Oki 12i User Manual

OKIPAGE

Digital LED Printer

12i

User’s Guide

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. OKIDATA assumes no responsibility for the results of errors beyond its control. OKIDATA also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by OKIDATA.

Intellifont is a registered trademark of Compugraphic Corporation. Epson is a registered trademark of Seiko Epson Corp.

Please address any comments to:

Training and Publications Department OKIDA TA

2000 Bishops Gate Boulevard Mount Laurel, New Jersey 08054-4620

http://www.okidata.com

OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; Marque déposée de Oki Electric Industry Company, Ltd.; Marca Registrada, Oki Electric Industry Company, Ltd.

OKIPAGE is a trademark of OKI America, Inc. Energy Star is a trademark of the United States Environmental Protection

Agency. TrueType is a registered trademark of Apple Computer Company. Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-

Packard Company . IBM is a registered trademark of International Business Machines Corp. Microsoft and MS-DOS are registered trademarks and Windows is a

registered trademark of Microsoft Corporation in the U. S. and other countries.

All products currently sold by Okidata are Year 2000 Compliant. Each product contains information technology that accurately processes date and time data between the years 1999 and 2000. These products, when used in combination with products purchased from other manufacturers, whose products properly exchange date and time information, will accurately process the date and time. All future products are committed to meeting the same Year 2000 compliance.

As an Energy Star Partner, Okidata has determined that this product meets the Energy Star guidelines for energy efficiency.

Safety Instructions

Your OKI printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer:

• Read the setup instructions in this handbook carefully. Be sure to save it for future reference.

• Read and follow all warning and instruction labels on the printer itself.

• Unplug the printer before you clean it. Use only a damp cloth; do not use liquid or aerosol cleaners.

• Place your printer on a firm, solid surface. If you put it on something unsteady, it may fall and be damaged; if you place it on a soft surface, such as a rug, sofa, or bed, the vents may be blocked, causing the printer to overheat.

• To protect your printer from overheating, make sure all openings on the printer are not blocked. Don’t put the printer on or near a heat source, such as a radiator or heat register. Keep it out of direct sunlight. Allow enough room around the printer for adequate ventilation and easy access to the paper trays.

• Do not use your printer near water, or spill liquid of any kind into it.

• Be certain that your power source matches the rating listed on the back of the printer. If you’re not sure, check with your dealer or with your local power company.

• Your printer has a grounded, 3-prong plug as a safety feature, and it will only fit into a grounded outlet. If you can’t plug it in, chances are you have an older, non-grounded outlet; contact an electrician to have the outlet replaced. Do not use an adapter to defeat the grounding.

• To avoid damaging the power cord, don’t put anything on it or place it where it will be walked on. If the cord becomes damaged or frayed, replace it immediately.

• If you are using an extension cord or power strip with the printer, make sure that the total of the amperes required by all the equipment on the extension is less than the extension’s rating. The total ratings of all equipment plugged into the outlet should not exceed 15 amperes.

• Do not poke anything into the ventilation slots on the printer; you could get a shock or cause a fire.

• Aside from the routine maintenance described in this handbook, don’t try to service the printer yourself; opening the cover may expose you to shocks or other hazards.

• Do not make any adjustments other than those outlined in the handbook: you may cause damage requiring extensive repair work. See Section 5 for information on how to get your printer serviced by qualified OKIDATA technicians.

If anything happens that indicates that your printer is not working properly or has been damaged, unplug it immediately and follow the procedures in Section 5 for having your printer serviced.

These are some of the things to look for:

• The power cord or plug is frayed or damaged.

• Liquid has been spilled into the printer, or it has been exposed to water.

• The printer has been dropped, or the cabinet is

damaged.

• The printer doesn’t function normally when you’re following the

operating instructions.

• The printer must be installed near a power outlet which remains easily accessible.

iii

Federal Communications Commission

Radio Frequency Interference Statement for

120-Volt Models

W ARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

It is the responsibility of the user to obtain the required shielded cable

in order to ensure compliance of this equipment with FCC regulations.

Changes or modifications not expressly approved by Okidata may void your authority to operate this device.

Industry Canada

Radio Interference Statement for 120-Volt Models

This apparatus complies with the Class “B” limits for radio interference as specified in the Industry Canada Radio Interference Regulations.

Cet appareil est conforme aux critères établis pour la Classe “B” en ce qui concerne les interférences radio, tel que spécifié par Industry Canada dans les Règlements relatifs aux Interférences Radio.

Federal Communications Commission

Radio Frequency Interference Statement for 230/240-Volt Models

WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

It is the responsibility of the user to obtain the required shielded cable

in order to ensur e compliance of this equipment with FCC r egulations.

Changes or modifications not expressly approved by Okidata may void your authority to operate this device.

Industry Canada Radio Interference Statement for

230/240-Volt Models

This apparatus complies with the Class “A” limits for radio interference as specified in the Industry Canada Radio Interference Regulations.

Cet appareil est conforme aux critères établis pour la Classe “A” en ce qui concerne les interférences radio, tel que spécifié par Industry Canada dans les Règlements relatifs aux Interférences Radio.

European Union Council of the European Communities

Statement of Electromagnetic Conformance for 230/240-Volt

Models

This product complies with the requirements of the Council Directive 89/336/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility.

This product is in conformity with Directive 73/23/EEC on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits.

Ce matériel est conforme aux dispositions de la Directive du Conseil 89/ 336/CEE applicables à l’approximation de la législation des Etats membres en ce qui concerne la compatibilitè des équipements èlectromagnétiques.

Ce produit est conforme à la Directive 72/23/EEC sur l’harmonisation des lois des états membres relativement au matériel électrique devant être utilisé dans des limites de tension spécifiques.

Este producto cumple con los requisitos de la Directiva del Consejo 89/ 336/CEE sobre la aproximación de la legislación de los Estados Miembros por cuanto respecta a la compatibilidad electromagnética.

Este producto cumple con la Directiva 73/23/EEC sobre armonización de las leyes de los Estados Miembros referente a equipo eléctrico a ser usado dentro de ciertos límites de voltaje.

Este produto obedece aos requisitos da Directiva do Conselho 89/336/ CEE sobre a aproximação das leis dos estados membros relativamente à compatibilidade electromagnética.

Este produto está de acordo com a Diretriz 73/23/EEC sobre a harmonização das leis dos Estados Membros relacionadas a equipamentos elétricos projetados para o uso dentro de determinados

Warranty Enhancement Programs

➯

Available in the U.S. and Canada only

OKI Extend ™

For more information...

For pricing and more detailed information on these programs:

• call 1-800-OKIDATA (1-800-654-3282)

OKI On-Site ™

This program offers you the opportunity to purchase an extension of the standard warranty for your OKI printer . You can add 1 or 2 years to the standard warranty period.

If you experience a malfunction of your OKI printer and the problem cannot be resolved over the phone, this program offers you repair of your printer right at your place of business, by our national service provider .

• visit our Web site: http://www/okidata.com

Table of Contents

Features

Consumables ...........................................................................1

Options ....................................................................................1

Section 1: Setting Up Your Printer

Selecting a Location for Your Printer ............................................ 2

Visit the OKIDAT A Web Site ..................................................2

Checking the Contents................................................................... 2

Remove the Image Drum Protective Paper ................................... 3

Removing Operator Panel Protective Film.................................... 3

Installing T oner.............................................................................. 4

Loading Paper................................................................................ 5

Using Legal Size Paper ........................................................... 5

Paper Exit Options......................................................................... 6

T op Paper Exit......................................................................... 6

Rear Paper Exit .......................................................................6

Interfacing with your Computer ....................................................7

Parallel Interface ..................................................................... 7

Serial Interface ........................................................................7

Connecting the Cable ..............................................................7

Attaching the Power Cord....................................................... 7

Changing the Display Language .............................................8

Printing a Demo Page .............................................................8

Printing a Font Page ................................................................8

Printer Software............................................................................. 9

Printer Drivers......................................................................... 9

No CD-ROM Drive? ............................................................... 9

Status Monitor......................................................................... 10

Windows 95, Windows 98, and Windows NT 4.0.................. 10

Windows 3.x............................................................................ 11

Using the Status Monitor ........................................................ 12

Uninstall Printer Software ...................................................... 13

Macintosh Installation ................................................................... 14

Interfacing ............................................................................... 14

Reactivating the Printer........................................................... 14

Installing the PostScript Driver............................................... 14

Selecting a Printer ...................................................................14

Installing Screen Fonts............................................................15

Section 2: Operting Your Printer

Using the Front Operator Panel .....................................................16

Ready Light............................................................................. 16

LCD Display Window............................................................. 16

Paper Size Indicator ................................................................ 16

Button Functions .....................................................................17

Using the Printer Menu .................................................................18

Resetting the Menu ................................................................ 18

Sub Menus .............................................................................. 18

Printing the Menu ...................................................................18

Level 1 Menu................................................................................. 19

Level 2 Menu................................................................................. 27

Maintenance Menu ........................................................................ 31

Using Special Print Media............................................................. 32

Printing a Special Document ..................................................32

Enhancing Print Quality.......................................................... 32

Printing Envelopes .................................................................. 33

Printing Transparencies and Adhesive Labels ........................34

Using Recycled Print Media ................................................... 34

Section 3: Printer Maintenance

Replacing The Toner Cartridge ..................................................... 35

Replacing the Image Drum Cartridge ........................................... 36

Cleaning the LED Array ......................................................... 36

Printing a Cleaning Page......................................................... 37

Clearing Paper Jams ...................................................................... 38

TRAY n INPUT JAM.............................................................. 38

vii

TRAY n FEED JAM or PAPER EXIT JAM (top bin) ............ 38

PAPER EXIT JAM (rear tray)................................................. 39

Printer Messages............................................................................ 40

System Status ..........................................................................40

Maintenance Menu Mode ....................................................... 41

Cleaning/Maintenance ............................................................ 41

Paper Errors ............................................................................ 42

Manual Paper Feed Request.................................................... 42

Controller Errors ..................................................................... 43

Interface Errors .......................................................................43

Print Quality Problems .................................................................. 43

Software Problems......................................................................... 45

Hardware Problems ....................................................................... 47

Section 5: Service and Support

OKIDA TA ONLINE................................................................ 48

Your Dealer ............................................................................. 48

The Okidata Customer Support Center................................... 48

Okidata Customer Service Representatives ............................48

Faxable Facts........................................................................... 49

Purchasing Supplies ................................................................49

Warranty Service..................................................................... 49

OKIDATA SERVICE CENTERS........................................... 49

Limited Warranty...........................................................................51

MATERIAL SAFETY DATA SHEET........................................... 55

viii

Rear paper exit extender (closed)

Power cord receptacle

Bi-directional IEEE-1284

parallel port

RS232C serial port

Power switch

Rear paper exit extender (opened)

Operator panel

Cover release buttons

READY

MAN FEED

ATTENTION

DATA

ENV

LEGAL A4 OTHER

LETTER

Top Paper Exit

Use top paper exit for most printing jobs.

• Printed pages exit face down

• Pages are stacked in the order printed

• Exit bin holds 150 sheets of 20-lb. paper

READY

MAN FEED

ATTENTION

DATA

ENV

LEGAL A4 OTHER

LETTER

1. Pull the front tray extender forward.

2. Lift out the support bar.

Rear Paper Exit

The rear paper exit tray provides a straighter paper path. Use rear exit when printing on heavy paper, envelopes, labels, and transparencies.

• Printed pages feed face up into the rear tray

• Pages are stacked in reverse order

• Tray holds a maximum of 50 sheets of 20 lb. paper

• Use rear exit for printing on heavy paper, envelopes, labels, transparencies or odd size paper

READ

FEED AN M

N TIO

ATTEN

ATA D

V EN

ER TH O

4 A L

LEGA

LETTER

1. Pull out the rear exit tray until it locks in place.

2. Lift out the support bar.

➯

Don’t change paper paths while printing, paper jam may

occur.

To return to top exit, close the support bar and push the rear exit extender firmly back in place, paper will then exit into the top bin.

➯

See Section 2 for information on using special print media.

Choosing Paper

• For best results, use paper that is smooth and of high quality.

• Store paper in its ream wrapper until you are ready to use it, and keep it away from moisture or conditions that can cause it to wrinkle or curl.

• Avoid printing on both sides of the paper for more than a few pages, or preprinted documents that have been in a photocopier.

• Try paper before you buy it in quantity.

➯

See Section 2 for information on using recycled print media.

➥6 OKIPAGE

12i

User’s Guide

1 Setting Up Your Printer

O F

Interfacing with your Computer

Parallel Interface

Your printer has a high-speed, bi-directional parallel IEEE 1284 interface port. Purchase a cable marked IEEE 1284 compliant. To comply with

FCC regulations, the cable must be shielded and UL and CSA approved. Consult your PC manual for details on cable requirements and

interface ports on your computer.

➯

OKIDATA has tested and approved the following bi-directional

cable: Part# 70000803. See Section 5 for purchasing information.

Serial Interface

Your printer also has an RS232C serial interface. If you use this interface, be sure that the printer is configured properly. See your computer’s documentation for the correct settings, and Section 2 of this guide for details on how to configure the printer through its Level 2 menu.

Connecting the Cable

Make sure the printer and computer are off.

1. Insert the printer end of the cable firmly into the appropriate connector on the back of the printer. Fasten the cable to the printer securely.

2. Connect the other end of the cable to the proper connector on your computer. Fasten the cable securely to your computer.

Attaching the Power Cord

1. Make sure the printer power switch (on left side) is set off.

POWER

2. Plug the power cord into the printer first, then into a grounded outlet.

3. Turn the printer on. It takes about 10 seconds for the printer to initialize, warm up, and display the ON-LINE message, indicating the printer is ready to receive data.

Serial connector

OKIPAGE

12i

User’s Guide 7

Parallel connector

➦

Setting Up Your Printer 1

Changing the Display Language

LETTER

LGL

A4 ENV

OTHER

To change the language on the panel display and menu printout:

1. Press ON-LINE until the READY light goes out.

2. Press and hold MENU1/Menu2 until PRINT MODE displays.

3. Press MENU1/Menu2 10 times until the display reads

LANGUAGE.

4. Press ENTER/Power Save . The display now reads

LANGUAGE ENGLISH*.

5. Press >/Reset until the language you want appears. Press

ENTER/Power Save.

6. Press ON-LINE.

Printing a Demo Page

PRINT DEMO

LETTER

LGL

A4 ENV

OTHER

To print a page showing printer features and capabilities, do the following:

1. Press ON-LINE until the READY light goes out and the printer is OFF-LINE.

2. Press FORM FEED/Print Demo and hold until DEMO appears.

3. Press ENTER. The demo page will print.

Printing a Font Page

To print a page showing the printers available fonts, do the following:

1. Press ON-LINE until the READY light goes out and printer is OFF-LINE.

2. Press TRA Y TYPE/ Print Fonts and hold until FONTS appears.

3. Press ENTER. The font page will print.

4. To print the font page for a different emulation, before pressing ENTER, press > until that emulation displays.

➥8 OKIPAGE

12i

User’s Guide

1 Setting Up Your Printer

Printer Software

The CD-ROM provided with your printer includes printer drivers required to use all the OKIPAGE 12i features. Follow the steps in this guide to install the appropriate driver on your computer system.

In addition to printer drivers, you have the option of installing an onscreen printer status monitor and operator panel, and the OKI electronic registration program.

Printer Drivers

Printer drivers must be installed so your software application can communicate with your OKIPAGE 12i printer and support all of its features. The OKIPAGE 12i CD-ROM includes printer drivers for printing in the following Windows environments:

• Windows 95

• Windows 98

• Windows NT 4.0

• Windows 3.1

No CD-ROM Drive?

1. Visit the Okidata web site at http://www.okidata.com and

download the printer drivers.

2. Use the enclosed 3.5" diskette. It contains a W indows® driver that will allow you to use your printer right away. Follow the instructions in the README.TXT file on the diskette to install it. To obtain a set of diskettes, call 1-888-232-8530 and request the appropriate part number.

Standard Windows 3.1 MS 10378/1098 Standard Windows 95 MS 10379/1098 Standard Windows 98 MS 10380/1098 Standard Windows NT 4.0 MS 10381/1098 PostScript Windows 3.1 MS 10386/1098 PostScript Windows 95 MS 10387/1098

PostScript Windows 98 MS 10388/1098 PostScript Windows NT 4.0 MS 10389/1098

PostScript MAC MS 10390/1098

➯

If you are using DOS or another non-windows operating system,

select a Hewlett-Packard printer driver in your software application.

The CD-ROM also contains Adobe™ PostScript™ Level 2 drivers for the above operting systems and for the Macintosh. The PostScript drivers provide additonal graphics and font capabilities for advanced desktop publishing and graphics applications.

LaserJet®5, LaserJet 6 or LaserJet 6P

Standard Driver vs. Advanced Driver

The standard OKIPAGE 12i (PCL 5, HP6P) driver is ideal for most Windows documents. However, we have also provided an advanced (PCL-XL) driver that optimizes the printing of complex graphics in the Windows environment. Additional printer memory may be required to

print complex pages and to take full advantage of the features offered by the advanced driver.

OKIPAGE 12i User’ s Guide 9

➦

Setting Up Your Printer 1

Status Monitor

The status monitor program allows you to monitor and configure an OKIPAGE 12i that is connected to your parallel port. In addition to displaying printer status messages, the status monitor provides remote access to the printer's operator panel. See pages 8 and 9 for additional information about status monitor features.

Windows 95, Windows 98, and Windows NT 4.0

Installing the Driver

1. Close all open applications.

2. Insert the OKIPAGE 12i CD into your CD-ROM drive.

3. Click the Start button on the Windows taskbar, then choose SettingsÕPrinters.

4. Double-click the Add Printer icon.

5. The Add Printer Wizard screen appears; follow the instructions on your screen.

6. Select Local or Network printer, (depending on your configuration), then click Next.

8. When Install From Disk window appears, depending on your

operating system and choice of driver, type one of the following paths in the Copy manufacturers files box:

d:\win95\PCLDRV\standard\english d:\win95\PCLDRV\advanced\english d:\win95\PSDRV\english* d:\win98\PCLDRV\standard\english d:\win98\PCLDRV\advanced\english d:\win98\PSDRV\english* d:\NT40\PCLDRV\standard\english d:\NT40\PCLDRV\advanced\english d:\NT40\PSDRV\english*

*PostScript

➯

assuming “d” is the location of your CD ROM

drive.

7. When the Manufacturers list appears, Click Have Disk.

9. Click OK.

➥10 OKIPAGE

12i

User’s Guide

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