Novell SENTINEL LOG MANAGER ADMINISTRATION GUIDE

Novell®
www.novell.com
Installation Guide
Sentinel Log Manager 1.0.0.5
novdocx (en) 16 April 2010
AUTHORIZED DOCUMENTATION
1.0.0.5

Sentinel Log Manager 1.0.0.5 Installation Guide

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Copyright © 2009-2010 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.
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4 Sentinel Log Manager 1.0.0.5 Installation Guide

About This Guide

This guide provides an overview of Novell® SentinelTM Log Manager and its installation.
Chapter 1, “Introduction,” on page 9
Chapter 2, “System Requirements,” on page 19
Chapter 3, “Installing and Uninstalling Novell Sentinel Log Manager,” on page 27
Audience
This guide is intended for Novell Sentinel Log Manager administrators and end users.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation included with this product. Please use the User Comments feature at the bottom of each page of the online documentation, or go to Novell Documentation Feedback Web site (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
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Additional Documentation
For more information about building your own plug-ins (for example, JasperReports*), go to the
Sentinel SDK Web page (http://developer.novell.com/wiki/index.php/Develop_to_Sentinel). The
build environment for Sentinel Log Manager report plug-ins is identical to what is documented for Novell Sentinel.
For more information about the Sentinel documentation refer to the Sentinel Documentation Web
site (http://www.novell.com/documentation/sentinel61/index.html).
For more information about configuring Sentinel Log Manager, see Sentinel Log Manager 1.0.0.4
Administration Guide.
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.
®
A trademark symbol ( trademark.
, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
About This Guide 5
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6 Sentinel Log Manager 1.0.0.5 Installation Guide
Contents
About This Guide 5

1 Introduction 9

1.1 Novell Sentinel Log Manager Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.1 What’s New in Novell Sentinel Log Manager 1.0.0.5. . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.2 What’s New in Novell Sentinel Log Manager 1.0.0.4. . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.3 Novell Sentinel Log Manager 1.0 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.2 Novell Sentinel Log Manager Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.3 Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.4 Terminologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2 System Requirements 19

2.1 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1.1 Sentinel Log Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2.1.2 Collector Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.1.3 Estimating the Data Storage Space Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.1.4 Virtual Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.2 Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2.2.1 Sentinel Log Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2.2 Collector Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.3 Supported Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.3.1 Setting Browser’s Internet Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.4 Supported Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.5 Supported Event Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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3 Installing and Uninstalling Novell Sentinel Log Manager 27

3.1 System Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.2 Installing on an Existing Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.1 Quick Installation (as root) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.2.2 Non-root Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.3 Logging in to Novell Sentinel Log Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4 Configuring Archive Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.4.1 CIFS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.4.2 NFS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.5 Installing Additional Collector Managers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.6 Post-Installation Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.6.1 Ping Timeout Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.7 Uninstalling Novell Sentinel Log Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Contents 7
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8 Sentinel Log Manager 1.0.0.5 Installation Guide
1

Introduction

Novell® SentinelTM Log Manager collects data from a wide variety of devices and applications, including intrusion detection systems, firewalls, operating systems, routers, Web servers, databases, switches, mainframes, and antivirus event sources. Novell Sentinel Log Manager provides high event-rate processing, long-term data retention, regional data aggregation, and simple searching and reporting functionality for a broad range of applications and devices.
Section 1.1, “Novell Sentinel Log Manager Features,” on page 9
Section 1.2, “Novell Sentinel Log Manager Interface,” on page 13
Section 1.3, “Architecture,” on page 14
Section 1.4, “Terminologies,” on page 16

1.1 Novell Sentinel Log Manager Features

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1
Section 1.1.1, “What’s New in Novell Sentinel Log Manager 1.0.0.5,” on page 9
Section 1.1.2, “What’s New in Novell Sentinel Log Manager 1.0.0.4,” on page 9
Section 1.1.3, “Novell Sentinel Log Manager 1.0 Features,” on page 11

1.1.1 What’s New in Novell Sentinel Log Manager 1.0.0.5

“500 EPS Version of Sentinel Log Manager” on page 9
“New End User License Agreement” on page 9
500 EPS Version of Sentinel Log Manager
The Novell Sentinel Log Manager is now available in a 500 EPS (events per second) version. The 500 EPS version is suitable for small deployments with only one Sentinel Log Manager server and a low event rate. It can also be used as a low volume node reporting to another Sentinel or Sentinel Log Manager server in a large deployment.
New End User License Agreement
The end user license agreement (EULA) terms have been updated in this release. You must accept the new terms before before proceeding to apply the latest patch. Some of the changes in the EULA are:
Novell Sentinel Log Manager is now available in a 500 EPS version.
Updated definition for
Non-Production Instance
.
Updated definition for
Type I Device
.

1.1.2 What’s New in Novell Sentinel Log Manager 1.0.0.4

“New Data Collection User Interface” on page 10
“LDAP Authentication” on page 10
Introduction
9
“Enhancements to the Search Result User Interface” on page 10
“New User Interface for Actions” on page 10
“Enhancement to the Admin User Interface” on page 11
New Data Collection User Interface
The new and enhanced data collection user interface enables you to perform several new tasks:
Refine all the event sources by using the new Event Sources screen.
Start and stop the audit and syslog event source server by using the new Event Source Servers
tab.
Set the time zone for event sources.
Search for events that are coming from one or many event sources.
For more information about data collection configuration, see “Configuring Data Collection” in the
Sentinel Log Manager 1.0.0.4 Administration Guide.
LDAP Authentication
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Sentinel Log Manager now supports LDAP authentication in addition to the database authentication.
A new Authentication Type option has been added in the user > Add a user window of the Sentinel Log Manager, which enables you to create user accounts that use LDAP authentication.
For more information about configuring the Sentinel Log Manager server for LDAP authentication, see “User Administration” in the Sentinel Log Manager 1.0.0.4 Administration Guide.
Enhancements to the Search Result User Interface
The enhanced search result interface enables you to perform several new tasks:
Export search report results.
Send search results to an action.
Download the raw data files for the selected event result's event source by using the get raw
data link.
View new event fields information in the search results.
For example, it displays the Source IP address, Rawdata Record ID, Collector Script, Collector name, Collector Manager ID, Connector ID, and Event Source ID information for the incoming events.
View all the event fields information for the event source by using the show all fields link.
For more information about searching events and generating reports, see “Searching” in the Sentinel
Log Manager 1.0.0.4 Administration Guide.
New User Interface for Actions
The new user interface for actions allows you to create multiple action instances that you can also use while configuring rules. You can also view the number of rules that are associated with an action.
10 Sentinel Log Manager 1.0.0.5 Installation Guide
For more information about configuring rules and actions, see “Configuring Rules” in the Sentinel
Log Manager 1.0.0.4 Administration Guide.
Enhancement to the Admin User Interface
The new admin user interface enables you to assign new permissions for a user:
You can now allow users to view all reports that are stored on the server
Enable Sentinel Log Manager configuration reporting
You can now set a filter for the events a user can view.
For more information about configuring users, see “User Administration” in the Sentinel Log
Manager 1.0.0.4 Administration Guide.

1.1.3 Novell Sentinel Log Manager 1.0 Features

“Installation and Deployment” on page 11
“Data Collection” on page 11
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“Data Storage and Management” on page 12
“Reporting and Searching” on page 12
Installation and Deployment
Novell Sentinel Log Manager is easy to install and deploy for data collection, storage, reporting, and searching of log data. Installation of Novell Sentinel Log Manager includes installation of the Sentinel Log Manager server, Web server, reporting server, and configuration database.
Data Collection
Novell Sentinel Log Manager can collect and manage data from event sources that generate logs to syslog, windows event log, files, databases, SNMP, Novell Audit, SDEE, Check Point OPSEC, and other storage mechanisms and protocols.
Novell Sentinel Log Manager contains enhanced web-based user interface support for Syslog and Novell Audit connectivity to make it even easier to start collecting logs from event sources. You can direct all the logs to Sentinel Log Manager.
Messages from recognized data sources are parsed into fields such as target IP address and source username. Messages from unrecognized data sources are placed intact into a single field for storage, search, and reporting. All data can be filtered to drop unwanted events.
For a complete list of supported event sources, see “Supported Event Sources” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bhmwq0w.html) in
the Novell Sentinel Log Manager Guide.
Novell Sentinel Log Manager collects data using a wide variety of connection methods:
Syslog Connector automatically accepts and configures syslog data sources that send data over
the standard user datagram protocol (UDP), reliable transmission control protocol (TCP), or secure transport layer system (TLS).
Audit Connector automatically accepts and configures audit-enabled Novell data sources.
Introduction 11
File Connector reads log files.
SNMP Connector receives SNMP traps.
JDBC* Connector reads from database tables.
WMS Connector accesses Windows* event logs on desktops and servers.
SDEE Connector for Cisco* devices.
LEA Connector for Check Point* devices.
Sentinel Link Connector accepts data from other Novell Sentinel Log Manager servers.
Process Connector accepts data from custom-written processes that output event logs.
You can also purchase an additional license to download connectors for SAP* and mainframe operating systems.
To get the license, either call 1-800-529-3400 or contact Novell Technical Support (http://
support.novell.com).
For more information about configuring the connectors, see the connector documents at Sentinel
Content Web site (http://support.novell.com/products/sentinel/sentinel61.html).
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For more information about data collection configuration, see “Configuring Data Collection” (http:/
/www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjxe7z1.html) in
the Novell Sentinel Log Manager Guide.
Data Storage and Management
Novell Sentinel Log Manager stores all of the log data in a compressed file format. Data can be archived locally or on a remotely-mounted CIFS or NFS share. You can set up data retention policies to configure the system to keep some data for longer time periods and other data for shorter time periods.
For more information about system requirements, see “System Requirements” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjx8zq7.html) in
the Novell Sentinel Log Manager Guide.
For more information about data storage configuration, see “Configuring Data Storage” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bjxe7z1.html) in
the Novell Sentinel Log Manager Guide.
Reporting and Searching
Novell Sentinel Log Manager can perform full text searches of all the stored event data or perform focused searches against particular event fields, such as source username. Such searches can be further refined, saved for future review, filtered, and formatted by applying a report template to the results.
Sentinel Log Manager has pre-installed reports and also has the ability to upload additional reports. Reports can be run as per a planned scheduled or for an unplanned requirement.
For more information on list of default reports, see “Sentinel Log Manager Reports” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bl5jfoz.html) in the
Novell Sentinel Log Manager Guide.
Searches and reports can run against both online and archived data.
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For more information about searching events and generating reports, see “Searching” (http://
www.novell.com/documentation/novelllogmanager10/novell_log_manager/data/bk76y16.html) and “Reporting” (http://www.novell.com/documentation/novelllogmanager10/novell_log_manager/ data/bjxdi87.html) respectively in the Novell Sentinel Log Manager Guide.

1.2 Novell Sentinel Log Manager Interface

You can use the Novell Sentinel Log Manager Web interface to perform the following tasks:
Search for events
Save the search criteria as a report template
View and manage reports
Launch the Event Source Management interface to configure data collection for data sources
other than Syslog and Novell applications.
Configure data forwarding
Download the Sentinel Collector Manager installer for remote installation
View the health of event sources (administrators only)
Configure data collection for Syslog and Novell data sources (administrators only)
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Configure data storage and view the health of the database (administrators only)
Configure data archiving (administrators only)
Configure associated actions to send matching event data to output channels (administrators
only)
Manage user accounts and permissions (administrators only)
Introduction 13
Figure 1-1 Novell Sentinel Log Manager Interface
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1.3 Architecture

The following illustration depicts the architecture of Novell Sentinel Log Manager:
14 Sentinel Log Manager 1.0.0.5 Installation Guide
Figure 1-2 Novell Sentinel Log Manager Architecture
Devices
Java Web Start
Message Bus (ActiveMQ)
Search
Search
NFS
httpsSSL SSL
CIFS
Search
Data Collection
Service
Data Access
Service
Reporting Service
(Jasper)
Event
Service
Tomcat Servlet Container
SSL Proxy
Client
Log Manager Appliance
Configuration Database
(PostgreSQL)
Online Event Store
• Event Source Management
• Channels
Enterasys
Dragon
Raw Data
Event Index
Communication
Remoting
Partition 1
GWT
JSP
HP-UX
Events
Raw Data
Event Index
Partition 2
Events
Archive Event Store
Partition N-2
(zip)
Partition N-1
(zip)
Partition N
(zip)
SLES
Check Point
IPS
Cisco
Firewall
IBM AIX
Tripwire
• Configuration
• User Management
• Report Storage
• Report Execution
• Event/Raw Data Storage
• Event Search
• Archiving
ESM
Swing UI
Firefox/Internet
Explorer
Collector Manager
SSL
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Novell Sentinel Log Manager architecture comprises of components that perform data collection, data storage, search, and reporting by using the user interfaces.
Introduction 15
Data Collection: Novell Sentinel Log Manager collects data with the help of connectors. These connectors obtain data from device logs, and collectors parse device log data into a standardized format.
Data Storage: The data flows from data collection components to data storage components. These components use a file based data storage and indexing system to keep device log data and a PostgreSQL database to keep Novell Sentinel Log Manager configuration data. The search and reporting components access and find the requested event log data.in the file based data storage and indexing system. The data storage components also deletes data from storage location when the data retention time limit exceeds or if the available space reduces below an specified disk space value.
Searching and Reporting: The searching and reporting components search the data in both the online and archive storage locations.
User Interface: User interface functionality is provided by a Web server and a Java Web Start based graphical user interface (GUI). All user interfaces communicate with the server by using an encrypted connection.
Collector Manager Optionally, you can remotely install a collector manager from the Sentinel Log Manager server at a suitable location in your network. The collector manager provides a flexible data collection point. The remote collector manager runs the connectors and collectors, forwards the output of the collectors onto Novell Sentinel Log Manager for storage and further processing.
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For information about installing collector managers, see “Installing Additional Collector Managers”
on page 33.

1.4 Terminologies

This section describes the terminologies used in this document.
Collectors: Collectors parse the data and deliver a richer event stream by injecting taxonomy, exploit detection, and business relevance into the data stream before events are correlated, analyzed, and sent to the database.
Connectors: The Connectors use industry standard methods to connect to the data source to get raw data.
Data Retention: The data retention policy defines the duration for which the events remain and deleted from the Sentinel Log Manager server.
Event Source Management: The Event Source Management (ESM) interface allows you to manage and monitor connections between Sentinel Connectors and Sentinel Collectors.
Events Per Second: Events per second (EPS) is a value to measure how fast a network generates data from its security devices and applications. It is also a rate on which Sentinel Log Manager can collect and store data from the security devices.
TM
and its event sources by using Sentinel
Integrator: Integrators are plug-ins that allow Sentinel systems to connect to other external systems. JavaScript actions can use Integrators to interact with other systems.
16 Sentinel Log Manager 1.0.0.5 Installation Guide
Raw Data: Raw data varies from Connector to Connector because of the format of the data stored on the device. The system processes a record or data at a time. The raw data contains the information about the raw data message, raw data (record) ID, time the raw data was received (as stamped by the Collector Manager), IDs of the event source, Connector, Collector, and Collector Manager node IDs and a SHA-256 hash of the raw data.
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Introduction 17
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18 Sentinel Log Manager 1.0.0.5 Installation Guide
2

System Requirements

In addition to the hardware, operating system, browser, supported connectors, and event source compatibility requirements described below, the user must also have root access for some installation steps.
Section 2.1, “Hardware Requirements,” on page 19
Section 2.2, “Supported Operating Systems,” on page 21
Section 2.3, “Supported Browsers,” on page 22
Section 2.4, “Supported Connectors,” on page 22
Section 2.5, “Supported Event Sources,” on page 23

2.1 Hardware Requirements

Section 2.1.1, “Sentinel Log Manager,” on page 19
Section 2.1.2, “Collector Manager,” on page 20
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2
Section 2.1.3, “Estimating the Data Storage Space Requirement,” on page 20
Section 2.1.4, “Virtual Environment,” on page 21

2.1.1 Sentinel Log Manager

Novell® SentinelTM Log Manager is supported on 64-bit Intel* Xeon* and AMD* Opteron* processors, but not supported on Itanium* processor.
NOTE: These requirements are for an average event size of 300 bytes.
A single server may cater different event sources. For example, a Windows server could collect data from the Windows platform and also from an SQL server database hosted on it.
Novell recommends the following hardware requirements for a production system that holds 90­days of online data:
Table 2-1 Sentinel Log Manager Hardware Requirements
Requirements
Compression Up to 10:1 Up to 10:1 Up to 10:1
Sentinel Log Manager (500 EPS)
Sentinel Log Manager (2500 EPS)
Sentinel Log Manager (7500 EPS)
Maximum event sources
Maximum events 500 2,500 7,500
Up to 1000 Up to 1000 Up to 2000
System Requirements
19
novdocx (en) 16 April 2010
Requirements
CPU One Intel* Xeon*
Random Access Memory (RAM)
Storage 2x 500 GB, 7.2k RPM
Sentinel Log Manager (500 EPS)
E5450@3 GHz (4core) CPU
or
Two Intel* Xeon* L5240@3 GHz (2 core) CPUs (4 cores total)
4GB 4 GB 8 GB
drives (Hardware RAID with 256 MB cache, RAID 1
Sentinel Log Manager (2500 EPS)
One Intel* Xeon* E5450@3 GHz (4 core) CPU
or
Two Intel* Xeon* L5240@3 GHz (2 core) CPUs (4 cores total)
2 x 1 TB, 7.2k RPM drives (Hardware RAID with 256 MB cache, RAID 1)
Sentinel Log Manager (7500 EPS)
Two Intel* Xeon* X5470@3.33 GHz (4 core) CPUs (8 cores total)
6 x 450 GB, 15k RPM drives, (Hardware RAID with 512 MB cache, RAID 5)
NOTE:
You must set up the archive location to an external multi-drive storage network area (SAN) or
network-attached storage (NAS).
The recommended steady state volume is 80% of the maximum licensed EPS. Novell
recommends that you add additional Sentinel Log Manager instances if this limit is reached.

2.1.2 Collector Manager

The following are the minimum requirements for Collector Manager:
One Intel* Xeon* L5240@3 GHz (2 core CPU)
256 MB RAM
10 GB - free disk space.

2.1.3 Estimating the Data Storage Space Requirement

Sentinel Log Manager is used to retain raw data for a long period of time to comply with legal and other requirements. Sentinel Log Manager employs compression to help you make efficient use of local and archive storage space. However, over a long period of time storage requirements might become significant.
To overcome cost constraint issues with large storage systems, you can use cost effective data storage systems to store the data for a long term. Tape-based storage systems are the most common and cost-effective solution. However, tape does not allow random access to the stored data, which is necessary to perform quick searches. Because of this, a hybrid approach to long-term data storage is desirable, where the data you need to search is available on a random-access storage system and data you need to retain, but not search, is kept on a cost-effective alternative, such as tape. Instructions for employing this hybrid approach are described in “Using Sequential-Access Storage for Long
Term Dat a Storage ” of the Sentinel Log Manager 1.0.0.4 Administration Guide.
20 Sentinel Log Manager 1.0.0.5 Installation Guide
To determine the amount of random-access storage space required for Sentinel Log Manager, first estimate how many day’s worth of data you need to regularly perform searches or run reports on. You should have enough hard drive space either locally on the Sentinel Log Manager machine, or remotely on a CIFS, NFS, or SAN that Sentinel Log Manager can use to archive data.
You should also have additional hard drive space beyond your minimum requirements:
To account for data rates that are higher than expected.
To copy data from tape and back into the Sentinel Log Manager in order to perform searching
and reporting on historical data.
Use the following formulas to estimate the amount of space required to store data:
Event Data Storage Size: {number of days} x {events per second} x {average byte size of
event} x 0.000012 = GB storage required
Event sizes typically range from 300-1000 bytes.
Raw Data Storage Size: {number of days} x {events per second} x {average byte size of raw
data} x 0.000012 = GB storage required
A typical average raw data size for syslog messages is 200 bytes.
Total Storage Size: ({average byte size of event} + {average byte size of raw data}) x
{number of days} x {events per second} x 0.000012 = Total GB storage required
novdocx (en) 16 April 2010
NOTE:
These numbers are only estimates and depend on the size of your event data as well as on the
size of compressed data.
The above formulas calculate the minimum storage space required to store fully compressed
data on the external storage system. When local storage fills up, Sentinel Log Manager seamlessly compresses and moves data from local (partially compressed) to external (fully compressed) storage system. Therefore, estimating the external storage space requirement becomes most critical for data retention. To improve the search and reporting performance for recent data, you can increase the local storage space beyond the hardware requirements of Sentinel Log Manager; however it is not required.
You can also use the above formulas to determine how much storage space is required for long term data storage system, for example using tape.

2.1.4 Virtual Environment

Sentinel Log Manager has been extensively tested on VMWare* ESX Server, and Novell fully supports Sentinel Log Manager in this environment. Performance results in a virtual environment can be comparable to the results achieved in tests on physical machine, but the virtual environment should provide the same memory, CPU, disk space, and I/O as the physical machine recommendations.

2.2 Supported Operating Systems

Section 2.2.1, “Sentinel Log Manager,” on page 22
Section 2.2.2, “Collector Manager,” on page 22
System Requirements 21

2.2.1 Sentinel Log Manager

Sentinel Log Manager requires installation on 64-bit SUSE® Linux Enterprise Server 11.
Sentinel Log Manager stores event data in a compressed file system in a searchable form. So it requires a high-performing file system. All Novell testing is done with the ext3 file system.

2.2.2 Collector Manager

The Collector Manager is supported on the following platforms:
SUSE
SUSE
Windows* 2003 (32-bit and 64-bit)
Windows* 2003 SP2 (32-bit and 64-bit)
Windows Server* 2008 (64-bit)
®
Linux Enterprise Server 10 SP2 (32-bit and 64-bit)
®
Linux Enterprise Server 11 (32-bit and 64-bit)
novdocx (en) 16 April 2010

2.3 Supported Browsers

The following browsers are supported by Sentinel Log Manager. Other browsers might not display information as expected.
Mozilla* Firefox* 3
Microsoft* Internet Explorer* 8
NOTE: The Sentinel Log Manager interface is optimized for viewing at 1280 x 1024 or higher resolution.

2.3.1 Setting Browser’s Internet Security Level

In Microsoft* Internet Explorer* 8, set the security level to the default level (Medium-high) by navigating to Tools > Internet Options > Security tab > Security levels. If the Internet Security Level is set to High, then only a blank page appears after logging in to Novell Sentinel Log Manager.

2.4 Supported Connectors

This section lists the supported connectors:
Audit Connector
Check Point LEA Process Connector
Database Connector
Data Generator Connector
File Connector
Process Connector
Syslog Connector
SNMP Connector
22 Sentinel Log Manager 1.0.0.5 Installation Guide
SDEE Connector
Sentinel Link Connector
WMS Connector
NOTE: The Mainframe and SAP Connectors require a separate license.

2.5 Supported Event Sources

All event sources (devices) are supported, if there is a suitable connector to access their data. Novell Sentinel Log Manager provides collectors for many event sources. These collectors perform deep parsing of recognized events coming from the event sources. Data from event sources that have a suitable connectors, but whose data is unrecognized are processed by the Generic Event Collector. On a best-effort basis the Generic Event Collector analyses the received data and attempts to parse the information, if it was generated by a supported event source. If the Generic Event Collector does not understand the message, it does minimal parsing and places the bulk of the text in the Message field.
Sentinel Log Manager has enhanced support for data collection from Syslog and Novell Audit devices and the data collection can be configured by using the Sentinel Log Manager Web interface.
novdocx (en) 16 April 2010
Sentinel Log Manager is also capable of collecting data from other devices by using many other connectors (for example: Database, File, and SNMP Connectors). Data collection from these devices can be configured by using the Event Source Management interface, which enables you to import and configure the Sentinel 6.0 and 6.1 connectors and collectors.
NOTE: Updated collectors and connectors are posted to the Sentinel 6.1 Content Web site (http://
support.novell.com/products/sentinel/sentinel61.html) on a regular basis. Updates typically include
fixes, support for additional events, and performance improvements. Always download and import the latest version of the collectors and connectors.
Collectors that support the following event sources are pre-installed with Novell Sentinel Log Manager:
Cisco* Firewall (6 and 7)
Cisco* Switch Catalyst 6500 Series (CatOS 8.7)
Cisco* Switch Catalyst 6500 Series (IOS 12.2SX)
Cisco* Switch Catalyst 5000 Series (CatOS 4.x)
Cisco* Switch Catalyst 4900 Series (IOS 12.2SG)
Cisco* Switch Catalyst 4500 Series (IOS 12.2SG)
Cisco* Switch Catalyst 4000 Series (CatOS 4.x)
Cisco* Switch Catalyst 3750 Series (IOS 12.2SE)
Cisco* Switch Catalyst 3650 Series (IOS 12.2SE)
Cisco* Switch Catalyst 3550 Series (IOS 12.2SE)
Cisco* Switch Catalyst 2970 Series (IOS 12.2SE)
Cisco* Switch Catalyst 2960 Series (IOS 12.2SE)
Cisco* VPN 3000 (4.1.5, 4.1.7, and 4.7.2)
System Requirements 23
Extreme Networks Summit X650 (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X450a (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X450e (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X350 (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X250e (with ExtremeXOS 12.2.2 and earlier)
Extreme Networks Summit X150 (with ExtremeXOS 12.2.2 and earlier)
Enterasys Dragon (7.1 and 7.2)
Generic Event Collector
HP HP-UX (11iv1 and 11iv2)
IBM AIX (5.2, 5.3, and 6.1)
Juniper* Netscreen* Series 5
McAfee* Firewall Enterprise
McAfee* Network Security Platform (2.1, 3.x, and 4.1)
McAfee* VirusScan* Enterprise (8.0i, 8.5i, and 8.7i)
McAfee* ePolicy Orchestrator (3.6 and 4.0)
novdocx (en) 16 April 2010
McAfee* AV Via ePolicy Orchestrator 8.5
Microsoft Active Directory (2000, 2003, and 2008)
Microsoft SQL Server* (2005 and 2008)
Nortel VPN (1750, 2700, 2750, and 5000)
Novell Access Manager 3.1
Novell Identity Manager 3.6.1
Novell Netware 6.5
Novell Modular Authentication Services 3.3
Novell Open Enterprise Server 2.0.2
Novell Privileged User Manager 2.2.1
Novell Sentinel Link 1
Novell SUSE
Novell eDirectory
®
Linux Enterprise Server
TM
8.8.3 with the eDirectory instrumentation patch found on the Novell
Support Web Site (http://download.novell.com/Download?buildid=RH_B5b3M6EQ~)
Novell iManager 2.7
Red Hat Enterprise Linux
Sourcefire* Snort* (2.4.5, 2.6.1, 2.8.3.2, and 2.8.4)
Snare for Windows Intersect Alliance (3.1.4 and 1.1.1)
Sun* Microsystems Solaris* 10
Symantec AntiVirus Corporate Edition (9 and 10)
TippingPoint Security Management System (2.1 and 3.0)
Websense Web Security 7.0
Websense Web Filter 7.0
24 Sentinel Log Manager 1.0.0.5 Installation Guide
NOTE: To enable data collection from the Novell iManager and Novell Netware 6.5 event sources, add an instance of a collector and a child connector (Audit connector) in the Event Source Management interface for each of the event sources. Once this is done, these event sources appears in the Sentinel Log Manager web console under the Audit Server tab.
Collectors supporting additional event sources can either be obtained from Sentinel 6.1 Content Web
site (http://support.novell.com/products/sentinel/sentinel61.html) or built by using the SDK plug-ins
that are available on the Sentinel Plug-in SDK Web site (http://developer.novell.com/wiki/
index.php?title=Develop_to_Sentinel).
novdocx (en) 16 April 2010
System Requirements 25
novdocx (en) 16 April 2010
26 Sentinel Log Manager 1.0.0.5 Installation Guide
3
Installing and Uninstalling Novell
novdocx (en) 16 April 2010
Sentinel Log Manager
This section describes how to install and uninstall Novell® SentinelTM Log Manager and Collector Managers. It also describes configuration settings for remote storage servers. These instructions assume that the minimum requirements for each system component are met. For more information on system requirements, see Chapter 2, “System Requirements,” on page 19.
The Sentinel Log Manager installation package installs the following components:
Sentinel Log Manager server
Communications server
Web server and Web-based user interface
Reporting server
Collector Manager
Some of these components require additional configuration.
Section 3.1, “System Prerequisites,” on page 27
Section 3.2, “Installing on an Existing Operating System,” on page 28
Section 3.3, “Logging in to Novell Sentinel Log Manager,” on page 30
3
Section 3.4, “Configuring Archive Server Settings,” on page 30
Section 3.5, “Installing Additional Collector Managers,” on page 33
Section 3.6, “Post-Installation Configurations,” on page 37
Section 3.7, “Uninstalling Novell Sentinel Log Manager,” on page 37

3.1 System Prerequisites

The preliminary settings listed in this section are needed to run Sentinel Log Manager.
Sentinel Log Manager should always be installed on a certified operating system. For more information on supported operating systems, see the Chapter 2, “System Requirements,” on
page 19. All system testing was performed using the ext3 file system.
Install the following operating system commands:
mount
umount
id
df
du
sudo
Root credentials are needed for some steps in the Sentinel Log Manager installation.

Installing and Uninstalling Novell Sentinel Log Manager

27

3.2 Installing on an Existing Operating System

This section explains how to install Novell Sentinel Log Manager onto an existing operating system by using the compressed installer, and how to start using Sentinel Log Manager.
Section 3.2.1, “Quick Installation (as root),” on page 28
Section 3.2.2, “Non-root Installation,” on page 29

3.2.1 Quick Installation (as root)

novdocx (en) 16 April 2010
To perform a simple installation of Novell Sentinel Log Manager as
1 Download or copy
2 Log in as
root
sentinel_log_mgr_1.0_x86-64.tar.gz
to the server where you want to install Sentinel Log Manager.
root
:
to a temporary directory.
3 Extract the install script from the file by using the following command:
tar xfz sentinel_log_mgr_1.0_x86-64.tar.gz sentinel_log_mgr_1.0_x86-64/ setup
4 Run the
sentinel_log_mgr_1.0_x86-64/setup/root_install_all.sh sentinel_log_mgr_1.0_x86-64.tar.gz
NOTE: You can log in as
root_install_all.sh
root
and run the command specified above or you can use the
script:
command to run it.
5 Choose a language by entering its number as shown in the command prompt.
The end user license agreement is displayed in the selected language.
6 Read the end user license and enter
1
or y, if you agree to the terms, and to continue with the
installation.
The installation creates a novell group and novell user, if they do not already exist.
NOTE: The novell user is created without a password. If you want to log in as the novell user later (for example, to install patches), create a password for this user after the installation is completed.
sudo
The
/opt/novell/sentinel_log_mgr_1.0_x86-64/
7 The installer includes a 90-day evaluation license key. This license key activates the full set of
product features for a 90-day trial period. At any time during or after the trial period, you can replace the evaluation license with a license key you have purchased.
1
Enter
or y to use a 90-day evaluation key. Enter 2 or n to enter your own license key.
For more information about license keys, see “Managing License Keys” in the Sentinel Log
Manager 1.0.0.4 Administration Guide.
8 Specify the password for the database administrator (dbauser).
9 Confirm the password for the database administrator (dbauser).
10 Specify the password for the administrator user.
11 Confirm the password for the administrator user.
28 Sentinel Log Manager 1.0.0.5 Installation Guide
installation directory is created.
After the Sentinel Log Manager service starts, you can log in to the URL (for example: https://
10.0.0.1:8443/novelllogmanager) specified in the installation output. The system starts processing the Sentinel Log Manager events immediately, and it will be fully functional after you configure event sources to send data to Sentinel Log Manager.

3.2.2 Non-root Installation

If your organizational policy does not allow you to run the full installation of Sentinel Log Manager
root
as with Sentinel Log Manager and instructions in this documentation assume that the installation is run by using the novell user and novell group and that the installation directory is /opt/novell.
, most of the installation steps can be run as another user. The installation scripts provided
novdocx (en) 16 April 2010
1 Download or copy
sentinel_log_mgr_1.0_x86-64.tar.gz
to the
/tmp
directory.
2 Log in to the server where you want to install Sentinel Log Manager.
3 (Conditional) If the novell user and novell group do not exist on the server:
3a Extract the script to create the
novell
user and
novell
group from Sentinel Log Manager
tar file.
tar xfz sentinel_log_mgr_1.0_x86-64.tar.gz sentinel_log_mgr_1.0_x86­64/setup/root_create_novell_user.sh
3b As
root
, execute the script by using the following command:
sentinel_log_mgr_1.0_x86-64/setup/root_create_novell_user.sh
The
novell
user and
novell
group owns the installation and the running processes of the
Sentinel Log Manager.
4 Create a directory for Sentinel Log Manager.
mkdir -p /opt/novell
5 Set the directory to be owned by the
chown -R novell:novell /opt/novell
6 Log in as the
su - novell
novell
user:
novell
user and
novell
group.
7 Extract Sentinel Log Manager tar file to the directory you just created.
cd /opt/novell tar xfz /tmp/sentinel_log_mgr_1.0_x86-64.tar.gz
8 Execute the installation script.
/opt/novell/sentinel_log_mgr_1.0_x86-64/setup/install.sh
9 Choose a language by entering its number as shown in the command prompt.
The end user license agreement is displayed in the selected language.
1
10 Read the end user license and enter
or y if you agree to the terms and want to continue with
the installation.
The installer includes a 90-day evaluation license key. This license key activates the full set of product features for a 90-day trial period. At any time during or after the trial period, you can replace the evaluation license with a license key you have purchased.
11 Specify the password for the database administrator (dbauser).
12 Confirm the password for the database administrator (dbauser).
13 Specify the password for the administrator user.
Installing and Uninstalling Novell Sentinel Log Manager 29
14 Confirm the password for the administrator user.
novdocx (en) 16 April 2010
15 Log out and log back in as
made by the
16 Execute the
a service. This step requires
sudo /opt/novell/sentinel_log_mgr_1.0_x86-64/setup/ root_install_service.sh
17 Specify the
Novell Sentinel Log Manager is configured to start with runlevels 3 and 5 (Multi-User Mode with boot-up in console or X-Windows mode).
18 Execute the
1024 (for example: Syslog port 514). This requires
After the Sentinel Log Manager service starts, you can log in to the URL (for example: https://
10.0.0.1:8443/novelllogmanager) specified in the installation output. The system starts processing Sentinel Log Manager events immediately, and it will be fully functional after you configure event sources to send data to Sentinel Log Manager.
install.sh
root_install_service.sh
root
password.
bin/config_firewall.sh
novell
script.
. This action loads the PATH environment variable changes
script to enable Sentinel Log Manager to start up as
root
level access.
script to enable port forwarding from ports less than
root
privileges.

3.3 Logging in to Novell Sentinel Log Manager

The administrator user created during the installation can log into the Sentinel Log Manager Web interface and configure data collection, data storage, run preloaded reports, upload new reports, perform event searches, create more users, and more.
To log into the Novell Sentinel Log Manager:
1 Open a supported Web browser. For more information, see Section 2.3, “Supported Browsers,”
on page 22.
2 Log in to the Novell Sentinel Log Manager page (for example: https://10.0.0.1:8443/
novelllogmanager).
If this is the first time you have logged in to the Sentinel Log Manager, you are prompted to accept a certificate.
3 Select the language for the Sentinel Log Manager interface (English, Portuguese, French,
Italian, German, Spanish, Japanese, Traditional Chinese, or Simplified Chinese).
admin
4 Specify the username as
5 Specify the password for administrator that you configured during installation.
6 Click Sign in.
.

3.4 Configuring Archive Server Settings

Sentinel Log Manager archives data in a compressed format for the long-term storage. Several types of storage options are supported:
Local Storage or SAN: The local storage or storage network area (SAN) option includes
storage that is attached directly to the Sentinel Log Manager machine. This option provides the best combination of performance, security, and reliability. This is a preferable storage option in comparison to common internet file system and network file system.
30 Sentinel Log Manager 1.0.0.5 Installation Guide
CIFS: The common internet file system (CIFS) protocol provides better performance and
security than NFS.
NFS: The network file system (NFS) protocol requires significant configuration to improve
performance and security, and it is mandatory only if you already have a well-established NFS infrastructure in your environment.
If the archive destination is an NFS or CIFS server, additional configuration is necessary to ensure that the Sentinel Log Manager server has the necessary permissions. The configurations in this section are for server settings; it is also necessary to configure archiving in the Sentinel Log Manager administrator interface. For more information, see “Configuring Data Storage” in the
Sentinel Log Manager 1.0.0.4 Administration Guide.
Section 3.4.1, “CIFS Configuration,” on page 31
Section 3.4.2, “NFS Configuration,” on page 31

3.4.1 CIFS Configuration

The configuration steps described in this section only apply in environments where the event archive destination is a CIFS server. For security reasons, you should change the following settings to limit the access to the archived data.
novdocx (en) 16 April 2010
1 Log into the Sentinel Log Manager server as
2 Open the
config
3 Find the
wrapper.java.additional.38=­Dnovell.sentinel.mount.options=file_mode=0660,dir_mode=0770
server.conf
directory.
wrapper.java.additional.38
file for editing. This file is located in the
novell
setting and modify it to:
.
Install_Directory/
4 Save the file.
5 Restart the Sentinel Log Manager process by using the following command:
Install_Directory/bin/server.sh restart

3.4.2 NFS Configuration

The configuration steps described in this section only apply in environments where the event archive destination is an NFS server. These configuration settings include configuration of both the NFS archive server and the NFS client. The exact steps can vary based on the NFS server software and operating system,. Consult with your NFS system administrator before making any changes.
“NFS Archive Server Configuration” on page 31
“NFS Client Configuration” on page 32
NFS Archive Server Configuration
The NFS server needs to export (share) the archive volume to the Sentinel Log Manager server so that the archive is readable by
root
user on the Sentinel Log Manager server. Following settings
describe one of the method to achieve this readability:
The NFS server must have a user and a group with a UID and a GID that correspond to the
novell user and group on the Sentinel Log Manager server.
Installing and Uninstalling Novell Sentinel Log Manager 31
novdocx (en) 16 April 2010
In the following examples, if the user on the NFS server is group is
manager-server
The archive destination directory on the NFS server must be owned by the novell user and
novell
with GID=5555. The Sentinel Log Manager server has a hostname
, which can be resolved by the NFS server.
group. In the following examples, the archive destination is
The
root
user on the Sentinel Log Manager server must be mapped to the novell user and
novell
/archive
with UID=5555 and the
log-
.
group on the NFS server.
Linux (
/archive log-manager=server(rw,root_squash,anonuid=5555,anongid=5555)
Solaris (
/usr/bin/share -F nfs -o sec=sys,rw=log-manager-server,anon=5555 -d “/ archive” /archive
HPUX (
archive -access=log-manager-server,anon=5555
/etc/exports
/etc/dfs/dfstab
/etc/exports
file)
file)
file)
For performance reasons, you can add the async option to make the archiving process faster. However, this may increase the risk of a lost or corrupt archive, if the NFS server crashes. The following examples demonstrate the addition of the async option:
Linux (
/archive log­manager=server(rw,root_squash,anonuid=5555,anongid=5555),async
HPUX (
/etc/exports
/etc/exports
file)
file)
archive -access=log-manager-server,anon=5555,async
For information about security recommendations for using NFS, see “Securing Sentinel Data” in the
Sentinel Log Manager 1.0.0.4 Administration Guide.
NFS Client Configuration
With the default settings for mounting an NFS archive volume search requests can hang indefinitely, if the NFS server becomes unavailable. For performance reasons, you can configure a time-out setting for the search. However, after this change, restart Sentinel Log Manager process when the NFS server becomes available again to search for the archived data.
NOTE: Manual NFS client configuration is not required for Sentinel Log Manager 1.0.0.1 and later, as by default the client settings are set automatically starting from this version.
1 Log in to the Sentinel Log Manager server as the
2 Open the
config
3 Find the
wrapper.java.additional.38=­Dnovell.sentinel.mount.options=soft,proto=tcp,retrans=1,timeo=60
server.conf
directory.
wrapper.java.additional.38
file for editing. This file is located in the
setting and modify it:
novell
user.
Install_Directory/
4 Save the file.
32 Sentinel Log Manager 1.0.0.5 Installation Guide
5 Restart the Sentinel Log Manager process by using the following command:
Install_Directory/bin/server.sh restart

3.5 Installing Additional Collector Managers

The collector managers for Sentinel Log Manager manage all of the data collection processes and data parsing. A collector manager is included in the Sentinel Log Manager server installation on
®
SUSE in a distributed setup.
NOTE: Collector Manager requires network connectivity to the message bus port (61616) on the Sentinel Log Manager server. Before the collector manager installation, all the firewall and other network settings must be allowed to communicate over this port.
Remote collector managers provide several benefits:
Linux Enterprise Server 11 (SLES 11), but you can also install multiple collector managers
Distributed event parsing and processing to improve system performance.
Collocation with event sources, which allows filtering, encryption, and data compression at the
source. This feature provides additional data security and decreases network bandwidth requirements.
Installation on additional operating systems. For example, installation on Microsoft Windows*
to enable data collection using the WMI protocol.
novdocx (en) 16 April 2010
File caching, which enables the remote collector manager to cache large amounts of data while
the server is temporarily busy performing archiving events or processing a spike in events. This feature is an advantage for protocols, such as syslog, that do not natively support event caching.
Use the following procedure to download and install the Sentinel Collector Manager installer:
1 Log in to the Sentinel Log Manager as an
administrator
.
2 Click the collection link at the upper left corner of the page.
3 Click the Advanced tab.
4 On clicking on Download Installer link, an
displayed with the option to save the
Opening scm_installer.zip
scm_installer.zip
file on your local machine.
window is
Installing and Uninstalling Novell Sentinel Log Manager 33
novdocx (en) 16 April 2010
5 Extract the install script from the
scm_installer.zip
Manager on the machine from which you want to forward the events:
Platform Action
Windows Extract the
The files are extracted to a directory named
Linux Run the following command with root privileges:
unzip scm_installer.zip
The files are extracted to a directory named
6 Go to the install directory and start the installation:
34 Sentinel Log Manager 1.0.0.5 Installation Guide
file and install the Sentinel Collector
scm_installer.zip
file.
disk1.
disk1.
Platform Action
Windows Run the following command:
disk1\setup.bat
novdocx (en) 16 April 2010
Linux GUI mode:
Text-based (serial console) mode:
./disk1/setup.sh
./disk1/setup.sh –console
7 Select a language of your choice for installation from the drop-down list.
8 Read the Welcome screen, then click Next to install the Sentinel 6.1 on your system.
9 The Novell Software License Agreement wizard is displayed. Read the End User License
Agreement. Select the I accept the terms of the license agreement option, then click Next.
10 Accept the default installation directory or click Browse to specify your installation location,
then click Next.
NOTE: You cannot install onto a directory with special characters or non-ASCII characters. For example, when installing the collector manager on Windows x86-64, the default path is
C:\\Program Files(x86)
. You must change the default path to avoid the special characters
to continue installation.
11 Specify the Sentinel administrator username and path to the corresponding home directory.
OS Sentinel Administrator Username: The default is esecadm.
This is the username of the user who owns the installed Sentinel product. If the user does not already exist, a user is created with corresponding home directory in the specified directory.
OS Sentinel Administrator User Home Directory: The default is
esecadm is the username, the corresponding home directory is
/export/home
/export/home/esecadm
. If
To log in as the esecadm user, you need to first set its password.
12 Specify the following, then click Next.
.
Message bus port: The port on which the communication server is listening.
Components connecting directly to the communication server uses this port.
Communication Server host name: Specify the Communication Server port or host
server name information.
NOTE: The port numbers must be identical on every machine in the Sentinel system to enable communications. Make a note of these ports for future installations on other machines.
13 Specify the following, then click Next.
Automatic Memory Configuration: Select the total amount of memory to allocate to the
Sentinel server. The installer automatically determines the optimal distribution of memory across components taking into account estimated operating system and database overhead.
IMPORTANT: You can modify the-Xmx value in the change the RAM allocated to the Sentinel server processes. The is placed at
Install_Directory/config
on Linux or
configuration.xml
configuration.xml
Install_Directory\config
file to
Windows.
Installing and Uninstalling Novell Sentinel Log Manager 35
file
on
Custom Memory Configuration: Click Configure to fine-tune memory allocations. This
option is only available if there is sufficient memory on the machine.
14 Summary screen with the features selected for installation is displayed. Click Install to install
the Sentinel 6.1.
15 After the installation, you are prompted to enter the username and password that are used by
ActiveMQ JMS strategy to connect to the broker.
novdocx (en) 16 April 2010
You must use the
collectormanager
Collector Manager service installation. In this case, the
user and its corresponding password during the
collectormanager
user will have access rights only to the required communication channels for the Collector Manager operations.
NOTE: To obtain the Collector Manager user’s password, navigate to
config
directory, open the
may see the
collectormanager=60a25d4f67733f1074a1eafa22a50aba
activemqusers.properties
file. For example, in the file you
/Install_Directory/
text, which is the combination of alphanumeric value (such as, 60a25d4f67733f1074a1eafa22a50aba) after the equal to (=) symbol is the password.
16 Click Next. You will be prompted to accept an untrusted certificate. Select Accept Permanently.
(If you do not see this certificate acceptance step, there may be something wrong with your installation. You may need to manually copy the .activemqclientkeystore.jks from the Sentinel Log Manager server.)
17 After the installation, you are prompted to reboot or re-login, and start the Sentinel services
manually. Click Finish to reboot your system.
NOTE: If you forget the username that you have set, open a terminal console and type the
root
command as a
env | grep ESEC_USER
user.
It lists down the username, if the user has already been created and the environment variable has already been set.
To start the Sentinel services manually, perform the following:
Platform Command
On Linux
On Windows
<Install_Directory>/bin/sentinel.sh start
<Install_Directory>/bin/sentinel.bat start
To stop the Sentinel services manually, perform the following:
Platform Command
On Linux
On Windows
<Install_Directory>/bin/sentinel.sh stop
<Install_Directory>/bin/sentinel.bat stop
18 Launch the Event Source Management interface from the Sentinel Log Manager Web page.
You will see a newly installed Collector Manager.
36 Sentinel Log Manager 1.0.0.5 Installation Guide

3.6 Post-Installation Configurations

This section includes several recommendations to improve system performance.

3.6.1 Ping Timeout Setting

Novell recommends that all users must change the wait period for ping responses in the
server.conf
high traffic setup).
file to prevent issues when the Sentinel Log Manager server is heavily loaded (in an
novdocx (en) 16 April 2010
1 Log in to the Sentinel Log Manager server as
2 Open the
config
3 Find the
wrapper.ping.timeout=0
4 Save the file.
5 Restart the Sentinel Log Manager process by using the following command:
Install_Directory/bin/server.sh restart
server.conf
directory.
wrapper.ping.timeout=60
file for editing. This file is located in the
setting and modify it to:
novell
.
Install_Directory/

3.7 Uninstalling Novell Sentinel Log Manager

To uninstall Sentinel Log Manager, run the uninstall script and then perform the manual cleanup steps given below:
root
1 Log in to the Sentinel Log Manager server as
2 To stop the Sentinel Log Manager service, execute the following command:
/etc/init.d/sentinel_log_mgr stop
3 To run the uninstallation script, execute the following command:
/opt/novell/sentinel_log_mgr_1.0_x86-64/setup/root_uninstall_service.sh
4 Delete the Sentinel Log Manager home directory and its contents.
rm -rf /opt/novell/sentinel_log_mgr_1.0_x86-64
If you want to retain or remove any information related to the novell user and group, use the following steps:
5 (Conditional) If you do not want to retain any information related to the novell user, run the
following command to remove the user, its home directory, and the group:
.
userdel -r novell && groupdel novell
6 (Conditional) If you want to retain the
steps to cleanup the Sentinel Log Manager settings that are stored in novell users home directory:
6a Remove the following environment variable entries from the novell users profile in
~novell/.bashrz
APP_HOME=/opt/novell/sentinel_log_mgr_1.0_x86-64 export PATH=$APP_HOME/bin:$PATH
6b Remove the dbauser entry from the PostgreSQL file:
:
novell
user and its home directory, then perform these
Installing and Uninstalling Novell Sentinel Log Manager 37
~novell/.pgpass. *:*:*:dbauser:password
The dbauser password is shown in clear text, but the contents of this file are only visible to the
novell
and
root
users, who already have full access to all functions on the Sentinel
Log Manager server.
novdocx (en) 16 April 2010
38 Sentinel Log Manager 1.0.0.5 Installation Guide
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