Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. This equipment has been tested
and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the
radio interference regulations of Industry Canada. These limits ar e designed to provide reaso nable pro tection
against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause h armful i nterference to radio communications. Oper ation of this equipment in a
residential area is likely to cau s e harmfu l interference i n which case the user will be required to correct the
interference at their own expense.
SL-1 and Meridian 1 are trademarks of Nortel Networks.
Option 11C Mini Planning and Installati on G uide
4
Page 3 of 332
Revision history
April 2000
Issue 3.00, Standard. This is a global document and is up-issued for X11
Release 25.0x.
September 1999
Issue 2.00, Standard. Updated to include Option 11C Mini Phase II content.
“Appendix A: General information for the United Kingdom” was removed
from this guide. For UK-specific information, refer to the
for the UK (553-3001-110)
Also, “Appendix B: Additional information for installations in Germany”
was removed from this guide. Refer to “Chapter 5 — Regulatory
information” on page 83 for European regulatory informat ion.
responsible for planning and installing the Option 11C Mini system.
Use this guide as a reference tool for Option 11C Mini installations. The
planning chapters describe the general design, features, limits, and site
requirements of the Option 11C Mini system. The instal lation chapters
provide complete ins tallation inst ructions for installing a new Option 11C
Mini system.
How this guide is organized
The
Option 11C Mini Planning and Installation Gu ide
and two appendixe s. The f irs t part of the guide (Chapte r s 1 through 5)
contains inform ation about planning for the installation of your Option 11C
Mini system. The second part of the guide (Chapte r s 6 through 19) contains
procedures for ins talling your Opti on 11C Mini system. The appendix es at the
end of this guide provide information about pr eprogrammed data.
Page 13 of 332
is for persons
includes 19 chapters
Option 11C MiniPlanning and Installation Guide
Page 14 of 332 About this guide
Terminology used in this guide
The
Option 11C Mini Planning and Installation Guide
This guide conta ins some terms which are not common in the UK. The
following is a list of these terms and their equivalent in the UK.
North American termUK term or meaning
analog (500/2500-type) setAnalog rotary dial/MF4 telephone
Central O ffice (CO)Local Public Exchange
cross-connect wireJumper wire
Direct Inw ard Dialing (DID)Direct Dialing In (DDI)
E12.0 Mbit, 32 channel d igi tal carrier
GroundingEarthing
SetTelephone
StationExtension telephone
TIE trunksPrivate circuits
is a global documen t.
(Megastream)
Toll trunksExchange lines
T11.5 Mbit, 24 channel digital carrier (North
WATS, FEX (FX1 and FX2),
CSA
553-3021-209 Standard 3.00 April 2000
American equivalent to Megastream)
Alternative public vendor network services
(used only in North America)
Relate d do cu m en ts
Refer to the follo wing documents for additional information:
•Option 11C and 11C Mini Upgrade Procedures Guide (553-3021-250)
•Option 11C and 11C Mini Technical Reference Guide (553-3011-100)
•Option 11C and 11C Mini Fault Clearing Guide (553-3011-500)
•Option 11C Central Answering Pos ition Guide (553-3011-320)
•Option 11C Customer Configuration Backup and Control Guide
(553-3011-330)
About this guidePage 15 of 332
•X11 Software Administration Guide (553-3001-311)
•X11 Software Maintenance Guide (553-3001-511)
•X11 Software Administration and Mai ntenance Guide (553-3001-400)
(North Americ a)
•X11 Software System Messages Guide (553-3001-411)
•1.5 Mbit DTI / PRI Guide (553-3011-310)
•2.0 Mbit DTI / PRI Guide (553-3011-315)
•ISDN BRI Administration and Mainte nance Guide (553-3011-311)
•BIX In-Building Cross-Connect System Material Description
(631-4511-100)
•BIX In-Building Cross-Connect System Material Installation and
Servicing (631-4511-200)
•Intelligent Peripheral Equipment Ci rc uit Card Supplements
•Meridian Administration Tools User Guides
•Meridian Mail Enhanced Card Option Installation and Maintenance
Guide (555-7071-210)
•
Meridian 1 Set-Based Administration Guide
•
Meridian 1 Telephone and Attendant Console Installation
(553-3001-215)
(553-3001-303)
(International)
(International)
•
Meridian 1 European Digital Telephones
Option 11C MiniPlanning and Installation Guide
(553-3001-114)
Page 16 of 332 About this guide
•
M3900 Series Meridian Di gital Telephone Des criptio n, Installat ion, a nd
Administration
•Meridian 1 Guide for the UK (553-3001-110)
(553-3001-216)
553-3021-209 Standard 3.00 April 2000
26
Page 17 of 332
Chapter 1 — Introducing the Option 11C
Mini
This chapter provi des an overview of the Option 11C Mini syste m.
Option 11C Mini system description
The Option 11C Mini is a small communications syste m based on existing
Option 11C technology. The system provides full Meridian 1 feature
functionality. The Option 11C Mini uses X11 global software which other
Meridian 1 systems also use.
In an Option 11C Mini system, the Main Chassis can connectto a Chassis
Expander. This increases line size to 144 lines. Two copper cables connect
the Chassis Expander to the Main Chassis.
The Main Chassis a nd Chas sis Expander each pro vide four Intelligent
Peripheral Equipm ent (IPE) card slots. These card slots support line cards,
trunk cards, and application cards used in other Meridian 1 systems. The
Option 11C Mini introduces a 48-port Digital Line Card (NTDK16). You
must insert the 48-port Digital Line Card in a dedicated slot (Slo t4) of the
Main Chassis. The Ma in Chassis a lso provi des a de dicated sl ot (slot 0) for the
Mini System Controller (MSC) card.
A processor located on the Mini System Controlle r (MS C) ca rd in the Main
Chassis handles call processing, serial ports, and network traffic. Call
processing on the MSC card is equivalent to that on the Option 11C Small
System Controller (SSC) c ard. Use the MSC card for configurations with up
to 144 lines.
The power suppl y fo r t he Opti on 11 C Mini i s in st alle d in t he chassi s before it
is sent t o the cus tomer si te. You do not ha ve to ins tall t he power s upply durin g
system installation .
Option 11C MiniPlanning and Installation Guide
Page 18 of 332 Chapter 1 — Introducing the Option 11C Mini
You can configure the Option 11C Mini as a non-blocking system. You do
not have to provis ion the Option 11C Mini for speech pat hs or time slots.
The Option 11C Mini provides four chassis installation options. Install the
Option 11C Mini chassis in the following positions:
•on a wal l in a ve r ti c a l p ositio n
•on a wall in a horizontal position
•in a 19 inch rack/cabinet
•on a table
Figure 1 shows the Option 11C Mini Main Chassis.
Figure 1
Option 11C Mini chassis
553-3021-209 Standard 3.00 April 2000
Chapter 1 — Introducing the Option 11C MiniPage 19 of 332
Installing software and configuring data
The Option 11C Mini support s a minimum of X11 Release 24.24 software.
Everything from gene ral business features to ad vanced applications are
available. The software cont ains all of the components rel ated to a relea se of
software. These components include software patches, preconfigured
customer database, feature sets, and other re lated databases and software.
When you perform an inst alla tion for th e fir st time , use the MSC ca rd for the
installation. When you upgrade to a new softwar e rel ea se, use a Software
Delivery card (PCMCIA card).
Flash Drives
Two Flash Drives, located on the MSC card, perform Meridian software
operation and cu st omer data storage.
The first flash device is the Primary Flash Drive. The Primary Flash Drive
contains Meri dian syst em d ata and the firs t copy of cust omer d ata r equire d t o
load and run th e switch. T he Primary Fl ash Drive i s programmed wit h system
software before it is shipped to the customer.
The second Flash Drive is the Backup Flash Drive. The Backup Flas h Drive
stores fi les th at t he u ser can ch ange. Exampl es of t hese fil es are co nfigu rat ion
data and the second copy of the customer database . If the Primary Flash Drive
fails, you can retrieve a backup set of customer da ta. After the backup set of
customer data is retrieved, you can load it into the system’s active database.
Software Installation Program
The Software Installation Program starts during initial installations of the
Option 11C Mini system. This program is menu driven.The Software
Installation Program installs the software and puts the Option 11C Mini into
operation.
Software Delivery Card
The Option 11C Mini uses a Software Del ivery card (PCMCIA) card to
upgrade system software and provide storage for a ba ckup copy of cust omer
data. The Option 11C Mini uses the same Software Delive ry card that the
Option 11C uses.
Insert the Software Delivery card in the socket (slot A) located on the
faceplate of the MSC card. When ins erted, you can load software and
customer databases from the Softwar e Delivery card to the MSC card.
Option 11C MiniPlanning and Installation Guide
Page 20 of 332 Chapter 1 — Introducing the Option 11C Mini
Security Device
A Security Device comes with each new Option 11C Mini system. Attach the
Security Device to th e component s ide of the MSC c ard at the tim e of initial
installa ti on. The S ecurit y Devi ce remains on the MSC card for the li fe of the
system. The Security Device is used for system identification. This device
allows the activation of features ass igned to the system, t hrough the use of a
series of keycodes. The system uses keycodes for vali dation purposes.
Configuring data
The Option 11C Mini provides several options for m aking data configurat ion
easier.
Preprogr a m m ed data
When you first install an Option 11C Mini system, you mu st enter customer
data into the overla y program s. Tele phones , for example , must have fea tures
assigned to their keys, in order for them to function correc tly. Data can be
preprogrammed. If you load preprogrammed data during the installation
process, the system automatically configures some overlay entrieson the
telephones.
If the preprog rammed da ta doe s not a pply to users at on e o f th e sites, you can
revise the data on-site with a TTY. You can also revise the preprogrammed
data remotely over a modem connection. You can start with a basic
configuration. A basic configuration is the least possible amount of data
required for init ial sof tware progr amming. You must perform this step while
you are working in the Softwa re Ins tallation Program.
Model telepho ne s
You can select many different preprogrammed mode l telephone layouts.
Technicians can perform some basic steps at installation to activate multiple
telephones, using telephone layouts or templates.
Administration telephones
If you use default model layouts for telephones and trunk routes, use an
administrat ive telephone to make adjustments to items, such as numbering
plans and access codes. You do not need a TTY input terminal for
programming the Option 11C Mini unless you require a custom layout.
You can use the M2616 and M2008 digital telephones for admini st rative
functions. The administrative te lephone can double as a user’s working
telephone.
553-3021-209 Standard 3.00 April 2000
Chapter 1 — Introducing the Option 11C MiniPage 21 of 332
Set-Based Administration
The Set-Based Administration feature makes system installation and
administration easier. With Set-Based Administration, you can use a
telephone se t to perform s everal ad ministr at ive and maintena nce pr ocedure s.
Use the Set-Bas ed Adminis trat ion fea ture to perf orm tasks, such as changi ng
data for specific feature s related to sets or changing Calling Party Name
Display on a set.
For more information about Set-Based Administration, refer to the
Meridian 1 Set-Based Administration Guide
(553-3001-303).
Database Archive feature
The Software Installation program allows the archiving of databases which
you can use to load a customer site. This feature allows you to configure
multiple databases in an off-site lab environment. The Databas e Arch ive
feature also allows you t o save data base s on a Software Delive ry (PCMCIA)
card until the databases are required. You can loa d the database into the
system using the Software Delivery card.
The off-site programming of databases is subject to all security keycode
restri ct ions . The of f-s ite syst em mus t e ith er us e th e Sec urit y Dev ice that wi ll
be installed in the Option 11C Mini at the customer si te, or must have its own
keycodes for the feature se t.
Refer to the
(553-3021-250)
Option 11C and 11C Mini Upgrade Procedures Guide
for additional information.
Supported applications
The Option 11C Mini supports Meridian 1 applications, including the
following:
•Call Pilot
•Meridian Mail Mini
•Meridian Administration Tools (MAT)
•Meridian Mobility (CT2, CT2+, PCI, and DECT)
•Meridian Integrated RAN (MIRAN)
•Meridian Int egrated Conference Bridge (MICB)
•Meridian Home Office
•Meridian Call Center
Option 11C MiniPlanning and Installation Guide
Page 22 of 332 Chapter 1 — Introducing the Option 11C Mini
•Meridian MAX
•Meridian Link / CCR
•Symposium Call Center
•Symposium Call Center Express
•Symposium Desktop Applicati ons
Meridian Admini st rat i on To ol s
The Option 11C Mini in te rfaces wi th Meri dia n Admini stratio n T ools (MAT)
Release 6.5 and later. MAT is an integra ted suite of system manage me nt
tools. You can use MAT to configure, control, and manage your Option 11C
Mini system. MAT operates on a platform that is comp ati ble with a standard
IBM PC.
Refer to the
requirements, and how to install it for the Option 11C Mini system.
Meridia n Mail Mini
The Option 11C Mini supports Meridian Mail Release 12.13 and later.
Meridian Mail Mini provides up to 12 voice mail ports on an Option 11C
Mini system. This application supports all optional features and capaci ty
expansion.
The NT6R16AA Meridian Mail double-width card contains four physical
voice ports. To increase the capacity to a maxi mum of 12 ports, add up to two
Digital Signal ing P r ocessor (DSP) daughterboards to the card.
The NT6R16AA card contains a SCSI conne ctor. Use the SCSI connec tor to
connect an extern al tape drive.
For more information about Meridian Mail Mini, refer to the
Enhanced Ca rd Opt ion Insta llati on a nd Main ten ance Guide (555-707 1-210) .
MAT User Guides
System specifica tio ns
Number of card slots
The NTDK91 Option 11C Mini Main Chassis can hold a maximum of five
cards. Slot 0 is dedica ted to the NTDK97 MSC card; the fourth slot is
dedicated to the NTDK16 48-port Digital Line Card. Program the NTDK16
in software as slots 4, 5, and 6. Slots 1-3 support existing IPE and CE cards
(for example, PRI, PRI2, DTI, DTI2, MISP, and SDI/DCH).
for informatio n about the MAT application, its
Meridian Mail
553-3021-209 Standard 3.00 April 2000
Chapter 1 — Introducing the Option 11C MiniPage 23 of 332
The Chassis Expande r provides four card slots. The Chassis Expander
supports Mer idian Mail Mini in Slot 10 only. You can place any IPE card in
slots 7, 8, 9, and 10. The CE-MUX bus extendsto slot 10 for Meridian Mail
only.
An Option 11C Mini system, including a Main Chass is and a Chassis
Expander, supports eight physical and ten logical card slots.
The following is an example of a common Main Chassis configuration:
•one MSC card in slot 0
•one analog line card in slot 1, 2, or 3
•one digital trunk card in slot 1, 2, or 3
•one analog trunk card in slot 1, 2, or 3
•one NTDK16, 48-port Digital Line Car d in Slot4
The following is an example of a common Chassis Expander configuration:
•A line card in slots 7, 8, and 9
•Meridian Mail Mini in slot 10
Trunk capacity
It is diff i cu lt to estimat e system ca pacitie s , as ev er y in s t al lation var i es
depending on end-user needs. In a moderate to busy work environment,
however, a common ratio of users to trunks normally falls between four and
six users to ea ch tr u nk.
Software Generic
The Option 11C Mini supports X11 Rele ase 24.24 and later soft ware.
Conference channels
The MSC card supports 16 conference channels.
Power suppl y
The universal power supply unit is installed inside the chassis before the
system is se nt to the cus tomer. T he powe r supp ly u nit re quir es no in stal la tion
by the customer. The power supply operates on standard line voltages of
100-240 VAC. Total out put power is 363 Watts.
The Option 11C Mini system does not support DC power input.
Note:
Option 11C MiniPlanning and Installation Guide
Page 24 of 332 Chapter 1 — Introducing the Option 11C Mini
Backup / reserve power
You can configure reserve power using an Uninterruptible Power Supply
(UPS). The Option 11C Mini sys tem does not include the UPS. The
Option 11C Mini does not support battery backup.
Power failure t ransfer occ urs wh en the ma in power t o the Opti on 11C Mini i s
cut off. When t his power in terruption o ccurs, the Powe r Failure T ransfer Unit
(PFTU) connects pre-determined analog telephones directly to the Central
Office (CO) trunks. The PFTU is capable of supporting a maximum of five
or eight telephones, depending on the PFTU used.
Data backup and restore methods
The Option 11C Mini provides several methods of backing up
customer-configured data. These methods are in one of the following
categories:
•on-site backup
•remote backup over a modem connection
On-site bac kup
You can perform three different types of on-site backup using Overlay 143.
You can backup customer data from the database in use to one of the
following:
•Primary Flash Drive
•Backup Flash Drive
•external Software Delivery card (PCMCIA)
Remote backup
You can perform remote backup in Overlay 143 by using the Customer
Configur ation Backup and Restore (CCBR) f eature. The CCBR feature
allows you to backup cust omer-configured data to an external IBM-type PC
or a Macintosh computer over a modem connection. For more information
about the re mote backu p feature, re fer to the
and Restore Guide
You can perform both the on-site and remote methods of backup during
normal system operation.
553-3021-209 Standard 3.00 April 2000
(553-3011-330).
Customer Configur ation Backup
Restorin g dat a
If data becomes corrupt or inoperable, you can restore backup data to the
main database and Primary Flash Drive from one of the following:
•External PCMCIA Drive
•Backup Flash Drive
•a computer over a modem connection
Repair facilities
The following are t he a ddresse s for globa l repair faci li ties fo r t he Opt ion 11C
Mini:
Asia Pacifi c, Caribbean and Latin A merica, and No rth Amer ica
Nortel Networks
640 Massman Drive
Nashville, Tennessee
37210
USA
Europe
Nortel Networks (Ireland) Lim ite d
Mervue Business Park
Mervue, Galway
Ireland
Chapter 1 — Introducing the Option 11C MiniPage 25 of 332
Option 11C MiniPlanning and Installation Guide
Page 26 of 332 Chapter 1 — Introducing the Option 11C Mini
553-3021-209 Standard 3.00 April 2000
44
Page 27 of 332
Chapter 2 — Identifying the Option 11C
Mini equipment
This chapter describes the main compone nts used to install the Option 11C
Mini. This chapt er also describes t h e d i fferences bet we en the Opti o n 1 1 C
Mini and Opti on 11C systems.
Main components of the Option 11C Mini
NTDK91 Main Chassis
NTDK92 Chassis Expander
The Main Chassis for the Option 11C Mini system is the NTDK91. The
NTDK92 is th e Chassis Expander. You can connect the Main Chass i s to the
Chassis Expande r to increase the line ca pacity of your system.
The Main Chassis supports the following:
•NTDK97 Mini System Controller (MSC) installed in Slot 0
•any IPE or CE card in Slots 1, 2, and 3
•a dedicated 48-port Digital Line Card (NTDK16) in Slot 4
The Chassis Expander supports the following:
•Meridian Mail Mini in Slot 10 only
•With Meridian Mail Mini in Slot 10, you can insert any IPE card in
Slots 7, 8, and 9.
Option 11C MiniPlanning and Installation Guide
Page 28 of 332 Chapter 2 — Identifying the Option 11C Mini equipment
Chassis installation options
You can install the Main Chassis and Chassis Expander in the following
positions:
•on a wall
— vertically on a wall
— horizontally on a wall
•in a r a ck /cabin et
•on a table
The following chas sis installationkits are available:
•NTTK08AA: for vertical, wall installation
•N TTK09AA: for ra ck / cabinet inst al la ti o n
•NTTK10AA: for table-top installation
•NTTK11AA: for horizontal, wall installation
Cable connectors
25-pair cables connect cards to the cross-connect terminal. Connectors for
these cables are on the back of the Main Chassis and the Chassis Expander.
See Figure 2 on page 29.
553-3021-209 Standard 3.00 April 2000
Chapter 2 — Identifying the Option 11C Mini equipmentPage 29 of 332
Figure 2
25-pair cable conne ctors on the back of the Main Chassis
25-pair
connectors
The Auxiliary (AUX), Serial Data Inte rface (SDI), and Ethernet connectors
are on the back left-hand side of the Main Chassi s. See Figure 3.
The AUX port connects auxiliary equipment, such as a Power Failure
Transfer Unit (PFT U), to the Option 11C Mini. The SDI connector in the
Main Chassis interfaces three SDI ports using a three-port SDI cable. The
Ethernet conne ctor in the Main Chassi s provide s a 10 Mbit Eth ernet port. The
Ethernet port accepts an industry-standard Medium Acce ss Unit (MAU).
Insert the Ethernet cable into this MAU.
The back of the Main Chassis also contains connec tors for connecting the
Main Chassis and the Chassis Expander. These connectors are for the
DS-30X and CE-MUX connections. See Fi gure 3.
The power connect or is at th e back o f the chass is on th e upper l eft-han d side .
See Figu r e 3. S e cu r e th e po w er co r d with a c ab l e ti e.
Option 11C MiniPlanning and Installation Guide
Page 30 of 332 Chapter 2 — Identifying the Option 11C Mini equipment
Figure 3
Connectors on the back of the Main Chassis
Power cord
connector
Auxiliary
connector
SDI
connector
Ethernet
connector
DS-30X
connector
CE-MUX
connector
553-3021-209 Standard 3.00 April 2000
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