Novell IFOLDER 3.6 Administration Guide
Novell®
www.novell.com
Administration Guide
novdocx (en) 24 March 2009
AUTHORIZED DOCUMENTATION
iFolder
3.6
October 2009
®
OES2: Novell iFolder 3.6 Administration Guide
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Contents
About This Guide 11
1 Overview of Novell iFolder 3.6 13
1.1 Benefits of iFolder for the Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.1.1 Seamless Data Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.1.2 Data Safeguards and Data Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.1.3 Reliable Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.1.4 Encryption Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.5 Productive Mobile Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.6 Cross-Platform Client Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.7 Scalable Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.1.8 Multi Server Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.1.9 Multi Volume Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.1.10 Enhanced Web Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.1.11 No Training Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.2 Benefits of iFolder for Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.3 Enterprise Server Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4 Key Features of iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4.1 iFolder Enterprise Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1.4.2 Novell iFolder 3.6 Web Admin Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.3 iFolder Web Access Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.4 The iFolder Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.5 Multi Server Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.6 Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.7 Shared iFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1.4.8 iFolder Access Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.9 Account Setup for Enterprise Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.10 Access Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1.4.11 File Synchronization and Data Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.4.12 Synchronization Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.4.13 iFolder Client APIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
1.5 What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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2 What’s New 23
2.1 What’s New in Novell iFolder 3.6 (OES 2.0 Linux). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2 What’s New in Novell iFolder 3.2 (OES SP2 Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.3 What’s New in Novell iFolder 3.1 (OES SP1 Linux) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.4 What’s New in Novell iFolder 3.0 (OES Linux). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2.5 Comparison of 2.x and 3.6 Server Features and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.6 Comparison of 2.x and 3.6 Client Features and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.7 Comparison of 2.x and 3.6 Web Access Features and Capabilities . . . . . . . . . . . . . . . . . . . . 31
3 Novell iFolder Upgrade, Migration, and Coexistence 33
3.1 Upgrading iFolder 2.x to iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.1.1 In-place Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.1.2 Parallel Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.1.3 Client Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2 Upgrading iFolder 3.x to iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Contents 5
3.2.1 In-place Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2.2 Parallel Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2.3 Client Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.3 Migration From iFolder 2.x to iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.3.1 Planning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.3.2 User Data Migration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.3.3 User Identity And Configuration Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.4 Coexistence of iFolder 3.6 and 2.x Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.5 Coexistence of the iFolder 3.6 Client with Novell iFolder 1.x and 2.x Clients . . . . . . . . . . . . . 37
4 Planning iFolder Services 39
4.1 Security Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4.2 Server Workload Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4.3 Naming Conventions for Usernames and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4.4 Admin User Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4.5 iFolder User Account Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4.5.1 Preventing the Propagation of Viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4.5.2 Provisioning User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4.5.3 Setting Account Quotas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.6 iFolders Data and Synchronization Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.6.1 Naming Conventions for an iFolder and Its Folders and Files . . . . . . . . . . . . . . . . . . 43
4.6.2 Guidelines for File Types and Sizes to Be Synchronized . . . . . . . . . . . . . . . . . . . . . 44
4.7 Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.7.1 iFolder Configuration Plug-Ins for YaST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.7.2 Novell iFolder Web Admin for Novell iManager 2.7 . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.7.3 Web Access Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
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5 Running Novell iFolder in a Virtualized Environment 47
5.1 What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
6 Prerequisites and Guidelines 49
6.1 File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
6.2 Enterprise Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
6.2.1 Prerequisites for the Operating System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6.2.2 Install Guidelines When Using an NSS Volume to Store iFolder Data . . . . . . . . . . . 50
6.2.3 Install Guidelines When Using a Linux Traditional Volume to Store iFolder Data . . . 51
6.2.4 Install Guidelines for Other Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6.2.5 Installing the OES 2.0 Linux Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.3 Novell eDirectory 8.8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.4 Novell iManager 2.7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.5 Mono 1.2.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.6 Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
6.7 Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
7 Installing and Configuring iFolder Services 55
7.1 Installing iFolder on an Existing OES 2 Linux Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
7.2 Deploying iFolder Server in a Multi-server Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
7.2.1 Configuring the iFolder Enterprise Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
7.2.2 Configuring the iFolder Slave Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
7.2.3 Loading Recovery Agent Certificates in The iFolder Server . . . . . . . . . . . . . . . . . . . 73
7.3 Configuring the iFolder Web Access Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
6 OES2: Novell iFolder 3.6 Administration Guide
7.3.1 Configuring iFolder Web Access for iChain or AccessGateway . . . . . . . . . . . . . . . . 74
7.4 Configuring the iFolder Web Admin Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
7.4.1 Configuring iFolder Web Admin for iChain or AccessGateway . . . . . . . . . . . . . . . . . 76
7.5 Installing the Novell iFolder 3 Plug-In for iManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
7.5.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
7.5.2 Installing a Plug-In When RBS Is Not Configured . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
7.5.3 Installing a Plug-In When RBS Is Configured . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
7.6 Recovery Agent Certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
7.6.1 Understanding Digital Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
7.6.2 Creating a YaST-based CA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
7.6.3 Creating Self-Signed Recovery Certificates Using YaST . . . . . . . . . . . . . . . . . . . . . 83
7.6.4 Exporting Self-Signed Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
7.6.5 Exporting Self-Signed Private Key Certificates For Key Recovery . . . . . . . . . . . . . . 86
7.6.6 Using KeyRecovery to Recover the Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
7.7 Accessing iManager and the Novell iFolder Web Admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
7.8 Provisioning Users and iFolder Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7.8.1 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7.9 Distributing the iFolder Client to Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7.9.1 Accessing the OES 2 Linux Welcome Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
7.9.2 Downloading the iFolder Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
7.9.3 Installing the iFolder Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
7.10 Updating Novell iFolder 3.6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
7.11 Updating Mono for the Server and Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
7.12 Uninstalling the iFolder 3.6 Enterprise Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
7.13 What’s Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
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8 Managing an iFolder Enterprise Server 93
8.1 Starting iFolder Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
8.2 Stopping iFolder Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
8.3 Restarting iFolder Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
8.4 Managing the Simias Log and Simias Access Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
8.5 Backing Up the iFolder Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
8.6 Backing Up the iFolder Store with the TSAIF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
8.6.1 Understanding TSAIF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
8.6.2 Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8.6.3 iFolder Path Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8.6.4 iFolder Path Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
8.6.5 SMSConfig Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
8.6.6 TSAIF and SMSConfig Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
8.6.7 NBackup Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
8.6.8 TSAIF and NBackup Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
8.6.9 Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
8.7 Recovering from a Catastrophic Loss of the iFolder Server. . . . . . . . . . . . . . . . . . . . . . . . . . 102
8.8 Recovering Individual Files or Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
8.9 Moving iFolder Data from One iFolder Server to Another . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
8.10 Changing The IP Address For iFolder Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
8.11 Securing Enterprise Server Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
8.11.1 Using SSL for Secure Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
8.11.2 Configuring the SSL Cipher Suites for the Apache Server . . . . . . . . . . . . . . . . . . . 106
8.11.3 Configuring the Enterprise Server for SSL Communications with the LDAP Server 107
8.11.4 Configuring the Enterprise Server for SSL Communications with the Web Access
Server and Web Admin Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
8.11.5 Configuring an SSL Certificate for the Enterprise Server . . . . . . . . . . . . . . . . . . . . 108
Contents 7
9 Managing iFolder Services via Web Admin 109
9.1 Accessing the Novell iFolder Web Admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
9.2 Connecting to the iFolder Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
9.3 Accessing iFolder Web Admin Via OES Welcome Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
9.4 Managing Web Admin Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
9.5 Managing the iFolder System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
9.5.1 Viewing and Modifying iFolder System Information . . . . . . . . . . . . . . . . . . . . . . . . . 113
9.5.2 Configuring iFolder Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
9.5.3 Configuring System Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
9.6 Managing iFolder Server For a Multi-Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
9.6.1 Searching For Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
10 Managing iFolder Users 123
10.1 Provisioning Users for iFolder Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
10.2 Searching for a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
10.3 Accessing And Viewing General User Account Information. . . . . . . . . . . . . . . . . . . . . . . . . . 124
10.3.1 Enabling or Disabling an iFolder For an User Account . . . . . . . . . . . . . . . . . . . . . . 124
10.3.2 Deleting An iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
10.4 Creating an iFolder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
10.5 Configuring User Account Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
10.5.1 Viewing the Current User Account Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
10.5.2 Modifying User Account Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
10.6 Enabling and Disabling iFolder User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
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11 Managing iFolders 131
11.1 Creating an iFolder for a User’s Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
11.1.1 Creating an iFolder from the iFolders Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
11.1.2 Creating an iFolder from the Users Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
11.2 Viewing Details And Configuring Policies for An iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
11.2.1 Accessing the iFolders Details Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
11.2.2 Viewing The iFolder Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
11.2.3 Searching for an iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
11.2.4 Managing iFolder Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
11.2.5 Managing an iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
11.2.6 Managing iFolder Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
11.2.7 Enabling, Disabling and Deleting an iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
12 Managing an iFolder Web Access Server 139
12.1 Starting iFolder Web Access Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
12.2 Stopping iFolder Web Access Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
12.3 Distributing the Web Access Server URL to Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
12.4 Configuring the HTTP Runtime Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
12.5 Securing Web Access Server Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
12.5.1 Using SSL for Secure Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
12.5.2 Configuring the SSL Cipher Suites for the Apache Server . . . . . . . . . . . . . . . . . . . 141
12.5.3 Configuring the Web Access Server for SSL Communications with the Enterprise
Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
12.5.4 Configuring the Web Access Server for SSL Communications with Web Browsers 143
12.5.5 Configuring an SSL Certificate for the Web Access Server. . . . . . . . . . . . . . . . . . . 143
8 OES2: Novell iFolder 3.6 Administration Guide
A Configuration Files 145
A.1 Simias.config File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
A.2 Web.config File for the Enterprise Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
A.3 Web.config File for the Web Access Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
B Managing SSL Certificates for Apache 153
B.1 Generating an SSL Certificate for the Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
B.2 Generating a Self-Signed SSL Certificate for Testing Purposes . . . . . . . . . . . . . . . . . . . . . . 154
B.3 Configuring Apache to Point to an SSL Certificate on an iFolder Server . . . . . . . . . . . . . . . . 155
B.4 Configuring Apache to Point to an SSL Certificate on a Shared Volume for an iFolder
Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
C Clustering iFolder 3.6 Servers with Novell Cluster Services for Linux 157
C.1 Prerequisites for Clustering iFolder 3.6 Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
C.2 Installing Novell Cluster Services for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
C.3 Configuring iFolder 3.6 Servers on an NCS for Linux Cluster . . . . . . . . . . . . . . . . . . . . . . . . 158
C.4 Creating the iFolder 3.6 Cluster Resource. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
C.5 Managing the iFolder 3.6 Cluster Resource. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
C.6 Sample Load Scripts for iFolder 3.6 Clusters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
C.6.1 Linux Traditional File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
C.6.2 NSS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
C.7 Sample Unload Scripts for iFolder 3.6 Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
C.7.1 Linux Traditional File System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
C.7.2 NSS File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
C.7.3 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
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D Troubleshooting Tips For Novell iFolder 3.6 165
D.1 iFolder User Account Creation Delays with Timeout Error. . . . . . . . . . . . . . . . . . . . . . . . . . . 165
D.2 Web Admin Console Fails to Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
D.3 Exception Error while Configuring iFolder on a Samba Volume . . . . . . . . . . . . . . . . . . . . . . 166
D.4 Samba Connection to the Remote Windows Host Times out . . . . . . . . . . . . . . . . . . . . . . . . 166
D.5 LDAP Users Are Not Reflected in iFolder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
D.6 Changing Permission to the Full Path Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
D.7 iManager Single Sign-on Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
D.8 List of Items Fail to Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
D.9 Access Permission Error While Logging in Through Web Access. . . . . . . . . . . . . . . . . . . . . 167
D.10 iFolder Upgrade From OES 1 SP2 to OES 2 Fails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
D.11 Web Admin and Web Access Show Blank Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
E Frequently Asked Questions 169
E.1 iFolder 3.6 Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
E.1.1 Is iFolder 3.6 supported on a 64-bit OS?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
E.1.2 Is iFolder going to support non-eDirectory related platforms as an identity source? 169
E.1.3 Because iFolder is developed on Mono, can it be deployed in a Microstoft
environment? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
E.2 iFolder 3.6 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
E.2.1 Is iFolder 3.6 supported on Windows Vista? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
E.2.2 Is iFolder 3.6 supported on the Macintosh platform?. . . . . . . . . . . . . . . . . . . . . . . . 170
E.2.3 Can I use the iFolder 2.x client to connect to an iFolder 3.6 server?. . . . . . . . . . . . 170
Contents 9
E.2.4 Can I use the iFolder 3.x client to connect to the iFolder 3.6 server? . . . . . . . . . . . 170
E.2.5 Can I can use iFolder 3.6 on different operating systems on different workstations to
access and share the files? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
E.2.6 There was a 10 MB file limitation using Web Access? Is it still applicable for iFolder
3.6? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
E.2.7 I deleted a file accidentally? Can I recover it? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
E.2.8 What are the migration scenarios recommended and supported by iFolder 3.6? . . 171
E.3 iFolder 3.6 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
E.3.1 What is the management console for iFolder 3.6? . . . . . . . . . . . . . . . . . . . . . . . . . 171
E.3.2 What are the new features in the Web Admin console? . . . . . . . . . . . . . . . . . . . . . 172
E.3.3 Can the administrator control the ability to encrypt iFolder files? . . . . . . . . . . . . . . 172
E.3.4 Are there any enhancements for how bulk users are enabled for iFolder? . . . . . . . 172
E.3.5 Can the administrator control the ability to share files? . . . . . . . . . . . . . . . . . . . . . . 172
E.3.6 How can the iFolder administrator manage the data owned by an iFolder user who has
been removed from the iFolder domain?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
F Caveats for Implementing iFolder 3.6 Services 173
F.1 Loading Certificates to the Recovery Agent Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
F.2 Using Novell iFolder Server to Serve Large Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
F.3 Deployment in an Active Directory Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
F.4 Using a Single Proxy User for a Multi-Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
F.5 Slave Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
F.6 LDAP SSL Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
F.7 Novell iFolder Admin User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
F.8 Novell iFolder with iChain and the Access Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
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G Product History of iFolder 3 177
G.1 Version History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
G.2 Network Operating Systems Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
G.3 Directory Services Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
G.4 Workstation Operating Systems Support for the iFolder Client . . . . . . . . . . . . . . . . . . . . . . . 178
G.5 Web Server Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
G.6 iFolder User Access Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
G.7 Management Tools Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
10 OES2: Novell iFolder 3.6 Administration Guide
About This Guide
novdocx (en) 24 March 2009
This guide describes how to install, configure, and manage the Novell® iFolder® 3.6 enterprise
server, the iFolder 3.6 Web Access server, the iFolder 3.6 Web Admin server, and the iFolder
TM
Client. This guide is divided into the following sections:
Chapter 1, “Overview of Novell iFolder 3.6,” on page 13
Chapter 2, “What’s New,” on page 23
Chapter 4, “Planning iFolder Services,” on page 39
Chapter 3, “Novell iFolder Upgrade, Migration, and Coexistence,” on page 33
Chapter 6, “Prerequisites and Guidelines,” on page 49
Chapter 7, “Installing and Configuring iFolder Services,” on page 55
Chapter 8, “Managing an iFolder Enterprise Server,” on page 93
Chapter 9, “Managing iFolder Services via Web Admin,” on page 109
Chapter 12, “Managing an iFolder Web Access Server,” on page 139
Chapter 10, “Managing iFolder Users,” on page 123
Appendix A, “Configuration Files,” on page 145
Appendix C, “Clustering iFolder 3.6 Servers with Novell Cluster Services for Linux,” on
page 157
Appendix B, “Managing SSL Certificates for Apache,” on page 153
Appendix G, “Product History of iFolder 3,” on page 177
Audience
This guide is intended for system administrators.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comment feature at the bottom of each page of the
online documentation, or go to www.novell.com/documentation/feedback.html and enter your
comments there.
Documentation Updates
For the most recent version of the Novell iFolder 3.6 Administration Guide, visit the Novell iFolder
3.x documentation Web site (http://www.novell.com/documentation/beta/ifolder3/index.html).
For emerging issues with Novell iFolder 3.6 and the iFolder client, see the Novell iFolder 3.6
Readme (http://www.novell.com/documentation/beta/ifolder3/readme/data/readme.html).
About This Guide 11
Additional Documentation
For information, see the following:
Novell iFolder 3.x Security Administrator Guide (http://www.novell.com/documentation/
ifolder3/security/data/front.html)
iFolder User Guide for Novell iFolder 3.6 (http://www.novell.com/documentation/ifolder3/
user/data/front.html).
Novell iFolder 3.x documentation (http://www.novell.com/documentation/ifolder3/index.html)
Novell Open Enterprise Server product site (http://www.novell.com/products/
openenterpriseserver)
Novell Open Enterprise Server documentation (http://www.novell.com/documentation/oes/
index.html)
Novell eDirectory
TM
8.8 documentation (http://www.novell.com/documentation/edir873/
treetitl.html)
Novell iManager 2.7 documentation (http://www.novell.com/documentation/imanager25/
treetitl.html)
Novell Linux Desktop 9 product site (http://www.novell.com/products/desktop/)
Novell Linux Desktop 9 documentation (http://www.novell.com/documentation/nld/
treetitl.html)
Novell Technical Support (http://www.novell.com/support)
novdocx (en) 24 March 2009
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for
other platforms, the pathname is presented with a backslash. Users of platforms that require a
forward slash, such as Linux* or UNIX*, should use forward slashes as required by your software.
12 OES2: Novell iFolder 3.6 Administration Guide
1
Overview of Novell iFolder 3.6
Novell® iFolder® 3.6 is the next generation of iFolder, supporting multiple iFolders per user, usercontrolled sharing, and a centralized network server for secured file storage and distribution. With
iFolder, users’ local files automatically follow them everywhere—online, offline, all the
time—across computers. Users can share files in multiple iFolders, and share each iFolder with a
different group of users. Users control who can participate in an iFolder and their access rights to the
files in it. Users can also participate in iFolders that others share with them.
This section familiarizes you with the various benefits and features of iFolder and its main
components:
Section 1.1, “Benefits of iFolder for the Enterprise,” on page 13
Section 1.2, “Benefits of iFolder for Users,” on page 16
Section 1.3, “Enterprise Server Sharing,” on page 18
Section 1.4, “Key Features of iFolder,” on page 18
Section 1.5, “What’s Next,” on page 21
novdocx (en) 24 March 2009
1
1.1 Benefits of iFolder for the Enterprise
Benefits of iFolder to the enterprise include the following:
“Seamless Data Access” on page 13
“Data Safeguards and Data Recovery” on page 14
“Reliable Data Security” on page 14
“Encryption Support” on page 15
“Productive Mobile Users” on page 15
“Cross-Platform Client Support” on page 15
“Scalable Deployment” on page 15
“Multi Server Support” on page 16
“Multi Volume Support” on page 16
“Enhanced Web Administration” on page 16
“No Training Requirements” on page 16
1.1.1 Seamless Data Access
Novell iFolder greatly simplifies the IT department’s ability to keep users productive. It empowers
users by enabling their data to follow them wherever they go.
The days of users e-mailing themselves project files so they can work on them from home are gone,
along with the frustration associated with sorting through different versions of the same file on
different machines. iFolder stores and synchronizes users’ work in such a way that no matter what
Overview of Novell iFolder 3.6
13
client or what location they log in from, their files are available and in the condition that they expect
eDirectory
LDAP server
iFolder Client
for Novell Linux Desktop
iFolder Client
for Windows Vista/XP
Access Methods Authentication/File Encryption iFolder 3.6 Services
iFolder Client
for Macintosh OS X 10.3x
iFolder 3.
6
Enterprise servers
iFolder 3.
6 Web Access
via a Web browser
iFolder 3.
6 Web Access
server on the same
or different OES server
HTTP(S
)
Sync
Upload or Download
HTTP(S
)
HTTP(S
)
HTTP(S
)
HTTP(S
)
eDirectory LDAP
server on the
same or different
OES server
Master
OES Linux
Servers (slaves)
them to be. Users can access the most up-to-date version of their documents from any computer
using the iFolder client or Web access.
Figure 1-1 Novell iFolder 3.6 Access Methods
novdocx (en) 24 March 2009
NOTE: Currently, iFolder 3.6 does not support Macintosh and Vista.
1.1.2 Data Safeguards and Data Recovery
With Novell iFolder, data stored on the server can be easily safeguarded from system crashes and
disasters that can result in data loss. When a user saves a file locally, the iFolder client can
automatically update the data on the iFolder server, where it immediately becomes available for an
organization’s regular network backup operations. iFolder makes it easier for IT managers to ensure
that all of an organization’s critical data is protected.
1.1.3 Reliable Data Security
With Novell iFolder, LDAP-based authentication for access to stored data helps prevent
unauthorized network access.
14 OES2: Novell iFolder 3.6 Administration Guide
1.1.4 Encryption Support
In a corporate environment, Enterprise level data is generally accessible to it’s IT department which
in turn can lead to intentional or unintentional access by unauthorized personnel. In the past,
executives fearing this unauthorized access to sensitive data have been hesitant to store some
confidential documents on the network.
With encryption support, iFolder 3.6 ensure higher security for users’ confidential documents by
encrypting it at the client side before transferring it to the server. Data is thus stored encrypted on the
server which can be retrievable only by the user who created that iFolder.
iFolder makes it easier for IT managers to ensure that all of an organization's critical data is
protected on the iFolder servers without involving any significant risks. iFolder also gives Internet
Service Providers (ISPs) the ability to offer a user-trusted backup solution for their customers'
critical business or personal data.
1.1.5 Productive Mobile Users
novdocx (en) 24 March 2009
A Novell iFolder solution makes it significantly easier to support mobile users. VPN connections
are no longer needed to deliver secure data access to mobile users. Authentication and data transfer
use Secure Sockets Layer (SSL) technology to protect data on the wire.
Users do not need to learn or perform any special procedures to access their files when working
from home or on the road. iFolder does away with version inconsistency, making it simple for users
to access the most up-to-date version of their documents from any connected desktop, laptop, Web
browser, or handheld device.
In preparation to travel or work from home, users no longer need to copy essential data to their
laptop from various desktop and network locations. The iFolder client can automatically update a
user’s local computer with the most current file versions. Even when a personal computer is not
available, users can access all their files via Web access with any computer connected to the
Internet.
1.1.6 Cross-Platform Client Support
The iFolder client is available for Linux, and Windows* desktops. The Novell iFolder 3.6 Web
Access server provides a Web interface that allows users to access their files on the enterprise server
with a Web browser from any computer with an active network or Internet connection.
1.1.7 Scalable Deployment
iFolder easily scales from small to large environments. You can install iFolder on multiple servers,
allowing your iFolder environment to grow with your business. A single iFolder enterprise server
handles unlimited user accounts, depending on the amount of memory and storage available. Users
in an LDAP context can be concurrently provisioned for iFolder services simply by assigning the
context to an iFolder server.
Overview of Novell iFolder 3.6 15
1.1.8 Multi Server Support
Handling enormous data and provisioning immense number of Enterprise users in a corporate
environment is an herculean task for any administrator. iFolder 3.6 simplify these tasks with Multiserver configuration. Multi-server support is designed exclusively for meeting your enterprise
requirements. It serves the purpose of provisioning higher number of users and hosting large amount
of data on your iFolder domain. You can scale up the domain across servers to the needs of
enterprise level user requirements by adding multiple servers to a single domain. This will allow you
to leverage under-utilized servers in an iFolder domain. With multi-server deployment, thus,
Enterprise level provisioning can be effectively managed and Enterprise level data can be scaled up.
1.1.9 Multi Volume Support
One of the key features of iFolder is it’s storage scalability. With multi volume support, Internet
Service Providers and Enterprise Data centers can manage huge amount of data beyond the file
system restriction per volume. This facilitates to move data across the volumes based on file size
and storage space availability.
novdocx (en) 24 March 2009
1.1.10 Enhanced Web Administration
Management of all iFolder enterprise servers is centralized through the enhanced iFolder Web
Admin Console. Administrators can perform server management and maintenance activities from
any location, using a standard web browser. iFolder also frees IT departments from routine
maintenance tasks by providing secure, automatic synchronization of local files to the server.
1.1.11 No Training Requirements
IT personnel no longer need to condition or train users to perform special tasks to ensure the
consistency of data stored locally and on the network. With Novell iFolder, users simply store their
files in the local iFolder directory. Their files are automatically updated to the iFolder server and any
other workstations that share the iFolder. iFolder works seamlessly behind the scenes to ensure that
data is protected and synchronized.
1.2 Benefits of iFolder for Users
Typically, when users work in multiple locations or in collaboration with others, they must
conscientiously manage file versions. With iFolder, the most recent version of a user’s files can
follow the user to any computer where the iFolder client is installed and a shared iFolder is set up.
iFolder also allows users to share multiple iFolders and their separate content with other users of the
iFolder system. Users decide who participates in each shared iFolder and their level of access.
Similarly, users can participate in shared iFolders that are owned by others in the collaboration
environment.
In the following example, Ulrik owns an iFolder named Denmark and shares it via his iFolder
enterprise account with Nigel, Luc, and Alice. Nigel travels frequently, so he also set up the iFolder
on his laptop. Any iFolder member can upload and download files from the Denmark iFolder from
anywhere, using the iFolder Web Access server. In addition, Alice shares a non-work iFolder named
Scooters with her friend Ulrik.
16 OES2: Novell iFolder 3.6 Administration Guide
Figure 1-2 Collaboration and Sharing with iFolder
* iFolder Owner
Internet
Nigel's Desktop
Denmark
Liverpool
MyDocs
iFolder 3.
6
Enterprise Server
Storage
Luc's Desktop
Denmark
HR
Mtn Biking
Alice's Desktop
Denmark
Scooters*
Utah
Ulrik's Desktop
Denmark*
Scooters
MyStuff
iFolder 3.
x
Web Access
Server
Nigel's Laptop
Denmark
TeamOne
Customers
Kiosk
iFolder 3.
x
Web Access
* iFolder Owner
novdocx (en) 24 March 2009
With an enterprise server, the iFolders are stored centrally for all iFolder members. The iFolder
server synchronizes the most recent version of documents to all authorized users of the shared
iFolder. All that the iFolder owner and iFolder members need is an active network connection and
the iFolder client.
Novell iFolder provides the following benefits:
Guards against local data loss by automatically backing up local files to the iFolder server and
multiple workstations
Prevent unauthorized network access to sensitive iFolder files.
Allow multiple servers to participate in a single iFolder domain so as to allow scale up the
number of users and data transfer bandwidth.
Transparently updates a user’s iFolder files to the iFolder enterprise server and multiple
member workstations with the iFolder client
Tracks and logs changes made to iFolder files while users work offline, and synchronizes those
changes when they go online.
Provides access to user files on the iFolder server from any workstation without the iFolder
client, using a Web browser and an active Internet or network connection.
With SSL encryption enabled, protects data as it travels across the wire.
Makes files on the iFolder server available for regularly scheduled data backup.
Overview of Novell iFolder 3.6 17
1.3 Enterprise Server Sharing
The iFolder client included in this release supports synchronization across multiple computers
through a central Novell iFolder 3.6 enterprise server.
Users can share files across computers.
Users can share files with others.
Each user can own multiple iFolders.
User can be assigned to set encryption policy for their individual iFolder files.
Each user can participate in multiple iFolders owned by other users.
Files can be synchronized via the central server at any time and with improved availability,
reliability, and performance.
Data is transferred encrypted over the wire.
Users are autoprovisioned for iFolder services based on their assignment to administrator-
specified LDAP containers and groups. If there are multiple servers participating in a single
domain, it’s users are balanced across the servers.
novdocx (en) 24 March 2009
A list of iFolder users is synchronized at regular intervals with the LDAP directory services.
Local files are automatically backed up to the server at regular intervals and on demand.
iFolder data on the server can be backed up to backup media and restored.
Administrators can manage the iFolder system, user accounts, and user iFolders using the
Novell iFolder 3 Web Admin.
1.4 Key Features of iFolder
Section 1.4.1, “iFolder Enterprise Server,” on page 18
Section 1.4.2, “Novell iFolder 3.6 Web Admin Console,” on page 19
Section 1.4.3, “iFolder Web Access Console,” on page 19
Section 1.4.4, “The iFolder Client,” on page 19
Section 1.4.5, “Multi Server Support,” on page 19
Section 1.4.6, “Encryption,” on page 19
Section 1.4.7, “Shared iFolders,” on page 19
Section 1.4.8, “iFolder Access Rights,” on page 20
Section 1.4.9, “Account Setup for Enterprise Servers,” on page 20
Section 1.4.10, “Access Authentication,” on page 20
Section 1.4.11, “File Synchronization and Data Management,” on page 21
Section 1.4.12, “Synchronization Log,” on page 21
Section 1.4.13, “iFolder Client APIs,” on page 21
1.4.1 iFolder Enterprise Server
The iFolder enterprise server is a central repository for storing iFolders and synchronizing files for
enterprise users.
18 OES2: Novell iFolder 3.6 Administration Guide
1.4.2 Novell iFolder 3.6 Web Admin Console
The Novell iFolder 3.6 Web Admin is an administrative tool used to manage the iFolder system,
user accounts, and user iFolders and data.
1.4.3 iFolder Web Access Console
The iFolder 3.6 Web Access console provides the users an interface for remote access to iFolders on
iFolder enterprise server.
1.4.4 The iFolder Client
The iFolder client integrates with the user’s operating system to provide iFolder services in a native
desktop environment. It supports the following client operating systems:
SLED 10 SP1
openSUSE
Windows XP SP2/2000 Professional SP4
novdocx (en) 24 March 2009
An iFolder session begins when the user logs in to an iFolder services account and ends when the
user logs out of the account or exits the iFolder client. The iFolders synchronize files with the
enterprise server only when a session is active and the computer has an active connection to the
network or Internet. Users can access data in their local iFolders at any time; it does not matter if
they are logged in to their server accounts or if they are connected to the network or Internet.
The iFolder client allows users to create and manage their iFolders. For information, see the OES 2:
Novell iFolder 3.6 Cross-Platform User Guide.
1.4.5 Multi Server Support
Hosting huge amount of data as well as provisioning higher number of users is highly demanded in
any Enterprise environment. iFolder domain was dedicated to a single server and this limits the
number of users and the hosting bandwidth. With multi-server support, iFolder 3.6 overcame these
major setbacks of single server per domain limitations.
Multi-server support expands iFolder domain across servers so that Enterprise level user
provisioning can be effectively managed and Enterprise level data can be scaled up accordingly.
1.4.6 Encryption
Encryption support offers full security to iFolder 3.6 users for their sensitive iFolder documents.
Users can back up their confidential files encrypted on the server without fear of it losing or
exposing or falling into the wrong hands.
1.4.7 Shared iFolders
An iFolder is a local directory that the user selectively shares with other users in a collaboration
environment. The iFolder files are accessible to all members of the iFolder and can be changed by
those with the rights to do so. Users can share iFolders across multiple workstations and with others.
Overview of Novell iFolder 3.6 19
Because the iFolder client is integrated into the operating environment, users can work with iFolders
directly in a file manager or in the My iFolders window. Within the iFolder, users can set up any
subdirectory structure that suits their personal or corporate work habits. The subdirectory structure is
constant across all member iFolders. Each workstation can specify a different parent directory for
the shared iFolder.
1.4.8 iFolder Access Rights
The iFolder client provides four levels of access for members of an iFolder:
Owner: Only one user serves as the owner. This is typically the user who created the iFolder.
The owner or an iFolder Administrator can transfer ownership status from the owner to another
user.
The owner of an iFolder has the Full Control right. This user has read/write access to the
iFolder, manages membership and access rights for member users, and can remove the Full
Control right for any member. With an enterprise server, the disk space used by the owner’s
iFolders count against the owner’s user disk quotas on the enterprise server.
If a user is deleted as a user for the iFolder system, the iFolders owned by the user are
orphaned. Orphaned iFolders are assigned temporarily to the iFolder Admin user, who becomes
the owner of the iFolder. Membership and synchronization continues while the iFolder Admin
user determines whether an orphaned iFolder should be deleted or assigned to a new owner.
Full Control: A member of the shared iFolder, with the Full Control access right. The user
with the Full Control right has read/write access to the iFolder and manages membership and
access rights for all users except the owner.
Read/Write: A member of the shared iFolder, with the Read/Write access right to directories
and files in the iFolder.
novdocx (en) 24 March 2009
Read Only: A member of the shared iFolder, with the Read Only access right to directories
and files in the iFolder. This member can copy an iFolder file to another location and modify it
outside the iFolder.
When used with an enterprise server account, the server hosts every iFolder created for that account.
Users create an iFolder and the enterprise server makes it available to the specified list of users. A
user can have a separate account on each enterprise server. A user’s level of membership in each
shared iFolder can differ.
1.4.9 Account Setup for Enterprise Servers
The iFolder client allows you to set up multiple accounts, with one each allowed per enterprise
server. Users specify the server address, username, and password to uniquely identify an account.
On his or her computer, a user sets up accounts while logged in as the local identity he or she plans
to use to access that account and its iFolders. Under the local login, the user can set up multiple
iFolder accounts, but each account must belong to a different iFolder enterprise server.
1.4.10 Access Authentication
Whenever iFolder connects to an enterprise server to synchronize files, it connects with HTTP
BASIC and SSL connections to the server, and the server authenticates the user against the LDAP
directory service.
20 OES2: Novell iFolder 3.6 Administration Guide
1.4.11 File Synchronization and Data Management
When you set up an iFolder account, you can enable Remember Password so that iFolder can
synchronize iFolder invitations and files in the background as you work. The iFolder client runs
automatically each time you log in to your computer’s desktop environment. The session runs in the
background as you work with files in your local iFolders, tracking and logging any changes you
make. With an enterprise server, you can synchronize the files at specified intervals or on demand.
1.4.12 Synchronization Log
The log displays a log of your iFolder background activity.
1.4.13 iFolder Client APIs
As part of the iFolder project, APIs are available for the client. For iFolder Client developer
documentation, see the iFolder Software Developers Kit (http://forge.novell.com/modules/xfmod/
docman/?group_id=1372).
novdocx (en) 24 March 2009
1.5 What’s Next
Before you install iFolder, review the following sections:
“What’s New” on page 23
“Planning iFolder Services” on page 39
“Novell iFolder Upgrade, Migration, and Coexistence” on page 33
“Prerequisites and Guidelines” on page 49
When you are done, install and configure your iFolder enterprise server and Web Access server. For
information, see “Installing and Configuring iFolder Services” on page 55.
Overview of Novell iFolder 3.6 21
novdocx (en) 24 March 2009
22 OES2: Novell iFolder 3.6 Administration Guide
2
What’s New
Novell® iFolder® 3.6 and the iFolderTM client offer many new capabilities as compared to Novell
Novell iFolder 2.1x. This section discusses the following:
Section 2.1, “What’s New in Novell iFolder 3.6 (OES 2.0 Linux),” on page 23
Section 2.2, “What’s New in Novell iFolder 3.2 (OES SP2 Linux),” on page 23
Section 2.3, “What’s New in Novell iFolder 3.1 (OES SP1 Linux),” on page 24
Section 2.4, “What’s New in Novell iFolder 3.0 (OES Linux),” on page 24
Section 2.5, “Comparison of 2.x and 3.6 Server Features and Capabilities,” on page 25
Section 2.6, “Comparison of 2.x and 3.6 Client Features and Capabilities,” on page 27
Section 2.7, “Comparison of 2.x and 3.6 Web Access Features and Capabilities,” on page 31
2.1 What’s New in Novell iFolder 3.6 (OES 2.0
novdocx (en) 24 March 2009
2
Linux)
The following features are new in iFolder 3.6 for OES 2.0 Linux:
Multi-sever support with no limit on the number of users and servers to allow expanding the
iFolder domain across multiple servers
Encryption support for users to store sensitive files secured on servers.
Enhanced Web Admin console to manage,deploy and maintain iFolder system.
Volume scalability support for iFolder servers to allow administrator to move data across
multiple volume on a single server.
With Multi-domain capability, iFolder 3.6 allows users to work with files belonging to two
iFolders that reside on two different iFolder servers
Enhanced web access for users to help them perform all the operations equivalent to that of
iFolder client through web access. It allow mobile users access their iFolder and thus perform
all the iFolder operations via mobile.
Simplified iFolder sharing via Web Access.
Enhanced reporting for better manageability.
Support for multiple directories (eDirectory, OpenLDAP and SunOne)
2.2 What’s New in Novell iFolder 3.2 (OES SP2 Linux)
The following features are new in iFolder 3.2 for OES SP2 Linux:
Localized user help for the iFolder client
Support for users to log in to the iFolder server with their common name or e-mail address. The
iFolder Admin User configures the option during installation and the setting applies to all
users.
What’s New
23
2.3 What’s New in Novell iFolder 3.1 (OES SP1 Linux)
The following features are new in iFolder 3.1 for OES SP1 Linux:
novdocx (en) 24 March 2009
Support for the iFolder data store on Novell Storage Services
Support for Novell Cluster Services
Support for iFolder data store backup with the Target Service Agent for iFolder (TSAIF) with
NBackup, a Novell Storage Management Services command line utility.
Support for Mono 1.1.7.7x.
Interoperability for Novell iChain, Novell BorderManager, and Novell Security Manager.
Support for the OES patch channel.
TM
for Linux.
TM
(NSS) volumes on Linux
2.4 What’s New in Novell iFolder 3.0 (OES Linux)
Novell iFolder 3.0 includes several important new features.
Multiple iFolders: A user creates as many iFolders as desired and manages each one
separately. Each iFolder functions independently to synchronize its own set of files. Users
specify the local path for each iFolder.
Shared iFolders: Each iFolder can be kept private or shared with a different group of users.
For a shared iFolder, the owner or a member with the Full Control right controls who
participates in the iFolder and the level of access granted to each member, such as Full Control,
Read/Write, or Read Only.
Centralized iFolder Synchronization and Storage: iFolder data is automatically
synchronized by the iFolder client to the iFolder enterprise server over an IP network. The
enterprise server stores files for each iFolder, then synchronizes them to other member
computers. Encryption is supported for data transfers. Administrators control whether data is
transported securely with HTTPS (SSL) connections during synchronization, or if data is
transported with standard HTTP BASIC connections.
Multiple iFolder Accounts: Users can concurrently access iFolder accounts on different
servers.
Web Access to iFolders: Users access their iFolder enterprise server accounts from any
computer with Internet access. They create subdirectories, upload files, and download files to
any of their iFolders. All iFolders for the account are available, whether the user is the owner or
a member.
Remote and Policy-Based Administration: Administrators manage iFolder services with the
Novell iFolder 3 plug-in to Novell iManager, which is the central management console for
Novell Open Enterprise Server. The tool supports policy-based management of the iFolder
system, user accounts, and users’ iFolders.
Client-Side APIs: Almost every function an end user can accomplish through the UI is
exposed as an API. This allows third-party developers to more easily integrate their
applications with iFolder and gives organizations the tools they need to customize iFolder.
For information about key features of the iFolder client, see the section “Key Features of iFolder” in
the OES 2: Novell iFolder 3.6 Cross-Platform User Guide.
24 OES2: Novell iFolder 3.6 Administration Guide
2.5 Comparison of 2.x and 3.6 Server Features and Capabilities
Feature or Capability Novell iFolder 2.x Server Novell iFolder 3.6 Enterprise Server
novdocx (en) 24 March 2009
Server management iFolder Administration tool
http://serveraddress/
iFolderServer/Admin.html
You can also access the iFolder
Administration tool from iManager by
selecting iFolder 2.1x from Roles
and Tasks.
Automatic provisioning of
iFolder services
Maximum iFolders per
username
Allows administrators to
create an iFolder for a user
Allows administrators to
share an iFolder and
specify its member users
No
The administrator enables iFolder
services for users, requires users to
log in to activate the account, and
then creates the iFolder on the
server.
One Multiple. Virtually unlimited number
No Yes.
No Yes
Novell iFolder 3.6 web admin.
http://serveraddress/admin
Yes
Multiple servers participate in a
single iFolder domain and iFolder
users are automatically balanced
across participant servers.
of iFolders as an owner or member.
For each iFolder, specify a list
of users, which can be further
modified by the iFolder owner.
For each member of an iFolder,
specify the user’s level of
access with Full Control, Read/
Write, and Read Only rights.
Allows administrators to
transfer ownership of a
shared iFolder to another
user
Detects orphaned iFolders
and allows the iFolder
Admin user to manage
them
No Yes.
No Yes.
What’s New 25
Feature or Capability Novell iFolder 2.x Server Novell iFolder 3.6 Enterprise Server
novdocx (en) 24 March 2009
Maximum file size Software limits file size to 4 GB.
Below 4 GB, the maximum file size
depends on the server’s and clients’
local file systems.
For example, on Windows clients,
FAT32 limits file sizes to 4 GB. On
Linux, EXT2 limits file sizes to 2 GB.
Maximum number of
directories
Multi Volume support No Administrator can move data across
Disk quotas The administrator can specify a
32,765 No software restrictions; depends on
default user quota that applies
system-wide, and specify individual
user quotas for iFolder accounts.
There are no software restrictions,
but the administrator can specify the
maximum file size that users can
synchronize as a system-wide
policy.
Below the administrative maximum,
the practical maximum file size
depends on the server’s and clients’
local file systems.
the server’s and clients’ local file
systems.
multiple volume available on a single
server or across servers.
The administrator can specify a
default account quota that applies
system-wide, individual user account
quotas, and individual iFolder
quotas.
An owner can also specify a quota
for an individual iFolder, but the total
combined quotas for all the iFolders
the user owns cannot exceed the
system-wide account quota or the
user’s individual account quota,
whichever is less.
An iFolder member can specify a
quota for the iFolder on each client.
The quota cannot exceed the
iFolder’s quota or that user’s own
quota for his or her account.
Minimum synchronization
interval
Multi-volume support No With multi volume support,
Allows administrators to
specify which file types to
synchronize
The administrator can set minimum
synchronization intervals to apply
system-wide and for individual
users.
No Yes
The administrator can set minimum
synchronization intervals to apply
system-wide, for individual users, or
for an individual iFolder.
administrator can move the data
across multiple volumes available on
a single server. In effect, it ensure
increased storage scalability.
Administrator can specify file types
to include or exclude by setting
system-wide, individual account, or
individual iFolder policies.
26 OES2: Novell iFolder 3.6 Administration Guide
Feature or Capability Novell iFolder 2.x Server Novell iFolder 3.6 Enterprise Server
novdocx (en) 24 March 2009
Allows administrators to
enable or disable the
iFolder synchronization
Authenticated access Yes, using the Admin username and
Encrypted data transfer Yes, with the encrypted iFolder
iFolder data stored
encrypted on server
Backup of local files to a
network server
Yes, by temporarily disabling iFolder
services for the user account.
password for the iFolder
Management tool
option
The Blowfish algorithm is applied
with a user-specified passphrase.
The admin user determines whether
encryption services are available to
users.
Yes, with the encrypted iFolder
option
The user must specify a passphrase
when first creating the iFolder
account.
Files in users’ local iFolders are
backed up on the iFolder server.
Yes, by using the iFolder Enable/
Disable User function to temporarily
disable login for the user to the
user’s iFolder account.
Yes. The Admin user logs in to
iManager, then must use credentials
equivalent to the iFolder Admin user
to connect to the iFolder server.
Yes, with automatic HTTPS (SSL)
connections. The iFolder Admin user
or equivalent determines whether
secure or insecure connections are
used.
Yes.
Files in users’ local iFolders are
backed up on the iFolder enterprise
server.
Backup support to restore
deleted files
Entire iFolder contents must be
backed up and restored.
Individual files, directories, and
iFolders are backed up.
2.6 Comparison of 2.x and 3.6 Client Features and Capabilities
Feature or Capability Novell iFolder 2.x Client
Download location The iFolder download page is
http://serveraddress/
iFolder
Replace serveraddress with the
IP address or DNS name of your
iFolder server. For example,
192.168.1.1 or
nifsvr1.example.com. The
path is case sensitive.
iFolder Client with a Novell iFolder
3.6 Enterprise Server
The administrator provides a
download site where users can
download the iFolder client, such
as the OES Welcome page on
the OES Linux server.
What’s New 27
novdocx (en) 24 March 2009
Feature or Capability Novell iFolder 2.x Client
Default location of the iFolder
directory on a client
Windows: C:\Documents and
Settings\username\My
iFolder Client with a Novell iFolder
3.6 Enterprise Server
/home/username/
Documents\iFolder\userna
me\Home
Linux: /home/userid/
ifolder/userid
Macintosh: Not supported
Connect to server Log in to one account at a time. Set up accounts for multiple
iFolder servers and log in to one
or more as desired.
Authenticated access Yes, with username and
password authentication via your
LDAP server.
Encrypted data transfer Yes, with the encrypted iFolder
option.
The Blowfish algorithm is applied
with a user-specified passphrase.
iFolder data stored encrypted on
Yes, with encrypted iFolder option
Yes, with username and
password authentication via your
LDAP server.
Yes, with automatic HTTPS (SSL)
connections.
Administrators control whether
connections use HTTPS or HTTP.
Yes
server
The user must specify a
passphrase when first creating
Data is stored encrypted on the
server.
the iFolder account.
iFolder data stored encrypted on
No
No
clients
iFolder data is stored
unencrypted on the client. Use
third-party local encryption
options, if needed.
Create an iFolder Yes, by logging in to the server for
the first time after being
provisioned for iFolder services.
iFolder data is stored
unencrypted on the client. Use
third-party local encryption
options, if needed.
Yes, by selecting any local
directory and making it an iFolder.
A user can create multiple
iFolders in each iFolder account.
Maximum iFolders per username One Multiple. Virtually unlimited
number of iFolders as an owner
or member.
Share an iFolder across multiple
computers
Yes, by logging in to an iFolder
server from a computer with the
iFolder client, or by accessing the
iFolder via the Web with
NetStorage.
Yes, by logging in to an iFolder
account from another computer
with an iFolder client and setting
up the available iFolder.
You can select which of the
iFolders you own or participate in
to set up on each computer,
according to your needs at each
location.
28 OES2: Novell iFolder 3.6 Administration Guide
novdocx (en) 24 March 2009
Feature or Capability Novell iFolder 2.x Client
Share an iFolder with other users Not as designed, but it is
possible.
The administrator can create a
username for this purpose.
Membership in the iFolder is
determined by who has access to
the password for that username
and its iFolder account.
Participate in a shared iFolder
owned by another user
Allows the owner of a shared
iFolder to transfer ownership of a
shared iFolder to another user
Not as designed, but it is possible
if the iFolder’s owner shares his
or her username and password.
IMPORTANT: Sharing a
password is a security risk and is
never recommended.
No Yes
iFolder Client with a Novell iFolder
3.6 Enterprise Server
Yes, as the owner user or a
member user with the Full Control
right.
For each iFolder, specify a
list of users.
For each member of an
iFolder, specify different
levels of access with the Full
Control, Read/Write, or
Read Only right.
Yes, if the owner adds you as a
member.
After the owner makes you a
member of the iFolder, the server
notifies you by making the iFolder
available in your My iFolders
window. Use the iFolder Setup
function to activate the iFolder on
one or more computers where
you want to participate.
Allows the iFolder owner to
transfer ownership the iFolder to
another user
Maximum file size Software limits file size to 4 GB.
Restrict synchronization by
including or excluding files by file
type, such as .mp3
Maximum number of directories 32,765 No software restrictions; depends
No Yes
There are no software
Below 4 GB, the maximum file
size depends on the server’s and
clients’ local file systems.
For example, on Windows clients,
FAT32 limits file sizes to 4 GB. On
Linux, EXT2 limits file sizes to 2
GB.
No Yes, with policies set by the
restrictions, but the administrator
can specify the maximum file size
that users can synchronize as a
system-wide policy.
Below the administrative
maximum, the practical maximum
file size depends on the server’s
and clients’ local file systems.
administrator that can apply
system-wide, to individual user
accounts, or to individual
iFolders.
on the server’s and clients’ local
file systems.
What’s New 29
novdocx (en) 24 March 2009
Feature or Capability Novell iFolder 2.x Client
Disk quotas No An owner can specify a quota for
Minimum synchronization interval The user sets a synchronization
interval for each workstation. The
value cannot be less than the
system-wide setting or individual
user setting.
Allows users to suspend
synchronization for a given client
computer
Yes, using any of the following
methods:
Log out of the iFolder server
Disable Automatic
Synchronization in the
Preferences tab. You can
remain logged in, and then
synchronization when you
want with the
Synchronization Now
option.
iFolder Client with a Novell iFolder
3.6 Enterprise Server
each iFolder, but the total
combined administrative quotas
for all owned iFolders cannot
exceed the user’s quota, or the
system-wide quota if there is no
user quota.
An iFolder member can specify a
quota for the iFolder on each
computer where the iFolder is set
up.
The user sets a synchronization
interval for each computer that
applies to all iFolders in all
accounts on that computer.
Yes, using any of the following
methods:
Log out of the iFolder server
account
Disable Automatic Sync
Disable the account in the
Account window (deselect
Enable Account)
Passphrase Management No Automated passphrase
management.
Remote access to iFolder data on
the server
Backup of local files to a network
server
Backup support to restore deleted
files
Enhanced Web access No Management of all iFolder
Yes, using NetStorage.
Your administrator must configure
NetStorage for iFolder services.
Files in users’ local iFolders are
backed up on the iFolder server.
Administrators must back up and
restore the entire iFolder
contents.
Yes, using iFolder 3.6 Web
Access.
Files in users’ local iFolders are
backed up on the iFolder
enterprise server.
Administrators can back up the
entire iFolder data store. They
can restore individual files,
directories, or iFolders.
enterprise servers is centralized
through the enhanced Web
Admin. iFolder 3.6 allows
management from any location,
using a standard Web browser.
30 OES2: Novell iFolder 3.6 Administration Guide
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