with normal colour printing.
2. Ink cartridges Use either one of the following ink cartridges.
a Gold Foil ink cartridge b Silver Foil ink cartridge The following ink cartridges are also necessary
for undercoating. a Cyan ink cartridge b Magenta ink cartridge c Yellow ink cartridge d Black ink cartridge
Prepare the image to be printed
Use any application to create the image or document you want to print, and prepare it as you would for nor­mal printing.
46 User’s Guide
Install ink cartridges
Install the desired foil colour (gold or silver) plus the undercoat inks, cyan, magenta, yellow, and black into the ink cartridge holders. The ink cartridges may be in­stalled in any order.
Load the paper in your printer
The method us ed fo r loa din g pap er de pend s on the pa­per type. Use manual feed mode for cardboard (thick paper) and greeting cards. For plain paper or laser pa­per, you may also use automatic feed mode.
Set up the printer driver for printing
1. Select dialog box, then click
2. Click the front.
3. Set
Document Type
the document to be printed.
from the File menu to open the Print
Print
Properties
Document/Quality
to an option appropriate to
.
tab to bring to th e
4. Set
Media Type
depending on the paper to be
used.
5. In
Print Settings
check box so that the
click the
Spot Colours
Use Spot Colours
dialog box is
displayed.
6. In the
Colour(s)
7. Set
Print Using
Spot Colour Settings
radio button.
to
Single Ink
click the
.
Use Foil
8. Enabled ink cartridges among those installed in the printer are displayed in
tridge(s)
. Click the radio button(s) of the ink car-
Select Ink Car-
tridge(s) to be used.
Note:
If bidirectional communication is not possible, all the usable ink cartridges are displayed.
9. When you complete the setup, click
OK
the dialog box.
10. Click
Multi foil colour pri nting
in the Print dialog box to start printing.
OK
s
Use the steps outlined below for foil colour printing us­ing two foil colour ink cartridges. By associating each foil colour with a colour (or colour component) in your
to close
English
application, you can print with two f oil colours o r two foil colours plus black. You can use this method with most applications that support colour.
Requirements
The media and ink cartridge requirements for multi foil colour printing are the same as in the single foil colour printing. The only difference being that both gold and silver foil ink cartridges must be used.
Prepare the image to be prin te d
Use any application to create the image or document you want to pri nt. Then set the colours corres ponding to each foil colour you want to use. For example, set the parts of the image that you want to print in gold foil to yellow and those of the image that you want to print in silver foil to grey. When you want to print foil colours and black simultaneously, you must also specify the area you want to print in black.
Note 1:
Chapter 5 - Specialised Printing Operations 47
Note 2: White portions of data (R=G=B=100%) are not printed.
In multi foil colour printing, indicate foil colours by se­lecting colours in the application that most closely re­semble the foil colours. Try to select colours that resemble the colours listed in the tables below. In appli­cations that do not have many colour choices, such as word processors, closely related colours can be used.
Foil Colour
Gold Foil Yellow (or yellow/orange) Silver Foil Grey Black (normal) Normal black (R=G= B=0 or C=M=Y=0, K=100)
Application colour used to indicate the foil
colour
Note:
For instructions on changing colour component set­tings within an application, refer to your software application User manual. Depending on the applica­tion, a foil colour may not print correctly even though the colour settings were pro perly set in the application. Check the Preview window before printing, and try increasing or decreasing the setting to get the correct foil colour to print.
Install ink cartridges
Install the gold and silver foil colour ink cartridges plus the undercoat ink cartridges listed in Requirements. The ink cartridges can be installed in any order.
Colour compositions using RGB settings (n/255)
Foil Colour R G B
Gold Foil 225 160 0 Silver Foil 189 193 197
Load the paper in your printer
Use manual feed mode for cardboard (thick paper). For plain paper or laser paper, you can use automatic feed mode.
Colour compositions using RGB settings (n/ 100%)
Foil Colour R G B
Gold Foil 88 63 0 Silver Foil 74 76 77
Set up the printer driver for printing
1. Select dialog box, then click
2. Click the
from the File menu to open the Print
Print
Properties
Document/Quality
.
tab to bring to th e
front.
48 User’s Guide
3. Set
Document Type
to an option appropriate to
the document to be printed.
4. Set
5. In
Print Settings
box so that the
Media Type
depending on the paper used.
click
Use Spot Colours
Spot Colours
dialog box is dis-
check
played.
6. In the
Colour(s)
7. Set
Print Using
Spot Colour Settings
radio button.
to
Multiple Inks.
click the
Use Foil
8. Enabled ink cartridges among those installed in the printer are displayed in
tridge(s).
Click the radio button(s) of the ink car-
Select Ink Car-
tridge(s) to be used.
Note 1:
If bidirectional communication is not possible, all the usable cartridges are displayed.
English
10. Click
in the Print dialog box to start printing.
OK

Simultaneous full colour and foil colour printing

The following paragraphs describe how to print full colour and foil colour simultaneously . This printing method differentiates between foil colour and full col­our areas depending on their colou r component. For this reason, it is necessary to assign the correct colour to each area. This printing method is used with applica­tions that allow the user to accurately specify colour components.
Requirements
For simultaneous full colour and foil colour printing you will need the following.
1. Media
Note 2:
Even though you have set the colour of an area to a desired colour in your application, the area will not be printed if the corresponding ink cartridge has not selected.
9. When you complete the setup, click
to close
OK
the dialog box.
Chapter 5 - Specialised Printing Operations 49
a Plain paper, laser paper, postcards, etc. can
be used as with normal colour printing.
2. Ink cartridges The following ink cartridges can be used for
simultaneous full colour and foil colour printing. a Gold Foil ink cartridge
b Silver Foil ink cartridge c Cyan ink cartridge d Magenta ink cartridge e Yellow ink cartridge f Black ink cartridge g Finish II ink cartridge h VPhoto Primer ink cartridge
Note:
Only a maximum of seven ink cartridges can be installed in the printer at any one time. Cyan, Magenta, Yellow and Black cartridges must always be installed. The Foil, Finish II and VPhoto Primer car­tridges are optional.
Prepare the image to be printed
Create the data you want to print, then set the image ar­eas to be printed in foil colours to colours that corre­spond to the foil colours you want to use. For the colours (and colour components) that correspond to each foil colour, refer to the tables on page 5-12.
Note:
There are a small range of colour component values that will be interpreted by the printer as indicating foil
colours. Because of this, photographs and other data with many different colours may have areas that match the foil colour designations and print only partially in foil colour. When printing images that contain data such as photographs, it is best to print full colour plus foil colour using Overlay mode
In simultaneous full colour plus f oil colour printin g, in­dicate the gold and silver foil colours by selectin g the corresponding colour component. For characters of 32 points or more, select the following approximate col­ours.
Foil Colour
Gold Foil Yellow (or yellow/orange) Silver Foil Grey
Application colour used to indicate the foil
colour
Colour compositions using RGB settings (n/255)
Foil Colour R G B
Gold Foil 225 160 0 Silver Foil 189 193 197
Colour compositions using RGB settings (n/ 100%)
Foil Colour R G B
Gold Foil 88 63 0 Silver Foil 74 76 77
50 User’s Guide
Note 1:
Some applications make internal adjustment to pro­duce the displayed colour components. In such cases, the colour components cannot be restricted and there­fore foil colours cannot be used. When using such an application, use the Overlay mode.
Note 2:
There are a small range of colour component values which are close to a foil colour. These colo urs will be interpreted by the printer as indicating foil colours and will be printed in the respective foil colour.
Set up the printer driver for printing
1. Select dialog box , then click
2. Click the front.
3. Select
from the
Text
4. Set
Media Type
5. Make any other necess ary ch anges to the s etti n gs.
from the File menu to open th e Print
Print
Properties
Document/Quality
Automatic, Photographs
Document T y pe
.
tab to bring to the
, or
.
depending on the paper used.
Graphics/
English
Install ink cartridges
Install all the ink cartridges specified in Requirements into the ink cartridge holders, including VPhoto Primer ink for undercoating. Simultan eous ful l colou r plus foil colour printing is p ossible by exchangin g ink cartrid ges when the corresponding message is displayed.
Load the paper in your printer
The method used for loading paper depends on the pa­per type used.
6. In
Print Settings
box so that the played.
7. In
8. Set
Spot Colour Settings
radio button.
our(s)
Print Using
9. Enabled ink cartridges among those installed in the printer are displayed in
tridge(s).
tridge(s) to be used.
click
Use Spot Colours
Spot Colours
dialog box is dis-
click the
to
Metallics & CMYK Inks.
Select Ink Car-
check
Use Foil Col-
Click the radio button(s) of the ink car-
Note 1:
Even though you have set the colour of an area to your desired colour in your application, the area will not be
Chapter 5 - Specialised Printing Operations 51
printed if the corresponding ink cartridge has not been selected.
Note 2:
If a selected foil colour ink cartridge is not installed, a warning message will be displayed. In this case, exchange ink cartridges as indicated in the message.
10. When you complete the setup, click
to close
OK
the dialog box.
11. Click
52 User’s Guide
in the Print dialog box to start printing.
OK

Printing on overhead transparencies

English
The following paragraphs desc ribe how to print full colour graphic images and text on overh ead transparen­cies for presentations.

Requirements

For printing on overhead transparencies, you will need the following.
1. Media a DP-5000 Overhead Projector Transparency
Film (A4)
2. Ink cartridges The following ink cartridges can be used.
a Cyan ink cartridge b Magenta ink cartridge c Yellow ink cartridge d Black ink cartridge e White ink cartridge
.
Caution:
When printing on overhead transparencies, use only OKI DP-5000 transparency film. Using other transparency films may cause damage to the printer.

Prepare the image to be printed

Create the text and graphics to be printed in your appli­cation. Take care to lay them out within the printing area of an overhead transparency film.

Install ink cartridges

Install the ink cartridges listed above into the ink car­tridge holders. The ink cartridges may be installed i n any order.

Load the overhead transparencies

1. Fan the sheets before loading them into the printer to ensure they do not stick together.
2. Load the sheets into the auto sheet feeder or man­ual feed slot in the correct orientation. The cut corner at the end of the sheet should be first
Chapter 5 - Specialised Printing Operations 53
located into the left side of the printer (when viewed from the front).
3. To prevent jams remove the sheets immediately after printing.
4. If the last sheet of film will not feed from the auto sheet feeder, place a sheet of paper underneath it.

Setting up transparency separato rs

Occasionally electrostatic build up may cause a sheet of transparency film to attach itself to another. To pr event this separator cards must be placed inside the transpar­ency film box. To set up the transparency separators:
1. Cut along the two inner dotted lines (see Figure 1, number 1) on the separator card. Discard the mid­dle portion of the card.
2. Fold the two cards along the dotted line (2). The folded angle should be less than 90 degrees.
3. Take the inner box of the transparency film and insert it into the box cover (3).
4. Insert the separators into each side of the box between outer cover and inner box (4). Make su re the folded angle remains at less than 90 degrees.
5. Place the box with the installed separators into the printer paper tray and align the edge of the box with the centre cover (5) on the printer.
6. When the transparencies are printing they will ride on top of the sep arators, preventing them from picking up any completed transparencies lying below. When a transparency is completed it will drop through the separators by the time the next sheet begins printing.

Set up the printer driver for printing

1. Select tion. When the dialog box appears, click
.
ties
2. Click the front.
3. Set the option.
4. Set the
5. In
Print Mode
6. When you complete the setup, click the dialog box.
from the File menu of your applica-
Print
Document/Quality
Document Type
Media T y pe
to
tab to bring to th e
to the appropriate
Transparency Fi lm
select the required colour option.
OK
Proper-
.
to close
7. Click
54 User’s Guide
in the Print dialog box to start printing.
OK
English
2
2
1
5
3
4
Chapter 5 - Specialised Printing Operations 55

Undercoating with VPhoto primer ink cartridge

The VPhoto Primer ink cartridge is used to print an un­dercoat on paper prior to the main printing pr ocess. Un­dercoat fills any uneveness on the paper surface making plain paper suitable for high quality colour printing.

Requirements

For undercoating, you will need the following.
1. Media Any plain photocopier paper can be used.
2. Ink cartridges VPhoto Primer ink cartridge
Caution:
Overhead projector transparencies cannot be undercoated with VPhoto Primer ink.

Prepare the image to be undercoated

Use any application to create the image or document. Highlight the area to be undercoated in grayscale. White portions of data (R=G=B=100%) are not under­coated.

Install ink cartridge

Make sure at least one VPhoto Primer ink cartridge is installed in the ink cartridge holders. The ink cartridge can be installed in any holder.

Load the paper in your printer

Load the paper into your printer and set up the feed mode to either automatic or manual.

Set up the printer driver for printing

1. Select dialog box, then click
2. Click the front.
3. Set
4. Set
5. In
Document Type
used.
Print Settings
box so that the Spot Colours dialog box is dis­played.
from the File menu to open the Print
Print
Document/Quality
Media Type
Properties
to an appropriate option.
depending on the paper being
click
Use Spot Colours
.
tab to bring to th e
check
56 User’s Guide
6. In
our(s)
Spot Colour Settings
radio button.
click the
English
Use Spot Col-
7. Set
Print Using
to
VPhoto Primer (Undercoat).
8. Click OK to close the dialog box.
9. Click the
tab to bring to the front, make all
Paper
necessary adjustments then click the check box.
10. When you complete the setu p, click
OK
the dialog box.
11. Click
in the Print dialog box to start printing.
OK
Your d ocument will be pr inted using VPhot o Primer ink.
Note:
The
Overlay
function lets you leave a sheet in the printer after a printing pass is complete, allowing you can change cartridges and print addittonal colours on the same page.

Printing on undercoat

After the printing process is complete, you can then print your document onto the undercoated paper.
Overlay
to close
Chapter 5 - Specialised Printing Operations 57
58 User’s Guide

Chapter 6 - Maintenance

Cleaning the printer

English
We recommend that this printer be cleaned periodically to ensure satisfactory long term operation.
WARNING
Make sure you unplug the printer before cleaning it.
2. Push the front cover release button and gently lower the front cover.

Cleaning the main unit

Follow the cleaning steps described below.
1. Use a soft cloth to wipe the outside of the printer to avoid dust and dirt build-up.
Chapter 6 - Maintenance 59
3. Clean the inside of the printer using a soft brush to brush away d irt and dus t.
Caution:
Brush very gently around electrical components, and be careful not to leave any brush hairs on or near these components.
1. Push the front cover release button and gently lower the front cover.
2. Wipe the print head (1) with a cotton swab dipp ed in isopropyl alcohol. Th e print head may not come clean in one wipe so repeat several times.

Cleaning the print head

1
Follow the steps below, using isopropyl alcohol and a cotton swab.
Caution 1:
Do not use benzene, thinner, or other volatile materials, as they may damage the printer components.
Caution 2:
Do not get the inside of the printer wet.
Caution:
2
Avoid getting alcohol on the platen (2). Wait until the alcohol dries before printing.

Cleaning the platen

Use cellophane tape to clean the platen as described be­low.
60 User’s Guide
1. Press the front cover release button and gently lower the front cover.
2. Gently apply the tape (1) to dirty spots on the platen (2), and rub your finger over the tape.
3
2
1
English
3. Slowly peel off the tape.
4. Repeat as necessary to remove dirt from the platen.

Cleaning the feed roller

Use isopropyl alcohol and a cotton sw ab to clean the feed roller as described below.
Caution 1:
Do not use benzene, thinner, or other volati le mater ial s , as they may damage the printer components.
Caution 2:
Do not get the inside of the printer wet.
1. The printer must be initialised for cleaning the feed roller. To initialise turn off the printer first, then press the again.
2. Push the front cover eject button and gently lower the front cover.
button to turn the printer on
power
Caution:
Do not touch or remove the white pad (3) on the left side of
3. Press the to a safe position.
ready/insert
button to move the carriage
the platen. Doing so may damage the printer.
Chapter 6 - Maintenance 61
4. Wipe the feed roller (metal shaft roller) with a cotton swab dipped in isopropyl alcohol. The feed roller may not come clean in one wipe, so repeat several times.
Caution:
Avoid getting alcohol on the platen. Wait until the alcohol dries before printing.

Changing dye sub cleaning pads

In order to maintain good print quality, replace the or­ange-coloured cleaning pad after printing 20 sheets of paper. A cleaning pad is enclosed in each new package of Dye Sub paper.
1. To remove the cleaning pad, open the front cover, and pull on the left end of the cleaning pad while holding the right side of the pad, as shown in the figure.
5. P ress the
ready/insert
and wipe the roller with a cotton swab un til clean.
button to turn the feed roller
Caution:
The white pad (next to the cleaning pad) is not removable.
6. Close the front cover after you have finished cleaning the feed roller.
7. The printer will be ready for printing.
62 User’s Guide
2. To fit a new cleaning pad, mount the pad on the platen by locating the two lugs on the underside of the pad into the holes on th e platen. Push the pad onto the platen to make sure it sits flat.
Caution:
Always fit a cleaning pad in the printer. Failure to do so can cause the printer to malfunction.
English
Chapter 6 - Maintenance 63
64 User’s Guide

Chapter 7 - Troubleshooting

Troubleshooting - general

English

Power failure while printing

With the front cover closed, turn the printer on. The printer will initia lise and eject the partially printed page.
When the front cover has been opened before the print­er is turned back on, perform the following.
1
2
A
1. If an ink cartridge (1) is on the carriage (2), press on the middle of the cartridge, as shown belo w, to ensure it is properly seated. Also, check that the cartridges in the holders are correctly installed.
Chapter 7 - Troubleshooting 65

Printer errors

Caution:
The error message dialogue box cannot be displayed if your computer is not capable of bi-directional printing.
See ‘Installing Ink Cartridges’ in Chapter 2 - Ini­tial Setup.
2. Close the front cover. The printer will now be able to resume operation.
When a printer error occurs, the error light flashes and the error message dialogue box appears o n your compu­ter's screen. To rectify printer errors;
1. Check the error message on your computer's screen. For a list of Error messages see Indicator Lights Summary in Chapter 1 - Introduction.
2. Fix the error to continue printing, or terminate printing. For more information on fixing printer errors see the rest of this Chapter.

Ready/insert button functions

The
ready/insert
tions, depending on the printer status. The functions during normal printing are described below.
button is used for a number of func-
Forced printing and clearing data
When the data transfer from the computer stops for more than about 30 seconds, and the blinking quickly, press the the printer to print the data it has received so far.
ready/insert
ready
button to force

Clearing paper jams

Follow these steps to clear a paper jam.
light is
Paper feed
To feed a single sheet, set the paper feed switch to po­sition “M” while no data is be ing received from the computer (i.e. into the sheet feeder, and then press the button.
light is on), load one sheet of paper
ready
ready/insert
1. First, press the power.
2. Press the front cover release button and gently open the front cover.
button to shut off the
power
Paper eject
If paper is already in the printer and no data is being re­ceived ( to eject the paper.
light is on), press the
ready
ready/insert
Cancelling an alarm
To cancel an alarm for anything other than a hardware or mechanism error, press the the removing the cause of the alarm.
66 User’s Guide
ready/insert
button
3. Press down on the release lever (1) and gently pull out the jammed paper.
button after
1
Paper jams can be caused by a dirty platen. For information on cleaning see ‘Cleaning the Platen’ in Chapter 6 - Maintaining the Printer.
4. Close the front cover.
English
5. Press the
Chapter 7 - Troubleshooting 67
button to turn on the power.
power

Troubleshooting - Windows

When problems occur during operation of the printer, please check the following troubleshooting tips before returning the printer for repair.
Power does not come on
1 Is the power cable disconnected?
Make sure the power cable is plugged int o an out­let as well as connected to the printer. After checking the power cable, press the
power
to turn on the printer.
2 Is the printer plugged into an extension block or
power strip?
After turning on the extension block or power strip, press the
power
button to turn on the
printer.
Check computer and printer communications
1 Are you using the proper printer cable?
To fully take advantage of the features of your DP-5000 printer, you will need a bi-directional printer port and a bi-directional printer cable.
button
With AT compatible computers, most typical cables will work.
It is possible to use a one-way interface with the printer if the spooler is set for one-way interfac­ing.
2 Does your computer have a bi-directional port? Is
the cable bi-directional?
Windows 95/98 Plug & Play installation and bi­directional interfacing with the printer are only possible if your computer supports bi-directional parallel ports and you are using a bi-directional cable.
3 Is your computer a DOS machine?
All DOS machines (AT compatibles) can use the bi-directional communication used with this printer.
4 What are the limitations of using one-way
communication with this printer?
a Printer errors cannot be detected by the
printer driver.
68 User’s Guide
b The printer driver cannot tell which ink car-
tridge is in which holder.
c To store all the print output, an enormous
amount of spool data (held in a temporary file for printing) is generated during colour multipage printing. As a result, the number of sheets of paper that can be continuously printed will be limited if there is insufficient free space on the hard disk.
English
5 Is there a paper jam?
Remove the paper. If the paper is caught in the rollers, open the front cover, push down on the release lever, and gently remove the paper. Make sure there are no pieces of the paper left in the printer.
6 Are the settings in the application correct?
Recheck the printer settings in the application.
Printer does not print or stops while printing
7 Is the printer driver correctly installed?
Install the DP-5000 printer driver from the Instal-
1 Is the printer turned on?
Before printing make sure the printer is turned on.
lation Disc.
8 Is the cable dis connected ?
When one of the followings occurs, it is possible
2 Is the front cover closed properly?
Make sure that the front cover is firmly closed.
3 Is the ‘
4 Is the interface cable correctly connected?
ready’
Press the
light comes on.
ready
light off?
ready/insert
button and ma ke sure the
that the cable is broken or disconnected. a The gauge in the Print dialogue box does
not progress.
b The “Out of Paper” message appear s repeat-
edly.
c Replace the cable with a new one.
After connecting the cable tighten the fastening screws and clamps to secure the cable, and make sure no pressure is on the cable.
Chapter 7 - Troubleshooting 69
9 Are you using a printer sele ct io n swi t ch or a pr in ter
buffer?
With bi-directional interfaces, operation is some­times unreliable when using printer switching boxes or printer buffers. If you are using a printer selection switching box or pri nter buffer, use one­way communication.
10 Is your cable too long?
Do not use a cable that is longer than you need. The signals become more unstable as the cable gets longer.
11 Are you using the wrong ink cartridges?
Use only the recommended ink cartridges. Do not use ink cartridges from other manufacturer s.
12 Are the ink cartridges correctly installed?
Insert ink cartridges in the carriage with the iden­tification markings (B side) face up. This applies to all ink cartridges except the reversible types : Econo Black and Finish II.
13 Is the ribbon on an ink cartridges used up?
When the ribbon in an ink cartridge has been used up, black and silver stripes will be visible on the ribbon. When these appear install a new ink
cartridge. After replacing the ink cartridge, print­ing will continue from where it left off.
14 Do you have enough hard disk space?
The DP-5000 requires work space on the hard disk when it prints. Keep enough space open on the disk for the printer to operate (after printing, the work space is released.)
15 Does the hard disk have areas where reading or
writing are unreliable?
If there are areas on the hard disk where reading or writing are unreliable, sometimes a printing error will occur and printing will stop. Periodi­cally use a utility like SCANDISK that comes with MS-DOS 6.0 (or later) or Windows 95/98 to prevent these problems.
Printing is light, distorted, or has gaps
1 Has one of ribbons separated from the head?
Stop the printing and reinstall all the ink car­tridges. Take up any slack in the ribbons. If a par­ticular ink cartridge repeatedly causes problems, try a different ink cartridge.
70 User’s Guide
2 Is the ink cartridge head dirty?
Clean the cartridge head by refering to Chapter 5, Maintaining the Printer. The platen often gets dirty at the same time as the head, so it is recom­mended to also clean the platen.
3 Is the platen dirty?
Clean the platen by refering to Chapter 5, Main­taining the Printer. If cleaning the head and the platen does not work, contact the supplier from where you pu rchased the printer.
4 Are you using the correct ink cartridge for the
chosen printing medium?
Use only OKI ink cartridges for the DP-5000 printer. When printing in colour on the glossy side of a greeting card, use only metallic ink car­tridges.
5 Are you printing on a rough or special surface (such
as overhead transparency film)?
Rough or specially treated surfaces may not allow the ink to adhere well, resulting in gaps or disto r­tions. In such a case, use a halftone setting appro­priate for the image.
English
6 Are you printing images with sudden colour
variations or very bright colours?
In these situations, the overlap of different col­ours of ink can degrade the quality of the image. Reducing the amount of halftoning can reduce this effect. Use a halftone option appropriate for the image.
7 Are you printing on envelopes, thermal paper, or
picture ca rds?
Printing is unreliable on envelopes and other sur­faces which have a non-uniform thickness. Print­ing and feeding of thermal paper is unreliable. The paper side of picture cards may be printed on if the surface is smooth and the card thickness is
0.23 mm (0.01") or less, but pri n tin g on t he photo side is unreliable.
8 Are you printing on the wrong side of the paper?
With both VPhoto Print Film and Dye Sublima­tion Paper, printing should take place on the glossy side. Take care not to print on back of the paper, particularly with Dye Sublimation paper, while using the Dye Sub ink cartridges as the rib­bons in the cartridges may break.
Chapter 7 - Troubleshooting 71
Colour printing is not working or is extremely slow
manual for information and check the colour set­tings.
1 Are the ink cartridges for colour printing
installed?
Only the following ink cartridges are suitable for colour printing:
a Yellow, cyan, magenta, and black ink car-
tridges
b Yellow, cyan, magenta, black, VPhoto
Primer and Finish II ink cartridges
2 Are the settings correct?
Colour printing is selected if
, or
graphs
Graphics/Text
Automatic, Photo-
is selected in Docu-
ment Ty pe.
3 Do you have enough disk space?
Make sure there is enough space on your hard disk, (the working space is released once printing is finished.)
4 Is the application set for colour printing? Does the
application support colour printing?
Some applications have colour printing enable/ disable settings. Some applications do not sup­port colour printing. Refer to your computer User
5 Are you using many applications at one time?
When little memory is available for print process­ing, printing may take a long time or fail. Close as many applications as possible and try again.
6 Do you have enough memory?
Handling colour images requires a lot of memory for the application and for the data. Sometimes there is insufficient memory left for printing. Make sure your computer has enough memory to print the size of images you are using.
7 General protection fault err ors occur.
These errors can occur when there is insufficient memory for colour printing or when part of the hard disk has become corrupted. After decreasing the size of the print data or scanning the hard disk, try printing again.
8 Is the free space on the hard disk fragmented?
The time required for printing can increase dra­matically if the free space on the disk drive is extremely fragmented. Clean up your files and defragment the disk by periodically running a
72 User’s Guide
utility like DEFRAG that comes with MS-DOS
6.0 (or later) or Windows 95/98.
English
corner cut end is placed at the top of the paper guide.
Paper is not feeding correctly or not ejecting correctly from the sheet feeder
1 Are you using paper which is thicker or thinner
than recommended?
Use paper within the range 0.07 mm - 0.23 mm (0.003" - 0.01"). For auto feeding use paper in the range 0.07 mm - 0.1 mm (0.003" - 0.004").
2 Are you using poor quality paper?
Paper that is folded, ripped or has holes, such as loose leaf binder or refill paper, can cause paper jams and should not be used.
3 Are you using curled paper?
This will cause paper jams. The paper should be curled the opposite way to flatten it out before it is used.
4 Are you using paper with folded or cut corn ers?
This can cause problems since the paper position sensor and paper length sensor do not work prop­erly. Sheets with corner cuts, such as transparen­cies and back print film, will work fine if the
5 Is there a paper jam?
Clear the paper jam. Sometimes a small piece of the jammed page will tear off and remain in the printer so that sheets will continue to jam after the page is removed. Remove any small remain­ing pieces of paper.
6 Is the paper feed guide too narrow for the paper?
The paper feed guide should hold the paper loosely enough so that it can feed easily.
7 Is there too much paper in the sheet feeder?
The sheet feeder can hold up to 100 sheets of plain paper, an y more than this ma y caus e a paper jam.
8 Is the paper feed switch posi tioned correc tly for the
paper feed method?
To print on plain paper using automatic feed mode, set the paper feed switch to position “A”; to print in manual feed mode, set it to position “M”.
Chapter 7 - Troubleshooting 73
9 Is the cut corner in the correct position (for
transparencies and back print film)?
When these sheets are inserted with the cut corner incorrectly positioned, they may not feed cor­rectly. Follow the instructions and insert the sheets correctly.
10 Are you printing on envelopes, thermal paper, or
picture cards?
Correct printing and feeding of envelopes and thermal paper cannot be guaranteed. The paper side of picture cards can be used if the card is less than 0.23 mm (0.01") thick and manual feed mode is used. Printing on the photo side is unreli­able.
13 Have you loosened the paper sufficiently prior to
loading it into the sheet feeder?
Paper must be riffled several times prior to being loaded into the sheet feeder. If not, sheets of paper may stick to one another and cause multiple sheets to feed into the printer at the same time, or other forms of misfeed.
Printer emits unusual noises when the power is turned on, and the error lights blink
1 Has the carriage packing material been
removed?
Refer to Chapter 1, Introduction for details on removing packing material.
11 Are you using home-made cards or thic k cards?
Cards with thickness within the range of 0.07 mm
- 0.23 mm (0.003" - 0.01") can only be used in manual feed mode.
2 Has the packing tape on the case been removed?
There are two pieces of tape on the front of the printer that help protect the printer during ship­ping. These must be removed before using the printer.
12 Is there anything blocking the paper output slot
(such as a large pile of printed sheets)?
This can cause ejection or feed problems, remove the blocking paper.
3 Has an ink cartridge become dislodged from the
carriage?
Open the front cover and make sure the ink car­tridges are correctly installed.
74 User’s Guide
4 Is there paper caught between the platen and the
print head?
Remove the paper (for reference see ‘Cleaning the Printer’, Chapter 5) .
5 “Missing ink cartridges ” message appears. Are all
the necessary colours of ink cartridge installed in the printer?
Colour printing requires that fo ur colours of ink cartridge (yellow, magenta, cyan, and black) are installed with the OKI logo (B side) facing up.
6 Are you generating monochrome printing in
Automatic mode?
If
Automatic
is selected in Document Type, col­our ink cartridges must be installed even when printing monochrome. If you want to print using only black ink, select
chrome Text.
Greyscale
or
Mechanism or cartridge change error
1 Are the ink cartridges correctly installed?
If an ink cartridge ha s b ecome d isl od ged f rom the holder, an ink cartridge change error will occur. Open the front cover and reinstall the ink car­tridge.
Mono-
English
2 Are you using the prin ter on a level surface?
The printer will not operate correctly on a slanted surface. Place it on a level, stable surface.
3 Is the printer in a place where it is subject to
movement?
Various movements such as bumps and vibrations can cause mechanical problems. Place the printer in an environment where it will not be subject to movement.
4 Is the front cover properl y closed?
The printer will not operate correctly if the fro nt cover is not closed properly. Close the front cover correctly.
5 Are items stacked on top of the printer?
The printer may malfunction if items are stacked on top or to the side of th e printer. Remove any obstruction on top or to the side of the printer.
Ink cartridges are not correctly recognised
1 Is the bar code on the ink cartridge dirty?
Clean the bar code.
Chapter 7 - Troubleshooting 75
2 Is the ink cartridge installed in the holder with the
(A) side up?
Make sure the ink cartridges are placed in the holder with the identification markings (B side) facing up.
3 Has an ink cartridge for a different printer been
installed?
Ink cartridges made by other manufacturers will not work. Use only ink cartridges recommended by OKI.
Printing quality, hue, and resolution queries
1 Can all four colours of the colour inks be
combined for black and white printing?
If
Darker Black
is set in colour printing or if the brightness and contrast settings are correct, 4-col­our black is possible. To print only with black, turn off
Darker Black
, and return the
Image
ting under Image Settings to default. For monochrome printing, select
under
Document Type
.
Greyscale
set-
2 Black is printed with black ink, but grey portions
are printed using four colours.
In colour printing, greyscale intermediate colours (such as grey) are printed using four colours. If you want to print only in black ink, set the
ment Type
in the Print dialogue box to
3 I would like to adjust the image quality of
photographs without reducing character resolution.
setting in the
Document/Quality
Greyscale
Docu-
tab
.
Characters always print at the currently selected resolution (if an outline font is used). The image quality of photographs can be adjusted independ­ently using the
dialogue box.
tings
4 There seems to be no difference between
photographic output using monochrome printing at ‘Fine’ and images obtained by monochrome printing at ‘Standard’.
Halftone
When monochrome printing in
setting in the
Fine
More Set-
, only the characters can be printed at 1200 dpi. This is done by smoothing the 600 dpi images. The qual­ity of photographs, however, differs little from that of images obtained by monochrome printing at
Standard.
76 User’s Guide
5 When plain or other coarse-surfaced paper is
printed in colour, ink is missing from a number of points on the image.
When paper with a coarse surface is used for full colour printing, ink will be missing from certain points where it was difficult to deposit. To correct this, you can attempt the following.
a Set the Halftone setting in the
dialogue box to
tings
Standard Dither
More Set-
for printing. The image will be coarse, but the ink will transfer to the paper more reliably.
b If you have VPhoto Primer ink, the image
quality may be improved by providing an undercoat.
6 When coloured paper is used for full colour
printing, the colours are not reproduced correctly.
Colour printing is based on the colours repro­duced when ink is printed on white paper, so cor­rect colours cannot be reproduced on coloured paper. DP printers, however, can provide the fol­lowing forms of printing even on coloured paper:
a On light-coloured paper, DP printers pro-
vide a white undercoat prior to colour print­ing. This allows colours to be reproduced in
English
tones clos e to those obtained by pr inting o n white paper.
b On dark-coloured paper, impressive finish-
ing may be obta ined by using mon ochrome printing with white ink.
7 Colour images in the same docu ment look different.
Make sure that you select the same media type and print mode. The media type presets the most suitable settings for your document. If you change the media type or print mode, it will affect the printed results.
Ink and paper
1 How should I use white ink?
White ink can be used as follows: a As with foil ink, white ink is effective for
spot colour printing on dark-coloured paper.
b White ink can provide an undercoat for full
colour printing on light-coloured or coarse­surfaced paper. The white undercoat will improve image quality and colour reproduc­tion.
Chapter 7 - Troubleshooting 77
2 How should I use VPhoto Primer ink?
The VPhoto Primer ink prints an und ercoat and improves the print quality on most plain papers by allowing you to print photo quality images at 2400 dpi using variable dots.
3 Is it OK to print using white ink on top of a full
colour image?
This can cause unsatisfactory results. Print the white ink before using other ink colours.
7 Can I use the Photo Overc oat cartridge for photo
realistic finishing?
No. Always use the Finish II cartridge.
Connection method
1 I would like to use a printer switcher.
Since your printer switcher may not support bi­directional communication, use a uni-directional interface setting.
4 For full col ou r pr in ti ng a nd glo s sy fi ni sh , ma y I us e
any type of paper?
We suggest using High Grade Paper for full col­our printing and glossy finish. Using other types of paper can produce a poor image. Although using our VPhoto Primer can help make many plain papers suitable for full-colour printing.
2 I would like to use multiple printer ports for
connections.
If the computer is AT-compatible, up to three ports (LPT1 to LPT3) can be us ed, as long as the y are parallel ports.
3 Can I use the printer on a network?
Yes, the printer can be used on a network, but
5 Must I use the special sheets when printing
transparencies?
only with a unidirectional interface and when set
for unidirectional communication. Yes, OKI recommended inks do not adhere well to normal transparency sheets.
6 Can I print on regular greeting cards?
Yes, using manual feed mode.
Other operational queries
1 How do I delete the printer driver?
For Windows 95/98, refer to ‘Installing the
Printer Driver’ in Chapter 3 for details.
78 User’s Guide
2 When my display is set for 64,000 or 16,700,000
colours, I run out of memory when printing.
Windows runs out of memory when there are too many display colours. Change to 256 colours when printing. Changing the display mode does not change the print results.
3 When I print from Notepad in Windows, the left
edge does not print.
This happe ns whenever you print from N otepad at 600 dpi or mo re. Sw it ch t o 30 0 d pi o r u se a di f ­ferent application.
4 When I print many sheets continuously, small
vertical lines ap pear on the right side of the page.
When printing for long periods of time, the print head retains heat, and ink can attach to the paper in places other than just the printing area. After printing 30 sheets of Letter/A4 sized pages in monochrome or 8 Letter/A4 sheets in colour, let the printer cool down before continuing printing.
5 How can I reduce or enlarge my d ocument?
The printer driver software allows you to scale printing. Specify your scaling factor (25 - 400%) in the
Reduce
or
Enlarge
option of your printer
driver software.
English
6 Why can I not print correctly with page layout
settings?
There are application programs that allow you to format a document composed of both orientatio ns of portrait and landscape. When printing such document with layout (more than 2 pages per sheet), it may not print properly.
7 Why can I not print spot colour using the Metallics
& CMYK option?
You cannot prin t text larger than 32pt in spot col ­our. In some application programs, you cannot print in spot colour if the text is rotated or reshaped.
Chapter 7 - Troubleshooting 79

Troubleshooting - Macintosh

When problems occur during printer operation, please check the following troubleshooting tips before return­ing the printer for repair.
Power does not come on
1 Is the power cord disconnected?
Make sure the power cord is plugged into an out­let as well as connected to the printer. After checking the power cable, push the
power
to turn on the printer.
2 Is the printer plugged into an extension block or
power strip?
After turning on the extension block or power strip, press the
button on the printer.
power
During installation a “File not found” error occurs or the installer is not found
1 Is At Ease installed?
If you are using
At Ease
when you place the Installation Disc in the CD-ROM drive, (some of the Performa series start up in
At Ease
), the fol-
lowing things may happen.
butto n
a The alert dialogue box appears. b The installer is not displayed. In these cases the following methods can be used
to install the printer driver: aFrom the
Finder.
Double-click on the
Special
menu, select
installer
install the printer driver.
bIf the
Switch To Finder
available on the
Switch To At Ease
checkbox in
Special
At Ease
function is not menu, select
and check the
settings. Restart your
computer and install the printer driver.
The icon does not appear in the Chooser
1Is
QuickDraw GX
If
QuickDraw GX
enabled?
is installed, disable it by fol-
lowing these steps: a Select “Control Panel” from the Apple
menu.
bOpen the
Extensions Manager.
Switch To
icon to
Off
80 User’s Guide
c Deselect d Close the
QuickDraw GX
Extensions Manager,
in the list of items.
your Macintosh.
2 Is the printer driver installed?
Install the DP-5000 printer driver from the Instal­lation Disc (CD-ROM).
and restart
English
device must have a unique device number. (If the computer has more than one SCSI bus, then the device number must only be unique for the bus that the printer is attached to.)
4 Are you using a high impedance cable?
Use a high impedance cable for each device in th e SCSI chain.
The DP-5000 printer cannot be selected in Chooser
1 Are the SCSI cable and terminator correctly
connected?
Correctly connect the SCSI cable and terminator. Make sure that the cable is not bent excessively. Excessive bending of the cable may break the wires inside.
2 Is the SCSI cable loose?
Make sure the SCSI cable connectors are firmly attached at both ends using the fastening screws or clasps.
3 Is the SCSI device number set correctly?
Make sure the SCSI device numb er fo r the prin te r
5 Is the cable to o lo n g ?
Do not use a cable that is longer than you need. The signals become more unstable as the cable gets longer.
6 Is the printer turned on?
Make sure the printer is turned on before using the
Chooser
7 Were the printer and computer turned on in the
wrong order?
to select the printer.
Turn the printer on before turning on the compu­ter.
8 Is the front cover closed correctly?
Make sure that the front cover is closed correctly.
is not the same as that used by any other SCSI device attached to the computer. Each SCSI
Chapter 7 - Troubleshooting 81
9 Is the ready light off?
Press the the
10 Are you using the wrong cartridges?
ready/insert
ready
light comes on.
button and make sure that
Use only OKI recommended cartridges in the DP-5000 printer. Do not use cartridges from other manufacturers.
14 Is the device number set correctly?
Make sure the SCSI device number of the printer is not the same as that used by any other SCSI device attached to the computer. Each SCSI device must have a unique device num ber. (If the computer has more than one SCSI bus, then the device number must only be unique for the bus that the printer is attached to.)
11 Are the cartridges installed correctly?
Insert the cartridges in the holders with the identi­fication markings (B side) face up.
15 Is the terminator connected?
Make sure there is a terminator connected to the last peripheral in the SCSI chain. If you are using a device with an internal terminator, make it the
12 Is the ribbon in one of the cartridges used up?
last peripheral in the SCSI chain. When the ribbon in a cartridge has been used up, black and silver stripes will be visible on the rib­bon. Install a new cartridge. After replacing the cartridge printing will continue from where it left off.
16 Is there a paper jam?
Remove the paper. If the paper is caught in the
rollers, open the front cover, push down on the
release lever, and gently remove the paper. Make
sure there are no pieces of paper left in the
13 Is the SCSI cable correctly connected?
printer. Make sure the cable is not bent excessively, and secure it firmly at both ends with the fastening screws or clasps.
82 User’s Guide
17 Are the settings in the application correct?
Recheck the printer settings in the application.
18 Is the printer driver correctly installed?
Install the DP-5000 printer driver from the Instal­lation Disc (CD-ROM).
19 Has the printer been selected using the Choo ser?
From the
menu, select the
Apple
Chooser
and make sure the printer and device number appear correctly. Click on the printer name and SCSI#. (The printer may not be selected correctly if you do not click on the printer name.)
20 Do you have enough hard dri ve space?
The DP-5000 requires work space on the hard disk when it prints. Keep enough space open on the disk for the printer to operate. (After printing, the work space is released.)
21 Does the hard disk have areas where reading or
writing are unreliable?
If there are areas on the hard disk where reading or writing are unreliable, sometimes a printing error will occur and printing will stop. Periodi­cally use the
Disk First Aid
utility that comes with your system software (or other commercial disk checking utility) to prevent these problems.
English
Colour printing is not working or is extremely slow
1 Are the ink cartridges for colour printing
installed?
The following ink cartridges are required for col­our printing:
a Yellow, cyan, magenta, and black ink car-
tridges
b Yellow, cyan, magenta, black, VPhoto
Primer, and Finish II ink cartridges
2 Are the print settings correct?
In the Print dialogue box, select
tographs
or
Graphics & Text
Automatic, Pho-
from the
menu.
3 Is the free space on the hard disk fragmented?
The time required for printing can increase dra­matically if the free space on the disk is extremely fragmented. Clean up your files and defragment the disk by periodically using a defragment utility.
Type
Chapter 7 - Troubleshooting 83
4 Is enough memory allocated?
Colour printing may not be pos sible if the mem­ory allocated to the application is insufficient. Allocate more memory to the application.
5 Are you using memory managemen t tools or virtual
memory?
When you are using memory managem ent tools such as RA M Doubler or v irtual memo ry, mem­ory may not be correctly recognised for colour printing.
If colour printing is not working, try disabling these utilities and try again.
6 Do you have enough disk space?
Make sure there is enough empty space on your hard disk. (The working space is released once printing is finished.)
When there is just barely enough working space left on the disk, printing may take much longer than normal.
7 Is the application set for colour printing? Does the
application support colour printing?
Some applications have colour printing enable/ disable settings. Some applications do not sup-
port colour printing. Read the manual for the application and check the colour settings.
8 Are you using many applications at one time?
When very little memory is available for print processing, printing may take a long time or fail. Close as many applications as possible and try again.
Printing is light, distorted, or has gaps
1 Has one of the ribbons separated from the
head?
Stop the printing and reinstall all the cartridges. Take up any slack in the ribbons. If a particular cartridge repeatedly causes problems, try a differ­ent cartridge.
2 Is the head dirty or is there an obstruction on the
print head?
Clean the head by following the directions in Chapter 5. If anything is stuck to the print head, remove it, being careful not to damage the head. The platen often gets dirty at the same time as the head, so it is recommended that you clean the platen after cleaning the head.
84 User’s Guide
3 Is the platen dirty or is there an obstruction on the
platen?
Clean the platen by following the directions in Chapter 5. If anything is stuck to the platen, remove it, being careful not to damage the platen.
If cleaning the head and the platen does not work, contact the supplier from where you purchased the printer.
4 Are you using the correct cartridges for the chose n
printing medium?
Use only OKI cartridges for the DP-5000 printer. When printing transparencies, use only recom­mended Overhead Projector Transparency Film (A4).
5 Are you printing images with many sudden colour
variations or very bright colours?
In these situations, the overlap of different col­ours of ink can degrade the quality of the image. Try changing the Halftone option in the Settings dialogue box from
Fine
to
Image
Standard
Use a Blends option appropriate for the image.
English
6 Are you printing on envelopes, thermal paper, or
picture postcards?
Printing is unreliable on envelopes and other sur­faces which have a non-uniform thickness. Print­ing and feeding of thermal paper is unreliable. The back side of picture postcards may b e printed on if the surface is smooth and the card thickness is 0.23 mm (0.01") or less, but printing on the photo side is unreliable.
7 Are you printi ng in colour on the glossy side of a
greeting card?
The glossy side of a greeting card can only be printed on using metallic cartridges.
8 Are you printing on the wrong side of the paper?
With both VPhoto Print Film and Dye Sub Paper, printing should take place on the glossy side. Par­ticularly with Dye Sub Paper, take care not to print on back of the sheet while using Dye Sub ink cartridges. The ribbons in the cartridges may
.
break.
Chapter 7 - Troubleshooting 85
Paper is not feeding or ejecting correctly from the sheet feeder
1 Are you using paper which is thicker or thinner
than recommended?
Use paper within the range 0.07 mm - 0.23 mm (0.003" - 0.01"). For auto feeding use paper in the range 0.07 mm - 0.1 mm (0.003" - 0.004").
2 Are you using poor quality paper?
Paper that is folded, ripped or has holes, such as loose leaf binder or refill paper, can cause paper jams and should not be used.
3 Are you using curled paper?
This will cause paper jams. The paper should be curled the opposite way to flatten it out before it is used.
4 Are you using p a p e r w i th f ol ded or cut corne rs?
This can cause problems since the paper position sensor and paper length sensor do not work prop­erly. Sheets with corner cuts, such as transparen­cies and back print film, will work fine if the corner cut end is placed at the top of the paper guide.
5 Is the cut corner in the correct posi tion?
When these sheets are inserted with the cut corner incorrectly positioned, they may not feed cor­rectly.
6 Is the paper feed guide too narrow for the paper?
The paper feed guide should hold the paper loosely enough so that it can feed easily.
7 Is there too much paper in the sheet feeder?
The sheet feeder can hold up to 100 sheets of plain paper, or 30 transparencies, any more than this may cause a paper jam.
8 Is the paper feed switch posi tioned correctl y for th e
paper feed method?
To print on plain paper using automatic feed mode, set the paper feed switch to position “A”; to print in manual feed mode, set it to position “M”.
9 Are you printing on envelopes, thermal paper, or
picture postcards?
Correct printing and feeding of envelopes and thermal paper cannot be guaranteed. The back side of picture postcards can be used if the card is less than 0.23 mm (0.01") thick and manual feed
86 User’s Guide
mode is used. Printing on the pho t o side i s un rel i­able.
English
The printer emits unusual noises when the power is turned on, and the error lights blink
10 Are you using home-made cards or thick cards?
Cards with thickness within the range of 0.07 mm
- 0.23 mm (0.003" - 0.01") can be used in manual feed mode.
11 Are there pages piled up near the output slot or in
the output paper tray?
When printed material obstructs the paper output slot, the paper feed and paper output may not work correctly.
12 Have you loosened the paper sufficiently prior to
loading it into the sheet feeder?
Paper must be riffled several times prior to being loaded into the sheet feeder. If not, sheets of paper may stick to one another and cause multiple sheets to feed into the printer at the same time, or other forms of misfeed.
1 Has the carriage packing material been
removed?
Refer to Chapter 1, Introduction for details on removing packing material.
2 Has the packing tap e been removed?
There are two pieces of tape on the front of the printer that help protect the printer during ship­ping. Gently remove the tape before using the printer.
3 Has a cartridge become dislodged from the
cartridge holder?
Open the front cover and mak e sure the cartrid ges are correctly installed.
4 Is there a paper jam?
Clear a paper jam by refering to ‘Clearing Paper Jams’ in this Chapter. Occasionally a small piece of paper will tear off and remain in the printer. If this happens, hold the release lever down and use a thick piece of paper to remove the small piece of paper.
Chapter 7 - Troubleshooting 87
A mechanism or cartridge change error occurred
1 Are the cartridges installed correctly?
If a cartridge has become dislodged from its holder, a cartridge change error will occur. Open the front cover and reinstall the cartridge.
2 Are you using the printer on a level surface?
The printer will not operate correctly on a slanted surface. Place it on a level, stable surface.
3 Is the printer in a place where it is subject to
movement?
Various movements such as bumps and vibrations can cause mechanical problems. Place the printer in an environment where it will not be subject to movement.
4 Is the front cover properly cl osed?
The printer will not operate correctly if the front cover is not closed properly. Close the front cover all the wa y.
5 Are items stacked on top of the printer?
The printer may malfunction if items are stacked on top or to the side of the printer. Remove any obstruction on top or to the side of the printer.
6 Is there an obstruction in fr ont of the paper output
slot?
If the paper output slot is obstructed, paper ejected from the printer can fold or bend and cause the printer to malfunction. When printing, make sure that the paper output slot is unob­structed and that there is room for paper to be ejected.
Ink cartridges are not correctly recognised
1 Is the bar code on the cartridge dirty?
Clean the bar code.
2 Is the cartridge installed in the holder with the (A)
side up?
Make sure the cartridges are placed in the holder with the identification markings (B side) facing up.
3 Has an ink cartridge for a different printer been
installed?
Cartridges made by other manufacturers will not work. Use only OKI recommended cartridges.
88 User’s Guide
Printing quality, hue, and resolution queries
1 Can all four colours of the colour inks be
combined for black and white printing?
In colour printing mode, greyscale portions are printed using a four- c olou r greyscale. Black char­acters are also printed using a mixture of the four colours, if brightness is adjusted. To print mono­chrome portions in black only, adjust the bright­ness to 0%. To subject the overall image to monochrome printing, set the Type Settings to
Black & White.
2 Black is printed with black ink, but grey portions
are printed using four colours.
In colour printing, greyscale intermediate colours (such as grey) are printed using four colours. If you want to print only in black ink, set the Type setting in the Print dialogue box to Greyscale.
3 I would like to adjust the image quality of
photographs without reducing character resol ution.
Characters always print at the currently selected resolution (if an outline font is used). The image quality of photographs can be adjusted independ­ently using the
Halftone
setting in the
Image
ting dialogue box.
Set-
English
4 There seems to be no difference between
photographic output using monochrome printing set
Fine
to printing set to
With monochrome printing set to characters can be printed at
and images obtained by monochrome
Standard
.
, only the
Fine
. This is done by
Fine
smoothing the Standard images. The quality of photographs, however, differs little from that of images obtained by monochrome printing set to Standard.
5 When plain or other coarse-surfaced paper is
printed in colour, ink is missing from a number of points on the image.
When paper with a coarse surface is used for full colour printing, ink will be missing from certain points where it was difficult to deposit. To correct this, you can attempt the following:
a Set the Halftone setting in the
dialogue to
Standard
for printing. The
Image
Setting
image will be coarse, but the ink will trans­fer to the paper more reliably.
b If you have VPhoto Primer ink, the image
quality may be improved by providing an undercoat.
Chapter 7 - Troubleshooting 89
6 When coloured paper is used for full colour
printing, the colours are not reproduced cor rectly.
Colour printing is based upon the ink being printed on a white background, so correct colours cannot be reproduced on coloured paper. DP printers, however, can provide the following forms of printing even on coloured paper.
improve image quality and colour reproduc­tion.
2 Can I print on overhea d transparencies using foil
cartridges?
Printing is possible, but the foil ink is not trans­parent.
a On light-coloured paper, DP printers pro-
vide a white undercoat prior to colour print­ing. This allows colours to be reproduced in
3 Can I use the Dye Sub Overcoat cartridge for Glossy
finishing?
No. Always use the Finish II cartridge.
tones close to those obtained by printing on white paper.
b On dark-coloured paper, impressive finish-
ing may be obtained by using monochrome printing with white ink.
Ink and paper
1 How should I use white ink?
White ink can be used as follows: a As with foil ink, white ink is effective for
spot colour printing on dark-coloured paper.
4 Is it OK to print using the white ink on top of a full
colour image?
This can cause unsatisfactory results. Print the white ink before using other ink colours.
5 For full colour printing and glossy finishing, may I
use any type of paper?
We suggest using High Grade Paper for full col­our printing. Using other types of paper can pro­duce a poor image. Using our VPhoto Primer will help make many plain pap ers suita ble for fu ll-col ­our printing.
b White ink can provide an undercoat for full
colour printing on light-coloured or coarse­surfaced paper. The white undercoat will
90 User’s Guide
Connection method
1 Can I connect multiple DP printers to a single
computer?
If different SCSI device numbers are used, multi­ple printers can be connected to a single Macin­tosh. Of course, simultaneous printing is not possible.
2 Can I connect a single DP printer to multiple
computers?
No, the printer is not designed for this.
Other operational problems
1 Is this printer compatible with PostScript?
The DP-5000 printer uses QuickDraw. It is not compatible with PostScript.
2 EPS files cannot be output clearly.
Since EPS files are data files for PostScript print­ers, images at 72 dpi may be output from Quick­Draw depending on the application.
3 Are enlargements and reduction s pos sible?
Set either the enlargement or the reduction rate in the
Reduce
or
Enlarge
setting in the
Page Setup
English
dialogue box. This value may be specified between 25 and 400.
4 The preview doesn’t change even though I change
the reduction or enlargement in the dialogue box.
Page Setup
The preview will not change size with different reduction or enlargement settings. Check the size after printing to see that the changes took effect.
5 How do I uninstall the printer driver?
Remove the DP-5000 printer driver from the
Extensions
remove the
Preferences Queue Kit
folder in the
DP-5000 Preferences
System Folder,
file from the
folder. If you have installed the
software, and you are not going to use
it with other applications, remove the
Monitor Extensions
6 Can this printer be connected to Windows and
Macintosh computers simult aneously?
and
Queue Watcher
folder. Restart your computer.
files from the
and
Queue
No, the parallel port and the SCSI port cannot be used at the same time. Connect a Macintosh com­puter to the printer using the Macintosh interface module, and connect a Windows computer with­out the module.
Chapter 7 - Troubleshooting 91
7 Why can I not print correctly with page layout
settings?
There are application programs that allow you to format a document composed of both o rientation s of portrait and landscape. When printing such document with layout (more than 2 pages per sheet), it may not print properly.
92 User’s Guide
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