Nortel Networks Modular ICS 4.0 User Manual

Modular ICS 4.0 System Coordinator Guide

Norstar, Meridian and Companion are trademarks of Northern Telecom

1-800-4 NORTEL

www.nortel.com/norstar

P0881591 Issue 01

Printed in Canada

Table of Contents

Getting started with Norstar 1

Using this guide 1 Understanding programming 2 Before you start 3 What you’ll need to do programming 3 Using Buttons 4

Using the buttons under the display 5

The programming overlay 6 A map for working in programming 7 Starting and ending a session 11 Ending a session 11

Frequently used programming operations 13

Changing the time and date on the display 13 Programming Automatic Time and Date 16 Adding or changing a system speed dial 17 Changing the name of a telephone 20 Changing the name of a line 22 Making changes to Call Forward No Answer 23 Making changes to Call Forward on Busy 25 Making Changes to Do Not Disturb on Busy 26 What would you like to do next? 28

Answering calls 29

Answering incoming calls with Hunt Groups 29 Answering an incoming call 29

Line buttons 30

What line indicators mean 30

Rings you may hear 30 Answering calls at a prime telephone 31 Using a central answering position (CAP) module 31

Customizing your CAP module 32

Monitoring telephones with the CAP module 33 Release button 33

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/ Table of Contents

Hearing aid compatibility 33 Viewing information about a call on the display 34

Using Call Information for a particular call 34 Displaying Call Information before or after answering 35 Displaying Call Information for a call on hold 35 Making Call Display information appear automatically at a

Changing which information is shown ﬁrst about a call 36

Picking up a call ringing at another telephone 37

Answering any ringing telephone using Directed Pickup 37 Answering any ringing telephone using Group Pickup 38 Changing a telephone’s pickup group 38 Trunk Answer 39 Answering a call using Trunk Answer 40 Answer buttons 40

Creating a Conference Call 41

Disconnecting one party 42 Independently holding two calls 43 Putting a conference on hold 43 Splitting a conference 43 Removing yourself from a conference 44

Listening to a call as a group 45

Canceling Group Listening 45

Using Handsfree/Mute 45

Answering calls without lifting the receiver 45 Making calls without lifting the receiver 46 Muting Handsfree 46 Changing a regular call to handsfree 46 Changing a handsfree to a regular call 46 Using Handsfree 47 Changing Handsfree for a telephone 47 Handsfree Answerback 49

Turning Privacy on or off for a call 49

Creating a conference by releasing privacy 50

Making a call private 50 Checking call length using Call Duration Timer 50 Disconnecting by accident 51 Time 51

telephone 36

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Making calls 53

Choosing a line using a line button 55 Line pools 55

Using a line pool to make a call 56 Programming a memory button with a line pool feature code

Making calls from an ISDN terminal 57

Changing how you dial your calls 57

Using Standard dial 57 Using Automatic dial 58 Using Pre-dial 58

When the internal number you have called is busy 58

Priority Call 58 Making a priority call 59 Giving a telephone the ability to make priority calls 59 Using Ring Again 60 Turning on Ring Again 61 Canceling Ring Again 61

Time savers for making calls 63

Storing a number on a memory button for Autodial 63

Adding an autodial button 63 Choosing a line for Autodial 63

Using intercom as the line for Autodial 64 Using Last Number Redial 65 Preventing a telephone from using Last Number Redial 66 Using Speed Dial 67 Making a speed dial call 67

Changing and adding System Speed Dials 67

Adding or changing User Speed Dial 68 Using Saved Number Redial 69

Saving a number 69

Dialing a saved number 70 Preventing a telephone from using Saved Number Redial 70

iii

Handling many calls at once 73

Using Hold 73

Retrieving a held call 73

Holding automatically 73

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Listening on hold 73 Holding a call exclusively 74

Using Call Queuing 74

Transferring calls 75

Using the transfer feature 75

Transferring a call 75 Transferring external calls 76

Canceling a transfer 76 Using Camp-on 78 Parking a call 79

Retrieving a parked call 80

Using Call Park 80 Using Callback 82

Forwarding your calls 83

Forwarding your calls to another Norstar telephone 83

Canceling Call Forward 83

Using Call Forward at your telephone 83

Overriding Call Forward 84

Changing the automatic Call Forward settings for a telephone

Changing Forward no answer 84

Changing the delay before a call is forwarded 85

Forward on busy 85

DND on Busy 86

Call Forward and Voice Mail 87 Line Redirection 87

Turning on Line Redirection 88

Canceling Line Redirection 89

Allowing a telephone to redirect calls 89

Turning the redirect ring for a telephone on or off 90

How Line Redirection is different from Call Forward 92

Using Line Redirection 92

Communicating in the office 95

Paging 95

Making a page announcement 95

Activating and deactivating the ability to page 96

Creating page zones 96

Using Page with external paging equipment 98

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Sending messages 98

Sending a message 98 Canceling a message you have sent 100

Viewing your messages 100

Replying to a message 100 Replying to a message using an analog telephone connected to

an ASM 101 Removing items from your message list 102 Removing items from your message list using an analog

telephone connected to an ASM 102 Viewing messages you have sent 103

Using Voice Call 104

Making a Voice Call 104 Muting Voice Call tones 105 Answering a Voice Call without touching your telephone 105 Preventing V oice Calls to your telephone using V oice Call Deny

105 Canceling Voice Call Deny 105

Tracking your incoming calls 107

Using Call Log 107

Call Log options 108 Logging a call manually 108 Deleting old log items 109 Viewing your Call Log 109 Viewing a Call Log item 110 Erasing log items 110 Making a call using Call Log 110 Creating a password to your Call Log 111 Changing your Call Log password 111 Deleting an assigned password 112 Programming a telephone to log calls automatically 112

Using Voice mail 114

Customizing your telephone 115

Finding out what a button does using Button Inquiry 115 Making the display darker or lighter using Contrast adjustment

115

Changing the language on the display 116

English 116 French 116

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Spanish 116

Programming a feature code onto a memory button 116

Programming feature buttons 117 Erasing a feature button 117

Applying button cap labels 118

Types of button caps 119 Identifying the telephones 119 Norstar default button assignments 120 Rules of default button assignment 120

M7310 telephone button defaults 121

M7324 telephone button defaults 122

M7100 telephone button defaults 123

M7208 telephone button defaults 123 Moving line buttons 124 Changing the type of ring 125 Adjusting the Ring volume 125 Hiding the message or calls indication 125

Restoring the messages and calls indication 126

User Preferences 127

Using User Preferences 127

Changing button programming 128

Changing User Speed Dial 130

Changing Call Log options 131

Changing how calls are dialed 131

Changing the language used on the display 131

Making the display lighter or darker 132

Changing the telephone’s ring 132

Programming Hunt Groups 135

Adding or removing members from a group 136

Moving members of a group 138 Assigning or unassigning lines to a group 138 Setting the distribution mode 139 Setting the hunt delay 141 Programming busy line setting 142 Programming the queue time-out 143 Programming the overflow set 144 Setting the name 145

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Telephone features 147

Installing Norstar telephones 147 Naming a telephone or a line 149 Moving telephones 149 Stopping calls from ringing at your telephone using Do Not

Disturb (DND) 150

Stopping calls 150 Refusing to answer a call 150 Canceling Do Not Disturb 150 Using Do Not Disturb 150

Using Background Music 151

Turning Background Music off 151

ISDN PRI and BRI 153

ISDN PRI 153 ISDN PRI features 154

Network Name Display for PRI 154 Name and number blocking for PRI 155 Emergency 911 Dialing 155 2-way DID 155 Call by Call service selection for PRI 156 Dialing Plan and PRI 157

ISDN BRI 158

Line access from an ISDN terminal 159

ISDN BRI features 159

Network Name Display for BRI 159 Name and number blocking for BRI 160

Service provider features 160

Call Forward 160 Canceling Call Forward 161 Calling the number your calls are forwarded to 161 Automatic Call Back 161

Automatic Recall 161 ISDN BRI terminals 162 ISDN applications for BRI and PRI 162

Videoconferencing and video telephony 162

Desktop conferencing 162

File transfer 162

Telecommuting 162

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/ Table of Contents

Using System features 165

Using alternate or scheduled services 165

Turning Services on and off 166

Turning Services on and off using feature codes 168

Using passwords 171

Using special telephones 174

Using Set lock 178 Changing Set Lock programming for a telephone 179 Using an auxiliary ringer 179

Using Host System dialing signals 180

Group 4 fax 163 Remote LAN access 163 Leased line backup 163 LAN to LAN bridging 163 Internet and database access 163

Preventing certain calls from being made 165 Making additional telephones ring 165 Changing the lines used by outgoing calls 165

An example of how to turn on a Service manually 167

Viewing the active Services from a two-line display telephone

169

Viewing the active Services from a one-line display telephone

169

Using a Basic password 172 Registration password 173 Changing passwords 173 Clearing a Call Log password 174

Direct-dial 174 Changing the direct-dial telephone assignments 175 Hotline 176 Bypassing a Hotline 176 Making a telephone a hotline telephone 177 Control telephone 178

Turning the auxiliary ringer for a telephone on or off 179

Link 180 Preventing a telephone from using Link 181 Pause 181 Long Tones 182 Programmed Release 183

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Run/Stop 183

Wait for Dial Tone 184

Using pulse dialing for a call 184 Using your Norstar system from an external location 184

Controlling access to your Norstar system 185

Direct inward system access (DISA) 185

Class of Service (COS) 186

Maintaining security 186

Accessing Norstar remotely over the public network 186 Tones 187 Using Class of Service (COS) passwords 187

Changing your Class of Service 188 Programming Automatic Time and Date 189

General System features 191

Set profile 191 Line profile 191 Pulse or tone dialing 191 Disconnect supervision 192 Hunt Groups 192 Internal numbers 192 Line assignment 192 Target line 193 Line pools 194 Overflow call routing 194 M7100 telephone 194

Memory buttons 195

One-line display 195

Prime line 196

Private lines 196

Volume bar 196

Wall mounting 197

Troubleshooting 199

Using the alarm telephone 199 Reporting and recording alarm codes 199 Testing the telephone 199

Testing the telephone display 200

Testing the telephone buttons 200

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Testing the speaker in the telephone handset 201 Testing the telephone headset 201 Testing the telephone speaker 201 Testing the power supply to a telephone 202

Common feature displays 203 Index 209

Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01

Getting started with Norstar

Your Norstar digital key system has many powerful features that can be customized to keep up with changes in your workplace.

Using this guide

The person who is responsible for adding or moving telephones or making changes to the system is called the system coordinator. This guide is designed to give the system coordinator all the information he or she needs to carry out these kinds of jobs.

The first section contains step-by-step instructions on changing the time and date, deciding how many rings it takes before a call is forwarded and other day-to-day programming. Once you understand these basic steps, you can move on to the many other features described in the second section of the guide, and refer to the first section only from time to time.

You can look at the contents page for an overview of the features that are available, or check the index for specific features or messages displayed on your telephone.

Emergency 911 Dialing

Emergency 911 Dialing is the capability to access a public emergency response system by dialing the digits “9-1-1”.

Emergency 911 Dialing

State and local requirements for support of Emergency 911 Dialing service by Customer Premises Equipment vary. Consult your local telecommunications service provider regarding compliance with applicable laws and regulations.

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide

/ Getting started with Norstar

Understanding programming

When your system is installed, your installer or customer service representative programs it to work with your telephone lines, with your private network, if you have one, and with optional equipment. They customize the system for your office. All programming is recorded in the

Norstar Programming Record

You may want to further customize your system. For example, you can change how some features work, or adapt the system to changes in your office. Programming allows you to change settings that probably need to be updated regularly because of staff turnover or new business contacts. You can also assign features and program buttons on individual telephones.

There are four ways to customize and maintain your Norstar system:

• Initial programming is done for you by your installer or customer service representative. It deals mostly with how the system interacts with lines, telephones, and other equipment.

• Your programming as a system coordinator changes how features work for the system, as needed. It requires a system coordinator password.

• A basic programming password is available to allow individuals other than the system coordinator to make changes without giving access to sensitive programming capabilities.

• Personal programming is available to anyone through the Feature button on their Norstar telephone. It allows individuals to change how their telephone works to suit themselves.

Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01

Getting started with Norstar /

Before you start

Before you begin programming, plan what changes you want to make. Record the changes in the

Norstar Programming Record

so that you have the information at hand. For example, if you are going to program system speed dial numbers, fill out the page in

Norstar Programming Record

the

so that you have all the numbers

and codes handy once you start programming.

What you’ll need to do programming

Programming is done using a telephone that can show two lines of information on its display. Examples of telephones with twoline displays are shown on page 4.

You need a programming overlay to show which buttons to press when you are doing programming. See “The programming overlay” on page 6.

When you use a telephone for programming, it is taken out of service. This means it is unable to receive or make calls, and the call forward features do not work. Do not use the main reception telephone for programming because you may lose incoming calls.

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide

/ Getting started with Norstar

Using Buttons

The two-line telephone you use for everyday calling is used for changes and maintenance. Examples of telephones with two-line displays are shown in the illustration.

M7324 M7310

The next illustration numbers the buttons that are used for both day-to-day communication and programming on the M7310.

1 1

Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01

Dial pad

Getting started with Norstar /

Used for dialing numbers when you are making calls. It’s also used for entering numbers and letters when you’re programming.

Display

Display buttons

Memory buttons

Dual memory buttons

Shift button

Feature button

Hold button

Release button

Shows instructions for everyday calling as well as for programming.

Have a variety of uses. The current use is shown on the display above each button.

Dial a number or feature code stored on the button.

Can store two numbers or feature codes (used with the shift button).

Press the shift button before a dual memory button to activate the second number or feature code stored on a dual memory button.

Allows you to enter a feature code while using or programming the telephone.

Puts an active call on hold. Hangs up an active call or ends programming.

The M7324 is different from the M7310 in two ways: it does not have dual memory buttons (item 5) or a shift button (item 6).

Using the buttons under the display

The three display buttons are used both for telephone features and programming, but what each button does depends on what the display shows. Some display instructions that you may see when making changes on the system are

CHANGE

COPY

. In

this guide, display button instructions are underlined.

Display buttons

display button

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide

/ Getting started with Norstar

The programming overlay

When you begin programming, a group of buttons on the telephone become the buttons for moving through programming headings and settings. The programming overlay is a paper cutout (found at the back of this guide) that shows the directions the four buttons take you when programming.

Placing the programming overlay

Norstar Programming Overlay

Heading

Back Next

Show

Norstar Programming Overlay

Heading

Back Next

Shows you the heading for the current level

Moves you one item back at the current level

Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01

Heading

Back Next

Show

Norstar Programming Overlay

Show

Shows you the first setting within the level Moves you one item forward at the current level

Getting started with Norstar /

Programming buttons are active or inactive at different stages of programming. A button is active (meaning you can use that

option), when the indicator next to it is lit (

or º).

A map for working in programming

The programming maps on the following two pages show the headings you’ll see when you move through the display menu after pressing the password (the default password is

¤‹ﬂ›ﬂ

ƒ••ÇØˆÏÈÌ

ÅÎ˜Èˆ

). The maps show you the choices under each

menu heading.

Another level of access is provided for special programming instances (the default password is

‡¤‡ﬁ°‡

SCPLUS).

A Basic password can be used with a limited number of feature codes, including

••ÊÈ˜‰

and the codes for turning call services on and off. For more information, see “Using passwords” on page 171.

and entering

Terminals&Sets

Lines

Services

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide

Terminals and sets - Customize the many features used by telephones. You can change where a call is forwarded, give a telephone a name, or allow certain features to be used at a telephone. You can change the button programming on any telephone on the system.

Lines - Program names for each line.

Services - Turn services on or off. These are Ringing service, (often called night service) that allows additional telephones to ring, Restriction service that blocks certain kinds of calls and Routing Service that decides what lines a call uses.

/ Getting started with Norstar

Sys speed dial

Passwords

Time&Date

System prgrming

System speed dial - Program up to 70 different telephone numbers so that people in your office can dial them with a two-digit code.

Passwords - Change the password you use for programming, or erase a Call log password. On an XC system, you can also change the password for Companion portable telephone registration.

Time and date - Change the time, date, or both.

System programming - On an XC system, you can enable or disable registration for Companion portable telephones.

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Getting started with Norstar /

Use prime line

(italic text) = instructions or descriptions

Legend:

Name (grey text) = appears only if needed to complete programming

Enter digits

“

(go to previous item)

number, or speed dial number

(black box) = items are in a list

(grey box) = enter an extension number, line

≠

(go to next level)

‘

(go to next item)

Fwd to

Fwd delay

Fwd no answer ˆ

Fwd on busy ˆ

DND on busy

Handsfree

Capabilities ˆ

Name

User prefernces ˆ

LIST

Show set:_ ˆ

press

Enter digits or

Fwd to

HF answerback

Restrictions ˆ

Intrnl#

Extrnl#

Paging

D-Dial

Hotline ˆ

Priority call

Page zone

Pickup grp

Telco features ˆ

Allow redirect

Aux. ringer

ATA ans timer

MsgIndicate

Redirect ring

ATA Settings ˆ

User speed dial

Call log opt’ns

Model

Button prgrming

Dialing opt’ns

Language

Display cntrst

Ring type

Set lock

Allow last no

Set restrns

Name

Show line:_ ˆLines

Allow saved no

1stDisplay

Allow link

Called ID

LIST

press

Enter digits or

–

(go to previous level)

Key to Navigation:

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide

Terminals & Sets

10 / Getting started with Norstar

Log pswd

Sys Coord 23646

Registration

Portable DNs

Basic 22742

Status

Re-evaluation

Radios

Cell Assignment

Backgrnd music

On hold

Receiver volume

Cells

Camp timeout

Park timeout

Park Mode

Trnsfr callbk

Netwk callbk

Held reminder

Remind delay

Confrence tone

Directd pickup

Page Tone

Page Timeout

Auto Time&Date

Call log space

AlarmExtn

Extn relocation

Sched:Night

Sched:Evening

Sched:Lunch

Sched:Sched 4

Sched:Night

Sched:Evening

Sched:Lunch

Sched:Night

Sched:Evening

Ringing service ˆ

Restrn service ˆ

Routing service ˆ

Services

Sched:Sched 5

Sched:Sched 6

Sched:Sched 4

Sched:Sched 5

Sched:Sched 6

Sched:Lunch

Sched:Sched 4

Sched:Sched 5

Sched:Sched 6

add/change tel#

Use prime line

Display digits

Name

LIST

Speed dial #:_ ˆ

press

Enter digits or

Sys speed dial

LIST

Show set:_ ˆ

press

Enter digits or

Call Log pswds ˆ

Progrmng pswds

Passwords

Reg. pswd

Registration ˆ

Hour

Minutes

Year

Month

Time&Date

Name

Member DNs

Line assignment

Mode

Hunt Delay

Radio data ˆ

Day

Show Group

Hunt Groups ˆ

Featr Settings ˆ

Companion* ˆ

If Busy

Sys Prgrming

Q Timeout

Overﬂow

Business Name

*MICS-XC only

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Getting started with Norstar / 11

Starting and ending a session

As system coordinator the first steps in making any change to the Norstar system are always the same.

Press

Jan 1 12:00pm

Feature:

Press

••ÇØˆÏÈÌ

pressing

. It’s the same as

••¤ﬂﬂ‹››

Password:

Terminals&Sets

ÅÎ˜Èˆ

Check the

is the password, unless the password has been changed.

Norstar Programming Record

RETRY

Press

ÅÎ˜Èˆ (¤‹ﬂ›ﬂ

to re-enter the password if it is entered wrong.

The display shows the first of the seven headings available for administration programming.

for the most recent password.

). Press RETRY

Ending a session

Display digits:Y

CHANGE

End of session

The system goes ahead with any changes you make to programming as soon as you move away from a setting, either by using the navigation buttons or

Press ® to end the session.

After a few seconds, the time and date reappears on the display.

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12 / Getting started with Norstar

You can see if the changes you have made to telephone programming have taken effect by pressing the UPDATE

display

key. The display shows you how many telephones have not been updated.

Press DNs

to see the specific extensions where programming changes have not taken effect yet. Items disappear from the list as they are updated.

Record any changes you make in the

Norstar Programming Record

If there is a problem with the system, the installer needs to see a history of the changes you have made. Remember to inform people in your office of any changes you have made that affect them. For example, you may change system speed dial codes or change the number of rings before an unanswered telephone is forwarded.

Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01

Frequently used programming operations

The following sections highlight the most frequently used programming operations. To consult these or other programming operations, see either the Table of Contents or the Index.

Changing the time and date on the display

Press

Jan 1 12:00pm

Feature:

Password:

RETRY

Press

••°›ﬂ‹

••ÊÈ˜‰

Press

¤¤‡›¤(ıÅÍÈÇ

¤‹ﬂ›ﬂ (ÅÎ˜Èˆ

(which is the same

) or

)

/ 13

The passwords can be changed. See “Using passwords” on page 171 for more information.

Entering letters and numbers using the dial pad

first press

fourth press

P0881591 Issue 01 Modular ICS 4.0 System Coordinator Guide

second press third press

14 / Frequently used programming operations

In this example, you are changing the time to 1:30 p.m.

Hour:01

Press CHANGE.

NEXT CHANGE

Hour:___ CANCL

AM OK CHANGE

Hour:01

Press the dial pad buttons to enter the hour. Use two digits for all hours. The clock on the display shows either one or two digits.

The display prompts you to choose a.m. or p.m. Press CHANGE

Press NEXT.

and OK to select p.m.

NEXT CHANGE

Minutes:00

Press CHANGE.

NEXT CHANGE

Minutes:___

Press the dial pad buttons to enter the minutes.

CANCL

If you are only changing the time and not the date, press ® to end your session.

In this example, you are changing the date to July 15, 1998.

Minutes:30

Press NEXT.

NEXT CHANGE

Year:97

Press CHANGE.

NEXT CHANGE

Year:___

Press the dial pad buttons to enter the year.

CANCL

Year:98

Press NEXT.

NEXT CHANGE

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Frequently used programming operations / 15

Month:01 NEXT CHANGE

Month:___ CANCL

Use numbers for the months: 01 is January; 12 is December.

Month:07 NEXT CHANGE

Day:01 NEXT CHANGE

Day:___ CANCL

Day:15 CANCL

End of session

Press CHANGE.

Press the dial pad buttons to enter the month.

Press NEXT.

Press CHANGE.

Press the dial pad buttons to enter the day.

Press ® to end your session.

The clock controls the schedules used for services such as ringing and routing services.

After a power failure, the clock is behind by the length of time power was lost. For example, if the power is out for two minutes, the clock is two minutes behind.

You can program your Norstar system with the Automatic Time and Date feature to automatically update the time and date. Whenever the clock is out of sync by more than two minutes, as a result of a power failure or a loss of power, the first incoming call updates the clock automatically after two rings.

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16 / Frequently used programming operations

Note: CLASS Trunks are required for this feature to work.

Consult your customer service representative to determine if you have CLASS Trunks.

This feature also allows the automatic changing between North American daylight savings and standard time. Your system uses the time and date information from the first incoming call after two rings to update to daylight savings or standard time.

The Automatic Time and Date feature automatically overrides any manually programmed changes to the time and date in your system.

Note: The year is not included with the time and date

information and must be programmed manually if the current year differs from the network time.

Programming Automatic Time and Date

You can program the Automatic Time and Date feature to enable your system to automatically update the time and date after a power failure, and to automatically change between daylight savings and standard time.

Press

Jan 1 12:00pm

Feature:

Password:

RETRY

The passwords can be changed. See “Using passwords” on page 171 for more information.

Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01

Press

••¤ﬂﬂ‹››

Press

‡¤‡ﬁ°‡

Terminals&Setsˆ

Sys prgrmingˆ

Change DNsˆ

Featr settingsˆ

Backgrnd music:

CHANGE

Frequently used programming operations / 17

Press

‘

prgrming.

Press

≠

Press

‘

Press

≠

Press

‘

AutoTime&Date.

until the display shows System

until the display shows

AutoTime&Date:

Press CHANGE to choose Y or N.

CHANGE

Adding or changing a system speed dial

You program a speed dial on your Norstar so that anyone in your office can dial a frequently used number using a two-digit code.

To change a speed dial that already exists, follow the same steps. The new programming overwrites the previous number and settings.

Begin the programming session

Press

Jan 1 12:00pm

Feature:

Press

••¤ﬂﬂ‹››

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18 / Frequently used programming operations

Press

Password:

¤‹ﬂ›ﬂ

RETRY

Choose a speed dial code

Terminals&Setsˆ

Sys Speed Dialˆ

Speed dial #:___

Press

‘

≠

‚⁄

three times.

Press

LIST

You can pick any system speed dial code between 01 and 70.

Press

Speed dial #:01ˆ

≠

FIND

Add or change the telephone number

01:No number

Press CHANGE.

CHANGE

01:___ CANCL OK

01:nnnnnnnn__ CANCL BKSP OK

Use the dial pad to program the telephone number that you want to add. The telephone number can be up to 24 digits long.

Your display shows the telephone number, and not n’s as shown here. Press OK

Select a line for the speed dial code

01:nnnnnnnn

‘

Press

CLR CHANGE

Use prime line

CHANGE

Stop pressing CHANGE when the display shows the prime line again.

Modular ICS 4.0 System Coordinator Guide P0881591 Issue 01

Press CHANGE to see your options: Use prime line, a specific line (for example Use line: 01), a line pool (for example Pool code:71), or Use routing tbl.

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