Nortel Networks NN40010-302 User Manual

BST Doorphone Installation and Configuration Guide

BCM

Business Communications Manager

Document Status:Standard Document Number: NN40010-302 Document Version: 01.0 Date: June 2006

recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.

Trademarks

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. Microsoft, MS, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners.

About the Business Series Terminal (BST) Doorphone . . . . . . . . . . . . . . . . 5

What you need to know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Environment requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

DN configuration requirements for the BST Doorphone . . . . . . . . . . . . . . . 7

Creating a BST Doorphone DN record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Other BST Doorphone configuration requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Trunk/line data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Scheduled Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

BST Doorphone Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Wire and mount a BST Doorphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Initialize a new BST Doorphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Configuring BST Doorphone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Contents 3

Testing the BST Doorphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Doorphone configuration tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

BST Doorphone Installation and Configuration Guide

4 Contents

NN40010-302

Chapter 1 About the Business Series Terminal (BST) Doorphone

This guide leads a Nortel installer and/or system administrator through installing and configuring a BST Doorphone on a Business Communications Manager (BCM) system.

The BST Doorphone is used as an intercom device to control access to your building. It provides call notification and handsfree communication from a site entry location to assigned telephones on the BCM system.

Note: Door opening capabilities are available with a Door Opening Controller (DOC). For more information on DOC, refer to “Optional Equipment” on page 13.

This chapter contains:

• “What you need to know”

• “Environment requirements”

• “How to get help”

What you need to know

To install and configure a BST Doorphone you must:

• know how to log on to Element Manager and use the Element Manager interface

• be a Nortel installer with Business Communications Manager certification

• know basic Nortel terminology

Environment requirements

Check the following environment requirements:

Temperature -35° to 60°C (-31° – 140°F)

Relative humidity 5% to 95% non-condensing

Background noise up to 70 dB A

BST Doorphone Installation and Configuration Guide

6 Chapter 1 About the Business Series Terminal (BST) Doorphone

How to get help

This section explains how to get help for Nortel products and services.

Getting Help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical Support Web site:

http://www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. More specifically, the site enables you to:

• download software, documentation, and product bulletins

• search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues

• sign up for automatic notification of new software and documentation for Nortel equipment

• open and manage technical support cases

Getting Help over the phone from a Nortel Solutions Center

If you don’t find the information you require on the Nortel Technical Support Web site, and have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

Outside North America, go to the following Web site to obtain the phone number for your region:

http://www.nortel.com/callus

Getting Help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

http://www.nortel.com/erc

Getting Help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

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