Nortel Networks NN47230-103 User Manual

Nortel Secure Network Access Switch

Documentation Roadmap

Release: 2.0
Document Revision: 01.01

www.nortel.com

NN47230-103

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324390-A

Nortel Secure Network Access Switch
Release: 2.0
Publication: NN47230-103
Document status: Standard
Document release date: 28 July 2008

Copyright © 2008 Nortel Networks
All Rights Reserved.

Sourced in Canada, the United States of America, and India

LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly
agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS "WITHOUT WARRANTY OR CONDITION OF
ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are
subject to change without notice.

*Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.

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Contents

Software license 5
New in this release 9

Features 9
Other changes 9

Introduction 11

Navigation 11

Roadmap 13

Navigation 13
Nortel Secure Network Access documentation packaging 13
Product fundamentals 14
Installation and commissioning 14
Upgrades and patches 15
Administration and security 15
Operations 15
Fault and performance management 16

3

Information quality 17
Text conventions 19
Trademarks 21
Modular task-based information 23

Task-based documentation 23
How is task-based documentation used? 24
Task flow overview 24
Work flows, task flows, and procedures 25

Purpose statements 25
Prerequisites 25
Work flows or task flows 25
Procedure steps 25
Example procedures 26
Variable definitions 26
Job aid 26

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4

Task-based documentation terms 26

Customer service 27

Navigation 27
Updated versions of documentation 27
Getting help 27
Express Routing Codes 27
Additional information 28

Copyright © 2008 Nortel Networks

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Software license

This section contains the Nortel Networks software license.

Nortel Networks software license agreement

This Software License Agreement ("License Agreement") is between
you, the end-user ("Customer") and Nortel Networks Corporation and
its subsidiaries and affiliates ("Nortel Networks"). PLEASE READ THE
FOLLOWING CAREFULLY. YOU MUST ACCEPT THESE LICENSE
TERMS IN ORDER TO DOWNLOAD AND/OR USE THE SOFTWARE.
USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF
THIS LICENSE AGREEMENT. If you do not accept these terms and
conditions, return the Software, unused and in the original shipping
container, within 30 days of purchase to obtain a credit for the full
purchase price.

"Software" is owned or licensed by Nortel Networks, its parent or one of
its subsidiaries or affiliates, and is copyrighted and licensed, not sold.
Software consists of machine-readable instructions, its components, data,
audio-visual content (such as images, text, recordings or pictures) and
related licensed materials including all whole or partial copies. Nortel
Networks grants you a license to use the Software only in the country
where you acquired the Software. You obtain no rights other than those
granted to you under this License Agreement. You are responsible for the
selection of the Software and for the installation of, use of, and results
obtained from the Software.

5

1. Licensed Use of Software. Nortel Networks grants Customer a

nonexclusive license to use a copy of the Software on only one
machine at any one time or to the extent of the activation or authorized
usage level, whichever is applicable. To the extent Software is
furnished for use with designated hardware or Customer furnished
equipment ("CFE"), Customer is granted a nonexclusive license to
use Software only on such hardware or CFE, as applicable. Software
contains trade secrets and Customer agrees to treat Software as
confidential information using the same care and discretion Customer
uses with its own similar information that it does not wish to disclose,
publish or disseminate. Customer will ensure that anyone who

Copyright © 2008 Nortel Networks

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6 Software license

uses the Software does so only in compliance with the terms of this
Agreement. Customer shall not a) use, copy, modify, transfer or
distribute the Software except as expressly authorized; b) reverse
assemble, reverse compile, reverse engineer or otherwise translate the
Software; c) create derivative works or modifications unless expressly
authorized; or d) sublicense, rent or lease the Software. Licensors
of intellectual property to Nortel Networks are beneficiaries of this
provision. Upon termination or breach of the license by Customer or in
the event designated hardware or CFE is no longer in use, Customer
will promptly return the Software to Nortel Networks or certify its
destruction. Nortel Networks may audit by remote polling or other
reasonable means to determine Customer’s Software activation or
usage levels. If suppliers of third party software included in Software
require Nortel Networks to include additional or different terms,
Customer agrees to abide by such terms provided by Nortel Networks
with respect to such third party software.

2. Warranty. Except as may be otherwise expressly agreed to in

writing between Nortel Networks and Customer, Software is provided
"AS IS" without any warranties (conditions) of any kind. NORTEL
NETWORKS DISCLAIMS ALL WARRANTIES (CONDITIONS)
FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND ANY WARRANTY OF NON-INFRINGEMENT. Nortel Networks is
not obligated to provide support of any kind for the Software. Some
jurisdictions do not allow exclusion of implied warranties, and, in such
event, the above exclusions may not apply.

3.

Limitation of Remedies. IN NO EVENT SHALL NORTEL
NETWORKS OR ITS AGENTS OR SUPPLIERS BE LIABLE FOR ANY
OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY
CLAIM; b) LOSS OF, OR DAMAGE TO, CUSTOMER’S RECORDS,
FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST
PROFITS OR SAVINGS), WHETHER IN CONTRACT, TORT OR
OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF
YOUR USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS,
ITS AGENTS OR SUPPLIERS HAVE BEEN ADVISED OF THEIR
POSSIBILITY. The foregoing limitations of remedies also apply to any
developer and/or supplier of the Software. Such developer and/or
supplier is an intended beneficiary of this Section. Some jurisdictions
do not allow these limitations or exclusions and, in such event, they
may not apply.

4. General

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Nortel Networks software license agreement 7

a. If Customer is the United States Government, the following

paragraph shall apply: All Nortel Networks Software available
under this License Agreement is commercial computer software
and commercial computer software documentation and, in the
event Software is licensed for or on behalf of the United States
Government, the respective rights to the software and software
documentation are governed by Nortel Networks standard
commercial license in accordance with U.S. Federal Regulations
at 48 C.F.R. Sections 12.212 (for non-DoD entities) and 48 C.F.R.

227.7202 (for DoD entities).

b. Customer may terminate the license at any time. Nortel Networks

may terminate the license if Customer fails to comply with the terms
and conditions of this license. In either event, upon termination,
Customer must either return the Software to Nortel Networks or
certify its destruction.

c. Customer is responsible for payment of any taxes, including

personal property taxes, resulting from Customer’s use of the
Software. Customer agrees to comply with all applicable laws
including all applicable export and import laws and regulations.

d.

Neither party may bring an action, regardless of form, more than
two years after the cause of the action arose.

e.

The terms and conditions of this License Agreement form the
complete and exclusive agreement between Customer and Nortel
Networks.

f.

This License Agreement is governed by the laws of the country in
which Customer acquires the Software. If the Software is acquired
in the United States, then this License Agreement is governed by
the laws of the state of New York.

Copyright © 2008 Nortel Networks

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8 Software license

Copyright © 2008 Nortel Networks

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New in this release

The following sections detail what is new in Nortel Secure Network Access
Switch Documentation Roadmap, (NN47230-103) for Release 2.0.

•

“Features” (page 9)

•

“Other changes” (page 9)

Features

This is the first standard release of the document.

Other changes

None.

9

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Introduction

This documentation suite is applicable to software release 2.0 of the Nortel
Secure Network Access Switch. Use this document to understand where
you can find specific types of information in the customer documentation
suite.

Navigation

“Roadmap” (page 13)

•

• “Information quality” (page 17)

•

“Text conventions” (page 19)

• “Trademarks” (page 21)

•

“Modular task-based information” (page 23)

•

“Customer service” (page 27)

11

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12 Introduction

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Roadmap

Use this chapter to find documentation for the Nortel Secure Network
Access Switch.

Navigation

•

•

• “Installation and commissioning” (page 14)

•

• “Administration and security” (page 15)

•

•

13

“Nortel Secure Network Access documentation packaging” (page 13)
“Product fundamentals” (page 14)

“Upgrades and patches” (page 15)

“Operations” (page 15)
“Fault and performance management” (page 16)

Nortel Secure Network Access documentation packaging

Nortel Technical Publications (NTP) are organized according to a set of job
functions. For information about how the Nortel Secure Network Access
Switch NTP suite is organized, see the following figure.

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14 Roadmap

Product fundamentals

Product fundamentals documentation includes this documentation
roadmap and reference information about the product.

Document title Description

Nortel Secure Network Access Documentation
Roadmap, (NN47230-103)

Nortel Secure Network Access Switch User
Interface Fundamentals, (NN47230-600)

This document contains an overview of the
documentation suite and explains how to use
task based documentation.

This document describes administration tasks
performed after an installation or upgrade and
on an ongoing basis to manage and maintain
system configuration, data, and users.

Installation and commissioning

Use the installation and commissioning documentation to install the Nortel
Secure Network Access Switch hardware and software and perform
configuration tasks.

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Document title Description

Operations 15

Nortel Secure Network Access Installation -—
Quick Start Switch 4070, (NN47230-303)

Nortel Secure Network Access Installation —
NSNA Switch 4070, (NN47230-302)

This document describes how to perform a
typical installation of the Nortel Secure Network
Access Switch 4070.

This document describes how to perform a
custom installation of the Nortel Secure Network
Access Switch 4070.

Upgrades and patches

Use the upgrades and patches documentation enables to install and
manage patches for the current software release, and to upgrade
hardware and software from one release to another.

Document title Description

Nortel Secure Network Access Switch Upgrades
— Software Release 2.0, (NN47230-401)

Nortel Secure Network Access Switch Release
Notes — Software Release 2.0, (NN47230-400)

This document contains information to upgrade
the Nortel Secure Network Access Switch from
one software release to another release.

This document provides the most recent
information, errata, and known limitations for the
unit and its software.

Administration and security

Use the administration and security documentation to securely manage
and maintain the system configuration.

Document title Description

Nortel Secure Network Access Switch Planning
and Engineering, (NN472230-200)

This document describes the activities you must
perform before you install the Nortel Secure
Network Access Switch. Activities include site
planning, network management, performance,
and capacity requirements.

Operations

Use the operations documentation to configure services and perform
required maintenance tasks.

Document title Description

Nortel Secure Network Access Switch
Configuration — Using the Browser Based
Interface, (NN47230-500)

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This document contains information about using
the browser-based interface to perform tasks
related to post commissioning configuration and
routine software maintenance.

.

16 Roadmap

Document title Description

Nortel Secure Network Access Switch Using the
Command Line Interface, (NN47230-100)

Nortel Secure Network Access Switch
Configuration — Using the Nortel Health Agent
System (NN47230-501)

Nortel Secure Network Access Switch — Nortel
Health Agent Administration (NN47230-601)

This document contains information about
using the CLI to perform tasks related to post
commissioning configuration and routine
software maintenance.

This document contains information about
configuring the Nortel Health Agent.

This document contains information
about configuring the Nortel Health Policy
Administrator.

Fault and performance management

Use the fault and performance management documentation to manage
faults and optimize the performance of your Nortel Secure Network Access
Switch.

Document title Description

Nortel Secure Network Access Switch
Troubleshooting, (NN47230-700)

This document describes common faults and
error messages with the techniques to resolve
them.

Copyright © 2008 Nortel Networks

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Information quality

Documents are delivered with either a Draft, Preliminary, or Standard
designation for the entire book, but the content for a specific feature can
be at a different stage of development.

The status definitions are as follows:

• Draft: Information is written and reviewed for technical content, but the

feature is still under development and change is expected.

• Preliminary: Development of the feature content is complete and is

considered stable. The content is reviewed and tested internally.

• Standard: The feature content is included in external trials and is

suitable for delivery to customers.

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Text conventions

This chapter describes the text conventions used throughout the Nortel
Secure Network Access Switch documentation suite.

angle brackets (less than, greater than)

Indicate that you choose the text to enter based on the description inside
the brackets. Do not type the brackets when entering the command. For
example, if the command syntax is

192.32.10.12.

asterisk

In command syntax, the asterisk indicates that you can enter multiple
instances of the preceding parameter.

bold Courier text

Indicates command names and options and text that you need to enter.

19

ping <ip_address> you enter ping

Example: Use the debug portal command.
Example: Enter show interface.

braces ({})

Indicate required elements in syntax descriptions where there is more than
one option. You must choose only one of these options. Do not type the
braces when entering the command. For example, if the command syntax
is

add loghost [server=] [[facility=] {local0, local1,
local2, local3, local4, local5, local6, local7}]

you can enter either

add loghost server=10.11.12.10 facility=local2

OR

add loghost server=10.11.12.10 facility=local3

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20 Text conventions

brackets ([ ])

Indicate optional elements in syntax descriptions. Do not type the brackets
when entering the command. For example, if the command syntax is

add user [epwd=] [priv={U, SU, SSU}]

you can enter

add user name=james epwd=pword priv=u,

or you can enter
add user james,
and leave out the terms shown in brackets.

ellipsis points (...)

Indicate that you repeat the last element of the command as needed. For
example, if the command syntax is

ethernet/2/1 [] ...

you enter

ethernet/2/1

and as many parameter-value pairs as needed.

italic text

Indicates book titles.

plain Courier text

Indicates system output such as prompts and system messages, for
example:
Set Trap Monitor Filters.

separator (greater than symbol)

Shows menu paths. For example, File > SCS configuration identifies the
SCS configuration option in the File menu.

vertical line ( | )

Indicates the choices. Do not type the vertical line when entering the
command. For example, if the command syntax is

check sub [sub]=<subid> | sub=<subname> [isp]=<ispname>

you can enter

check sub sub=345 isp=blue

OR

check sub sub=james isp=blue

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Trademarks

*Nortel, Nortel Networks, the Nortel logo, and the Globemark are
trademarks of Nortel Networks.

Adobe and Adobe Reader are trademarks of Adobe Systems Incorporated.
Microsoft, Windows, Windows NT, and Windows Vista are trademarks of

the Microsoft Corporation.
The asterisk after a name denotes a trademarked item.

21

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22 Trademarks

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Modular task-based information

Modular task-based information (MTBI) is a quick reference for using the
Nortel Secure Network Access Switch task-based documentation. MTBI
describes the structure of task-based information and how it can be used
most effectively.

Navigation

“Task-based documentation” (page 23)

•

• “How is task-based documentation used?” (page 24)

•

“Task flow overview” (page 24)

• “Work flows, task flows, and procedures” (page 25)

•

“Task-based documentation terms” (page 26)

Task-based documentation

Task-based documentation is a new way of packaging customer
information in a structured, modular, task-centric format.

23

Task-based documentation focuses on what the user must do and the
sequence in which to perform tasks.

The goal is to make Nortel documentation easy to find, easy to use, timely,
and accurate.

To understand the relationship between work flows, task flows, and
procedures, see Figure 1 "Work flows, task flows, and procedures in

task-based documentation" (page 24).

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24 Modular task-based information

Figure 1
Work flows, task flows, and procedures in task-based documentation

How is task-based documentation used?

In task-based documentation, procedural information is included in the
document. Supporting conceptual and reference information is provided,
and the user is guided on how to use conceptual and reference material by
identified prerequisites or direct links and references.

The user navigates the information by following the flows that are provided
for tasks and procedures.

Task flow overview

Task flows are flowcharts that illustrate which procedures and decisions
are involved to complete an activity.

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The task flows guide you through activities to use the Nortel Ethernet
Routing Switch 8600, whether it is configuration, upgrading, installation,
maintenance, or troubleshooting.

Each flow provides the prerequisites and links to the tasks or procedures.
To perform or refer to a procedure, always follow the task flow. Following

the task flows ensures that you meet all the requirements for successful
completion of the task.

Work flows, task flows, and procedures

Work flows, task flows, and procedures have similar elements to maintain
consistency and usability. Each section has a specific function.

•

“Purpose statements” (page 25)

• “Prerequisites” (page 25)

•

“Work flows or task flows” (page 25)

•

“Procedure steps” (page 25)

•

“Example procedures” (page 26)

Work flows, task flows, and procedures 25

•

“Variable definitions” (page 26)

•

“Job aid” (page 26)

To understand the relationship between work flows, task flows, and
procedures, see Figure 1 "Work flows, task flows, and procedures in

task-based documentation" (page 24).

Purpose statements

Purpose statements explain why or when you would perform a work flow,
task, or procedure and its impact.

Prerequisites

Prerequisites lists everything you must do or understand before you start
the workflow, task, or procedure, such as tasks that should already be
completed, risks, confirmation of system status, required knowledge, time
estimates or limitations, and links to supporting information.

The prerequisite section is omitted if no required prerequisites exist.

Work flows or task flows

This section is the flow chart diagram that represents the task flow with
navigational links to the tasks or procedures in the flow.

Procedure steps

Procedures provide numerical steps that help you perform the procedure.
Each step is a single action.

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26 Modular task-based information

Example procedures

Some procedures use examples to show how to correctly perform the
procedure with realistic settings.

Variable definitions

Variable definitions provide the possible values, ranges, or definitions of
variables used in the procedure steps.

If variables are not used in the procedure, then the variables definition
section is omitted.

Job aid

Job aids provide information help to successfully perform the procedure.
The job aid is only used when required.

Task-based documentation terms

Task-based documentation uses the following terms.

Term Description

Work flow A high-level or top-level group of

tasks.

Task or task flow A logical group of procedures that is

represented as a single action in a
flowchart diagram. Complex tasks
can be divided into simpler tasks or
subtasks.

Procedure A logical group of steps that can be

described as a single action in a task.

Step A single action that is performed in a

procedure.

Variable A placeholder in procedure steps that

can represent a value or definition.

Restructuring Nortel technical documents into a task-based format is an
ongoing initiative. The documentation for some Nortel products is already
converted to the new format.

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Customer service

27

Visit www.nortel.com
support that Nortel provides, or go to one of the pages listed in the
following sections.

to access the complete range of services and

Navigation

“Updated versions of documentation” (page 27)

•

•

“Getting help” (page 27)

•

“Express Routing Codes” (page 27)

•

“Additional information” (page 28)

Updated versions of documentation

You can download and print the latest versions of Nortel Secure Network
Access Switch NTPs and Release Notes directly from the Internet at

ww.nortel.com/documentation.

w

Getting help

If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.

If you purchased a Nortel service program, you can get help by
contacting one of the Nortel Technical Solutions Centers found
at w

ww.nortel.com/callus; or visit the Technical Support site at

www.nortel.com/support.

Express Routing Codes

An Express Routing Code (ERC) is available for many Nortel products and
services, for example, the ERC for Nortel Secure Network Access Switch
is 1766.

Nortel Secure Network Access Switch

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28 Customer service

When you use an ERC, your call is routed to a technical support person
who specializes in supporting that particular product or service. To locate
an ERC for any product or service, go to w

Additional information

Use the information in the following table to access other areas of the
Nortel Web site.

ww.nortel.com/erc.

For information about

Contact Us w
Documentation feedback w
Products (marketing) w
Partner Information Center (PIC) w
Register w
Search w
Services www.nortel.com/services
Training www.nortel.com/training

Contact

ww.nortel.com/contactus
ww.nortel.com/documentfeedback
ww.nortel.com/products
ww.nortel.com/pic
ww.nortel.com/register
ww.nortel.com/search

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Nortel Secure Network Access Switch

Documentation Roadmap

Copyright © 2008 Nortel Networks
All Rights Reserved.

Release: 2.0
Publication: NN47230-103
Document status: Standard
Document revision: 01.01
Document release date: 28 July 2008

To provide feedback or to report a problem in this document, go to www.nortel.com/documentfeedback.

www.nortel.com
Sourced in Canada, the United States of America, and India

LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing
NORTEL PROVIDES THIS DOCUMENT "AS IS "WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS
OR IMPLIED. The information and/or products described in this document are subject to change without notice.

*Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.