Nortel Networks FastRad User Manual

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FastRAD
Installation Guide

Table of Contents

Canadian & US Safety Installation Instructions i

For equipment with internal power supplies i

For equipment with external power supplies i
Important Safety Instructions ii
Canadian Regulations iii

Industry Canada Notice iii
US Regulations iv

Federal Communication Commission (FCC) Notice iv
Introduction 1
Before you start 3

Special check list 4

Requirements for PC communication 5
Connecting the FastRAD 6

Mounting the FastRAD 8
Programming the FastRAD 10

Starting a programming session 11

General Programming 13

Programming Alarm Reporting 14

FastRAD Installation Guide

ii Table of Contents

Testing the FastRAD 20
Troubleshooting 21
Programming Record 22

FastRAD Installation Guide

i

Canadian & US Safety Installation Instructions

Please Read Carefully

WARNING

following precautions when installing telephone equipment:

1. Never install telephone wiring during a lightning storm.

2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet loca­tions.

3. Never touch uninsulated telephone wires or terminals unless the telephone line has been discon­nected at the network interface.

4. Use caution when installing or modifying telephone lines.

The exclamation point within an equilateral triangle is intended to alert the user to the pres­ence of important operating and maintenance (servicing) instructions in the literature accom­panying the product.

This symbol (if applicable) on the product is used to identify the following important information:

: To avoid electrical shock hazard to personnel or equipment damage observe the

For equipment with internal power supplies:

• Mains nominal AC voltage 110-120 V~ ; 50/60 Hz

• Mains nominal AC voltage 220-240 V~ ; 50/60 Hz

For equipment with external power supplies:

• Must be powered from a CSA certified and UL listed or CSA-NRTL/C certified Class 2 power source
equipped with an appropriate mating connector. Please refer to installation instructions for details.

For current ratings, refer to product specific documentation and product labels.

FastRAD Regulations

ii

Important Safety Instructions

Please Read Carefully

When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury of persons, including the following:

1.

Read and understand all instructions

2. Follow the warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry
tub, in a wet basement or near a swimming pool.

5. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious
damage to the product.

6. This product should never be placed near or over a radiator or heat register. This product should
not be placed in a built-in installation unless proper ventilation is provided.

7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be
abused by persons walking on it.

8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.

9. Never spill liquid of any kind on the product.

10. To reduce the risk of electric shock, do not disassemble this product, but have it sent to a qualified
service person when service or repair work is required.

11. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the
following conditions:

a. When the power supply cord or plug is damaged or frayed.
b. If the product has been exposed to rain, water or liquid has been spilled on the

product, disconnect and allow the product to dry out to see if still operates; but do not

open up the product.
c. If the product housing has been damaged.
d. If the product exhibits a distinct change in performance.

12. Avoid using telephone equipment during an electrical storm. There may be a remote risk of electric
shock from lightning.

13. Do not use the telephone equipment to report a gas leak in the vicinity of the leak.

14.

CAUTION

: To eliminate the possibility of accidental damage to cords, plugs, jacks, and the tele-

phone equipment, do not use sharp instruments during the assembly procedures.

15.

Save these instructions

.

.

FastRAD Regulations

Canadian Regulations

Industry Canada Notice — Please Read Carefully

The Industry Canada label identifies Public Switched Telephone Network (PSTN) certified equipment.
This certification means that the equipment meet certain telecommunications network protective, oper­ational and safety requirements. Industry Canada does not guarantee the equipment will operate to the
user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facili­ties of the local telecommunications company. The equipment must also be installed using an acceptable
method of connection. The customer should be aware that compliance with the above conditions may
not prevent degradation of service in some situations.

Existing telecommunications company requirements do not permit their equipment to be connected to
customer provided jacks except where specified by individual telecommunications company tariffs.

Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precau­tion may be particularly important in rural areas.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility desig­nated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.

WARNING

contact the appropriate electric inspection authority, or electrician, as appropriate.

NOTICE

connected to a telephone loop which is used by the device, to prevent overloading. Please refer to the
installation instructions with the KSU for more details.

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations as specified in the Industry Canada Standard ICES-003 Issue 2.

Substitution of non-approved equipment will void the Nortel warranty.

Address for warranty and repairs in Canada

: Users should not attempt to make electrical ground connections themselves, but should

: The Ringer Equivalence Number (REN) assigned denotes the percentage of the total load to be

:

iii

Nortel Networks
30 Norelco Drive
Weston, Ontario
M9L 2X6

For more information call 1-800-4NORTEL.

FastRAD Regulations

iv

US Regulations

Federal Communication Commission (FCC) Notice —
Please Read Carefully

Radio/TV Interference

ference and if not installed and used properly in strict accordance with the manufacturer's instructions
may cause interference with receiving mediums. This Class A equipment complies with Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference which may
cause undesired operation. While these rules are designed to provide reasonable protection, there is no
guarantee that interference will not occur in a particular installation. You can determine whether interfer­ence occurs by monitoring your receiving device while the equipment is connected and a phone call in
place.

If problems are experienced:

• Reorient or relocate the receiving TV or radio antenna, where this may be done safely.

• To the extent possible, move the telephone system and the radio or television farther away from
each other or connect the telephone system and the radio or television to outlets on separate cir­cuits.

• Consult the dealer or an experienced radio/television technician for additional suggestions.

Note

: FCC registration does not constitute an expressed or implied guarantee of performance.

For Devices Intended to be Connected to the Public Switched Telephone Network:

FCC Registration Number

to the Public Switched Telephone Network (The FCC registration number appears on a label affixed to the
KSU).

Your connection to the telephone line must comply with these FCC Rules:

• Use only an FCC Standard network interface jacks and FCC compliant line cord and plug to connect
this equipment to premise wiring.

If a network interface jack is not already installed in your location, you can order one from your telephone
company.

: This equipment, classified as a digital apparatus, generates radio frequency inter-

: This telephone equipment complies with Part 68, FCC Rules for connection

Please refer to your Owner’s Manual/User’s Guide for specific installation instructions.

FastRAD Regulations

US Regulations continued

In some states, customers are permitted to install their own jacks.

• The equipment may not be connected to a party line or coin /toll telephone line. Connection to
Party Line Service is subject to state tariffs. (Contact the state public utility commission, public ser­vice commission or corporation commission for information).

It is no longer necessary to notify the Telephone Company of your system’s Registration
and REN numbers. However, you must provide this information to the telephone com­pany if they request it.

• If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. If advance notice is not practi­cal, the telephone company will notify the customer as soon as possible. Also, you will be advised
of your right to file a complaint with the FCC if you believe it necessary.

• The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company will provide
advance notice in order for you to make necessary modifications to maintain uninterrupted service.

• Do not attempt to repair this equipment yourself. If trouble is experienced with this equipment,
please refer to the repair and warranty information, noted below. If the equipment is causing harm
to the telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.

Signaling Method

distance lines and can also complete long distance calls via computer phone systems such as MCI or
SPRINT. This equipment is capable of providing access to interstate providers of operator services
through the use of access codes. Modification of this equipment by call aggregators to block access
dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

Ringer Equivalence Number

Equivalence Number (REN) which is used to determine the number of devices you may connect to your
phone line. Please refer to the installation instructions with the KSU for more details.

Hearing Aids

telecoil and is compliant with the requirements of the Americans with Disabilities Act (ADA).

Programming Emergency Numbers

to emergency numbers:

1. Remain on the line and briefly explain to the dispatcher the reason for calling before hanging up.

2. Perform such activities in the off-peak hours, such as early mornings or late evenings.

Substitution of non-approved equipment will void the NORTEL warranty.

Address for warranty and repairs in the US

Nortel Networks
640 Massman Drive
Nashville TN 37210
For more information call 1-800-4NORTEL

: The equipment allows signaling in DTMF tones. It can complete calls to local and long

: The FCC Registration information on the product label, includes a Ringer

: The telephone station sets are compatible with hearing aids equipped with an appropriate

: When programming emergency numbers and/or making test calls

:

v

FastRAD Regulations

vi

FastRAD Regulations

1

Introduction

The Norstar
personal computer (PC) running
(ICSRT) to communicate with a Key Service Unit (KSU). FastRAD
also runs with

Companion Manager

• is located on site near either the KSU or the PC

• receives calls from a PC via modem or PC direct connec­tion

• authorizes a PC to access a KSU

• connects a PC with the KSU

• reports KSU alarms to an off-site alarm center

Refer to Figure 1.

Fast Remote Access Device

Norstar ICS Remote Tools

Companion Diagnostics System

. The FastRAD:

(FastRAD) allows a

(CDS) and

FastRAD Installation Guide

2

Norstar
KSU

Teladapt Jack

Distribution
block

At the remote site, the external
line is connected to the
FastRAD through a KSU line.

The FastRAD and the
modem are connected
through the telephone
network.

FastRAD

PSTN

ICSRT PC

Figure 1 – System overview of remote connection

FastRAD Installation Guide

Modem

Before you
start

❑

Make sure you read and follow the instructions in this
guide.

❑

Make sure you have the necessary tools to complete the
installation. A Special parts check list is provided in this
guide.

❑

Make sure all equipment in the FastRAD package is
accounted for. A Package check list is provided in this
guide.

❑

Make sure the necessary environment and electrical con­ditions are met. An Environment check list and list of
Electrical requirements are provided in this guide.

3

Environment
check list

Package check
list

Important

The FastRAD installation area should be:

❑
❑
❑
❑

❑
❑

Make sure the package contains:

❑
❑

: Only one FastRAD can be connected to a KSU.

clean, free of dust, dry and well ventilated
between 0° and 50° Celsius (32° to 122° Fahrenheit)
non-condensing relative humidity between 5% and 95%
within 800 m (2600 feet) of the Norstar KSU

Note

: When using a Norstar 3X8 KSU the FastRAD must be

installed within 305 m (1000 feet).
free of Bridge taps on the FastRAD KSU TCM loop
free of Loading coils on the FastRAD KSU TCM loop

the Norstar FastRAD
an RJ-11 teladapt cord

❑

a power supply with a barrel connector

❑

a paper template (for mounting)

FastRAD Installation Guide

4

Special check
list

Electrical
requirements

To begin an installation you need:

❑

an operating Nortel two-line display telephone
for programming the FastRAD

❑

a screwdriver

❑

two round head, size #8 wood screws, 1 inch long

❑

a roll of tape (or four tacks) for mounting the template

❑

a list of programming parameters for the FastRAD

❑

a unique System identification (ID) number

❑

a unique password

❑

the

Norstar ICS Remote Tools

software and

documentation package*

Make sure the following electrical requirements are met:

❑

line voltage (120 V): 102 - 127 Vac

FastRAD Installation Guide

*

If you are using a PC at the site to test the FastRAD installation, this package is required.

5

Requirements
for PC
communication

A PC communicates with a FastRAD either through a modem or
through an RS-232 cable. A modem is used when the PC is
situated at a remote location. An RS-232 cable is used when the
PC is situated near the FastRAD at the customer site.

When you use a PC at the customer site, you must use a 9-pin
cable to connect the PC to the RS-232 port on the FastRAD.
This connector is not supplied with the FastRAD. Table 1 shows
which pins are used to make a connection with the FastRAD.

Note

: The FastRAD modem supports V.32/V.32bis protocols
only. We recommend a baud rate* of 9600 or greater be
selected when connecting Norstar PC applications to the
FastRAD remotely using a modem.

*Refers to the PC-Modem DTE speed.

Pin

Name Function Direction

1 DCD Data Carrier Detect from FastRAD

2 RXD Received Data from
3 TXD Transmitted Data to
4 DTR Data Terminal Ready to
5 GND Ground ­6 DSR Data Set Ready from
7 RTS Request to Send to
8 CTS Clear to Send from
9 RI Ring Indicator from

FastRAD
FastRAD
FastRAD

FastRAD
FastRAD

FastRAD

FastRAD

Table 1 – RS-232 Pin configuration

FastRAD Installation Guide

6

Connecting
the FastRAD

When equipment and environment conditions have been veri­fied, you can begin connecting the FastRAD to the distribution
block.

Before you connect the FastRAD, make sure the port works.
Attach a working Norstar two-line display telephone to the port.
If the telephone operates, the port is working.

To connect the FastRAD:

1. Plug the barrel connector of the power supply into the
power connector of the FastRAD and the other end into the
wall outlet. See Figure 2.

This unit must be powered from a pluggable
Type A Class 2 power source that is UL and
CSA listed.

2. Check that the LED on the FastRAD unit is lit to confirm the
power connection.

3. Locate the distribution block.

4. Mount the RJ-11 teladapt jack next to the distribution
block.

FastRAD Installation Guide

5. Using twisted pair station wire, connect the teladapt jack to
a free station port at the distribution block.

Note

: Do not connect the FastRAD to port 101. This port is
reserved for the prime set. The FastRAD should be con­nected to one of the on-core station ports.

7

TCM Port

Figure 2 – KSU connection

DB-9 Pin
Connector

Barrel Power
Supply Plug

LED

6. Connect one end of the RJ-11 teladapt cord to the TCM
port on the side panel of the FastRAD. See Figure 2.

7. Connect the other end to the RJ-11 teladapt jack to the
KSU. Make sure the cord is less than 800 m (2600 feet)
long.

Note

: A connection to the FastRAD DB-9 pin serial port is only

required for a direct connection to a PC at the site.

FastRAD Installation Guide

8

Mounting the
FastRAD

Before you mount the FastRAD, select a location within 800 m
(2600 feet) of the distribution block that is free of traffic, dust
and dampness.

Note

: You do not need to mount the FastRAD on the wall if it is

only being used temporarily to program the KSU.
The FastRAD can be mounted either horizontally or vertically.

To mount the FastRAD on the wall:

1. Attach the paper mounting template to the wall. Make sure
the template is even with the wall. See Figure 3.

Note

: This template is found at the center of this guide.

130 mm (5.25 in)

130 mm (5.25 po) 130 mm (5.25 pulg)

FastRAD Installation Guide

Figure 3 – Paper wall mounting template

2. Put the two screws in the wall leaving 10 mm (3/8 in) of
each screw exposed. The marks on the template show
where the two screws are placed. After the screws are in
place, remove the paper template.

9

Figure 4 – Mounting the FastRAD

3. Place the two keyhole slots at the back of the FastRAD over
the screws and slide the FastRAD onto the screws.

When the FastRAD is securely mounted, you are ready to start
programming.

FastRAD Installation Guide

10

Programming
the FastRAD

Before you start, make sure you have completed the

Programming Record

found at the end of this guide. This

record must include the System ID, Auto-answer line number

FastRAD

and Alarm reporting line number.
Table 2 shows the different programming parameters and their

default values. If your programming information does not
specify a value for one of the fields, assign it to the default
value.

Note

: You must program the Required fields for the FastRAD to
operate. Also program any Optional fields that apply to your
system. Auto-answer should be set to ON if unassisted remote
access to the FastRAD is desired.

Programming Field Range Required / Optional

Password 8 to 10 digits Required none

System ID Up to 10 digits Optional blank

Auto-answer line number 1 - 999 Required for auto-answering Line 001

Alarm reporting line number 1 - 999 Required for alarm reporting Line 001

Local baud rate 300/1200/2400/4800/

9600/19200

Auto report alarms ON, OFF Optional OFF

Alarm number 1 up to 16 digits Optional blank

Alarm number 2 up to 16 digits Optional blank

Retry delay 1 - 99 minutes Optional 15 minutes

Number of retries 0 - 9 Optional 5

Alarm reporting baud rate Low/Medium/High Optional High

Alarm reporting parity None/Odd/Even Optional None

Auto-answer ON, OFF Optional OFF

Answer delay 6 to 60 seconds Optional 18 seconds

Optional 9600

Default

Table 2 – Programming parameters and default values

FastRAD Installation Guide

11

Starting a
programming
session

The FastRAD cannot be used for remote or direct connections
until the user password has been programed through Feature
9**. This initial password programming must occur on-site.

IMPORTANT

password or return to the default state.
A FastRAD is programmed from a Norstar two-line display tele-

phone that is connected to the KSU. Programming information
is entered into the FastRAD using the dialpad on the telephone.
Follow the prompts that appear on the display.

Note

: You cannot start a programming session while you are
on a call. When a programming session is in progress, press
only the buttons indicated. The programming session is termi­nated when you press incorrect buttons or when you make or
answer a call. Only on a DR2 KSU can you put the programming
session on hold to make or answer a call.

If you need to go back a step while you are programming, press

BACK

for more than three minutes, the display returns to the date and
time, and you must restart programming from the beginning.

IMPORTANT

program the FastRAD when: the FastRAD is connected or
restarted; the power supply is disconnected or the KSU is
restarted.

: There is no way to recover a lost or forgotten

or press

and start again. If you stop programming

®

: You must wait 60 seconds before you attempt to

To start a programming session:

1. Press

ƒ·••

The display shows:

Note

: When the password has been changed, the display
shows:
wiring and start again if the display shows:

feature

later in this guide.

Enter password

. For more information, refer to

.

Password
EXIT CHNG NEXT

. Check the FastRAD installation

Inactive

Troubleshooting

FastRAD Installation Guide

,

12

2. Press

CHNG

to change your programming password.
Using the dialpad, enter your new password. Your pass­word must be from eight to 10 characters long. As you
enter your password, the display shows asterisks. The
display changes to show:

Confirm password

. When you

re-enter your password, asterisks appear on the display.

Note

: We recommend you assign a password the first time
you start a programming session. You must assign a pass­word before you can perform remote access. Write down
your password, keep it in a safe place and avoid giving it to
co-workers. This password can be changed at any time.

3. Press OK to accept your new password. The display
changes to show

4. Press

NEXT

The display shows:

.

Password

RAD Admin

again.

GEN ALARM DATA

The RAD Admin display is the main programming display. This
display must appear on the telephone before you can begin to
program the FastRAD.

FastRAD Installation Guide

13

General
Programming

General programming allows you to define the System ID
number.

Before you begin entering general programming information,
make sure the display shows
this display on the Norstar telephone, follow the steps in

Starting a Programming Session

To enter general FastRAD programming information:

1. Press

2. Press

3. Press

GEN

.

The display shows:

SHOW

.

The display shows:

Note

: If this is a first time installation, we recommend the
system ID number must be programmed to allow remote
access. If this is
shows the last System ID entered.

CHNG

The display shows:

not

.

RAD Admin

System ID number
BACK SHOW NEXT

­BACK CHNG NEXT

a first time installation, the display

­CLEAR BKSP OK

. If you do not have

.

4. Using the dialpad, enter the System ID number.

Note

: If you enter a wrong number, press
the last number entered, or CLEAR to erase all numbers
entered.

5. Press OK to accept the System ID number.
This completes general programming. To continue program-

ming alarm reporting, refer to the next section, Programming
Alarm Reporting.

FastRAD Installation Guide

BKSP

to delete

14

Programming
Alarm
Reporting

The alarm programming session allows you to program the
FastRAD to report alarms to the telephone number of a
dedicated alarm center, such as a printer or terminal.

Before you begin an alarm programming session, make sure
the display shows RAD Admin.

If you do not have this display on the Norstar telephone, follow
the steps listed in Starting a Programming Session.

To program the FastRAD Alarm Reports:

1. Press ALARM.
The display shows:

2. Press CHNG
The display shows:

3. Press NEXT
The display shows:

to turn automatic alarm reporting on.

.

Auto-report: OFF
BACK CHNG NEXT

Auto-report: ON
BACK CHNG NEXT

Report line: 001
BACK CHNG NEXT

FastRAD Installation Guide

4. Press CHNG
The display shows:

5. Enter the KSU line number the FastRAD uses for remote
connections. Refer to the Programming Record for the
correct line number.

6. Press NEXT
The display shows:

7. Press SHOW
The display shows:

.

Report line:_
CLEAR BKSP OK

.

Alarm number 1
BACK SHOW NEXT

to see where the FASTRAD reports its alarms.

<Alarm number>
BACK CHNG NEXT

8. Press CHNG to enter the first alarm report telephone
number.

The display shows:

­CLEAR BKSP OK

9. Enter the telephone number for Alarm 1.
The display shows:

<alarm number>
CLEAR BKSP OK

15

10. Press OK
The display shows:

.

Alarm number 2
BACK SHOW NEXT

11. Press SHOW
The display shows:

.

<Alarm number>
BACK CHNG NEXT

If you do not want to enter a second alarm number, press

and go to step 14.

NEXT

12. Press CHNG.
The display shows:

_
CLEAR BKSP OK

13. Enter the telephone number for Alarm 2.

14. Press OK
The display shows:

.

Num retries: 5
BACK CHNG NEXT

Note: If you are using the default setting(s), press NEXT
and go to step 18.

15. Press CHNG.
The display shows:

Num retries:_
CLEAR BKSP OK

16. Enter the number of retries. This must be a number
between 0 and 9.

FastRAD Installation Guide

16

17. Press OK.
The display shows:

Retry mins: 15
BACK CHNG NEXT

18. Press CHNG
The display shows:

.

Retry mins:_
CLEAR BKSP OK

19. Enter the number of minutes between retries. This must be
a number between 1 and 99.

20. Press OK
The display shows:

.

Alarm baud: High
BACK CHNG NEXT

21. To change the baud rate, press CHNG

until the desired baud

rate appears. The baud rate should match that of the alarm
device’s modem. You have three choices: Low, Medium
and High. The default is High.

IMPORTANT: Changing the baud rate is not required un­less the alarm centre modem is connected to a slow de­vice, such as an old printer. Selecting the Low setting
limits the baud rate to less than 300. Selecting the Medium
setting limits the baud rate to less than 1200. Selecting the
High setting, the baud rate is determined entirely by the
FastRAD and the alarm centre modems.

FastRAD Installation Guide

22. Press NEXT.
The display shows:

Parity: None
BACK CHNG NEXT

23. To change the parity setting, press CHNG

until the desired

setting appears. The parity should match that of the alarm
device’s modem. You have three choices: None, Odd and
Even. The default is None.

24. Press NEXT.
The display shows:

RAD Admin
GEN ALARM DATA

17

This completes alarm programming. To continue programming
FastRAD call handling, refer to the next section, Programming

Data.

Programming
Data

Data programming allows you to determine how many seconds
the FastRAD waits before answering a call on an incoming KSU
line. This allows a line to be used normally during business
hours and provides Auto-answer capabilities after hours. Auto­answer must be set to ON to allow unassisted access to the
FastRAD.

Before you begin programming, make sure the display shows
RAD Admin.

If you do not have this display on the Norstar telephone, follow
the steps in Starting a Programming Session.

To program the FastRAD’s Data:

1. Press DATA.
The display shows:

2. Press CHNG
The display shows:

3. Press NEXT
The display shows:

to turn automatic answer ON.

.

Auto-answer: OFF
BACK CHNG NEXT

Auto-answer: ON
BACK CHNG NEXT

Answer line: 001
BACK CHNG NEXT

4. Press CHNG
The display shows:

5. Enter the KSU line number the FastRAD uses for remote
connections. Refer to the Programming Record for the
correct line number.

.

Answer line:_
CLEAR BKSP OK

FastRAD Installation Guide

18

Note: In general, the following points should be consid­ered while choosing the FastRAD Auto-answer line:

• If possible, use an on-core line for auto-answering.

This allows remote access to the KSU even in the
event of an expansion module failure.

• Use a line that is not often used for other purposes,

since the FastRAD will auto-answer after a pre­programmed delay.

• Choose only lines that are enabled.

6. Press OK.
The display shows:

Answer delay: 18
BACK CHNG NEXT

7. Press CHNG

to change the number of seconds the FastRAD

waits before answering an incoming data call.
The display shows:

Answer delay:_
CLEAR BKSP OK

8. Enter the number of seconds you want the FastRAD to wait
prior to answering an incoming data call. This number
must be between 6 and 60.

Note: The modem “wait for carrier delay” (S Register 7)
must be longer than the time it takes for the modem to dial
the FastRAD Auto-answer line plus the Answer delay
time. For example, if it takes 10 seconds for the modem to
dial in to the FastRAD and Answer delay is set to 50
seconds, then the modem “wait for carrier delay” must
be greater than 60 seconds.

9. Press OK
The display shows:

.

Local baud: 9600
BACK CHNG NEXT

FastRAD Installation Guide

19

10. Press CHNG until the display shows the desired local serial
port baud rate (300, 1200, 2400, 4800, 9600 or 19200).

Note: To use Norstar Manager in a direct connection, the
local baud rate must be set to 9600 baud.

11. Press NEXT.
The display shows:

RAD Admin
GEN ALARM DATA

12. Press ® to end programming.

The FastRAD programming is completed. You must now test
the FastRAD to make sure it is operating properly.

FastRAD Installation Guide

20

Testing the
FastRAD

Rerouting a Call
to the FastRAD

After the FastRAD installation and on site programming are
completed you should test the FastRAD data transfer capabil­ities. To test the FastRAD, make a connection between the PC
running ICSRT and the KSU at the customer site.

If the PC is not located at the customer site and the FastRAD is
not programmed with Auto-answer ON, you must phone the
ICSRT operator and instruct the operator to establish a
connection with the FastRAD. In this case, refer to
Rerouting a call to the FastRAD.

If you are using a PC at the work site, refer to ICS Remote Tools
User Guide for instructions about connecting to the RAD.

The test is passed when the remote or local PC establishes a
connection with the KSU.

If the FastRAD is programmed to report alarms, you can test
alarm calls by disconnecting the FastRAD power supply. After
a few seconds, reconnect the power supply. The FastRAD
reports an alarm to the specified alarm connection centers.

If the FastRAD is not set up to Auto-answer a Central Office
(CO) line, ask the ICSRT user to set up an operator assisted-call
to your site. If the operator-assisted call is not accepted by the
FastRAD, ensure the FastRAD is not involved in a programming
session. Then ask the ICSRT user to attempt another operator­assisted call.

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21

Troubleshooting Troubleshooting the FastRAD installation is needed if you start

a programming session and the display shows
Inactive feature.

1. Check the wiring at the distribution block.

2. Make sure the Norstar port that the FastRAD is attached to
is working.

3. Check that the power LED on the FastRAD unit is lit to
confirm the power connection.

4. Refer to the appropriate Norstar Installer Guide for further
diagnostic tests.

Note: If the wiring at the distribution block has been discon­nected, the FastRAD can take up to two minutes to reset after
the wiring is reconnected.

After you have checked all the wiring:

1. Press

2. Press NEXT

If the display is still showing Inactive feature, repackage
the FastRAD, and return it to the point of purchase.

ƒ·••

The display should show:

Enter password
EXIT CHNG NEXT

.

The display shows:

RAD Admin
GEN ALARM DATA

.

FastRAD Installation Guide

22

Programming
Record

Complete the FastRAD Programming Record before you start
programming.

FastRAD Programming Record

Work Site: _______________________________________________________________
Address: ________________________ Telephone Number: __________________

________________________ Installation Date: __________________
________________________ Installer: __________________

Notes: _______________________________________________________________

GENERAL

System ID
Number __________

ALARM

Auto­report

Report
Line __________

Alarm
Number 1 __________

Alarm
Number 2 __________

Retry
Delay __________

Number
of Retries __________

Alarm
Baud

Parity None ❑

DATA

Auto­answer

Answer
Line __________

Off ❑

On ❑

Low ❑
Medium❑

High ❑

Odd ❑
Even ❑

Off ❑

On ❑

Enter the System ID number. (Disable Admin if required.)

Choose if you want the FastRAD to report alarms. The default is
Off.

Enter the line number. Enter a number between 001 and 999.
The default is 001.

Enter the telephone number of the device where the FastRAD
reports alarms.

Enter the telephone number of a second device where the
FastRAD reports alarms.

Enter the number of minutes the FastRAD waits before it retries
to report an alarm. Enter a number between 1 and 99.

Enter how many times a FastRAD tries to send an alarm after a
failed connection attempt. Enter a number between 0 and 9.

Choose the alarm baud number. The default is High.

Choose which parity setting the FastRAD uses. The default is
None.

Choose if you want the FastRAD to answer incoming calls
(must be ON to allow remote, unassisted access). The default is
Off.

Enter the line number. An on-core KSU line is recommended.
Enter a number between 001 and 999. The default is 001.

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23

Answer
Delay __________

Local
Baud Rate

300 ❑
1200 ❑
2400 ❑
4800 ❑

9600 ❑

19200 ❑

Enter the number of seconds the FastRAD waits before answer­ing a call. Enter a number between 6 to 60. The default is 18.

Choose the baud rate the FastRAD uses for the RS-232 port.
The default is 9600.

FastRAD Installation Guide

24

FastRAD Installation Guide

1-800-4NORTEL
www.nortel.com/norstar

Norstar is a trademark of Nortel Networks.
Printed in Canada
P0855601 Issue 05

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