Novatel MT 4000, RGSM2448, GSM2448UG001 User Manual

GSM2448UG001

MT 4000

User Guide

Version: 1.03 16 October, 2013

General

TERMS OF USE OF NEW MATERIALS - PLEASE READ CAREFULLY

From time to time, Novatel Wireless, in its sole discretion, may make available for download
on its website (www.novatelwireless.com), or may transmit via mail or email, updates or
upgrades to, or new releases of, the firmware, software or documentation for its products
(collectively, 'New Materials'). Use of such New Materials is subject to the terms and
conditions set forth below, and may be subject to additional terms and conditions as set forth
in Novatel Wireless's Technical Support Policy (posted on its website) and/or any written
agreement between the user and Novatel Wireless.

All New Materials are provided AS IS. Novatel Wireless makes no warranty or representation
with respect to the merchantability, suitability, functionality, accuracy or completeness of any
such New Materials. The user of such New Materials assumes all risk (known or unknown) of
such use. Novatel Wireless reserves all rights in such New Materials. The user shall have only a
revocable and limited license to use such New Materials in connection with the products for
which they are intended. Distribution or modification of any New Materials without Novatel
Wireless's consent is strictly prohibited.

IN NO EVENT WILL NOVATELWIRELESS BE RESPONSIBLE FOR ANY INCIDENTAL,
INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES AS A RESULT OF THE USE OF ANY
NEW MATERIALS. NOVATELWIRELESS 'S MAXIMUM LIABILITY FOR ANY CLAIM BASED
ON THE NEW MATERIALS SHALL NOT EXCEED FIFTY U.S. DOLLARS ($50).

Version Verification

Please ensure you have the latest version of this document by downloading it from

www.novatelwireless.com

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Copyright

© 2013 Novatel Wireless. All rights reserved. Complying with all applicable copyright laws is
the responsibility of the user. Without limiting the rights under copyright, no part of this
document may be reproduced, stored in or introduced into a retrieval system, or transmitted
in any form or by any means (electronic, mechanical, photocopying, recording or otherwise),
or for any purpose, without the express written permission of Novatel Wireless.

Novatel Wireless and the Novatel Wireless logo are either registered trademarks or
trademarks of Novatel Wireless, Inc. in the United States.

251 Renner Pkwy

Richardson, TX 75080 USA

Phone: [phone]

Fax: [phone]

Email: [e-mail]

www.novatelwireless.com

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Warranty Information

[Revised: 11/11/2010]

This warranty applies to (a) products sold directly by Novatel Wireless M2M, unless a different
warranty is specified in a written agreement between Novatel Wireless M2M and the
purchaser; and (b) products sold to end users through a distributor authorized by Novatel
Wireless M2M, but only where the authorized distributor does not provide a separate
warranty on such products, and Novatel Wireless M2M has agreed to provide this warranty to
such end users. If you purchased the product from an authorized distributor, please check
whether this warranty from Novatel Wireless M2M, or a separate warranty from the
distributor, applies to your purchase. This warranty does not apply to any (i) accessories or
batteries for the products; or (ii) demonstration samples or prototypes of the products. Unless
otherwise provided in a written agreement between Novatel Wireless M2M and the
purchaser, all such accessories, batteries, samples or prototypes are provided by Novatel
Wireless M2M AS IS without any warranty of any kind.

Novatel Wireless M2M warrants to the original purchaser of the product from Novatel
Wireless M2M or its authorized distributor (as applicable) that, for a period of one (1) year
from the date of shipment of the product from Novatel Wireless M2M, the product hardware
will be substantially free from defects in material or workmanship under normal operation, and
the product firmware will perform substantially in accordance with the product
documentation provided by Novatel Wireless M2M. Novatel Wireless M2M does not warrant
that (a) the product hardware or firmware will meet the purchaser's requirements; (b) the
operation of the product hardware or firmware will be uninterrupted or error-free; or (c) the
product, when integrated in, or combined with, other products or software not supplied by
Novatel Wireless M2M, will continue to perform substantially in accordance with the product
documentation. This limited warranty is for the benefit of the original purchaser, and is not
transferable.

During the warranty period, Novatel Wireless M2M, at its expense and in its sole discretion,
will repair the product, or replace the product with a corresponding or equivalent product, if
it is determined to have a covered defect, provided that the purchaser first notifies Novatel
Wireless M2M (directly or through its authorized distributor from which the product was
purchased) of any such defect, furnishes Novatel Wireless M2M with a proof of purchase (if
required), requests and obtains a return merchandize authorization (RMA) number from
Novatel Wireless M2M, and returns the product under that RMA to Novatel Wireless M2M (or,
at Novatel Wireless M2M's option, to its authorized distributor), with the shipping charges
being prepaid by purchaser. If, upon reasonable examination of the returned product, Novatel
Wireless M2M does not substantiate the defect claimed by purchaser, or determines that the
defect is not covered under this limited warranty, Novatel Wireless M2M will not be required
to repair or replace the product, but may instead reship the product to the purchaser (or, at

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Novatel Wireless M2M's option, to its authorized distributor where the product can be made
available to purchaser), in which case the purchaser shall be responsible for paying Novatel
Wireless M2M's cost for reshipping the product to purchaser (or to Novatel Wireless M2M's
authorized distributor), and Novatel Wireless M2M's usual charges for unpacking, testing, and
repacking the product for reshipment to purchaser (or to Novatel Wireless M2M's authorized
distributor). Purchaser shall bear the risk of loss or damage in transit to any product returned
by purchaser to Novatel Wireless M2M, or any returned product not found to be defective or
covered under this warranty, and reshipped by Novatel Wireless M2M to purchaser (or to
Novatel Wireless M2M's authorized distributor). In the event Novatel Wireless M2M repairs or
replaces a defective product covered by this limited warranty, the repaired or replacement
product will be covered under this limited warranty for the remainder of the original warranty
period on the defective product, or a period of ninety (90) days, whichever is longer. If
Novatel Wireless M2M is unable to repair or replace a defective product covered by this
limited warranty, Novatel Wireless M2M will provide to purchaser a credit or a refund (at
Novatel Wireless M2M's option) of the original purchase price (excluding taxes and shipping
charges). Any returned and replaced product, or any product for which Novatel Wireless M2M
has furnished a credit or a refund, becomes the property of Novatel Wireless M2M.

Novatel Wireless M2M shall not have any obligation to provide any firmware bug fixes,
upgrades or new releases except as may be necessary to correct any covered defect of which
purchaser notifies Novatel Wireless M2M in writing during the warranty period. Novatel
Wireless M2M, from time to time and in its sole discretion, may make available for download
on its website (www.novatelwireless.com), or may provide via email, certain firmware bug
fixes, upgrades or new releases for the product. Download and use of any such bug fixes,
upgrades or new releases is subject to all of the applicable terms and conditions of Novatel
Wireless M2M's technical support policy as posted and updated on its website. Novatel
Wireless M2M shall have no obligation under this limited warranty for (a) normal wear and
tear; (b) the cost of procurement of substitute products; or (c) any defect that is (i)
discovered by purchaser during the warranty period but for which purchaser does not
request an RMA number from Novatel Wireless M2M, as required above, until after the end of
the warranty period, (ii) caused by any accident, misuse, abuse, improper installation,
handling or testing, or unauthorized repair or modification of the product, (iii) caused by use
of any materials not supplied by Novatel Wireless M2M, or by use of the product other than in
accordance with its documentation, or (iv) the result of electrostatic discharge, electrical
surge, fire, flood or similar causes. The purchaser (or its customers, as applicable) shall be
solely responsible for the proper configuration, testing and verification of the Novatel
Wireless M2M product prior to deployment in the field, and for ensuring that any end user
product or system into which the Novatel Wireless M2M product is integrated or incorporated
operates as intended and meets the requirements of purchaser (or its customers). Novatel
Wireless M2M shall have no responsibility whatsoever for the integration, configuration,
testing, verification, installation, upgrade, support or maintenance of any such end user
product or system, or for any liabilities, damages, costs or expenses associated therewith.

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NOVATELWIRELESS'S SOLE RESPONSIBILITY AND PURCHASER'S SOLE REMEDY UNDER
THIS LIMITED WARRANTY SHALL BE FOR NOVATELWIRELESS TO REPAIR OR REPLACE
THE PRODUCT (OR IF REPAIR OR REPLACEMENT IS NOT POSSIBLE, PROVIDE A CREDIT
OR REFUND OF THE PURCHASE PRICE) AS PROVIDED ABOVE. NOVATELWIRELESS
EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY, SATISFACTORY PERFORMANCE AND FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT SHALL NOVATELWIRELESS BE LIABLE FOR ANY INDIRECT,
SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
WITHOUT LIMITATION LOSS OR INTERRUPTION OF USE, DATA, REVENUES OR PROFITS)
RESULTING FROM A BREACH OF THIS WARRANTY OR BASED ON ANY OTHER LEGAL
THEORY, EVEN IF NOVATELWIRELESS HAS BEEN ADVISED OF THE POSSIBILITY OR
LIKELIHOOD OF SUCH DAMAGES.

Some jurisdictions may require a longer warranty period than specified above and,
accordingly, for products sold in those jurisdictions the applicable warranty period shall be
extended as required under the laws of those jurisdictions. Furthermore, some jurisdictions
may not allow the disclaimer of implied warranties or the exclusion or limitation of incidental
or consequential damages, so the above disclaimer, limitation or exclusion may not apply to
products sold in those jurisdictions. This limited warranty gives the purchaser specific legal
rights and the purchaser may have other legal rights that vary from jurisdiction to jurisdiction.
This limited warranty shall be governed by the laws of the State of Texas, United States of
America, without regard to conflict of laws principles. This limited warranty shall not be
governed in any respect by the United Nations Convention on Contracts for the International
Sale of Goods.

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Regulatory Compliance

FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits pursuant to Part 15
Subpart B. FCC Part 22 & Part 24 is covered by the "modular approval" process for the
embedded wireless module. This approach, described by FCC Public Notice DA 00-131407
released June 26, 2000, is intended to afford relief to equipment manufacturers by
eliminating the requirement for obtaining a new equipment authorization for the same
transmitter when installed in a new device.

These limits are designed to provide reasonable protection against harmful interference in an
appropriate installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not used in accordance with instructions, can cause harmful radiation to radio
communication. However, there is no guarantee that interference will not occur in a particular
installation.

RF EXPOSURE

Your device is a radio transmitter and receiver. It is designed and manufactured not to exceed
the emissions limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for the general
population. These guidelines are based on the safety standards previously set by the U.S. and
international standards bodies. The standards include a substantial safety margin designed to
assure the safety of all persons, regardless of age and health.

The exposure standard for wireless RF devices, such as the device, employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is

1.6W/kg. SAR values at or below that limit are considered safe for the general public.

Before a wireless RF device is made available for sale to the Public, it must be tested and
certified to the FCC that it does not exceed the SAR limits established by the FCC. Tests for
SAR are conducted using the positions and locations (e.g., at the ear or worn on the body) as
required by the FCC for each device model.

In order to use this device without additional FCC certification approvals, the installation must
meet the following conditions:

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For the transmitter to meet the MPE categorical exclusion requirements of 2.1091, the ERP
must be less than 1.5 watts for personnel separation distance of at least 20 cm (7.9 in).
Therefore, the maximum antenna gain cannot exceed +3.3dBi. If greater than 1.5 watts exists,
then additional testing and FCC approval is required.

R&T TE

This device has been fully tested and complies with the requirements of EN301 489-1, EN301
489-3, EN301 489-7, EN60950-1, IEC60950-1, EN62311, and EN300 440-2. Compliance to
EN301 511 has been demonstrated through testing performed on this device and the
embedded wireless module.

Novatel Wireless M2M hereby declares that the GSM2448 is in compliance with the essential
requirements and other provisions of the Directive 1999/5/EC.

A full copy of the declaration of conformity can be requested by communication to the
following address: Novatel Wireless M2M, 251 Renner Parkway, Richardson, TX, 75080, USA.

ROHS COMPLIANCE

This device has been designed to comply with the European Union Restriction of the Use of
Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive
(2002/95/EC), effective since July 1, 2006.

DISCLAIMER

The information and instructions contained within this publication comply with all FCC, GCF,
PTCRB, R&TTE, IMEI and other applicable codes that are in effect at the time of publication.
Novatel Wireless M2M disclaims all responsibility for any act or omissions, or for breach of law,
code or regulation, including local or state codes, performed by a third party. Novatel
Wireless M2M strongly recommends that all installations, hookups, transmissions, etc., be
performed by persons who are experienced in the fields of radio frequency technologies.
Novatel Wireless M2M acknowledges that the installation, setup and transmission guidelines
contained within this publication are guidelines, and that each installation may have variables
outside of the guidelines contained herein. Said variables must be taken into consideration
when installing or using the product, and Novatel Wireless M2M shall not be responsible for
installations or transmissions that fall outside of the parameters set forth in this publication.

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Batter y Information And Safety Requirements

NOTE: Failure to comply with all of the following precautions could:

l

Cause personal injury or property damage

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Cause abnormal chemical reactions which would make the battery overheat, smoke,
distort, leak, or catch on fire

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Destroy internal protections built into the battery

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Shorten battery life

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Reduce battery performance

Precautions

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Read this entire manual and the label on the exterior of the battery.

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Keep the battery away from sources of excessive heat such as fire, stoves, or direct
sunlight.

l

Keep the battery away from sources of high voltage or static discharge.

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Do not use or store the battery with other batteries or where it could touch metal.

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Do not put the battery into a microwave oven.

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Do not allow the battery to be crushed.

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Keep the battery away from children.

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Do not drop the battery.

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Do not allow anything to touch any of the battery contacts

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Do not connect two or more of the contacts.

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Do not disassemble, destroy, or attempt reassembly of the battery.

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Do not place or leave the battery in a damp or wet environment.

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Do not allow water to touch the battery.

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Do not wrap the battery with conductive material.

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Properly dispose of the battery.

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Do not incinerate or burn the battery.

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Do not leave or discard the battery where it could get wet or become submerged in
water.

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Do not damage the battery.

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Do not weld or solder anything to the battery, the attached wires, or the connector.

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Do not use this battery in any device other than supplied.

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Use of this battery in other devices could result in unsafe conditions.

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Risk of explosion if battery is replaced by an incorrect type.

l

Do not touch a leaking battery or materials that may have leaked from a battery. Do not
allow it to touch your skin or clothes. If touched, immediately rinse affected areas
thoroughly with water. Leaked materials may cause skin irritation. Seek medical
attention if irritation persists. If it contacts your eyes, do not rub your eyes. Rinse the
eyes thoroughly with water, and see a doctor immediately.

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Table of Contents

1 Introduction 1

Description 2

Technical Specifications 3

General 3

Radio Technology 3

Packet Data 3

Environmental 3

Components 4

Protocols 4

Part Numbers 4

Document References 5

Certifications 5

Additional Features 5

2 Features And Fun ctions 6

GPS 7

GPS Measurements 7

LEDs 8

22 Pin IO Connector 9

The 1-Wire® Interface 12

Power 12

Power Consumption 12

Low-Power Sleep Mode 12

Bench Testing / Programming 13

Battery Disconnect 13

Accelerometer 14

Device Check-in 14

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Optional Software Features 15

Garmin Fleet Management Interface (GFMI) 15

3 Installation 16

SIM Card Access 17

Opening The Device 17

Inserting The SIM 18

Closing The Device 19

Device Installation 21

Device Mounting 22

Mounting Methods 22

Device Orientation 23

4 Network Test Procedure 25

Configuring The Modem 26

Verifying Server Connectivity 28

5 Accesories 31

Mounting Bracket 32

Cables 32

Power Cable 33

Integration And Development Cable 34

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1

Introduction

Descripti on

Technical Specificat ions

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Description

The MT 4000 has a UL94-V0 fire rated plastic housing, a robust programmable rules engine,
driver behavior reporting, and geo-fencing. It contains the key product features to power the
most demanding applications such as fleet management, insurance telematics, teen tracking,
vehicle location and recovery, and more.

The MT4000 is designed for application providers, system integrators, and enterprise
customers to optimize mobile resources and improve their bottom line. It contains internal
GPS, quad-band GSM antennas, an internal SIM holder, 22-pin I/O connector, and three LED
indicators.

Figure 1-1 MT 4000

The MT 4000 has a printed label on the top of the device. The figure below shows the
information included on the label.

Figure 1-2 MT 4000 Label

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Techn ical Specifications

General

Name: MT 4000

Model: RGSM2448

Approvals: FCC, PTCRB, CE, GCF, eMark, RoHS, Industry Canada

Housing: Rugged textured plastic enclosure UL94-Vo fire

Weight: Without Battery: 74 grams

With Battery: 82 grams

Dimensions: 82 x 52 x 26.4 mm

Wireless Network:

Battery: Rechargeable lithium-ion battery (230mAh)

Recharge Temperature Range 0 to +45ºC

Operating Voltage: 9 - 32 V DC operational for 12 V &24 V systems.

page 12

Radio Technology

Quad-band: 850/900/1800/1900 MHz

Downlink/Uplink 56.6 kbps / 14.4 kbps

Class 4 2W@850/900 MHz

Class 1 1W@1800/1900 MHz

Voice: FR, EFR, HR & AMR

"Power Consumption" on

Packet Data

Packet Data Class B, Multislot 8

GSM/GPRS Rel 97

GSM/SMS: Text, PDU, MO/MT, Cell Broadcast

GSM/SMS: PDU, MO/MT, Cell Broadcast

Environmental

Operating Temperature: Battery version: -20ºC to 60ºC

Non battery version: -30ºC to 85ºC

Storage Temperature: -40ºC to 85ºC

Humidity: Up to 95% non-condensing

Vibration Stability: In accordance with SAE J1211

Drop:

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