Every effort has been made to ensure that the information in
this document is complete, accurate, and up-to-date. Oki Data
assumes no responsibility for the results of errors beyond its
control. Oki Data also cannot guarantee that changes in
software and equipment made by other manufacturers and
referred to in this guide will not affect the applicability of the
information in it. Mention of software products manufactured
by other companies does not necessarily constitute
endorsement by Oki Data.
Copyright Information
Copyright 2001 by Oki Data. All rights reserved.
Revised edition, 2001
Written and produced by the Oki Data Training and
Publications Department.
Contact Information
Please address any comments on this publication to:
Regulatory Information ..................................................... 1 19
Year 2000 Compliance ................................................... 11 9
Energy Star®................................................................... 119
Federal Communications Commission (FCC)................ 120
Industry Canada (IC)....................................................... 121
European Union Council of the European Communities122
Index ........................................................................ 123
User’s Guide: English7
|
Helpful Hints
Your printer has many features and capabilities that will help
you:
• save money.
• save time.
• operate the machine.
8Microline 390/391 Turbo
|
This section summarizes the features and capabilities directly
connected to saving money and time.
Details for these features and capabilities are provided in
other sections of this document.
You may want to use some of our Helpful Hints when
working with your machine.
Saving Money
Saving Money: Forms Tear-Off
The Forms T ear -Off feature allows a printed page (rear feed,
continuous form) to be torn off without wasting paper or
adjusting the printer.
Forms Tear-Off automatically moves the paper from the
initial printing position (print start position) to the tear-off
position, after a time interval (which you select through the
menu).
The top of the page (perforation) is even with the tear bar.
The tear bar is located under the clear top of the access cover.
Paper remains in the tear-off position until the printer
receives more data. Then, the paper moves back down for
printing (retracts to the initial print position).
When printing stops, the paper will advance to the tear-off
position.
This feature is normally turned off.
Forms T ear -Of f and the Top of Form settings interact.
For more information, refer to “Using Y our Printer, Forms
Tear-Off” and “Using Your Printer, T op of Form.”
User’s Guide: English9
|
Saving Time
Saving Time: Internet Support
Oki Data provides support via the Internet.
Oki Data’s main web site, www.okidata.com, is the gateway to
Oki Data’s products and services.
my .okidata.com is a powerful area of Oki Data’s web site
designed to help you personalize the information and service
you get from Oki Data.
You can find information at your convenience, at any time.
For more information, refer to “Service and Support, Internet
Support.”
Saving Time: Paper Park
Your printer’s paper park feature allows you to print a single
sheet (cut-sheet) page without removing continuous feed
paper from the printer.
For more information, refer to “Using Y our Printer, Paper
Park.”
Saving Time: Moving Through the Menu
When the printer is in Menu Mode, you can move forward or
backwards through the menu.
T o move forward, press GROUP , ITEM, or Set, whichever is
appropriate.
T o move backward, press and hold SHIFT , then GROUP,
ITEM, or Set, whichever is appropriate.
For more information, refer to “Using Y our Printer, Menu
Mode.”
10Microline 390/391 Turbo
|
Operation Tips
Operation Tip: Top of Form
If you turn the platen knob when the printer is turned
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
Always determine the status of the Forms T ear-Off menu
!
setting BEFORE setting the T op of Form. Refer to
“Using Your Printer, Top of Form, Forms T ear-Off
Status (ON or OFF).”
T op of Form sets the print start position for the printer. It is
adjustable in increments of 1/144 of an inch. The amount of
adjustment is limited to avoid paper jams.
The Top of Form may be left at the factory default (1 inch),
changed for a single print job, or set to a new (permanent)
default.
The first line prints at the red line of the plastic paper shield
(1) on the printhead.
The T op of Form and Forms Tear-Off settings of your printer
interact.
How you set the Top of Form depends on the status of the
Forms T ear-Off menu setting.
For more information, refer to “Using Y our Printer, T op of
Form (TOF).”
32T-18.eps
1
M
User’s Guide: English11
|
Operation Tip: Turning the Platen Knob
If you turn the platen knob when the printer is turned
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
Operation Tip: Control Access to the
Printer
You can control access to the printer by changing the setting
for the Operator Panel Function (in the Menu).
When the Operator Panel Function is set to Full Operation
(the factory default), all keys on the front panel operate.
When the Operator Panel Function is set to Limited
Operation, the PRINT QUALITY and CHARACTER PITCH
keys don’t work. This prevents these settings from being
changed from the control panel when several people are
using the printer.
For more information, refer to “Using Y our Printer, Menu
Mode, Menu Settings Table, Setup, Operator Panel
Function.”
12Microline 390/391 Turbo
|
Introduction
Thank you for purchasing this printer.
This rugged 24-pin printer can meet the needs of harsh and
demanding environments. The expanded printhead gap, zerotear capability, and multiple paper feed paths allow the
printer to handle a wide variety of media, including 6-part
forms. Your printer will provide years of dependable and
efficient service.
In addition to the many standard features, options can
expand the machine’s capabilities.
For information on the options, see “Accessories.”
Oki Data on the Internet
The Oki Data Web Sites provide the most current information
available on your product.
An on-line version of this document is available for viewing
and downloading via Oki Data’s Web Sites.
You may reach Oki Data via the Internet at:
•www.okidata.com
•my.okidata.com
For more information on the Oki Data Web Sites, refer to
“Service and Support, Internet Support.”
User’s Guide: English13
|
Printer Features
• Super reliable, durable operation: 10,000 hours Mean
Time Between Failures (MTBF)!
• Expandable head gap for handling forms up to 0.031"
(0.79 mm) thick through the bottom feed path using the
optional push and/or pull tractor.
• Advanced paper handling, with built-in rear push tractor
and zero-tear forms capability.
• Blazing print speeds:
— Utility Mode
260 to 390 cps
depends on selected characters per inch
— Letter Quality Mode
87 to 174 cps
depends on selected characters per inch
• 100% backward compatible with Microline 390/391
printers.
14Microline 390/391 Turbo
|
Parts Identification
The parts identified here are parts of the unit that you will use
during normal operation.
For accessories (consumables, options, replacement parts, and
documentation), refer to “Accessories.”
Printer Serial Number
The serial number of your machine is on a label on the back
of your machine.
The label says “S/N.”
An example serial number is: 401A0154693.
You will need your printer serial number if your
!
machine requires servicing.
A written receipt for the product, showing the date of
purchase, dealer’s name, and both the model and serial
numbers of the product must accompany any request or
claim for work to be performed under Limited
Warranty.
User’s Guide: English15
|
Parts Identification: Rear Feed
(Continuous Forms)
1 Paper Guides
2 Paper Separator
3 Paper Lever
4 On-Off Switch
5 Platen Knob
6 Control Panel
7 Acoustic Cover
8 Access Cover
Move the paper lever to the position marked “REAR.”
!
For rear feed, the paper lever is towards the front of the
printer.
32T-01c.eps
1
7
POWER ALARM
8
SEL
SEL
MENU
LF
SHIFT
FF/LOAD
Micro Feed
Down
Micro Feed
PRINT QUALITY
Up
GROUPEXIT
ITEM SET
QUIETPARKTEAR
HSD
UTL
TOF
MENU
NLQ
PRINT
SSD
CHARACTER PITCH
10 12 15
17
20 PROP
6
2
3
4
5
16Microline 390/391 Turbo
|
Parts Identification: Top Feed
(Single-Sheet)
1 Paper Guides
2 Paper Separator
3 Paper Lever
4 On-Off Switch
5 Platen Knob
6 Control Panel
7 Acoustic Cover (open)
8 Access Cover
1
7
8
SEL
SEL
MENU
LF
SHIFT
FF/LOAD
EXIT
Micro Feed
Down
POWER
TEAR
Micro Feed
PRINT QUALITY
Up
GROUP
ALARM
PARK
ITEM
QUIET
HSD
SET
MENU
UTL
TOF
NLQ
PRINT
SSD
CHARACTER PITCH
10
12
17
15
20
PROP
2
3
Move the paper lever to the position marked “TOP.”
!
The paper lever is towards the back of the printer.
32T-15.eps
6
4
5
User’s Guide: English17
|
Front Panel Lights
1
390 panel.eps
2
3
SEL
SE LLFFF/LOADTEARPARKQUIET
MENUSHIFT
EXITGROUPITEMSETPRINT
POWER ALARMMENU
5
4
Micro Feed
Down
Micro Feed
Up
1 SEL: Glows = printer selected, ready to receive data
Flashes = printer in Print Suppress Mode
Not lit = printer deselected (cannot receive data)
2 QUIET: Glows = printer is in Quiet mode.
3 Print Quality: Indicates selected print quality and
typeface.
TOF
PRINT QUALITY
UTILITY
CHARACTER PITCH
RESET
COURIER
LQ
PRESTIGE
10
17
12
20
ROMAN
SWISS
GOTHIC
ORATOR
15
PROP
6
4 POWER: Glows = printer is turned on.
5 ALARM: Glows = error condition exists:
• out of paper (no other lights blinking)
• paper jam if 15 cpi light is also blinking
• paper lever is set to wrong position if 10 cpi light is also
blinking.
• Blinks = error condition. Turn printer off, then on; if
light still flashes, contact service dealer.
When held on power up, or with SHIFT key , engages
Menu Mode.
2 SHIFT: Press and hold while pressing another key to
engage the alternate function for that key (e.g., “Micro
Feed Down” for LF key).
3 LF: Moves paper up one line: press and hold for
repetitive line feeds. When held on power up, activates
Font T est.
4 FF/LOAD: Loads/ejects single sheet of paper; loads
continuous-form paper or feeds it to next page.
390 panel.eps
TOF
8
PRINT QUALITY
CHARACTER PITCH
RESET
LQ
UTILITY
10
17
COURIER
PRESTIGE
12
20
ROMAN
SWISS
GOTHIC
ORATOR
15
PROP
9
5 TEAR: Moves continuous-form paper up for tear-off or
back down for printing.
6 PARK: Retracts continuous-form paper from the path.
7 QUIET: Turns Quiet Mode on and off. When held on
power up, activates Rolling ASCII Test.
8 PRINT QUALITY : Selects print quality and typeface.
9 CHARACTER PITCH: Selects the character pitch. Used
with SHIFT key to reset the printer and clear the buffer.
User’s Guide: English19
|
Installation
Installation Hints
• Read the setup and operating instructions in this
document carefully. Be sure to save this document for
future reference.
• Read and follow all warning and instruction labels on the
printer itself.
• Place your printer on a firm, solid surface. If you put in on
something unsteady, it might fall and be damaged. If you
place it on a soft surface (such as a rug, sofa, or bed) the
vents may be blocked, causing it to overheat.
• The printer must be installed near a power outlet which
will remain easily accessible.
• Be certain that your power source matches the rating listed
on the back of the printer. If you are not sure, check with
your dealer or with your local power company.
20Microline 390/391 Turbo
|
• Your printer has a grounded, 3-prong plug as a safety
feature. It will only fit into a grounded outlet. If you can
not plug it in, chances are that you have an older, nongrounded outlet. Contact an electrician to have it
replaced with a grounded outlet. Do not use an adapter to
defeat the grounding.
• Avoid damaging the power cord. Do not put anything on
it or place it where it will be walked on. If the cord
becomes damaged or frayed, replace it immediately.
Installation Overview
• If you’re using an extension cord or power strip with the
printer, make sure that the total of the amperes required by
all the equipment on the extension is less than the
extension’s rating. Generally, the total ratings of all
equipment plugged into any one power line should not
exceed 15 amperes. Don’t exceed this unless you know
that the power line your equipment is plugged into has a
rating above 15 amperes.
• Protect your printer from overheating. Make sure the
openings on the printer are not blocked. Do not put the
printer on or near a heat source, such as a radiator or heat
register. If you put the printer in any kind of enclosure,
make sure it is well ventilated.
To install your new printer, follow the instructions in this
section. You must complete these steps for your printer to
operate properly.
If you have purchased an accesssory (option) for your printer,
refer to the documentation you received with that accessory
for installation instructions.
Installation Location
• Place your printer on a firm, solid surface.
• Allow enough space on each side of the machine to easily
access the platen knob and the various paper feed paths.
• Make sure a power outlet is available nearby.
User’s Guide: English21
|
Customizing the Installation
Your printer has many settings (defaults) that do not need to
be adjusted as part of a standard installation.
However, you may need to adjust settings to fit your
standards.
Some settings you may need to adjust as part of your
installation are:
• Top of Form (T OF)
• Paper Path
• Printhead Gap
To adjust these settings, refer to the appropriate section in
“Using Y our Printer.”
22Microline 390/391 Turbo
|
Top of Form (TOF)
If you turn the platen knob when the printer is turned
!
on, you will cause the Top of Form to mis-align. Always
turn the printer off before turning the platen knob!
The factory default setting for the T op of Form (where
!
the printing should begin) is one inch down from the top
of the page.
Your software may print the first line of print above or
!
below where TOF is set. You may need to adjust the
TOF to meet your software’s needs. Use the procedures
in “Using Your Printer, Top of Form, Forms T ear-Off
Status (ON or OFF).”
The first line prints at the red line of the plastic paper
!
shield (1) on the printhead.
32t-18.eps
M
P
1
The T op of Form and Forms Tear-Off settings of your printer
interact.
How you set the Top of Form depends on the status of the
Forms T ear-Off menu setting.
If Forms T ear-Of f is activated (set to ON), set the Top of Form
using “Using Your Printer, Setting Top of Form, Forms TearOff ON (Step A).”
If Forms T ear-Of f is NOT activated (set to OFF), set the Top of
Form using the “Using Y our Printer , Setting Top of Form,
Forms T ear-Off OFF (Step B).”
User’s Guide: English23
|
Unpacking the Machine
Before you begin, be sure that all the items listed below are
included in your package.
If any items are missing, contact your dealer
!
immediately. Keep you packing materials and carton in
case you ever need to ship or transport the unit.
1 Printer
2 Ribbon Cartridge
3 Power Cord
32t-14.eps
POWER ALARM
1
SEL
SEL
MENU
LF
SHIFT
FF/LOAD
Micro Feed
Down
TEAR
Micro Feed
PRINT QUALITY
Up
GROUPEXIT
PARK
ITEM SET
QUIET
HSD
UTL
TOF
MENU
NLQ
PRINT
SSD
CHARACTER PITCH
10
12
17
15
20
PROP
3
2
24Microline 390/391 Turbo
|
Shipping Restraints
1 Open the access cover (1). Remove the printhead
shipping restraint (2) and tape.
Turbo-1.eps
1
SEL
SEL
MENU
LF
SHIFT
FF/LOAD
EXIT
Micro Feed
Down
POWER
TEAR
Micro Feed
PRINT QUALITY
Up
GROUP
ALARM
PARK
ITEM
QUIET
HSD
SET
UTL
TOF
MENU
NLQ
PRINT
SSD
2
CHARACTER PITCH
10
12
17
15
20
PROP
2 Remove the shipping restraint (1) behind the pull-up
roller assembly .
LF
FF/LOAD
cro Feed
own
TEAR
Micro Feed
Up
UP
ITEM SET
MENU
32t-16.eps
PRINT QUALITY
PARK
QUIET
HSD
UTL
TOF
NLQ
PRINT
SSD
CHARACTER PITCH
10
12
17
15
20
PROP
1
3 Grasp the tabs and lift off the paper separator (1).
Remove the shipping restraint (2).
2
Turbo-15.eps and Turbo-16.eps
1
4 Install the paper separator.
Turbo-17.eps
Keep your packing materials and carton in case you
!
ever need to ship or transport the unit.
2
User’s Guide: English25
|
Ribbon Cartridge
Important: Make sure you have the correct replacement
!
ribbon for the ML390/391 Turbo Printers
(P/N52104001).
The wrong ribbon WILL NOT print when installed on
the ML390/391 Turbo Printers.
1 Make sure the printer is turned OFF.
2 Center the printhead (1).
32T-18.eps
1
M
26Microline 390/391 Turbo
|
3 If you are replacing the ribbon: swing the front of the
cartridge up off the printhead, then lift the cartridge out
and discard it.
Caution! The printhead may be HOT!
!
4 Unpack the ribbon cartridge.
Important! DO NOT remove the ribbon shield from the
!
ribbon!
1Ribbon Shield
2Grip Points
3Take-up Knob
32T-19_up.eps
32t-20.eps
1
2
3
5 Install the new ribbon cartridge.
6 Turn the take-up knob in the direction of the arrow to take
up any ribbon slack.
32T-19dn.eps
32t-39.eps
User’s Guide: English27
|
Ribbon Cartridge Handling
Ribbon Cartridge Emergency First Aid
• Leave unused ribbon cartridges in their packages until
needed.
• When replacing a ribbon cartridge, re-use the packaging
to dispose of the old ribbon cartridge.
• Be careful when removing the ribbon cartridge. Do not let
it touch your clothing or porous materials. The ribbon ink
may cause permanent stains.
• Ribbon ink on skin or clothing can usually be removed
with soap and water.
Contact occurs with eyes.
Flush eyes with large quantities of water for 15 minutes,
keeping eyelids open with fingers. Seek medical attention.
Contact occurs with skin
Wash thoroughly with soap and water.
For more information
Refer to the Material Safety Data Sheet in “Warranty,
Regulatory, and Safety Information.”
28Microline 390/391 Turbo
|
Accessories
Power Connections
If you have purchased an accesssory (option) for your printer,
refer to the documentation you received with that accessory
for installation instructions.
1 Make sure both the printer and the computer are OFF.
2 Plug the power cord into the back of the printer (1), then
into a grounded outlet (2).
59#11.eps and Plugin.eps
2
1
3 Turn on the printer.
32T-01A.eps
User’s Guide: English29
|
Paper Loading
Rear Feed, Continuous Forms
Use the rear-feed path for printing on single-thickness,
continuous-form paper.
Use the single-sheet path (top feed) for graphics or charts.
If you have paper in the paper path, be sure to remove it