Nortel Networks NN43118-100 User Manual

Title page

Nortel Communication Server 1000

IP Phone 2007

User Guide

Revision history

December 2009

Standard 04.02. Updates to document.

October 2009

Standard 04.01. Because of the similarity between Communication Server 1000 Release 6.0 for UNIStim 4.0 features and Release 5.5 features, UNISt im 4.0 Release 6.0 documentation is also used for Release 5.5.

May 2009

Standard 03.01. This document is up-issued to support Communication Server 1000 Release 6.0.

Revision history

January 2009

Standard 02.04. This document is up-issued to update technical content in the chapter Connecting the components.

April 2008

Standard 02.03. This document is up-issued to support Nortel Communication Server 1000 Release 5.5 for UNIStim 3.0.

Revision history

May 2007

Standard 01.03. This document is issued to support Communication Server 1000 Release 5.0. This document contains information previously contained in the following legacy document, now retired: IP Phone 2007 User Guide (NN10300-

017).

June 2006

Standard 3.00. This document is up-issued to support Nortel Communications Server 1000 Release 4.5.

August 2005

Standard 2.00. This document is up-issued to support Nortel Communication Server 1000 Release 4.5.

May 2005

Standard 1.00. This document is issued to support the IP Phone 2007 on Nortel Communication Server 1000 Release 4.0.

About the Nortel IP Phone 2007 . . . . . . . . . . . . . . . . . . . . . 11

Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

IP Phone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

IP Phone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Application area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Tools and Navigation area . . . . . . . . . . . . . . . . . . . . . . . . 17

Touch panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Calibrating the touch panel . . . . . . . . . . . . . . . . . . . . . . . 19

Using the stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Cleaning the phone screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

License Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 20

Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using encrypted calling . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Managing your Station Control Password (SCPW) . . . . . 21

Contents

Connecting the components . . . . . . . . . . . . . . . . . . . . . . . . 24

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting the components of the phone . . . . . . . . . . . . . . . 24

Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Entering text using the phone dialpad . . . . . . . . . . . . . . . . . . 28

Editing text using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . 29

Entering text using the pop-up keyboard . . . . . . . . . . . . . . . . 29

Entering text using the USB keyboard . . . . . . . . . . . . . . . . . . 30

Configuring IP Phone Local Options . . . . . . . . . . . . . . . . . 31

Using Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the Local Diagnostics menu . . . . . . . . . . . . . . . . . . . . . 31

Contents

Using the Touch Panel Setup tool . . . . . . . . . . . . . . . . . . . . . 32

Adjusting Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Using USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Configuring services on the IP Phone 2007 . . . . . . . . . . . . 41

Using the Telephone Options menu . . . . . . . . . . . . . . . . . . . . 41

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adjusting the display screen contrast . . . . . . . . . . . . . . . . . . . 47

Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Tools menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring Live Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Selecting Date and Time format . . . . . . . . . . . . . . . . . . . . . . . 49

Accessing display diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 51

Choosing a Local DialPad Tone . . . . . . . . . . . . . . . . . . . . . . . 51

Viewing phone information . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring call log options . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring the Callers List log . . . . . . . . . . . . . . . . . . . . 53

Configuring New Call indication . . . . . . . . . . . . . . . . . . . . 55

Configuring Preferred Name Match . . . . . . . . . . . . . . . . . 56

Configuring Area Code Setup . . . . . . . . . . . . . . . . . . . . . 57

Choosing a Ring type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Enabling or disabling Call Timer . . . . . . . . . . . . . . . . . . . . . . . 60

Enabling On-hook Default Path . . . . . . . . . . . . . . . . . . . . . . . 60

Changing feature key labels . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Configuring Name Display format . . . . . . . . . . . . . . . . . . . . . . 64

Configuring Caller ID display order . . . . . . . . . . . . . . . . . . . . . 65

Configuring Normal mode indication . . . . . . . . . . . . . . . . . . . 66

Contents

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Using Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Using Live Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using the Directory applications . . . . . . . . . . . . . . . . . . . . . . . 70

Making a call using the Corporate Directory . . . . . . . . . . 71

Making a call using the Personal Directory . . . . . . . . . . . 72

Making a call using the Callers List . . . . . . . . . . . . . . . . . 72

Making a call using the Redial List . . . . . . . . . . . . . . . . . . 73

Using Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using Autodial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Using Hot Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Using Intercom calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Using Timed Reminder Recall . . . . . . . . . . . . . . . . . . . . . . . . 84

Using Attendant Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Recording a Calling Party Number . . . . . . . . . . . . . . . . . . . . . 88

Displaying incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Tracing a malicious call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Contents

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using Automatic Answerback . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

While away from your desk . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Using Internal Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using Remote Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Securing your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Talking with more than one person . . . . . . . . . . . . . . . . . 101

Using the Call Join feature . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . 102

Using the Conferee Selectable Display . . . . . . . . . . . . . . . . 103

Using Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Working without interruption . . . . . . . . . . . . . . . . . . . . . . 107

Using Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Additional call features . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Using Autodial Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Using the Buzz signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Using Call Page Connect to make an announcement . . . . . 109

Using Centrex/Exchange Line Switchhook Flash . . . . . . . . . 110

Charging a call or charging a forced call . . . . . . . . . . . . . . . 110

Using Enhanced Override . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using Forced Camp-on feature . . . . . . . . . . . . . . . . . . . . . . 114

Overriding a busy signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Using Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Using Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Contents

Using Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Additional phone features . . . . . . . . . . . . . . . . . . . . . . . . . 121

Using the Personal Directory . . . . . . . . . . . . . . . . . . . . . . . . 121

Using the Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Using the Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Logging in to Virtual Office . . . . . . . . . . . . . . . . . . . . . . . 128

Using Virtual Office on your office phone . . . . . . . . . . . . 130

Logging out of Virtual Office . . . . . . . . . . . . . . . . . . . . . . 131

Troubleshooting Virtual Office . . . . . . . . . . . . . . . . . . . . 131

Using Media Gateway 1000B . . . . . . . . . . . . . . . . . . . . . . . . 134

Using Test Local Mode . . . . . . . . . . . . . . . . . . . . . . . . . 134

Resuming Normal Mode . . . . . . . . . . . . . . . . . . . . . . . . 135

Troubleshooting MG 1000B . . . . . . . . . . . . . . . . . . . . . . 135

Hospitality features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Setting Automatic Wake-Up . . . . . . . . . . . . . . . . . . . . . . . . . 137

Activating Message Registration . . . . . . . . . . . . . . . . . . . . . 139

Using Maid Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Displaying Room Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

External Server Applications . . . . . . . . . . . . . . . . . . . . . . . 144

Flexible Feature Codes (FFC) . . . . . . . . . . . . . . . . . . . . . . 145

Regulatory and safety information . . . . . . . . . . . . . . . . . . 147

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . 149

Contents

About the Nortel IP Phone 2007

The Nortel IP Phone 2007 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) thro ug h an Ethe r ne t connection.

The IP Phone 2007 provides all the functionality of the IP Phone 2004, using a graphical user interface (GUI). In addition, advanced text and graphic-based Web-centric applications are supported.

The IP Phone 2007 does not support the IP Phone Key Expansion Module (KEM).

Note: Some features are not available on all phones. Consult your system administrator to verify which features are available for your use.

Basic features

The IP Phone 2007 supports the following features:

• large, color touch-panel display screen

• high quality speaker phone

• 12 programmable feature soft keys: six programmable line (DN)/ feature keys and six lines/features accessed by pressing the Shift key

• four context-sensitive soft keys

• volume control bar for adjusting ringer, speaker, handset, and headset volume

• five call processing fixed keys: —Hold — Goodbye — Handsfree —Mute — Headset

About the Nortel IP Phone 2007

• shared LAN access with a PC

• automatic network configuration

• hearing-aid compatibility

• Web-based applications support

• remote firmware download

• USB port to support a keyboard or mouse. Note: For more information about context-sensitive soft keys, see

New in This Release Communication Server 1000 Release 6.0

(NN43001-115). Consult your system administrator to verify if your IP Phone 2007 is configured to support soft key functionality.

About the Nortel IP Phone 2007

IP Phone controls

Figure 1 shows the IP Phone 2007 controls.

Figure 1: IP Phone 2007

Use the Volume control bar to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the right side of the rocker bar to increase volume and press the left side to decrease volume.

Use the Goodbye key to terminate an active call.

Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller on hold.

About the Nortel IP Phone 2007

Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The key rocks for up, down, left, and right movements.

Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset.

Press the Handsfree key to activate handsfree. The speaker LED indicator lights to indicate when handsfree is active.

Press the Mute key to listen to the receiving party without transmitting. Press the Mute key again to return to two-way conversation. The Mute key a pplies to handsfree, handset, and headset microphones. The mute LED indicator flashes when the mute option is in use.

When a message is left for the user, the

Message Waiting Indicator (MWI) flashes.

When the ringer is set to on, this indicator lights and remains on to indicate an incoming call.

The two keys on either side of the navigation key are context-sensitive soft keys, with labels appearing on the display screen.

About the Nortel IP Phone 2007

IP Phone display

The IP Phone 2007 provides a large, color touch-panel display that supports color XML/HTML content through an external application server.

The IP Phone 2007 LCD display screen has two areas:

• Application area

• Tools/Navigation area

Figure 2 shows an example of an idle LCD display screen.

Figure 2: IP Phone 2007 LCD screen

Note: The display can differ from the above exam p le.

To extend the life of the LCD panel, the panel goes dark (“sleeps”) after a configured period of time. For information about configuring the time before the display sleeps, see “Adjusting Display Settings” on page 33.

About the Nortel IP Phone 2007

Application area

The Application area provides:

• line and feature soft key status

• information items such as caller number, caller name, feature prompt strings, user-entered digits, date and time information (or call timer, if provisioned in the Telephone options menu), and IP Phone information

• context-sensitive soft keys

• feature keys

Figure 3 shows the Application area.

Figure 3: IP Phone 2007 Detailed in Application area

In the feature area, the soft keys can show either text or icons. Table 1 shows the soft key text and icon equivalents. The text labels are displayed by default and are changed using the Tools menu. For more information, see “To use the Button Customizing Tool” on page 38.

About the Nortel IP Phone 2007

Your IP Phone 2007 displays different icons and text lab els depending on the version of your IP Phone and the installed firmware, as shown in

Table 1.

Table 1: Feature key text and icon displays

IP Phone 2007 older version IP Phone 2007 newer version

Text display Icon display Text display Icon display

Tools and Navigation area

The Tools/Navigation area provides controls for navigating between features and selecting tools. This area is visible and functional at all times unless you tap the keyboard icon. The pop-up keyboard occupies this portion of the screen.

Figure 4 on page 18 shows the Tools/Navigation area.

About the Nortel IP Phone 2007

Figure 4: IP Phone 2007 Tools/Navigation area

The Tools/Navigation area has five main elements presented as touchable soft keys. The icons on the soft keys are different depending on the installed IP Phone software.

Tap this icon to determine which external graphical applications are registered (for example, My CallPilot), and launch them

Applications

by tapping on the appropriate icon.

Tap this icon to access the Telephone screen.

Telephone

Tap this icon to go to the primary external application configured by the administrator.

Primary

Application

About the Nortel IP Phone 2007

Tap this icon to access the following tools used on the IP Phone 2007:

Tools

Keyboard

• Network configuration

• Local diagnostics

• Touch panel setup

• Display settings

• USB devices

• Preferences

•Lock menu

Tap this icon to display a virtual keyboard (pop-up keyboard) for text entry.

Either the pop-up or USB keyboards can be used to enter text in some of the applications. For more information, see

“Entering and editing text” on page 28.

Touch panel

You perform point-and-click operations on your IP Phone 2007 using the touch panel. The touch panel is used with the graphical user interface (GUI) to present soft keys directly on the display. You can activate all Line/DN soft keys and feature soft keys by using the touch panel.

For important information about cleaning your touch-panel, see

“Cleaning the phone screen” on page 20.

Calibrating the touch panel

You calibrate the touch panel through the Tools menu, where you can fine-tune the touch panel. You are prompted to use the stylus to tap three targets. For more information, see “To use the Touch Panel Setup tool:”

on page 32.

About the Nortel IP Phone 2007

Using the stylus

You operate the touch panel using a stylus or your finger. However, use of a stylus is recommended to avoid damage to the touch panel.

Cleaning the phone screen

Hold down the Goodbye key and then gently wipe the phone screen with a soft, dry cloth.

CAUTION

Do not use any liquids or powders on the phone.

Using anything other than a soft, dry cloth can contaminate phone components and cause premature failure.

License Notification

Notify your system administrator if your phone displays a message in a pop-up window about the licensing feature or evaluation period. License notification provides details to help diagnose why the features are disabled on the phone. You can press the Stop key or lift the handset to close the window. The window redisplays every 24 hours at 1:00 AM (default). The time and time frame can be configured when you provision the phone. For information about provisioning the IP Phones, see Nortel Communication Server 1000 IP Phones Fundamentals (NN43001-368).

Call features and Flexible Feature Codes

System administration is required for call features and Flexible Feature Codes (FFCs). Contact your system administrator to configure these features and codes on your phone.

The call features and FFCs must be assigned to your phone and supported by system software.

About the Nortel IP Phone 2007

Security features

The following security features are available on your IP Phone 2007:

• Using encrypted calling

• Managing your Station Control Password (SCPW)

Using encrypted calling

Your IP Phone 2007 supports secure communication using secure realtime protocol (SRTP) media encryption featur e. If the fe at ur e is enab l ed , a security icon (q) appears on the screen when your call is encrypted. Contact your system administrator to find out if this feature is enabled on your phone.

Managing your Station Control Password (SCPW)

Your Station Control Password (SCPW) enables the following security features:

• Electronic lock to prevent others from making calls from your phone.

• Password-protected phone features (for exampl e, Personal Directory, Callers List, and Redial List).

Your initial SCPW is defined by your system administrator. For more information, contact your system administrator.

To change your SCPW

1. Tap the Services soft key.

2. Press the Up/Down keys to scroll and to highlight Password Admin.

3. Tap the Select soft key.

About the Nortel IP Phone 2007

4. Use the dialpad to enter your password

5. Press the Up/Down keys to scroll and

6. Tap the Select soft key.

7. Use the dialpad to enter the new

8. Tap the Select soft key to accept the

at the prompt.

highlight New Password.

password. Follow the instructions on the screen to confirm the new password.

new password. Note: If you are locked out of your

IP Phone 2007 or forget your SPCW, contact your system administrator.

To turn password protection on or off

1. Tap the Directory soft key.

2. Press the Up/Down navigation keys to scroll and to highlight Change

Protection Mode.

3. Tap the Select soft key to access the

Change Protection Mode.

About the Nortel IP Phone 2007

4. Use the dialpad to enter your password (if Password Protection is enabled).

5. Tap the Enter soft key.

6. Press the Up/Down navigation keys to scroll and to highlight one of the following:

— Enable Password Protection — Disable Password Protection Note: By default the password

protection is disabled.

7. Choose one of the following:

— Yes to accept the selection. — No to return to the Directory menu.

8. Tap the Done soft key.

Connecting the components

Before you begin

CAUTION Damage to Equipment

Do not plug the IP Phone 2007 into a regular

phone jack. This results in severe damage to

the IP Phone. Consult your system administrator to ensure that you plug your IP Phone into a 10/100BaseT Ethernet jack.

Connecting the components of the phone

1. Attach the handset cord, with the longer straight section into the handset jack on the back of the phone, then route the straight section of the cord through the cord guide. Attach the other end of the handset cord to the handset.

2. Thread the supplied CAT5-e Ethernet cable through the bottom of the stand as shown in Figure 6 on page 26 . If using an optional AC power adapter, thread the cord through the bottom of the stand. If connecting your PC through the phone, unplug its Ethernet cable from the LAN and thread it through the stand. If using the optional USB mouse or keyboard, thread its cable through the stand.

3. Connect the Ethernet cable from your data network to the RJ-45 connector marked . If using an optional AC power adapter, connect to the AC jack in the bottom of the phone. If connecting a PC through the phone, connect the supplied Ethernet cable to the PC and the n to the RJ-45 connector marked . Plug in any optional USB devices as shown in Figure 6 on page 26 .

4. Attach the front edge of the stand by aligning the two clips on the bottom of the phone with the matching pivot points on the stand. Depress the tilt adjusting latch and push the stand firmly into the phone in the direction illustrated as shown in Figure 7 on page 26 . There should be two noticeable clicks when the stand is correctly attached. Arrange the cords so that they exit from the rear of the

Connecting the components

stand in the channels provided and do not interfere with the tilt mechanism as shown in Figure 8 on page 27 .

5. Connect the Ethernet cable to the LAN Ethernet connection. If using an AC power adapter, plug into the nearest outlet. Your system administrator should provide you with correct installation information.

Note: The IP Phone 2007 supports both AC power and Power over Ethernet options, including IEEE 802.3af standard power. To use local AC power with the optional universal AC adapter, countryspecific AC power cables are separately orderable. To use Power over Ethernet, where power is delivered over the CAT5-e Ethernet cable, it must be supported by the LAN infrastructure.

Figure 5 shows connections on the IP Phone 2007.

Figure 5: IP Phone 2007 connections

The following figures show how to connect the phone components.

Connecting the components

Figure 6: Attaching the Ethernet power cable, and handset cord

Figure 7: Attaching the stands

Connecting the components

Figure 8: Arranging the cords to exit the stand

Entering and editing text

You can enter and edit text on your IP Phone 2007 using the following methods:

• “Entering text using the phone dialpad” on page 28

• “Editing text using the soft keys” on page 29

• “Entering text using the pop-up keyboard” on page 29

• “Entering text using the USB keyboard” on page 30

The use of any of these methods for text entry depends on the application. Table 2 shows the applications and input devices that can be used for text entry:

Table 2: Application text entry

For: Use:

Call server related applications (for example, changing feature key labels, adding personal directory entries or for dialing)

Graphical applications Pop-up or USB keyboard Tools menu Pop-up or USB keyboard

Dialpad Pop-up or USB keyboard for

numeric entries only

Dialpad for numeric and text entries

Entering text using the phone dialpad

You use the dialpad to enter text when you use features such as programming an Autodial soft key.

For example, to enter the letter A, press the number 2 ke y once. To enter the letter C, press the number 2 key three times.

Note: No letters are associated with the number 1 or the number 0 key. Punctuation is associated with the number 1.

Entering and editing text

When entering IP addresses with the dialpad, the address is entered as xxx**xxx**xxx**xxx, and the phone translates this to xxx.xxx.xxx.xxx.

Editing text using the soft keys

You use soft keys to access text when you work with applications such as Personal Directory, Redial List, and Callers List.

Table 3 describes the soft key editing functions on the IP Phone 2007.

Table 3: Editing soft key description

Soft key Description

Cancel Stop the current action.. Choose Select a symbol. Clear Clear the input field. Case Switch the next character to either uppercase

or lowercase. Delete Backspace one character. Done/Select/Enter Depends on application. More… Access additional soft keys.

Entering text using the pop-up keyboard

A full uppercase and lowercase keyboard and a number pad are available to enter text. The user can type on the keyboard with the stylus. The popup keyboard can be used to enter text in the tools and gr aph i ca l applications.

For number entry in phone applications (for example, when dialing), the keyboard can be used to enter digits (0 to 9), as well as asterisk (*) and pound (#). Other characters are ignored.

Entering and editing text

Entering text using the USB keyboard

The USB keyboard, when connected, can be used to enter text in the tools and graphical applications.

For number entry in phone applications (for example, when dialing), the keyboard can be used to enter digits (0 to 9), as well as * and #. Other characters are ignored.

When on a call, the function keys (f1, f2, f3, f4, f5, f6, f7, and f8) can be used to control the phone. Table 4 shows the function keys and their associated action during phone calls.

Table 4: USB keyboard function keys during phone calls

Function key Action

f1 Go to handsfree mode f2 Go to headset mode f3 Place the current call on hold f4 Mute the current call f5 Volume up f6 Volume down f7 Copy f8 Quit

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