Upgrading to OES—Planning and Implementation Guide
Open Enterprise Server
novdocx (en) 7 January 2010
2.0 SP2
December, 2009
OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
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novdocx (en) 7 January 2010
4OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
10OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
About This Guide
is
running
running
onon
OES 2 SP1
• AFP
• Backup (SMS)
• Clustering (High Availability)
• DNS/DHCP
• eDirectory
• CIFS
• FTP
• iFolder 3.x
• NetStorage
• Novell Client Access
• Management Tools
• iPrint
• QuickFinder
• Novell Storage Services (NSS)
SUSE Linux Enterprise Server 10 SP2SUSE Linux Enterprise Server 10 SP2
Novell ServicesNovell Services
Open Enterprise Server (OES) 2 SP2 is the next generation of the Novell® services that have long
been valued by a wide variety of businesses and other organizations, ranging from small businesses
to multi-national enterprises.
®
When you install OES 2 SP2, you install SUSE
OS and the OES 2 SP2 components as an “add-on product.”
Linux Enterprise Server (SLES) 10 SP3 as the core
novdocx (en) 7 January 2010
What This Guide Provides
This guide provides an overview of the planning and implementation processes involved in
upgrading from NetWare
®
links to specific implementation instructions.
What This Guide Does Not Replace
This guide does not replace the specific upgrading and planning instructions found in the regular
installation and migration guides that you should follow carefully to ensure a successful upgrade to
OES.
Audience
This guide is intended for network administrators.
to OES 2 SP2. It provides overview and planning information along with
About This Guide11
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation to enter your comments.
Documentation Updates
For the most recent version of this guide, see the OES 2 Documentation Web site (http://
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
®
A trademark symbol (
, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for
other platforms, the pathname is presented with a backslash. Users of platforms that require a
forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.
novdocx (en) 7 January 2010
12OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
1
Frequently Asked Questions
You probably have a few questions up front. Here are some answers.
Section 1.1, “Why Not Stay on NetWare?,” on page 13
Section 1.2, “Can I Move My NetWare Disks to an OES 2 Server?,” on page 14
Section 1.3, “What About My Older NetWare Servers?,” on page 14
Section 1.4, “What’s New in OES 2?,” on page 15
Section 1.5, “What Do Novell Customers Recommend?,” on page 15
Section 1.6, “What Are the Differences Between NetWare and OES 2?,” on page 16
Section 1.7, “How Much Training Is Needed?,” on page 24
Section 1.8, “What Training Is Available?,” on page 26
Section 1.9, “Does Novell Have Community Support to Help Me with My Migration?,” on
page 27
novdocx (en) 7 January 2010
1
1.1 Why Not Stay on NetWare?
There are distinct advantages to moving to OES 2 SP2 over staying on NetWare®. Gartner has
issued report (http://mediaproducts.gartner.com/reprints/novell/vol2/article4/article4.html) which
you should find enlightening. Novell has also published a technical white paper (http://
www.novell.com/rc/docrepository/public/37/basedocument.2009-03-19.8740935430/
OES%20v%20WIN%20FINAL_en.pdf) on this subject.
Here are a few of the benefits of upgrading to OES 2 SP2.
NetWare Enters Extended Support in 2010: As Novell
now, NetWare enters its extended support phase in 2010.
Continued Hardware Support: When NetWare enters extended support, hardware vendors
will cease to certify it on new server hardware.
Continued Third-party Solutions Support: As hardware vendors cease certification support,
third-party software solutions providers, such as anti-virus and backup software vendors, will
stop developing for the NetWare platform.
Dynamic Storage Technology: This breakthrough Novell technology drastically reduces
storage costs and runs only on OES 2, not on NetWare.
iFolder 3.8: NetWare supports only Novell iFolder
in the latest version, such as automatic server provisioning, multiple iFolders per user, iFolder
sharing between users, reassigning iFolder ownership, provisioning for LDAP groups, and
numerous administrative enhancements.
®
has stated for a number of years
®
2.x, which lacks important features found
Open Source Solutions: Open source initiatives such as Apache* and Tomcat* have been
supported on NetWare only as Novell or others have ported them to the platform, but they are
automatically available on OES.
Xen virtualization technology: This no-cost virtualization solution runs on OES 2 SP2 and
lets you create NetWare virtual machines for those services that you want to keep on NetWare
for the time being.
Frequently Asked Questions
13
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Domain Services for Windows: This OES 2 SP2 technology integrates eDirectory
TM
and
Active Directory* users as well as Windows* and Novell file services.
File Systems: OES 2 SP2 not only supports the Novell Storage Services
TM
(NSS) file system,
but also traditional Linux file systems, such as Ext3, XFS, and Reiser FS.
OES Services enhancements: As Novell OES services continue to evolve, the new features
and technologies are almost always only available on OES 2 SP2.
1.2 Can I Move My NetWare Disks to an OES 2
Server?
Yes, you can.
“Moving Non-Clustered Devices From NetWare Servers to OES 2 Linux Servers” in the OES 2
SP2: NSS File System Administration Guide includes information on moving NSS volumes cross-
platform between servers in the same Novell eDirectory tree. See also “Cross-Platform Issues for
NSS.”
1.3 What About My Older NetWare Servers?
Earlier versions of NetWare should be upgraded to OES 2 SP2 as outlined in Ta ble 1-1 .
Table 1-1 Upgrade Paths from Earlier Versions of NetWare
NetWare VersionMinimum DS Version Tool to UseOther Information
NetWare 4.11 SP9NDS® 6.21n/aYou must perform a down-server
upgrade to NetWare 5.1 SP8 as an
interim step.
NetWare 4.2NDS 6.21n/aYou must perform a down-server
upgrade to NetWare 5.1 SP8 as an
interim step.
NetWare 5.0 SP6aNDS 7.62c of 8.85cn/aYou must perform a down-server
upgrade to NetWare 5.1 SP8 as an
interim step.
NetWare 5.1 SP8eDirectory 8.7.3.7 or
later
NetWare 6.0 SP5eDirectory 8.7.3.7 or
later
OES 2 SP2 Migration
To ol
OES 2 SP2 Migration
To ol
For more information, see “Transfer
ID Migration” in the OES 2 SP2:
Migration Tool Administration
Guide.
For more information, see “Transfer
ID Migration” in the OES 2 SP2:
Migration Tool Administration
Guide.
14OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
1.4 What’s New in OES 2?
The “What’s New or Changed” section in the OES 2 SP2: Planning and Implementation Guide
includes brief summaries of the new features and services in OES 2 plus a list of links to the What’s
New sections in each OES 2 guide. We recommend you take a few minutes to look at the section.
The list is quite impressive.
1.5 What Do Novell Customers Recommend?
Periodically, Novell polls customers to get a reality check. The table below summarizes customer
advice from a survey of OES 2 SP2 customers.
Table 1-2 From a Recent Novell Customer Survey
Customer Tip
Learn basic Linux skills first (before starting) or have someone handy. Make sure you:
Understand the Linux file system and rights.
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For help, see “Understanding Directory Structures in Linux POSIX File Systems” in the OES 2 SP2:
File Systems Management Guide and “Aligning NCP and POSIX File Access Rights” in the OES 2
SP2: Planning and Implementation Guide
Know Linux command line tools for the equivalent NetWare commands (DSTrace, DSRepair, etc.).
Learn the commands by setting up a test server and playing out the scenario you want to see on
your production server.
For help, see the OES2 SP2: Linux Tips for NetWare Administrators guide.
Understand that in-house Linux expertise is a necessary prerequisite. (The good news is that fully
89% of survey respondents who have deployed OES 2 SP2 discovered that they already had Linux
expertise on their deployment teams.)
For help, see Section 1.7, “How Much Training Is Needed?,” on page 24 and Section 1.8, “What
Training Is Available?,” on page 26.
Plan ahead and know your NetWare, OES, and eDirectory environments very well:
Make sure eDirectory is clean and that you are current on all patches.
Plan the deployment scenario and find the holes and gotchas.
Plan data locations, file systems, and LUM configuration objects.
Perform a complete inventory of all applications (and their dependencies) before you get too far into
planning in case they or their dependencies can't be moved to OES/SLES.
Upgrade slowly and cautiously, but start now
Start in small scale (a couple of servers) or just move DHCP for a couple of weeks, then DNS for a
couple of weeks, then GroupWise
Be careful; you can harm your OES production environment if you don't understand what you are
doing; don't start with your most important servers.
Test, test, test.
®
, WebAccess, etc.
Frequently Asked Questions15
Customer Tip
Test everything multiple times, including third-party products like backup solutions, before full
deployment.
Create an initial test box if you don't have previous Linux experience.
For help, see the OES 2 SP2: Lab Guide for Linux and Virtualized NetWare.
Use VMware* (or other virtualization products) and install many times to get the feel for it, then test,
test, test.
Give it a try.
Moving to OES 2 SP2 is easy and relatively painless.
Start your upgrade in a lab environment first and play with the product.
Try installing Linux at home and use it as your primary OS.
Make sure you have a test environment that mimics your production installation.
It works the same as NetWare.
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The Novell management Interfaces look the same. iPrint, iManager, etc.—all of the benefits of
NetWare are available on OES 2 SP2.
Don't freak out about service and management differences
Learn the iMonitor and iManager Web tools for service and server management.
Become familiar with the basic management commands, such as ndsconfig for eDirectory
management.
Do your homework and read everything you can find.
Scour the discussion forums and see what problems others are having and how they solved them,
ask questions, and make notes.
Avoid mixing OES 2 and NetWare, if possible.
Create separate servers providing other services such as DNS, DHCP, etc., on OES first to gain
familiarity with Linux as a whole.
YaST is your friend.
It's not always the answer, though. Learn which things are best configured in the configuration files
and which things you really should use YaST for.
Find out how well your hardware vendor supports Linux.
Make sure your hardware vendor not only “supports Linux,” but also provides regular driver updates
for the version of SLES you are planning to deploy.
1.6 What Are the Differences Between NetWare
and OES 2?
Section 1.6.1, “System and Administrative User and Group Differences,” on page 17
Section 1.6.2, “Comparing Services Between NetWare and OES 2 SP2,” on page 17
Section 1.6.3, “Services Not Included in OES 2 SP2,” on page 24
16OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
1.6.1 System and Administrative User and Group Differences
Because OES 2 services run on Linux rather than on NetWare, there are noticable differences
between the system and administrative users and groups on OES 2 servers. For example, many OES
2 services, such as Novell AFP and Novell CIFS require proxy users to retrieve service-related
information, such as user passwords and service attributes, and in some cases to write service
information in eDirectory.
For more information, see “System User and Group Management in OES 2 SP2” and
“Administrative Users in OES 2 SP2” in the OES 2 SP2: Planning and Implementation Guide.
1.6.2 Comparing Services Between NetWare and OES 2 SP2
Table 1-3 Service Comparison Between NetWare 6.5 SP8 and OES 2 SP2 Linux
ServiceNetWare 6.5 SP8 OES 2Platform Differences / Migration Issues
Access Control ListsYesYesIn combination with NCPTM Server, Linux
supports the Novell® trustee model for file
access on NSS volumes and NCP volumes
on Linux.
novdocx (en) 7 January 2010
AFP (Apple* File
Protocol)
Apache Web ServerYes - NetWare
Archive and Version
Services (Novell)
Backup (SMS)
Yes - NFAPYes - Novell
port of open
source product
YesYesSetup varies slightly, but there are no
YesYesSMS provides backup applications with a
SMS
NSS-Xattr
AFP
®
Yes - Standard
Linux
AFP services on NetWare and OES are
proprietary and tightly integrated with
eDirectory
(NSS).
Administration Instance vs. Public Instance
on NetWare (http://www.novell.com/
documentation/oes2/web_apache_nw/data/
aipcu6x.html#aipcu6x).
What’s Different about Apache on NetWare
(http://www.novell.com/documentation/
oes2/web_apache_nw/data/ail8hvj.html) .
functional differences.
framework to develop complete backup and
restore solutions. For information, see the
OES 2 SP2: Storage Management Services
Administration Guide.
NSS provides extended attribute handling
options for NSS on Linux. For information,
see “Using Extended Attributes (xAttr)
Commands (Linux)” in the OES 2 SP2: NSS
File System Administration Guide.
TM
and Novell Storage Services
Frequently Asked Questions17
ServiceNetWare 6.5 SP8 OES 2Platform Differences / Migration Issues
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CIFS (Windows File
Services)
Yes - NFAPYes - Novell
CIFS
and
Novell Samba
Both NFAP and Novell CIFS are Novell
proprietary and tightly integrated with
eDirectory and Novell Storage Services
(NSS).
Samba is an open source product
distributed with SUSE
®
Linux Enterprise
Server (SLES).
Novell Samba is enhanced by Novell with
configuration settings for eDirectory LDAP
authentication via Linux User Management
(LUM). Novell Samba is not tightly
integrated with NSS on Linux and works
with any of the “File Systems Available on
OES 2 Servers.” (See the OES 2 SP2:
Planning and Implementation Guide.)
ClusteringYesYes“Product Features” in the OES 2 SP2:
Novell Cluster Services 1.8.7 for Linux
Administration Guide.
supports junctions and junction targets for
NSS volumes on Linux and NetWare. DFS
also supports junction targets for NCP
volumes on non-NSS file systems such as
Reiser and Ext3. The VLDB command
offers additional options to manage entries
in the VLDB for NCP volumes.
DHCPYesYesFor a comparison between what is available
on OES 2 and NetWare, see “DHCP
Differences Between NetWare and OES 2”
in the OES 2 SP2: Planning and
Implementation Guide.
To plan your DHCP implementations, see
“Planning a DHCP Strategy” in the OES 2
SP2: Novell DNS/DHCP Administration
Guide for Linux and “Planning a DHCP Strategy” in the NW 6.5 SP8: Novell DNS/
DHCP Services Administration Guide.
18OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
ServiceNetWare 6.5 SP8 OES 2Platform Differences / Migration Issues
DNSYesYesFor a comparison between what is available
on OES 2 and NetWare, see “DNS
Differences Between NetWare and OES 2”
in the OES 2 SP2: Planning and
Implementation Guide.
See “Planning a DNS Strategy” in the OES
2 SP2: Novell DNS/DHCP Administration
Guide for Linux and “Planning a DNS Strategy” in the NW 6.5 SP8: Novell DNS/
DHCP Services Administration Guide.
novdocx (en) 7 January 2010
Dynamic Storage
Technology
NoYesDST runs on OES 2. An NSS volume on
NetWare is supported only as the
secondary volume in a shadow pair. When
using DST in a cluster, each of the NSS
volumes in a shadow pair must reside on
OES 2. DST also supports NCP volumes as
shadow pairs and Linux POSIX* volumes as
shadow pairs.
eDirectory 8.8YesYesNo functional differences.
eDirectory Certificate
YesYesNo functional differences.
Server
eGuide (White Pages)YesNoThis functionality is now part of the Identity
Manager 3.6 User Application. For more
information, see the Identity Manager 3.6
Documentation Web Site. (http://
www.novell.com/documentation/idm36/
index.html).
FTP ServerYesYesSupport for eDirectory LDAP authentication
has been added to PureFTP on OES 2. The
FTP/SFTP gateway available on NetWare is
not currently available on Linux. See “FTP
Services”.
See “Features of the NetWare FTP Server”
in the NW 6.5 SP8: Novell FTP
Administration Guide.
Health Monitoring
YesYesThe Health Monitoring Server, which was
Services
Identity Manager 3.6.1
NoYesIDM 3.6.1 is not available on NetWare.
Bundle Edition
included in OES 1, has been removed in
OES 2.
This is now available in various Novell
Remote Manager dialog boxes on both
platforms.
For more information, see “Health
Monitoring Services” in the OES 2 SP2:
Planning and Implementation Guide.
Frequently Asked Questions19
ServiceNetWare 6.5 SP8 OES 2Platform Differences / Migration Issues
iPrintYesYesSee “Overview” in the OES 2 SP2: iPrint for
Linux Administration Guide, and “Overview”
in the NW 6.5 SP8: iPrint Administration
Guide.
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IPXTM (Internetwork
Packet Exchange
TM
YesNoNovell has no plans to port IPX to OES.
)
from Novell
iSCSIYesYesThe iSCSI target for Linux does not support
eDirectory access controls like the NetWare
target does. Nor is the iSCSI initiator or
target in OES 2 integrated with NetWare
Remote Manager management. You use
YaST management tools instead.
On the other hand, the iSCSI
implementation for Linux is newer and
performs better.
See Linux-iSCSI Project on the Web (http://
linux-iscsi.sourceforge.net).
See “Overview” in the NW 6.5 SP8: iSCSI
1.1.3 Administration Guide.
LDAP Server for
YesYesNo functional differences.
eDirectory
Multipath Device
Management
YesYesNetWare uses NSS multipath I/O. Linux
uses Device Mapper - Multipath that runs
underneath other device management
services.
MySQL*Yes - NetWare
port of open
source product
Yes - Standard
Linux
See MySQL.com on the Web (http://
www.mysql.com).
See “Overview: MySQL” in the NW 6.5 SP8:
Novell MySQL Administration Guide.
NCP Volumes NoYesNCP Server on Linux supports creating
NCP volumes on Linux POSIX file systems
such as Reiser and Ext3.
For information, see “Managing NCP
Volumes” in the OES 2 SP2: NCP Server
for Linux Administration Guide.
NCP ServerYesYesNCP services are native to NetWare 6.5
and NSS volumes; to have NCP services on
OES, the NCP Server must be installed.
See “Benefits of NCP Server” in the OES 2
SP2: NCP Server for Linux Administration
Guide.
20OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
ServiceNetWare 6.5 SP8 OES 2Platform Differences / Migration Issues
NetStorageYesYesNetStorage on Linux offers connectivity to
storage locations through the CIFS, NCP,
and SSH protocols. NetWare uses only
NCP.
These and other differences are
summarized in “NetStorage” in the OES 2
SP2: Planning and Implementation Guide.
novdocx (en) 7 January 2010
NetWare Traditional
File System
NetWare Traditional
YesNoNovell has no plans to port the NetWare
Traditional File System to Linux.
YesN /A
Vol um es
NFS Yes - NFAPYes - native to
Linux
For NetWare, see “Working with UNIX
Machines” in the NW 6.5 SP8: AFP, CIFS,
and NFS (NFAP) Administration Guide.
NICI (Novell
YesYesNo functional differences.
International
Cryptography
Infrastructure)
available on OES. Novell provides
automatic configuration for authentication
through eDirectory. For more information,
see the OES 2 SP2: Samba Administration
Guide.
22OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
ServiceNetWare 6.5 SP8 OES 2Platform Differences / Migration Issues
Search (QuickFinder)YesYesWhen indexing a file system, the
QuickFinder engine indexes only what it has
rights to see.
On NetWare, it has full access to all
mounted volumes. On Linux, it has rights to
only the files that the novlwww user in the
www group has rights to see.
For more information, see “Security
Characteristics” and “Generating an Index
For a Linux-Mounted NSS Volume” in the
OES 2: Novell QuickFinder Server 5.0
Administration Guide.
novdocx (en) 7 January 2010
SLPYes - Novell
SLP
Software RAIDS (NSS
volumes)
Storage Management
TM
Services
(SMS)
Yes (0, 1, 5, 10,
15)
YesYesNo functional differences, except that the
Yes -
OpenSLP
For OES 2, see “SLP Services in the
Network” (http://www.novell.com/
documentation/sles10/sles_admin/data/
cha_slp.html) in the SLES 10 SP3: Installation and Administration Guide (http://
www.novell.com/documentation/sles10/
sles_admin/data/sles_admin.html) and
NetWare uses Novell SLP, which provides
caching of Directory Agent scope
information in eDirectory. This provides for
sharing of scope information among DAs.
Novell SLP is not available on Linux.
OpenSLP on Linux is not customized to
provide DA synchronization. Therefore, DA
synchronization is only available for
eDirectory on NetWare.
Yes (0, 1, 5)See “Understanding Software RAID
Devices” in the OES 2 SP2: NSS File
System Administration Guide.
SBCON backup engine is not supported on
Linux.
TCP/IPYesYesNo functional differences.
Timesync NLM
TM
YesNoTimesync will not be ported to Linux.
The nbackup engine is available for
exploring SMS capabilities, but in a
production environment, you should use a
third-party, full-featured backup engine.
However, NTPv3 is available on both Linux
and NetWare.
See “Time Services” in the OES 2 SP2:
Planning and Implementation Guide.
Frequently Asked Questions23
ServiceNetWare 6.5 SP8 OES 2Platform Differences / Migration Issues
TomcatYesYesNetWare includes Tomcat 4 and a Tomcat 5
servlet container for iManager 2.7. OES 2
includes Tomcat 5. There is no impact to
any of the OES 2 administration tools, which
are tested and supported on both platforms.
See “Administration Instance vs. Public
Instance on NetWare” (http://
www.novell.com/documentation/oes2/
web_tomcat_nw/data/
ahdyran.html#ahdyran)
novdocx (en) 7 January 2010
Virtual Office
(Collaboration)
WAN Traffic ManagerYesNo
Xen Virtualization
Guest
Xen Virtualization Host
Server
YesNoVirtual Office has been replaced by Novell
Teaming + Conferencing. A separate
purchase is required. For more information,
see the Novell Teaming + Conferencing
Web Site (http://www.novell.com/products/
teaming/index.html).
YesYesNetWare 6.5 SP8 (and NetWare 6.5 SP 7)
can run on a paravirtualized machine. OES
2 can run on a paravirtualized machine or
fully virtualized machine.
N/AYes
1.6.3 Services Not Included in OES 2 SP2
See “eGuide, IFolder 2, and Virtual Office Are Still Available on Netware” in the NW 6.5 SP8:
Section 1.7.2, “Conduct a Training Assessment,” on page 25
1.7.1 What Our Customers Tell Us
Some customers have found that their administrators need Linux training. Novell provides several
training courses to help bring administers up to speed with administering OES services on Linux.
Familiar tools, such as iManager and Novell Remote Manager (NRM), and utilities such as NSSMU
are also used to administer Novell services on OES 2 SP2. Many administrators are pleasantly
surprised when they see that their knowledge and skills apply very well to managing Novell services
on OES 2 SP2.
We recognize that time and resources are a problem for customers, and we recommend following
the example of one of our customers: Four months prior to rollout, Novell provided OES and SLES
training for their administrators at their site and on their hardware and software.
24OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
When we survey customers, they consistently tell us they want training that addresses:
Differences in day-to-day support and management versus NetWare
How to install and upgrade existing NetWare servers to OES 2 SP2
Differences between NetWare and OES: services, features, and interoperability
Troubleshooting
1.7.2 Conduct a Training Assessment
Novell recommends that you conduct a training needs assessment. You should determine whether
current skill sets are absent, adequate, or proficient, so that you can recommend a training package.
Three levels of Linux expertise are recommended:
Table 1-4 Recommended Linux Training Levels
Level of ExpertiseTraining NeededQualities of Potential Candidates
novdocx (en) 7 January 2010
Certified Linux ExpertYou will probably want at least some of
your technical staff to be Linux certified
(LPI level1 and/or LPI level 2). Many
third-party Linux certification courses
are available to meet this need.
Linux AdministratorNovell recommends SUSE Linux-
specific training.
Novell offers a variety of instructor-led
and self-study certification and training
options including Novell Advanced
Technical Training (ATT), which is
highly recommend.
The comprehensive courses address a
wide range of advanced topics
including support issues, in-depth
architectural reviews, and enterprise
solutions. ATT classes provide realworld expertise that can be put to
immediate use.
Are typically already UNIX (AIX*,
Solaris*, etc.) experts.
Have some Linux experience.
Are willing to attend additional
class and lab sessions.
Are willing to serve as trainers
and mentors.
Have accredited certifications.
Are currently UNIX or NetWare
administrators who are willing to
expand skills
Have data center and server farm
administrative experience. Deep
technical skills are less important.
Have expertise in services above
the OS level. OS knowledge is
necessary.
Linux Support StaffSupport staff need to be
knowledgeable about how specific
network services (eDirectory, edge
services, iPrint, etc.) work on Linux.
Novell offers service-specific courses
for most major services.
Support current file, print, and
other network systems.
Will need to move to more Linux
support, but system focus will
remain the same.
Frequently Asked Questions25
1.8 What Training Is Available?
Here are some of the avenues you can use to get the training you need:
Section 1.8.1, “Novell Training Services,” on page 26
Section 1.8.2, “Complimentary Free Training,” on page 26
Section 1.8.3, “Product Documentation,” on page 26
1.8.1 Novell Training Services
Novell certification and training options change periodically as new needs are identified and courses
are developed. To learn more about these and other training options, visit the OES Novell training
Web s i te at www.novell.com/training (http://www.novell.com/training/courseware/
catalog.jsp?pl=7660).
To find the dates and local availability of the Novell Advanced Technical Training and other
Novell offerings, go to: www.novell.com/training/pep/map.html (http://www.novell.com/
training/att/map.html).
To request additional information on Novell Advanced Technical Training, send an e-mail to
To subscribe to the Technical Training Newsletter, see http://www.novell.com/info/list (http://
www.novell.com/company/subscribe/)
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1.8.2 Complimentary Free Training
For a good introduction to OES, see Bridging NetWare Skills to Novell Open Enterprise Server for
Linux (http://www.novell.com/training/promotions/netwaretolinux/modules.html)
To help you get started with OES and Linux, Novell also provides some training material at no cost
on the Web (http://www.novell.com/training/complimentary/).
1.8.3 Product Documentation
Yes, the old adage is true: “If all else fails, read the documentation.” This document contains
numerous cross-references to sections relative to a specific topic or service. If you can't find what
you need on Novell's documentation site, add a comment, tell us what we missed, and we'll see that
you get the answer you need. Open Enterprise 2 documentation is available at the following URL:
One especially useful guide for those who are transitioning from NetWare to OES and Linux is the
OES2 SP2: Linux Tips for NetWare Administrators guide. Novell partner BrainStorm, Inc. (http://
www.brainstorminc.com/oes) provides a printed Administrator’s Command Reference card based
on the tips guide; it shows common NetWare commands and their OES/Linux counterparts. This
reference card is nicely formatted and very helpful in bridging the gap between NetWare and OES/
Linux commands.
And finally, Novell also publishes all of the SLES 10 documentation on the Web (http://
www.novell.com/documentation/sles10/index.html).
26OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
1.9 Does Novell Have Community Support to
Help Me with My Migration?
There are a two good places to connect with other administrators, ask questions, and find answers to
your specific migration questions.
Novell Forums (http://forums.novell.com/)
Cool Solutions Upgrade to OES Community Page (http://www.novell.com/communities/
coolsolutions/upgradetooes)
There is a list of the top TIDs (http://www.novell.com/communities/node/8781/top-oes-upgrade-
tids) to help you troubleshoot and deal with migration issues.
Finally, you can get OES information from Twitter by following NovellOES (http://
www.twitter.com/novelloes), and there’s a FaceBook Page (http://www.facebook.com/
desktopapp.php?api_key=97e8a45d27cbe2bd96a957cb9cd22f10#/pages/I-Upgraded-to-NovellOpen-Enterprise-Server-on-SUSE-Linux-Enterprise/154405544072?ref=ts) as well.
novdocx (en) 7 January 2010
Frequently Asked Questions27
novdocx (en) 7 January 2010
28OES 2 SP2: Upgrading to OES—Planning and Implementation Guide
2
Getting Started
TIP: You can move storage devices directly from NetWare to OES 2.
“Moving Non-Clustered Devices From NetWare Servers to OES 2 Linux Servers” in the OES 2
SP2: NSS File System Administration Guide includes information on moving NSS volumes cross-
platform between servers in the same Novell eDirectory tree. See also “Cross-Platform Issues for
NSS”.
You can ensure a successful upgrade by
Section 2.1, “Assessing Your Current Network,” on page 29
Section 2.2, “Identifying Needed Improvements,” on page 31
2.1 Assessing Your Current Network
novdocx (en) 7 January 2010
2
Section 2.1.1, “Running Novell Support Advisor,” on page 29
Section 2.1.2, “Recording Your Current Network Information,” on page 29
2.1.1 Running Novell Support Advisor
To ensure you are equipped with the latest pre-upgrade information and are aware of known issues,
we recommend that you validate your OES upgrade readiness using the Novell Support Advisor 1.1
(or later) tool. For more information and to obtain this free tool, access the Novell Support Advisor
Web page (http://support.novell.com/advisor).
2.1.2 Recording Your Current Network Information
Whether you will be upgrading on your own, using Novell® Global Services, or working with
another consulting firm, you need a complete and accurate record of your current network setup.
1 If you don’t already have one, create one or more diagrams of your network, including the
following information:
Router/switch/subnet/firewall diagrams; note particularly any blocked ports
Current WAN configuration, including link speeds for all sites running NetWare
Duplicate the following tables or use a spreadsheet, as necessary, to accommodate
multiple sites.
®
.
Getting Started
29
Table 2-1 Sample WAN Environment Overview
Site LocationWAN Speed# of ServersServer Breakdown