Nortel Networks Meridian 1 PC Console Interface Unit User Manual

This quick reference guide describes the basic components of the Meridian 1 PC Console Interface Unit (PCCIU), and
provides instructions for what you should do if your PC power fails, or the PCCIU does not work properly.

Note: The attendant cannot receive calls until your associated PC-based Console software application is up and

running.

The front panel

Meridian 1 PC Console Interface Unit Quick Reference Guide

The front panel of the Meridian 1 PCCIU contains the following:

•The brandline insert, which you can replace with your own company’s logo.

•The alerter speaker, which lets you know when you have an incoming call.

•The volume control, which enables you to adjust the headset or handset volume.

•The Status LED, which indicates the current operating status of the PCCIU:
— Solid green indicates that the PCCIU is working properly.
— Off indicates that there is no power going to the PCCIU. Contact your system

administrator.

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— Flashing red is a major alarm indicating that a system-related error has occurred

at the Meridian 1 system. Contact your system administrator.

— Flashing green indicates one of the following:

a. PCCIU is in Night Service or Position Busy
b. Power Fail Transfer (PFT) switch is in the incorrect position (Off)
c. handset or headset is not connected properly

— Solid red indicates that the PCCIU is not communicating with the PC properly.

Contact your system administrator.

— Solid yellow indicates that a failure occurred during the PCCIU self-test diagnostic

routine. Contact your Nortel distributor.

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Figure 1: Front panel of the PC Console Interface Unit

PC Console Interface Unit Quick Reference Guide-N0039836 Page 1 of 4 Standard 3.00

Meridian 1 PC Console Interface Unit Quick Reference Guide

The back panel

Figure 2: Back panel of the PC Console Interface Unit

The side panel

The back panel of the PCCIU contains the Power Fail Transfer (PFT) switch, which enables
you to answer calls directly from an M3900 Series Digital Telephone if the power fails. Refer
to “Answering calls during a PC or power failure” on page 3. The back panel also contains
components used to install and troubleshoot the PCCIU.

A headset is attached to the RJ32 jack or a handset to the PJ327 two-prong connector jack
on either side of the PCCIU

.

Note 1: The PCCIU supports both amplified and non-amplified headsets.
Note 2: The PCCIU does not support carbon-type headsets or handsets. Contact your

Nortel distributor for further information on headsets and handsets.

Figure 3: Side panel of the PC Console Interface Unit

Standard 3.00 Page 2 of 4 PC Console Interface Unit Quick Reference Guide-N0039836