Nortel Networks Voice Messaging User Manual

Enterprise Edge 2.0 Voice Messaging Quick Reference Guide

P0911949 Issue 02

Enterprise Edge 2.0 Voice Messaging Quick Reference Guide

Initializing your Mailbox

You can begin to use Enterprise Edge Voice Messaging as soon as you initialize your mailbox.

To open and initialize your mailbox, follow these steps:

1. Press ƒ·°⁄ to open your mailbox.

2. Press ‚‚‚‚ (the default password) and press OK or £.

3. Choose a password from four to eight digits long that does not start with zero. Enter your new mailbox password and press OK or £.

4. Enter your new mailbox password again and press OK or £.

5. At the tone, record your name in the Company Directory.

6. Press ® to end this session.

Personal Mailbox greetings

You can record Primary, Alternate or optional Personalized greetings. Your Primary Mailbox greeting is for everyday use. Your Alternate Mailbox greeting is for times when you are away from the office. If your company subscribes to Caller ID, you can record Personalized Mailbox greetings. For Personalized Mailbox greetings, you program Enterprise Edge Voice Messaging to identify a specific incoming telephone number. Your Personalized Mailbox greeting plays to callers from that number.

Enterprise Edge Voice Messaging feature code

Use feature codes to access the different Enterprise Edge Voice Messaging operations.

Operation Default featur e co de Description

Leave a Message

Open Mailbox Forward to Voice Messaging

Transfer Interrupt

ƒ·°‚

ƒ·°⁄

ƒ·°›

ƒ·°ﬂ

ƒ·°‡

Leaves a message in a mailbox initialized with Enterprise Edge Voice Messaging.

Opens your mailbox. Forwards your telephone to Enterprise

Edge Voice Messaging. Transfers a call to a mailbox.

Interrupts a caller listening to your Personal Mailbox greeting or leaving a message.

Call Record

P0911949 Issue 02 Enterprise Edge 2.0 Voice Messaging Quick Reference Guide

ƒ·°·

Records a telephone call from your Enterprise Edge telephone. The resulting message is left in your mailbox.

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