Nortel Networks 2210, 2211 User Manual

Part No. N0009103 1.0

Business Communications Manager

Nortel Networks WLAN

Handset 2210/2211

User Guide

Getting started

The Nortel Networks WLAN Handset 2210 and the Nortel Networks WLAN Handset 2211 for Business Communications Manager (BCM) are fully functional wireless handsets specifically designed for the busy office environment.

In this User Guide, the WLAN Handset 2210 and WLAN Handset 2211 are referred to generically as WLAN Handset.

The user must end every call, by pressing the Power Off/End Call key, to release system resources and allow the WLAN Handset to function properly.

If this is not done, it will result in the ringer not ringing and you might miss an important call.

The WLAN Handset must be fully charged before initial use. See “Battery

packs” on page 33.

IMPORTANT!

User MUST end every call

IMPORTANT!

WAR NING

• Follow standard acceptance procedures before operating the WLAN Handset near life-support systems.

• To minimize risk of interference, pacemaker users should not carry the WLAN Handset next to the pacemaker.

• Avoid placing the WLAN Handset near small metallic objects. The WLAN Handset earpiece attracts magnetic objects.

• The WLAN Handset produces noise noticeable to hearing aid users. Use a headset compatible with hearing aids.

• This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION

Loud noise environment: The WLAN Handset has been

designed to produce optimal voice quality. However, when used in extremely loud noise environments (for example, close to working heavy machinery), users may experience degradation in call quality performance due to echo. Avoid using the WLAN Handset when traversing these types of environments.

Nortel Networks WLAN Handset 2210/2211 User Guide

4 Getting started

Introduction

This guide contains information about:

• “WLAN Handset buttons and keys” on page 5

• “WLAN Handset display” on page 6

• “The states of the WLAN Handset” on page 8

• “Setting up the WLAN Handset” on page 10

• “Feature and function keys” on page 15

• “Basic call features” on page 19

• “Push-to-Talk” on page 22

The following figure shows the WLAN Handset 2210 and WLAN Handset 2211.

Figure 1 WLAN Handset 2210 and WLAN Handset 2211

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WLAN Handset 2210 WLAN Handset 2211

WLAN Handset buttons and keys

The following figure shows the WLAN Handset 2210 and WLAN Handset 2211 buttons and keys.

Figure 2 WLAN Handset 2210 and WLAN Handset 2211 buttons and keys

Getting started 5

WLAN Handset 2210 WLAN Handset 2211

The following table describes the WLAN Handset buttons and keys.

Table 1 WLAN Handset buttons, keys, and descriptions (Sheet 1 of 2)

Button/key Description

Power On/Start Call key

Turns on the handset. This key also affects some of the states of the handset. See “The states of the WLAN Handset” on page 8.

Power Off/End Call key

Ends an active call and turns off the handset. The user must end every call to release system resources and allow the

handset to function properly.

Nortel Networks WLAN Handset 2210/2211 User Guide

6 Getting started

Table 1 WLAN Handset buttons, keys, and descriptions (Sheet 2 of 2)

Button/key Description

Ftre

Feature and Display soft keys

The first of the four soft keys is the Feature soft key, which starts or ends a feature. The next three soft keys are Display keys, which show feature options.

Menu key

Displays the full description of the Display soft keys abbreviations and accesses the handset features.

Function key

Accesses handset functions when in active (idle) state. The Function key also provides access to the User Option menu in the

standby state.

Line key

Accesses the Feature menu. For more information on Feature menu. See “Feature menu – LINE key” on page 17.

Up, Down, and Select buttons

Enables you to navigate and activate the various menu options. Adjusts the speaker and ringer volume.

Push-to-Talk button

Push-to-Talk is available on the WLAN Handset 2211 only. Activates the Push-to-Talk feature on the WLAN Handset 2211. For

more information on the Push-to-Talk feature. See “Push-to-Talk” on

page 22.

WLAN Handset display

There are three areas to the WLAN Handset display:

• Status area

• Information area

• Feature options area

The following figure shows an example of the WLAN Handset display.

Figure 3 WLAN Handset display

Ftur Aaaa CcccBbbb

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Status area

Information area

Feature options area

Status area

The status area displays the handset status. It can include:

• status indicators (see the table below)

• left and right arrows

• a series of dots representing the line keys, which change to a number when active

The following table describes the status indicators on your WLAN Handset.

Table 2 Status indicators

Getting started 7

No Service

Melody

You are outside the coverage area and cannot receive or place calls. An audible alarm also sounds. Return to the coverage area to re-establish the connection.

Your battery pack charge is low. An audible beep also sounds. Replace your battery pack within two minutes.

You have a new voicemail message.

A melody is played when the WLAN Handset is turned on for the first time following a completed charge.

Note: The No Service status indicator displays in the information area of the handset display.

Information area

The Information area shows:

• the extension number of the handset

• a line for general information

• features and call information when the handset is in use

Feature options area

When a feature is activated, or when you are on an active call, the Feature options area shows you the action you must take to proceed. For example:

The Feature options area shows the label for the

Pswd. This means you must enter your mailbox password.

Ftre soft key and for the three display soft keys.

These button labels appear directly above the Feature and display soft keys, and to the right of the

Ftre label on the display. These button labels vary, depending on the feature in use.

Note: The WLAN Handset does not support scrolling. Therefore any features that require the ability to scroll are not supported.

Nortel Networks WLAN Handset 2210/2211 User Guide

8 Getting started

The states of the WLAN Handset

The WLAN Handset can be in one of the states described in the following table.

IMPORTANT!

User MUST end every call

The user must end every call, by pressing the Power Off/End Call key, to release system resources and allow the WLAN Handset to function properly.

If this is not done, it will result in the ringer not ringing and you might miss an important call.

Table 3 States of the WLAN Handset (Sheet 1 of 2)

State Description

Power off The handset is turned off. It is not registered with the Call Server.

Normally the handset enters the power-off state when the user presses Power Off/End

Call

for approximately two seconds when the set is in the standby state.

The batteries can be recharged in the power-off state.

Standby This is the normal state when the handset is online but inactive. In the standby state, the

handset can receive calls and access the User Option menu. To perform other operations, the handset must be active (off-hook). The standby state uses less power than the active (idle) state. The batteries can be

recharged in the standby state. When the handset is in the standby state, the programmed extension number is shown in

the display area.

Active (off-hook)

Active (idle) This is equivalent to a regular telephone being idle. The active (idle) state is reached in

Error The handset enters the error state when it loses the signal from the access point.

This is equivalent to a regular telephone being off-hook. The handset goes to the active (off-hook) state by pressing Power On/Start Call when

the handset is in the standby or active (idle) states.

three ways:

• The user presses MENU when the handset is in the standby state.

• An incoming call in the Standby state causes the handset to go to the active (idle) state and begin ringing.

• The user presses FCN and 3 when the handset is in the active (off-hook) state to access the function menu. In this state, the handset does not ring when a call comes in.

In the active (idle) state, the handset and access point exchange a small packet approximately once every 15 milliseconds. This increases the power consumption and consumes bandwidth, particularly for the RF portion of the link. Therefore, the set is not normally left in the active (idle) state except for special situations.

If the handset regains the signal within approximately 20 seconds, it returns to its state when it lost the signal. If the handset is out of range for longer than 20 seconds, the set restarts and returns to the standby state.

For more information on error messages, see “Display messages” on page 27.

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Getting started 9

Table 3 States of the WLAN Handset (Sheet 2 of 2)

State Description

Active call The handset enters the active call state when a user is in an active conversation. To enter

this state, the user either makes a call or answers an incoming call.

Push-to-Talk (WLAN Handset

2211 only)

The Push-to-Talk state begins with the first Push-to-Talk transmission and ends when there has been no two-way radio traffic on the channel for 10 seconds.

While in the Push-to-Talk state, it is not possible to use the keypad for any other functions. However, it is possible to place and receive telephone calls.

Nortel Networks WLAN Handset 2210/2211 User Guide

10 Getting started

Setting up the WLAN Handset

This section describes the following initial setup options for your WLAN Handset:

• “Select Ring Type” on page 10

• “Select Noise Mode” on page 11

• “Enter Extension” on page 11

• “Set up Push-to-Talk” on page 12

• “Adjust ringer volume” on page 12

• “Adjust speaker volume” on page 12

• “Silence the ringer” on page 13

Select Ring Type

The Ring Type option enables you to set the WLAN Handset ring tone for the three different ringers: Telephone, Auxiliary 1, and Auxiliary 2. Auxiliary 1 and Auxiliary 2 are reserved for future use.

Select the Ring Type:

1 Press when in the standby state.

2 Press the Up and Down buttons to scroll through the menu and highlight

3 Press the Select button (or

4 Press the Up and Down buttons to scroll through the menu and highlight

5 Press the Select button (or

6 Press the Up and Down buttons to scroll through the menu and highlight one of the following

7 Press the Select button (or OK

8 Do one of the following:

OK) to select Ring Type.

OK) to select Telephone.

settings:

• Normal: Produces an audible ring (default).

• Vibrate: Vibrates.

• Vib/Norm: Vibrates for six seconds, then rings.

) to select the setting.

• Press UP

• Press to exit all menus and return to the standby state.

You can also press Exit (off-hook) state.

to return to the previous menu and set another option.

from the top-level menu to exit the menu and return to the active

Ring Type.

Telephone.

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Getting started 11

Select Noise Mode

The Noise Mode option enables you to adjust the WLAN Handset for different levels of noise within the working environment.

Select the Noise Mode:

1 Press when in the standby state.

2 Press the Up and Down buttons to scroll through the menu and highlight

3 Press the Select button (or OK

4 Press the Up and Down buttons to scroll through the menu and highlight one of the following

5 Press the Select button (or OK

6 Do one of the following:

) to select Noise Mode.

settings:

• Normal: For most office environments (default).

• High: For moderate background noise.

• Severe: For extremely noisy conditions.

) to select the setting.

• Press UP

• Press to exit all menus and return to the standby state.

You can also press Exit (off-hook) state.

to return to the previous menu and set another option.

from the top-level menu to exit the menu and return to the active

Noise Mode.

Enter Extension

The Extension option enables the user to enter the extension number for the WLAN Handset. This number is used to identify the handset. It displays when the handset is in the standby state.

Note: Nortel Networks recommends you enter the Directory Number (DN) of the system or the full number of your handset. When the WLAN Handset is in the active (idle) state, the DN of the system displays.

Enter the Extension number:

1 Press when in the standby state.

2 Press the Up and Down buttons to scroll through the menu and highlight

3 Press the Select button (or OK

4 Enter the extension number using the handset keypad.

5 Press Save

6 Do one of the following:

) to select Extension.

to save your extension number.

• Press UP

• Press to exit all menus and return to the standby state.

to return to the previous menu and set another option.

Nortel Networks WLAN Handset 2210/2211 User Guide

Extension.

12 Getting started

You can also press Exit from the top-level menu to exit the menu and return to the active (off-hook) state.

Set up Push-to-Talk

Push-to-Talk is available on the WLAN Handset 2211 only.

Push-to-Talk mode enables two-way radio communication with another WLAN Handset 2211 user. You can enable/disable Push-to-Talk mode and select a channel.

Set up Push-to-Talk for the handset:

1 Press when in the standby state.

2 Press the Up and Down buttons to scroll through the menu and highlight

3 Press the Select button (or OK

4 Press the Up and Down buttons to scroll through the menu and highlight one of the following

5 Press the Select button (or OK

6 If enabled, select a channel (1 to 8).

7 Do one of the following:

) to select Push-to-Talk.

settings:

• Enable: Enables Push-to-Talk mode.

• Disable: Disables Push-to-Talk mode.

) to select the setting.

• Press UP

• Press to exit all menus and return to the standby state.

You can also press Exit (off-hook) state.

to return to the previous menu and set another option.

from the top-level menu to exit the menu and return to the active

Push-to-Talk.

Adjust ringer volume

You can increase or decrease the ringer volume of the WLAN Handset 2211 only.

To adjust the ringer volume, press the Up or Down button while the handset is ringing.

Adjust speaker volume

You can increase or decrease the speaker volume of the WLAN Handset.

To adjust the speaker volume, press the Up or Down button while in a call.

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