Nortel Networks NN10042-116 User Manual

Carrier VoIP

Nortel IP Phone WLAN Handset User Guide (CICM)

Release: CICM 10.1 Document Revision: 04.01

www.nortel.com

NN10042-116

Carrier VoIP Release: CICM 10.1 Publication: NN10042-116 Document status: Standard Document release date: 4 July 2008

Printed in Canada, the United States of America, and the United Kingdom

LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

Nortel, the Nortel logo, Business Made Simple and the Globemark are trademarks of Nortel.

All other trademarks are the property of their respective owners.

Contents

New in this release 9

Features 9 Other changes 9 Overview 11

IP Phone handset description 12

IP Phone handset display 19

IP Phone handset status indicators, icons, and softkeys 24 Inbox 27 Outbox 27

IP Phone 221x handset controls 11

IP Phone handset controls 18

Power off 20 Standby states 20 Active/off-hook state 20 Active/idle state 20 Error state 21 Active call state 21 Push-to-talk state 21 IP Phone handset modes of operation 21 Active 21 Active Idle 22 Config Menu 22 Error 22 Handset Switchover 22 Message Alert 23 Push-to-talk (PTT) 23 Standby 23

Hardware requirements 28 2245 server 28 Communication Server (CS) 2000 and 2100 28 2246 Application Gateway 28 Access Point (AP) 28 Wireless Security Switch (WSS) 29 UNIStim Security 29

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WLAN Charger 29 Firmware for the WLAN Handset 6100 Series 29 CICM menu system 33

CICM main menu 33

Logoff 34

Audio 34

Language 34

User 35

History 35

Diagnostics 35 IP Phone WLAN handset menus 37 Function key menu 37 User Option menu 38

Turn the handset on and off 41

Turning on the handset 41 Turning off the handset 42

Logging on 43 Logging off 45 Using the Audio menu 47 Using the main menu 49 Use the CICM Feature menu 51

Navigating the Feature menu 51 Using the Assign menus 52 Labeling a feature key 54 Using the Options menus 54

Auto Hide 56 Resetting the feature keys to their defaults 57

Testing the local mode 59 Using the User menu 61

Navigating the User information menus 61 Viewing your user name 62 Enabling Auto Login 62 Viewing your login type 63 Changing your password 63

Make a call 65

Using off-hook dialing 65 Using Predial 65 Editing the predial number 66 Redial last number 66

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Making a call using a headset 67 Answering a call using a headset 67 Making a call using a line 67

Answer a call 69

Answering a call 69 Answering a call while using a headset 69 Call Waiting 70

Ending a call 71 While on an active call 73

Place a call on hold 73 Retrieve a call on hold 74 Call Park 74 Transfer a call 75 Connect calls using Call Join 76 Set up a Conference call 76 Mute a call 77 Unmute a call 77 Record Caller Number 78 Trace a malicious call 78

While away from your desk 79

Call Forward 79 Internal Call Forward 80 Turn off Call Forward 80

Work without interruption 83

Activate Make Set Busy 83 Deactivate Make Set Busy 83

Use the Inbox and Outbox 85

Using the Inbox 85 Using the Outbox 86 Resetting the Inbox or the Outbox 87

Using the User Option menu 89

Enter an Extension number 89 Select a Language 90 Enable the Lock Key menu 91 Select Phone Options 91 Select Ring Options 95

Silence the Ring 100 View System Information 101

View the alias IP address 101

View the IP address 101

View the server IP address 102

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View firmware information 103 View Terminal Type 103

Enter text using the dialpad 105 Use the CICM Directory 107

Navigating the directory 107 Adding an entry to the directory 108 Editing a directory entry 109 Deleting a directory entry 109 Making a call using the Directory 110

Additional Call Features 111

Call Charge 111 Enhanced Override 113 Forced Camp-on 114 Privacy Release 114 Push-to-talk 115

Using the Battery Pack 119

Low battery indicator 120 Removing the battery pack 120 Inserting a battery pack 120 Changing a battery pack during a call 121 Charging the battery pack 121

Desktop Charger 123

WLAN Handset 2210 Series Desktop Charger 123 WLAN Handset 6100 Series Desktop Charger 124 Handset maintenance 127

Low power indicators 127 Cleaning the handset 127 Cleaning the handset connector 128 Cleaning the Desktop Charger 128

Cleaning the Desktop Charger connectors 128

Terms you should know 131

Defining the key type 52 Enabling or disabling the CICM Inbox 53 Configuring Auto Hide 55 Assigning a default DN key 56 Enabling or disabling the CICM Outbox 56 Call Park on the DN 75 Call Park on another DN 75 Select Noise Mode 92 Change the Key Tones 92 Change the Warning Tones 93 Change the Display Contrast 94

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Change the Keypad Autolock 94 Select Ring Cadence 96 Select Ring Tone 97 Select Ring Volume 98 Select Vibrate Cadence 99 Select Ring Delay 99 Charge a call before dialing a call 111 Charge a call in progress 112 Charge a call when transferring a call 112 Charge a call during a conference call 113 Initiate a PTT call 115 Initiate a PTT option 115 Procedure steps 121 Single Desktop Charger 125 Dual Desktop Charger 125 Quad Desktop Charger 126

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New in this release

The following sections detail what is new in Nortel IP Phone WLAN Handset User Guide (CICM), (NN10042-116) for release CICM 10.1.

•

"Features" (page 9)

•

"Other changes" (page 9)

Features

There were no feature changes made to this document.

Other changes

There were no other changes made to this document.

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Overview

This document describes the Nortel IP Phone 2210 Series and 6100 Series wireless handsets. The 2210 Series consists of the Nortel IP Phone 2210, 2211, and 2212. The 6100 Series consists of the Nortel IP Phone 6120 and 6140. These wireless handsets bring Voice over Internet Protocol (VoIP) to the work environment through the WLAN IP Telephony Manager 2245 server. These handsets access Centrex IP Client Manager (CICM), which uses Internet Protocol (IP) telephony to integrate voice and data capabilities. CICM products, and its interactive dependent products, use Voice over IP (VoIP) technology to deliver central office exchange service (Centrex) capabilities to users connected to an IP network with a Call Server 2000 and 2100 (CS2000/2100).

Attention: In this document, the words handset or handsets refer to the Nortel IP Phone WLAN Handset 2210, WLAN Handset 2211, WLAN Handset 2212, WLAN Handset 6120, and WLAN Handset 6140.To identify a specific series of handsets, the series number ending in zero is used. For example, WLAN Handset 2210 Series and WLAN Handset 6100 Series.To refer to a specific handset, the handset name is used. For example, to specify Nortel IP Phone WLAN Handset 2210, WLAN Handset 2210 is used.

Navigation

• "IP Phone handset description" (page 12)

•

"IP Phone handset display" (page 19)

•

"IP Phone handset modes of operation" (page 21)

•

"IP Phone handset status indicators, icons, and softkeys" (page 24)

•

"Inbox" (page 27)

•

"Outbox" (page 27)

•

"Hardware requirements" (page 28)

• "Firmware for the WLAN Handset 6100 Series" (page 29)

IP Phone 221x handset controls

Table 1 "221x handset controls" (page 12) , provides a brief description of

Nortel IP Phone 2210, 2211, 2212 (221x) handset controls.

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Table 1 221x handset controls

Control

Soft keys Soft keys provide access to all Centrex IP Client Manager (CICM)

Power on/start call Press to activate the handset and enter the active/on-hook state. Power off/end call Press to deactivate the handset and return to the idle (power save)

Dialpad A standard telephone push-button pad. MENU Transitions the handset from the idle state to the active state, or

FCN Function key that provides access to these feature keys:

Meaning

menus and services. Two rocker switches (soft keys), located immediately below the display area, provide the means to select menu items and perform operations.

state.

from the active state to the idle state without going off-hook.

1. Mute

2. Hold

3. Goodbye

4. Directory

5. Inbox

6. Outbox

LINE Provides access to the User Options menu: Ring Type, Noise Mode,

Alias IP Address, Current IP Address, Extension, Current Call

Server, Terminal Type. * and # keys Navigation keys that function as left and right key, Navigation keys. Up/Down Use to navigate up and down through menus. IP Phone 2211 and 2212 handsets Push to Talk When the feature is enabled, the handset can function like a

walkie-talkie.

IP Phone handset description

Nortel IP Phone WLAN Handset 2210 Series and WLAN Handset 6100 Series have the following features:

• navigation keys:

— on the WLAN Handset 6100 Series dialpad, the five-way Navigation

key cluster and the Enter key are used to navigate and activate the various menu options

— depending on the current menu, the volume keys on the handset

can double as up and down keys

• multifield LCD display screen: 4 lines x 18 characters

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IP Phone handset description 13

• four soft keys

— four programmable layers, accessed through the More key

•

five fixed keys — power on/start call — power off/end call — FCN — LINE — Menu (available on WLAN Handset 2210 Series only, the WLAN

Handset 6100 Series uses the Navigation keys)

•

six call processing keys — Hold — Goodbye — Directory — Inbox — Mute — Outbox

•

headset controls

•

headset jack

• push-to-talk radio control (available on WLAN Handset 2211, 2212, and

6140)

•

microphone jack (available on WLAN Handset 2211, 2212, and 6140)

To identify the location of the keys and the components available on each wireless handset, see Figure 1 "IP Phone 2210 handset" (page 14) , Figure 2 "IP Phone 2211 handset" (page 15) , Figure 3 "IP Phone 2212

handset" (page 16) , Figure 5 "IP Phone 6120 handset" (page 17) , and Figure 6 "IP Phone 6140 handset" (page 17) .

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Figure 1 IP Phone 2210 handset

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Figure 2 IP Phone 2211 handset

IP Phone handset description 15

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Figure 3 IP Phone 2212 handset

Figure 4 IP Phone 2210 Series Navigation keys

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Figure 5 IP Phone 6120 handset

IP Phone handset description 17

Figure 6 IP Phone 6140 handset

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IP Phone handset controls

The following table provides a brief description of the Nortel IP Phone 2210, 2211, 2212, 6120, and 6140 wireless handset controls. See Table 2

"IP Phone handset controls" (page 18) .

Table 2 IP Phone handset controls

Control

Softkeys

Power on/Start call

Power off/End call

Dialpad MENU

Meaning

WLAN Handset 2210 Series:

Softkeys provide access to all Centrex IP Client Manager (CICM)

menus and services. Two rocker switches (softkeys), located

immediately below the display area, provide the means to select

menu items and perform operations.

WLAN Handset 6100 Series:

Softkeys are located immediately below the liquid crystal display

(LCD) display area. The LCD indicator changes, based on the

softkey function. Use the four softkeys to activate the displayed

softkey feature.

Press Start to activate the handset and enter the active/on-hook

state.

Press End to deactivate the handset and return to the idle (power

save) state. In this state, you can recharge the battery pack.

A standard telephone push-button pad.

Transitions the handset from the idle state to the active state, or

from the active state to the idle state without going off-hook. For the

WLAN Handset 6100 Series, use the Navigation keys and Enter to

access the Menu. FCN Function key provides access to the following feature keys:

1. Mute

2. Hold

3. Goodbye

4. Directory

5. Inbox

6. Outbox

7. Services

8. Quit

9. Copy

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Table 2 IP Phone handset controls (cont’d.)

IP Phone handset display 19

Control

LINE

* and # keys

Up/Down Use to navigate up and down through menus.

IP Phone 2211, 2212, and 6140 handsets

Push-to-Talk (PTT) When the Push-to-Talk (PTT) feature is enabled, the handset can

Meaning

Depending on the presence of an optional messaging application,

the FCN key can also provide message browsing functionality.

Provides access to the User Option menu: Ring Type, Noise Mode,

Alias IP Address, Current IP Address, Extension, Current Call

Server, Terminal Type.

Line emulates the feature keys on an i2004 desktop.

Features activated by Line are locally programmed and may or may

not be available in any given facility.

Used for third party applications, such as, text messaging. Also

when adding an entry to the CICM directory that require symbols,

not represented by numbers 0 to 9.

function as a walkie-talkie.

IP Phone handset display

The liquid crystal display (LCD) is divided into three main areas:

• Top — displays status indicators for various handset conditions, for

example, message waiting (envelope icon) and battery level. It is referred to as the status bar.

• Middle — displays a 4 line x 19 character text area with information

about handset identity, user profile, calls in progress, menu options, and data from telephone. Lines longer than 19 characters are truncated using an algorithm that first removes spaces and punctuation, then vowels, then consonants, moving from right to left.

• Bottom — displays the softkey labels, see Figure 7 "IP Phone 2210

Series display area" (page 20) . A soft label is a maximum of 4

characters long.

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Figure 7 IP Phone 2210 Series display area

Power off

The handset is turned off. In this state, the handset is not registered with the call server. Press the Power Off/End Call key for 2 seconds to change to this state.

In this state, you can recharge the battery pack.

Standby states

In this state, the handset is online, but it is inactive. The handset is still in communication with the call server, can receive calls, and can access the User Option menu, but the handset conserves battery power. To perform other operations, the handset must be in the active/off-hook state.

The handset automatically returns to the standby state if no key is pressed for a period of 10 seconds. This is the default timeout for the active/off-hook state.

In this state, you can recharge the battery pack.

Active/off-hook state

This state is equivalent to a wired telephone that is off-hook. The handset transitions to the active/off-hook state when the handset is in the standby or active/idle state and you press the Power On/Start Call key.

Active/idle state

This state is equivalent to a wired telephone that is idle. The handset transitions to idle state in one of two ways.

• The handset receives an incoming call while it is in the standby state,

which also causes the handset to ring.

• You press the key on the handset to access the User Options menu,

which causes the transition.

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The handset does not ring in this state. The handset must be brought into the active/idle state before you can

perform any action, or access the CICM functionality. In the active/idle state, the handset display is active and displays a message and you hear a loud ring from the handset.

When the phone is in the on-hook state, the MENU, FCN, and LINE keys are active. The handset remains active as long as a menu is selected or a soft key is pressed. The timeout does not apply.

Error state

The handset transitions to this state if it loses the signal from the call server. If the handset regains the signal within approximately 20 seconds, it returns to the state it was in when it lost the signal. If the signal is lost for more than 20 seconds, the handset restarts and transitions to the standby state.

Active call state

The handset transitions to this state when you make or answer a call, and remains in this state for the duration of the call.

IP Phone handset display 21

EXT-----,

Push-to-talk state

The handset transitions to this state with the first Push-to-talk transmission, and ends after there has been two-way radio traffic on the channel for 10 seconds. While in this state, you cannot use the keypad for any other functions, but you can receive and place calls.

IP Phone handset modes of operation

This section describes the modes of operation for the Nortel IP Phone WLAN Handset 2210 Series and WLAN Handset 6100 Series.

Active

Active mode is equivalent to a wired telephone that is off-hook. The handset transitions to Active (off-hook) mode when you make or answer a call, and remains in this mode for the duration of the call.

If the handset is in Standby or Active Idle mode, press Start to transition to the Active call. When in Active mode, the handset uses a soft ring.

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Active Idle

This mode is equivalent to a wired telephone that is on-hook or idle, where the softkey display area is active but there is no dial tone. The handset transitions to Active Idle mode in the following ways:

•

The handset must be in Active Idle mode for the terminal to display the CICM functionality, menus, and softkey features.

When the phone is in the on-hook state, the MENU, FCN, and LINE keys are active. The handset remains active as long as a menu is selected or a softkey is pressed.

Conﬁg Menu

The Config Menu is used to set user preferences for the Nortel IP Phone WLAN Handset 6100 Series wireless handsets. In Config Menu mode, the handset is on, but cannot make or receive calls.

when the handset receives an incoming call while in Standby mode from the Standby mode press the Actv softkey, once in Active Idle

mode the feature activation softkeys are displayed

When the handset is in standby mode, press the Cfg soft key to enter the Config menu. Scroll through the menu options using the Nav keys. When an asterisk (*) appears to the left of an option, it indicates that the option is selected. Press Exit to return to standby mode. Press Back to return to the previous menu.

Error

The handset transitions to the Error mode if it loses the signal from the call server. If the handset regains its signal within approximately 20 seconds, it returns to the same mode when signal lost. If the signal is lost for more than 20 seconds, the handset restarts and transitions to Standby mode.

Handset Switchover

Handset Switchover occurs when a user on an active call is moving about, the call switches from AP to AP in the subnet. This changeover is transparent to the user.

If a wireless handset is out of range of all APs, it waits 20 seconds for a signal to return. If a signal is not reacquired within 20 seconds, the wireless handset loses connection with the CICM and any calls are dropped.

When the wireless handset comes back into range of an AP, it reestablishes a connection to the CICM and goes through the standard terminal registration process.

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However, if a wireless handset is out of contact with the system for four seconds (worst case scenario) during ongoing UNIStim messaging, a UNIStim failure can occur and cause the wireless handset to lose the UNIStim association with the CICM.

Message Alert

The Nortel IP Phone WLAN Handset 6100 Series wireless handsets support text messaging applications through the WLAN Application Gateway 2246. If text messaging functions are programmed, the handset can receive text messages. While accessing text messages, the handset is in messaging mode and incoming calls ring by using the second call ringing sound. The * and # keys can be used to move left to right.

Custom text messaging applications can be programmed for your facility. This mode is activated through FCN+8, 9, # or * if programmed.

Special configuration is required to enable the handsets to communicate with the optional WLAN Application Gateway 2246. For more information, see "2246 Application Gateway" (page 28).

IP Phone handset display 23

Push-to-talk (PTT)

The Push-to-talk (PTT) feature is only available on the WLAN Handset 2211, WLAN Handset 2212, and WLAN Handset 6140. With the PTT feature activated, handsets can operate in a PTT group-broadcast mode like a two-way radio, in addition to standard telephone operation. These handsets use channels for incoming and outgoing radio communication.

The WLAN Handset 6140 supports 24 multicast channels with the current channel saved in memory on the wireless handset.

While PTT is active, the handset is in PTT mode and the keypad cannot be used for any other functions, however, you can receive and place calls.

Push-to-talk (PTT) is enabled by the system administrator and set up by the user through the Config Menu options. If the system administrator disables the PTT feature, the PTT options do not appear in the Config Menu.

Standby

Standby is the normal mode when the handsets are online but inactive. In Standby mode, the handset is still in communication with the call server. The handset can receive calls and access the User Option menu. When you are in Standby mode, the terminal displays the EXT----- screen. To perform other operations, the handset must be Active (off-hook).

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The handset automatically returns to Standby mode if no key is pressed for a period of 10 seconds. The Standby mode uses less power than the Active Idle mode.

In Standby mode, you can recharge the battery pack.

IP Phone handset status indicators, icons, and softkeys

This section describes the on-screen status indicators, icons, and softkeys that appear on the Nortel IP Phone WLAN Handset 2210, 2211, 2212, 6120, and 6140 wireless handsets.

An LCD or LED steady on (not flashing) indicator light beside an extension number or feature indicates that the item is active. A flashing indicator light means the line is on hold or the feature is in the process of being programmed.

The bottom row of the display area displays labels that are associated with the softkeys. When a softkey is active, a label appears to describe its function. If you press the softkey, the feature is activated.

The following table shows some of the indicators, icons, and softkeys available on the wireless handset. These indicators, icons, and softkeys may not be available on all wireless handsets, check with your system administrator. See Table 3 "IP Phone handset status indicators, icons, and

softkeys" (page 24) .

Table 3 IP Phone handset status indicators, icons, and softkeys

Indicator light or Icon Description and Function

Arrows Up and down arrows are displayed when the menu has additional

options above or below. Left or right arrows are displayed during

editing when the cursor can be moved left or right. Battery Indicates the amount of charge that remains in the battery pack. The

icon flashes when the battery level is low and must be recharged.

Located on the status line. Charging status light Indicates the charging status.

The indicator light on the Desktop Charger lights only when the

handset is inserted correctly into the connector.

The WLAN Handset 6100 Series Quad Charger has an indicator

light above each occupied bay. The light indicates the charging

status of the battery pack in the bay. Check mark Appears beside specific items to indicate that the item is selected. Download Indicates that the handset is downloading code. This icon only

appears while the handset is running the over-the-air downloader. It

appears to the right of the signal strength icon on the status line.

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IP Phone handset status indicators, icons, and softkeys 25

Table 3 IP Phone handset status indicators, icons, and softkeys (cont’d.)

Indicator light or Icon Description and Function

Envelope Indicates a new voicemail message is waiting or a missed call in the

Inbox. An on-screen message tells you whether you missed a call or

have a message waiting. Located on the status line. Line The Line Indicator area displays the line currently in use. Any lines

which are not idle or active (for example, if the line is on hold or

forwarded) have a plus sign (+) in front of the entry for that line.

Located on the status line. Hold Indicates that a call is on hold. Locked Indicates the keypad is locked. Message Indicates an incoming call from a Messaging application. Mute Indicates that the microphone is not transmitting sound. The muted

indicator softkey must be pressed to activate this function. Press the

Mute softkey again to unmute the microphone. No Service Indicates that you are out of the service coverage area and cannot

receive or place calls. The out-of-service tone plays. Return to the

coverage area to reestablish a connection. Push-to-talk (PTT) and

Priority PTT

Indicates an incoming PTT call, on the WLAN Handset 2211, 2212,

and 6140.

The priority PTT ring icon indicates an incoming call on the priority

PTT channel. This call overrides all other calls. Signal Strength Gives a visual indication (from weak to strong) of the signal strength

to the handset. A series of symbols is used. Speakerphone Indicates when the speakerphone is active, on the WLAN Handset

6100 Series. Telephone Indicates a regular incoming telephone call.

Softkey label

Description and Action

Back Go Back

Returns to the previous menu display. Bkspc Backspace

Clears the selected entry to the left of the curser without clearing all

the characters. Appears when you create a Label. CAPS or caps Change case

Toggles to allow a change in case when you enter alphabetical text. Cfg Configure

Opens the Config menu. Clr Clear

Deletes the entry.

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Table 3 IP Phone handset status indicators, icons, and softkeys (cont’d.)

Indicator light or Icon Description and Function

Cncl Cancel

Returns to the previous menu display without saving any data

entered. Del Delete

Deletes the characters to the right of the cursor. Done Finished

Exits a list when more than one selection is possible. Down Down

Scrolls down through the items displayed. Exit Exit

Exits the menus. Help Help

Accesses online help for additional information. Lock Lock keys

Locks the keypad, press Cfg + Enter. Menu Menu

Accesses the main Menu options. No Negative reply

Confirms a negative response to a prompt or displayed question. Ok Okay

Selects the highlighted item on the display area. Play Play

Plays the selected ring tone. Prof Profile

Opens the Profile menu. Redl Redial

Displays a list of the last 10 numbers entered. Spdc Speed-dial

Opens the list of speed-dial numbers. Spkr Speakerphone

Toggles the speakerphone function. Unlk Unlock keys

Unlocks a locked keypad, press Cfg + Unlk. Up Up

Returns to the previous menu or scrolls up through the items

displayed.

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Table 3 IP Phone handset status indicators, icons, and softkeys (cont’d.)

Indicator light or Icon Description and Function

USB Active USB

Displays when the handset is being configured by the USB port of

the dual charger. Yes Positive reply

Confirms a positive response to a prompt or displayed question.

Inbox

To use the Inbox feature, you must assign it to a directory number (DN) key. For example, you have two DNs, 1111 and 2222. If you assign 1111 as the Inbox, all calls to that number are logged to the Inbox but calls to 2222 are not.

After you assign the Inbox to a DN key, the handset logs all incoming calls to that number. The system logs the incoming key number, time, and date. If the duration of the call is longer than two seconds, the system captures the display as it appeared when the call was received.

Outbox 27

Outbox

A maximum of six DN keys can be assigned to the Inbox. The Inbox can store a maximum of 10 calls. When the maximum is

reached, the oldest call is dropped. Calls appear in the list in order in which they were received, with the most recent call at the top of the list. Use the up and down navigation keys to scroll through the list.

In the handset display, calls in the Inbox are tagged with a phone icon that appears on the left side of the Inbox screen. The off-hook icon indicates that you answered the call, and envelope icon indicates a missed call.

The Inbox call display consists of a time or date stamp and a name and number. A time stamp appears beside calls you receive on the same day on which you view the Inbox. A date stamp appears beside calls that arrived prior to the day of viewing.

To use the Outbox feature, you must assign it to a directory number (DN) key. After you assign the Outbox to a DN, the handset logs all outgoing calls from that number. The system logs the outgoing key number, time, and date. If the duration of the call is more than two seconds, the system captures the display as it appeared when the call was made.

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The Outbox can store a maximum of 10 calls. When the maximum is reached the oldest call is dropped. Calls appear in the list in the order they were received, with the most recent call at the top of the list. Use the up and down navigation keys to scroll through the list.

The Outbox call list consists of a time or date stamp and a name and number. A time stamp appears beside calls you made on the same day on which you view the Outbox. A date stamp appears beside calls you made prior to the day of viewing. If no name or number was extracted from the display of the outgoing call, the dialed number is displayed.

Only one DN key can be assigned to the Outbox.

Hardware requirements

To operate the Nortel IP Phone WLAN Handset 2210 Series and WLAN Handset 6100 Series wireless handsets, they require a 2245 server, CS2000/2100, 2246 Application Gateway, Access Point, WLAN Security Switch (WSS), and WLAN Chargers.

2245 server

The WLAN IP Telephony Manager 2245 server acts as a proxy to provide service to the wireless handset. The 2245 server should be connected to the same subnet as the wireless handsets.

Communication Server (CS) 2000 and 2100

The Nortel IP Phone WLAN Handset 2210 Series and WLAN Handset 6100 Series require a CS2000 or CS2100. The WLAN Handset 2210 Series call server requires SN09 or SE09 software release. The WLAN Handset 6100 Series call server requires SN10.1 or later software release.

2246 Application Gateway

The WLAN Application Gateway 2246 is an optional device that provides an access gateway to enable third-party role-based applications, hosted off a dedicated application server, to communicate directly with wireless handsets.

For more information about the WLAN Application Gateway 2246, see Nortel Wireless Server 2245-Installation and Configuration Guide (CICM), (NN10300-126).

Access Point (AP)

The Nortel IP Phone WLAN Handset 2210 Series and WLAN Handset 6100 Series use Voice over IP (VoIP) technology on IEEE

802.11-compliant Wireless Local Area Networks (WLANs). Access Points

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(AP) use radio frequencies to transmit signals to and from the wireless handsets. For best quality of service (QoS) performance the Access Point should be SpectraLink Voice Priority (SVP)-compliant.

Wireless Security Switch (WSS)

The Wireless Security Switch acts as an aggregation point for multiple access points or ports, as well as, a gateway from the Wireless LAN into the wired LAN. Wireless Security Switches allow the handset to roam from subnet to subnet while retaining its IP address.

UNIStim Security is not supported, all IP traffic from the access point onwards (into the wired LAN) is not encrypted.

UNIStim Security

UNIStim Security is not supported, all IP traffic from the access point (AP) onward (into the wired LAN) is not encrypted.

WLAN Charger

The wireless handset comes with a charger to recharge the battery pack. You must have the Nortel Networks WLAN Handset Desktop Charger appropriate for the model of handset.

Firmware for the WLAN Handset 6100 Series 29

The WLAN Handset 6100 Series Chargers have three models: Single slot, Dual-slot, and Quad-slot. The Dual-slot charger has a USB port.

Firmware for the WLAN Handset 6100 Series

Unlike previous generations of WLAN handsets, the WLAN Handset 6100 Series has its own dedicated software, firmware load version 115.xyz.

The WLAN Handset 6100 Series handset software is stored in flash memory and can be upgraded in two different ways:

• Over-the-air transfer of firmware updates from a designated TFTP

server to the wireless handsets:

The download function in the wireless handset checks the firmware version every time the wireless handset is turned on. If there is any difference in the firmware version, the wireless handset immediately begins to download the update. If the TFTP Server cannot be reached at the time the wireless handset is powered on, resets, or comes back into a WLAN service area, the wireless handset tries a few times to contact the TFTP Server, after which it reverts to using the existing firmware.

• Direct download from a PC via USB port:

When the handset is docked in the dual charger cradle, software images can be downloaded into the phone. This method is especially useful for test terminals, but not advisable for larger deployments.

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Attention: WLAN Handset 6100 Series firmware cannot be upgraded

over UNIStim. The firmware for these handsets is available on the CICM-EM, this is to simplify software retrieval for the user. Therefore, the Firmware Update page has the following disclaimer: "Terminal downloads for WLAN handsets are not allowed through the CICM-EM. The Firmware cannot be upgraded via the CICM. Please use the dedicated TFTP server address provisioned in the terminal configuration for firmware downloads."

The following figures display examples of the CICM-EM pages modified to support the WLAN Handset 6100 Series wireless handsets.

Figure 8 CICM-EM Terminal Configuration page for the WLAN Handset 6140

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