Nortel Networks IP Phone 1535 User Manual

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Nortel Communications Servers

Nortel IP Phone 1535 Installation and Commissioning

NN43160-300

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Document status: Standard Document version: 02.03 Document date: 28 October 2009

LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners. Sourced in Canada.

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Revision history

October 2009

Standard 02.03. This document is up-issued to support the Nortel IP Phone 1535 on Nortel Communication Server 1000 Release 6.0.

November, 2007

Standard 02.02. This document is issued to support the Nortel IP Phone 1535 Phase 2 on Nortel Communication Server 2000 Release SN10.

September, 2007

Standard 02.01. This document is issued to support the Nortel IP Phone 1535 Phase 2 on Nortel Multimedia Communication Server 5100 Release

4.0.

November, 2006

Standard 01.01. This document is issued to support the Nortel IP Phone 1535 in Multimedia Communications Server 5100 Release 3.5.

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4 Revision history

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Contents

New in this release 9

Features 9

How to get help 11

Contents 11 Getting help from the Nortel web site 11 Getting help over the telephone from a Nortel Solutions Center 11 Getting help from a specialist by using an Express Routing Code 12 Getting help through a Nortel distributor or reseller 12

About the Nortel IP Phone 1535 13

Care of the IP Phone 1535 14 Safety information 14 IP Phone 1535 shipping box content 14 Default factory settings 14 Technical speciﬁcations 15 Multiple language support 16 Description of the IP Phone 1535 menu options 16

Using the SD/MMC card 18

Other changes 9

VoIP Settings menu 16 System Settings menu 17

First time installation of the IP Phone 1535 21

Installing the IP Phone 1535 for the ﬁrst time 21 Procedures for installing the IP Phone 1535 for the ﬁrst time navigation 23 Provision the Communications Server 23 Physically install the IP Phone 1535 24

Installation guidelines 24 Connect the handset 24 Connect the IP Phone 1535 to a power source 24 Attach the IP Phone 1535 to the stand 25

Connect to PSTN 25 Logging in to the IP Phone 1535 Admin Mode 25 Connecting the IP Phone 1535 to the LAN 26 Enabling the LAN connection proﬁle 26

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6 Contents

Accessing and modifying the LAN Network Settings 27 Enabling the WiFi connection proﬁle 28 Access and modify Wireless Settings 29 Modifying User Information parameters 30 Modifying Proxy parameters 31 Conﬁguration of NAT-traversal 32 Conﬁguring VoIP domain name information 33 Modifying port assignments 33 Registering the IP Phone 1535 34

Conﬁguration on a CS 1000 system 37

Limitations 37

IP Phone 1535 system software updates 39

Checking for available IP Phone 1535 software updates 39 Initiating manual software updates for the IP Phone 1535 40 FTP software update process 41 Provisioning the FTP update server 41

Conﬁguring the FTP server login account 42

Provisioning the FTP server directory structure 42

FTP software update ﬁles 43

Handling the FirmwareUpdateRequest.acfg ﬁle 43

Additional conﬁguration using the VoIP Settings menu 47

Registration option 47 De-Registering the IP Phone 1535 47 Setting the registration interval using the Expires conﬁguration option 48 Misc. (Miscellaneous) conﬁguration option 48 Accessing and modifying Call Total Bandwidth (CTBW) 49 Modifying Codec Priority lists 50 Conﬁguring VoIP Voice Mail 51

Additional conﬁguration using the System Settings menu 53

Modifying the Date and Time 53 Accessing and activating the Reset function 53 Accessing the Technical Features conﬁguration option 54

Conﬁguring Email 57

Conﬁguring IP Phone 1535 Email account information 57

Emails containing phone number strings 58

The IP Phone 1535 Camera 59

Enabling and disabling the Camera 59

Troubleshooting 61

Required software for CS1000E call server in MCS5100 conﬁguration 61 Known issues 61 Basic troubleshooting 61 Troubleshooting connectivity issues 61

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Contents 7

IP Phone 1535 regulatory information 63

IP Phone 1535 emissions statement 63 Regulatory information and disclaimers 63 Regulatory and safety information 64 Warnings 65

Connecting to PSTN 65

Wireless 65

Connecting power 65

Connecting to LAN 65

Operation 65

Location 65 USA-FCC (Federal Communications Commission) statement 65 FCC Interference statement 66 Compliance statement for Canada 66 Telecom requirements for both Canada and USA 66

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8 Contents

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New in this release

The following sections detail what is new in NortelIP Phone 1535 Installation and Commissioning (NN43160-300) for Phase 2.

Features

See the following sections for information about feature changes:

•

"Conﬁguration of NAT-traversal" (page 32)

•

"Modifying the Date and Time" (page 53)

•

"Access and modify Wireless Settings" (page 29)

Other changes

IP Phone 1535 is supported on Communication Server 1000 Release 6.0. For more information, see "Conﬁguration on a CS 1000 system" (page 37).

This document was updated for support of Nortel Communications Server

2000.

This document was renumbered from NN43160-101 to NN43160-300.

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10 New in this release

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How to get help

This section contains information on the following topics:

•

Getting help from the Nortel web site

•

Getting help over the telephone from a Nortel Solutions Center

•

Getting help from a specialist by using an Express Routing Code

•

Getting help through a Nortel distributor or reseller

Getting help from the Nortel web site

The best way to get technical support for Nortel products is from the Nortel Technical Support web site:

ww.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. From this site, you can:

•

download software, documentation, and product bulletins

•

search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues

• sign up for automatic notiﬁcation of new software and documentation

for Nortel equipment

•

open and manage technical support cases

Getting help over the telephone from a Nortel Solutions Center

If you do not ﬁnd the information you require on the Nortel Technical Support web site, and you have a Nortel support contract, you can also get help over the telephone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following web site to obtain the telephone

number for your region:

ww.nortel.com/callus

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12 How to get help

Getting help from a specialist by using an Express Routing Code

Toaccess some NortelTechnicalSolutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

ww.nortel.com

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

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About the Nortel IP Phone 1535

This section provides an overview description of the IP Phone 1535, including its technical speciﬁcations, factory settings, and basic menu structure.

The physical layout of the IP Phone 1535 is shown in the following image:

Figure 1 The IP Phone 1535

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14 About the Nortel IP Phone 1535

Care of the IP Phone 1535

Clean the IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solvents. Avoid using dry cloths as they can generate static electricity, which can be potentially dangerous for the electrically sensitive parts of the IP Phone 1535.

To avoid audio problems caused by electromagnetic interference (EMI), install the IP Phone 1535 in a location away from electromagnetic sources, such as microwave ovens.

Safety information

The IP Phone 1535 complies with the binational UL 60950-1/CSA 60950-1 and EN 60950-1 Safety Standards.

IP Phone 1535 shipping box content

The shipping box contains the following components:

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1 IP Phone 1535 Telephone Base

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1 Handset

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1 RJ-45 LAN Cable

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1 External Universal Adapter: 100V~240V, 50Hz~60Hz

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1 Nortel IP Phone 1535 Getting Started Guide (Part Number NN43160-101)

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1 Coiled Handset Cable

Default factory settings

The IP Phone 1535 has the following default settings:

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Ring Tone volume: Level 3

• Handset/Hands Free volume: Level 3

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Date: 01/01/2007 (MM/DD/YYYY)

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Time: 00:00 (HH:MM)

• Ringing mode: Standard

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VIP Filter: Disabled

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Video Quality: Level 3

• Camera: Enabled

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Screen Size: Remote/Local Small

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Screen Color: Default

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Screen Background: Blue

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Screen Saver: Disabled

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PIN: 0000

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Network Connection Proﬁle: LAN

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Email Account Protocol: POP

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DHCP: Enabled

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ESSID: None

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Encryption: None

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Authentication: None

Technical speciﬁcations

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Unit Base Size: 206 x 190 x 50 mm.

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Handset Size: 184 x 42 x 32 mm.

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Approximate Weight: 2.06 lbs / 0.94 kg

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Main Processor: Intel PXA270 @ 416 MHz

Technical speciﬁcations 15

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RAM: 64 MB SDRAM

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Flash Memory: 128 MB NAND

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LAN Port: RJ-45

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WLAN Interface: IEEE802.11b/g

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SD/MMC slot

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SIM slot (Compliant with standard ISO 7816-3(2002-06-01) and 3G TS

31.101. SIM card operates with voltages of 1.8V (Class B) and 3V(Class C) - Class A (5V) is not supported.)

•

Audio Codec Types: G.711 a-law and u-law: 20, 30, 60 msec payload, G.723.1: 30, 60 msec payload, G.729A: 20, 30, 60 msec payload, AMR-NB: 20, 40, 60 msec payload

•

Video Codec Types: H.263 (RFC 2190) and H.264

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Ring Melodies: 50 polyphonic

•

Images: 5 png

•

Operating Temperature: +0

•

Operating Humidity: 5% to 95%, Noncondensing

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Noise Level: 15 dB @ 1 m



Cto50C

• Dialing Mode: DTMF (Dual Tone Multi Frequency)

•

Power: External Universal Adapter

•

AC Input: AC100~240V, 50-60Hz, 0.5A

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16 About the Nortel IP Phone 1535

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DC Output: DC5V, 3.0A

Multiple language support

The IP Phone 1535 supports the following languages:

•

English

•

French

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German

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Korean

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Latin American (LA) Spanish

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Portuguese

Description of the IP Phone 1535 menu options

The following sections describe the various administrative menu options used in the conﬁguration and operation of the IP Phone 1535.

On the IP Phone 1535, there are two login modes, the standard User mode and the restricted access Admin mode. In order to have access to the system administrative functions, you must log in to the IP Phone 1535 using Admin Mode.

For more information, see "Logging in to the IP Phone 1535 Admin Mode"

(page 25).

VoIP Settings menu

After you enable either the LAN or WiFi connection proﬁle and conﬁgure the connection settings to allow successful connection of the IP Phone 1535 to the local network, you can use the VoIP Settings menu to conﬁgure the IP Phone 1535 to ﬁnd and use Voice Over IP (VoIP) services installed on your network.

Accessing the VoIP Settings menu:

Step Action 1

Log in to the IP Phone 1535 using the Admin Mode. For more information, "Logging in to the IP Phone 1535 Admin Mode" (page

25).

From the Main Menu, select Settings > VoIP Settings, and press

OK.

—End—

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On the VoIP Settings menu, the following conﬁguration options are available:

•

User Information: Modify the parameters of this conﬁguration option

to specify information used to identify the installed IP Phone 1535 as a client on your VoIP network. For more information, see "Modifying User

Information parameters" (page 30).

•

Proxy: Modify the parameters of this conﬁguration option to direct the IP

Phone 1535 to your network proxy server. For more information, see

"Modifying Proxy parameters" (page 31).

•

Registration: Initiate the registration of the IP Phone 1535 with the

communications server. For more information, see "Registering the

IP Phone 1535" (page 34).

•

Misc. (Miscellaneous): Use this conﬁguration option to conﬁgure

additional operational functionality of the IP Phone 1535 on your communications server. For more information, see "Misc.

(Miscellaneous) conﬁguration option" (page 48).

System Settings menu

The System Settings menu of the IP Phone 1535 contains the administrative conﬁguration options for system-related parameters.

Description of the IP Phone 1535 menu options 17

Accessing the System Settings menu:

Step Action 1

(page 25).

From the Main Menu, select Settings > System Settings, and press OK.

—End—

On the System Settings menu, the available conﬁguration options are as follows:

•

Admin: The Admin menu provides login access to the Admin Mode,

which is a protected system login to control access to advanced conﬁguration options that affect the basic functionality of the IP Phone

1535. Access to all functions of the System Settings menu requires that you be logged in to the Admin Mode ﬁrst. For more information, see

"Logging in to the IP Phone 1535 Admin Mode" (page 25).

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18 About the Nortel IP Phone 1535

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Date and Time: Manually modify the system date and time on the IP

Phone 1535. For more information, see "Modifying the Date and Time"

(page 53).

•

Network Time: You can conﬁgure the IP Phone 1535 to obtain date and

time updates from the network server. If you enable the Network Time function, the date and time on the IP Phone 1535 updates automatically on a daily basis from the speciﬁed network server.

•

LAN or WiFi : Depending on the network connection proﬁle currently

active on the IP Phone 1535, this option on the System Settings menu offers another path to the conﬁguration options for the currently active network connection proﬁle. With the LAN connection proﬁle active, you can use this menu option to conﬁgure the Network Settings associated with the LAN connection proﬁle. If the WiFi connection proﬁle is active, you can use this menu option to conﬁgure the Wireless Settings associated with the WiFi connection proﬁle. For more information, see

"Access and modify Wireless Settings" (page 29).

•

PIN: Conﬁgure the User PIN, which is used to access secured IP Phone

1535 features such as Video Monitoring and Call Restriction. The default value for the User PIN is 0000.

•

Technical Features: The Technical Features option provides system

information about the IP Phone 1535, including the current hardware and software versions. You can also use this conﬁguration option to check whether new updates are available for the currently installed IP Phone 1535 system software, and to perform the automatic download and installation of any updates that are found. For more information, see

"Accessing the Technical Features conﬁguration option" (page 54).

•

Reset: The IP Phone 1535 incorporates two databases in which data

parametersare stored. The databases serve two basic functions: one for the built-in Phonebook (which stores information related to call-making [forexample, Usernames/ Numbers and blocked call programming]) and one for Settings (which saves any system conﬁguration entries made on the IP Phone 1535). These two databases are reset individually (or at the same time) using the Reset conﬁguration option, which erases the stored data or returns the IP Phone 1535 to factory default. For more information, "Accessing and activating the Reset function" (page 53)

Using the SD/MMC card

Secure Digitial/Multimedia Cards (SD/MMC) are used for external storage of images or sounds. These may be uploaded to the IP Phone 1535 using the SD/MMC card in the card slot provided. For more information, see "About

the Nortel IP Phone 1535" (page 13).

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Using the SD/MMC card 19

This section provides procedures for copying ﬁles to and from the IP Phone 1535 to an SD/MMC card, as well as a list of limitations and supported ﬁle types.

To copy ﬁles from the SD/MMC card to the IP Phone 1535:

Step Action 1

Insert the card into the SD/MMC slot. For more information, see

"About the Nortel IP Phone 1535" (page 13).

2 3

Select MENU > Images and Sounds > Copy. Select one of the ﬁle galleries (Images / Sounds / Videos) that you

want to copy the ﬁles to.

4 5

Select Copy from SD/MMC. Select the ﬁles you want to copy and press SELECT.

—End—

To copy ﬁles from the phone to SD/MMC card:

Step Action 1

Insert the card into the SD/MMC slot. For more information, see

"About the Nortel IP Phone 1535" (page 13).

2 3

Select MENU > Images and Sounds > Copy. Select one of the ﬁle galleries (Images / Sounds / Videos) that you

want to copy the ﬁles to.

4 5

Some general notes for limitation and supported ﬁles types of the SD/MMC card are as follows:

•

Support provided for use of SD/MMC cards up to 1GB in size.

•

Limitation: The IP Phone 1535 cannot display larger than 640 x 480

pixels. An icon will appear instead to notify that “it is too big to display”.

Select Copy to SD/MMC Select the ﬁles you want to copy and press SELECT.

—End—

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20 About the Nortel IP Phone 1535

•

Supported File Types: MIDI Standard MIDI Files 1.0, WAV, IMY

iMelodyversion (v1.0, v1.1 , v1.2), AMR 3GPP TS 26.071, JPG JFIF:1.01, PNG (PNG version 1.2), GIF (GIF87a, GIF89 - Does not support animated gif), 3GP movie ﬁle (3GPP TS.26.140 version 6)

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First time installation of the IP Phone 1535

Installing the IP Phone 1535 for the ﬁrst time

This chapter provides a description of the tasks and procedures that must be completed for you to successfully complete a ﬁrst time installation of the IP Phone 1535 within a Nortel Communications Server IP call environment. In addition, a description is given of the speciﬁc Communications Server provisioning that is required for the successful operation of the IP Phone 1535 on your network.

By using the information and procedures contained in this chapter, you will be able to connect the IP Phone 1535 to your network, making it available for use with IP telephony services installed on your network.

The following task ﬂow diagram shows you the sequence of procedures you must perform to install the IP Phone 1535 for the ﬁrst time. Each of the procedures listed in the diagram may be referenced by title in the

"Procedures for installing the IP Phone 1535 for the ﬁrst time navigation" (page 23) section of this chapter.

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22 First time installation of the IP Phone 1535

Figure 2 Installing the IP Phone 1535 for the ﬁrst time

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Provision the Communications Server 23

Procedures for installing the IP Phone 1535 for the ﬁrst time navigation

•

"Provision the Communications Server" (page 23)

•

"Physically install the IP Phone 1535" (page 24)

•

"Connecting the IP Phone 1535 to the LAN" (page 26)

•

"Enabling the LAN connection proﬁle" (page 26)

• "Accessing and modifying the LAN Network Settings" (page 27)

•

"Enabling the WiFi connection proﬁle" (page 28)

•

"Access and modify Wireless Settings" (page 29)

• "Modifying User Information parameters" (page 30)

•

"Modifying Proxy parameters" (page 31)

•

"Conﬁguring VoIP domain name information" (page 33)

• "Modifying port assignments" (page 33)

•

"Registering the IP Phone 1535" (page 34)

•

"Conﬁguration on a CS 1000 system" (page 37)

Provision the Communications Server

To successfully install or operate the IP Phone 1535 on your network, you must ensure that you have the following conﬁgured:

•

a Communications Server SIP port license is available for each IP Phone 1535 that you want to install.

•

a preconﬁgured SIP account for each connected user.

•

an SIP address and Username / Number alias for each user you want to register.

•

the Communications Server service package has H.263 video enabled.

•

on Communications Server systems without an RTP media portal, the IgnoreMediaPortalInstertionRules option is checked.

•

if your IP telephony environment does not support for the G.723.1 codec on all endpoint devices (on the same node), conﬁgure the G.723.1 codec to the lowest priority on the IP Phone 1535 to avoid problems with codec negotiation. For more information, see "Modifying Codec Priority

lists" (page 50).

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24 First time installation of the IP Phone 1535

Physically install the IP Phone 1535

Basic installation of the IP Phone 1535 consists of connecting to the correct ports using the appropriate cables. Make the physical connections for the handset and power, as well as attach the IP Phone 1535 to the included telephone stand, by following the procedures in the following sections.

Installation guidelines

Consider the following conditions when you choose a location in which to install the IP Phone 1535:

•

Use the IP Phone 1535 in an environment with a temperature range of



•

Place the IP Phone 1535 on a smooth, nonslip surface.

•

Do not install the IP Phone 1535 in a dusty environment; dust deposits can adversely affect moving parts.

• Do not install the IP Phone 1535 in a location directly exposed to

sunlight or radiant heat sources; these can cause damage to electrical components.

•

The IP Phone 1535 does not support Power Over Ethernet (PoE); therefore, do not install the phone on a PoE conﬁguration.

to 40



C and a relative humidity of 5 to 95 percent.

Connect the handset

Step Action 1

Insert one end of the coiled cord into the handset connector port. This port is on the handset cradle side of the IP Phone 1535.

Insert the other end of the coil cord into the port on the handset.

—End—

Connect the IP Phone 1535 to a power source

WARNING

Use only the power adapter supplied with the IP Phone 1535, as other adapters can cause operating anomalies, hazardous conditions, and material damage.

Step Action 1

Insert the power adapter DC plug into the DC power jack, at the rear of the IP Phone 1535 phone base.

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Logging in to the IP Phone 1535 Admin Mode 25

Connect the adapter AC plug into an appropriate AC voltage socket.

—End—

Attach the IP Phone 1535 to the stand

Insert the tabs of the stand into the two slots on the bottom of the IP Phone

1535. This sets the phone at an optimal angle for video camera use.

Connect to PSTN

Your IP Phone 1535 does not support connection to a Public Switched Telephone Network (PSTN).

Logging in to the IP Phone 1535 Admin Mode

The IP Phone 1535 includes an Admin Mode, which is a protected system login designed to control access to advanced conﬁguration options that affect basic functionality of the IP Phone 1535.

Step Action 1

From the Main Menu, select Settings > System Settings > Admin, and press OK.

2 3

Select Log in, and press OK. Enter the Admin password (default is 1234), and press OK.

—End—

You access the following only if you log in to the Admin Mode ﬁrst:

• Camera

•

VoIP Settings menu

•

Network / Wireless Settings menu

•

System Settings menu

ATTENTION

When you log in to Admin Mode and make administrative changes on the IP Phone 1535, you must actively log out of the Admin Mode when ﬁnished in order to prevent unauthorized access to administrative functions by subsequent users. Note that simply resetting or rebooting the IP Phone 1535 does not automatically log you out of your active Admin Mode session.

Logging out of the IP Phone 1535 Admin mode:

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26 First time installation of the IP Phone 1535

Step Action 1

From the Main Menu, select Settings > System Settings > Admin, and press OK.

Select Logout, and press OK.

—End—

Connecting the IP Phone 1535 to the LAN

To connect the IP Phone 1535 to a LAN you must make an RJ-45 connection.

Step Action 1

Insert the RJ-45 cable into the LAN port at the back of the IP Phone

1535. Connect the other end of the LAN cable into an active LAN

connection port on the network.

—End—

Enabling the LAN connection proﬁle

To establish an active network connection, you must conﬁgure the IP Phone 1535 to operate in either of two network connection proﬁles: LAN or WiFi.

The IP Phone 1535 is preconﬁgured to make a network connection using LAN over an Ethernet switch or router. Thus, the LAN connection proﬁle is enabled on the IP Phone 1535 by default.

Step Action 1

From the Main Menu, select Settings >Proﬁle and press OK. Select LAN >Enable (the LAN connection proﬁle is enabled on the

IP Phone 1535 by default). When asked to conﬁrm the change, select Yes to accept.

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—End—

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Accessing and modifying the LAN Network Settings 27

Accessing and modifying the LAN Network Settings

To conﬁgure the IP Phone 1535 with network settings particular to your LAN environment, you must access and conﬁgure the parameters of the Network Settings option. With the LAN Network connection proﬁle enabled, you can access and conﬁgure the parameters of the Network Settings conﬁguration options:

Step Action 1

From Main Menu, select Settings > Proﬁle > LAN > Settings > Network Settings, and press OK to accept.

Select the appropriate conﬁguration options and set network parameters (speciﬁc to your network conﬁguration) for the LAN connection proﬁle:

Parameter Description

Details Displays the network configuration parameters (MAC address, DHCP, IP address,

Subnet Mask, Gateway and DNS) as currently configured on the IP Phone 1535.

DHCP Used to configure DHCP server information (for DHCP-enabled network

environments) or static IP Address information (for DHCP-disabled network environments).

DHCP must be disabled to access further configuration options:

• IP Address

• Subnet Mask

• Gateway

• DNS1/DNS2

If you enable DHCP, these options are automatically configured (through the network DHCP server) after the IP Phone 1535 connects to the network

If manually configuring the DHCP options, the IP Phone 1535 attempts to connect to the network using the parameters you set. Should a connection failure occurs when using your manual DHCP values, the IP Phone 1535 retains its current

configuration values. Check your values for correctness and retry the connection. IP Address View or change network IP address information Subnet Mask View or change the Subnet mask information Gateway View or change default Gateway Address information DNS1/DNS2 View or change the primary (DNS1) and secondary (DNS2) Domain Name

Servers.

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For changes made in any of these conﬁguration options to take effect, you must hit Back to return to the previous menu, and select Apply every time you make a change.

After you successfully connect the IP Phone 1535 to the network using the LAN connection interface, you make both video and voice calls using that interface and the WiFi proﬁle is disabled. So, in this example, when you enable the LAN connection proﬁle, all voice and video calls made using the IP Phone 1535 are made through the LAN connection to the network, and the WiFi connection proﬁle is disabled (along with all menu selections associated with conﬁguring the WiFi connection proﬁle).

Enabling the WiFi connection proﬁle

To establish an active network connection, you must conﬁgure the IP Phone 1535 to operate in either of two network connection proﬁles: LAN or WiFi.

ATTENTION

—End—

The IP Phone 1535 can connect to your network using a wireless connection. To do this, a wireless router or access point on your network (to which the IP Phone 1535 can associate itself) must serve as a bridge connection. With an available access point or wireless router in place, enable the WiFi connection proﬁle to install the IP Phone 1535 on your network using WiFi:

Step Action 1

From the Main Menu, select Settings > Proﬁle and press OK. Select WiFi > Enable, and press OK to activate the WiFi connection

proﬁle.

When you are asked to conﬁrm the change, select Yes to accept.

—End—

With the WiFi connection proﬁle enabled, the IP Phone 1535 locates the available wireless router or access point automatically, and register itself with the WiFi network.

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If further conﬁguration is required for the IP Phone 1535 to establish a network connection after you enable the WiFi network connection proﬁle, the disconnected network connection icon displays. For more information on the network connection icons and network problems, see "Troubleshooting

connectivity issues" (page 61).

Access and modify Wireless Settings

If the IP Phone 1535 does not automatically register itself with a wireless router or access point within your network, the IP Phone 1535 requires manual conﬁguration. With the WiFi network connection proﬁle enabled, you can access and conﬁgure the Wireless Settings conﬁguration options:

Step Action 1 From the Main Menu, select Settings > System Settings > WiFi

> Wireless Settings, and OK.

Access and modify Wireless Settings 29

Select the desired conﬁguration options to set the Wireless networking parameters. The conﬁguration options contained in the Wireless Settings menu are as follows:

Parameter Description

Details Display network information for the wireless router or access point currently in

use by the IP Phone 1535.

Wi-Fi Scanning Search for available wireless routers in the area and report whether encryption

is enabled on the available routers.

ESSID Manually assign the SSID value to be used by the IP Phone 1535 to connect

to the wireless network. If the wireless router is configured to hide (or not broadcast) SSID information, you must use the ESSID option must be used to enter the SSID information manually. Manually setting the SSID information using the ESSID configuration option also requires that you configure either the Encryption or the Authentication option as well. From the Main Menu, Settings > System Settings > WiFi > Wireless Settings, and then select either Encryption or Authentication (as dictated by local network settings). Enter an 8 to 63 character passphrase.

Channel ID Assign a manual value to specify the Wi-Fi channel ID to be used in connecting

the IP Phone 1535 to the wireless network. Encryption Configure data for the encryption key entry (see previous notes for ESSID). Authentication The following are the three options for configuring the IP Phone 1535

authentication method:

•

No Authentication WPA-PSK WPA2-PSK

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—End—

After you successfully connect the IP Phone 1535 to the network using the WiFi connection interface, you make both voice and video calls using that interface and the LAN proﬁle becomes disabled. So, in this example, when you enable the WiFi connection proﬁle, all voice and video calls made using the IP Phone 1535 will now be made through the WiFi connection to the network, and the LAN connection proﬁle will be disabled (along with all menu selections associated with conﬁguring the LAN connection proﬁle).

Modifying User Information parameters

After you have enabled either the LAN or WiFi connection proﬁle and have conﬁgured the settings to allow successful connection of the IP Phone 1535 to your local network, you can conﬁgure the IP Phone 1535 to ﬁnd and use the Voice Over IP (VoIP) services installed on your network. This is done by accessing and modifying required parameters contained in several conﬁguration options on the VoIP Settings menu.

You can use the User Information conﬁguration option (on the VoIP Settings menu) to setup and conﬁgure speciﬁc user data required for VoIP connectivity and use. The user data you enter will be used for client identiﬁcation while accessing connected VoIP services and for client authentication (in registering the IP Phone 1535 with the VoIP network).

For successful registration of the IP Phone 1535 with the VoIP services available on your network, you must access and conﬁgure the User Information parameters as described below:

Step Action 1

From the Main Menu, select Settings > VoIP Settings > User Information , and press OK.

Select the conﬁguration options to modify and press OK. Adjust the values in each of the following parameters as required.

Parameter Description

Telephone Number Modify the assigned Username / Number the configured IP Phone

1535 will use while it has access to Communications Server. The Number is optional when the Username is entered. This value is required information for successful registration of the IP Phone 1535 with the IP telephony services installed on your network.

Display Name (OPTIONAL) Edit the display name of the specific VoIP user account configured

on the IP Phone 1535.

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Modifying Proxy parameters 31

Parameter Description

Authentication Name Enter the User’s SIP account username, as configured on the

Communications Server. This value is required information for successful registration of the IP Phone 1535 with the IP telephony services installed on your network.

Authentication Password Enter the User’s SIP account password, as configured on the

Communications Server. This value is required information for successful registration of the IP Phone 1535 with the IP telephony services installed on your network.

Enter the values as required, and press OK to conﬁrm changes.

Modifying Proxy parameters

After you have enabled either the LAN or WiFi connection proﬁle and have conﬁgured the settings to allow successful connection of the IP Phone 1535 to your local network, you can conﬁgure the IP Phone 1535 to ﬁnd and use your installed proxy server in its operations with your installed Communications Server. If you are conﬁguring the IP Phone for a Communication Server 1000 (CS 1000), you conﬁgure the phone to ﬁnd the SIP Line Gateway (SLG).

For successful registration of the IP Phone 1535, you must access and modify the parameters of the Proxy conﬁguration option as described below:

Step Action 1

From the Main Menu, select Settings > VoIP Settings > Proxy, and press OK.

Select the Proxy Address option.

—End—

3 Enter the IP address of the SPS or SLG and press OK to conﬁrm

5 6

changes. In the current setup, the proxy IP is 47.11.132.164. Select a speciﬁc port and enter the port number to connect to the

network proxy server. By default, the proxy port value is 5060.

Note: If you are conﬁguring the IP Phone 1535 for a CS 1000, the default port value is 5070.

Press OK to conﬁrm changes. Select NAT timer option and then select Disable. The IP Phone 1535

requires this option to register it to the SPS, or if on a CS 1000, the SLG. This option ensures that IP Phone 1535 does not send SIP

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Ping message to the SPS or SLG before sending the REGISTER message.

Note: This option to disable the NATtimer on the IP Phone 1535 is not available in ﬁrmware versions below V.0.2.25. You must install the latest ﬁrmware version (V2.0.76).

NAT-Traversal: The IP Phone 1535 supports two methods of NAT Traversal - the SIP-PING method and the • STUN method. For more information on conﬁguring NAT-Traversal, see "Conﬁguration of

NAT-traversal" (page 32).

Conﬁguration of NAT-traversal

This section provides a description of NAT-traversal on the IP Phone 1535, and its subsequent conﬁguration.

The IP Phone 1535 supports two methods of NAT-Traversal:

•

SIP-PING: requires a Border Control Point (BCP) server for the MCS

5100 Release 4.0 and a RTP Media Portal server for MCS 5100 Release

3.5 if it is located behind a NAT/ﬁrewall.

—End—

•

STUN: The STUN protocol lets a client discover the presence and type

of NATs between the client and the public Internet - a STUN server can be located using DNS to lookup the domain information of the service provider.

Enabling STUN protocol

Step Action 1

From the Main Menu, select Settings > VoIP Settings > Proxy > STUN > Enable.

2 Press OK.

Conﬁguring the STUN server

Step Action 1

From the Main Menu, select Settings > VoIP Settings > Proxy > STUN > STUN Server.

—End—

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Note: If the domain name is used, the STUN server domain should be conﬁgured on the DNS server.

—End—

Conﬁguring VoIP domain name information

To connect IP Phone 1535 to your installed IP telephony services, you must access and conﬁgure the SIP domain name, which is the Service Domain Name conﬁgured on the SPS, or SLG if on a CS 1000 system.

Step Action

Modifying port assignments 33

From the Main Menu,gotoSettings > VoIP Settings > Misc. > Domain Name, and press OK to accept selection.

Enter the SIP Service domain name as conﬁgured on the SPS or SLG, and on the Signaling Server. In the current setup, the Service domain name conﬁgured on the SPS or SLG is sps2.competitive.com.

Press OK to conﬁrm changes.

Modifying port assignments

You can conﬁgure the parameters with UDP port values used to transport IP Phone 1535 operational information (Audio, Video, and Local), according to the particulars of your network environment.

Step Action 1

From the Main Menu, select Settings > VoIP Settings > Misc. > Ports and press OK.

—End—

Select the port type to conﬁgure (Audio, Video, or Local), and press OK. The following are the acceptable value ranges by port type:

•

Audio: Specify the port to be used by the IP Phone 1535 for

audio-related VoIP activity. You can conﬁgure this with a value between 1024 and 65535 (The default value is 23000).

•

Video: Specify the port to be used by the IP Phone 1535 for

video-related VoIP activity. You can conﬁgure this with a value from 1024 to 65535 (The default value is 24000).

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•

Local: The Local port is the port used by the IP Phone 1535

in making connections to the proxy server - the port value you assign must be within the range from 1024 to 65535 (The default value is 5060).

Registering the IP Phone 1535

To access VoIPservices on the connected network, the IP Phone 1535 must ﬁrst register itself as an endpoint with the connected communications server. The Register conﬁguration option on the Misc. menu is used to initiate this registration process, after all required conﬁguration has been completed.

To successfully complete the IP Phone 1535 registration process, ensure that you have conﬁgured the following minimum required information:

•

Under the User Information conﬁguration option of the VoIP Settings menu:

— User Name or Telephone Number

—End—

— Authentication Name — Authentication Password

•

Under the Misc. (Miscellaneous) conﬁguration option of the VoIP Settings menu:

— Domain Name — Ports

•

Under the Proxy conﬁguration option of the VoIP Settings menu: — Proxy Address — Proxy Port

Having veriﬁed the conﬁguration of the above required information, access and initiate the registration process:

Step Action 1

From the Main Menu,gotoSettings > VoIP Settings > Registration .

Choose Register to initiate the registration of the IP Phone 1535 on the SPS or SLG.

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Registering the IP Phone 1535 35

—End—

After completion of the IP Phone 1535 registration process, it is normal to see an idle screen on the display. At the center of the idle screen, the telephone number assigned to the IP Phone 1535 appears, showing that registration is complete.

If registration fails, conﬁrm that all conﬁgured system and VoIP parameters are correct, and initiate the registration process again.

After the initial registration of the IP Phone 1535 with your connected SPS or SLG, you must repeat the registration process any time you make conﬁguration changes to the following:

•

Network Settings

•

Wireless Settings

•

The currently active network connection proﬁle

After the IP Phone 1535 has registered on the network, it is possible to view information about your connection with the Registration Statistics option. To access this option, from the Main Menu,gotoSettings > VoIP Settings > Registration and select Registration Statistics.

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Conﬁguration on a CS 1000 system

When conﬁguring the IP Phone 1535 on a CS 1000 system, you must perform the following:

•

Conﬁgure the IP Phone 1535 as SIPN UEXT type on the CS 1000 Call Server. For more information, see SIP Line Fundamentals (NN43001-508).

•

Conﬁgure Proxy type to CS2K in the phone conﬁguration: — Select Main Menu, Settings, VoIP Settings, Proxy, Proxy Type. — Select CS2K

•

Disable the Network Address Translation (NAT) Timer: — Select Main Menu, Settings, VoIP Settings, Proxy, NAT Timer,

Disable.

•

Disable Stun:

— Select Main Menu, Settings,VoIP Settings, Proxy, STUN, Disable.

Limitations

The following limitations exist for an IP Phone 1535 on a CS 1000 system:

• Call Transfer with Consultation—The IP Phone 1535 does not support Call Transfer with Consultation.

•

Ad Hoc Conference (3-way call and so on)—The IP Phone 1535 does not support Ad Hoc Conference on CS 1000.

•

Video Conference—Video conferencing between Nortel SMC 3456 and IP Phone 1535 is not recommended because Call Hold/Retrieve invocation between these two clients in a video call can cause the IP Phone 1535 to lock up and requires a reboot of the IP Phone 1535.

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IP Phone 1535 system software updates

Checking for available IP Phone 1535 software updates

You can use the Check Updates function to have the IP Phone 1535 check for available updates for its installed system software, which can be downloaded from your locally managed FTP server and installed automatically (for more information on provisioning your FTP server, see

"Provisioning the FTP update server" (page 41).

Using the Check Updates option to determine available updates:

Step Action 1 Log in to the IP Phone 1535 using the Admin Mode. For more

information, see "Logging in to the IP Phone 1535 Admin Mode"

(page 25).

From the Main Menu, select Settings > System Settings > Technical Features, and press OK.

Select Check Updates , and press OK.

—End—

The Check Updates option performs a remote version check for the system software installed on the IP Phone 1535. This process can take several minutes.

Upon completion of the version check, the IP Phone 1535 reports if a newer system software version is available. If the version check reports that updates are available, you can initiate the download and installation of these updates through the Update Software conﬁguration option.

ATTENTION

You can also schedule software updates. For more information, see "Accessing

the Technical Features conﬁguration option" (page 54)

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Initiating manual software updates for the IP Phone 1535

You can manually initiate the download and installation of available updates to the IP Phone 1535 system software using the Update Software conﬁguration option.

The Update Software option uses a conﬁgured connection to a locally-managed FTP server to download and install system software updates.

New software releases for the IP Phone 1535 must be available on the designated FTP server for a successful software upgrade.

Initiating the system software upgrade process:

Step Action 1 Log in to the IP Phone 1535 using the Admin Mode . For more

information, see "Logging in to the IP Phone 1535 Admin Mode"

(page 25).

From the Main Menu, select Settings > System Settings > Technical Features, and press OK.

Select Update Software , and press OK.

—End—

The Update Software function initiates the download and installation of the available system software upgrade. This process can take several minutes.

ATTENTION

When updating the IP Phone 1535, it is important to note that you must update the device for every available software version between the current version and the latest version, inclusively. In updating the IP Phone 1535, you cannot install the latest version of the system software without having installed every earlier software version ﬁrst. The update packages are not cumulative, and must be applied in order.

The IP Phone 1535 will regularly check for updates every 24 hours. Should the update fail, it will retry every 15 minutes (to a total of three tries). Subsequent failures to update will cause the IP Phone 1535 to perform successive update attempts as follows:

•

every 1 hour (to a total of three tries)

•

every 24 hours thereafter

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If an outgoing or incoming call is made or received on the IP Phone 1535 during the software update process, the update process is halted for the duration of the call.

FTP software update process

The IP Phone 1535 can perform updates to its installed system software, by connecting to a locally provisioned FTP update server and automatically detecting, downloading, and installing any available updates it ﬁnds there.

The sequence for a successful FTP-based software update to the IP Phone 1535 is as follows:

1. The IP Phone 1535 opens a connection to your conﬁgured FTP server.

2. Upon successful connection, the Username and Password (ipphone / 15354all) are sent automatically by the IP Phone 1535 for authentication on the FTP server.

3. The IP Phone 1535 retrieves the FirmwareUpdateRequest.acfg ﬁle for its currently installed version from the [software version] directory of your FTP server.

Provisioning the FTP update server 41

ATTENTION

4. The FirmwareUpdateRequest.acfg ﬁle points the IP Phone 1535 to information about available upgrades. In order to successfully complete the upgrade process, you must update this ﬁle within the existing software directory for any new FTP image that is placed on the FTP server.

5. If the ﬁrmware on the phone is found to be current, the FTP connection is closed.

6. If the ﬁrmware is not current, the IP Phone 1535 retrieves and applies the upgrade, according to the directory speciﬁed by the FirmwareUpdateRequest.acfg ﬁle.

7. After the successful download and install of the available upgrade, the IP Phone 1535 determines itself to be current and closes the active connection to your FTP server.

Provisioning the FTP update server

For the IP Phone 1535 to successfully perform updates to its system software, certain provisioning requirements must be met on the local FTP server hosting the IP Phone 1535 software update ﬁles.

This section details the provisioning requirements of your FTP update server by providing descriptions of:

•

the required conﬁguration of the FTP server login account (used by the IP Phone 1535 for connections to the FTP update server),

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•

the required provisioning of the directory structure on your FTP update server,

•

the ﬁles involved in the IP Phone 1535 software update process, and

•

the special handling requirements for the FirmwareUpdateRequest.acfg ﬁle.

Conﬁguring the FTP server login account

For the IP Phone 1535 to successfully obtain software updates, you must conﬁgure a login account on your FTP server, which the IP Phone 1535 will use in making its connection during the software update process.

You must provision an FTP user account with a username and password as follows:

•

Username: ipphone

•

Password: 15354all

When the IP Phone 1535 attempts to make a connection to your FTP server, it will automatically do so using this username and password. These required username and password values are coded into the ﬁrmware of the IP Phone 1535, and so your FTP account information must be conﬁgured to match.

Provisioning the FTP server directory structure

In order for the IP Phone 1535 to successfully ﬁnd the software update ﬁles available on your FTP update server, the directory structure on the FTP server must be provisioned as follows:

/ [hardware version] / [software version]

For more information, see Figure 3 "Sample FTP server directory structure"

(page 46).

•

The ROOT (/) Directory: The ROOT Folder of your FTP server is the folder to which the IP Phone 1535 will connect and authenticate itself (using the username ipphone and the password 15354all,as provisioned in your FTP account setup).

•

The [hardware version] Folder: This folder sits inside the Root folder the name of the [hardware version] folder corresponds to the hardware version of your IP Phone 1535. You will need a corresponding [hardware version] folder inside the Root folder for every different hardware version for every IP Phone 1535 device installed on your network. That is, if you have an IP Phone 1535 with hardware version 1.0, you will need to have a corresponding [hardware version] folder named ’1.0’ within your Root folder. If you then also have an IP Phone 1535 installed on your network with hardware version 1.1, you will need to add a second [hardware

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Provisioning the FTP update server 43

version] folder (named 1.1) within the Root folder of your FTP server for that hardware version as well.

•

The [software version] Folder: This folder sits inside the [hardware version] folder - the folder name corresponds to the software version of the IP Phone 1535 update ﬁles it contains. You will need a corresponding [software version] folder inside the Root folder for every different software version you wish to make available on your network. That is, if you have an IP Phone 1535 software update with version 0.1.12, you will need to have a corresponding 0.1.12 [software version] folder placed within the [hardware version] folder corresponding to every hardware version of IP Phone installed on your network. If you then also have an IP Phone 1535 software update with version number 0.1.13, you will need to add a second [software version] folder (0.1.13) within the [hardware version] folder corresponding to each IP Phone hardware version.

Example: You have an IP Phone 1535 with hardware version 1.1. In setting up your FTP server for future updates to this IP Phone, you create a [hardware version] folder inside the ROOT Directory, and name it 1.1. Your IP Phone has a current software version of 0.1.12. You have two available updates you wish to host, 0.1.13 and 0.1.14. For each of these software update versions, create a [software version] folder within all [hardware version] folder and place the update ﬁles in their respective folders.

FTP software update ﬁles

There are three different kinds of ﬁles that are required for the ﬁrmware update process:

• tar, tar2, tar3: These are the actual software upgrade ﬁles that contain the ﬁrmware content itself.

•

ﬁlecheck: the checksum ﬁle that conﬁrms the integrity of the software

upgrade ﬁles.

•

FirmwareUpdateRequest.acfg: This is the ﬁle that contains hardware

and software version numbers for the available ﬁrmware updates. The FirmwareUpdateRequest.acfg ﬁle is what the IP Phone 1535 uses to compare its current ﬁrmware version number against to determine if there are updates available. Should the version number comparison show that an update is available, this ﬁle directs the IP Phone to the appropriate folder to initiate the download of the updated software.

Handling the FirmwareUpdateRequest.acfg ﬁle

The FirmwareUpdateRequest.acfg ﬁle is the most important ﬁle in the entire software update process. When the IP Phone 1535 goes to the FTP server to check for available updates, the FirmwareUpdateRequest.acfg ﬁle is what it uses to learn if updates are available, and also the location of those update ﬁles should a newer version be detected.

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The FirmwareUpdateRequest.acfg ﬁle requires special handling in its placement on your FTP server - for each ﬁrmware update package, there is a new version of the FirmwareUpdateRequest.acfg ﬁle, and for the IP Phone 1535 to be able to use it effectively, it needs to be placed into the folder for the previous available software version. That is, if you receive a new ﬁrmware update package, 0.1.13, for example, that package contains a FirmwareUpdateRequest.acfg ﬁle. Instead of placing the ﬁle in the 0.1.13 [software version] folder, though, you must place the FirmwareUpdateRequest.acfg ﬁle in the folder for the previous update software version, 0.1.12, so that the ﬁle points to the latest available install package.

To better understand this, consider the way the IP Phone 1535 uses the FirmwareUpdateRequest.acfg ﬁle in learning about and ﬁnding available updates:

1. Upon initiation of the Software Update process, the IP Phone 1535 makes a connection to your FTP server, authenticates, and then looks in your FTP server’s root directory for the folder corresponding to its hardware version, and then looks for the folder that corresponds to its installed software version.

2. Once the IP Phone 1535 reaches the software version folder that corresponds to its installed software version, it searches for the FirmwareUpdateRequest.acfg ﬁle to compare its installed ﬁrmware version number with the ﬁrmware version number of the FirmwareUpdateRequest.acfg ﬁle.

3. If the IP Phone 1535 has a software version number that matches that of the FirmwareUpdateRequest.acfg ﬁle, then the IP Phone 1535 determines itself to be current and closes the active connection to your FTP server. If the FirmwareUpdateRequest.acfg ﬁle is one from a later version, though, the IP Phone moves up one folder level (to the [hardware version] folder level) and then searches for a folder that corresponds to the version number contained in the FirmwareUpdateRequest.acfg ﬁle. Upon ﬁnding that folder, it initiates the download and installation of the ﬁrmware update it ﬁnds in this new folder. The IP Phone then repeats the process of checking the FirmwareUpdateRequest.acfg ﬁle in the latest folder, to determine if more updates are available, until it is fully updated.

The reason for placing the FirmwareUpdateRequest.acfg ﬁle from the latest ﬁrmware update package into the [software version] folder for the previous version is because the IP Phone initially moves only to the folder for its current software version. Placing the FirmwareUpdateRequest.acfg ﬁle for the later version in the folder for the earlier version allows the IP Phone to discover that it should leave the folder for its current version and look for a folder one version up so that it can ﬁnd updates there.

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Provisioning the FTP update server 45

If the IP Phone 1535 reaches a [software version] folder and ﬁnds the FirmwareUpdateRequest.acfg ﬁle is the same version number as the folder in which it resides, the IP Phone will consider itself updated fully and never go looking for folders that contain newer versions. Thus, it is extremely important to the Update process for you to place the FirmwareUpdateRequest.acfg ﬁle for any new ﬁrmware version you receive into the folder for the previous update version - otherwise, the IP Phone 1535 will not update itself.

ATTENTION

In order to maintain an unbroken sequence between one version of an available ﬁrmware updates and the next, it is very important that when you place the newest available FirmwareUpdateRequest.acfg ﬁle into the folder for the previous update version, you DO NOT forget to move, in turn, the FirmwareUpdateRequest.acfg ﬁle for the previous version to the folder of the update previous to that folder.

For example: You receive an update package for ﬁrmware version

0.9.44. To point the IP Phone to the new update folder, you place the

0.9.44 FirmwareUpdateRequest.acfg ﬁle to the folder for 0.9.42. The FirmwareUpdateRequest.acfg ﬁle for version 0.9.42 does not get destroyed, however, but moved to the folder for version 0.9.41, and so on.

As an added note, be sure and keep a copy of the FirmwareUpdateRequest.acfg ﬁle for the latest version in the latest version folder, so that the IP Phone 1535 will determine itself to be current after reaching that folder.

For example: For the ﬁrmware version 0.9.44, you would copy the 0.9.44 FirmwareUpdateRequest.acfg ﬁle into the 0.9.42 folder (as above), and also leave a copy in the 0.9.44 folder. Then, when the IP Phone 1535 reaches the

0.9.44 folder, it uses this ﬁle to determine that this is the ﬁnal version available and completes its update process.

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46 IP Phone 1535 system software updates

Figure 3 Sample FTP server directory structure

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Additional conﬁguration using the VoIP Settings menu

This chapter describes additional conﬁguration options found on the VoIP Settings menu, which have not been described elsewhere in this document.

Registration option

This section covers functions of the Registration option of the VoIP Settings menu not covered elsewhere in this document. Speciﬁcally, De-Register function and the Expires conﬁguration option.

To access the Registration conﬁguration options:

Step Action

(page 25).

From the Main Menu, select Settings > VoIP Settings >

Registration, and press OK.

De-Registering the IP Phone 1535

Use the De-register function to de-register the IP Phone 1535 as an endpoint on your communications server. For this function to be available, the IP Phone 1535 must be registered as a valid endpoint with the Communications Server. For more information, see "Registering the IP

Phone 1535" (page 34).

Accessing and activating the De-register function:

—End—

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48 Additional conﬁguration using the VoIP Settings menu

Step Action 1

(page 25).

2 From the Main Menu, select Settings > VoIP Settings >

Registration, and press OK.

Select De-register and press OK. The IP Phone 1535 will now deregister itself as an endpoint of the Communications Server.

—End—

Setting the registration interval using the Expires conﬁguration option

To maintain access, the IP Phone 1535 must periodically reregister itself as an endpoint with the Communications Server. The period of time between these scheduled registrations is a value (in seconds) that you can set using the Expires conﬁguration option.

Conﬁguring the registration interval:

Step Action 1

(page 25).

From the Main Menu,gotoSettings > VoIP Settings > Registration and select Expires, and press OK

Enter a value in seconds from 60 to 86400, and press OK(the default value is 86400).

—End—

Misc. (Miscellaneous) conﬁguration option

This section covers additional functions of the Misc. conﬁguration option not covered elsewhere in this document. Speciﬁcally, the Call Total Bandwidth (CTBW), Codec Priority, and Voice Mail functions. Each of these will be covered separately in subsequent sections.

To access the Misc. conﬁguration options:

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Step Action

Accessing and modifying Call Total Bandwidth (CTBW) 49

(page 25).

2 From the Main Menu,gotoSettings > VoIP Settings >

Registration and select Misc. then press OK to accept selection.

—End—

The available Misc. conﬁguration options are as follows:

•

Domain Name: For more information, see "Conﬁguring VoIP domain

name information" (page 33).

•

CTBW: Conﬁgure the Call Total Bandwidth value using this conﬁguration

option, to deﬁne the limit for bandwidth usage by the IP Phone 1535, in its operations on your network. For more information, see "Accessing

and modifying Call Total Bandwidth (CTBW)" (page 49).

•

Ports: For more information, see "Modifying port assignments" (page

33).

•

Codec Priority: The IP Phone 1535 supports various audio and video

codecs, and you can set the order of preference for their use (depending on the particulars of your network setup) by using the Codec Priority conﬁguration option. For more information, see "Modifying Codec

Priority lists" (page 50).

•

Voice Mail: Set up Voice Mail on the VoIP network service. For more

information, see "Conﬁguring VoIP Voice Mail" (page 51). You can access the Voice Mail conﬁguration option on the Misc.section of the VoIP Settings menu without logging in using the Admin Mode.

• Decline Type

Accessing and modifying Call Total Bandwidth (CTBW)

To deﬁne the limit for bandwidth usage by the IP Phone 1535, in its operations on the VoIP network, you would use the CTBW conﬁguration option.

Accessing and modifying CTBW parameters:

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50 Additional conﬁguration using the VoIP Settings menu

Step Action 1

(page 25).

2 From the Main Menu,gotoSettings > VoIP Settings >

Registration and select Misc. then press OK to accept selection.

Select CTBW and press OK. The parameters controlling bandwidth usage are now available. Set the bandwidth parameter to a value between the range of 60 and 250 Kb/s. By default, the IP Phone

1535 is set with a CTBW value of 250 Kb/s.

Press OK to conﬁrm.

Modifying Codec Priority lists

To set Audio and Video codec priorities (to suit the speciﬁcs of your Communications Server setup), use this conﬁguration option.

Conﬁguring the order of Codec Priority:

Step Action

—End—

(page 25).

From the Main Menu,gotoSettings > VoIP Settings > Misc. and select Codec Priority. Press OK.

Select the Codec Type (Audio or Video) to conﬁgured, and press OK.

Select the priority level, and assign a codec from the list of codecs available:

a. Audio: The IP Phone 1535 supports the following Audio Codec

Types: G.711 u-law, G.711 a-law, G.723, G.729, AMR,orNone. You can conﬁgure these Audio codec types in a priority list of up to ﬁve options. Prioritize codecs depending on your network conﬁguration.

b. Video: The IP Phone 1535 supports the following Video Codec

Types: H.263 and H.264. You can conﬁgure these Video codec

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Conﬁguring VoIP Voice Mail 51

types in a priority list of up to ﬁve options. Prioritize codecs depending on your network conﬁguration.

Press OK to accept the new priority level of the chosen Codec.

6 After modifying the Codec Priority list, you must manually register

the IP Phone 1535 with the network, in order to utilize the new codec priorities in subsequent operation. For more information, see

"Registering the IP Phone 1535" (page 34).

Conﬁguring VoIP Voice Mail

Before you use the VoIP Voice Mail service on the IP Phone 1535, conﬁgure the Voice Mail conﬁguration options with the proper Voice Mail Number, Mailbox ID, and Mailbox Password.

Accessing the Voice Mail conﬁguration option:

Step Action 1

From the Main Menu,gotoSettings > VoIP Settings > Misc. > Voice Mail , and press OK.

On the Voice Mail menu the following conﬁguration options are available:

—End—

Conﬁguring the Voice Mail Number:

Step Action 1

•

Voice Mail Number: Conﬁgure the phone number used by the IP Phone 1535 to reach the VoIP Voice Mail server. By default, this value is 55999.

•

Mailbox ID: Conﬁgure the Mailbox ID used to access the VoIP

Voice Mail.

•

Mailbox Password: Conﬁgure the password used to access

the VoIP voice mailbox.

—End—

From the Main Menu, select Settings > VoIP Settings > Misc. > Voice Mail > Number, and press OK.

Enter the Number associated with your voice mail. Press OK.

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52 Additional conﬁguration using the VoIP Settings menu

—End—

Conﬁguring the Mailbox ID:

Step Action 1

From the Main Menu,gotoSettings > VoIP Settings > Misc. > Voice Mail > ID, and press OK.

Enter the ID used to access your voice mail, and press OK.

Conﬁguring the Mailbox Password:

Step Action 1

From the Main Menu, select Settings > VoIP Settings > Misc. > Voice Mail > Password, and press OK.

Enter the Password used to access your voice mail. Press OK to accept changes.

—End—

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Additional conﬁguration using the System Settings menu

This chapter describes additional conﬁguration options found on the System Settings menu, which have not been described elsewhere in this document. Speciﬁcally, the functions used to modify functionality contained in the Technical Features conﬁguration option, and the Reset function.

Modifying the Date and Time

Use the Date and Time option on the System Settings conﬁguration menu to set the system Date and Time on the IP Phone 1535. It is NOT required that you log in using the Admin Mode to access the Date and Time conﬁguration option.

Modifying the Date and Time:

Step Action

Date and Time, the system update

2 3 Enter the time (HH:MM), and select OK.

From Main Menu, select Settings > System Settings > Date and Time, and press OK.

Enter the date (YYYY/MM/DD), and select OK.

—End—

Accessing and activating the Reset function

The IP Phone 1535 incorporates two databases in which local data parameters are stored. The databases serve two basic functions:

•

Phonebook: Stores information related to call activity, such as phone

numbers and blocked call programming.

•

Settings: Saves any system conﬁguration entries made on the IP

Phone 1535.

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54 Additional conﬁguration using the System Settings menu

You can reset these two databases individually (or at the same time) by means of the Reset conﬁguration option, which erases the stored data.

On the Reset menu, the following conﬁguration options are available:

•

Phonebook: Resets the Phonebook database.

•

Settings: Resets the System Settings database.

•

System: Resets BOTH the Phonebook and the Settings database at

the same time.

ATTENTION

Resetting the System database returns the IP Phone 1535 to factory default settings.

Accessing and Activating the Reset function:

Step Action 1

(page 25).

From the Main Menu, select Settings > System Settings > Reset, and press OK.

Select the database to be reset (or System for both) and press OK to conﬁrm.

—End—

Accessing the Technical Features conﬁguration option

The Technical Features conﬁguration option of the System Settings menu provides system information about the IP Phone 1535, including the current hardware and software versions. This conﬁguration option also contains functions that allow you to check whether new updates are available for the IP Phone 1535 software and also to download and install the available updates found.

Accessing the Technical Features Conﬁguration Option:

Step Action 1

(page 25).

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Accessing the Technical Features conﬁguration option 55

From the Main Menu, select Settings > System Settings > Technical Features, and press OK.

—End—

On the Technical Features menu, the following conﬁguration options are available:

•

Show HW/SW Version: Displaycurrent versioninformation for hardware

and software installed on the IP Phone 1535. This conﬁguration option is not accessible while an active call is in operation - for the duration of an active call, this menu option is inactive.

•

Check Updates: Check for available updates to the IP Phone 1535

currently installed system software.

•

Update Software: If the Check Updates option returns a conﬁrmation

that a newer version of the IP Phone 1535’s installed system software is available, you can use the Update Software option to download and install the update from your conﬁgured FTP update server. For more information, see "Initiating manual software updates for the IP Phone

1535 " (page 40)

•

Download Server Address: To obtain the system software updates,

you must update the IP Phone 1535 with the FTP server address location from which to initiate the download. Use this conﬁguration option to specify the address information of your FTP update server - the 1535 will look for software updates at this FTP Download IP address.

•

Scheduled Update: Option used to Enable, Disable,orSet Schedule

for software updates to the IP Phone 1535.

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Conﬁguring Email

Before E-mail services become available through the IP Phone 1535, you must conﬁgure the E-mail account settings locally for access of the E-mail services installed on your network. The IP Phone 1535 E-mail service supports POP3-based and (partially) IMAP-based server types.

Microsoft Exchange Server is not a supported server type for this device.

Multiple E-mail accounts can be conﬁgured on a single IP Phone 1535, but it is important to note that there is only one Inbox and Outbox, which means that the Inbox and Outbox is shared between all accounts conﬁgured on the device.

You must conﬁgure the IP Phone 1535 with the following for the successful conﬁguration of the E-Mail services:

•

POP3 Server Address

ATTENTION

•

E-mail Username and Password

•

SMTP Authentication Information (if required)

The IP Phone 1535 E-Mail services are conﬁgured through the Messages menu.

Conﬁguring IP Phone 1535 Email account information

Conﬁguring the IP Phone 1535 for E-mail functionality:

Step Action 1

2 3 Select either Add New (for new account setup) or Modify (to make

With no other processes currently active on the IP Phone 1535, go to the Main Menu, select Messages and press OK.

Select Account and press OK.

changes to a existing account) and select OK. Enter E-mail conﬁguration data into the appropriate ﬁelds:

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58 Conﬁguring Email

• SMTP Server

•

Receiving Protocol: Select either POP or IMAP as the receiving protocol of the IP Phone 1535 E-mail service. Set to the POP protocol by default.

•

POP Server/IMAP Server: Depending on the Receiving Protocol accepted, deﬁne the POP or IMAP server address

information.

•

User/Account: Speciﬁes whether the conﬁgured E-mail service

belongs to a speciﬁc User or is a general (shared) E-mail account.

•

User Information: Conﬁgure user-speciﬁc information on the

IP Phone 1535 E-mail service by means of the User Information conﬁguration option, User Name and Email Address.

Select OK to conﬁrm any entries made.

—End—

Emails containing phone number strings

If an email contains a phone number string, the IP Phone 1535 can either use the number string as a phonebook entry or in returning a phone call to the sender.

Example

An email is received that contains the phone number string 4024532022 in the message body. When the email is ﬁnished downloading to the IP Phone 1535, the user can either select User number to automatically return the call to the email sender at 4024532022 or add a new contact using that number.

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The IP Phone 1535 Camera

Enabling and disabling the Camera

The Camera built into the IP Phone 1535 can be Disabled so that the video and photo functions of the IP Phone 1535 can be turned off. You can access the Enable / Disable Camera conﬁguration option only if Admin Mode is currently active.

Enabling / Disabling the IP Phone 1535 Camera Mode:

Step Action

(page 25).

from the Main Menu, select Settings, Video Settings, and then Camera. Press OK.

Depending on the current state of the Camera, select Enable or Disable.

—End—

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Troubleshooting

Required software for CS1000E call server in MCS5100 conﬁguration

If your MCS 5100 resides on the same network as a CS1000E, make sure your CS1000E has the following patches installed:

•

MPLR22491

•

MPLR22494

Known issues

•

Successful NAT/Firewall traversal requires an RTP Media Portal (same as MMPC client).

•

If the IP Phone 1535 is installed within an IP Telephony environment in which the G.723.1 codec is not supported by all endpoint devices (on the same node), the IP Phone 1535 G.723.1 codec must be set as the lowest priority (default setting) to avoid codec negotiation related issues.

•

Selecting the Korean language for your menu language option causes the IP Phone 1535 to reboot automatically to enable the changes.

Basic troubleshooting

Check physical connections on the IP Phone 1535:

•

For power related failures ensure that the power supply is connected, as IP Phone 1535 does not support PoE.

•

For issues of connectivity loss, check all installed cabling for the IP Phone 1535: are all cables installed ﬁrmly and in the correct ports?

•

If the handset has no audio, check to see if the handset accidentally connected to PSTN RJ-11 connector?

Troubleshooting connectivity issues

The following illustrates the icons used by the IP Phone 1535 in describing the various network connection states encountered during operation and installation:

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62 Troubleshooting

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IP Phone 1535 regulatory information

This chapter contains the regulatory information.

IP Phone 1535 emissions statement

Radio frequency electromagnetic energy is emitted from Wireless Lan devices. The energy levels of these emissions are much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Wireless LAN devices are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations. The use of Wireless LAN devices be restricted in some situations or environments, such as on board an airplane, an explosive environment or situations where interference risk to other devices or services is perceived or identiﬁed as harmful. In cases in which policy regarding use of Wireless devices in speciﬁc environments is not clear (airports, hospitals, industrial plants, private buildings), obtain authorization to use these devices prior to operating the equipment.

Regulatory information and disclaimers

Privacy of communications not be ensured when using this telephone. To prevent radio interference to the licensed service, this device must be operated indoors only and should be kept away from windows to provide maximum shielding.

The user should not make any changes or modiﬁcations not expressly approved by Nortel Networks. Any changes or modiﬁcations made to this device that are not expressly approved by the manufacturer void the user’s authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modiﬁcation of this device, or substitution or attachment of connecting cables and equipment other that those speciﬁed by the manufacturer. It is the responsibility of the user to correct any interference caused by such unauthorized modiﬁcation, substitution or attachment.

The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guidelines.

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64 IP Phone 1535 regulatory information

Regulatory and safety information

The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guidelines.

The following table lists EMC compliance for various jurisdictions.

Table 1 EMC compliance

Jurisdiction

Standard

Description

United States FCC CFR 47 Part 15 Class B Emissions: FCC Rules

for Radio Frequency Devices

Canada ICES-003 Class B Emissions:

Interference-Causing Equipment Standard: Digital Apparatus

Australia/New Zealand CISPR 22 Class B Emissions: Information

technology equipment - Radio disturbance

European Community

EN 55022 Class B Emissions: Information

technology equipment - Radio disturbance

EN 55024 Information technology

equipment - Immunity characteristics Limits and methods of measurement

EN 61000-3-2 Limits for harmonic current

emissions (equipment input current <= 16 A per phase)

EN 61000-3-3 Limitation of voltage fluctuations

and flicker in low-voltage supply systems for equipment with rated current <= 16 A

Japan VCCI Regulations for voluntary

control measures.

The following table lists the Safety information for various jurisdictions.

Table 2 Safety

Jurisdiction

Standard

United States UL 60950-1 Safety of Information

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Description

Technology Equipment

Page 65

USA-FCC (Federal Communications Commission) statement 65

Jurisdiction

Canada CSA 60950-1-03 Safety of Information

European Community EN 60950-1 ITE equipment - Safety - Part 1:

Australia/New Zealand AS/NZS 60950.1:2003 Safety of Information

Standard

Description

Technology Equipment

General requirements

Technology Equipment

Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements.

Warnings

Connecting to PSTN

Your IP Phone 1535 does not support connection to the Public Switched Telephone Network (PSTN).

Wireless

With the RF WiFi transmitter enabled, this device must be operated only indoors.

Connecting power

Use only with Nortel-approved Limited Power Source 5 V DC, 3A (FSP Group Inc. Model: FSP015- 1AD201A).

Connecting to LAN

Severe damage to your IP phone will occur if this telephone is plugged into an ISDN connection. Consult your system administrator to ensure that you are plugging your telephone into a 10/100BaseT Ethernet jack.

Operation

The earpiece and the mouthpiece region on the handset can attract and retain small objects.

Location

It is recommended that you do not expose this unit to direct sunlight for a prolonged period of time.

USA-FCC (Federal Communications Commission) statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device not cause harmful interference, and

2. This device must accept any interferencereceived, including interference that cause undesired operation.

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FCC Interference statement

This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency energy, and if not installed and use in accordance with the instructions, cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to correct the interference by one of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment to an outlet on a circuit different from which the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician.

Compliance statement for Canada

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003

du Canada. This device complies with Class B Limits of Industry Canada. Operation is

subject to the following two conditions:

1. This device not cause harmful interference, and

2. This device must accept any interferencereceived, including interference that cause undesired operation.

The device is certiﬁed to the requirements of RSS-210 for 2.4GHz spread spectrum devices. The use of this device in a system operating either partially or completely outdoors require the user to obtain a license for the system according to the Canadian regulations. For further information contact you Local Industry Canada ofﬁce.

Telecom requirements for both Canada and USA

This equipment complies with Part 68 of the FCC rules and requirements adopted by ACTA. On the bottom of the equipment is a label that contains, among other information, a product identiﬁer in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

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Telecom requirements for both Canada and USA 67

This equipment uses an RJ11C modular plug to connect to the premises wiring. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.

See installation instructions for details. The Ringer Equivalence Number (REN) is used to determine the maximum

number of devices that be connected to a telephone line. Excessive RENs on a telephone line result in the devices not ringing in

response to an incoming call. In most but not all areas, the sum of RENs should not exceed ﬁve (5.0). The REN for the IP Phone 1535 for Canada is

0.1A and for USA is 1.6B. To be certain of the number of devices that be

connected to a line as determined but the total RENs, contact the local telephone company.

If the IP Phone 1535 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to ﬁle a complaint with the FCC if you believe it is necessary.

The telephone company make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service.

If trouble is experienced with the IP Phone 1535, for repair or warranty information, please contact Nortel Networks Inc. in the USA at 1-8004NORTEL. If the equipment is causing harm to the network, the telephone company request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

This equipment is hearing aid compatible. This product meets applicable Industry Canada technical speciﬁcations.

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68 IP Phone 1535 regulatory information

WARNING

WARNING: To comply with FCC radio frequency (RF) exposure limits, this device should be located at a minimum of 7.9 inches (20 cm.) or more from the body of all persons.

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Publication: NN43160-300 Document status: Standard Document version: 02.03 Document date: 28 October 2009

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