Enterprise Edge
Telephone Feature
Card
© 1999 Nortel Networks
P0908931 Issue 01
Using Enterprise Edge features
Using an
Enterprise
Edge
feature
Programming
memory
buttons
1. Press
2. Follow the display messages.
On a two-line display telephone, som e features are al so available on display
buttons.
You can program m em ory buttons for one-touch access to frequently used
features.
1. Press
2. Press the memory button that you want to program. (This step is not necessary
3. Press
You can also program frequently dialed numbers, using the following codes:
ƒ•⁄
dialing.
ƒ•¤
dialing.
See your Telephone User Card for details.
You canno t pro gram line, inte rc om , answer, or Handsfree/Mute buttons.
ƒ
or
Press a programmed memory button.
and enter the desired feature code on the dial pad.
ƒ•‹
on the M7100 telephone.)
ƒ
and enter the feature code on the dial pad.
External autodial: Stor e an external number for one-touch
Internal autodial: Sto re an int ernal number for one-touch
Enterprise Edge features
Background
Music
Button
Inquiry
Call Duration
Timer
Call Forward
Call Park
Call Pickup directed
Call Pickup group
ƒ°fl Cancel ƒ£°fl
Listen to music (provided by your office) through your telephone speaker when
you are not on a call.
ƒ•‚
Check what is programmed on any button. Use when labeling buttons.
ƒ‡‡
Briefly display the approximate len gt h of your curre nt or mo st rec ent call.
ƒ› Cancel ƒ£›
Send your calls to another telephone in your Enterprise Edge system.
ƒ‡›
Put a call on hold so that it can be picked up from any telephone in your
Enterpr ise Edge system. The display shows a three-di git retrieval code.
To retrieve a parked call, press
telephone in your Enter prise Edge system . On the M7 100 telephone, just lift the
receiver and dial the retrieval code.
ƒ‡fl
Answer any ringing telephone.
ƒ‡fl
Press
ƒ‡fi
Answer a call that is ringing at another tel ephone in your pickup group. The
external call that has been ringing longest is answered first.
.
∆
and dial that telephone’s extension number.
and dial a retrieval code on any
Page 1 - Enterprise Edge Telephone Feature Card
Call Queuing
Camp-on
Class of
service
password
Conference
Contrast
adjustment
Dialing modes
ƒ°‚⁄
Answer the next call. If more than one call is waiting, priority is given to incoming
external calls over callback, camped, or transferred calls.
ƒ°¤
Re-route a call to anothe r tel ephone even if all its lines are busy.
ƒ°¤
Press
telephone.
, then dial the extension number of the r eceiving
ƒfl°
Change the dialing filte rs on a l in e or telephone, or gain external access to your
system. Dialing filter s de te rmine which numbe rs you can di al .
ƒfl°
Press
coordinator to chang e your clas s of service.
and enter a password provided by your system
ƒ‹
Establish a conference call between yourself and two ot her parties.
1. Make or answer the first call.
2. Put the first call on hold.
3. Make or answer the second call.
4. After the second call is connected, press
5. Press the line or intercom button of the first held call (not required on the M7100
telephone).
6. Press
To rem ove yourself from a conference permanentl y (u nsupervised conference):
Press
external lines may not support this feature. See your system coordinat or.)
To pu t a conferen ce o n hol d:
Press
To split a conference:
Press the line or intercom button of one caller to consult privately whil e t he other
caller is on hold. To re-establish the conference, press
To disc onnect one par t y:
Press the line or intercom button of th e ca ller you want to disconnect, then press
®
conversation.
To inde pendently hold two calls:
Press the line or intercom button of th e first cal l er, then press
second caller is automatically put on hold. To re-establish the conference, retrieve
one call from hold, press
®
to end the conference call.
ƒ‡‚
˙
. Press the line or intercom button of the remaining caller to resume your
. The other two callers remain connected. (Some
. The other two callers can still talk to each other.
ƒ‹
ƒ‹.
ƒ‹
˙
, then retrieve the second call from hold.
.
. The
ƒ•‡
Adjust the contrast of your display.
ƒ•‡
Press
your telephone). Press
, then press a number from ⁄ to · (depending on
˙
to set your choice.
ƒ•°¤
Choose one of three met hods of dialing.
1. Press
2. Press
3. Press
Standard Dial:
available, even when another dialing m ode is selected.)
ƒ•°¤
£
to select the mode.
˙
to store the mode.
Select a line, then dial the number. (Standard Dial is always
.
Page 2 - Enterprise Edge Telephone Feature Card
Automatic Dial: Dial the number with out choosing a line button first. Your prime
Do N
G
line is automatically selected for the call.
Pre-Dial: Dial the number, then press a line button to place the call. Edit the
number b y pressing
√
before placing the call.
ot
Disturb
roup
Listening
Hold
Language
Choice
Last
Number
Redial
Line pools
Line
Redirection
Link
Long Tones
ƒ°fi Cancel ƒ£°fi
When you are not on a call prevent all incoming call s, except pr io r i t y ca l ls, from
ringing at your telephone. When you are on a call, block an incoming priority call.
ƒ°‚¤ Cancel ƒ£°‚¤
Use both the receiver and spea ker while you are on a cal l . To avoid electronic
feedback, keep the receiver away from the speaker during the call, and press
®
to hang up .
˙
Temporarily suspend a cal l.
To ret r i eve a held call, pre ss t he line button for the held call.
˙
(Press
Exclusive Hold
on the M7100 telephone.)
ƒ‡· or ƒ˙
Temporarily suspend a cal l an d pr event other teleph on es f ro m picking it up.
ƒ•fi‚⁄
Select English as the language for the telephone display.
ƒ•fi‚¤
Select French as the language for the telephone di splay.
ƒ•fi‚‹
Select Spanish as the language for the telephone display.
ƒfi
Automatically redial the last exter na l tel ephone number that you dialed.
ƒfl›
With a line pool, telephones can share several lines for making calls.
1. Press
2. Enter a line pool access code. (See your system coordinator for a list.)
ƒfl›
∆
or
.
ƒ°› Cancel ƒ£°›
Send calls arriving on an external line to another telephone outside your
Enterpr ise Edge system. (Some external lines may not support th is feature. See
your system coordinator.) This feature is not available on the M7100 telephone.
ƒ‡⁄
Generate a Link signal ‹ to access a PBX or other host exchange.
ƒ°‚°
Generate a tone for as long as you hold down a button. This is us ed to
communicate with devices like fax or answering mach in es. Long t ones are in
effect only for your current call.
Page 3 - Enterprise Edge Telephone Feature Card
Messages
Moving line
buttons
Name and
number
blocking
Page
Pause
Priority
ƒ⁄ Cancel ƒ£⁄
Send a message to an Enterprise Edge telephone’s display to have someone call
you back.
To view an d re pl y to your m essages:
1. Press
2. Press
3. Press
To erase a m essage:
1. Press
ƒflfi
•
and £ to view your message list.
‚
to call the person who left you the me ssage.
˙
.
while viewing a message.
ƒ•°⁄
Change the position of your line or hunt group buttons.
1. Press
2. Press the line button that you want to move.
3. Press the button that you want to move the line to.
4. Press
5. Switch the button caps.
Line buttons cannot be exchanged wit h in t erc om , answer or Hand sf re e/ M ut e
buttons.
ƒ•°⁄
®
. The two buttons are exchanged.
.
ƒ•°⁄·
Block the outgoing name and/or number on a per-call basis.
1. Press
ƒfl‚
Make a page announcement through either the internal (code 1) or external (code
2) speakers, or both (code 3). Zone 0 pages all zones.
Page announcements are programmed to timeout after a pre-selected amount of
time which is set by your installer.
Internal page
ƒfl⁄
Make a page announcemen t to all , or to a specific group of Enterprise Edge
telephones, through the tel ephone speakers. Zone 0 pages all zones.
External page
ƒ•°⁄·
and code (1 to 3) and zone (0 to 6)
and zone (0 to 6)
.
ƒfl¤
Make a page announcement through an external loud speaker system.
Internal and exter nal page
ƒfl‹
Make a page announcemen t thr ough both your Enterprise Edge telephone
speakers and an external loudspeaker system. Zone 0 pages all zones.
and zone (0 to 6)
ƒ‡°
Program in an external autodial sequ ence to insert a 1. 5 sec ond delay ›.
For pulse dialing:
•
also inserts a 1.5 second delay.
ƒfl·
Interrupt a person w ho is on a call or using Do Not D istu rb.
A person on another call can press
ƒ°fi
to block your priority call.
Page 4 - Enterprise Edge Telephone Feature Card
Privacy
Programmed
Release
Ring Again
Ring type
Ring
volume
Run/Stop
Saved
Number
Redial
Service
Schedules
ƒ°‹
Change the privacy settin g for an external line. If a line normally has privacy, this
permits another telephone that shares the line to join your call by selecting the
line while you are using it. If a line normally has privacy disabled, this prevents
another telephone that shares the line from joinin g your call by sele ct in g the l in e
while you are using it. The privacy setting is re-established once you end your call
or when you enter the Privacy feature code again.
ƒ•°·
Program at the end of an external autodial number to automatically release fi the
call.
ƒ¤ Cancel ƒ£¤
Monitor a busy or unanswered telephone, or a busy line pool within your system.
Ring Again signals you t o call back when the telephone or line pool becomes
available.
ĥfl
Select a distinctive ring to hel p dif ferentiate bet ween your tel ephone and others
nearby.
1. Press
2. Enter the ring type number (
3. Press
ĥfl
˙
.
.
⁄
to ›).
ƒ•°‚
Make your telephone ring so that you can adjust the volume. You can also adjust
the volume any time your telephone rings.
ƒ•·
Store more than one autod ia l numb er or exter nal carrier feature code on one
fl
memory button by inserting a break point
press of the button dials the first numb er or code; the next press dials the next
number or code. You can program up to four numbers or codes separated by
break points.
between numbers or codes. The fir st
ƒfl‡
Save a number to redial later. Enter the code while you are on a call that you have
dialed to save the number. Enter the code when you are not on a call to redial the
saved number.
Show service schedules
ƒ°‡‚
Display the modes that have been turned on at a designated contr ol set .
Ringing service
ƒ°‡⁄ Cancel ƒ£°‡⁄
Turn on one of six schedul es for alternative ringing/call answering arrangements
from a designated co ntrol telephone.
Restriction services
ƒ°‡¤ Cancel ƒ£°‡¤
Turn on one of six services for restrictions on particular lines or telephones from a
designated control te lephone. You will be required to enter the System
Coordinator password.
Routing serv i ces
Page 5 - Enterprise Edge Telephone Feature Card
Speed Dial
Static time
and date
Time
Transfer
Trunk
Answer
Voice call
ƒ°‡‹ Cancel ƒ£°‡‹
Turn on one of six services for routing on particular lines or telephones from a
designated control te lephone. You will be required to enter the System
Coordinator password.
ƒ‚
Dial an external telephone num ber using a two-digit code. There are two types of
speed dial codes: system (01 to 70) and persona l (71 t o 94). System speed dial
codes can be used from any E nt erprise Edge telephone in the system. They are
assigned by your system coordinator. Personal speed dial codes are used
exclusively at your telephone. To make a call using a speed dial code:
1. Press
2. Enter the two-digit code for the number (01 to 70 for system speed dial, 71 to
To program personal speed dial numbe rs :
1. Press
2. Enter a two-digit code from 71 to 9 4.
3. Specify the external line by pressing a line button, a line pool button, or the
4. Dial the telephone number you want to program (u p to 24 di git s) .
5. Press
6. Record the code and number you have just programmed.
You canno t pro gram p er sonal speed dial numbers whi le som eone else is
programming your Enterprise Edge system.
ƒ‚
94 for personal speed dial).
ƒ•›
intercom button. If you don’t specify the external line, the system automatically
chooses a line for the call.
˙
.
.
.
ƒ°‚fl Cancel ƒ£°‚fl
Change the first line of the di splay to the cur re nt tim e and date.
ƒ°‚‹
Briefly display the time and dat e w hi le you are o n a cal l .
ƒ‡‚
Send a call to another teleph one within your Enterprise Edge system, or to an
external telephone. You may not be able to transfer a call on an external line to an
external telephone, depen di ng on the capabilities of the lin es.
1. Make or answer a call.
2. Press
3. Call the person you want to transfer the call to.
4. Stay on the line if you wish to speak to the person f irst.
5. Press
If an external call is transferred to a busy internal or network extension, or is not
answered after a few rings, the call automatically r i n gs you b ack.
ƒ‡‚
®
to complete the transfe r.
.
ƒ°‚‚
Answer an external call that is ringing on a line that has been placed into a
Ringing Serv ice schedule from any telephone i n your Enterprise Edge system.
This feature does not work for a private line.
ƒflfl
Make a voice announcement or begi n a conversation through the speaker of
another Enterp r i se Edge telephone without first ma ki ng the other telephone ri ng.
Page 6 - Enterprise Edge Telephone Feature Card
Voice call
deny
Wait for dial
tone
ƒ°° Cancel ƒ£°°
Prevent your telephone from receiving voice calls.
Do Not Disturb (
voice calls.
ƒ°fi
ƒ°‚›
Program in an external autodial number to cause the system to wait to receive dial
‡
tone
from another system before proceeding with the dialing sequ ence.
Call Display Services
The following features are available only if you subscribe to Call Display ser vices
from your local telephone company.
Autobumping
Call
Information
Call Log
Call Log
options
Call Log
password
Logit
ƒ°⁄fi Cancel ƒ£°⁄fi
Have the system automatically de l et e th e ol de st lo g item f ro m a fu ll C al l Lo g , so
that a new log item can be stored.
ƒ°⁄⁄
Display the name, number or line name of a r inging or held call. Press £ to
move through the information disp lays.
ƒ°⁄¤
Call Log displays use the following special charact er s:
1
(underline) identi fies a new ite m
¯
identifies answered calls
§
identifies long distance calls
/
identifies that the inform at ion has been shortened
To view your Call Log:
•
1. Press
Press
Press
2. Press
3. Press
To erase a C a ll Log entry:
1. Press
To return a call from your Call Log:
1. Display the desired number on your telephone.
2. Edit the number, if required. You ca n add numbers for long distance dialing or
line pool access or remove numbers usi ng
3. Press a l i ne button.
4. Lift the receiver.
to view old items.
£
to view new items.
‚
to return to the last viewed item.
£
and • to move through your items.
√
˙
ƒ•°›
Select the type of calls that will automatically be stored in your Call Log. Press£
to see the next setting. Press
ƒ•°fi
Program a four-digit password for your Call Log. To remove a forgotten password,
see your system coordina to r.
ƒ°⁄‹
Store caller information for your current call in your Call Log.
) also prevents your telephone from receivin g
to view more infor ma tion on an item.
while viewing an item.
√
˙
to select the displayed setting.
.
Page 7 - Enterprise Edge Telephone Feature Card
P0908931 Issue 01
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