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Further, Novell, Inc., reserves the right to revise this publication and to make changes to its content, at any time,
without obligation to notify any person or entity of such revisions or changes.
Further, Novell, Inc., makes no representations or warranties with respect to any software, and specifically disclaims
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notify any person or entity of such changes.
Any products or technical information provided under this Agreement may be subject to U.S. export controls and the
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the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws.
You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. See the
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Online Documentation: To access the latest online documentation for this and other Novell products, see
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novdocx (en) 16 April 2010
novdocx (en) 16 April 2010
4Sentinel Log Manager 1.0.0.5 Installation Guide
About This Guide
This guide provides an overview of Novell® SentinelTM Log Manager and its installation.
Chapter 1, “Introduction,” on page 9
Chapter 2, “System Requirements,” on page 19
Chapter 3, “Installing and Uninstalling Novell Sentinel Log Manager,” on page 27
Audience
This guide is intended for Novell Sentinel Log Manager administrators and end users.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to Novell Documentation Feedback Web site (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
novdocx (en) 16 April 2010
Additional Documentation
For more information about building your own plug-ins (for example, JasperReports*), go to the
Sentinel SDK Web page (http://developer.novell.com/wiki/index.php/Develop_to_Sentinel). The
build environment for Sentinel Log Manager report plug-ins is identical to what is documented for
Novell Sentinel.
For more information about the Sentinel documentation refer to the Sentinel Documentation Web
site (http://www.novell.com/documentation/sentinel61/index.html).
For more information about configuring Sentinel Log Manager, see Sentinel Log Manager 1.0.0.4
Administration Guide.
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
®
A trademark symbol (
trademark.
, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
Novell® SentinelTM Log Manager collects data from a wide variety of devices and applications,
including intrusion detection systems, firewalls, operating systems, routers, Web servers, databases,
switches, mainframes, and antivirus event sources. Novell Sentinel Log Manager provides high
event-rate processing, long-term data retention, regional data aggregation, and simple searching and
reporting functionality for a broad range of applications and devices.
1.1.1 What’s New in Novell Sentinel Log Manager 1.0.0.5
“500 EPS Version of Sentinel Log Manager” on page 9
“New End User License Agreement” on page 9
500 EPS Version of Sentinel Log Manager
The Novell Sentinel Log Manager is now available in a 500 EPS (events per second) version. The
500 EPS version is suitable for small deployments with only one Sentinel Log Manager server and a
low event rate. It can also be used as a low volume node reporting to another Sentinel or Sentinel
Log Manager server in a large deployment.
New End User License Agreement
The end user license agreement (EULA) terms have been updated in this release. You must accept
the new terms before before proceeding to apply the latest patch. Some of the changes in the EULA
are:
Novell Sentinel Log Manager is now available in a 500 EPS version.
Updated definition for
Non-Production Instance
.
Updated definition for
Type I Device
.
1.1.2 What’s New in Novell Sentinel Log Manager 1.0.0.4
“New Data Collection User Interface” on page 10
“LDAP Authentication” on page 10
Introduction
9
“Enhancements to the Search Result User Interface” on page 10
“New User Interface for Actions” on page 10
“Enhancement to the Admin User Interface” on page 11
New Data Collection User Interface
The new and enhanced data collection user interface enables you to perform several new tasks:
Refine all the event sources by using the new Event Sources screen.
Start and stop the audit and syslog event source server by using the new Event Source Servers
tab.
Set the time zone for event sources.
Search for events that are coming from one or many event sources.
For more information about data collection configuration, see “Configuring Data Collection” in the
Sentinel Log Manager now supports LDAP authentication in addition to the database authentication.
A new Authentication Type option has been added in the user > Add a user window of the Sentinel
Log Manager, which enables you to create user accounts that use LDAP authentication.
For more information about configuring the Sentinel Log Manager server for LDAP authentication,
see “User Administration” in the Sentinel Log Manager 1.0.0.4 Administration Guide.
Enhancements to the Search Result User Interface
The enhanced search result interface enables you to perform several new tasks:
Export search report results.
Send search results to an action.
Download the raw data files for the selected event result's event source by using the get raw
data link.
View new event fields information in the search results.
For example, it displays the Source IP address, Rawdata Record ID, Collector Script, Collector
name, Collector Manager ID, Connector ID, and Event Source ID information for the incoming
events.
View all the event fields information for the event source by using the show all fields link.
For more information about searching events and generating reports, see “Searching” in the Sentinel
Log Manager 1.0.0.4 Administration Guide.
New User Interface for Actions
The new user interface for actions allows you to create multiple action instances that you can also
use while configuring rules. You can also view the number of rules that are associated with an
action.
10Sentinel Log Manager 1.0.0.5 Installation Guide
For more information about configuring rules and actions, see “Configuring Rules” in the Sentinel
Log Manager 1.0.0.4 Administration Guide.
Enhancement to the Admin User Interface
The new admin user interface enables you to assign new permissions for a user:
You can now allow users to view all reports that are stored on the server
You can now set a filter for the events a user can view.
For more information about configuring users, see “User Administration” in the Sentinel Log
Manager 1.0.0.4 Administration Guide.
1.1.3 Novell Sentinel Log Manager 1.0 Features
“Installation and Deployment” on page 11
“Data Collection” on page 11
novdocx (en) 16 April 2010
“Data Storage and Management” on page 12
“Reporting and Searching” on page 12
Installation and Deployment
Novell Sentinel Log Manager is easy to install and deploy for data collection, storage, reporting, and
searching of log data. Installation of Novell Sentinel Log Manager includes installation of the
Sentinel Log Manager server, Web server, reporting server, and configuration database.
Data Collection
Novell Sentinel Log Manager can collect and manage data from event sources that generate logs to
syslog, windows event log, files, databases, SNMP, Novell Audit, SDEE, Check Point OPSEC, and
other storage mechanisms and protocols.
Novell Sentinel Log Manager contains enhanced web-based user interface support for Syslog and
Novell Audit connectivity to make it even easier to start collecting logs from event sources. You can
direct all the logs to Sentinel Log Manager.
Messages from recognized data sources are parsed into fields such as target IP address and source
username. Messages from unrecognized data sources are placed intact into a single field for storage,
search, and reporting. All data can be filtered to drop unwanted events.
For a complete list of supported event sources, see “Supported Event Sources” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bhmwq0w.html) in
the Novell Sentinel Log Manager Guide.
Novell Sentinel Log Manager collects data using a wide variety of connection methods:
Syslog Connector automatically accepts and configures syslog data sources that send data over
the standard user datagram protocol (UDP), reliable transmission control protocol (TCP), or
secure transport layer system (TLS).
Audit Connector automatically accepts and configures audit-enabled Novell data sources.
Introduction11
File Connector reads log files.
SNMP Connector receives SNMP traps.
JDBC* Connector reads from database tables.
WMS Connector accesses Windows* event logs on desktops and servers.
SDEE Connector for Cisco* devices.
LEA Connector for Check Point* devices.
Sentinel Link Connector accepts data from other Novell Sentinel Log Manager servers.
Process Connector accepts data from custom-written processes that output event logs.
You can also purchase an additional license to download connectors for SAP* and mainframe
operating systems.
To get the license, either call 1-800-529-3400 or contact Novell Technical Support (http://
support.novell.com).
For more information about configuring the connectors, see the connector documents at Sentinel
Content Web site (http://support.novell.com/products/sentinel/sentinel61.html).
novdocx (en) 16 April 2010
For more information about data collection configuration, see “Configuring Data Collection” (http:/
/www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjxe7z1.html) in
the Novell Sentinel Log Manager Guide.
Data Storage and Management
Novell Sentinel Log Manager stores all of the log data in a compressed file format. Data can be
archived locally or on a remotely-mounted CIFS or NFS share. You can set up data retention
policies to configure the system to keep some data for longer time periods and other data for shorter
time periods.
For more information about system requirements, see “System Requirements” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjx8zq7.html) in
the Novell Sentinel Log Manager Guide.
For more information about data storage configuration, see “Configuring Data Storage” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjxe7z1.html) in
the Novell Sentinel Log Manager Guide.
Reporting and Searching
Novell Sentinel Log Manager can perform full text searches of all the stored event data or perform
focused searches against particular event fields, such as source username. Such searches can be
further refined, saved for future review, filtered, and formatted by applying a report template to the
results.
Sentinel Log Manager has pre-installed reports and also has the ability to upload additional reports.
Reports can be run as per a planned scheduled or for an unplanned requirement.
For more information on list of default reports, see “Sentinel Log Manager Reports” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bl5jfoz.html) in the
Novell Sentinel Log Manager Guide.
Searches and reports can run against both online and archived data.
12Sentinel Log Manager 1.0.0.5 Installation Guide
For more information about searching events and generating reports, see “Searching” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bk76y16.html) and
“Reporting” (http://www.novell.com/documentation/novelllogmanager10/novell_log_manager/
data/bjxdi87.html) respectively in the Novell Sentinel Log Manager Guide.
1.2 Novell Sentinel Log Manager Interface
You can use the Novell Sentinel Log Manager Web interface to perform the following tasks:
Search for events
Save the search criteria as a report template
View and manage reports
Launch the Event Source Management interface to configure data collection for data sources
other than Syslog and Novell applications.
Configure data forwarding
Download the Sentinel Collector Manager installer for remote installation
View the health of event sources (administrators only)
Configure data collection for Syslog and Novell data sources (administrators only)
novdocx (en) 16 April 2010
Configure data storage and view the health of the database (administrators only)
Configure data archiving (administrators only)
Configure associated actions to send matching event data to output channels (administrators
only)
Manage user accounts and permissions (administrators only)
Introduction13
Figure 1-1 Novell Sentinel Log Manager Interface
novdocx (en) 16 April 2010
1.3 Architecture
The following illustration depicts the architecture of Novell Sentinel Log Manager:
Novell Sentinel Log Manager architecture comprises of components that perform data collection,
data storage, search, and reporting by using the user interfaces.
Introduction15
Data Collection: Novell Sentinel Log Manager collects data with the help of connectors. These
connectors obtain data from device logs, and collectors parse device log data into a standardized
format.
Data Storage: The data flows from data collection components to data storage components. These
components use a file based data storage and indexing system to keep device log data and a
PostgreSQL database to keep Novell Sentinel Log Manager configuration data. The search and
reporting components access and find the requested event log data.in the file based data storage and
indexing system. The data storage components also deletes data from storage location when the data
retention time limit exceeds or if the available space reduces below an specified disk space value.
Searching and Reporting: The searching and reporting components search the data in both the
online and archive storage locations.
User Interface: User interface functionality is provided by a Web server and a Java Web Start based
graphical user interface (GUI). All user interfaces communicate with the server by using an
encrypted connection.
Collector Manager Optionally, you can remotely install a collector manager from the Sentinel Log
Manager server at a suitable location in your network. The collector manager provides a flexible
data collection point. The remote collector manager runs the connectors and collectors, forwards the
output of the collectors onto Novell Sentinel Log Manager for storage and further processing.
novdocx (en) 16 April 2010
For information about installing collector managers, see “Installing Additional Collector Managers”
on page 33.
1.4 Terminologies
This section describes the terminologies used in this document.
Collectors: Collectors parse the data and deliver a richer event stream by injecting taxonomy,
exploit detection, and business relevance into the data stream before events are correlated, analyzed,
and sent to the database.
Connectors: The Connectors use industry standard methods to connect to the data source to get raw
data.
Data Retention: The data retention policy defines the duration for which the events remain and
deleted from the Sentinel Log Manager server.
Event Source Management: The Event Source Management (ESM) interface allows you to
manage and monitor connections between Sentinel
Connectors and Sentinel Collectors.
Events Per Second: Events per second (EPS) is a value to measure how fast a network generates
data from its security devices and applications. It is also a rate on which Sentinel Log Manager can
collect and store data from the security devices.
TM
and its event sources by using Sentinel
Integrator: Integrators are plug-ins that allow Sentinel systems to connect to other external
systems. JavaScript actions can use Integrators to interact with other systems.
16Sentinel Log Manager 1.0.0.5 Installation Guide
Raw Data: Raw data varies from Connector to Connector because of the format of the data stored
on the device. The system processes a record or data at a time. The raw data contains the information
about the raw data message, raw data (record) ID, time the raw data was received (as stamped by the
Collector Manager), IDs of the event source, Connector, Collector, and Collector Manager node IDs
and a SHA-256 hash of the raw data.
novdocx (en) 16 April 2010
Introduction17
novdocx (en) 16 April 2010
18Sentinel Log Manager 1.0.0.5 Installation Guide
2
System Requirements
In addition to the hardware, operating system, browser, supported connectors, and event source
compatibility requirements described below, the user must also have root access for some
installation steps.
Section 2.1, “Hardware Requirements,” on page 19
Section 2.2, “Supported Operating Systems,” on page 21
Section 2.3, “Supported Browsers,” on page 22
Section 2.4, “Supported Connectors,” on page 22
Section 2.5, “Supported Event Sources,” on page 23
2.1 Hardware Requirements
Section 2.1.1, “Sentinel Log Manager,” on page 19
Section 2.1.2, “Collector Manager,” on page 20
novdocx (en) 16 April 2010
2
Section 2.1.3, “Estimating the Data Storage Space Requirement,” on page 20
Section 2.1.4, “Virtual Environment,” on page 21
2.1.1 Sentinel Log Manager
Novell® SentinelTM Log Manager is supported on 64-bit Intel* Xeon* and AMD* Opteron*
processors, but not supported on Itanium* processor.
NOTE: These requirements are for an average event size of 300 bytes.
A single server may cater different event sources. For example, a Windows server could collect data
from the Windows platform and also from an SQL server database hosted on it.
Novell recommends the following hardware requirements for a production system that holds 90days of online data:
6 x 450 GB, 15k RPM drives,
(Hardware RAID with 512 MB
cache, RAID 5)
NOTE:
You must set up the archive location to an external multi-drive storage network area (SAN) or
network-attached storage (NAS).
The recommended steady state volume is 80% of the maximum licensed EPS. Novell
recommends that you add additional Sentinel Log Manager instances if this limit is reached.
2.1.2 Collector Manager
The following are the minimum requirements for Collector Manager:
One Intel* Xeon* L5240@3 GHz (2 core CPU)
256 MB RAM
10 GB - free disk space.
2.1.3 Estimating the Data Storage Space Requirement
Sentinel Log Manager is used to retain raw data for a long period of time to comply with legal and
other requirements. Sentinel Log Manager employs compression to help you make efficient use of
local and archive storage space. However, over a long period of time storage requirements might
become significant.
To overcome cost constraint issues with large storage systems, you can use cost effective data
storage systems to store the data for a long term. Tape-based storage systems are the most common
and cost-effective solution. However, tape does not allow random access to the stored data, which is
necessary to perform quick searches. Because of this, a hybrid approach to long-term data storage is
desirable, where the data you need to search is available on a random-access storage system and data
you need to retain, but not search, is kept on a cost-effective alternative, such as tape. Instructions
for employing this hybrid approach are described in “Using Sequential-Access Storage for Long
Term Dat a Storage ” of the Sentinel Log Manager 1.0.0.4 Administration Guide.
20Sentinel Log Manager 1.0.0.5 Installation Guide
To determine the amount of random-access storage space required for Sentinel Log Manager, first
estimate how many day’s worth of data you need to regularly perform searches or run reports on.
You should have enough hard drive space either locally on the Sentinel Log Manager machine, or
remotely on a CIFS, NFS, or SAN that Sentinel Log Manager can use to archive data.
You should also have additional hard drive space beyond your minimum requirements:
To account for data rates that are higher than expected.
To copy data from tape and back into the Sentinel Log Manager in order to perform searching
and reporting on historical data.
Use the following formulas to estimate the amount of space required to store data:
Event Data Storage Size: {number of days} x {events per second} x {average byte size of
event} x 0.000012 = GB storage required
Event sizes typically range from 300-1000 bytes.
Raw Data Storage Size: {number of days} x {events per second} x {average byte size of raw
data} x 0.000012 = GB storage required
A typical average raw data size for syslog messages is 200 bytes.
Total Storage Size: ({average byte size of event} + {average byte size of raw data}) x
{number of days} x {events per second} x 0.000012 = Total GB storage required
novdocx (en) 16 April 2010
NOTE:
These numbers are only estimates and depend on the size of your event data as well as on the
size of compressed data.
The above formulas calculate the minimum storage space required to store fully compressed
data on the external storage system. When local storage fills up, Sentinel Log Manager
seamlessly compresses and moves data from local (partially compressed) to external (fully
compressed) storage system. Therefore, estimating the external storage space requirement
becomes most critical for data retention. To improve the search and reporting performance for
recent data, you can increase the local storage space beyond the hardware requirements of
Sentinel Log Manager; however it is not required.
You can also use the above formulas to determine how much storage space is required for long term
data storage system, for example using tape.
2.1.4 Virtual Environment
Sentinel Log Manager has been extensively tested on VMWare* ESX Server, and Novell fully
supports Sentinel Log Manager in this environment. Performance results in a virtual environment
can be comparable to the results achieved in tests on physical machine, but the virtual environment
should provide the same memory, CPU, disk space, and I/O as the physical machine
recommendations.
2.2 Supported Operating Systems
Section 2.2.1, “Sentinel Log Manager,” on page 22
Section 2.2.2, “Collector Manager,” on page 22
System Requirements21
2.2.1 Sentinel Log Manager
Sentinel Log Manager requires installation on 64-bit SUSE® Linux Enterprise Server 11.
Sentinel Log Manager stores event data in a compressed file system in a searchable form. So it
requires a high-performing file system. All Novell testing is done with the ext3 file system.
2.2.2 Collector Manager
The Collector Manager is supported on the following platforms:
SUSE
SUSE
Windows* 2003 (32-bit and 64-bit)
Windows* 2003 SP2 (32-bit and 64-bit)
Windows Server* 2008 (64-bit)
®
Linux Enterprise Server 10 SP2 (32-bit and 64-bit)
®
Linux Enterprise Server 11 (32-bit and 64-bit)
novdocx (en) 16 April 2010
2.3 Supported Browsers
The following browsers are supported by Sentinel Log Manager. Other browsers might not display
information as expected.
Mozilla* Firefox* 3
Microsoft* Internet Explorer* 8
NOTE: The Sentinel Log Manager interface is optimized for viewing at 1280 x 1024 or higher
resolution.
2.3.1 Setting Browser’s Internet Security Level
In Microsoft* Internet Explorer* 8, set the security level to the default level (Medium-high) by
navigating to Tools > Internet Options > Security tab > Security levels. If the Internet Security
Level is set to High, then only a blank page appears after logging in to Novell Sentinel Log
Manager.
2.4 Supported Connectors
This section lists the supported connectors:
Audit Connector
Check Point LEA Process Connector
Database Connector
Data Generator Connector
File Connector
Process Connector
Syslog Connector
SNMP Connector
22Sentinel Log Manager 1.0.0.5 Installation Guide
SDEE Connector
Sentinel Link Connector
WMS Connector
NOTE: The Mainframe and SAP Connectors require a separate license.
2.5 Supported Event Sources
All event sources (devices) are supported, if there is a suitable connector to access their data. Novell
Sentinel Log Manager provides collectors for many event sources. These collectors perform deep
parsing of recognized events coming from the event sources. Data from event sources that have a
suitable connectors, but whose data is unrecognized are processed by the Generic Event Collector.
On a best-effort basis the Generic Event Collector analyses the received data and attempts to parse
the information, if it was generated by a supported event source. If the Generic Event Collector does
not understand the message, it does minimal parsing and places the bulk of the text in the Message
field.
Sentinel Log Manager has enhanced support for data collection from Syslog and Novell Audit
devices and the data collection can be configured by using the Sentinel Log Manager Web interface.
novdocx (en) 16 April 2010
Sentinel Log Manager is also capable of collecting data from other devices by using many other
connectors (for example: Database, File, and SNMP Connectors). Data collection from these
devices can be configured by using the Event Source Management interface, which enables you to
import and configure the Sentinel 6.0 and 6.1 connectors and collectors.
NOTE: Updated collectors and connectors are posted to the Sentinel 6.1 Content Web site (http://
support.novell.com/products/sentinel/sentinel61.html) on a regular basis. Updates typically include
fixes, support for additional events, and performance improvements. Always download and import
the latest version of the collectors and connectors.
Collectors that support the following event sources are pre-installed with Novell Sentinel Log
Manager:
Cisco* Firewall (6 and 7)
Cisco* Switch Catalyst 6500 Series (CatOS 8.7)
Cisco* Switch Catalyst 6500 Series (IOS 12.2SX)
Cisco* Switch Catalyst 5000 Series (CatOS 4.x)
Cisco* Switch Catalyst 4900 Series (IOS 12.2SG)
Cisco* Switch Catalyst 4500 Series (IOS 12.2SG)
Cisco* Switch Catalyst 4000 Series (CatOS 4.x)
Cisco* Switch Catalyst 3750 Series (IOS 12.2SE)
Cisco* Switch Catalyst 3650 Series (IOS 12.2SE)
Cisco* Switch Catalyst 3550 Series (IOS 12.2SE)
Cisco* Switch Catalyst 2970 Series (IOS 12.2SE)
Cisco* Switch Catalyst 2960 Series (IOS 12.2SE)
Cisco* VPN 3000 (4.1.5, 4.1.7, and 4.7.2)
System Requirements23
Extreme Networks Summit X650 (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X450a (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X450e (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X350 (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X250e (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X150 (with ExtremeXOS 12.2.2 and earlier)
Enterasys Dragon (7.1 and 7.2)
Generic Event Collector
HP HP-UX (11iv1 and 11iv2)
IBM AIX (5.2, 5.3, and 6.1)
Juniper* Netscreen* Series 5
McAfee* Firewall Enterprise
McAfee* Network Security Platform (2.1, 3.x, and 4.1)
McAfee* VirusScan* Enterprise (8.0i, 8.5i, and 8.7i)
McAfee* ePolicy Orchestrator (3.6 and 4.0)
novdocx (en) 16 April 2010
McAfee* AV Via ePolicy Orchestrator 8.5
Microsoft Active Directory (2000, 2003, and 2008)
Microsoft SQL Server* (2005 and 2008)
Nortel VPN (1750, 2700, 2750, and 5000)
Novell Access Manager 3.1
Novell Identity Manager 3.6.1
Novell Netware 6.5
Novell Modular Authentication Services 3.3
Novell Open Enterprise Server 2.0.2
Novell Privileged User Manager 2.2.1
Novell Sentinel Link 1
Novell SUSE
Novell eDirectory
®
Linux Enterprise Server
TM
8.8.3 with the eDirectory instrumentation patch found on the Novell
Support Web Site (http://download.novell.com/Download?buildid=RH_B5b3M6EQ~)
Novell iManager 2.7
Red Hat Enterprise Linux
Sourcefire* Snort* (2.4.5, 2.6.1, 2.8.3.2, and 2.8.4)
Snare for Windows Intersect Alliance (3.1.4 and 1.1.1)
Sun* Microsystems Solaris* 10
Symantec AntiVirus Corporate Edition (9 and 10)
TippingPoint Security Management System (2.1 and 3.0)
Websense Web Security 7.0
Websense Web Filter 7.0
24Sentinel Log Manager 1.0.0.5 Installation Guide
NOTE: To enable data collection from the Novell iManager and Novell Netware 6.5 event sources,
add an instance of a collector and a child connector (Audit connector) in the Event Source
Management interface for each of the event sources. Once this is done, these event sources appears
in the Sentinel Log Manager web console under the Audit Server tab.
Collectors supporting additional event sources can either be obtained from Sentinel 6.1 Content Web
site (http://support.novell.com/products/sentinel/sentinel61.html) or built by using the SDK plug-ins
that are available on the Sentinel Plug-in SDK Web site (http://developer.novell.com/wiki/
index.php?title=Develop_to_Sentinel).
novdocx (en) 16 April 2010
System Requirements25
novdocx (en) 16 April 2010
26Sentinel Log Manager 1.0.0.5 Installation Guide
3
Installing and Uninstalling Novell
novdocx (en) 16 April 2010
Sentinel Log Manager
This section describes how to install and uninstall Novell® SentinelTM Log Manager and Collector
Managers. It also describes configuration settings for remote storage servers. These instructions
assume that the minimum requirements for each system component are met. For more information
on system requirements, see Chapter 2, “System Requirements,” on page 19.
The Sentinel Log Manager installation package installs the following components:
Sentinel Log Manager server
Communications server
Web server and Web-based user interface
Reporting server
Collector Manager
Some of these components require additional configuration.
Section 3.1, “System Prerequisites,” on page 27
Section 3.2, “Installing on an Existing Operating System,” on page 28
Section 3.3, “Logging in to Novell Sentinel Log Manager,” on page 30
3
Section 3.4, “Configuring Archive Server Settings,” on page 30
Section 3.5, “Installing Additional Collector Managers,” on page 33
Section 3.6, “Post-Installation Configurations,” on page 37
The preliminary settings listed in this section are needed to run Sentinel Log Manager.
Sentinel Log Manager should always be installed on a certified operating system. For more
information on supported operating systems, see the Chapter 2, “System Requirements,” on
page 19. All system testing was performed using the ext3 file system.
Install the following operating system commands:
mount
umount
id
df
du
sudo
Root credentials are needed for some steps in the Sentinel Log Manager installation.
Installing and Uninstalling Novell Sentinel Log Manager
27
3.2 Installing on an Existing Operating System
This section explains how to install Novell Sentinel Log Manager onto an existing operating system
by using the compressed installer, and how to start using Sentinel Log Manager.
Section 3.2.1, “Quick Installation (as root),” on page 28
Section 3.2.2, “Non-root Installation,” on page 29
3.2.1 Quick Installation (as root)
novdocx (en) 16 April 2010
To perform a simple installation of Novell Sentinel Log Manager as
1 Download or copy
2 Log in as
root
sentinel_log_mgr_1.0_x86-64.tar.gz
to the server where you want to install Sentinel Log Manager.
root
:
to a temporary directory.
3 Extract the install script from the file by using the following command:
tar xfz sentinel_log_mgr_1.0_x86-64.tar.gz sentinel_log_mgr_1.0_x86-64/
setup
and run the command specified above or you can use the
script:
command to run it.
5 Choose a language by entering its number as shown in the command prompt.
The end user license agreement is displayed in the selected language.
6 Read the end user license and enter
1
or y, if you agree to the terms, and to continue with the
installation.
The installation creates a novell group and novell user, if they do not already exist.
NOTE: The novell user is created without a password. If you want to log in as the novell user
later (for example, to install patches), create a password for this user after the installation is
completed.
sudo
The
/opt/novell/sentinel_log_mgr_1.0_x86-64/
7 The installer includes a 90-day evaluation license key. This license key activates the full set of
product features for a 90-day trial period. At any time during or after the trial period, you can
replace the evaluation license with a license key you have purchased.
1
Enter
or y to use a 90-day evaluation key. Enter 2 or n to enter your own license key.
For more information about license keys, see “Managing License Keys” in the Sentinel Log
Manager 1.0.0.4 Administration Guide.
8 Specify the password for the database administrator (dbauser).
9 Confirm the password for the database administrator (dbauser).
10 Specify the password for the administrator user.
11 Confirm the password for the administrator user.
28Sentinel Log Manager 1.0.0.5 Installation Guide
installation directory is created.
After the Sentinel Log Manager service starts, you can log in to the URL (for example: https://
10.0.0.1:8443/novelllogmanager) specified in the installation output. The system starts processing
the Sentinel Log Manager events immediately, and it will be fully functional after you configure
event sources to send data to Sentinel Log Manager.
3.2.2 Non-root Installation
If your organizational policy does not allow you to run the full installation of Sentinel Log Manager
root
as
with Sentinel Log Manager and instructions in this documentation assume that the installation is run
by using the novell user and novell group and that the installation directory is /opt/novell.
, most of the installation steps can be run as another user. The installation scripts provided
novdocx (en) 16 April 2010
1 Download or copy
sentinel_log_mgr_1.0_x86-64.tar.gz
to the
/tmp
directory.
2 Log in to the server where you want to install Sentinel Log Manager.
3 (Conditional) If the novell user and novell group do not exist on the server:
3a Extract the script to create the
novell
user and
novell
group from Sentinel Log Manager
tar file.
tar xfz sentinel_log_mgr_1.0_x86-64.tar.gz sentinel_log_mgr_1.0_x8664/setup/root_create_novell_user.sh
3b As
root
, execute the script by using the following command:
9 Choose a language by entering its number as shown in the command prompt.
The end user license agreement is displayed in the selected language.
1
10 Read the end user license and enter
or y if you agree to the terms and want to continue with
the installation.
The installer includes a 90-day evaluation license key. This license key activates the full set of
product features for a 90-day trial period. At any time during or after the trial period, you can
replace the evaluation license with a license key you have purchased.
11 Specify the password for the database administrator (dbauser).
12 Confirm the password for the database administrator (dbauser).
13 Specify the password for the administrator user.
Installing and Uninstalling Novell Sentinel Log Manager29
14 Confirm the password for the administrator user.
Novell Sentinel Log Manager is configured to start with runlevels 3 and 5 (Multi-User Mode
with boot-up in console or X-Windows mode).
18 Execute the
1024 (for example: Syslog port 514). This requires
After the Sentinel Log Manager service starts, you can log in to the URL (for example: https://
10.0.0.1:8443/novelllogmanager) specified in the installation output. The system starts processing
Sentinel Log Manager events immediately, and it will be fully functional after you configure event
sources to send data to Sentinel Log Manager.
install.sh
root_install_service.sh
root
password.
bin/config_firewall.sh
novell
script.
. This action loads the PATH environment variable changes
script to enable Sentinel Log Manager to start up as
root
level access.
script to enable port forwarding from ports less than
root
privileges.
3.3 Logging in to Novell Sentinel Log Manager
The administrator user created during the installation can log into the Sentinel Log Manager Web
interface and configure data collection, data storage, run preloaded reports, upload new reports,
perform event searches, create more users, and more.
To log into the Novell Sentinel Log Manager:
1 Open a supported Web browser. For more information, see Section 2.3, “Supported Browsers,”
on page 22.
2 Log in to the Novell Sentinel Log Manager page (for example: https://10.0.0.1:8443/
novelllogmanager).
If this is the first time you have logged in to the Sentinel Log Manager, you are prompted to
accept a certificate.
3 Select the language for the Sentinel Log Manager interface (English, Portuguese, French,
Italian, German, Spanish, Japanese, Traditional Chinese, or Simplified Chinese).
admin
4 Specify the username as
5 Specify the password for administrator that you configured during installation.
6 Click Sign in.
.
3.4 Configuring Archive Server Settings
Sentinel Log Manager archives data in a compressed format for the long-term storage. Several types
of storage options are supported:
Local Storage or SAN: The local storage or storage network area (SAN) option includes
storage that is attached directly to the Sentinel Log Manager machine. This option provides the
best combination of performance, security, and reliability. This is a preferable storage option in
comparison to common internet file system and network file system.
30Sentinel Log Manager 1.0.0.5 Installation Guide
CIFS: The common internet file system (CIFS) protocol provides better performance and
security than NFS.
NFS: The network file system (NFS) protocol requires significant configuration to improve
performance and security, and it is mandatory only if you already have a well-established NFS
infrastructure in your environment.
If the archive destination is an NFS or CIFS server, additional configuration is necessary to ensure
that the Sentinel Log Manager server has the necessary permissions. The configurations in this
section are for server settings; it is also necessary to configure archiving in the Sentinel Log
Manager administrator interface. For more information, see “Configuring Data Storage” in the
The configuration steps described in this section only apply in environments where the event archive
destination is a CIFS server. For security reasons, you should change the following settings to limit
the access to the archived data.
5 Restart the Sentinel Log Manager process by using the following command:
Install_Directory/bin/server.sh restart
3.4.2 NFS Configuration
The configuration steps described in this section only apply in environments where the event archive
destination is an NFS server. These configuration settings include configuration of both the NFS
archive server and the NFS client. The exact steps can vary based on the NFS server software and
operating system,. Consult with your NFS system administrator before making any changes.
“NFS Archive Server Configuration” on page 31
“NFS Client Configuration” on page 32
NFS Archive Server Configuration
The NFS server needs to export (share) the archive volume to the Sentinel Log Manager server so
that the archive is readable by
root
user on the Sentinel Log Manager server. Following settings
describe one of the method to achieve this readability:
The NFS server must have a user and a group with a UID and a GID that correspond to the
novell user and group on the Sentinel Log Manager server.
Installing and Uninstalling Novell Sentinel Log Manager31
novdocx (en) 16 April 2010
In the following examples, if the user on the NFS server is
group is
manager-server
The archive destination directory on the NFS server must be owned by the novell user and
novell
with GID=5555. The Sentinel Log Manager server has a hostname
, which can be resolved by the NFS server.
group. In the following examples, the archive destination is
The
root
user on the Sentinel Log Manager server must be mapped to the novell user and
For performance reasons, you can add the async option to make the archiving process faster.
However, this may increase the risk of a lost or corrupt archive, if the NFS server crashes. The
following examples demonstrate the addition of the async option:
With the default settings for mounting an NFS archive volume search requests can hang indefinitely,
if the NFS server becomes unavailable. For performance reasons, you can configure a time-out
setting for the search. However, after this change, restart Sentinel Log Manager process when the
NFS server becomes available again to search for the archived data.
NOTE: Manual NFS client configuration is not required for Sentinel Log Manager 1.0.0.1 and later,
as by default the client settings are set automatically starting from this version.
1 Log in to the Sentinel Log Manager server as the
5 Restart the Sentinel Log Manager process by using the following command:
Install_Directory/bin/server.sh restart
3.5 Installing Additional Collector Managers
The collector managers for Sentinel Log Manager manage all of the data collection processes and
data parsing. A collector manager is included in the Sentinel Log Manager server installation on
®
SUSE
in a distributed setup.
NOTE: Collector Manager requires network connectivity to the message bus port (61616) on the
Sentinel Log Manager server. Before the collector manager installation, all the firewall and other
network settings must be allowed to communicate over this port.
Remote collector managers provide several benefits:
Linux Enterprise Server 11 (SLES 11), but you can also install multiple collector managers
Distributed event parsing and processing to improve system performance.
Collocation with event sources, which allows filtering, encryption, and data compression at the
source. This feature provides additional data security and decreases network bandwidth
requirements.
Installation on additional operating systems. For example, installation on Microsoft Windows*
to enable data collection using the WMI protocol.
novdocx (en) 16 April 2010
File caching, which enables the remote collector manager to cache large amounts of data while
the server is temporarily busy performing archiving events or processing a spike in events. This
feature is an advantage for protocols, such as syslog, that do not natively support event caching.
Use the following procedure to download and install the Sentinel Collector Manager installer:
1 Log in to the Sentinel Log Manager as an
administrator
.
2 Click the collection link at the upper left corner of the page.
3 Click the Advanced tab.
4 On clicking on Download Installer link, an
displayed with the option to save the
Opening scm_installer.zip
scm_installer.zip
file on your local machine.
window is
Installing and Uninstalling Novell Sentinel Log Manager33
novdocx (en) 16 April 2010
5 Extract the install script from the
scm_installer.zip
Manager on the machine from which you want to forward the events:
PlatformAction
WindowsExtract the
The files are extracted to a directory named
LinuxRun the following command with root privileges:
unzip scm_installer.zip
The files are extracted to a directory named
6 Go to the install directory and start the installation:
34Sentinel Log Manager 1.0.0.5 Installation Guide
file and install the Sentinel Collector
scm_installer.zip
file.
disk1.
disk1.
PlatformAction
WindowsRun the following command:
disk1\setup.bat
novdocx (en) 16 April 2010
Linux GUI mode:
Text-based (serial console) mode:
./disk1/setup.sh
./disk1/setup.sh –console
7 Select a language of your choice for installation from the drop-down list.
8 Read the Welcome screen, then click Next to install the Sentinel 6.1 on your system.
9 The Novell Software License Agreement wizard is displayed. Read the End User License
Agreement. Select the I accept the terms of the license agreement option, then click Next.
10 Accept the default installation directory or click Browse to specify your installation location,
then click Next.
NOTE: You cannot install onto a directory with special characters or non-ASCII characters.
For example, when installing the collector manager on Windows x86-64, the default path is
C:\\Program Files(x86)
. You must change the default path to avoid the special characters
to continue installation.
11 Specify the Sentinel administrator username and path to the corresponding home directory.
OS Sentinel Administrator Username: The default is esecadm.
This is the username of the user who owns the installed Sentinel product. If the user does
not already exist, a user is created with corresponding home directory in the specified
directory.
OS Sentinel Administrator User Home Directory: The default is
esecadm is the username, the corresponding home directory is
/export/home
/export/home/esecadm
. If
To log in as the esecadm user, you need to first set its password.
12 Specify the following, then click Next.
.
Message bus port: The port on which the communication server is listening.
Components connecting directly to the communication server uses this port.
Communication Server host name: Specify the Communication Server port or host
server name information.
NOTE: The port numbers must be identical on every machine in the Sentinel system to enable
communications. Make a note of these ports for future installations on other machines.
13 Specify the following, then click Next.
Automatic Memory Configuration: Select the total amount of memory to allocate to the
Sentinel server. The installer automatically determines the optimal distribution of memory
across components taking into account estimated operating system and database overhead.
IMPORTANT: You can modify the-Xmx value in the
change the RAM allocated to the Sentinel server processes. The
is placed at
Install_Directory/config
on Linux or
configuration.xml
configuration.xml
Install_Directory\config
file to
Windows.
Installing and Uninstalling Novell Sentinel Log Manager35
file
on
Custom Memory Configuration: Click Configure to fine-tune memory allocations. This
option is only available if there is sufficient memory on the machine.
14 Summary screen with the features selected for installation is displayed. Click Install to install
the Sentinel 6.1.
15 After the installation, you are prompted to enter the username and password that are used by
ActiveMQ JMS strategy to connect to the broker.
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You must use the
collectormanager
Collector Manager service installation. In this case, the
user and its corresponding password during the
collectormanager
user will have
access rights only to the required communication channels for the Collector Manager
operations.
NOTE: To obtain the Collector Manager user’s password, navigate to
config
directory, open the
may see the
collectormanager=60a25d4f67733f1074a1eafa22a50aba
activemqusers.properties
file. For example, in the file you
/Install_Directory/
text, which is the
combination of alphanumeric value (such as, 60a25d4f67733f1074a1eafa22a50aba) after the
equal to (=) symbol is the password.
16 Click Next. You will be prompted to accept an untrusted certificate. Select Accept Permanently.
(If you do not see this certificate acceptance step, there may be something wrong with your
installation. You may need to manually copy the .activemqclientkeystore.jks from the Sentinel
Log Manager server.)
17 After the installation, you are prompted to reboot or re-login, and start the Sentinel services
manually. Click Finish to reboot your system.
NOTE: If you forget the username that you have set, open a terminal console and type the
root
command as a
env | grep ESEC_USER
user.
It lists down the username, if the user has already been created and the environment variable
has already been set.
To start the Sentinel services manually, perform the following:
PlatformCommand
On Linux
On Windows
<Install_Directory>/bin/sentinel.sh start
<Install_Directory>/bin/sentinel.bat start
To stop the Sentinel services manually, perform the following:
PlatformCommand
On Linux
On Windows
<Install_Directory>/bin/sentinel.sh stop
<Install_Directory>/bin/sentinel.bat stop
18 Launch the Event Source Management interface from the Sentinel Log Manager Web page.
You will see a newly installed Collector Manager.
36Sentinel Log Manager 1.0.0.5 Installation Guide
3.6 Post-Installation Configurations
This section includes several recommendations to improve system performance.
3.6.1 Ping Timeout Setting
Novell recommends that all users must change the wait period for ping responses in the
server.conf
high traffic setup).
file to prevent issues when the Sentinel Log Manager server is heavily loaded (in an
novdocx (en) 16 April 2010
1 Log in to the Sentinel Log Manager server as
2 Open the
config
3 Find the
wrapper.ping.timeout=0
4 Save the file.
5 Restart the Sentinel Log Manager process by using the following command:
Install_Directory/bin/server.sh restart
server.conf
directory.
wrapper.ping.timeout=60
file for editing. This file is located in the
setting and modify it to:
novell
.
Install_Directory/
3.7 Uninstalling Novell Sentinel Log Manager
To uninstall Sentinel Log Manager, run the uninstall script and then perform the manual cleanup
steps given below:
root
1 Log in to the Sentinel Log Manager server as
2 To stop the Sentinel Log Manager service, execute the following command:
/etc/init.d/sentinel_log_mgr stop
3 To run the uninstallation script, execute the following command: