Novatel Merlin for GPRS G301 Setup Manual

Merlin for GPRS

Setup Guide

Revision 1.1
PN 90023376

For Merlin for GPRS™ G301 and mobile PhoneTools™

Notice: Restricted Proprietary Information
© Copyright Novatel Wireless Technologies Ltd. (2002)

The information contained in this document is the exclusive property of Novatel Wireless Technologies Ltd. All rights reserved.
Unauthorized reproduction of this manual in any form without the expressed written approval of Novatel Wireless Technologies
Ltd is strictly prohibited. This manual may not, in whole or in part, be copied, reproduced, translated, or reduced to any electronic
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The information contained in this document is subject to change without notice and should not be construed as a commitment by
Novatel Wireless Technologies Ltd. unless such commitment is expressly given in a covering document.

Novatel Wireless Technologies Ltd makes no warranties, either expressed or implied, regarding this document, its
merchantability, or its fitness, for any particular purpose.

Microsoft

®

, Windows®, Microsoft® Pocket Internet Explorer, Microsoft® Pocket Outlook, and Microsoft® ActiveSync® are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand names
and product names used in this document are trade names, service marks, trademarks, or registered trademarks of their
respective owners.

Printed and produced in Canada.

Contents

Contact Information

Reference Information

Please record for future reference:
IMEI (found on back of Me rlin modem) ___ __________ ___________ __________ __

SIM card number_ ___________ ___________ __________ ___________ __________

APN_________ ________ _________ ________ _________ ________ ______ ________

Contents.................................................................................................................. 1

Contact Information........................................................ ....... ...... ....... ...... ....... ...... .. 1

Reference Information............................................................................................. 1

Getting Started........................................................................................................ 2

About Your Modem ................................................................................................. 4

About Connection Profiles....................................................................................... 8

Startup Procedure................................................................................................... 9

Installing mobile PhoneTools ..................................................................................10

Using mobile PhoneTools.......................................................................................11

Connecting to the Internet.......................................................................................22

Sending a Short Message.......................................................................................23

Making a Phone Call ............................................................................................... 25

Sending a Fax......................................................................................................... 26

Sending Email......................................................................................................... 27

Troubleshooting....................................................................................................... 29

Notices .................................................................................................................... 30

Glossary.................................................................................................................. 32

2 Getting Started

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Getting Started

This guide explains how to install your Merlin for GPR S ™ G301 w ir eless m od em in a P C, so you
can use mobile PhoneTools™ software to connect to the Internet, send short (SMS) messages,
make phone calls , send faxes and use email . Before you in stall your mod em, you need to know
some basic info rmation about it . Please read the f ollowing sections on Getting Started, About
Y our Modem, and About Configuration Profiles. Once you understand this information, you will
be ready to perf orm t he Startup Procedure on page 9. The Startup Procedure br iefl y de scri bes
how to make a ba sic GPRS co nnection.

Safety

Your Merlin fo r GPRS G30 1 wi rel ess mode m is a lo w-p owe r radi o tra nsm it ter an d rece iver. It ha s
been carefully designed and teste d to comp ly with na tional a nd interna tional saf ety standard s
regarding radi o freque ncy (RF) exposure limits. Th ese limits are part of th e compreh ensive
guidelines that establish allowable levels of RF energy exposure for the general population and
take into account w ide safety m argins.

In order to ensur e optimu m perf ormance of the m odem an d to mi nimize e xposure to RF en ergy,
always follow the simple guidelines described below.

1. When using your wir eless modem, position the antenna so tha t it does not come into

direct contact with yourself or others.

Yes

No

Getting Started 3

Revision 1.1 900023376

2. Do not use the modem if the antenna is damaged. Operate the modem with only the supplied
antenna or an a pproved r eplacemen t antenna .

3. Unauthorized modifications, attachments or antennas not expressly approved by
Novatel Wirel ess ca n void t he user ’s auth ority to o perate t his equipm ent and v iolate F CC
regulations.

4. If you use medica l devices such as a pacemaker or hearing aid, consult the manufacturer
of the device to determ ine if i t is ade quately sh ielded f rom RF en ergy. Persons with
pacemakers should always maintain a separation distance of at least 6 inches (15 cm)
from the modem when the modem is powered on. Wireless products can interfere with some
hearing aids. Consult with your hearing aid manufacturer to discuss alternative solutions.

5. This product is not to b e used in a ny environment where radio frequency equipment is
prohibited or restricted i n its use. This includes aircraft, a irports, ho spitals, an d other
sensitive elec tr o ni c ar ea s . To ensure that your m ode m is d ea ct iva ted and power can n ot be
applied accide ntly to t he modem, you shoul d remove the modem from your computer
under the above co nditions.

6. Under ext end ed op era t io n t h e Mer l in fo r GP RS mo de m w i ll g ene r at e a n ot ic ea ble a mo un t of
heat. Like all PC Cards, th e modem generates heat dur ing norma l operatio ns and i s also
heated by the host co mpute r. For this reason it is r ecomm ended that yo u allo w the m odem
to cool down after exte nsiv e oper ation so th at it is cool to the touch when you rem ove it fr om
your computer.

7. Do not remove the anten na from the modem du ring operation.

Requirements

The following items are required to set up and use your Merlin for GPRS PC Card modem:

• Portable PC with Pentium lll or higher with Type II PC Card slot, 16 MB hard drive space
and CD-ROM d rive

• Microsoft® Win dows 98 S E™ or Wi ndows 20 00™ or Win dows XP™ or Windows ME™

• Installation CD, incl uded with y our Merlin fo r GPRS PC C ard modem

• GSM/GPRS accoun t with a wire less IP serv ice provide r in your a rea

• SIM card containing your GSM/GPRS account information

• Internet brows er softwar e (for exa mple, Mi crosoft In ternet Ex plorer®)

Note: Please ensure that you have the latest BIOS for your computer. You can contact the

computer manufac turer to obtain it or you ma y be able to obtain it from the ir web site.

Technical Support

If you require tech nical support , please contact th e suppl ier of you r SIM c ard or you r local GSM/
GPRS service provider.

4 About Your Modem

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About Your Modem

Figure 1 identifies the m ain parts of the Me rlin for GPR S G301 dual-band modem. The parts are
described belo w.

Figure 1 Modem Parts

Part Description

Antenna Receives and transmits radio waves and data. Plugs into

antenna jack located on modem..

LED Indic ates if the modem has lo cated a n etwork. I f the LED is

red, the modem is searching for a network. If the LED is
green, the modem has located a network.

Modem body Contains the electronic circuits and slides into Type II PC

card slot of a PC.

SIM card Small identification card that inserts into SIM card slot. The

orientation notch helps you to insert the SIM card correctly
into the SIM card slot.

Audio jack Jack for optional head set (used to make phone calls).

Orientation not ch

G301

SIM card

SIM card slot

Antenna

LED

Connector

Modem
body

Antenna
jack

Audio
jack

About Your Modem 5

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Antenna

The antenna pl ugs into a jack l ocated on the mode m body, as shown in Fi gure 2.

Figure 2 Antenna jack

The antenna is flexibl e, so y ou can change its orien tation. You can move the ante nna out of the
way when ins erting yo ur modem i nto your P C, and y ou can adj ust the a ntenna to get the be st
signal reception during operation. Fold the antenna against the back of the modem when storing
the modem outside of your computer.

Important: When using your wireless modem, ensure the antenna does not come into direct
contact with yourself or others. Plea se read Safety on page 2 for more information.

LED

The LED (light emitting diode) indicates if the modem has located a network. If the LED is red,
the modem is searching for a network. If the LED is green, the modem has located a netw ork.

SIM Card

Your personal account i nformatio n is stor ed on the SIM (Subs criber Ide ntity Mo dule) car d, as
shown in Figu re 3. In order to u se your M erlin for G PRS mo dem, you must first set up a
GSM/GPRS network account with your service provider and obtain a SIM card.

Figure 3 SIM card

The SIM card con tains a sm all amou nt of mem ory and a p roce ssor to a ssist in th e manag ement
of your account information.

The SIM card contact points conne ct the SIM card to the modem. Take care not to damage the
contact points. Avoid touching contact points with your fingers.

Antenna
jack

G301

SIM card
contact points

Orientation
notch

6 About Your Modem

Revision 1.1 900023376

The orientation notch will help you to correctly insert the SIM card in the modem. If you insert the
SIM card in correctly into the SIM sl ot (or if no SIM is installe d), the m odem wil l not be able to
communicate with a network.

Audio Jack and Optional Head Set

An optional head s et can be us ed to make voice ph one calls. Th e head set p lugs into the audio
jack on the mo dem, as s hown in Figure 4.

Figure 4 Audio jack and head set

Inserting the SIM Card

The SIM card is inserted in to the SIM card slot, as shown in Figure 5.

Figure 5 Inserting the SIM card

For G301 modems, ensure that S IM contact poi nts face downward and the orientation notch is
positioned to the right..

G301

Earphone

Microphone

Head set

Audio jack

Orientation notch

G301

SIM card slot

Contact
points face down

About Your Modem 7

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To remove t he SIM card from a G301 mo dem, slide the SIM eject button towards the SIM slot.

Figure 6 Removing the SIM card

.

Inserting the Modem

To insert the Me rlin for GPRS modem into y our PC, turn the modem face u p, place the antenna
in an upright position, and insert the connector end of the modem (the end opposite to the
antenna) into t he Type II PC Card sl ot, as sho wn in Fi gure 7.

Figure 7 Inserting the modem

To remove the mo dem, f irst cli ck the PC Car d tray i con (located in th e bottom -right corne r
of your desktop) to stop the modem. A message will appear telling you that it is safe to remove
your modem. Pre ss the PC C ard slot eject/stop button and remove the modem from t he PC Car d
slot.

SIM slot

SIM eject
button

G301

Merlin G300
modem
with SIM installed

8 About Connection Profiles

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About Connection Profiles

Before you can con nect to a ne twork, yo u need a Connection Profile . A Connection Profile is
information t ha t is stored and used by the mo bi le PhoneTools so ftw ar e wh en ev e r it c on ne cts the
modem to a network. A connection profile identifies the modem to the service provider and
enables you to access your account.

If your service prov ider has provide d you with one or more predefined conn ection profil es, you
can simply use one connection profile to connect to a network— the modem will automatically
search for and register with the network defined by the default connection profile. However, if no
connection prof ile exis ts, you will need to cr eate one with the Remote Acce ss Connection
Wizard before you can connect to a network.

See Creating a GPRS Connection Profile on page 14 for more inf ormation a bout cr eating a
GPRS connection profiles.

Startup Procedure 9

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Startup Procedure

1. Plug the antenna into the modem. See Antenna on page 5 for more information.

2. Insert the SIM card into the modem. See Inserting the SIM Card on page 6 for more
information.

When you insert t he SIM card into the mo dem, ensure the SIM ca rd is orie ntated correctl y.

3. Insert the Merlin modem into your portable PC.

4. Install the mobile PhoneTools software. See Installing mobile PhoneTools on page 10
for detailed instructions.

Insert the Installation CD into your computer to launch the Setup program. If the Setup
program does not autom atically display, run autorun.exe on the CD.

Click the type of installation you need and follow the on-screen prompts. Click Fin ish to
complete the software installation.

A PC Card tray icon will appear at the bottom of your screen and a mobile PhoneTools
icon will be place d on your PC’s desktop.

5. Launch mobile PhoneTools.
Double-click the mobile PhoneTools icon on you r des ktop . mobile PhoneTools launches

and initializ es the modem . After the mode m is initia lized, the mob ile PhoneTools
automatically searche s for the n etwork in dicated by the de fault conn ection pr ofile.You will
either use a p redefined (default) c onnection profile o r need to c reate a ne w connecti on
profile to be able to connect to a network. See Creating a GPRS Connection Profile on
page 14 for m ore information.

6. Connect to a Network. See Connecting to a Network on page 20 for more information.
Click the GPRS Connection button on the virtual phone menu to connect to a network. The

modem will atte mpt to conn ect to th e network using info rmation fro m the (defa ult)
connection pr ofile. W hen a co nnection i s made, a confirm ation mes sage appe ars on yo ur
PC screen.

If a problem oc curs whi le connec ting, war ning me ssages ma y be disp layed on the scre en.
Please read any messages and follow the instructions. See Troubleshooting on page 29
for more information.