Oki C330 User Manual

C330/C530
User’s Guide
moc.atadiko.ym10312395
Copyright Information
Copyright © 2010 by Oki Data. All Rights Reserved
C330/C530 User’s Guide
P/N 59321301, Revision 1.0
Disclaimer
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site: http://www.okiprintingsolutions.com.
Trademark Information
Oki and Oki Data are registered trademarks of Oki Electric Industry Company Ltd.
Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard Company.
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/ or other countries.
Other product names and brand names are registered trademarks or trademarks of their proprietors.
2 – Copyright Information
Emergency First Aid
Take care with toner powder:
If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting.
If inhaled, move the person to an open area for fresh air. Seek medical attention.
If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.
Note:
Images used in this manual may include optional features that your product does not have installed.
3 – Copyright Information
Contents
Notes, Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Multi-Purpose Tray (MPT) View . . . . . . . . . . . . . . . . . . . . . . 9
Interior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the Display Language . . . . . . . . . . . . . . . . . . . . . . 12
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Power Save Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Paper Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Tray 1 and Optional Tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . 15
Media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Media Weight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Multi Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Face Down Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Face Up Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Duplex. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Tray 1 and Optional Tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . 17
Multi-Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
How to Print the Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . 31
How to Change the Settings: Users . . . . . . . . . . . . . . . . . . . . 32
How to Change the Settings: Administrator . . . . . . . . . . . . . . 33
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Print Jobs Menu: Model C530 Only . . . . . . . . . . . . . . . . 34
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Shutdown Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Color Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Sys Config Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
PCL Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
PPR Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
FX Emulation Menu Calibration . . . . . . . . . . . . . . . . . . . . . 53
USB Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4 – Contents
Contents (cont.)
Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Memory Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Sys Adjust menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Usage Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Administrator Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Print Statistics Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Replacing Consumables and Maintenance Items . . . . . . . . . . . . 77
Order Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Toner Cartridge Replacement . . . . . . . . . . . . . . . . . . . . . . . 78
Image Drum Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . 84
Replacing the Transfer Belt Unit . . . . . . . . . . . . . . . . . . . . . . 92
Fuser Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cleaning the LED Head . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Cleaning the Housing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Available Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Additional Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Additional Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Paper Sensor Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . 110
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Troubleshooting Print Problems. . . . . . . . . . . . . . . . . . . . . . 127
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Utilities: Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Color Software Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . 132
Network Software Utilities . . . . . . . . . . . . . . . . . . . . . . . 132
Optional Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Internet Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Utilities: Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
5 – Contents
Notes, Cautions and
Warnings
Note:
A note appears in this manual like this. A note provides additional information to supplement the main text which may help you to use and understand the product.
CAUTION!
A caution appears in this manual like this. A caution
provides additional information which, if ignored,
may result in equipment malfunction or damage.
WARNING!
A warning appears in this manual like this. A warning
provides additional information which, if ignored, may
result in a risk of personal injury.
6 – Notes, Cautions and Warningns

Introduction

Your printer includes these features:
• High Definition Color (HD Color), multi-level technology produces more subtle tones and smoother gradations of color to lend photographic quality to your documents;
• 600 x 600, 1200 x 600 dpi (dots per inch) and High Definition Color (HD Color) print resolution for high quality image production showing the finest detail;
• Internet Protocol version 6 (IPv6);
• Single Pass color Digital LED technology for high speed processing of your printed pages;
• PostScript 3, PCL 5C, PCL 6 and Epson FX emulations for industry standard operation and wide compatibility with most computer software;
• 10Base-T and 100Base-TX network connection lets you share this valuable resource among users on your office network;
• Photo Enhance mode to improve printouts of photographic images (Windows PCL driver only);
• Automatic two-sided (duplex) printing for economical use of paper and compact printing of larger documents;
• Template Manager utility for Windows enables the design and print of business cards, banners, labels with ease.
Additionally, the following optional features are also available:
• Additional paper tray for loading a further 530 sheets to minimize operator intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media;
• Additional memory allows printing of more complex pages. For example, high resolution banner printing;
• Model C530 only: SD card for storage of overlays, macros and downloadable fonts, and automatic collation of multiple copies of multipage documents and the download of ICC Profiles.
7 – Introduction
Overview ______________________

Front View

1. Output stacker, face down
Standard printed copy delivery point. Holds up to 150 sheets of 20 lb. US Bond or 80 g/m² paper.
2. Operator panel Menu driven operator controls and LCD* panel.
3. Paper tray Standard paper tray. Holds up to 250 sheets of 20 lb. US Bond or 80 g/m² paper.
*The display language can be changed to show English, French,
Spanish or Portuuese.
4. Multi purpose tray
Used for feeding heavier paper stocks, envelopes and other special media. Also for manual feeding of single sheets when required.
5. Multi-purpose tray release recess
6. Top cover release button
8 – Introduction

Multi-Purpose Tray (MPT) View

1. MPT paper level indicator
1. Paper support
1. Paper platform
1. Paper Guides
1. Tray Latch Button
9 – Introduction

Interior View

1. LED heads
2. Fuser release levers
3. Toner Cartridges ( )
4. Black Toner Cartridge
5. Drum Unit
10 – Introduction

Rear View

1. ON/OFF switch
2. AC power socket
3. Rear, face up stacker
* The Network Interface may have a protective “plug” which must be
removed before connection can be made.
4. USB interface
5. SD card slot
6. Network interface*
When the rear paper stacker is open, paper exits the printer through the rear and is stacked face up. This is mainly used for
11 – Introduction
heavy print media. When used in conjunction with the multi-purpose feed tray, the paper path through the printer is essentially straight. This avoids bending the paper around curves in the paper path and enables feeding of media up to 67 lb. US Bond (250 g/m²).
Changing the Display Language ____
The default language used by your printer for display messages and for report printing is English. If required, this can be changed using the Panel Downloader Utililty on the CD supplied with your printer to:
•French
•Spanish
•Portuguese

Getting Started _________________

Power Save Mode

If you do not use the machine for a while, it will enter the power saving mode to control the power consumption of the device. To cancel or initiate power saving mode, press the Power Save button on the control panel.
Note:
If your machine is connected locally (via USB), when it transitions to Sleep mode its status is viewed as off-line. To use the printer in this state, you must press the
Power Save to exit sleep mode.
12 – Introduction

Switching off

CAUTION!
Model C530 only: If you have an SD card fitted, always follow the correct shutdown procedure to ensure that no data is lost.
1. Press the OK button on the control panel to enter the
menu.
2. Press the Menu down button and scroll to the Shutdown menu.
3. Press the OK button.
4. Press the OK button to continue.
5. Press the OK button to execute.
6. At the prompt, turn the power switch OFF.
13 – Introduction

Paper Recommendations

Your printer will handle a variety of print media, including a range of paper weights and sizes, labels and envelopes. This section provides general advice on choice of media, and explains how to use each type.
The best performance will be obtained when using standard 20­24 lb. US Bond (75-90 g/m²) paper designed for use in copiers and laser printers.
Use of heavily embossed or very rough textured paper is not recommended.
Pre-printed stationery can be used, but the ink must not offset when exposed to the high fuser temperatures used in the printing process.
Envelopes
CAUTION!
Envelopes should be free from twist, curl or other deformations. They should also be of the rectangular flap type, with glue that remains intact when subjected to hot roll pressure fusing used in this type of printer. Window envelopes are not suitable.
Labels
CAUTION!
Labels should also be of the type recommended for use in copiers and laser printers, in which the base carrier page is entirely covered by labels. Other types of label stock may damage the printer due to the labels peeling off during the printing process.
14 – C330/C530 Paper Recommendations
Tray 1 and Optional Tray 2 ________

Media sizes

SIZE DIMENSIONS
Letter 8.5 x 11 inches
Legal 13 8.5 x 13 inches
Legal 13.5 8.5 x 13.5 inches
Legal 14 8.5 x 14 inches
Executive 7.25 x 10.5 inches
A5 148 x 210 mm
B5 182 x 257 mm
A4 210 x 297 mm
1
A6
1. A6 printing from Tray 1 or the MP Tray only

Media Weight Settings

105 x 148 mm
PAPER TYPE WEIGHT (US BOND) WEIGHT (g/m²)
Light
Medium Light 20 lb. US Bond
Medium
Heavy
Ultra Heavy 1
Ultra Heavy 2
17-19 lb. US Bond
21-27 lb. US Bond
28-32 lb. US Bond
33-46 lb. US Bond
47-59 lb. US Bond
64 - 74 g/m
75-82 g/m
83-104 g/m
105 - 120 g/m
121 - 176 g/m
177 - 220 g/m
2
2
2
2
2
2
If you have identical paper stock loaded in another tray (2nd tray if you have one, or multi purpose tray) you can set the printer to automatically switch to the other tray when the current tray runs out of paper. When printing from Windows applications, this function is enabled in the driver settings. When printing from other systems, this function is enabled in the Print Menu. (See page 33.)
15 – C330/C530 Paper Recommendations
Multi Purpose Tray ______________
The multi purpose tray can handle the same sizes as trays 1 and 2 but in weights up to 58 lb. US Bond (220 paper stock use the face up (rear) paper stacker. This ensures that the paper path through the printer is almost straight.
The multi purpose tray can feed paper widths from 3 inches (76 mm) to 8.5 inches (215.9 mm) and lengths from 5 inches (127 mm) to 52 inches (1320 mm) (banner printing).
For paper lengths exceeding Legal 14-inch (356 mm) use paper stock between 28 lb. US Bond (90 g/m²) and 32 lb. US Bond (128 g/m²) and the face up (rear) paper stacker.
Use the multi purpose tray for printing on envelopes and labels. Up to 10 envelopes can be loaded at one time, subject to a maximum stacking depth of about 3/8-inch (10 mm).
g/m²). For very heavy
Face Down Stacker ______________
The face down stacker on the top of the printer can hold up to 150 sheets of 21 lb. US Bond (80 g/m²) standard paper, and can handle paper stocks up to 47 lb. US Bond (176 g/m²).
Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).
Face Up Stacker_________________
The face up stacker at the rear of the printer should be opened and the tray extension pulled out when required for use. In this condition paper will exit via this path, regardless of driver settings.
The face up stacker can hold up to 100 sheets of 21 lb. US Bond (80 g/m²) standard paper, and can handle stocks up to 58 lb. US Bond (220 g/m²).
Always use this stacker and the multi purpose feeder for paper stocks heavier than 47 lb. US Bond (176 g/m²).
Duplex ________________________
Automatic two-sided printing on the same range of paper sizes as tray 2 (i.e. all cassette sizes except A6), using paper stocks from 17-47 lb. US Bond (64-176 g/m²).
16 – C330/C530 Paper Recommendations

Loading Paper

Tray 1 and Optional Tray 2 ________
1. Remove the paper tray from the printer.
2.
Fan the paper to be loaded at the edges (1) and in the middle then tap the edges of the stack on a flat surface to make it flush again
(2) to ensure that all sheets are properly separated,
(3).
1
17 – C330/C530 Loading Paper
2
3
3. Adjust the rear stopper (1) and paper guides (2) to the size of paper being used.
18 – C330/C530 Loading Paper
4. Load paper as shown, keeping the stack below the
maximum fill line (1).
Note
Letterhead paper should be loaded face down with the top edge towards the front of the printer.
19 – C330/C530 Loading Paper
5. Gently insert the paper tray in the printer.
To prevent paper jams:
• Do not leave space between the paper and the guides
and rear stopper.
• Do not overfill the paper tray. Capacity depends on the
type of paper stock.
• Do not load damaged paper.
• Do not load paper of different sizes or types at the same
time.
• Close the paper tray gently.
20 – C330/C530 Loading Paper
• Do not pull the paper tray out during printing (except as
described below for the 2nd tray).
Notes
• If you have two trays and you are printing from the 1st (upper) tray, you can pull out the 2nd (lower) tray during printing to reload it. However, if you are printing from the 2nd (lower) tray, do not pull out the 1st (upper) tray. This will cause a paper jam.
• For face down printing, make sure the face up (rear) stacker (a) is closed (the paper exits from the top of the printer). Stacking capacity is approximately 150 sheets, depending on paper weight.
• For face up printing, make sure the face up (rear) stacker is open and the paper support extended. Paper is stacked in reverse order and tray capacity is approximately 100 sheets of 20-
lb. US Bond (75 g/m2) paper.
(1) is
21 – C330/C530 Loading Paper
CAUTION!
Do not open or close the rear paper exit while printing as it may result in a paper jam.
22 – C330/C530 Loading Paper

Multi-Purpose Tray

________________________
Note
Do not exceed the paper capacity of about 100 sheets or 10 envelopes. Maximum stacking depth is 3/8-inch (10 mm).
23 – C330/C530 Loading Paper
1. Open the multi purpose tray.
2. Fold out the paper supports.
24 – C330/C530 Loading Paper
3. Press gently down on the paper platform to ensure it is
latched down.
4. Adjust the paper guides (1) to the size of paper being used.
25 – C330/C530 Loading Paper
5. Load the print media keeping the stack below the
maximum stack line (1): about 100 sheets or 10 envelopes. Fine tune the guides to the stack.
Letterhead, simplex: For single-sided printing on
letterhead paper load the paper into the multi purpose tray with pre-printed side up and top edge into the printer.
Letterhead, duplex: For two-sided (duplex) printing on
letterhead paper load the paper with pre-printed side down and top edge away from the printer.
Envelopes: load face up with top edge to the left and
short edge into the printer. Do not select duplex printing on envelopes.
26 – C330/C530 Loading Paper
6. Press the tray latch button inwards to release the paper
platform, so that the paper is lifted and gripped in place.
7. Set the correct paper size for the multi purpose tray in the Media Menu (see
“Menu Functions” on page 28).
27 – C330/C530 Loading Paper

Menu Functions

This section lists the menus accessed via the controls on the printer’s operator panel and displayed in the LCD window.
Operator Panel ___________________
C330 C530
Panel Item Function
1. Ready LED
2. Attention LED
3. Display
ON:
Ready to receive data.
BLINKING: OFF:
Offline.
ON
: A warning occurs. Printing may be possible (e.g
low toner).
BLINKING
(e.g. toner empty).
OFF
: Normal condition.
Displays the printer status and any error messages.
28 – C330/C530 Menu Functions
Processing data.
: An error occurs. Printing not possible
Panel Item Function
4.
Menu
Button
5. On Line Button
6. Back Button
7. OK
s
Button
• When the printer is off line or on line, press to enter the
• In Menu mode, scrolls through the menu item displayed.
• Press for 2 secs. or longer to jump from top to bottom.
• Switches between ONLINE and OFFLINE.
• Exits the menu and goes ONLINE when pressed in the Menu mode.
•Scrolls the HELP screen.
• Forces printing on the paper currently loaded when pressed with “WRONG PAPER” or “WRONG PAPER SIZE” displayed.
Returns to the previous higher level menu item.
In the mode.
In the
ONLINE
Menu
Menu
mode.
or
OFFLINE
mode: determines the setting selected.
mode: enters the Menu
29 – C330/C530 Menu Functions
Panel Item Function
8. Cancel Button
9. Power Save Button
• In Print mode, deletes the data being printed or received when pressed for two seconds or longer.
• If any of the following error messages appears on the display
WRONG PAPER SIZE RUN OUT OF PAPER TRAY 1 IS OPEN TRAY 1 IS NOT FOUND, press Cancel for two or more seconds to clear
the print job.
• In the Menu mode, press to exit the menu and goes ONLINE.
Model C530 only. Pressing this button switches the machine into sleep or wake-up mode. Refer to “Power Save Mode” on page 12.
30 – C330/C530 Menu Functions
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