Nortel Networks 3300 User Manual

3300 CITELlink Gateway for Meridian 1 Series Phones

M3904 Phone User Guide

NOTICE

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

Nothing in this document may be reproduced in any manner, whether wholly or in part for an y use whatsoever, without written permission from Mitel Networks Corporation.

Mitel Networks is a trademark of Mitel Networks Corporation. Nortel Networks and Meridian are trademarks of Nortel Networks Corporation. CITELlink is a trademark of Citel Technologies Ltd. Other product names mentioned in this document may be trademarks of their respective

companies and are hereby acknowledged.

3300 Integrated Communications Platform

M3904 Phone User Guide

Release 5.2

December 2004

®, ™ Trademark of Mitel Networks Corporation

About Your Phone

Contents

About Your Phone .........................................................................................................................5

Conventions.............................................................................................................................6

Using Your Meridian 1 Phone with the 3300 CITELlink Gateway ...........................................6

Tips for Your Comfort and Safety................................................................................................7

Don't cradle the handset!.........................................................................................................7

Protect your hearing................................................................................................................. 7

Customizing Your Phone..............................................................................................................8

Ringer Control.......................................................................................................................... 8

Handset Receiver Volume Control...........................................................................................8

Speaker Volume Control..........................................................................................................8

Display Contrast Control..........................................................................................................8

Feature Keys............................................................................................................................9

Language Change....................................................................................................................9

Making and Answering Calls......................................................................................................10

Make a call.............................................................................................................................10

Answer a call..........................................................................................................................10

Redial.....................................................................................................................................10

Redial - Saved Number.......................................................................................................... 10

Speed Call Keys.....................................................................................................................11

Speed Call - Personal............................................................................................................11

Handsfree Operation.............................................................................................................. 12

On-Hook Dialing.....................................................................................................................12

Auto-Answer...........................................................................................................................13

Call Handling................................................................................................................................ 14

Hold........................................................................................................................................14

Transfer..................................................................................................................................14

Conference.............................................................................................................................14

Conference Split.....................................................................................................................15

Call Forward...........................................................................................................................15

Call Forward - Remote...........................................................................................................16

Call Forward - End Chaining..................................................................................................17

Call Forward - Override..........................................................................................................17

Messaging - Advisory............................................................................................................. 17

Messaging - Callback............................................................................................................. 18

Messaging - Cancel Callback ................................................................................................18

Messaging - Cancel All Callbacks..........................................................................................18

Using Advanced Features...........................................................................................................19

Account Codes.......................................................................................................................19

Call Park.................................................................................................................................19

Call Pickup.............................................................................................................................19

Campon..................................................................................................................................20

Do Not Disturb........................................................................................................................20

Override .................................................................................................................................20

M3904 Phone User Guide

Paging.....................................................................................................................................21

Direct Paging..........................................................................................................................21

Music ......................................................................................................................................22

Group Paging / Meet Me Answer ...........................................................................................22

Trunk Flash.............................................................................................................................23

Tag Call ..................................................................................................................................23

About Your Phone

The Mitel® 3300 CITELlink Gateway allows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Communications Platform (3300 ICP).

When used with a 3300 ICP, your M3904 phone has 16 fixed-function keys (

(Transfer), (Cancel), (Hold), (Handsfree), (Mute),

(Message),

(Shift), (Copy), QUIT, (Volume Up), Volume Down)) , and six personal keys. Key 18 (see illustration below) is always your Prime Line; the remaining personal keys can be programmed as:

• Features keys (for example, Swap). Only the administrator can program feature keys.

• Speed Call keys You can program speed call keys from your phone.

• Line Appearances. Only the administrator can program line appearances.

Your phone also features display-assisted selection of features and on-hook dialing.

(Program), DOWN ARROW, (Headset), (Directory),

SUPERKEY,

Phone buttons

Button Number Description

1 Cancel 2 Hold 3 Quit 4 Handsfree 5 Mute 6 Headset 7 Program 8 Message

9 Unused 10 Directory 11 Previous 12 Transfer

M3904 Phone User Guide

13 Shift 14 Unused 15 Copy 16 Next 17 Unused 18 Prime Line

+ 18 Personal key

19, 20, 22 Personal keys

21 Message indicator 23 Personal key

+ 23 Superkey

24 Personal key

+ 24 Down Arrow

Phone status indicators

When line is the indicator is

Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On Hold at another set Flashing rapidly

Conventions

The following conventions are used in this user guide:

• Fixed-function keys are identified by bold uppercase letters (for example, TRANSFER).

• Text that appears on the display is identified by double quotes (for example, "Language?").

Using Your Meridian 1 Phone with the 3300 CITELlink Gateway

Please note the following differences in the way your phone now operates:

• You can program speed call numbers as well as enable/disable feat ures using SUPERKEY. To navigate through the features, use the * and # keys.

• Some features require you to dial a access codes whenever you have dial tone. The feature access codes in this user guide may be different from the ones programmed in your system. Ask your Administrator for the list of feature access codes you can use.

• When you have a message (including new voice mail messages), "Message" appears on the display and the message indicator is lit.

feature access code. You can use feature

Tips for Your Comfort and Safety

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

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