Nvidia SHIELD TV User Manual

Get Started

What You Need

Here's what you'll need to start using your NVIDIA SHIELD TV Pro:

1. TV or monitor with HDMI port (HDCP compatible)

2. High-speed HDMI 2.0 cable

3. Internet connection via Wi-Fi or Ethernet

4. A Google account

Set Up NVIDIA SHIELD TV Pro

Here's how to plug in your NVIDIA SHIELD TV Pro and connect your controller:

1. Connect your SHIELD TV Pro to your TV with a certified HDMI 2.0 cable.

o Make sure your TV or monitor is off, and plug one end of the HDMI cable into

the HDMI port on the back of your SHIELD. Plug the other end of the cable into
an HDMI port on your TV or receiver.

2. Connect your SHIELD TV Pro to power, using the power cord.

o Plug one end of the power cable into the back of your SHIELD and plug the other

end into a power outlet. SHIELD will automatically power on as you plug it in
and you will see the green light turn on. When you are not using it, it will
automatically go into sleep mode.

3. OPTIONAL: Connect your SHIELD TV Pro to Ethernet. If you do not use an Ethernet

connection, you will have an option during setup to connect to a Wi-Fi network.

4. Turn on your TV and change to the correct HDMI input.

o If you have trouble finding the correct input, check the label on your HDMI ports

on your TV or monitor.

Connecting SHIELD Controller

If you have purchased a new SHIELD TV Pro, the SHIELD Controller is automatically paired with

your SHIELD TV device. Simply press the 'A' button to turn it on.

Connecting SHIELD Remote

If you have purchased a new SHIELD TV Pro, the NVIDIA SHIELD Remote w/ headphone jack is
automatically paired with your SHIELD TV at the factory. or connect it to another USB power

source.

Connect to Wi-Fi

From the SHIELD home screen, go to Network Settings > Wi-Fi and from the list select the
network you want to connect to.

SHIELD also supports captive portal, so if your network requires web authentication, SHIELD will
bring up the authentication web page and allow you to sign in.

Try these troubleshooting steps if your device won't connect to Wi-Fi.

Check for System Upgrade

System upgrades are pushed to your SHIELD TV directly from NVIDIA. A notification will appear
in the Recommendations row (the top row of the SHIELD TV Home screen) when an upgrade is
available. Simply select this notification and your SHIELD TV will automatically download and

apply the update. You can also manually check for updates by going to Settings > About >
System upgrade.

Using the Android TV Remote Control App

You need an Android phone or tablet running Android 4.3 or higher to use the Android TV
Remote Control app.

You can control your TV through your phone or tablet with the Android TV Remote Control app.

Set Up the Remote Control App

1. Download and install the Android TV Remote Control app on your phone or tablet. You

can also search for "Android TV Remote Control" on Google Play.

2. Make sure your phone or tablet is on the same Wi-Fi network as your Android TV.

3. Open the Android TV Remote Control app on your phone or tablet.

4. In the app, you'll see your Android TV listed. Touch the name.

5. On your TV screen, you'll see a PIN. Enter this PIN on your phone or tablet.

6. Then touch Pair.

Use the Remote Control App

You can use the Android TV Remote Control app to navigate your TV screen.

Search

You can also use your remote to search with your voice, by touching the Voice search button
.

Keyboard

If you need to type on your Android TV, touch the keyboard at the top of the app to bing up
a keyboard. The keyboard may not be supported on all apps.

Remote Layout

You can choose from two layout for your remote:

1. Standard remote layout (D-pad)

o Touch arrows to move up, down, right, and left on your TV.
o Touch the center circle to select.

2. Trackpad remote

o Swipe your mobile device's screen up, down, left or right to navigate on your TV.
o Touch anywhere on the screen to select.

Using Your TV Remote

If your TV supports HDMI-CEC, you can also use your TV remote to navigate the SHIELD UI and
control video playboack.

NOTE HDMI-CEC must be enabled in your TV's settings. Search for your TV
manufacturer's name and "HDMI-CEC" to find out what they call it and how to enable
it.

Introduction to Android TV

Basic Layout and Navigation

From the Android TV home screen, you can easily access movies, TV shows, music, apps, games,
and settings. To get to the Home screen at any time, press the Home button on your SHIELD

remote or on your SHIELD controller.

(1) Recommendations

On the top row of the Home screen, you'll see the recommendations for movies, TV shows,
apps, and games. Recommendations are posted by the apps on your SHIELD. They're updated
based on the recommendations you've selected in the past.

If you're signed in to these apps on your phone or computer, what you view on these other
devices may affect the recommendations on your Android TV if you're using the same
account. This includes Google Play apps. You won't be able to manually charge the order of
the content.

You can remove recommendations from a specific app by going to Settings > Preferences >
Home screen > Recommendations row.

NOTE The recommendations row also shows any software updates available for your
SHIELD or accessories.

(2) Apps

Apps can be manually ordered by holding Select on the app in focus and moving to the desired
location. You can enable automatic sorting based on usage by enabling Settings > Home screen
> Apps and games row > Sort automatically by recent usage.

(3) Games

Games appears in the third row. Here you will find the NVIDIA Games app

, which is your portal to discover games on
SHIELD. Here you will access Android games, GeForce NOW games, and GameStream
games. Also, any game you play on your SHIELD TV will be shown in the Games row, whether it
was streamed with GameStream, streamed from the cloud with GeForce NOW, or an Android
game run natively on SHIELD TV.

(4) Settings

The bottom row contains Settings for SHIELD TV.

Search

You can also search on Android TV by navigating to the top of the Home screen and selecting
the search icon. You can also initiate Voice search instantly at any time by pressing the NVIDIA
button on your SHIELD Controller or by pressing the Voice search button on your SHIELD
Remote. Learn more about what you can search for on Android TV.

Using Search

To find what you're looking for on Android TV, or to discover more content, you can start a
search. You can also get facts and quick answers through your TV.

Voice Search

On your SHIELD controller or remote:

1. While you are on the Home screen, pressing the NVIDIA button (SHIELD controller) or

press the Voice search button (SHIELD remote).

2. Hold your SHIELD Controller or SHIELD Remote in front of you, and say your question. Your
search results appear as soon as you finish speaking.

NOTE If you are in a room with a lot of background noise or other people speaking,
when you are done speaking immediately press A on your SHIELD controller or Select
on your SHIELD remote to submit the voice search. This will stop the voice detection
from continuing to listen.

What You Can Search For

Check out the examples below to learn about some of the things you can search for on your
Android TV.

Voice search language availability

You can say most of these examples in English, French, German, Italian, Japanese, Korean,
Russian, Spanish, and Brazilian Portuguese, but some examples aren't available in every
language.

Entertainment

To find a movie, TV show, artist, or song, just say the name:

 "Batman" or "Robin Hood."
 "Ghostbusters" or "Game of Thrones."
 "Billie Jean."
 "Matt Damon" or "Madonna."

You can also:

 Search for content featuring a certain actor. Say: "Show me movies with Meryl Streep."
 Search for a specific genre. Say: "Romantic comedies" or "Football movies."
 Find when movies are playing in theaters. Say: "Show me movies playing nearby" or

"Show me movies playing in Hermosa Beach.

You may also see search results from apps you've installed on your Android TV. These results
will show up in a separate row. Some search results will be available in a few different
apps. When you select the content, you'll be able to choose the app you'd like to use.

Facts and Quick Answers

 Find the time: "What time is it in London?"
 Check the weather: "What's the weather in Seattle?"
 Answer trivia questions: "What's the population of Romania?" or "How tall is Mount

Kilimanjaro?" or "Where was Albert Einstein born?"

 Solve a math problem: "What's 34 times 94?"
 Get sports scores and schedules: "What's the score of the Jets vs. Broncos game?"
 Search for photos: "Show me photos of the Golden Gate Bridge."

What apps show up in search results

You may also see search results from apps you've installed on your Android TV. These results
will show up in a separate row. Some search results will be available in a few different
apps. When you select the content, you'll be able to choose the app you'd like to use.

Performing a Voice search within an app.

You may also use voice search within many apps. If you initiate a voice search within an app,
you will get serach results only from that app.

Block in appropriate or explicit images with SafeSearch

SafeSearch can help you block inappropriate or explicit images from your Google Search
results. The SafeSearch filter isn't 100% accurate but it helps you avoid most adult
content. Learn more about how SafeSearch works.

Turn SafeSearch on or off

NOTE This only turns on SafeSearch on your Android TV.

1. From Android TV's Home screen, scroll down until you reach Settings .

2. Select Settings .

3. Under "Preferences," select Search .

4. Select SafeSearch filter .

5. Select On or Off.

For help with the Android TV OS, please visit Google's support site at

https://support.google.com/androidtv/#topic=6121147.

Sleep Now or Restart

Sleep Now

SHIELD TV will automatically go to sleep after the time period:

1. On the SHIELD TV Home screen, select Settings .

2. Under "Device," select Screen saver.

3. Select When to start.

4. Select one of the options.

Restart

To restart:

1. On the SHIELD TV Home screen, select Power and "Restart."

2. If this is unsuccessful, you can also unplug the power cord, wait 10 seconds, and then

plug the power cord back in.

Sleep Timing and Screen saver

You can set up a screen saver for your SHIELD TV that displays photos and colorful
designs. Daydream uses a collection of scenic photos.

Choose Your Screen saver

1. On the SHIELD TV Home screen, select Settings .

2. Under "Device," select Screen saver .

3. Select Screen saver again.

4. Choose from the available options.

Set Wait Time for Screen saver

You can choose how long it takes for your screen saver to start when not using your SHIELD TV:

1. On the SHIELD TV Home screen, select Settings .

2. Under "Device," select Screen saver .

3. Select Put device to sleep.

4. Select one of the options.

Add Bluetooth Accessories

You can use Bluetooth accessories, such as a wireless keyboard, mouse or game controller with
your SHIELD TV.

To add a Bluetooth accessory:

1. On the SHIELD TV Home screen, select Settings .

2. Under Remote & accessories, select Add accessory . You SHIELD will search for

Bluetooth accessories within range.

3. Put your accessory in connecting mode.

4. You'll see your accessory listed on the TV screen. Select your accessory.

5. Your SHIELD TV will connect with your accessory.

Trouble Adding Bluetooth Accessory

Try these troubleshooting steps if your Bluetooth accessory won't connect.

Change Wi-Fi Network

You will connect to the Internet as part of your SHIELD TV setup. You can always change the
Wi-Fi network your SHIELD TV is using.

To change your Wi-Fi network:

1. On the SHIELD TV Home screen, select Network Settings .

2. Select Wi-Fi.

3. You'll see a list of available networks.

4. Select a network and follow the on-screen instructions to connect.

o If you don't see your network listed, scroll to the bottom of the screen and select

Add new network. Follow the on-screen instructions to connect.

What is my MAC Address?

To view your MAC address after setup, go to Settings > Device > About > Status > MAC
address.

Trouble Connecting to Wi-Fi

Try these troubleshooting steps if your device won't connect to Wi-Fi.

4K HDR Display Setup

Your SHIELD TV supports 4K Ultra HD (3840 x 2160p) resolution content when available from
the applications of your choice.

To ensure that your SHIELD TV is optimized for 4K video output, keep your device updated with
the latest system software.

Watching 4K content from SHIELD TV requires a 4K display with HDMI 2.0 and HDCP 2.2
support. Make sure SHIELD TV is connected to an HDMI input that supports HDCP 2.2. Consult
your 4K display's user guide to find the correct HDMI port to plug SHIELD TV into for watching
4K content.

NOTE Most 4K streaming content requires HDCP 2.2 compatible ports. See your 4K
display's user guide for further details.

SHIELD TV also supports content rendered with 4:4:4, and 4:2:0 chroma subsampling

frequency ratios.

Many receivers come with HDMI-ARC, HDMI-MHL, and HDMI-UHD ports.

Consider using the HDMI-UHD port for 4K support. Some TVs by default have UHD input
disabled in TV settings, so please make sure that UHD is enabled in the settings for your TV for
this input.

How to Enable HDR on Your TV

Most HDR TVs do not have HDR output enabled by default for HDMI. To enable HDR output
from SHIELD, refer to your TV owner's manual. Here are the settings for some of the common
TVs:

 Samsung HDR TVs: Menu > Picture > Picture Options > HDMI UHD Color > On > Restart
 LG HDR TVs: Home > HDMI > Settings > Advanced > Picture > HDMI ULTRA DEEP COLOR

> On > Restart

 Sony HDR TVs: Home > Settings > External inputs > HDMI signal format > HDMI [select

the SHIELD input] > Enhanced mode (TV will reboot)

Watching Netflix 4K or HDR

To watch Netflix shows in 4K or HDR, you may need to upgrade your Netflix service account to
the "4 screen plan." Consult Netlfix's article on their latest requirements to stream 4K or HDR
content. http://help.netflix.com/en/node/42384

AVR / Surround Audio Setup

For Dolby & DTS 5.1, SHIELD TV supports Dolby Digital (AC3), Dolby Digital Plus (E-AC3), Dolby
ATMOS, Dolby TrueHD, DTS:X, and DTS Core Audio Streams in pass-through mode. So, in order
to use Surround Sound, use an AV receiver or HDMI TV that's capable of decoding these audio
streams.

NOTE If your receiver or HDMI TV does not have the capability to decode the
streams, then there may not be any audio.

NOTE Make sure your receiver has been updated with the latest firmware. In some

cases, this can resolve compatibility or audio/video issues.

(I)

1. Connect your SHIELD TV to a receiver with an HDMI cable.

2. Plug another HDMI cable from your receiver's HDMI OUT port to the TV.

NOTE If you have a 4K or HDR TV, you must attach HDMI 2.0 compatible cables
between both the SHIELD and the AVR and between the AVR and the display. Your
AVR must also be compatible with HDMI 2.0 (HDCP 2.2) signal.

(II)

1. Connect your SHIELD TV to a TV with an HDMI cable.

2. Plug an SPDIF (optical) cable from the TV to the receiver.

Netflix 5.1 Surround Sound

Netflix 5.1 requires EAC3 pass-through (which SHIELD supports). However, many TVs don't
support EAC3 pass-through (only AC3).

You will get Netflix 5.1 if your TV or receiver supports EAC3.

Here are the valid HDMI routing options for Netflix 5.1 surround sound:

1. SHIELD > Receiver > TV

o In this configuration, the TV does not have to support EAC3 pass-

through. However, your receiver needs to support EAC3 decode. Most do.

2. SHIELD > TV

o In this configuration, the TV will need to support EAC3 pass-through or EAC3

decode via its HDMI input port.

Block Apps from Appearing in
Recommendations

You can stop specific apps from appearing in the recommendations row at the top of the
SHIELD TV Home screen. You can do this by turning off notifications from that app, or
uninstalling the app.

Turn Recommendations On or Off

If you don't want an app appearing in the top row of the SHIELD TV Home screen, you can turn
off notifications for the app. Here's how:

1. On the SHIELD TV Home screen, select Settings .

2. Under "Preferences," select Home screen > Recommendations row.

3. Select the apps you would like to receive recommendations for.

If you decide to unblock an app that was previously blocked, it may take a few minutes for the
app to reappear on your Home screen.

Uninstall an App

To uninstall an app:

1. On the SHIELD TV Home screen, highlight the app you would like to uninstall and hold

the select or button.

2. Press down on the D-pad and your app tile will hover over the "Uninstall" icon.

3. Press select again to uninstall the app.

Enable SHIELD to Turn on and off

your TV

If your TV supports HDMI-CEC one touch play, it can be enabled in SHIELD TV Display & Sound
> Power control > CEC TV On settings to turn on your TV and switch to the input that SHIELD TV
is on whenever your SHIELD wakes up or you press a button on your SHIELD Controller or
Remote.

Your TV can also be configured to sleep when your SHIELD is turned off by enabling the Display

& Sound > Power control > CEC TV Off switch.

NOTE Most TVs have HDMI-CEC "turn TV off" disabled in the TV settings

menu. HDMI-CEC (One Touch Play and TV off) must be enabled in your TV's
settings. Search for your TV manufacturer's name and HDMI-CEC to find out what
they call it and how to enable it.