Nortel Networks 2007 User Manual

Title page

Nortel Communication Server 1000

IP Phone 2007

User Guide

Revision history

February 2006

Preliminary 2.03. This document is up-issued to support Nortel Communications Server 1000 Release 4.5.

Note: The “Security features” section has a new “Secure communication” subsection. The LOGOS, copyright, and trademark information were updated.

August 2005

Standard 2.00. This document is up-issued to support Nortel Communication Server 1000 Release 4.5.

May 2005

Standard 1.00. This document is issued to support the IP Phone 2007 on Nortel Communication Server 1000 Release 4.0.

Revision history

About the Nortel IP Phone 2007 . . . . . . . . . . . . . . . . . . . . . 11

Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Application area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Tools/Navigation area . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Touch panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Calibrate the touch panel . . . . . . . . . . . . . . . . . . . . . . . . . 19

Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Cleaning the Telephone Screen . . . . . . . . . . . . . . . . . . . . . . . 19

Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 19

Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Secure Communication . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Managing your Station Control Password (SCPW) . . . . . 20

Contents

Enter and edit text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Enter text using the telephone dialpad . . . . . . . . . . . . . . . . . . 23

Edit text using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Enter text using the pop-up keyboard . . . . . . . . . . . . . . . . . . . 24

Enter text using the USB keyboard . . . . . . . . . . . . . . . . . . . . 25

Connect the IP Phone 2007 components . . . . . . . . . . . . . . 26

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configure IP Phone Local Options . . . . . . . . . . . . . . . . . . . 28

Use Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Use Local Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Use Touch Panel Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Contents

Use Contrast and Brightness . . . . . . . . . . . . . . . . . . . . . . . . . 30

Use USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Use TFTP Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Use Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Configure services on the IP Phone 2007 . . . . . . . . . . . . . 37

Use the Telephone Options menu . . . . . . . . . . . . . . . . . . . . . 38

Adjust volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Adjust display screen contrast . . . . . . . . . . . . . . . . . . . . . . . . 43

Telephone Options menu . . . . . . . . . . . . . . . . . . . . . . . . . 43

Tools menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Select a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Telephone Options menu . . . . . . . . . . . . . . . . . . . . . . . . . 44

Tools menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Select Date/Time format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Display diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Choose Local DialPad Tone . . . . . . . . . . . . . . . . . . . . . . . . . . 46

View telephone information . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configure call log options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configure the Callers List log . . . . . . . . . . . . . . . . . . . . . . 48

Configure New Call indication . . . . . . . . . . . . . . . . . . . . . 50

Configure Preferred Name Match . . . . . . . . . . . . . . . . . . 51

Configure Area Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Choose Ring type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Enable Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Enable OnHook Default Path . . . . . . . . . . . . . . . . . . . . . . . . . 55

Change feature soft key labels . . . . . . . . . . . . . . . . . . . . . . . . 56

Configure Name Display format . . . . . . . . . . . . . . . . . . . . . . . 59

Contents

Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Use Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Use On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Use Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Use the Directory applications . . . . . . . . . . . . . . . . . . . . . . . . 64

Make a call using Corporate Directory . . . . . . . . . . . . . . . 64

Make a call using Personal Directory . . . . . . . . . . . . . . . . 66

Make a call using Callers List . . . . . . . . . . . . . . . . . . . . . . 66

Make a call using Redial List . . . . . . . . . . . . . . . . . . . . . . 67

Use Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Use AutoDial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Activate Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Redial the last number called . . . . . . . . . . . . . . . . . . . . . . . . . 72

Use Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Make a System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Make a call using Hot Line . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Make an Intercom call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Place a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Transfer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Use Timed Reminder Recall . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Use Attendant Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Use Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Record a Calling Party Number . . . . . . . . . . . . . . . . . . . . . . . 82

Display incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Trace a Malicious call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Contents

Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Activate Automatic Answerback . . . . . . . . . . . . . . . . . . . . . . . 85

Activate Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Use Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

While away from your desk . . . . . . . . . . . . . . . . . . . . . . . . . 89

Use Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Use Internal Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Use Remote Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Secure your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Talk with more than one person . . . . . . . . . . . . . . . . . . . . . 95

Use the Call Join feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Set up a Conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Use the Conferee Selectable Display

and Disconnect feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Use Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Work without interruption . . . . . . . . . . . . . . . . . . . . . . . . . 101

Activate Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Additional call features . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Use AutoDial Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Use the Buzz signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Use Call Page Connect to make an announcement . . . . . . . 103

Use Centrex/Exchange Line Switchhook Flash . . . . . . . . . . 104

Charge a call or charge a forced call . . . . . . . . . . . . . . . . . . 104

Use Enhanced Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Use Forced Camp-on feature . . . . . . . . . . . . . . . . . . . . . . . . 108

Override a busy signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Use Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Contents

Use Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Use Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Personal Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Virtual Office login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Virtual Office on your office telephone . . . . . . . . . . . . . . 124

Virtual Office logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Troubleshoot Virtual Office . . . . . . . . . . . . . . . . . . . . . . . 125

Media Gateway 1000B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Test Local Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Resume Normal Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Troubleshoot MG 1000B . . . . . . . . . . . . . . . . . . . . . . . . 129

Hospitality features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Set Automatic Wake-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Activate Message Registration . . . . . . . . . . . . . . . . . . . . . . . 133

Use Maid Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Display Room Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

External server applications . . . . . . . . . . . . . . . . . . . . . . . 138

Flexible Feature Codes (FFC) . . . . . . . . . . . . . . . . . . . . . . 139

Regulatory and safety information . . . . . . . . . . . . . . . . . . 141

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Contents

About the Nortel IP Phone 2007

The Nortel IP Phone 2007 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) thro ug h an Ethe rne t connection.

The IP Phone 2007 provides all the functionality of the IP Phone 2004,

About the Nortel IP Phone 2007

Basic features

The IP Phone 2007 supports the following features:

• 12 programmable feature soft keys

• four soft keys (self-labeled) providing access to a maximum of ten features

Note: Your IP Phone 2007 may not be configured to support soft key functionality. Consult your system administrator.

• speaker for on-hook dialing or on-hook listening

• volume control bar for adjusting ringer, speaker, handset, and headset volume

• four call processing fixed keys: —Hold — Goodbye — Handsfree —Mute

• shared LAN access with a PC

• headset jack with On/Off key

• automatic network configuration

• hearing-aid compatibility

• large, color touch panel display screen

• web-based applications support

• remote firmware download

• USB mouse and keyboard support

About the Nortel IP Phone 2007

Telephone controls

Figure 1 shows the IP Phone 2007 controls.

Figure 1: IP Phone 2007.

Use the Volume control bar to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the right side of the rocker bar to increase volume; press the left side to decrease volume.

Use the Goodbye key to terminate an active call.

Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller on hold.

About the Nortel IP Phone 2007

Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The key rocks for up, down, left, and right movements.

Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset.

Press the Speaker key to activate handsfree. The speaker LED indicator lights to indicate when handsfree is active.

Press the Mute key to listen to the receiving party without transmitting. Press the Mute key again to return to two-way conversation. The Mute key a pplies to handsfree, handset, and headset microphones. The Mute LED indicator flashes when the Mute option is in use.

When a message is left for the user, the

Message waiting indicator flashes. Also,

this indicator flashes when the set ringer is ON.

The two keys on either side of the navigation key are context-sensitive soft keys, with labels appearing on the display screen.

Telephone display

The IP Phone 2007 provides a large, color touch panel display that supports color XML/HTML content through an external application server.

About the Nortel IP Phone 2007

The IP Phone 2007 window-based user interface has two display areas:

• Application area

• Tools/Navigation area

Figure 2 shows an example of an idle LCD display screen.

Figure 2: IP Phone 2007 LCD display screen

Note: The display can differ from the above exam p le.

To extend the life of the LCD panel, the panel goes dark (“sleeps”) after a configured period of time. See “To use Contrast and Brightness” on page 30 for information on configuring the time before the telephone sleeps.

Application area

The Application area provides:

• line and feature soft key status

• information items such as caller number, caller name, feature prompt strings, user-entered digits, date and time information, and set information

About the Nortel IP Phone 2007

• feature soft keys

• soft keys

Figure 3 shows the Application area.

Figure 3: IP Phone 2007 Application area

In the Feature area, the soft keys can show either text or icons. Table 1 shows the soft key text and icon equivalents. The text labels are displayed by default and are changed u sing th e Tools menu (s ee “To use Button Customizing Tool” on page 34 for more information).

Table 1: Feature Key text and icon displays (Part 1 of 2)

Text display Icon display

About the Nortel IP Phone 2007

Table 1: Feature Key text and icon displays (Part 2 of 2)

Text display Icon display

Tools/Navigation area

The Tools/Navigation area provides controls for navigating between features and selecting tools. This area is visible and functional at all times.

Figure 4 on page 17 shows the Tools/Navigation area.

Figure 4: IP Phone 2007 Tools/Navigation area

The Tools/Navigation area has five main elements presented as touchable soft keys:

Tap this icon to determine which external graphical applications are registered (for example, My CallPilot), and launch them by tapping on the appropriate icon.

Tap this icon to access the Telephone screen.

About the Nortel IP Phone 2007

Tap this soft key to go to the primary graphical external application, as configured by the administrator. The soft key displays the icon of the primary graphical application.

Tap this icon to access the following tools used on the IP Phone 2007:

• Network Configuration

• Local Diagnostics

• Touch Panel Setup

• Contrast and Brightness

• USB Devices

• TFTP Upgrade

• Preferences

Tap this icon to display a virtual keyboard (pop-up keyboard) for text entry.

The pop-up or USB keyboards can be used to enter text in some of the applications. See “Enter and edit text” on page 23 for further information.

Touch panel

You perform point-and-click operations on your IP Phone 2007 using the touch panel. The touch panel is used with the graphical user interface (GUI) to present soft keys directly on the display. You can activate all Line/DN soft keys and feature soft keys by using the touch panel.

See “Cleaning the Telephone Screen” on page 19 for important information.

About the Nortel IP Phone 2007

Calibrate the touch panel

You calibrate the touch panel through the Tools menu, which enables you to fine-tune the touch panel. You are prompted to use the stylus to tap three targets. See “To use Touch Panel Setup tool” on page 29 for further information.

Stylus

You operate the touch panel using a stylus or your finger. However, use of a stylus is recommended to avoid damage to the touch panel.

Cleaning the Telephone Screen

Hold down the Goodbye key, and then gently wipe the telephone screen with a soft, dry cloth.

CAUTION

Do not use any liquids or powders on the telephone.

Using anything other than a soft, dry cloth can contaminate telephone components and cause premature failure.

Call features and Flexible Feature Codes

System administration is required for call features and Flexible Feature Codes (FFCs). Contact your system administrator to configure these features and codes on your telephone.

The Call features and FFCs must be assigned to your telephone and supported by system software.

Security features

The following security features are available on your IP Phone 2007:

• Secure communication

• Managing your Station Control Password (SCPW)

About the Nortel IP Phone 2007

Secure Communication

Your IP Phone 2007 supports secure communication using SRTP and a Pre-Shared Key (PSK) media encryption feature. If the feature is enabled, a security icon (:) appears on the screen when your call is secured using SRTP (PSK). Contact your system administrator to find out if this feature is enabled on your phone.

Managing your Station Control Password (SCPW)

Your Station Control Password (SCPW) enables the following security features:

• Electronic Lock to prevent others from making calls from your telephone.

• Password-protected telephone features (for example, Personal Directory, Callers List, and Redial List).

Your initial SCPW is defined by your system administrator. Please contact your system administrator for detailed information.

To change your SCPW

1. Tap the Services soft key.

2. Press the Up/Down keys to scroll and highlight Password Admin.

3. Tap the Select soft key.

4. Use the dialpad to enter your password at the prompt.

5. Press the Up/Down keys to scroll and highlight New Password.

6. Tap the Select soft key.

7. Use the dialpad to enter the new password.

8. Tap the Select soft key to accept the new password.

Note: If you are locked out of your IP Phone 2007 or forget your SPCW, contact your system administrator.

To turn Password Protection On/Off

Note:

1. Tap the Directory soft key.

About the Nortel IP Phone 2007

2. Press the Up/Down navigation keys to scroll and highlight Change Protection

Mode.

3. Use the dialpad to enter your password (if Password Protection is enabled).

4. Tap the Enter soft key.

About the Nortel IP Phone 2007

5. Press the Up/Down navigation keys to

6. Choose one of the following:

scroll and highlight one of the following: — Enable Password Protection — Disable Password Protection

— Yes to accept the selection. — No to return to the Directory menu.

7. Tap the Done soft key.

Enter and edit text

You can enter and edit text on your IP Phone 2007 using the following methods:

• telephone dialpad

• soft keys

• pop-up keyboard

• USB keyboard (optional)

The use of any of these methods for text entry depends on the application. Table 2 shows the applications and input devices that can be used for text entry:

Table 2: Application Text Entry

For: Use:

Call Server related applications (for example, changing feature key labels, adding personal directory entries or for dialing)

Graphical applications Pop-up or USB keyboard Tools menu Pop-up or USB keyboard

Dialpad Pop-up or USB keyboard for

numeric entries only

Dialpad for numeric entries

Enter text using the telephone dialpad

You use the dialpad to enter text when you use features such as programming an AutoDial soft key.

For example, to enter the letter A, press the number 2 key once. To enter the letter C, press the number 2 key three times.

Note: No letters are associated with the number 1 or the number 0 key.

Enter and edit text

When entering IP addresses with the dialpad, the address is entered as xxx*xxx*xxx*xxx, and the telephone translates this to xxx.xxx.xxx.xxx.

Edit text using the soft keys

You use soft keys to access text when you work with such applications as Personal Directory, Redial List, and Callers List.

Table 3 describes the soft key editing functions on the IP Phone 2007.

Table 3: Editing soft key description

Soft key Description

Cancel Stop the current action.. Choose Select a symbol. Clear Clear the input field. Case Switch the next character to either uppercase

or lowercase. Delete Backspace one character. Done/Select/Enter Depends on application. More… Access additional soft keys.

Enter text using the pop-up keyboard

A full uppercase and lowercase keyboard and a nu mber pad are available to enter text. The user can “type” on the keyboard with the stylus. The pop-up keyboard can be used to enter text in the tools and graphical applications.

For number entry in telephone applications (for example, when dialing), the keyboard can be used to enter digits (0–9), as well as star (*) and pound (#). Other characters are ignored.

Enter and edit text

Enter text using the USB keyboard

The USB keyboard, when connected, can be used to enter text in the tools and graphical applications.

For number entry in telephone applications (for example, when dialing), the keyboard may be used to enter digits (0–9), as well as * and #. Other characters are ignored.

When on a call, the function keys (f1, f2, f3, f4, f5, f6, f7, and f8) can be used to control the telephone. Table 4 shows the function keys and their associated action during telephone calls.

Table 4: USB keyboard function keys during telephone calls

Function key Action

f1 Go to Handsfree mode f2 Go to Headset mode f3 Place the current call on Hold f4 Mute the current call f5 Volume Up f6 Volume Down f7 Copy f8 Quit

Connect the IP Phone 2007 components

Before you begin

CAUTION Damage to Equipment

Do not plug the IP Phone 2007 into a regular telephone jack. This results in severe damage to the IP Phone. Consult your system administrator to ensure that you plug your set into a 10/100BaseT Ethernet jack.

Steps

1. Connect one end of the handset cord to the handset jack (identified with a handset icon) on the back of the telephone. Connect the other end to the jack on the handset.

2. Choose one of the following connections: a. For a telephone not sharing LAN access with a PC, connect one

end of the CAT5 line cable to the LAN Ethernet port located on the back of the telephone (identified with a LAN icon). Plug the other end of the CAT5 line cable into the IP network.

b. For a telephone sharing LAN access with a PC, connect one end

of the CAT5 line cable to the LAN Ethernet port located on the back of the telephone (identified with a LAN icon) and the other end to the IP network. Insert a second CAT5 line cable into the PC Ethernet port located on the back of the telephone (identified with a PC icon) and the other end into the Ethernet port of the computer.

Connect the IP Phone 2007 components

3. Contact your installation technician for the proper power option. This telephone can be powered by an optional AC adapter or using Power over Ethernet.

WARNING

If using an AC adapter, you must use the IP Phone 2007 Global Power Adapter (part number N0014020) or your phone will fail to operate.

4. Thread the cord around the strain relief, retaining hook, and channel provided for a secure power connectio n.

5. Secure the telephone footstand to the telephone base. Use the angle grip on the top back of the telephone to change position.

6. Contact your system administrator for configuration instructions.

Figure 5 shows connections on the IP Phone 2007.

Figure 5: IP Phone connections

Configure IP Phone Local Options

Your IP Phone 2007 has both local and server-based options. The local options cover the following entries in the Tools menu:

• Network Configuration

• Local Diagnostics

• Touch Panel Setup

• Contrast and Brightness

• USB Devices

•TFTP Upgrade

• Preferences Note 1: Many of the selections in the Tools menu are intended for

system administrator use only. Note 2: If Password Protection is enabled on your IP Phone 2007,

you are prompted for a password when you open the Tools menu.

Entering text in the Tools menu items is easier with a USB keyboard.

Use Network Configuration

The Network Configuration displays the information that was configured when the telephone was installed. This tool is for administrator use only. See IP Phones: Description, Installation, and Operation (553-3001-368) for detailed instructions.

Use Local Diagnostics

The Local Diagnostic menu contains tools that are used to diagnose lo cal problems. This menu is for administrator use only. See IP Phones: Description, Installation, and Operation (553-3001-368) for detailed instructions.

Configure IP Phone Local Options

Use Touch Panel Setup

The Touch Panel Setup tool calibrates the touch panel and stylus. Calibration is required when stylus taps are not interpr et ed cor rectly.

To use Touch Panel Setup tool

1. Tap the Tools icon.

2. Tap the Touch Panel Setup soft key. The screen displays a calibration map,

the CANCEL soft key is displayed, and the system prompts

Touch the center of the red

ball.

3. Using the stylus, tap each of the dots, in order, starting with the red dot in the lower-left portion of the screen, and following the sequence as prompted.

4. After the third dot is tapped, the display changes to indicate the result of the calibration.

If the calibration is successful, the telephone reports Data calibration is CORRECT, prompts Save Data Calibration?, and displays the YES and NO soft keys, and calibration statistics.

Configure IP Phone Local Options

Choose one of the following: —Tap the YES soft key to save the

—Tap the NO soft key to abandon the

5. If the calibration is not successful, the telephone reports Data calibration is WRONG, prompts Repeat Calibration?, and displays the YES and NO soft keys, and calibration statistics.

Choose one of the following: —Tap the YES soft key to try the

—Tap the NO soft key to abandon the

calibration settings and exit to the main display.

calibration again (starting at step 3).

calibration and exit to the main display.

Use Contrast and Brightness

The Contrast and Brightness tools are used to alter the physical settings of the display.

To use Contrast and Brightness

1. Tap the Tools icon.

2. Tap the Contrast and Brightness soft key.

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