Nortel Networks IP Phone 1535 User Manual

Nortel Communications Servers

Nortel IP Phone 1535 Installation and Commissioning

NN43160-300

Document status: Standard Document version: 02.03 Document date: 28 October 2009

LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners. Sourced in Canada.

Revision history

October 2009

Standard 02.03. This document is up-issued to support the Nortel IP Phone 1535 on Nortel Communication Server 1000 Release 6.0.

November, 2007

Standard 02.02. This document is issued to support the Nortel IP Phone 1535 Phase 2 on Nortel Communication Server 2000 Release SN10.

September, 2007

Standard 02.01. This document is issued to support the Nortel IP Phone 1535 Phase 2 on Nortel Multimedia Communication Server 5100 Release

4.0.

November, 2006

Standard 01.01. This document is issued to support the Nortel IP Phone 1535 in Multimedia Communications Server 5100 Release 3.5.

Nortel IP Phone 1535 Installation and Commissioning

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4 Revision history

Nortel IP Phone 1535 Installation and Commissioning

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Contents

New in this release 9

Features 9

How to get help 11

Contents 11 Getting help from the Nortel web site 11 Getting help over the telephone from a Nortel Solutions Center 11 Getting help from a specialist by using an Express Routing Code 12 Getting help through a Nortel distributor or reseller 12

About the Nortel IP Phone 1535 13

Care of the IP Phone 1535 14 Safety information 14 IP Phone 1535 shipping box content 14 Default factory settings 14 Technical speciﬁcations 15 Multiple language support 16 Description of the IP Phone 1535 menu options 16

Using the SD/MMC card 18

Other changes 9

VoIP Settings menu 16 System Settings menu 17

First time installation of the IP Phone 1535 21

Installing the IP Phone 1535 for the ﬁrst time 21 Procedures for installing the IP Phone 1535 for the ﬁrst time navigation 23 Provision the Communications Server 23 Physically install the IP Phone 1535 24

Installation guidelines 24 Connect the handset 24 Connect the IP Phone 1535 to a power source 24 Attach the IP Phone 1535 to the stand 25

Connect to PSTN 25 Logging in to the IP Phone 1535 Admin Mode 25 Connecting the IP Phone 1535 to the LAN 26 Enabling the LAN connection proﬁle 26

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6 Contents

Accessing and modifying the LAN Network Settings 27 Enabling the WiFi connection proﬁle 28 Access and modify Wireless Settings 29 Modifying User Information parameters 30 Modifying Proxy parameters 31 Conﬁguration of NAT-traversal 32 Conﬁguring VoIP domain name information 33 Modifying port assignments 33 Registering the IP Phone 1535 34

Conﬁguration on a CS 1000 system 37

Limitations 37

IP Phone 1535 system software updates 39

Checking for available IP Phone 1535 software updates 39 Initiating manual software updates for the IP Phone 1535 40 FTP software update process 41 Provisioning the FTP update server 41

Conﬁguring the FTP server login account 42

Provisioning the FTP server directory structure 42

FTP software update ﬁles 43

Handling the FirmwareUpdateRequest.acfg ﬁle 43

Additional conﬁguration using the VoIP Settings menu 47

Registration option 47 De-Registering the IP Phone 1535 47 Setting the registration interval using the Expires conﬁguration option 48 Misc. (Miscellaneous) conﬁguration option 48 Accessing and modifying Call Total Bandwidth (CTBW) 49 Modifying Codec Priority lists 50 Conﬁguring VoIP Voice Mail 51

Additional conﬁguration using the System Settings menu 53

Modifying the Date and Time 53 Accessing and activating the Reset function 53 Accessing the Technical Features conﬁguration option 54

Conﬁguring Email 57

Conﬁguring IP Phone 1535 Email account information 57

Emails containing phone number strings 58

The IP Phone 1535 Camera 59

Enabling and disabling the Camera 59

Troubleshooting 61

Required software for CS1000E call server in MCS5100 conﬁguration 61 Known issues 61 Basic troubleshooting 61 Troubleshooting connectivity issues 61

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Contents 7

IP Phone 1535 regulatory information 63

IP Phone 1535 emissions statement 63 Regulatory information and disclaimers 63 Regulatory and safety information 64 Warnings 65

Connecting to PSTN 65

Wireless 65

Connecting power 65

Connecting to LAN 65

Operation 65

Location 65 USA-FCC (Federal Communications Commission) statement 65 FCC Interference statement 66 Compliance statement for Canada 66 Telecom requirements for both Canada and USA 66

Nortel IP Phone 1535 Installation and Commissioning

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8 Contents

Nortel IP Phone 1535 Installation and Commissioning

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NN43160-300 02.03 Standard

Release 4.0/SN10 28 October 2009

New in this release

The following sections detail what is new in NortelIP Phone 1535 Installation and Commissioning (NN43160-300) for Phase 2.

Features

See the following sections for information about feature changes:

•

"Conﬁguration of NAT-traversal" (page 32)

•

"Modifying the Date and Time" (page 53)

•

"Access and modify Wireless Settings" (page 29)

Other changes

IP Phone 1535 is supported on Communication Server 1000 Release 6.0. For more information, see "Conﬁguration on a CS 1000 system" (page 37).

This document was updated for support of Nortel Communications Server

2000.

This document was renumbered from NN43160-101 to NN43160-300.

Nortel IP Phone 1535 Installation and Commissioning

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10 New in this release

Nortel IP Phone 1535 Installation and Commissioning

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How to get help

This section contains information on the following topics:

•

Getting help from the Nortel web site

•

Getting help over the telephone from a Nortel Solutions Center

•

Getting help from a specialist by using an Express Routing Code

•

Getting help through a Nortel distributor or reseller

Getting help from the Nortel web site

The best way to get technical support for Nortel products is from the Nortel Technical Support web site:

ww.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. From this site, you can:

•

download software, documentation, and product bulletins

•

search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues

• sign up for automatic notiﬁcation of new software and documentation

for Nortel equipment

•

open and manage technical support cases

Getting help over the telephone from a Nortel Solutions Center

If you do not ﬁnd the information you require on the Nortel Technical Support web site, and you have a Nortel support contract, you can also get help over the telephone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following web site to obtain the telephone

number for your region:

ww.nortel.com/callus

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12 How to get help

Getting help from a specialist by using an Express Routing Code

Toaccess some NortelTechnicalSolutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

ww.nortel.com

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

Nortel IP Phone 1535 Installation and Commissioning

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About the Nortel IP Phone 1535

This section provides an overview description of the IP Phone 1535, including its technical speciﬁcations, factory settings, and basic menu structure.

The physical layout of the IP Phone 1535 is shown in the following image:

Figure 1 The IP Phone 1535

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14 About the Nortel IP Phone 1535

Care of the IP Phone 1535

Clean the IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solvents. Avoid using dry cloths as they can generate static electricity, which can be potentially dangerous for the electrically sensitive parts of the IP Phone 1535.

To avoid audio problems caused by electromagnetic interference (EMI), install the IP Phone 1535 in a location away from electromagnetic sources, such as microwave ovens.

Safety information

The IP Phone 1535 complies with the binational UL 60950-1/CSA 60950-1 and EN 60950-1 Safety Standards.

IP Phone 1535 shipping box content

The shipping box contains the following components:

•

1 IP Phone 1535 Telephone Base

•

1 Handset

•

1 RJ-45 LAN Cable

•

1 External Universal Adapter: 100V~240V, 50Hz~60Hz

•

1 Nortel IP Phone 1535 Getting Started Guide (Part Number NN43160-101)

•

1 Coiled Handset Cable

Default factory settings

The IP Phone 1535 has the following default settings:

•

Ring Tone volume: Level 3

• Handset/Hands Free volume: Level 3

•

Date: 01/01/2007 (MM/DD/YYYY)

•

Time: 00:00 (HH:MM)

• Ringing mode: Standard

•

VIP Filter: Disabled

•

Video Quality: Level 3

• Camera: Enabled

•

Screen Size: Remote/Local Small

•

Screen Color: Default

•

Screen Background: Blue

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Screen Saver: Disabled

•

PIN: 0000

•

Network Connection Proﬁle: LAN

•

Email Account Protocol: POP

•

DHCP: Enabled

•

ESSID: None

•

Encryption: None

•

Authentication: None

Technical speciﬁcations

•

Unit Base Size: 206 x 190 x 50 mm.

•

Handset Size: 184 x 42 x 32 mm.

•

Approximate Weight: 2.06 lbs / 0.94 kg

•

Main Processor: Intel PXA270 @ 416 MHz

Technical speciﬁcations 15

•

RAM: 64 MB SDRAM

•

Flash Memory: 128 MB NAND

•

LAN Port: RJ-45

•

WLAN Interface: IEEE802.11b/g

•

SD/MMC slot

•

SIM slot (Compliant with standard ISO 7816-3(2002-06-01) and 3G TS

31.101. SIM card operates with voltages of 1.8V (Class B) and 3V(Class C) - Class A (5V) is not supported.)

•

Audio Codec Types: G.711 a-law and u-law: 20, 30, 60 msec payload, G.723.1: 30, 60 msec payload, G.729A: 20, 30, 60 msec payload, AMR-NB: 20, 40, 60 msec payload

•

Video Codec Types: H.263 (RFC 2190) and H.264

•

Ring Melodies: 50 polyphonic

•

Images: 5 png

•

Operating Temperature: +0

•

Operating Humidity: 5% to 95%, Noncondensing

•

Noise Level: 15 dB @ 1 m



Cto50C

• Dialing Mode: DTMF (Dual Tone Multi Frequency)

•

Power: External Universal Adapter

•

AC Input: AC100~240V, 50-60Hz, 0.5A

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16 About the Nortel IP Phone 1535

•

DC Output: DC5V, 3.0A

Multiple language support

The IP Phone 1535 supports the following languages:

•

English

•

French

•

German

•

Korean

•

Latin American (LA) Spanish

•

Portuguese

Description of the IP Phone 1535 menu options

The following sections describe the various administrative menu options used in the conﬁguration and operation of the IP Phone 1535.

On the IP Phone 1535, there are two login modes, the standard User mode and the restricted access Admin mode. In order to have access to the system administrative functions, you must log in to the IP Phone 1535 using Admin Mode.

For more information, see "Logging in to the IP Phone 1535 Admin Mode"

(page 25).

VoIP Settings menu

After you enable either the LAN or WiFi connection proﬁle and conﬁgure the connection settings to allow successful connection of the IP Phone 1535 to the local network, you can use the VoIP Settings menu to conﬁgure the IP Phone 1535 to ﬁnd and use Voice Over IP (VoIP) services installed on your network.

Accessing the VoIP Settings menu:

Step Action 1

Log in to the IP Phone 1535 using the Admin Mode. For more information, "Logging in to the IP Phone 1535 Admin Mode" (page

25).

From the Main Menu, select Settings > VoIP Settings, and press

OK.

—End—

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On the VoIP Settings menu, the following conﬁguration options are available:

•

User Information: Modify the parameters of this conﬁguration option

to specify information used to identify the installed IP Phone 1535 as a client on your VoIP network. For more information, see "Modifying User

Information parameters" (page 30).

•

Proxy: Modify the parameters of this conﬁguration option to direct the IP

Phone 1535 to your network proxy server. For more information, see

"Modifying Proxy parameters" (page 31).

•

Registration: Initiate the registration of the IP Phone 1535 with the

communications server. For more information, see "Registering the

IP Phone 1535" (page 34).

•

Misc. (Miscellaneous): Use this conﬁguration option to conﬁgure

additional operational functionality of the IP Phone 1535 on your communications server. For more information, see "Misc.

(Miscellaneous) conﬁguration option" (page 48).

System Settings menu

The System Settings menu of the IP Phone 1535 contains the administrative conﬁguration options for system-related parameters.

Description of the IP Phone 1535 menu options 17

Accessing the System Settings menu:

Step Action 1

(page 25).

From the Main Menu, select Settings > System Settings, and press OK.

—End—

On the System Settings menu, the available conﬁguration options are as follows:

•

Admin: The Admin menu provides login access to the Admin Mode,

which is a protected system login to control access to advanced conﬁguration options that affect the basic functionality of the IP Phone

1535. Access to all functions of the System Settings menu requires that you be logged in to the Admin Mode ﬁrst. For more information, see

"Logging in to the IP Phone 1535 Admin Mode" (page 25).

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18 About the Nortel IP Phone 1535

•

Date and Time: Manually modify the system date and time on the IP

Phone 1535. For more information, see "Modifying the Date and Time"

(page 53).

•

Network Time: You can conﬁgure the IP Phone 1535 to obtain date and

time updates from the network server. If you enable the Network Time function, the date and time on the IP Phone 1535 updates automatically on a daily basis from the speciﬁed network server.

•

LAN or WiFi : Depending on the network connection proﬁle currently

active on the IP Phone 1535, this option on the System Settings menu offers another path to the conﬁguration options for the currently active network connection proﬁle. With the LAN connection proﬁle active, you can use this menu option to conﬁgure the Network Settings associated with the LAN connection proﬁle. If the WiFi connection proﬁle is active, you can use this menu option to conﬁgure the Wireless Settings associated with the WiFi connection proﬁle. For more information, see

"Access and modify Wireless Settings" (page 29).

•

PIN: Conﬁgure the User PIN, which is used to access secured IP Phone

1535 features such as Video Monitoring and Call Restriction. The default value for the User PIN is 0000.

•

Technical Features: The Technical Features option provides system

information about the IP Phone 1535, including the current hardware and software versions. You can also use this conﬁguration option to check whether new updates are available for the currently installed IP Phone 1535 system software, and to perform the automatic download and installation of any updates that are found. For more information, see

"Accessing the Technical Features conﬁguration option" (page 54).

•

Reset: The IP Phone 1535 incorporates two databases in which data

parametersare stored. The databases serve two basic functions: one for the built-in Phonebook (which stores information related to call-making [forexample, Usernames/ Numbers and blocked call programming]) and one for Settings (which saves any system conﬁguration entries made on the IP Phone 1535). These two databases are reset individually (or at the same time) using the Reset conﬁguration option, which erases the stored data or returns the IP Phone 1535 to factory default. For more information, "Accessing and activating the Reset function" (page 53)

Using the SD/MMC card

Secure Digitial/Multimedia Cards (SD/MMC) are used for external storage of images or sounds. These may be uploaded to the IP Phone 1535 using the SD/MMC card in the card slot provided. For more information, see "About

the Nortel IP Phone 1535" (page 13).

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Using the SD/MMC card 19

This section provides procedures for copying ﬁles to and from the IP Phone 1535 to an SD/MMC card, as well as a list of limitations and supported ﬁle types.

To copy ﬁles from the SD/MMC card to the IP Phone 1535:

Step Action 1

Insert the card into the SD/MMC slot. For more information, see

"About the Nortel IP Phone 1535" (page 13).

2 3

Select MENU > Images and Sounds > Copy. Select one of the ﬁle galleries (Images / Sounds / Videos) that you

want to copy the ﬁles to.

4 5

Select Copy from SD/MMC. Select the ﬁles you want to copy and press SELECT.

—End—

To copy ﬁles from the phone to SD/MMC card:

Step Action 1

Insert the card into the SD/MMC slot. For more information, see

"About the Nortel IP Phone 1535" (page 13).

2 3

Select MENU > Images and Sounds > Copy. Select one of the ﬁle galleries (Images / Sounds / Videos) that you

want to copy the ﬁles to.

4 5

Some general notes for limitation and supported ﬁles types of the SD/MMC card are as follows:

•

Support provided for use of SD/MMC cards up to 1GB in size.

•

Limitation: The IP Phone 1535 cannot display larger than 640 x 480

pixels. An icon will appear instead to notify that “it is too big to display”.

Select Copy to SD/MMC Select the ﬁles you want to copy and press SELECT.

—End—

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20 About the Nortel IP Phone 1535

•

Supported File Types: MIDI Standard MIDI Files 1.0, WAV, IMY

iMelodyversion (v1.0, v1.1 , v1.2), AMR 3GPP TS 26.071, JPG JFIF:1.01, PNG (PNG version 1.2), GIF (GIF87a, GIF89 - Does not support animated gif), 3GP movie ﬁle (3GPP TS.26.140 version 6)

Nortel IP Phone 1535 Installation and Commissioning

Nortel Communications Servers

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Release 4.0/SN10 28 October 2009

First time installation of the IP Phone 1535

Installing the IP Phone 1535 for the ﬁrst time

This chapter provides a description of the tasks and procedures that must be completed for you to successfully complete a ﬁrst time installation of the IP Phone 1535 within a Nortel Communications Server IP call environment. In addition, a description is given of the speciﬁc Communications Server provisioning that is required for the successful operation of the IP Phone 1535 on your network.

By using the information and procedures contained in this chapter, you will be able to connect the IP Phone 1535 to your network, making it available for use with IP telephony services installed on your network.

The following task ﬂow diagram shows you the sequence of procedures you must perform to install the IP Phone 1535 for the ﬁrst time. Each of the procedures listed in the diagram may be referenced by title in the

"Procedures for installing the IP Phone 1535 for the ﬁrst time navigation" (page 23) section of this chapter.

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