The information in this document is subject to change without notice. The
statements, configurations, technical data, and recommendations in this
document are believed to be accurate and reliable, but are presented
without express or implied warranty. Users must take full responsibility
for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks.
The process of transmitting data and call messaging between the CallPilot
server and the switch or system is proprietary to Nortel Networks. Any
other use of the data and the transmission process is a violation of the user
license unless specifically authorized in writing by Nortel Networks prior
to such use. Violations of the license by alternative usage of any portion of
this process or the related hardware constitutes grounds for an immediate
termination of the license and Nortel Networks reserves the right to seek
all allowable remedies for such breach.
Standard 1.04
Trademarks
*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified
Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX,
DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian
1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Succession,
Supernode, Symposium, Telesis, and Unity are trademarks of Nortel
Networks.
3COM is a trademark of 3Com Corporation.
ADOBE is a trademark of Adobe Systems Incorporated.
ATLAS is a trademark of Quantum Corporation.
BLACKBERRY is a trademark of Research in Motion Limited.
2CallPilot
October 2006
CRYSTAL REPORTS is a trademark of Seagate Software Inc.
EUDORA is a trademark of Qualcomm.
eTrust and InoculateIT are trademarks of Computer Associates Think Inc.
DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET
EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT
EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK,
POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA,
and WINDOWS NT are trademarks of Microsoft Corporation.
GROUPWISE and NOVELL are trademarks of Novell Inc.
LOGITECH is a trademark of Logitech, Inc.
McAfee and NETSHIELD are trademarks of McAfee Associates, Inc.
MYLEX is a trademark of Mylex Corporation.
NETSCAPE COMMUNICATOR is a trademark of Netscape
Communications Corporation.
NOTES is a trademark of Lotus Development Corporation.
NORTON ANTIVIRUS and PCANYWHERE are trademarks of
Symantec Corporation.
QUICKTIME is a trademark of Apple Computer, In.
RADISYS is a trademark of Radisys Corporation.
SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.
SYBASE is a trademark of Sybase, Inc.
TEAC is a trademark of TEAC Corporation
US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are
trademarks of US Robotics.
703t Server Hardware Installation3
WINZIP is a trademark of Nico Mark Computing, Inc.
XEON is a trademark of Intel, Inc.
All other trademarks and registered trademarks are the property of their
respective owners.
Information for Japan
Japan Denan statement
The following applies to server models 1005r, 703t, and 1002rp:
Standard 1.04
Warning
Please be aware of the following while installing the equipment:
xPlease use the connecting cables, power cord, and AC adaptors
shipped with the equipment or specified by Nortel to be used with the
equipment. If you use any other equipment, it may cause failures,
malfunctioning or fire.
x
Power cords shipped with this equipment must not be used with any
other equipment. If the above guidelines are not followed, it may lead
to death or severe injury.
The following applies to server models 1005r, 703t, 201i, and 1002rp:
この装置は、情報処理装置等電波障害自主規制協議会 (VCCI) の規定に基づくク
ラス A 装置です。この装 置を家庭環境で使用すると電波妨害を引き起こすこと
4CallPilot
October 2006
があります。この場合には使用者が適切な対策を取るように要求されることがあ
ります。
This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI). If
this equipment is used in a domestic environment, radio disturbance may
occur, in which case, the user may be required to take corrective action.
703t Server Hardware Installation5
Standard 1.04
6CallPilot
Publication history
October 2006
September 2006
April 2006
July 2005
July 2005
November 2004
November 2003
Standard 1.04 of 703t Server Hardware
Installation is issued for general release for
CallPilot 4.0.
Standard 1.03 of 703t Server Hardware Installation
is issued for general release for CallPilot 4.0.
Standard 1.02 of 703t Server Hardware Installation
is issued for general release for CallPilot 4.0.
Standard 1.01 of 703t Server Hardware Installation
is issued for general release for CallPilot 4.0.
Standard 1.0 of 703t Server Hardware Installation
is issued for general release for CallPilot 4.0.
Standard 1.0 of the CallPilot Installation and Configuration, 703t Server Hardware Installation
is issued for general release for CallPilot 3.0.
Standard 1.0 of the CallPilot Installation and Configuration, 703t Server Hardware Installation
is issued for general release.
703t Server Hardware Installation7
Publication history Standard 1.04
8CallPilot
Task List
To unpack the equipment ............................................................... 37
To remove the side panel ............................................................... 39
To inspect the server interior ........................................................... 42
To replace the side cover ............................................................. 43
To install the chassis feet ............................................................. 45
To install the server ......................................................................... 48
To set the modem DIP switches...................................................... 51
To connect the mouse, keyboard, and monitor to the server .......... 55
To connect the modem to the server............................................... 55
To connect the server to the ELAN
(Meridian 1 or Succession 1000 only) ............................................ 58
To connect the server to the CLAN ................................................. 60
To install the software feature dongle ............................................. 62
To connect the server to power....................................................... 65
To start the server ........................................................................... 65
Connecting the server to power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Index 67
703t Server Hardware Installation11
ContentsStandard 1.04
12CallPilot
Chapter 1
How to get Help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically, the site
enables you to:
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
sign up for automatic notification of new software and documentation for
Nortel equipment
open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical
Support Web site, and have a Nortel support contract, you can also get help
over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
703t Server Hardware Installation13
How to get HelpStandard 1.04
Outside North America, go to the following Web site to obtain the phone
number for your region:
http://www.nortel.com/callus
Getting Help from a specialist by using an Express Routing
Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
http://www.nortel.com/erc
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller.
14CallPilot
Chapter 2
703t server description
In this chapter
Server features16
Slot assignments23
Network connectivity25
Supported peripheral devices30
Reference documents31
703t Server Hardware Installation15
703t server descriptionStandard 1.04
Server features
This section provides a general overview of the 703t server.
Server dimensions
Heightchassis only: 420 mm (16.75 in.)
with chassis feet: 440 mm (17.5 in.)
Widthchassis only: 215 mm (8.6 in.)
with chassis feet: 320 mm (12.7 in.)
Depth (distance from front to
back)
Clearance
Weight of fully loaded system
with
two SCSI hard drives
six populated boards
CD-ROM drive
floppy drive
tape drive
650 mm (26 in.)
front: 250 mm (10 in.)
rear: 125 mm (5 in.)
side: 75 mm (3 in.)
Note: Additional side clearance
is required for service.
top: 75 mm (3 in.)
approximately 22 kg (46 lb)
16CallPilot
October 2006703t server description
Environmental specifications
Environmental conditionSpecification
Operating temperature10°C to 35°C (50°F to 95°F)
Maximum rate of change must not
exceed 10
°C (50°F) per hour.
Non-operating (storage)
temperature
Non-operating humidity95%, non-condensing at 30
Altitude1829 m (6000 ft)
Electrostatic discharge15 kV or more
Acoustic noise50 dBA in a typical office ambient
Operating shockNo errors with a half sine wave shock
Handling dropOperational after a free fall from
°C to 70°C (-40°F to 158°F)
-40
°C (86°F)
temperature (18
[64.4
°F to 77°F])
of 2G (with 1 millisecond duration)
450 mm to 600 mm (18 in. to 24 in.)
(depending on weight)
°C to 25°C
703t Server Hardware Installation17
703t server descriptionStandard 1.04
Front panel features
The following diagram shows the 703t server’s front panel features:
Reset button
Network LEDs
Sleep mode
button (not used)
Power button
Status LEDs
USB connector
(future use)
Floppy disk
eject button
Floppy disk drive
Chassis intrusion
detection switch
(not used)
CD-ROM
drive
CD
drawer
eject
button
Tape
drive
Air flow
slots
Hard
drive
bays
Air flow
slot
G101759
18CallPilot
October 2006703t server description
The table below describes the parts that are identified in the preceding
diagram:
PartFunction
Reset buttonTriggers a hardware (cold) reset. Do not use
this button to perform a server restart. Restart
the server as described in “Restarting the
server” in the Installation and Configuration Task List (555-7101-210).
Network
controller LEDs
(green)
Left: 10/100Base-T controller LED
(NIC1 10/100 MB: ELAN
*
for Meridian 1
/Succession 1000* connection)
Right: 10/100/1000Base-T controller LED
(NIC2 1 GB: CLAN
for Customer LAN connection)
Sleep mode buttonNot used
Power buttonTurns the server’s power on or off.
Status LEDsIndicates when the server is powered up and
the disk drives are active.
Left: hard drive activity LED (not used)
Center: power/sleep LED (green)
Right: status LED (bi-color) indicates
whether the server is functioning properly,
or whether a hardware event has occurred.
USB connectorFor future use
Floppy disk eject
Ejects the floppy disk.
button
Floppy driveDrive for 3-1/2 inch diskettes.
703t Server Hardware Installation19
703t server descriptionStandard 1.04
PartFunction
IDE CD-ROM drive
(5.25 in.)
CD drive eject
button
Enables you to use the CallPilot software and
documentation CD-ROMs.
Opens the CD-ROM drawer. Push the button
again to close the drawer.
Backup tape driveAllows backup of hard drive data.
Hard drive 110,000 rpm hard drive
Hard drive 210,000 rpm hard drive
Drive bayVacant
Drive bayVacant
Drive bayVacant
Air flow slotMust remain empty for proper system cooling.
20CallPilot
October 2006703t server description
Rear panel diagram
The following diagram shows the 703t server’s rear panel features:
10/100Base-T
ELAN Ethernet connector
(NIC1 10/100 MB)
PCI slots
Serial port (COM2)
(not installed)
6
5
4
3
2
1
G101760
Note: For more information, see “Slot assignments” on page 23.
703t Server Hardware Installation21
703t server descriptionStandard 1.04
The table below describes the parts that are identified in the preceding
diagram:
PartColor
AC power supply connector
Not applicable
(450 W non hot-swap power supply)
USB connectorsNot applicable
PS/2 keyboard connector Purple
PS/2 mouse connectorGreen
COM1 serial port connector (9-pin)Teal
Parallel port connector (25-pin)Pink
Monitor connector (15-pin)Blue
10/100/1000Base-T CLAN network connector for
Not applicable
Customer LAN connection (NIC2 1 GB)
Note: For more information, see
“LAN connectivity” on page 28.
10/100Base-T ELAN network connector for
Not applicable
Meridian 1/Succession 1000 connection
(NIC1 10/100 MB)
Note: For more information, see
“LAN connectivity” on page 28.
PCI slots (6)
Four slots are 100 MHz 3.3 V 64-bit PCI slots.
Two slots are 33 MHz 5 V 32-bit PCI slots.
Not applicable
Note: For more information, see
“Slot assignments” on page 23.
COM2 serial port connector slot (not installed)Teal
22CallPilot
October 2006703t server description
Slot assignments
The slot assignment tables show
the physical location of boards inside the server, relative to other boards
the order in which boards are installed (for example, board #1, 2, 3, and
so on)
how the boards are represented in CallPilot Manager applications (that is,
on the Maintenance Administration page)
the maximum capacity for each switch connectivity
Note: Your server may vary depending on what was ordered from Nortel;
therefore, your server may not have all of the slots populated.
703t Server Hardware Installation23
703t server descriptionStandard 1.04
Slot definition and numbering
In the following table, the term “slot” refers to the available slot openings in
the chassis, not the PCI connectors inside the server.
The slots are numbered from the bottom of the server to the top. Slot 1 is the
bottom slot in the chassis when the chassis is standing upright.
Slot number
7
(not a slot)
PCI slot 6
(full length)
PCI slot 5
(full length)
PCI slot 4
(full length)
PCI slot 3
(full length)
PCI slot 2
(full length)
PCI slot 1
(full length)
CallPilotassigned
board label
Meridian 1
or
a
Succession 1000
Not usedNot used
BRD06RAID card
BRD05Not used
BRD04MPB96 board
BRD03Not used
BRD02Not used
BRD01Not used
a. In CallPilot Manager applications, the CallPilotassigned board label may appear. This label
corresponds to the slot number. For example,
BRD01 refers to the board in slot 1.
24CallPilot
October 2006703t server description
Network connectivity
This section describes how the 703t server can be integrated into your
network. The integration depends on the type of switch you are using.
ATTENTION
To secure the CallPilot server from unauthorized access,
ensure that the CallPilot network is inside your
organization’s firewall.
703t Server Hardware Installation25
703t server descriptionStandard 1.04
Sample network setup: Meridian 1
The Meridian 1 switch can be one of the following:
Option 11C or Option 11C Mini using fiber connections
Option 51C
Option 61C
Options 81 and 81C
The following diagram shows a CallPilot 703t server network setup with a
Meridian 1 switch.
Desktop
client PC
Telephony LAN/Customer LAN (10/100/1000Base-T)
Meridian 1 switch
MGate
card
(NTRB18CA)
MPB board
Embedded LAN
Laptop
Desktop
client PC
Modem
Web-enabled
administrative
PC
CallPilot server
Router or
Ethernet
switch
(optional)
Web-enabled
administrative
PC
G101626
26CallPilot
October 2006703t server description
Sample network setup: Succession 1000
The following diagram shows a CallPilot 703t server network setup with a
Succession 1000 system:
Internet
Telephony
Gateway
Line Card
Succession
1000 Call
Server
i2004
Internet
phonesets
CallPilot
administrative
PC
Telephony LAN/Customer LAN (10/100/1000Base-T)
Succession 1000
Media Gateway
Expansion
Modem
CallPilot
Web-enabled
CE-MUX
Internet
DS-30x
server
Telephony
Gateway
Line Card
Succession
1000 Media
Gateway
MGate
card
(NTRB18CA)
MPB board
Embedded LAN (10/100Base-T)
Desktop
client
PC
Router or
Ethernet
switch
(optional)
Optivity
Telephony
Manager
PC
Laptop
Web-enabled
CallPilot
administrative
PC
G101636
703t Server Hardware Installation27
703t server descriptionStandard 1.04
In the previous diagram, the telephony LAN (TLAN) provides IP
connectivity between the Succession 1000 system and the i2004 Internet
phonesets. The connection between the Call Server and Media Gateway can
be point-to-point, or it can be through the LAN, if the system is installed in a
distributed data network.
For information about the Succession 1000 system and i2004 Internet
phoneset bandwidth and network requirements, refer to the Succession 1000 Planning and Installation Guide (553-3023-210).
Switch connectivity
For more details about how the 703t server and switch connection is
established, refer to the switch and server setup document for your switch:
Succession 1000 System and CallPilot Server Configuration
(555-7101-510)
Meridian 1 and CallPilot Server Configuration (555-7101-222)
LAN connectivity
The 703t server contains two Ethernet controllers on the motherboard that
provide the following:
10/100Base-T Ethernet network connectivity to the ELAN (Meridian 1
and Succession 1000 only)
For information about the ELAN’s purpose and requirements, see the
Planning and Engineering Guide (555-7101-101).
10/100/1000Base-T Ethernet connectivity to the CLAN
The CLAN is an optional connection that provides data connectivity
among desktop and web messaging clients, administrative PCs, and the
CallPilot server.
See “Rear panel diagram” on page 21 to identify the location of network
interface connectors.
28CallPilot
October 2006703t server description
Network requirements
Appropriate networking equipment must be available for the ELAN and the
optional CLAN if it is used.
The ELAN (and the optional CLAN if used) must be properly configured
for correct CallPilot operation. To ensure correct configuration, Nortel
recommends that you consult a network specialist.
Remote access connectivity
The RS-232 COM1 connector on the rear of the 703t server provides the
connection to an external dial-up modem. The modem allows administrators
and technical support personnel to administer the 703t server from a remote
location.
pcAnywhere is used to establish a remote access connection to the server.
703t Server Hardware Installation29
703t server descriptionStandard 1.04
Supported peripheral devices
This section identifies external devices that are supported by the 703t
server. The following table describes the supported peripheral devices:
DeviceDescription
Modem A 56 Kbps external modem (NTRH9078 in North America
only) provides remote access to the 703t server. The modem
connects to the RS-232 COM1 connector on the rear of the
server.
Because the modem is an external device, it requires its own
AC power source referenced to the same ground as the 703t
server and the switch to which it is connected.
Ethernet hub A 10Base-T Ethernet hub provides the ELAN connection
between the 703t server and the Meridian 1 switch or
Succession 1000 system. The customer can supply a hub or
switch from third-party vendors or from Nortel.
Because the hub is an external device, it requires an AC
power source referenced to the same ground as the 703t
server and the switch to which it is connected.
ATTENTION
To comply with EMC requirements, a Class A hub must be
located 10 m (33 ft.) away from the 703t server.
Monitor, keyboard,
and mouse
15-inch monitor: NTRH9011 or N0038380 LCD monitor
Because the monitor is an external device, it requires its
own AC power source referenced to the same ground as
the 703t server and the switch to which it is connected.
Keyboard: NTRH9013
Mouse: NTRH9014
30CallPilot
October 2006703t server description
Reference documents
CallPilot Customer Documentation Map
Fundamentals
CallPilot Fundamentals Guide (555-7101-010)
Planning and Engineering
Planning and Engineering Guide (555-7101-101)
Network Planning Guide (555-7101-102)
Data Networking for Voice over IP Guide (553-3001-160)
Installation and Configuration
Upgrade and Platform Migration Guide (555-7101-207)
Installation and Configuration Task List Guide (555-7101-210)
Server Installation Guides
201i Server Hardware Installation Guide (555-7101-220)
703t Server Hardware Installation Guide (555-7101-226)
1002rp Server Hardware Installation Guide (555-7101-205)
1005r Server Hardware Installation Guide (555-7101-228)
Configuration and Testing Guides
Meridian 1 and CallPilot Server Configuration Guide (555-7101-222)
T1/SMDI and CallPilot Server Configuration Guide (555-7101-224)
Succession 1000 System and CallPilot Server Configuration Guide (555-7101-510)
Unified Messaging Software Installation
Desktop Messaging and MyCallPilot Installation Guide (555-7101-505)
Administration
Administrator's Guide (555-7101-301)
Software Administration and Maintenance Guide (555-7101-202)
Desktop Messaging and MyCallPilot Administration Guide (555-7101-503)
Meridian Mail to CallPilot Migration Guide (555-7101-801)
Application Builder Guide (555-7101-325)
Reporter Guide (555-7101-310)
Maintenance
Troubleshooting Guide (555-7101-501)
Server Maintenance and Diagnostics
201i Server Maintenance and Diagnostics Guide (555-7101-119)
703t Server Maintenance and Diagnostics Guide (555-7101-227)
1002rp Server Maintenance and Diagnostics Guide (555-7101-206)
1005r Server Maintenance and Diagnostics Guide (555-7101-512)
Symposium, M1/Succession 1000, and Voice Processing Guide (297-2183-909)
Multimedia Messaging User Guide
Speech Activated Messaging User Guide
Desktop Messaging User Guide for Microsoft Outlook
Desktop Messaging User Guide for Lotus Notes
Desktop Messaging User Guide for Novell Groupwise
Desktop Messaging User Guide for Internet Clients
MyCallPilot User Guide
703t Server Hardware Installation31
703t server descriptionStandard 1.04
32CallPilot
Chapter 3
Preinstallation requirements
In this chapter
Installation overview34
Unpacking the 703t server37
Removing the side cover39
Inspecting the server interior42
Replacing the side cover43
Installing the chassis feet45
703t Server Hardware Installation33
Preinstallation requirementsStandard 1.04
Installation overview
Introduction
This section provides an overview of the steps required to install the 703t
server and peripheral devices. For detailed instructions, see Chapter 4,
“Installing the server and connecting the peripheral devices.”
When you are finished, continue with the switch and server setup as
described in the document for your switch:
Succession 1000 System and CallPilot Server Configuration
(555-7101-510)
Meridian 1 and CallPilot Server Configuration (555-7101-222)
Installation checklist
StepDescriptionCheck
1Review the “Installing the CallPilot server” section in the
❒
Installation and Configuration Task List (555-7101-210), and
complete stage 1 of the “Installation checklist.”
2Unpack the server, and ensure you have all the items you need
❒
(see page 37).
Complete the following checklists that are provided in the
Installation and Configuration Task List (555-7101-210):
“CallPilot software media and documentation checklist”
“CallPilot server hardware checklist”
3Remove the server side cover, and inspect the interior (see
❒
pages 39 and 42).
4Replace the server side cover.❒
34CallPilot
October 2006Preinstallation requirements
StepDescriptionCheck
5Place the 703t server in the chosen location (see page 48).❒
6Set the DIP switches on the modem (see page 51).❒
7Connect the 703t server and devices as follows:
Connect the monitor, keyboard, and mouse (see page 55).❒
Connect the modem (see page 55).❒
Connect the 703t server to the ELAN hub (see page 58).
❒
ATTENTION
To comply with EMC requirements, a Class A hub must be
located 10 m (33 ft.) away from the 703t server.
Note: If you are connecting the optional CLAN, do not power
❒
up unless your antivirus programs and Nortel security updates
are installed first.
Connect the 703t server to the CLAN hub (optional); (see
page 60).
ATTENTION
To comply with EMC requirements, a Class A hub must be
located 10 m (33 ft.) away from the 703t server.
Install the software feature dongle (see page 61).❒
Connect the power cords for all devices, and then power
❒
them up (see page 63).
8Start the 703t server (see page 65).❒
703t Server Hardware Installation35
Preinstallation requirementsStandard 1.04
Conventions for warnings
You may encounter the following types of warnings in this guide. Do not
ignore them.
DANGER
.
.
.
ATTENTION
Risk of electric shock
Warns you of an immediate electrical hazard, which, if not
avoided, will result in shock, serious injury, or death.
WARNING
Risk of personal injury
Warns you of a situation in which you can be injured if
instructions are not followed exactly as stated.
CAUTION
Risk of data loss or equipment damage
Alerts you to situations where data can be lost or damaged,
equipment can be damaged, actions can result in service
interruption, and productive time can be lost.
Provides information that is essential to the completion
of a task.
36CallPilot
October 2006Preinstallation requirements
Unpacking the 703t server
Introduction
Follow this procedure to unpack the server and peripherals.
WARNING
.
Risk of personal injury
The 703t CallPilot server weighs approximately 22 kg (46 lb)
as shipped from manufacturing. If necessary, and to prevent
personal injury, ask someone to help you unpack and position
the server.
To unpack the equipment
ATTENTION
1 Carefully open the cardboard carton containing the server.
2 Remove the server from the carton and set it on the floor.
3 Carefully open the cartons containing the monitor, keyboard, mouse,
modem, and ELAN hub (if supplied), and set the peripherals aside.
As you unpack each item, check it off against the
packing list, as well as against the following checklists
provided in the Installation and Configuration Task List
(555-7101-210):
“CallPilot software media and documentation
checklist”
“CallPilot server hardware checklist”
4 Put all manuals, CD-ROMs, operating system disks, and any disks for
peripherals in a safe place.
703t Server Hardware Installation37
Preinstallation requirementsStandard 1.04
5 Save all packing materials and cartons in case you must return any
equipment to the carrier.
What’s next?
Remove the server side cover so that you can inspect the interior of the
server. See “Removing the side cover” on page 39.
38CallPilot
October 2006Preinstallation requirements
Removing the side cover
Introduction
This section describes how to remove the server side cover so that you can
work with the interior components. The side cover is on the server’s left side
when the front of the server is facing you.
To remove the side panel
WARNING
.
Risk of personal injury
Be careful when you handle the sharp edges of the side panel
and chassis to prevent personal injury.
CAUTION
.
Risk of equipment damage
Use an ESD wrist strap to protect static-sensitive
components.
Place the server on its side to prevent the server from
accidentally falling over. This provides greater stability. If
you attempt to work with the server in its standing position,
it may tip over when you work with the interior
components.
703t Server Hardware Installation39
Preinstallation requirementsStandard 1.04
The following diagram shows how to remove the side panel. See the
instructions for removal below.
1
2
3
G101761
1 Place the server on its side on your working surface.
2 Turn the two thumbscrews on the back of the server counter-clockwise to
loosen them.
Note: The thumbscrews are not removable.
Note: If a removable screw is present, remove it. This screw secures the
cover to the server during shipping.
3 Place your fingertips in the depression on the side cover, and then as
you apply pressure, pull the cover approximately 25 mm (1 in.) away from
the front of the server until it stops.
40CallPilot
October 2006Preinstallation requirements
4 Use one hand to pull the top edge of the cover away from the server to
disengage the top row of tabs on the cover from the notches in the
chassis.
5 Use both hands to lift the cover upward to disengage the bottom row of
tabs from the notches in the chassis.
6 Set the cover aside.
7 Continue with “Inspecting the server interior” on page 42.
703t Server Hardware Installation41
Preinstallation requirementsStandard 1.04
Inspecting the server interior
Introduction
Before you install the server, you should perform a visual inspection for
loose components, foreign matter, or shipping damage inside the server.
CAUTION
.
Risk of equipment damage
When working with interior components, use an ESD wrist
strap to protect static-sensitive components.
To inspect the server interior
1 Ensure that all the cards are fully seated on the baseboard.
2 Check for any loose wires or foreign objects, such as loose screws,
inside the chassis.
3 Review the slot locations (see “Rear panel diagram” on page 21).
4 Do one of the following:
IF THEN
you observe
any damage
components have
become loose
you are satisfied that the
703t server has arrived at
your site undamaged
contact your Nortel technical support
representative.
secure them. Then replace the server
side cover and proceed with the
hardware installation.
Refer to the procedures in CallPilot 703t Server Maintenance and Diagnostics
(555-7101-227).
replace the server side cover.
For instructions, see “Replacing the side
cover” on page 43.
42CallPilot
October 2006Preinstallation requirements
Replacing the side cover
Introduction
When you are satisfied that the server was not damaged during shipment,
reinstall the side cover.
To replace the side cover
CAUTION
.
Risk of equipment damage
Ensure that there are no tools or loose parts inside the server
chassis before replacing the side cover.
1 Align the right edge of the server side cover with the inside ledge at the
front of the server.
2 Ensure that the cover lays flat along the side of the server.
3 Insert the tabs along the top and bottom edges of the server side cover
inside the slots along the top and bottom of the server.
4 Push the cover towards the front of the server until the tabs firmly
engage in the chassis.
Note: When correctly engaged, the cover clicks into place.
5 Tighten the two thumbscrews on the back of the server.
703t Server Hardware Installation43
Preinstallation requirementsStandard 1.04
The following diagram shows how to: 1) align the tabs, 2) engage the cover,
and 3) tighten the thumbscrews.
Top and
bottom slots
in chassis
3
Top and
bottom tabs
on cover
1
2
G101762
What’s next?
If you want to install the chassis feet on the bottom of the server, continue
with “Installing the chassis feet” on page 45. Otherwise, continue with the
hardware installation. For more information, see “Installation checklist” on
page 34.
44CallPilot
October 2006Preinstallation requirements
Installing the chassis feet
Introduction
You can install feet on the bottom of the server. The feet stabilize the server
and will help prevent the server from accidentally falling over on its side.
To install the chassis feet
Towards
back of
server
Towards
front of
server
G101782
703t Server Hardware Installation45
Preinstallation requirementsStandard 1.04
1 Ensure that the server is laying on its side, supported to give the server
bottom four to five inches clearance above the work surface.
2 Attach the feet as shown in the preceding diagram.
Use four screws to attach each foot to the chassis. The holes in the feet
line up with only one set of holes in the chassis, as follows:
front foot: The middle hole is towards the front of the chassis.
back foot: The middle hole is towards the back of the chassis.
3 Place the server on its feet.
What’s next?
Continue with the hardware installation. For more information, see
“Installation checklist” on page 34.
46CallPilot
Chapter 4
Installing the server and
connecting the peripheral devices
In this chapter
Installing the server48
Preparing the modem49
Connecting peripherals to the server53
Connecting the server to the ELAN58
Connecting the server to the CLAN (optional)60
Installing the Nortel software feature dongle61
Connecting the server to power63
703t Server Hardware Installation47
Installing the server and connecting the peripheral devicesStandard 1.04
Installing the server
Before you install the 703t server, ensure that the chosen location meets the
requirements identified in the “Site inspection checklist” provided in the
Installation and Configuration Task List (555-7101-210).
To install the server
1 Place the 703t server in its chosen location.
Note: The server must be placed within 20 m (60 feet) of the Meridian 1
switch or Succession 1000 system.
Note: The DS30X cable that connects the MPB96 board
cards is 20 m (60 feet) long. This allows the server to be placed in a
different room from the Meridian 1 switch or Succession 1000 system.
2 Connect peripheral devices as described in the remainder of this
chapter.
s to the MGate
48CallPilot
October 2006Installing the server and connecting the peripheral devices
Preparing the modem
You require a modem to support remote dial-up access to the CallPilot
server. The modem also enables Nortel technical support to connect to your
CallPilot server for troubleshooting purposes. Nortel connects to your server
only when you request technical assistance.
Required equipment
To install the modem, you need the following equipment:
an analog external modem that includes
an RJ-11 analog phone cord
a power adapter cord
US Robotics 56 Kbps modem (NTRH9078) (North America only)
a 25-pin male to 9-pin female shielded serial cable for your modem
(A0841984)
an analog line jack
tweezers, or a screwdriver small enough to use to adjust DIP switches
Modem DIP switches
Set the modem DIP switches before you connect the modem to the CallPilot
server.
Note: This section applies only to the US Robotics 56 Kbps external
Sportster modem. If your modem is different, refer to the documentation for
your modem.
703t Server Hardware Installation49
Installing the server and connecting the peripheral devicesStandard 1.04
The following diagram shows the key components of the external modem,
including the location and required settings of the DIP switches:
RJ-11
connection
Switch positions:
OFF
DIP
switches
1234567 8
ON
12345678
Serial cable
(RS-232)
connection
Power
connection
G101445
50CallPilot
October 2006Installing the server and connecting the peripheral devices
To set the modem DIP switches
Use a pair of tweezers or a small screwdriver to set the DIP switches as
described in the “Change to” column of the following table:
Note: ON is down. OFF is up.
DIP
switch
Default
setting
Change
toFunction
1OFFOFFData Terminal Ready (DTR) override
OFF: Normal DTR operations. (The
computer must provide a DTR signal for the
modem to accept commands. If DTR is
dropped, the call is terminated.)
ON: The modem ignores DTR (override).
2OFF OFFVerbal/numeric result codes
OFF: Verbal (word) results.
ON: Numeric results.
3ON ONResult code display
OFF: Suppresses result codes.
ON: Enables result codes.
4OFFOFFCommand mode local echo suppression
OFF: Displays keyboard commands.
ON: Suppresses echo.
5ONONAuto answer suppression
OFF: The modem answers on the first ring
or later, as specified in user-defined
nonvolatile memory (NVRAM).
ON: Disables auto answer.
703t Server Hardware Installation51
Installing the server and connecting the peripheral devicesStandard 1.04
DIP
switch
Default
setting
Change
toFunction
6OFFOFF Carrier Detect (CD) override
OFF: The modem sends a CD signal when it
connects with another modem; it drops the
CD on disconnect.
ON: CD is always on (override).
7OFFOFFPower-on and ATZ reset software defaults
OFF: Loads Y or Y1 configuration from
NVRAM.
ON: Loads &F0-Generic template from
read-only memory (ROM).
8ONONAT command set recognition
OFF: Disables command recognition (dumb
mode).
ON: Enables recognition (smart mode).
What’s next?
Continue with “Connecting peripherals to the server” on page 53.
52CallPilot
October 2006Installing the server and connecting the peripheral devices
Connecting peripherals to the server
This section describes how to connect the monitor, keyboard, mouse, and
modem to the server.
Rear panel
The peripheral device connection panel at the back of the server provides a
legend that shows the symbol for each peripheral device and which
connector to use.
CAUTION
.
Risk of system failure
You can install or use only Nortel-supplied peripheral devices
on your server. Installation or use of other peripheral devices
can result in system failure.
703t Server Hardware Installation53
Installing the server and connecting the peripheral devicesStandard 1.04
The diagram below shows the connectors for the power cord and the
peripheral devices on the 703t server.
10/100Base-T
ELAN Ethernet connector
(NIC1 10/100 MB)
PCI slots
Serial port (COM2)
(not installed)
6
5
4
3
2
1
G101760
54CallPilot
October 2006Installing the server and connecting the peripheral devices
To connect the mouse, keyboard, and monitor to the
server
1 Place the monitor, keyboard, and mouse in the same location as the
server.
2 Plug the keyboard and mouse into the appropriate PS/2 connectors on
the chassis rear panel. See the diagram on page 54.
3 Plug in the monitor connector. Tighten the screws on the connector.
4 Ensure that a single-point ground reference is available for all the power
outlets serving the CallPilot server and its peripherals. Before the
CallPilot server installation, a qualified electrician must implement the
single-point ground reference requirement between the power outlets of
the CallPilot server and the power outlets of the switch.
5 Connect the power cord to the monitor, and plug the other end into a wall
receptacle or power bar.
6 Turn on the monitor.
To connect the modem to the server
1 Ensure that the modem’s AC power cord is not plugged in.
2 Connect the large 25-pin male connector to the back of the modem.
Tighten the connector screws.
3 Connect the 9-pin female connector to COM1 port at the rear of the
server. Tighten the connector screws.
4 Connect one end of the telephone cable to the modem RJ-11 jack
labeled LINE.
5 Connect the other end of the telephone cable to the RJ-11 jack in the
wall.
6 Ensure that a single-point ground reference is available for all the power
outlets serving the CallPilot server and its peripherals. Before the
CallPilot server installation, a qualified electrician must implement the
single-point ground reference requirement between the power outlets of
the CallPilot server and the power outlets of the switch.
703t Server Hardware Installation55
Installing the server and connecting the peripheral devicesStandard 1.04
7 Connect the power cord to the modem, and plug the other end into a wall
receptacle or power bar.
8 Turn on the modem.
56CallPilot
October 2006Installing the server and connecting the peripheral devices
What’s next?
Connect the server to the ELAN and CLAN hubs (if applicable).
IF the server will THEN
be connected to the ELAN continue with page 58.
be connected only to a CLANcontinue with page 60.
not be connected to either the
ELAN or CLAN
continue with installing the software
feature dongle. See page 61.
703t Server Hardware Installation57
Installing the server and connecting the peripheral devicesStandard 1.04
Connecting the server to the ELAN
Connect the CallPilot server to the Meridian 1 switch or Succession 1000
system using the Embedded LAN (ELAN).
ATTENTION
For important considerations about using the ELAN in
your network, see the Planning and Engineering Guide
(555-7101-101).
ATTENTION
To comply with EMC requirements, a Class A hub must
be located 10 m (33 feet) away from the 703t server.
To connect the server to the ELAN (Meridian 1 or
Succession 1000 only)
1 Locate the ELAN Ethernet connector on the back of the server.
Note: The ELAN connector is labeled as NIC1 10/100 MB. For the
connector location, see the diagram on page 54.
2 Connect an RJ-45 network cable from the ELAN hub to the server’s
ELAN connector.
Note: The ELAN hub is optional if you use a cross-over network cable to
make a direct point-to-point connection from the server to the switch.
However, if you choose to establish a direct point-to-point ELAN
connection, no other device can connect to the ELAN.
58CallPilot
October 2006Installing the server and connecting the peripheral devices
3 At the switch, connect the ELAN network cable to an MAU (Ethernet)
transceiver. Then complete the connection from the transceiver to the
switch.
DANGER
.
What’s next?
IF the server will THEN
be connected to a CLANcontinue with page 60.
not be connected to a CLANcontinue with installing the software
Risk of fire hazard
The NTRH9069 MAU is not suitable for installation in ducts,
plenums, or other spaces used for environmental air. Do
not install it above a false ceiling or below a raised floor,
unless it can be confirmed that these spaces are not used
to convey environmental air.
feature dongle. See page 61.
703t Server Hardware Installation59
Installing the server and connecting the peripheral devicesStandard 1.04
Connecting the server to the CLAN
(optional)
This section provides instructions to connect the server to the Customer
LAN (CLAN).
Note: The CLAN connection is optional. However, connection to a CLAN
is required for support of desktop and web messaging users, or
administration by means of a web-enabled PC. Make sure that your latest
antivirus programs and Nortel security updates are installed.
ATTENTION
To comply with EMC requirements, a Class A hub must be
located 10 m (33 feet) away from the 703t server.
To connect the server to the CLAN
1 Locate the CLAN connector on the back of the server.
Note: The CLAN connector is labeled as NIC2 1GB. For the connector
location, see the diagram on page 54.
2 Connect an RJ-45 network cable from the CLAN hub to the CLAN
connector.
Note: When connecting the optional CLAN, do not power up unless your
antivirus programs and Nortel security updates are installed first.
What’s next?
Continue with “Installing the Nortel software feature dongle” on page 61.
60CallPilot
October 2006Installing the server and connecting the peripheral devices
Installing the Nortel software feature
dongle
The software feature key is a security device that stores the unique serial
number of the server. The feature key is embedded in the Nortel software
feature dongle, which plugs into the parallel port.
An illustration of the software feature key embedded in the software feature
dongle is shown below:
Software
feature key
G101738
703t Server Hardware Installation61
Installing the server and connecting the peripheral devicesStandard 1.04
Requirements
For installation, you require a Phillips No. 1 screwdriver.
To install the software feature dongle
1 Ensure that there is no cable connected to the parallel port.
Note: The parallel port is also known as the printer port or LPT1. It is
located at the back of the server. See the diagram on page 54.
2 If the software feature key is not pre-installed on the dongle, remove it
from the plastic bag and carefully insert it into the software feature slot on
the dongle. Make sure that the clips secure it properly and that the Nortel
logo faces outwards.
3 Plug the male end of the adapter into the parallel port.
4 Tighten the connector screws.
What’s next?
Continue with “Connecting the server to power” on page 63.
62CallPilot
October 2006Installing the server and connecting the peripheral devices
Connecting the server to power
Before you begin
Ensure that proper power and grounding are available for all the power
outlets serving the CallPilot server and its associated peripherals. Power for
these devices must be wired and fused independently of all other receptacles
and referenced to the same ground as the PBX system.
A qualified electrician must implement the single-point ground reference as
required among the power outlets of the CallPilot server, its associated
peripherals, and the power outlets of the switch.
Provide a sufficient number of properly grounded power outlets or power
bars for all equipment.
The single-point ground (SPG) required by the system can be an isolated
ground (IG) bus or AC equipment ground (ACEG) bus in the service panel
or transformer. The system must be connected to safety ground/protective
earth in accordance with NEC requirements. For international use, the
system must be connected to safety ground/protective earth in accordance
with Paragraph 2.5 of EN60950/IEC950.
Note: Refer to Large System: Planning and Engineering (553-3021-120) for
a complete description of approved ground sources and methods. Insulated
ground wire must be used for system grounding.
703t Server Hardware Installation63
Installing the server and connecting the peripheral devicesStandard 1.04
Before you connect the server to the power source, review the following
diagram (and the warning that follows) to ensure that all peripheral
hardware devices are in place:
CallPilot
server
Video
Mouse
Keyboard
Monitor
AC
power
RJ-45
ELAN hub
(M1 or
Succession
1000 only)
AC
power
AC
power
source
RJ-45RS-232
CLAN hub
(optional)
AC
power
Modem
AC
power
G101637
64CallPilot
October 2006Installing the server and connecting the peripheral devices
WARNING
.
Risk of personal injury and risk of hardware failure
You must connect the power outlets that are used by the
CallPilot server and its peripheral devices to the same
single-point ground reference as the one used by the switching
system connected to the CallPilot server.
If this requirement is not met, power transients can cause
personal injury, hardware failure, or both. For more information
on single-point grounding requirements, refer to the Installation and Configuration Task List (555-7101-210).
To connect the server to power
1 Plug the server’s AC power cord into the server’s rear panel.
2 Plug the other end into a wall receptacle or power bar.
To start the server
1 Press the server power switch to start the server.
2 Observe the Power-On Self Test (POST) and initialization messages on
the monitor.
3 Let the mini-setup sequence run until you are prompted to log in to the
operating system.
Note: The system may perform multiple reboots. This is normal.
4 Ensure that the operating system logon window appears on the monitor.
Note: If the logon window does not appear, refer to the CallPilot
Maintenance and Diagnostics guide for your server for troubleshooting
instructions.
5 Proceed with the CallPilot server and switch configuration guide for your
switch to connect and configure the server and switch.
703t Server Hardware Installation65
Installing the server and connecting the peripheral devicesStandard 1.04
66CallPilot
Index
Numerics
703t server
CLAN
connection, establishing
connections
establishing
power63
dimensions16
ELAN
connection, establishing
environmental specifications17
feet, installing45–46
front panel, description18–20
hard drive bays20
installing48
LEDs19
PCI slots22
peripheral device connections, diagram
63
peripheral devices, connecting53
power connection, establishing65
rear panel, description53–54
side cover
To provide feedback or to report a problem in this document, go to
http://www.nortel.com/documentfeedback
All Rights Reserved.
The information in this document is subject to change without notice. The statements,
configurations, technical data, and recommendations in this document are believed to be
accurate and reliable, but are presented without express or implied warranty. Users must
take full responsibility for their applications of any products specified in this document.
The information in this document is proprietary to Nortel Networks.
*Nortel Networks, the Nortel Networks logo, and the Globemark are trademarks of
Nortel Networks.
*Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of
Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective
owners.
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