Nortel Networks M2216ACD, M2016S User Manual

Meridian Digital Telephones and Options

Nortel Knowledge Network

M2006 M2008/M2008HF M2616 M2216ACD M2016S Secure Set

Quick Reference Guide

Enterprise Solutions Documentation

Introducing your Meridian Digital Telephone

Your Meridian Digital Telephone provides easy access to a wide range of business features. Your telephone system administrator assigns features to your feature keys, and provides you with passwords and other codes as required. One of the codes provided by the administrator is the Special Prefix Code (SPRE) which you need in order to use some features. For other features, the SPRE is optional. There are three models of Meridian Digital Telephone. The M2006 has six feature keys. The M2008 has eight feature keys, and the M2008HF includes a built-in microphone. The M2616, shown below, has 16 feature keys and also includes a builtin microphone. The M2216ACD and M2016S Secure Set also have 16 feature keys. Many of the features described in this manual are also available on the M2616CT Cordless Telephone. Please refer to the documentation packaged with the M2616CT.

Introducing your Meridian Digital Telephone

Message Waiting Light

The Message Waiting light turns on to indicate that a message has been left for you.

LCD Indicator

A steady º means the feature or line is active. A flashing º means the line is on hold or the feature is being programmed.

Meridian Display Option

The Meridian Display Option, with adjustable angle and contrast, shows you features, instructions, and incoming call information. It attaches to the M2008/M2008HF or M2616, and is standard on the M2216ACD.

Release

By pressing ®, you can disconnect an active call. You may also hang up the handset. useful for disconnecting handsfree calls.

Hold

By pressing on hold. Return to the caller by pressing the

extension key beside the flashing

, you can put an active call

Microphone

A microphone is an integral part of the M2616 and M2008HF telephone, allowing you to have a telephone conversation without using the handset.

Volume Bar

Use ® to control the volume of the handset and the speaker. Raise the volume by pressing the right side of the bar. Lower it by pressing the left side.

Feature keys

You access telephone features and telephone lines with the feature keys. The keys are labeled for your convenience.

Main Extension key/Primary Directory Number (DN) key

By pressing the lower right-hand key (or lifting the handset), you can make a call on your primary line. The telephone may also have other line keys. (The M2006 only supports a single line key).

º.

is especially

Introducing your Meridian Digital Telephone

Auto Dial

lets you dial a specific telephone number by pressing a feature key.

To store an Auto Dial number:

1. Without lifting the handset, press Auto

Dial. The associated LCD

Indicator flashes º.

2. Dial the number.

To use Auto Dial:

To display the Auto Dial number:

3. Press Auto Dial again.

1. Lift the handset or press a DN Key (see Note below).

2. Press Auto Dial. The stored number is dialed automatically.

1. Press Display.

2. Press Auto Dial. The number is displayed.

Note: A DN (Directory Number) Key is used to

access a line on your telephone.

Placing a call on hold

Use the Hold feature to place a call on hold. An example of where hold would be useful would be to answer a call on a second line without disconnecting from your original call.

To place a call on hold:

Press Hold. The LCD indicator º flashes beside the line on hold.

To retrieve a call on hold:

∫ 2637

The LCD indicator flashes slowly.

The caller may hear music if this is programmed on your system.

Press the DN Key beside the flashing LCD indicator

Introducing your Meridian Digital Telephone

Transferring calls

Use the Transfer feature to redirect a call to a third party.

To transfer a call to another number:

†

For MSL-100 systems:

†

If the person you are calling is not available:

1. Press Tra ns fer. The other party is on hold and you hear dial tone. The LCD indicator lights steadily.

2. Dial the DN that you want to transfer the call to.

3. Press Tra nsf er again, either when you hear ringing, or after you talk privately to the person you are transferring the call to.

The LCD indicator goes from steady to off.

Press Transfer or Conference then press release to complete the transfer.

∫ 2637

Press the DN Key beside the flashing LCD indicator call.

The LCD indicator goes from flashing to steady.

. You will be reconnected with the

Introducing your Meridian Digital Telephone

Using Handsfree

If your telephone is a an M2616 or M2008HF model, you can use the built in microphone and speaker instead of the handset. At ant time during a call, you can switch to the handset by picking it up. You can also mute your microphone so that the other party cannot hear you speaking.

To use Handsfree on a call:

∫ 2637

To mute a Handsfree call:

To switch from the handset to Handsfree:

Press Handsfree Mute or a DN Key* instead of picking up your handset.

* For MSL-100 systems, Handsfree Mute must be pressed

4. Press Release to end your call.

1. Press Handsfree Mute. The LCD indicator flashes.

2. Press Handsfree Mute again to return to the two-way conversation.

1. Press Handsfree Mute.

2. Replace the handset.

Making calls quickly and easily

Conference

You can set up a conference call for up to three (or six) people, including yourself. Contact your telephone system administrator to find out the maximum number of persons you can join in a conference call on your system.

To set up a conference call:

1. While on a call, press Conference. The other party is on hold and you hear dial tone.

2. Dial the next number to add to the conference. When the call is answered, you may talk privately with the person before they join the conference.

If the person you are adding to the conference is not available:

∫ 2637

3. Press Conference again to join all callers.

If necessary, repeat the procedure to include up to six people in the conference.

Press the DN Key with the flashing º.

Last Number Redial

Last Number Redial allows you to automatically redial the last number you dialed.

To use Last Number Redial:

1. Lift the handset.

√

2. Press Last Number Key.

∫ 2637

• Press Primary DN Key twice.

∫ 2637

For MSL-100 systems:

££

Press the Pound Sign Key twice.

Making calls quickly and easily

Ring Again

If you receive a busy tone or the person does not answer when trying to reach someone in your office or private network, Ring Again automatically redials that number and lets you know when that person is free, or that the person has used his telephone.

To use Ring Again:

1. You dial a DN and receive a busy tone or no answer. Press Ring Again.

2. Replace the handset or press Release.

When the number you want to reach is free, or the person has re-used his set, you hear the Ring Again signal.

3. Lift the handset or press a DN Key.

To cancel Ring Again:

4. Press Ring Again to automatically redial the number.

Press Ring Again.

Stored Number

The Stored Number feature allows you to store a single telephone number that you can dial quickly. You can easily change the stored number.

To store a number when you're not on a call:

To store a number when you're on a call:

1. Without lifting the handset, press Stored

No.

2. Dial the number.

3. Press Stored No again. Any number previously stored is replaced.

After you dial the number, press Stored No.

Making calls quickly and easily

To display the stored number:

1. Press Display.

To call the stored number:

2. Press Stored No. The number is displayed.

1. Lift the handset or press a DN Key .

2. Press Stored No.

Group Call

Group Call automatically calls members of a predefined group, one at a time, until they have all answered. Ask your system administrator for details on creating a conference call group. This feature is available on MSL-100 as “Preset Conference”.

To call group members:

Lift the handset

or press a DN Key.

∫ 2637

≈

2. Press

3. When all members have answered, the

Group Call

are called automatically. The LCD indicator beside the flashes until all members have answered.

LCD indicator stops flashing and remains on.

. The group members

Group Call

Key

Group Listening

The group listening feature allows you to listen to a call through the speaker while speaking through the handset, thus allowing a third party(ies) to listen to both sides of the conversation. This feature is not available in all market regions or on MSL-100 systems. Check with your system administrator for availability and information on local laws governing the use of this feature.

To activate group listening:

∫

GGGGrrrroooouuuup

p LLLLiiiisssstttteeeennnn

p p

To turn group listening off:

∫

GGGGrrrroooouuuup

p LLLLiiiisssstttteeeen

p p

or Press the Group Listen Key again or Replace

n n

While on a call, press the Group Listen Key.

the handset.

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