Nortel Networks 2750 User Manual

Version 7.05.300
NN46110-318 02.01 322831-B Rev 01 November 2007 Standard
600 Technology Park Drive Billerica, MA 01821-4130
Nortel VPN Router Installation — VPN Router 2750
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Copyright © 2007 Nortel Networks. All Rights Reserved.
The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks Inc.
Trademarks
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated.
HyperTerminal is a trademark of Hilgraeve, Inc.
Intel is a trademark of Intel Corporation.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation.
Netscape and Netscape Navigator are trademarks of Netscape Communications Corporation.
All other trademarks are the property of their respective owners.
Statement of conditions
In the interest of improving internal design, operational function, and/or reliability, Nortel Networks Inc. reserves the right to make changes to the products described in this document without notice.
Nortel Networks Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
USA requirements only
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to take whatever measures may be necessary to correct the interference at their own expense.
European requirements only
EN 55 022 statement
This is to certify that the Nortel Networks VPN Router 2750 is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application of EN 55 022 Class A (CISPR 22).
NN46110-318 02.01
War ning: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take appropriate measures.
Achtung: Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
Attention: Ceci est un produit de Classe A. Dans un environnement domestique, ce produit risque de créer des interférences radioélectriques, il appartiendra alors à l’utilisateur de prendre les mesures spécifiques appropriées.
EC Declaration of Conformity
This product conforms (or these products conform) to the provisions of the R&TTE Directive 1999/5/EC.
Japan/Nippon requirements only
Denan statement
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Voluntary Control Council for Interference (VCCI) statement
Taiwan requirements
Bureau of Standards, Metrology and Inspection (BSMI) statement
Nortel VPN Router Installation — VPN Router 2750
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Canada requirements only
Canadian Department of Communications Radio Interference Regulations
This digital apparatus (VPN Router 2750) does not exceed the Class A limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
Règlement sur le brouillage radioélectrique du ministère des Communications
Cet appareil numérique (VPN Router 2750) respecte les limites de bruits radioélectriques visant les appareils numériques de classe A prescrites dans le Règlement sur le brouillage radioélectrique du ministère des Communications du Canada.
Nortel Networks Inc. software license agreement
This Software License Agreement (“License Agreement”) is between you, the end-user (“Customer”) and Nortel Networks Corporation and its subsidiaries and affiliates (“Nortel Networks”). PLEASE READ THE FOLLOWING CAREFULLY. YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND/OR USE THE SOFTWARE. USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE AGREEMENT. If you do not accept these terms and conditions, return the Software, unused and in the original shipping container, within 30 days of purchase to obtain a credit for the full purchase price.
“Software” is owned or licensed by Nortel Networks, its parent or one of its subsidiaries or affiliates, and is copyrighted and licensed, not sold. Software consists of machine-readable instructions, its components, data, audio-visual content (such as images, text, recordings or pictures) and related licensed materials including all whole or partial copies. Nortel Networks grants you a license to use the Software only in the country where you acquired the Software. You obtain no rights other than those granted to you under this License Agreement. You are responsible for the selection of the Software and for the installation of, use of, and results obtained from the Software.
1. Licensed Use of Software. Nortel Networks grants Customer a nonexclusive license to use a copy of the Software on only one machine at any one time or to the extent of the activation or authorized usage level, whichever is applicable. To the extent Software is furnished for use with designated hardware or Customer furnished equipment (“CFE”), Customer is granted a nonexclusive license to use Software only on such hardware or CFE, as applicable. Software contains trade secrets and Customer agrees to treat Software as confidential information using the same care and discretion Customer uses with its own similar information that it does not wish to disclose, publish or disseminate. Customer will ensure that anyone who uses the Software does so only in compliance with the terms of this Agreement. Customer shall not a) use, copy, modify, transfer or distribute the Software except as expressly authorized; b) reverse assemble, reverse compile, reverse engineer or otherwise translate the Software; c) create derivative works or modifications unless expressly authorized; or d) sublicense, rent or lease the Software. Licensors of intellectual property to Nortel Networks are beneficiaries of this provision. Upon termination or breach of the license by Customer or in the event designated hardware or CFE is no longer in use, Customer will promptly return the Software to Nortel Networks or certify its destruction. Nortel Networks may audit by remote polling or other reasonable means to determine Customer’s Software activation or usage levels. If suppliers of third party software included in Software require Nortel Networks to include additional or different terms, Customer agrees to abide by such terms provided by Nortel Networks with respect to such third party software.
2. Warranty. Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer, Software is provided “AS IS” without any warranties (conditions) of any kind. NORTEL NETWORKS DISCLAIMS ALL WARRANTIES (CONDITIONS) FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT. Nortel Networks is not obligated to provide support of any kind for the Software. Some jurisdictions do not allow exclusion of implied warranties, and, in such event, the above exclusions may not apply.
NN46110-318 02.01
3. Limitation of Remedies. IN NO EVENT SHALL NORTEL NETWORKS OR ITS AGENTS OR SUPPLIERS BE LIABLE FOR ANY OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY CLAIM; b) LOSS OF, OR DAMAGE TO, CUSTOMER’S RECORDS, FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), WHETHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF YOUR USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS, ITS AGENTS OR SUPPLIERS HAVE BEEN ADVISED OF THEIR POSSIBILITY. The forgoing limitations of remedies also apply to any developer and/or supplier of the Software. Such developer and/or supplier is an intended beneficiary of this Section. Some jurisdictions do not allow these limitations or exclusions and, in such event, they may not apply.
4. General
a. If Customer is the United States Government, the following paragraph shall apply: All Nortel Networks
Software available under this License Agreement is commercial computer software and commercial computer software documentation and, in the event Software is licensed for or on behalf of the United States Government, the respective rights to the software and software documentation are governed by Nortel Networks standard commercial license in accordance with U.S. Federal Regulations at 48 C.F.R. Sections
12.212 (for non-DoD entities) and 48 C.F.R. 227.7202 (for DoD entities).
b. Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails
to comply with the terms and conditions of this license. In either event, upon termination, Customer must either return the Software to Nortel Networks or certify its destruction.
c. Customer is responsible for payment of any taxes, including personal property taxes, resulting from
Customer’s use of the Software. Customer agrees to comply with all applicable laws including all applicable export and import laws and regulations.
d. Neither party may bring an action, regardless of form, more than two years after the cause of the action arose.
e. The terms and conditions of this License Agreement form the complete and exclusive agreement between
Customer and Nortel Networks.
f. This License Agreement is governed by the laws of the country in which Customer acquires the Software. If
the Software is acquired in the United States, then this License Agreement is governed by the laws of the state of New York.
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Nortel VPN Router Installation — VPN Router 2750
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NN46110-318 02.01

Contents

New in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
1000BASE-T (1000 GT) Ethernet card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Finding the latest updates on the Nortel Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Getting help from the Nortel Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Getting help over the phone from a Nortel Solutions Center . . . . . . . . . . . . . . . . . . . . 18
Getting help from a specialist by using an Express Routing Code . . . . . . . . . . . . . . . 18
Getting help through a Nortel distributor or reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printed technical manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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Chapter 1
Installing the Nortel VPN Router 2750 chassis . . . . . . . . . . . . . . . . . . . . . . 25
Description of the Nortel VPN Router 2750 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Preparing to install the Nortel VPN Router 2750 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Shipment contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Additional equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Hardware for mounting the chassis in an equipment rack . . . . . . . . . . . . . . . 28
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Nortel VPN Router Installation — VPN Router 2750
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Installing the chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 2
Cabling the VPN Router and turning the power on . . . . . . . . . . . . . . . . . . 35
Connecting communications cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Connecting the power cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Verifying a successful installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Understanding the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing the chassis on a flat surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing the chassis in an equipment rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Rack-mount recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Attaching the shelf in the equipment rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Mounting the chassis in the equipment rack . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
LEDs on the system 10/100BASE-TX Ethernet ports . . . . . . . . . . . . . . . . . . . . . . 41
10/100BASE-TX Ethernet interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
1000BASE-T (1000 GT) Ethernet interface card LEDs . . . . . . . . . . . . . . . . . . . . . 43
1000BASE-T (1000 MT) Ethernet interface card LEDs . . . . . . . . . . . . . . . . . . . . . 43
1000BASE-SX Ethernet interface card LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
56/64K CSU/DSU WAN interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
ADSL WAN interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
T1/E1 CSU/DSU WAN interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Quad T1/E1 CSU/DSU WAN interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . 49
Single V.35/X.21 WAN interface card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
SSL VPN Module 1000 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chapter 3
Configuring the management IP interface. . . . . . . . . . . . . . . . . . . . . . . . . . 53
Required information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring the management IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Testing the configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
NN46110-318 02.01
Chapter 4
Installing option cards and DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Shutting down the system to add or replace hardware . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the front bezel and top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Attaching the antistatic wrist strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Installing and replacing option cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Installing and replacing an option card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Installing and replacing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Appendix A
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chassis specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
System ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
10/100BASE-TX Ethernet LAN ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Modem cable specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Hardware option cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
VPN Router Security Accelerator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
SSL VPN Module 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
10/100BASE-TX Ethernet interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
1000BASE-T (1000 GT) Ethernet interface card . . . . . . . . . . . . . . . . . . . . . . . . . . 85
1000BASE-T (1000 MT) Ethernet interface card . . . . . . . . . . . . . . . . . . . . . . . . . . 87
1000BASE-SX Ethernet interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
56/64K CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
ADSL WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
ISDN BRI interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
T1/E1 CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Quad T1/E1 CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
V.90 modem interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Single V.35/X.21 WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
HSSI WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
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Nortel VPN Router Installation — VPN Router 2750
10 Contents
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
NN46110-318 02.01

Figures

Figure 1 Front view of the Nortel VPN Router 2750 . . . . . . . . . . . . . . . . . . . . . . . . 26
Figure 2 Placement of rubber feet on the bottom of the chassis . . . . . . . . . . . . . . 29
Figure 3 Attaching the cage nuts to the rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 4 Installing the shelf in the equipment rack . . . . . . . . . . . . . . . . . . . . . . . . . 31
Figure 5 Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 6 Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 7 Rear view of the Nortel VPN Router 2750 . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 8 Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 9 LEDs on the system 10/100BASE-TX Ethernet ports . . . . . . . . . . . . . . . . 41
Figure 10 LEDs on the 10/100BASE-TX Ethernet interface card . . . . . . . . . . . . . . . 42
Figure 11 LEDs on the 1000 GT Ethernet interface card . . . . . . . . . . . . . . . . . . . . . 43
Figure 12 LEDs on the 1000BASE-T (1000 MT) Ethernet interface card . . . . . . . . . 44
Figure 13 LED on the 1000BASE-SX Ethernet interface card . . . . . . . . . . . . . . . . . 44
Figure 14 LEDs on the 56/64K CSU/DSU WAN interface card . . . . . . . . . . . . . . . . 46
Figure 15 LEDs on the ADSL WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 16 LEDs on the T1/E1 CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . 48
Figure 17 LEDs on the quad T1/E1 CSU/DSU WAN interface card . . . . . . . . . . . . . 49
Figure 18 LEDs on the single V.35/X.21 WAN interface card . . . . . . . . . . . . . . . . . . 50
Figure 19 LEDs on the SSL VPN Module 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Figure 20 Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 21 Removing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 22 Location of option card and DIMM slots on the system board . . . . . . . . . 66
Figure 23 Location of the grounding jack for the antistatic wrist strap . . . . . . . . . . . 67
Figure 24 Installing and removing an option card . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Figure 25 Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 26 Installing and removing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Figure 27 10/100BASE-TX Ethernet connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 28 Serial cable (9-pin D-sub plug to RS-232-C modem plug) . . . . . . . . . . . . 80
Figure 29 Modem cable (9-pin D-sub plug to RS-232-C modem plug) . . . . . . . . . . . 81
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Nortel VPN Router Installation — VPN Router 2750
12 Figures
Figure 30 VPN Router Security Accelerator card . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Figure 31 SSL VPN Module 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Figure 32 10/100BASE-TX Ethernet interface card . . . . . . . . . . . . . . . . . . . . . . . . . 84
Figure 33 1000BASE-T (1000 GT) Ethernet interface card (all models except VPN
Figure 34 1000BASE-T (1000 MT) Ethernet interface card . . . . . . . . . . . . . . . . . . . 87
Figure 35 1000BASE-SX Ethernet interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Figure 36 56/64K CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 37 ADSL WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Figure 38 ISDN BRI S/T or IDSDN BRI U . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Figure 39 T1/E1 CSU/DSU WAN interface card (half-height card) . . . . . . . . . . . . . . 94
Figure 40 T1/E1 CSU/DSU WAN interface card (full-height card) . . . . . . . . . . . . . . 94
Figure 41 Quad T1/E1 CSU/DSU WAN interface card . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 42 V.90 modem interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 43 Single V.35/X.21 WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 44 HSSI WAN interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Router 2750 1100) 86
NN46110-318 02.01

Tables

Table 1 Items shipped with the Nortel VPN Router 2750 . . . . . . . . . . . . . . . . . . . 27
Table 2 Interfaces and cables for the Nortel VPN Router 2750 . . . . . . . . . . . . . . . 36
Table 3 Power cord requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 4 Front panel LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 5 LED indicators on the system 10/100BASE-TX Ethernet ports . . . . . . . . 41
Table 6 LED indicators on the 10/100BASE-TX Ethernet interface card . . . . . . . . 42
Table 7 LED indicators on the 1000 GT Ethernet interface card . . . . . . . . . . . . . . 43
Table 8 LED indicators on the 1000BASE-T (1000 MT) Ethernet interface card . 44
Table 9 LED indicator on the 1000BASE-SX Ethernet interface card . . . . . . . . . . 45
Table 10 LED indicators on the 56/64K CSU/DSU WAN interface card . . . . . . . . . 46
Table 11 LED indicators on the ADSL WAN interface card . . . . . . . . . . . . . . . . . . . 47
Table 12 LED indicators on the T1/E1 CSU/DSU WAN interface card . . . . . . . . . . 48
Table 13 LED indicators on the quad T1/E1 CSU/DSU WAN interface card . . . . . 49
Table 14 LED indicators on the single V.35/X.21 WAN interface card . . . . . . . . . . 50
Table 15 LED indicators on the SSL VPN Module 1000 . . . . . . . . . . . . . . . . . . . . . 51
Table 16 Supported option cards for the Nortel VPN Router 2750 2750 . . . . . . . . . 68
Table 17 Installing other option cards with the SSL VPN Module 1000 . . . . . . . . . 69
Table 18 Physical, electrical, and environmental specifications . . . . . . . . . . . . . . . 77
Table 19 10/100BASE-X Ethernet port pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Table 20 Multiple DB9 and DB25 connector pinouts . . . . . . . . . . . . . . . . . . . . . . . . 80
Table 21 Modem cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Table 22 1000BASE-T (1000 GT) Ethernet pinouts . . . . . . . . . . . . . . . . . . . . . . . . 86
Table 23 1000BASE-T Ethernet port pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Table 24 56/64K CSU/DSU cable pinouts for crossover connection . . . . . . . . . . . . 90
Table 25 56/64K CSU/DSU cable pinouts for straight-through connection . . . . . . . 90
Table 26 ADSL Annex A cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Table 27 ADSL Annex B cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Table 28 ISDN BRI S/T cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Table 29 ISDN BRI U cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
13
Nortel VPN Router Installation — VPN Router 2750
Table 30 T1/E1 CSU/DSU cable pinouts for crossover connection . . . . . . . . . . . . . 95
Table 31 T1/E1 CSU/DSU cable pinouts for straight-through connection . . . . . . . . 96
Table 32 V.90 modem cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Table 33 V.35 cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Table 34 X.21 cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Table 35 T3 cable pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
14
Nortel VPN Router Installation — VPN Router 2750

New in this release

The following section details what’s new in Nortel VPN Router Installation— VPN Router 2750 (NN46110-318) for Release 7.05.300.

Features

See the following sections for information about feature-related changes.

1000BASE-T (1000 GT) Ethernet card

The 1000BASE-T (1000 GT) Ethernet card is new for Release 7.05.300. See
“1000BASE-T (1000 GT) Ethernet interface card LEDs” on page 43 and “1000BASE-T (1000 GT) Ethernet interface card” on page 85.
15
Nortel VPN Router Installation — VPN Router 2750
16 New in this release
NN46110-318 02.01

How to get help

This chapter explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel Web site

The content of this documentation was current at the time the product was released. To check for updates to the latest documentation and software for the VPN Router 2750, go to:
www.nortel.com/support
Select Security & VPN and then, in the section called Virtual Private Networking (VPN), IPSEC, and SSL, click the appropriate VPN Router product.

Getting help from the Nortel Web site

17
The best way to get technical support for Nortel products is from the Nortel Technical Support Web site:
www.nortel.com/support
Nortel VPN Router Installation — VPN Router 2750
18 How to get help
This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. From this site you can:
download software, documentation, and product bulletins
search the Technical Support site and the Nortel Knowledge Base for answers to technical issues
sign up for automatic notification of new software and documentation for Nortel equipment
open and manage technical support cases

Getting help over the phone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical Support Web site, and you have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number for your region:
www.nortel.com/callus

Getting help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
NN46110-318 02.01
How to get help 19

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.
Nortel VPN Router Installation — VPN Router 2750
20 How to get help
NN46110-318 02.01

Preface

The Nortel VPN Router 2750 is part of the Nortel VPN router product family. The VPN Nortel Routers support secure, reliable IP VPNs in a single, integrated hardware device. Throughout this guide, the VPN Router is also referred to as the gateway.
This guide provides instructions for installing the VPN Router 2750 for the first time and for replacing any field replaceable unit (FRU). This guide also provides some initial configuration information and includes technical specifications for the VPN Router 2750.
For complete information about configuring and monitoring the VPN Router 2750, see the documentation on the software CD. For information about VPN Router documentation, see “Related publications” on page 23.

Before you begin

21
This guide is intended for qualified service personnel who are installing the VPN Router 2750 for the first time or who need to install or replace any of the following field replaceable units (FRU):
LAN, WAN, and serial interface cards
VPN Router Security Accelerator card
SSL VPN Module 1000
dual inline memory modules (DIMM)
Before you install the VPN Router 2750, ensure that you install all network wiring on the premises using standard cable system practices.
Nortel VPN Router Installation — VPN Router 2750
22 Preface

Text conventions

This guide uses the following text conventions:

Acronyms

bold Courier text
italic text Indicates new terms and book titles.
plain Courier text
separator ( > ) Shows menu paths.
This guide uses the following acronyms:
ADSL asymmetric digital subscriber line
AES Advanced Encryption Standard
AIS alarm indication signal
Indicates command names and options and text that you need to enter.
Example: Use the Example: Enter
Indicates system output, for example, prompts and system messages.
Example:
Example: Choose Status > Health Check.
File not found.
show health command.
terminal paging {off | on}.
CSU/DSU channel service unit/digital service unit
DES Data Encryption Standard
DIMM dual inline memory module
DTE data terminal equipment
FRU field replaceable unit
GUI graphical user interface
HSSI High Speed Serial Interface
IP Internet Protocol
IPsec IP Security
NN46110-318 02.01
ISDN Integrated Services Digital Network
LAN local area network
LED light emitting diode
LOS loss of signal
OOF out of frame
PCI peripheral component interconnect
SSL Secure Sockets Layer
VPN virtual private network
WAN wide area network

Related publications

For complete information about configuring, monitoring, and managing the VPN Router 2750, refer to the following publications (included on the software CD):
Preface 23
Release notes provide the latest information, including brief descriptions of the new features, problems fixed in this release, and known problems and workarounds.
Nortel VPN Router Configuration — Basic Features (NN46110-500) introduces the product and provides information about initial configuration.
Nortel VPN Router Security — Servers, Authentication, and Certificates (NN46110-600) provides instructions for configuring authentication servers and services, as well as digital certificates.
Nortel VPN Router Security — Firewalls, Filters, NAT, and QoS
(NN46110-601) provides instructions for configuring the Stateful Firewall, NAT, and VPN Router interface and tunnel filters.
Nortel VPN Router Configuration — Tunneling Protocols (NN46110-503) provides instructions for configuring the tunneling protocols IPsec, L2TP, PPTP, and L2F.
Nortel VPN Router Configuration— Advanced Features (NN46110-502) provides instructions for configuring 802.1Q VLANs, circuitless IP, advanced WAN settings, PPP, PPPoE, frame relay, ADSL and ATM, T1/E1 CSU/DSU interfaces, dial services and BIS, DLSw, IPX, and Hardware Accelerator cards.
Nortel VPN Router Installation — VPN Router 2750
24 Preface
Nortel VPN Router Configuration — Routing (NN46110-504) provides instructions for configuring RIP, OSPF, and VRRP, as well as instructions for configuring ECMP, routing policy services, and client address redistribution.
Nortel VPN Router Configuration — SSL VPN Services (NN46110-501) provides instructions for configuring services on the SSL VPN Module 1000, including authentication, networks, user groups, and portal links.
Nortel VPN Router Using the Command Line Interface (NN46110-507) provides syntax, descriptions, and examples for the commands that you can use to configure, manage, and monitor the gateway.
Nortel VPN Router Troubleshooting (NN46110-602) provides information about backup and recovery, file management, upgrading software, and troubleshooting. This guide also provides instructions for monitoring gateway status and performance.

Printed technical manuals

You can print selected technical manuals and release notes free, directly from the Internet. Go to www.nortel.com/documentation, find the product for which you need documentation, then locate the specific category and model or version for your hardware or software product. Use Adobe Reader to open the manuals and release notes, search for the sections you need, and print them on most standard printers. Go to Adobe Systems at www.adobe.com to download a free copy of the Adobe Reader.
NN46110-318 02.01
Chapter 1 Installing the Nortel VPN Router 2750 chassis
This chapter describes how to install the VPN Router 2750 chassis.
Note: Before you install the chassis, ensure that you install all network wiring on the premises using standard cable system practices.
This chapter contains the following topics:
Topic Page
Description of the Nortel VPN Router 2750 25
Preparing to install the Nortel VPN Router 2750 26
Installing the chassis 29
25

Description of the Nortel VPN Router 2750

With the VPN Router 2750, you can supply scalable, secure, and robust Internet Protocol (IP) virtual private networks (VPN) across the public data network. The VPN Router 2750 provides routing, firewall, bandwidth management, encryption, authentication, and data integrity services to ensure secure tunneling across IP networks and the Internet.
The VPN Router 2750 is available in two models:
VPN Router 2750 with five tunnels (128-bit)
VPN Router 2750 with 2 000 tunnels (128-bit)
Nortel VPN Router Installation — VPN Router 2750
26 Chapter 1 Installing the Nortel VPN Router 2750 chassis
Figure 1 shows the front view of the Nortel VPN Router 2750.
Figure 1 Front view of the Nortel VPN Router 2750
Alert
Boot/Ready
VPN Router 2750
The VPN Router 2750 chassis provides the following:
two 10/100 Ethernet local area network (LAN) ports on the base system
one serial port for out-of-band management of the VPN Router 2750
four expansion peripheral component interconnect (PCI) slots that can contain optional interface cards, a VPN Router Security Accelerator card, and the Secure Sockets Layer (SSL) VPN Module 1000
a memory of 256 MB that is upgradable to 512 MB total
CS260001D

Preparing to install the Nortel VPN Router 2750

Before you begin the installation, verify that:
Your shipment is complete and undamaged.
You have the cables, tools, and other equipment that you need.
Your installation site meets the physical, electrical, and environmental requirements.
The sections that follow provide information to help you prepare for installation.
NN46110-318 02.01

Shipment contents

In addition to the gateway and this guide, the shipping container for the VPN Router 2750 contains a number of hardware accessories and other items (Table 1).
Note: Nortel does not ship a power cord with the VPN Router 2750 unless you order one.
Table 1 Items shipped with the Nortel VPN Router 2750
Quantity Item Purpose
1 Rack mount shelf Supports the chassis in the equipment rack
4 10-32 panhead screws Secures the rack-mount shelf and the chassis to
4 10-32 panhead cage nuts Used if the equipment rack does not have
4 Rubber feet Used to install the chassis on a surface
1 Antistatic wrist strap Directs the discharge of static electricity from
1 Molded serial cable
DB9/DB25-to-DB9/DB25
1 Nortel VPN Router
Installation — VPN Router 2750 (this book)
1 Recovery diskette Used to restore the software image and file
1 Nortel VPN Router
software kit
1 Nortel VPN client kit Contains VPN Client software and
1 Sheet of labels Used to note IP address (apply to front bezel)
Chapter 1 Installing the Nortel VPN Router 2750 chassis 27
the equipment rack
threaded rail holes
your body to the chassis to prevent damage to sensitive electronic components
Connects the VPN Router 2750 to a PC or to a local terminal
Provides instructions for installing the chassis and hardware options
system
Contains VPN Router software and documentation on CD
documentation on CD
Inspect all items for shipping damage. If you detect any damage, do not install the VPN Router 2750. Call the Nortel Technical Solutions Center in your area (see
“How to get help” on page 17).
Nortel VPN Router Installation — VPN Router 2750
28 Chapter 1 Installing the Nortel VPN Router 2750 chassis

Additional equipment

You need items that are not included in the VPN Router 2750 shipping container. Before you begin the installation, ensure that you have all the cables, tools, and other equipment that you need.
Cables
You need cables that are not included in the VPN Router 2750 shipping container. For information about which cables are shipped and which ones you can order, see “Connecting communications cables” on page 36. If you do not have the proper cables, contact your network administrator.
Hardware for mounting the chassis in an equipment rack
To install the VPN Router 2750 in an equipment rack, you need a Phillips screwdriver and an equipment rack that meets the following specifications:
heavy-duty steel construction
width of 19 in. (48.26 cm) and depth of 24 in. (60.96 cm)
Electronic Industries Association (EIA) standard hole-spacing
If the rack does not have threaded rail holes, you must use the cage nuts shipped with the VPN Router 2750.

Site requirements

The installation site must provide sufficient free space around the VPN Router 2750 to ensure proper ventilation and access for servicing. For information about the physical, electrical, and environmental requirements for the VPN Router 2750, see Appendix A, “Technical specifications,” on page 77.
NN46110-318 02.01

Installing the chassis

To install the VPN Router 2750, do one of the following:
Position the chassis on a flat, sturdy, horizontal surface.
Mount the chassis in a standard equipment rack (see “Installing the chassis in
an equipment rack” on page 30).

Installing the chassis on a flat surface

If you decide to place the VPN Router 2750 on a flat surface, ensure that the surface is large enough for the gateway and sturdy enough to support the combined weight of the VPN Router 2750 and the cables that you attach to it.
The VPN Router 2750 accessory kit includes four rubber feet that you can attach to the bottom of the gateway. Figure 2 shows the placement of these rubber feet.
Figure 2 Placement of rubber feet on the bottom of the chassis
Chapter 1 Installing the Nortel VPN Router 2750 chassis 29
Attach feet (4)
CS160016A
Nortel VPN Router Installation — VPN Router 2750
30 Chapter 1 Installing the Nortel VPN Router 2750 chassis

Installing the chassis in an equipment rack

To mount the VPN Router 2750 in an equipment rack, you need the following equipment:
a standard 19-inch equipment rack
four screws (supplied with the chassis)
four cage nuts (supplied with the chassis) if the rack does not have threaded rail holes
a #2 Phillips screwdriver
Rack-mount recommendations
When you mount the chassis in the equipment rack, observe the following standard recommendations:
Nortel recommends a maximum ambient temperature of 40 that the internal temperature of the rack does not exceed (104
o
C (104oF). Ensure
o
F).
Do not block the power supply vents or otherwise restrict air flow when installing the chassis in the rack.
Stabilize your rack so that it does not tip over under the weight of the gateway and other devices.
Ensure that the electrical branch circuits can handle the VPN Router 2750 and other units in the rack before you install and turn on the gateway.
Maintain a reliable earth-ground path in the rack system. You must connect the gateway to an earth ground.
Attaching the shelf in the equipment rack
The VPN Router 2750 ships with a rack-mount shelf to support the chassis in the equipment rack.
To attach the shelf to the inside of the equipment rack:
1 If the holes in the rack’s vertical supports are not threaded, attach a cage nut in
four locations at the front of the rack (Figure 3 on page 31).
NN46110-318 02.01
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