Part No. 300867-G
November 2000
4401 Great America Parkway
Santa Clara, CA 95054
Setting Up the BayStack Instant Internet 400 Unit
2
Copyright © 2000 Nortel Networks
All rights reserved. November 2000.
The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks NA Inc.
Trademarks
NORTEL NETWORKS is a trademark of Nortel Networks.
BayStack, Instant Internet, and the Nortel Networks logo are trademarks of Nortel Networks.
All other trademarks and registered trademarks are the property of their respective owners.
Statement of conditions
In the interest of improving internal design, operational function, and/or reliability, Nortel Networks NA Inc. reserves
the right to make changes to the products described in this document without notice.
Nortel Networks NA Inc. does not assume any liability that may occur due to the use or application of the product(s) or
circuit layout(s) described herein.
USA requirements only
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy. If it is not installed and used in accordance with the instruction manual, it may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which
case users will be required to take whatever measures may be necessary to correct the interference at their own expense.
European requirements only
EN 55 022 statement
This is to certify that the Nortel Networks BayStack Instant Internet 400 is shielded against the generation of radio
interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by
the application of EN 55 022 Class A (CISPR 22).
Warning: This is a Class A product. In a domestic environment, this product may cause radio interference, in which
case, the user may be required to take appropriate measures.
Achtung: Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes
Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
Attention: Ceci est un produit de Classe A. Dans un environnement domestique, ce produit risque de créer des
interférences radioélectriques, il appartiendra alors à l’utilisateur de prendre les mesures spécifiques appropriées.
300867-G
EC Declaration of conformity
This product conforms to the provisions of the R&TTE Directive 1999/5/EC.
Japan/Nippon requirements only
Voluntary Control Council for Interference (VCCI) Statement
Taiwan requirements
Bureau of Standards, Metrology and Inspection (BSMI) Statement
3
Canada requirements only
Canadian Department of Communications Radio Interference Regulations
This digital apparatus (BayStack Instant Internet 400) does not exceed the Class A limits for radio-noise emissions from
digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
Règlement sur le brouillage radioélectrique du ministère des Communications
Cet appareil numérique (BayStack Instant Internet 400) respecte les limites de bruits radioélectriques visant les appareils
numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique du ministère des Communications
du Canada.
Canada CS-03 rules and regulations
Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal
Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the
user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent the degradation of service in some
situations.
Setting Up the BayStack Instant Internet 400 Unit
4
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines
and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important
in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
Notice: For equipment using loopstart lines, please note that the Ringer Equivalence Number (REN) assigned to each
terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN is located on the "FCC Rules
Part 68" label located on the bracket of the module or on the back of the unit.
Canada CS-03 -- Règles et règlements
Avis : L'étiquette d'Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme
aux normes de protection, d'exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les
documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n'assure toutefois pas que le
matériel fonctionnera à la satisfaction de l'utilisateur.
Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise
locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement.
L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêche pas la
dégradation du service dans certaines situations.
Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur.
L'entreprise de télécommunications peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou
de modifications effectuées par l'utilisateur ou à cause de mauvais fonctionnement.
Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils de mise à la terre de la source d'énergie électrique,
des lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précaution est
particulièrement importante dans les régions rurales.
Avertissement: L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service
d'inspection des installations électriques, ou à un électricien, selon le cas.
Avis : Veuillez prendre note que pour tout appareillage supportant des lignes de type "loopstart," l'indice d'équivalence de
la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être
raccordés à une interface. La terminaison d'une interface téléphonique peut consister en une combinaison de quelques
dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas
5. Le REN figure sur l'étiquette "FCC Rules Part 68" située sur le support du module ou à l'arrière de l'unité.
Nortel Networks NA Inc. software license agreement
NOTICE: Please carefully read this license agreement before copying or using the accompanying software or installing
the hardware unit with pre-enabled software (each of which is referred to as “Software” in this Agreement). BY
COPYING OR USING THE SOFTWARE, YOU ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS
LICENSE AGREEMENT. THE TERMS EXPRESSED IN THIS AGREEMENT ARE THE ONLY TERMS UNDER
WHICH NORTEL NETWORKS WILL PERMIT YOU TO USE THE SOFTWARE. If you do not accept these terms
and conditions, return the product, unused and in the original shipping container, within 30 days of purchase to obtain a
credit for the full purchase price.
1. License grant. Nortel Networks NA Inc. (“Nortel Networks”) grants the end user of the Software (“Licensee”) a
personal, nonexclusive, nontransferable license: a) to use the Software either on a single computer or, if applicable, on a
300867-G
single authorized device identified by host ID, for which it was originally acquired; b) to copy the Software solely for
backup purposes in support of authorized use of the Software; and c) to use and copy the associated user manual solely
in support of authorized use of the Software by Licensee. This license applies to the Software only and does not extend
to Nortel Networks Agent software or other Nortel Networks software products. Nortel Networks Agent software or
other Nortel Networks software products are licensed for use under the terms of the applicable Nortel Networks NA Inc.
Software License Agreement that accompanies such software and upon payment by the end user of the applicable
license fees for such software.
2. Restrictions on use; reservation of rights. The Software and user manuals are protected under copyright laws.
Nortel Networks and/or its licensors retain all title and ownership in both the Software and user manuals, including any
revisions made by Nortel Networks or its licensors. The copyright notice must be reproduced and included with any
copy of any portion of the Software or user manuals. Licensee may not modify, translate, decompile, disassemble, use
for any competitive analysis, reverse engineer, distribute, or create derivative works from the Software or user manuals
or any copy, in whole or in part. Except as expressly provided in this Agreement, Licensee may not copy or transfer the
Software or user manuals, in whole or in part. The Software and user manuals embody Nortel Networks’ and its
licensors’ confidential and proprietary intellectual property. Licensee shall not sublicense, assign, or otherwise disclose
to any third party the Software, or any information about the operation, design, performance, or implementation of the
Software and user manuals that is confidential to Nortel Networks and its licensors; however, Licensee may grant
permission to its consultants, subcontractors, and agents to use the Software at Licensee’s facility, provided they have
agreed to use the Software only in accordance with the terms of this license.
3. Limited warranty. Nortel Networks warrants each item of Software, as delivered by Nortel Networks and properly
installed and operated on Nortel Networks hardware or other equipment it is originally licensed for, to function
substantially as described in its accompanying user manual during its warranty period, which begins on the date
Software is first shipped to Licensee. If any item of Software fails to so function during its warranty period, as the sole
remedy Nortel Networks will at its discretion provide a suitable fix, patch, or workaround for the problem that may be
included in a future Software release. Nortel Networks further warrants to Licensee that the media on which the
Software is provided will be free from defects in materials and workmanship under normal use for a period of 90 days
from the date Software is first shipped to Licensee. Nortel Networks will replace defective media at no charge if it is
returned to Nortel Networks during the warranty period along with proof of the date of shipment. This warranty does not
apply if the media has been damaged as a result of accident, misuse, or abuse. The Licensee assumes all responsibility
for selection of the Software to achieve Licensee’s intended results and for the installation, use, and results obtained
from the Software. Nortel Networks does not warrant a) that the functions contained in the software will meet the
Licensee’s requirements, b) that the Software will operate in the hardware or software combinations that the Licensee
may select, c) that the operation of the Software will be uninterrupted or error free, or d) that all defects in the operation
of the Software will be corrected. Nortel Networks is not obligated to remedy any Software defect that cannot be
reproduced with the latest Software release. These warranties do not apply to the Software if it has been (i) altered,
except by Nortel Networks or in accordance with its instructions; (ii) used in conjunction with another vendor’s product,
resulting in the defect; or (iii) damaged by improper environment, abuse, misuse, accident, or negligence. THE
FOREGOING WARRANTIES AND LIMITATIONS ARE EXCLUSIVE REMEDIES AND ARE IN LIEU OF ALL
OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Licensee is responsible for the security of its
own data and information and for maintaining adequate procedures apart from the Software to reconstruct lost or altered
files, data, or programs.
4. Limitation of liability. IN NO EVENT WILL NORTEL NETWORKS OR ITS LICENSORS BE LIABLE FOR
ANY COST OF SUBSTITUTE PROCUREMENT; SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES; OR ANY DAMAGES RESULTING FROM INACCURATE OR LOST DATA OR LOSS OF USE OR
PROFITS ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE SOFTWARE, EVEN IF
NORTEL NETWORKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT
SHALL THE LIABILITY OF NORTEL NETWORKS RELATING TO THE SOFTWARE OR THIS AGREEMENT
EXCEED THE PRICE PAID TO NORTEL NETWORKS FOR THE SOFTWARE LICENSE.
5. Government licensees. This provision applies to all Software and documentation acquired directly or indirectly by or
on behalf of the United States Government. The Software and documentation are commercial products, licensed on the
5
Setting Up the BayStack Instant Internet 400 Unit
6
open market at market prices, and were developed entirely at private expense and without the use of any U.S.
Government funds. The license to the U.S. Government is granted only with restricted rights, and use, duplication, or
disclosure by the U.S. Government is subject to the restrictions set forth in subparagraph (c)(1) of the Commercial
Computer Software––Restricted Rights clause of FAR 52.227-19 and the limitations set out in this license for civilian
agencies, and subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause of DFARS
252.227-7013, for agencies of the Department of Defense or their successors, whichever is applicable.
6. Use of Software in the European Community. This provision applies to all Software acquired for use within the
European Community. If Licensee uses the Software within a country in the European Community, the Software
Directive enacted by the Council of European Communities Directive dated 14 May, 1991, will apply to the examination
of the Software to facilitate interoperability. Licensee agrees to notify Nortel Networks of any such intended
examination of the Software and may procure support and assistance from Nortel Networks.
7. Term and termination. This license is effective until terminated; however, all of the restrictions with respect to
Nortel Networks’ copyright in the Software and user manuals will cease being effective at the date of expiration of the
Nortel Networks copyright; those restrictions relating to use and disclosure of Nortel Networks’ confidential information
shall continue in effect. Licensee may terminate this license at any time. The license will automatically terminate if
Licensee fails to comply with any of the terms and conditions of the license. Upon termination for any reason, Licensee
will immediately destroy or return to Nortel Networks the Software, user manuals, and all copies. Nortel Networks is not
liable to Licensee for damages in any form solely by reason of the termination of this license.
8. Export and re-export. Licensee agrees not to export, directly or indirectly, the Software or related technical data or
information without first obtaining any required export licenses or other governmental approvals. Without limiting the
foregoing, Licensee, on behalf of itself and its subsidiaries and affiliates, agrees that it will not, without first obtaining all
export licenses and approvals required by the U.S. Government: (i) export, re-export, transfer, or divert any such
Software or technical data, or any direct product thereof, to any country to which such exports or re-exports are restricted
or embargoed under United States export control laws and regulations, or to any national or resident of such restricted or
embargoed countries; or (ii) provide the Software or related technical data or information to any military end user or for
any military end use, including the design, development, or production of any chemical, nuclear, or biological weapons.
9. General. If any provision of this Agreement is held to be invalid or unenforceable by a court of competent
jurisdiction, the remainder of the provisions of this Agreement shall remain in full force and effect. This Agreement will
be governed by the laws of the state of California.
Should you have any questions concerning this Agreement, contact Nortel Networks, 4401 Great America Parkway, P.O.
Box 58185, Santa Clara, California 95054-8185.
LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT, UNDERSTANDS IT, AND
AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS. LICENSEE FURTHER AGREES THAT THIS
AGREEMENT IS THE ENTIRE AND EXCLUSIVE AGREEMENT BETWEEN NORTEL NETWORKS AND
LICENSEE, WHICH SUPERSEDES ALL PRIOR ORAL AND WRITTEN AGREEMENTS AND
COMMUNICATIONS BETWEEN THE PARTIES PERTAINING TO THE SUBJECT MATTER OF THIS
AGREEMENT. NO DIFFERENT OR ADDITIONAL TERMS WILL BE ENFORCEABLE AGAINST NORTEL
NETWORKS UNLESS NORTEL NETWORKS GIVES ITS EXPRESS WRITTEN CONSENT, INCLUDING AN
EXPRESS WAIVER OF THE TERMS OF THIS AGREEMENT.
Modular components used in this assembly
This product contains a base unit and possibly one or more of the following Communication and Network Connection
Options Devices. Please refer to your specific product for a description of what option cards (if any) are included.
Compliance Statements for all the following devices are on file and available on request.
300867-G
FCC Part 68 compliance statement
This equipment complies with Part 68 of FCC Rules. All direct connections to telephone network lines must be made
using standard plugs and jacks compliant with FCC Part 68. Please note the following:
1. You are required to request service from the telephone company before you connect the unit to a network. When
you request service, you must provide the telephone company with the following data:
When you request T1 Service, you must provide the telephone company with:
• The Facility Interface Code
Provide the telephone company with all the codes below:
• 04DU9-BN (1.544 MB, D4 framing format)
• 04DU9-DN (1.544 MB, D4 framing format with B8ZS coding)
• 04DU9-1KN (1.544 MB, ESF framing format)
• 04DU9-ISN (1.544 MB, ESF framing format with B8ZS coding)
The telephone company will select the code it has available.
• The Service Order Code(s) (SOC): 6.0F
• The required Universal Service Order Code (USOC) jack: RJ48C
When you request 56K/64K Service, you must provide the telephone company with:
• The Facility Interface Code: 04DU5-56/64
• The Service Order Code(s) (SOC): 6.0F
When you request 56K/64K Service, you must provide the telephone company with:
• The Facility Interface Code: 04DU5-56/64
• The Service Order Code(s) (SOC): 6.0F
• The required Universal Service Order Code (USOC) jack: RJ48S
When you request V.34 Service, you must provide the telephone company with:
• The required Universal Service Order Code (USOC) jack: RJ11C
• The make, model number, Ringer Equivalence Number (REN), and FCC Registration number of the unit
The REN helps you determine the number of devices you can connect to your telephone line and still have all of those
devices ring when your number is called. In most, but not all, areas, the sum of the RENs of all devices should not
exceed 5.0. To be certain of the number of devices you can connect to your line, you should call your local telephone
company to determine the maximum REN for your calling area.
When you request ISDN "U" Interface Service, you must provide the telephone company with:
• The Facility Interface Code: 02IS5
• The Service Order Code(s) (SOC): 6.0F
• The required Universal Service Order Code (USOC) jack: RJ49C
When you request ISDN "S/T" Interface Service, you must provide the telephone company with:
• The Service Order Code(s) (SOC): 6.0N
• The make, model number, and FCC Registration number of the NT1
Note the following:
• The ISDN S/T cannot be directly connected to the network.
• The V.35 cannot be connected to the PSTN.
• The X.21 cannot be connected to the PSTN.
7
Setting Up the BayStack Instant Internet 400 Unit
8
2. Your telephone company may make changes to its facilities, equipment, operation, or procedures that could affect
the proper functioning of your equipment. The telephone company will notify you in advance of such changes to
give you an opportunity to maintain uninterrupted telephone service.
3. If the unit causes harm to the telephone network, the telephone company may temporarily discontinue your service.
If possible, they will notify you in advance, but, if advance notice is not practical, you will be notified as soon as
possible and will be informed of your right to file a complaint with the FCC.
4. You are required to notify the telephone company when you disconnect the unit from the network.
UL listing/C-UL listing
This information technology equipment is UL-Listed and C-UL-Listed for the uses described in this and accompanying
documents.
Connecting an Instant Internet unit to the network
Important safety information
To avoid contact with electrical current:
• Never install electrical wiring during an electrical storm
• Never install telephone jacks in wet locations unless that jack is specifically designed for wet locations
• Use caution when installing or modifying telephone lines
• Use a screwdriver and other tools with insulated handles
• You and those around you should wear safety glasses or goggles
• Do not place telephone wiring or connections in any conduit, outlet or junction box containing electrical wiring
Warning: Do not work on your telephone wiring if you wear a pacemaker. Telephone lines carry electrical current.
Installation of inside wire may bring you close to electrical wire, conduit, terminals and other electrical facilities.
Extreme caution must be used to avoid electrical shock from such facilities. You must avoid contact with all such
facilities.
• Telephone wiring must be at least 6 feet from bare power wiring or lightning rods and associated wires, and at least
6 inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hot water
pipes, and heating ducts.
• Before working with existing inside wiring, check all electrical outlets for a square telephone dial light transformer
and unplug it from the electrical outlet. Failure to unplug all telephone transformers can cause electrical shock.
• Do not place a jack where it would allow a person to use the telephone while in a bathtub, shower, swimming pool,
or similar hazardous location.
• Protectors and grounding wire placed by the service provider must not be connected to, removed, or modified by
the customer.
Specific information related to different types of communication connections
Connecting an Instant Internet unit containing an analog modem
It is not necessary to notify the telephone company before installing the modem. However, the telephone company may
request the telephone number(s) to which the unit is connected and the related FCC information including the FCC Part
68 registration number and the ringer equivalence number.
Be sure that the telephone line you are connecting the modem to is a standard analog line and not a digital (PBX), party,
or coin telephone line. If the modem is malfunctioning, it may affect the telephone lines. In this case, disconnect the
modem until the source of the difficulty is traced.
300867-G
Connecting an Instant Internet unit containing an ISDN modem with NT
When connecting this version of the product to the network, avoid contact with the Telecommunications lead wire.
Telephone wiring can carry dangerous voltage from electrical faults or lightning.
The product is equipped with a standard 8-pin RJ-49C jack for connection to the ISDN network.
If you need to add wiring to your facility, refer to the National ISDN Users Forum document NIUF 433-94 ISDN Wiring
and Powering Guidelines (Residence and Small Business).
Connecting an Instant Internet unit containing an ISDN modem without NT1
This version of the product is equipped with two standard 8-pin RJ-45 jacks for connection to the NT1 (the BRI line can
be attached to either jack, and the unused jack can be used to connect a second ISDN device).
9
U
NT1
Instant Internet
ISDN Device
9611EA
At the product interface point, the interface cable must be wired “straight-through” (pin 1 at one end connected to pin 1
at the other end, pin 2 to pin 2, etc.), and must have at least the middle 4 pins (pins 2, 3, 4, and 5) connected. The cables
included in your package are wired in this fashion.
Your NT1 must be properly connected to your ISDN service; check with your service provider.
If you need to add wiring to your facility, refer to the National ISDN Users Forum document NIUF 433-94 ISDN Wiring
and Powering Guidelines (Residence and Small Business).
Avis : L'étiquette d'Industrí Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme
à certaines normes de protection, d'exploitation et de sécurité des réseaux de télécommunications. Toutefois, le Ministére
n'assure pas que le matériel fonctionnera a la satisfaction de l'utilisateur.
Avant d'installer ce matériel, l'utilisateur doit assurer qu'il soit permis de le raccorder aux installations de l'entreprise
locale de télécommunications. Le matériel doit également être installé en suivant une méthode de raccordement
acceptée. Dans certaíns cas, les fils intérieurs de l'entreprise utilisés pour un service individuel á ligne unique peuvent
être prolongés au moyen d'un dispositif de raccordement homologué (cordon rallonge téléphonique interne). L'abonné
ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empechent pas la dégradation
du service dans certaines situations. Acluellement, les entreprises de télécommunication ne permettent pas que l'on
raccorde leur matériel à des jacks d'abonné, sauf dans les cas précis prévus pas les tarrifs particuliers de ces entreprises.
Les réparations de matériel homologué doivent être effectuées par un centre d'entretien canadien autorisé désigné par le
fournisseur. La compagnie de télécommunications peut demander á l'tilisateur de débrancher un appareil à la suite de
réparations ou de modifications effectuées par l'utilisateur, ou à cause de mauvais fonctionnement.
Pour sa propre protection, l'utilisateur doit assurer que tous les fils de mise à la terre de la source d'énergie électrique, des
lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précautions est
particuliérement importante dans les régions rurales.
Avertissement: L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours aux services
d'un électricien.
L'indice de charge (IC) assigné à chaque dispositif terminal indique, pour éviter toute surcharge, le pourcentage de la
charge totale qui peut être raccordée à un circuit téléphonique bouclé utilisé par ce dispositif. La termination du circuít
bouclé peut être constítuée de n'importe quelle combinaison de dispositifs, pourvu que la somme des indices de charge
de l'ensemble des dispositifs ne dépasse pas 100.
L'indice de charge se trouve sur le modem.
Setting Up the BayStack Instant Internet 400 Unit
10
300867-G
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Instant Internet package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Available options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Requirements and compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 2
Installation preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Preparing for Internet access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Making decisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Selecting an Internet service provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installation worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
11
Chapter 3
Instant Internet 400 hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Getting to know your Instant Internet 400 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Instant Internet quick installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Mounting your Instant Internet unit in a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting Up the BayStack Instant Internet 400 Unit
12 Contents
Chapter 4
DIP switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Switch settings for normal operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Switch settings for token ring speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Single token ring switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Dual token ring switch settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Switch settings for special configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Resetting your Instant Internet unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 5
LEDs: support and diagnostic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Interpreting LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
LEDs at power-up sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
LEDs during operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Recognizing single token ring speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Recognizing dual token ring speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix A
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Appendix B
Adapter cable pinout diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Adapter cable part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
V.35 adapter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
X.21 (DCE) adapter cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
300867-G
Figures
Figure 1 Front panel of the Instant Internet 400 unit . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 2 Rear panel of the Instant Internet 400 unit . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 3 Removing screws from cover of Instant Internet 400 unit . . . . . . . . . . . . . 38
Figure 4 Attaching mounting brackets to the Instant Internet 400 unit . . . . . . . . . . 38
Figure 5 Attaching the Instant Internet 400 unit to the front of the rack . . . . . . . . . 39
Figure 6 DIP switches on the rear panel of the unit . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 7 V.35 adapter cable pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Figure 8 X.21 (DCE) adapter cable diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
13
Setting Up the BayStack Instant Internet 400 Unit
14 Figures
300867-G
Tables
Table 1 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Table 2 LAN interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 3 Communication interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Table 4 Switch settings for normal operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Table 5 Single token ring: 16 Mb/s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Table 6 Single token ring: 4 Mb/s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Table 7 Dual token ring: 16 Mb/s Tok1 / 16 Mb/s Tok2 . . . . . . . . . . . . . . . . . . . . . 43
Table 8 Dual token ring: 16 Mb/s Tok1 / 4 Mb/s Tok2 . . . . . . . . . . . . . . . . . . . . . . 43
Table 9 Dual token ring: 4 Mb/s Tok1 / 16 Mb/s Tok2 . . . . . . . . . . . . . . . . . . . . . . 43
Table 10 Dual token ring: 4 Mb/s Tok1 / 4 Mb/s Tok2 . . . . . . . . . . . . . . . . . . . . . . . 43
Table 11 Switch settings for resetting the password . . . . . . . . . . . . . . . . . . . . . . . . 44
Table 12 Switch settings for resetting the password and user-defined
Table 13 Switch settings to disable switch settings for resetting the password
Table 14 Switch settings for restoring factory default conditions . . . . . . . . . . . . . . . 45
Table 15 Single token ring speed (first 30 seconds) . . . . . . . . . . . . . . . . . . . . . . . . 48
Table 16 Dual token ring (Tok1) speed (first 30 seconds) . . . . . . . . . . . . . . . . . . . . 48
Table 17 Dual token ring (Tok2) speed (first 30 seconds) . . . . . . . . . . . . . . . . . . . . 48
Table 18 LED status and appearance during operation . . . . . . . . . . . . . . . . . . . . . 49
15
configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
and user-defined configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting Up the BayStack Instant Internet 400 Unit
16 Tables
300867-G
Preface
This guide describes the BayStack™ Instant Internet 400 unit. This guide also
describes what you do to install the Instant Internet
Internet.
Before you begin
Before using this guide, you need to do two things. First, write down the model
number and serial number of your Instant Internet unit. You will need this
information if you call Nortel Networks Technical Support. Model and serial
numbers are located on the rear panel of your Instant Internet unit.
Model #: ____________________________________________________
Example: CQ1001078
Serial #: ____________________________________________________
™
hardware and to access the
17
Example: I0200004F
Second, you must complete the steps outlined in Chapter 2, “Installation
preparation,” on page 25. The steps include:
1 Preparing for Internet access
2 Selecting an Internet service provider
3 Selecting the type of connection to use
Setting Up the BayStack Instant Internet 400 Unit
18 Preface
Acronyms
The following acronyms are used in this guide:
AC alternating current
AUI attachment unit interface
CHAP Challenge Handshake Authentication Protocol
CSU channel service unit
dBA decibels audible
DIP Dual Inline Pins
DSL digital subscriber lines
DSU digital (or data) service unit
IP Internet Protocol
ISDN Integrated Services Digital Network
ISP Internet service provider
Kb/s kilobits per second
LAN local area network
LED light-emitting diode
Mb/s megabits per second
MP Multilink Protocol
NAT Network Address Translation
NT1 Network termination type 1
PAP Password Authentication Protocol
POP point of presence
PPP Point-to-Point Protocol
PPPoE Point-to-Point Protocol over Ethernet
PVC permanent virtual circuit
ROM read-only memory
WAN wide area network
300867-G
Related publications
For more information about using Instant Internet, refer to the following
publications:
• Important Notice for the BayStack Instant Internet Version 7.11
(Part number 307603-E)
Provides instructions for viewing documentation and installing the Instant
Internet software and third-party applications (Adobe Acrobat Reader,
Netscape Communicator, and AniTa Terminal Emulator).
• Installing the BayStack Instant Internet Management Software Version 7.11
(Part number 209226-B)
Provides instructions for installing the Instant Internet software.
• Using the BayStack Instant Internet Management Software Version 7.11
(Part number 300868-G)
Provides an introduction to Instant Internet, instructions for administering the
product, and procedures for using Instant Internet features.
Preface 19
• Reference for the BayStack Instant Internet Remote Access Commands
Ver si on 7. 11 (Part number 302005-F)
Provides instructions and commands for remotely accessing Instant Internet.
• BayStack Instant Internet Software and Documentation Version 7.11 CD
(Part number 206664-D)
Provides manuals for using and installing the Instant Internet software and
third-party applications. The CD contains the following documents:
— Installing the BayStack Instant Internet Management Software Version
7.11
— Setting Up the BayStack Instant Internet 100 Unit
— Setting Up the BayStack Instant Internet 100-S Unit
— Setting Up the BayStack Instant Internet 400 Unit
— Setting Up the BayStack Instant Internet 400-S Unit
— Using the BayStack Instant Internet Management Software Version 7.11
— Reference for the BayStack Instant Internet Remote Access Commands
Ver s i o n 7. 11
Setting Up the BayStack Instant Internet 400 Unit
20 Preface
You can print selected technical manuals and release notes free, directly from the
Internet. Go to the www25.nortelnetworks.com/library/tpubs/ URL. Find the
product for which you need documentation. Then locate the specific category and
model or version for your hardware or software product. Use Adobe Acrobat
Reader to open the manuals and release notes, search for the sections you need,
and print them on most standard printers. Go to Adobe Systems at the
www.adobe.com URL to download a free copy of the Adobe Acrobat Reader.
You can purchase selected documentation sets, CDs, and technical publications
through the Internet at the www1.fatbrain.com/documentation/nortel/ URL.
How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact one of the following
Nortel Networks Technical Solutions Centers:
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Technical Solutions Center Telephone
EMEA (33) (4) 92-966-968
North America (800) 2LANWAN or (800) 252-6926
Asia Pacific (61) (2) 9927-8800
China (800) 810-5000
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the www12.nortelnetworks.com/ URL and click
ERC at the bottom of the page.
Chapter 1 Introduction
This chapter introduces your Instant Internet 400 unit and describes package
contents, available options for your Instant Internet unit, and any requirements
and compatibility issues.
Instant Internet package
The Instant Internet package contains:
• Instant Internet 400 unit
• Depending on the type of connection you ordered, your Instant Internet
package contains one or more of the following connector cables:
— RJ-11 cable (phone cord) for a dial-up connection
— ISDN cable for an ISDN connection
— RJ-45 cable for a 10BASE-T or 100BASE-T Ethernet connection
— RJ-48 cable for a T1 or DDS connection
21
Note: If you ordered your Instant Internet unit for use on a token ring
network or with a V.35 or X.21 modem, you must provide the connection
cable. For pinout diagrams for V.35 and X.21 adapter cables, refer to
Appendix B, “Adapter cable pinout diagrams,” on page 53.
• Important Notice for the BayStack Instant Internet Version 7.11
(Part number 307603-E)
• Installing the BayStack Instant Internet Management Software Version 7.11
(Part number 209226-B)
Setting Up the BayStack Instant Internet 400 Unit
22 Chapter 1 Introduction
• BayStack Instant Internet Software and Documentation Version 7.11 CD
(Part number 206664-D)
For contents, see “Related publications” on page 19.
Available options
The Instant Internet 400 is shipped with several options. The standard unit
includes a full-duplex/half-duplex autonegotiating 10/100 megabits per second
(Mb/s) Ethernet connection. Token ring units for LANs or routers are also
available.
You can order your Instant Internet unit configured with one of the following:
• One or two internal V.90 analog modems
• Internal ISDN 128K card (with or without NT1)
• Internal DDS connection
• Internal T1 connection
• V.35, X.21 support of external synchronous devices (CSUs/DSUs)
• One or two token ring connections
• Second or third Ethernet connections (for an external router, cable modem,
xDSL modem, and others)
300867-G
Note: If your unit does not have an internal analog modem or ISDN card,
disregard all references to dial-up account and dial-up configuration
throughout this manual.
Requirements and compatibility
Instant Internet supports the following Internet connection types:
• Dial-up PPP connection up to V.90
• ISDN connection using synchronous PPP and optional Multilink Protocol
(MP) at up to 128 kilobits per second (Kb/s)
• Synchronous leased-line connection at speeds up to 2 Mb/s (T1, DDS, V.35,
or X.21) using PPP or frame relay (using RFC 1490)
• PPPoE connection using an external Ethernet device to connect to an access
concentrator.
Note: The speed of dial-up connections can vary internationally. Consult
your local distributor for specifications.
Chapter 1 Introduction 23
Setting Up the BayStack Instant Internet 400 Unit
24 Chapter 1 Introduction
300867-G
Chapter 2 Installation preparation
This chapter describes the steps you should follow in preparing for Internet
access, explains some decisions you need to make before you install your Instant
Internet 400 unit, and provides an installation checklist and worksheet.
Preparing for Internet access
To prepare for access to the Internet:
1 Obtain installation and service from your local telephone company.
2 Obtain an Internet connection from an Internet service provider (ISP).
3 Obtain a cable to connect the Instant Internet unit to your local area network
(LAN).
4 Obtain the power cord from the Instant Internet packaging.
25
Note: Do not apply power to the Instant Internet unit until you have
completed the installation steps from page 35.
Refer to “Instant Internet quick installation” on page 35 for more information.
Setting Up the BayStack Instant Internet 400 Unit
26 Chapter 2 Installation preparation
Making decisions
Before you can access the Internet with your Instant Internet unit, you must make
the following decisions:
• Who will be your Internet service provider (ISP)?
• What type of connection will you use—dial-up connection (analog or ISDN),
leased-line connection (T1, DDS, V.35, or X.21) built in to Instant Internet,
cable modem, xDSL modem, PPPoE, or an external router?
Selecting an Internet service provider
There are thousands of Internet service providers (ISPs) from which to choose.
Nortel Networks maintains an updated list of the major, national ISPs and as many
local ISPs as possible. You can choose an ISP from this list, or you can locate a
different one. Either way, try to choose an ISP that has a local access number so
that you do not have to pay long distance charges. You can look in the yellow page
directory for local or regional ISPs, or you can call a national ISP and ask if it
offers local dial-up access in your area.
300867-G
Note: Only a dial-up connection (analog or ISDN) requires this type of
service from an ISP. If you are using a cable modem, xDSL modem, or
external Ethernet device, you do not have to obtain dial-up service.
If your ISP is not on the selection list you see during Instant Internet installation,
select the
with the
• Call Nortel Networks Technical Solutions Center at 800-2LANWAN, Express
• Send an e-mail message to support@nortelnetworks.com.
Be sure to have your provider’s name, location, and contact person’s phone
number so that Nortel Networks can create a dial-up script specific to your ISP’s
access requirements and add your ISP to the list.
! Default provider from the list. If you cannot connect to the Internet
! Default provider selected, do one of the following:
Routing Code 169#, 24 hours a day, 7 days a week, 365 days a year
(see page 20).
Installation checklist
Use the checklist in Table 1 to ensure a smooth installation. As you check off each
item, record the information in the “Installation worksheet” on page 29.
Table 1 Installation checklist
✔ Item Description
Chapter 2 Installation preparation 27
Type of Account Instant Internet can provide access to your entire network
Dial-up Protocols If you are using a dial-up connection in North America,
ISDN Service When you obtain ISDN service, your telephone company
Leased-Line
Connection
T1 Connection If you are using a T1 connection, ask your T1 service
through a single Internet Protocol (IP) address for
unlimited access to the Internet:
• If you want to use public IP addresses, request a
network account.
• If you want to use Network Address Translation (NAT)
or you are using the Instant Internet unit as an
IPX-to-IP gateway, request a single-user account.
Your ISP will provide you with a user name, password,
primary access phone number, optional alternate access
phone number, and name server IP address. Record this
information on page 29.
ensure that your ISP supplies true IP service using PPP
protocols for analog and ISDN connections. ISDN
requires the synchronous PPP protocol with
authentication via Password Authentication Protocol
(PAP) or Challenge Handshake Authentication Protocol
(CHAP).
For a 128K connection, Multilink PPP must be supported.
Some ISPs use their own proprietary protocols or, for
ISDN, V.120 rate adaption. Instant Internet does not
support these proprietary protocols.
may assign one or two Service Profile Identifier (SPID)
numbers to your line. Record the SPID number(s) on
page 29.
Leased-line (T1, DDS, V.35, or X.21) connections require
synchronous PPP or frame relay. The Instant Internet 400
unit supports 1 PVC for frame relay.
provider for the framing format, line encoding, data type,
line build-out, rate multiplier, and line speed. Record this
information on page 29.
Setting Up the BayStack Instant Internet 400 Unit
28 Chapter 2 Installation preparation
Table 1 Installation checklist (continued)
✔ Item Description
Connect-Time
Charges
PPPoE If you are connecting using PPPoE, you must obtain a
Installation
Information
Application
Information
Some ISPs and local telephone companies charge a flat
fee for unlimited connect time, and some charge fees
according to the actual amount of time your Instant
Internet unit is dialed in and connected. Be sure that you
understand your ISP’s and local telephone company’s
policies.
User Name and Password from your ISP. Record this
information on page 29.
If you choose an ISP from the Nortel Networks list, you
need to give only the ISP’s telephone number and your
user name and password for access.
If you are using an analog or ISDN connection, you can
choose ! Default as your provider and then enter your
name servers.
If your ISP is not on the Nortel Networks list, call the
Nortel Networks Technical Solutions Center at
800-2LANWAN, Express Routing Code 169#, and
provide some additional information so that Nortel
Networks can create a dial-up script specific to your ISP’s
access requirements.
Your ISP usually offers some additional services, which
you might consider:
• Access to a NEWS server
• Access to a POP mail server (and an SMTP relay)
• Individual POP mail user accounts for each user
NOTE: Be aware that a single-user account from an ISP
generally comes with only one POP e-mail account. You
can arrange for additional e-mail accounts with your ISP.
300867-G
After completing this checklist, you are ready to begin installing the Instant
Internet hardware.
Installation worksheet
ISP User Name: ________________________________________________
This is the user name you enter to log on to your ISP account.
ISP Password: __________________________________________________
This is the password you enter to log on to your ISP account.
ISP Connection Phone Number: ___________________________________
This number is the primary phone number you dial to access your ISP account.
ISP Connection Alternate Phone Number: __________________________
This number is an alternate or backup phone number you dial to access your ISP
account if the primary phone number is not working. This phone number is
optional. Not every ISP supplies an alternate phone number.
Chapter 2 Installation preparation 29
ISP Name Server: _______________________________________________
ISP Name Server (optional): ______________________________________
The name server (or domain name server or DNS) is the numeric IP address of
your IPS’s name server(s). It follows the format nnn.nnn.nnn.nnn where n is a
number between 0 and 255.
Setting Up the BayStack Instant Internet 400 Unit
30 Chapter 2 Installation preparation
T1 Connection Information
Framing Format (ESF or D4): _________________________________
Line Encoding (B8ZS or AMI): _________________________________
Data Type (Normal or Inverted): ________________________________
Line Build-Out (in dB): _______________________________________
Rate Multiplier (64K or 56K): __________________________________
Line Speed (in Kb/s): _________________________________________
This information is available from your T1 service provider. If you are not using a
T1 connection, you do not need to provide this information.
Telephone Company Information
ISDN SPID Number: _________________________________________
300867-G
ISDN SPID Number: _________________________________________
SPID (Service Profile Identifier) numbers are provided by your telephone
company when you install an ISDN line. Usually, two SPID numbers are provided,
but sometimes one and sometimes even none is provided. Only those using an
ISDN connection, need to provide this information.
Chapter 3 Instant Internet 400 hardware installation
This chapter helps you get to know your Instant Internet unit and provides
instructions for connecting your unit to your LAN or WAN according to the type
of connection you are using and for mounting the unit in a rack.
Before you install the Instant Internet hardware, make sure that you are familiar
with the physical and environmental specifications of the Instant Internet
400 unit. For more information, refer to Appendix A, “Technical specifications,”
on page 51.
Getting to know your Instant Internet 400 unit
The front panel of your Instant Internet 400 unit has nine lights, or LEDs, that
signal information about your unit. The Power LED is always lit when your unit is
turned on. The other eight LEDs as well as the Power LED indicate various active
or error conditions.
31
Figure 1 illustrates the front panel of the unit.
Figure 1 Front panel of the Instant Internet 400 unit
Instant Internet
Power
1234567 8
9276EA
For a description of the LEDs, refer to Chapter 5, “LEDs: support and diagnostic
functions,” on page 47.
Setting Up the BayStack Instant Internet 400 Unit
32 Chapter 3 Instant Internet 400 hardware installation
Switches and connectors are located on the rear panel of your unit as follows:
• At the top are four slots (A through D).
• At the bottom are the network cable connection, two LEDs, the attachment
unit interface (AUI) connection, the configuration switches, the power plug
connection, and the on/off switch.
Figure 2 illustrates the rear panel of the unit.
Figure 2 Rear panel of the Instant Internet 400 unit
Slot D Slot A
Slot C
Slot B
LEDs
Ethernet
connection
Powe r
plug
Configuration
switches
AUI
connection
On/Off
switch
8979EC
Warning: The Instant Internet unit contains a lithium battery. There is a
danger of explosion if the battery is replaced incorrectly. The battery
should be replaced only by factory authorized personnel.
Interface cards
Depending on the configuration of your unit, you may have multiple interface
cards in slots A through D.
Note: The interface card(s) in your Instant Internet unit may not look
exactly like those depicted in the illustrations.
300867-G
Chapter 3 Instant Internet 400 hardware installation 33
Table 2 shows the LAN interfaces available for your Instant Internet 400 unit.
Table 2 LAN interfaces
Interface name Interface card Type
Eth1 Ethernet connection on the
Eth2
Eth3
Ethernet
10/100
Link
LEDs
Act
RJ-45
Ethernet
AUI
9284EB
BNC
Ethernet
back of the unit.
Ethernet interface card with a
BNC connector and an RJ-45
connector. Note: On some
Ethernet interface cards the
BNC connector can be absent.
Note: If you have a triple
Ethernet unit, the Ethernet card
in slot D is Eth2 and the
Ethernet card in slot C is Eth3.
9285EB
To k1
To k2
9-pin
token ring
RJ-45
token ring
Token ring interface card with a
9-pin connector and an RJ-45
connector. Note: If you have a
dual token ring unit, the token
4Mb/s
16Mb/s
ring card in slot D is Tok 1 and
the token ring card in slot C is
To k2 .
9286EB
Setting Up the BayStack Instant Internet 400 Unit
34 Chapter 3 Instant Internet 400 hardware installation
Table 3 shows the communication interface cards available for your Instant
Internet 400 unit.
Table 3 Communication interfaces
Interface name Interface card Type
ISDN ISDN interface card (United
RJ-45
ISDN
States) with one RJ-45
connector (does not support
NT1).
9287EB
ISDN ISDN interface card
RJ-45
ISDN
RJ-45
ISDN
(international) with two RJ-45
connectors (supports NT1).
9288EB
Dialup
(Analog)
RJ-11
Telco
RJ-11
Phone
Analog modem interface card
with one RJ-11 connector for
the phone (outgoing to modem)
and one RJ-11 connector for the
Telco (incoming from wall jack).
Note: If you have a dual analog
9289EB
Note: Depending on the type of analog modem card
you have, the placement of the jacks may be reversed.
unit, the first modem is located
in slot A and the second modem
is in slot B.
Be sure to read the labels of the jacks before you plug in
any cables.
Serial-1 (port 0)
Serial-2 (port 1)
26-pin
X.21 Port 0
26-pin
X.21 Port 1
X.21 interface card (leased-line)
with one 26-pin connector for
X.21port 0 and one 26-pin
connector for X.21 port 1.
300867-G
9290EB
Chapter 3 Instant Internet 400 hardware installation 35
Table 3 Communication interfaces (continued)
Interface name Interface card Type
Serial-1 (port 0)
Serial-2 (port 1)
Serial (port 0)
T1
Serial (port 0)
DDS
26-pin
V.35 Port 0
26-pin
V.35 Port 0
26-pin
V.35 Port 0
V.35 Port 1
LEDs
LEDs
26-pin
RJ-48
T1
RJ-48
56K
V.35 interface card (leased-line)
with one 26-pin connector for
V.35 port 0 and one 26-pin
connector for V.35 port 1.
9291EB
T1 interface card (leased-line)
with one 26-pin connector for
V.35 port 0 and one RJ-48
connector for T1.
9292EB
DDS interface card
(leased-line) with one 26-pin
connector for V.35 port 0 and
one RJ-48 connector for 56K.
9293EB
Instant Internet quick installation
These steps will guide you through the general process of installing your Instant
Internet hardware.
Be sure to choose a location near your router and LAN or WAN hubs and close to
an electrical outlet.
Note: Before you begin installation, be sure that the switch settings are
set to normal operation. For information about configuring switch
settings, refer to “Switch settings for normal operation” on page 42.
Setting Up the BayStack Instant Internet 400 Unit
36 Chapter 3 Instant Internet 400 hardware installation
The communications connection is necessary to provide the link between your
Instant Internet unit and your Internet service provider (ISP). To ensure a proper
communications connection, make sure that you have ordered the appropriate
following services:
• Installation from your telephone service company (Telco)
• Service from your Telco
• Internet access service from your ISP
Be sure to review the information in “Installation checklist” on page 27.
If you experience problems during installation, unplug all connections, except the
LAN connection, and then restart the Instant Internet unit.
Note: Do not apply power to the Instant Internet unit until you have
completed the installation steps.
You can mount your Instant Internet unit in an equipment rack or place it on a flat
surface. If you choose not to mount the Instant Internet unit in a rack, be sure to
install the unit’s rubber feet. If the feet are not installed, stick the adhesive side of
the feet on the spaces provided on the bottom of the unit. You need to use either
the mounting brackets or the feet.
300867-G
To install your Instant Internet hardware:
1 Do one of the following:
• If you want to mount your Instant Internet unit in a rack, you must do so
before you connect it to your LAN. Follow the procedure “Mounting your
Instant Internet unit in a rack” on page 37 and then return to this
procedure and continue with step 2.
• If you do not want to mount your Instant Internet unit in a rack, place the
unit on any appropriately level surface that can safely support the weight
of the unit and attached cables. Make sure that there is adequate space
around the unit for ventilation and access to cable connectors. Allow at
least 2 inches (5.1cm) on each side for proper ventilation and 5 inches
(12.7cm) at the back for power cord clearance and ventilation. Continue
with step 2.
Chapter 3 Instant Internet 400 hardware installation 37
2 Attach one end of the communications cable (modem, ISDN, T1, DDS,
Ethernet, token ring) to the appropriate connector on the Instant Internet unit.
3 Attach the other end of the communications cable to the appropriate source
(phone jack, ISDN jack, T1 jack, DDS jack, cable modem, or external router).
4 Attach the Instant Internet unit to a hub on your LAN using an Ethernet cable
(attach to Eth1) or a token ring cable (attach to Tok1).
Note: A token ring cable is not included with your Instant Internet
package.
5 Plug the power cord into the rear panel of the Instant Internet unit.
6 Plug the power cord into an AC wall outlet.
7 Turn on the Instant Internet unit.
When you turn on your Instant Internet 400 unit, the LEDs on the front panel
illuminate. LED #2 glows amber when the unit is ready for setup. For
information about setting up your unit, see Installing the BayStack Instant
Internet Management Software Version 7.11
Mounting your Instant Internet unit in a rack
To install your Instant Internet in an equipment rack, you will need a Phillips
screwdriver (not included) and the brackets, screws, and washers provided in the
rack mounting kit.
To mount your Instant Internet 400 in a rack:
1 Remove the three screws from the cover on each side of your Instant Internet
unit as shown in Figure 3.
Setting Up the BayStack Instant Internet 400 Unit
38 Chapter 3 Instant Internet 400 hardware installation
Figure 3 Removing screws from cover of Instant Internet 400 unit
910
Power
On Line
Status A Ethernet
LAN
Ethernet
Router
Status B
Status C Web
Activity
Disk
Activity
2 Attach the front mounting brackets to your unit using the screws provided
(Figure 4).
9088FC
300867-G
Figure 4 Attaching mounting brackets to the Instant Internet 400 unit
910
Power
On Line
Status A Ethernet
LAN
Ethernet
Router
Status B
Status C Web
Activity
Disk
Activity
9088FD
Chapter 3 Instant Internet 400 hardware installation 39
3 Position your unit in the rack horizontally.
Your unit should be facing out from the rack.
4 Align the holes in the mounting bracket with the holes in the rack.
5 Attach your unit to the front of the rack using the mounting screws and
washers provided (Figure 5).
Figure 5 Attaching the Instant Internet 400 unit to the front of the rack
910
Power
On Line
Status A Ethernet
LAN
Ethernet
Router
Status B
Status C Web
Activity
Disk
Activity
10046FA
Setting Up the BayStack Instant Internet 400 Unit
40 Chapter 3 Instant Internet 400 hardware installation
300867-G
Chapter 4 DIP switch settings
This chapter describes the Dual Inline Pins (DIP) switch settings for your Instant
Internet 400 unit, including those for normal operation, for setting the token ring
speed, and for resetting your unit’s password and configuration settings.
DIP switches
DIP switches enable you to configure your Instant Internet unit for a particular
type of operation. There are eight DIP switches on the rear panel of your unit
(Figure 6). The switches are labeled left to right from 1 to 8.
Figure 6 DIP switches on the rear panel of the unit
Configure
On
Off
1 2 3 4 5 6 7 8
41
9870EA
The switches have two possible positions: on and off. For the Instant Internet 400
unit, the on position is up and the off position is down. Use a small instrument
with a fine point, such as a pen nib or small screwdriver, to move the switches to
the proper position. Labels on the unit indicate whether a switch is on or off, and
the specific switch pattern indicates a specific configuration item.
Setting Up the BayStack Instant Internet 400 Unit
42 Chapter 4 DIP switch settings
Switch settings for normal operation
Leave all switches off for normal operation, as shown in Table 4.
Table 4 Switch settings for normal operation
12345678
ON
OFF
••••••••
Switch settings for token ring speed
If you need to set token ring speed to match the speed of your network, see the
information in the following tables for examples of single and dual token ring
switch settings.
Single token ring switch settings
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Table 5 and Tabl e 6 show the switch settings for the token ring speed for a single
token ring unit.
Table 5 Single token ring: 16 Mb/s
12345678
ON
OFF
Table 6 Single token ring: 4 Mb/s
ON
OFF
••NA NA NA NA NA
12345678
• NA NA NA NA NA
• NA NA NA NA NA
••NA NA NA NA NA
Dual token ring switch settings
If you have a dual token ring unit and need to set the token ring speed, see one of
the following tables:
• Table 7 (Dual token ring: 16 Mb/s Tok1 / 16 Mb/s Tok2)
• Table 8 (Dual token ring: 16 Mb/s Tok1 / 4 Mb/s Tok2)
• Table 9 (Dual token ring: 4 Mb/s Tok1 / 16 Mb/s Tok2)
• Table 1 0 (Dual token ring: 4 Mb/s Tok1 / 4 Mb/s Tok2)
Table 7 Dual token ring: 16 Mb/s Tok1 / 16 Mb/s Tok2
12345678
ON
OFF
•••NA NA NA NA
Table 8 Dual token ring: 16 Mb/s Tok1 / 4 Mb/s Tok2
12345678
ON
OFF
••NA NA NA NA
• NA NA NA NA
••NA NA NA NA
Chapter 4 DIP switch settings 43
Table 9 Dual token ring: 4 Mb/s Tok1 / 16 Mb/s Tok2
12345678
ON
OFF
••NA NA NA NA
•• NA NA NA NA
Table 1 0 Dual token ring: 4 Mb/s Tok1 / 4 Mb/s Tok2
12345678
ON
OFF
• NA NA NA NA
•••NA NA NA NA
Setting Up the BayStack Instant Internet 400 Unit
44 Chapter 4 DIP switch settings
Switch settings for special configurations
During the power-up sequence, your Instant Internet 400 unit checks the settings
of the switches. You can use the switches on your unit to:
• Reset the password (Table 11), which is useful if you forget the password.
• Reset the password and other user-defined system configuration (Table 12).
• Disable the switch settings for resetting the password and user-defined
configurations (Table 13).
• Restore the original default factory settings (Table 14).
Table 11 shows the switch settings for resetting your unit’s password.
Table 11 Switch settings for resetting the password
12345678
ON
OFF
•••••
•••
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Table 1 2 shows the switch settings for resetting your unit’s password as well as
some user-defined configurations.
Table 1 2 Switch settings for resetting the password and user-defined
configurations
12345678
ON
OFF
••• ••
•••
Caution: If you use these switch settings to restore your unit, the
following user-defined settings are removed or reset: password, hosts,
port mappings, and unit configuration.
Chapter 4 DIP switch settings 45
Table 1 3 shows the switch settings to disable the switch settings for resetting the
password and user-defined configurations
Table 1 3 Switch settings to disable switch settings for resetting the password
and user-defined configurations
12345678
ON
OFF
•• ••••
••
.
Table 1 4 shows the switch settings for restoring your unit to factory default
conditions.
Table 1 4 Switch settings for restoring factory default conditions
12345678
ON
OFF
••• •••
••
Caution: If you use these switch settings to restore your unit to factory
default conditions, the following user-defined settings are removed or
reset: password, hosts, port mappings, unit configuration, access
restrictions, unit registration, and encryption authorization.
If you purchased and installed the 3DES Encryption Module (part number
CQ1010005), you need to reinstall it.
If you used the switch settings in Table 13 to disable the reset password
and configuration switch settings, these settings are re-enabled.
Setting Up the BayStack Instant Internet 400 Unit
46 Chapter 4 DIP switch settings
Resetting your Instant Internet unit
Before you reset your Instant Internet unit, be sure to back up the configuration.
If you back up the configuration, you can easily restore it. For details, refer to
Using the BayStack Instant Internet Management Software Version 7.11.
To reset your Instant Internet unit:
1 Turn off your unit.
2 Record the current switch settings of your Instant Internet unit.
3 Set the switches to the configuration you want.
Refer to “Switch settings for special configurations” on page 44.
4 Turn on your unit.
The LEDs on the front of your unit flash and then glow steadily amber,
including the Power LED, when they completely match the sequence for the
selected switch settings.
Note: If you used the switch settings in Tabl e 13 to disable the reset
password and configuration switch settings, the Power LED glows amber
and LEDs 1–8 flash red in the sequence of the selected switch settings.
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5 Turn off your unit.
6 Reset the switches using the information recorded in step 2.
Refer to Table 4 through Table 10 beginning on page 42.
7 Turn on your unit.
Chapter 5 LEDs: support and diagnostic functions
This chapter describes how the LEDs work on your Instant Internet 400 unit and
how you can use them to interpret activity on your unit.
Interpreting LEDs
On the front panel of the Instant Internet unit, the nine LEDs indicate failures,
configuration information, and operational status. When the unit is turned on, it
displays any failures as red lights.
LEDs at power-up sequence
If any failure is found during the power-up sequence, the Power LED glows
amber, and one or more of LEDs 1 through 8 glow red. This failure indicates a
hardware problem. Call the Nortel Networks Technical Solutions Center
(page 20) for assistance.
47
Caution: During normal operation, the Power LED glows green, except
when updating the internal flash ROM. While updating the flash memory,
the Power LED glows amber. This amber LED indicates that it is not safe
to turn off the unit without potentially damaging the contents of flash
memory.
Setting Up the BayStack Instant Internet 400 Unit
48 Chapter 5 LEDs: support and diagnostic functions
Recognizing single token ring speed
For a single token ring unit, LED 4 shows the ring speed for 30 seconds after the
unit is turned on. Table 1 5 shows the single token ring speed for LED 4. For more
information about token ring units, refer to “Getting to know your Instant Internet
400 unit” on page 31.
Table 1 5 Single token ring speed (first 30 seconds)
LED # Color Appearance Meaning
4 Green Solid 4 Mb/s (token ring speed)
4 Amber Solid 16 Mb/s (token ring speed)
Recognizing dual token ring speed
For a dual token ring unit, LED 4 shows the ring speed of the Tok1 token ring, and
LED 5 shows the ring speed of the Tok2 token ring, each for 30 seconds after the
unit is turned on. For more information about dual token ring units, refer to
“Getting to know your Instant Internet 400 unit” on page 31.
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Table 1 6 shows the dual token ring speed for LED 4, and Table 17 shows the dual
token ring speed for LED 5.
Table 1 6 Dual token ring (Tok1) speed (first 30 seconds)
LED # Color Appearance Meaning
4 Green Solid 4 Mb/s (Tok1 ring speed)
4 Amber Solid 16 Mb/s (Tok1 ring speed)
Table 1 7 Dual token ring (Tok2) speed (first 30 seconds)
LED # Color Appearance Meaning
5 Green Solid 4 Mb/s (Tok2 ring speed)
5 Amber Solid 16 Mb/s (Tok2 ring speed)
LEDs during operation
After the power-up sequence is complete, the LEDs indicate status and activity
during operation as shown in Table 18 .
Table 1 8 LED status and appearance during operation
LED # Color Appearance Meaning
Power Green Solid Unit has electrical power and is turned on.
Power Green and
Amber
1 Green Blinking Unit is operating normally.
2 Green Solid Unit is ready to service clients.
2 Green and
Amber
2 Amber Solid Unit is ready to run setup but cannot service
3-8 Green Solid Indicated interface (see Note below) is online.
3-8 Green Flashing Indicated interface (see Note below) is dialing or
3-8 Green and
Amber
3-8 Red Solid Indicated interface (see Note below) has failed.
Solid Green and
Flashing Amber
Solid Green and
Flashing Amber
Solid Green and
Flashing Amber
Chapter 5 LEDs: support and diagnostic functions 49
Unit is updating flash ROM. DO NOT TURN
OFF until light returns to green.
Unit is communicating with clients.
clients (normally occurs before unit has been
configured).
attempting connection.
Traffic is on the indicated interface.
Note: The “indicated interface” is the interface associated with the
LED’s number. This information is available in the main dialog box of the
iiSetup program. For more information, refer to Using the BayStack
Instant Internet Management Software Version 7.11.
Setting Up the BayStack Instant Internet 400 Unit
50 Chapter 5 LEDs: support and diagnostic functions
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Appendix A Technical specifications
This appendix describes the physical and environmental specifications for your
Instant Internet 400 unit.
Physical specifications
The Instant Internet 400 unit is 17 inches wide by 15.25 inches deep and
3.875 inches high (19-inch rack-mountable, 2-rack units).
Environmental specifications
The operating and nonoperating environment for the Instant Internet 400 unit is as
follows:
51
• Operating Temperature: 10° to 40° C maximum
• Nonoperating Temperature: -44° to 66° C maximum
• Operating Humidity
— 20% minimum to 80% maximum
— Relative Humidity: noncondensing
• Nonoperating Humidity
— 10% minimum to 95% maximum
— Relative Humidity: noncondensing
• Operating Altitude: 8,000 feet (2,438 meters) maximum
• Nonoperating Altitude: 30,000 feet (9,144 meters) maximum
• Acoustic Noise: 55dBA at 1 meter
Setting Up the BayStack Instant Internet 400 Unit
52 Appendix A Technical specifications
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Appendix B Adapter cable pinout diagrams
This appendix describes the pinout settings for the V.35 and X.21 adapter cables.
Adapter cable part numbers
If you ordered your Instant Internet 400 unit for use with a V.35 modem or X.21
modem, you must provide the connection cable. You can have a cable made
according to the pinout diagrams in this appendix or you can order a cable from
Nortel Networks using the following part numbers:
• V.35 Adapter Cable—Part Number CQ2118001
• X.21 Adapter Cable—Part Number CQ2118004
53
Setting Up the BayStack Instant Internet 400 Unit
54 Appendix B Adapter cable pinout diagrams
V.35 adapter cable
Figure 7 shows the pinout settings for a V.35 modem adapter cable (part number
CQ2118001)
Figure 7 V.35 adapter cable pinout diagram
(H) DB26 (Male)
Amp Pin # 748365-1
1
7
4
5
6
8
20
DTE
2
3
14
16
24
17
11
9
15
12
V.35 Connector
(Male)
A
CGND
B
SGND
C
RTS
D
CTS
E
DSR
F
DCD
H
DTR
P
TDA
R
RDA
S
TDB
T
RDB
U
ETA
V
RCA
W
ETB
X
RCB
Y
TCA
AA
TCB
9108EA
300867-G
X.21 (DCE) adapter cable
Figure 8 shows the pinout settings for an X.21 modem adapter cable (part number
CQ2118004).
Figure 8 X.21 (DCE) adapter cable diagram.
DB25M DV15M (X.21 VF)
1
2
4
3
5
8
15
DTE
17
24
7
14
19
16
10
13
9
12
11
Appendix B Adapter cable pinout diagrams 55
GND
1
TDA
2
RTA
3
RDA
4
CTSA
5
RCA
6
ETCA
7
SGND
8
TDB
9
RTB
10
RDB
11
CTSB
12
RCB
13
ETCB
14
9109EB
Setting Up the BayStack Instant Internet 400 Unit
56 Appendix B Adapter cable pinout diagrams
300867-G
Index
57
Symbols
! Default provider 26
Numbers
100BASE-T Ethernet connection 21
10BASE-T Ethernet connection 21
26-pin connector 34, 35
3DES Encryption Module 45
56K x2/V.90 analog modem 22
9-pin connector 33
A
acoustic noise 51
acronyms 18
altitude
nonoperating 51
operating 51
analog modem card 34
B
BNC connector 33
C
cable
dial-up connection 21
Ethernet connection 21
ISDN connection 21
pinout diagrams 53
RJ-11 connection 21
RJ-45 connector 21
RJ-48 connector 21
V.35 adapter 54
X.21 (DCE) adapter 55
cable modem 22
CHAP 27
connection
DDS 22, 27
dial-up 23
leased-line 23
PPPoE 28
T1 22, 27
V. 3 5 2 7
X.21 27
CSU 22
customer support 20
D
DDS card 35
DDS connection
Leased-line type 27
speed 23
DDS Connection, cables 21
dial-up connection, V.90 23
dimensions 51
DIP switch
off position 41
on position 41
setting 41
using 41
DSL modem 22
DSU 22
dual Ethernet card 22
Setting Up the BayStack Instant Internet 400 Unit
58 Index
dual token ring unit
LEDs 48
switch settings 43
E
environment
nonoperating 51
operating 51
Eth1 33
Eth2 33
Ethernet
100BASE-T 21
10BASE-T 21
Ethernet card 33
Ethernet connection
Eth1 33
Eth2 33
Ethernet connection, cable 21
external router 22
F
factory default conditions, resetting 45
frame relay 23, 27
H
humidity
nonoperating 51
operating 51
I
installation
checklist 27
worksheet 29
interface
LED 49
interface, AUI 32
Internet service provider
! Default provider 26
access phone number 27
additional services 28
name server 27
password 27
selecting 26
user name 27
Internet Service Provider Hotline
Nortel Networks Technical Solutions Center 26
ISDN card
configuration option 22
interfaces 34
NT1 22
ISDN connection
cable 21
Multilink Protocol 23
provider options 28
service connection 27
SPID number 27
synchronous PPP 23
L
leased-line
DDS card 35
T1 card 35
V.35 card 35
X.21 card 34
leased-line connection
DDS 23
frame relay 27
requirements 27
T1 23
V. 3 5 2 3
X.21 23
LED
interface 49
LEDs
activity 49
after power-up sequence 49
dual token ring unit 48
interpreting 47
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Index 59
normal operation 47
power-up sequence 47
red 47
single token ring unit 48
status 49
M
modem
analog 22
cable 22
DSL 22
Multilink Protocol (MP) 23
N
NT1 34
P
package contents 21
PA P 27
passwords, resetting 44
phone cord 21
physical specifications 51
Power LED 47
PPP 23, 27
PPPoE 23, 28
product support 20
protocol
analog 27
dial-up 27
ISDN 27
PPP 27
PPPoE 28
proprietary 27
publications
hard copy 20
related 19
R
rack mounting 37
ring speed
setting 42
Tok1 43, 48
Tok2 43, 48
RJ-11 connector 34
RJ-45 connector 33, 34
RJ-48 connector 35
router, external 22
S
single token ring unit
LEDs 48
switch settings 42
size 51
SPID number 27
support, Nortel Networks 20
switch settings
disabling 45
dual token ring unit 43
normal operation 42
resetting the password 44
resetting to factory default conditions 45
resetting user-defined configurations 44
single token ring unit 42
special configurations 44
token ring speed 42
synchronous PPP 27
T
T1 card 35
T1 connection
cable 21
data type 27
framing format 27
leased-line connection speed 23
line build-out 27
line encoding 27
Setting Up the BayStack Instant Internet 400 Unit
60 Index
line speed 27
rate multiplier 27
setting up 27
technical publications 20
technical support 20
Telco 3 6
temperature
nonoperating 51
operating 51
token ring 48
connection 22
LEDs 48
switch setting 42
Tok 1
card 33
ring speed 48
Tok 2
card 33
token ring card 33
token ring speed
16 Mb/s 42, 43
4 Mb/s 42, 43
Tok1 43
Tok2 43
X
X.21
card 34
connection 23, 27
port 0 34
port 1 34
X.21 (DCE) adapter cable 55
U
unit
mounting in a rack 37
resetting 46
user-defined configurations, resetting 44
V
V. 3 5
card 35
connection 23, 27
port 0 35
port 1 35
V.35 adapter cable 54
V. 9 0 2 3
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