Nortel Networks 1535 User Manual

Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
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NN43160-103
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ATTENTION
Copyright © 2006, Nortel Networks All Rights Reserved.
The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.
Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. Sourced in Canada
Revision History
November 20, 2006
Standard 01.02. Document upissued to incorporate feedback from documentation review.
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Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
NN43160-103 01.02 Standard
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Release 3.5 20 November 2006
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Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
NN43160-103 01.02 Standard
Copyright © 2006, Nortel Networks Nortel Networks Confidential
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Release 3.5 20 November 2006
Contents
How to get help 9
Finding the latest updates on the Nortel web site 9 Getting help from the Nortel web site 9 Getting help over the phone from a Nortel Solutions Center 9 Getting help from a specialist by using an Express Routing Code 10 Getting help through a Nortel distributor or reseller 10
About the Nortel IP Phone 1535 11
Care of the Nortel IP Phone 1535 11 Safety information 12 Nortel IP Phone 1535 shipping box content 12 Default factory settings 12 Technical specifications 12 Description of the IP Phone 1535 menu options 13
Using the SD/MMC card 16
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The VoIP Settings menu 13 The System Settings menu 14
First time installation of the Nortel IP Phone 1535 19
Installing the IP Phone 1535 for the first time 19 Procedures for installing the IP Phone 1535 for the first time 21 Provisioning the MCS 5100 21 Physically installing the IP Phone 1535 22
Installation guidelines 22 Connecting the handset 22 Connecting the Nortel IP Phone 1535 to a power source 22 Attaching the IP Phone 1535 to the stand 23
Connecting to PSTN 23 Logging in to the IP Phone 1535 Admin mode 23 Installing the Nortel IP Phone 1535 using LAN 24 Enabling the LAN connection profile 24 Accessing and modifying the LAN Network Settings 25 Enabling the WiFi connection profile 26 Accessing and modifying Wireless Settings 27 Modifying User Information parameters 28
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
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Modifying Proxy parameters 29 Configuring VoIP domain name information 30 Modifying port assignments 30 Registering the IP Phone 1535 31
Nortel IP Phone 1535 System Software Updates 33
Checking for available Nortel IP Phone 1535 software updates 33 Initiating manual software updates for the Nortel IP Phone 1535 34 The FTP software update process 35 Provisioning the FTP update server 35
Configuring the FTP server login account 36
Provisioning the FTP server directory structure 36
The FTP software update files 37
Handling the FirmwareUpdateRequest.acfg file 37
Additional configuration using the VoIP Settings menu 41
The VoIP Settings menu 41 The Registration option 41 De-Registering the IP Phone 1535 41 Setting the registration interval using the Expires configuration option 42 Misc. (Miscellaneous) 42 Accessing and modifying Call Total Bandwidth (CTBW) 43 Modifying Codec Priority lists 44 Configuring VoIP Voice Mail 45
Additional configuration using the System Settings menu 47
Modifying the Date and Time 47 Accessing and activating the Reset function 47 Accessing the Technical Features configuration option 48
Configuring Email 51
Configuring Nortel IP Phone 1535 Email account information 51
The IP Phone 1535 Camera 53
Enabling and disabling the Camera 53
Troubleshooting 55
Required software for CS1000E call server 55 Known issues 55 Basic troubleshooting 55 Troubleshooting connectivity issues 55
IP Phone 1535 Regulatory Information 57
Nortel IP Phone 1535 emissions statement 57 Regulatory Information and Disclaimers 57 USA-FCC (Federal Communications Commission) Statement 58 FCC Interference Statement 58 Compliance Statement for Canada 58
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IP Phone 1535 Installation and Configuration
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Telecom Requirements for both Canada and USA 59
Contents 7
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
NN43160-103 01.02 Standard
Copyright © 2006, Nortel Networks Nortel Networks Confidential
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Release 3.5 20 November 2006
8 Contents
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
NN43160-103 01.02 Standard
Copyright © 2006, Nortel Networks Nortel Networks Confidential
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Release 3.5 20 November 2006

How to get help

This chapter explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel web site

The content of this documentation was current at the time the product was released. To check for updates to the latest documentation and software for Multimedia Communication Server (MCS) 5100, click one of the following links:

Getting help from the Nortel web site

The best way to get technical support for Nortel products is from the Nortel Technical Support web site:
www.nortel.com/support This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
download software, documentation, and product bulletins
9
search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues
sign up for automatic notification of new software and documentation for Nortel equipment
open and manage technical support cases

Getting help over the phone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical Support web site, and you have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following web site to obtain the phone
number for your region: www.nortel.com/callus
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IP Phone 1535 Installation and Configuration
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10 How to get help

Getting help from a specialist by using an Express Routing Code

Toaccess some Nortel Technical Solutions Centers, youcan use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
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About the Nortel IP Phone 1535

Figure 1 The Nortel IP Phone 1535
11

Care of the Nortel IP Phone 1535

Clean the Nortel IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solvents. Avoid using dry cloths as they can generate static electricity, which can be potentially dangerous for the electrically sensitive parts of the Nortel IP Phone 1535.
To avoid audio problems caused by electromagnetic interference (EMI), install the IP Phone 1535 in a location away from electromagnetic sources, such as microwave ovens.
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IP Phone 1535 Installation and Configuration
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12 About the Nortel IP Phone 1535

Safety information

The IP Phone 1535 complies with the binational UL 60950-1/CSA 60950-1 and EN 60950-1 Safety Standards.

Nortel IP Phone 1535 shipping box content

The shipping box contains the following components:
1 Nortel IP Phone 1535 Telephone Base
1 Handset
1 RJ-45 LAN Cable
1 Power Adapter: 100V~240V, 50Hz~60Hz
1 Nortel IP Phone 1535 Getting Started Guide (Part Number NN43160-101)
1 Coiled Handset Cable

Default factory settings

The Nortel IP Phone 1535 has the following default settings:
Ring Tone volume: Level 3
Handset/Hands Free volume: Level 3
Date: 01/01/2006 (MM/DD/YYYY)
Time: 00:00 (HH:MM)
Ringing mode: Standard
VIP Filter: Disabled
Video Quality: Level 3
Screen Size: Remote/Local Small
Screen Color: Default
Screen Background: Blue
Screen Saver: Disabled
PIN: 0000
Network Connection Profile: LAN
DHCP: Enabled
Technical specifications
Unit Base Size: 206 x 190 x 100 mm.
Handset Size: 184 x 42 x 32 mm.
Approximate Weight: 750 + 195 g (base + handset)
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
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Description of the IP Phone 1535 menu options 13
Main Processor: Intel PXA270 @ 416 MHz
PSTN Port: RJ-11
LAN Port: RJ-45
WLAN Interface: IEEE802.11b/g
SD/MMC slot
SIM slot
Ring Melodies: 50 polyphonic
Images: 5 png
Operating Temperature: +0
Operating Humidity: 5% to 95%, Noncondensing
Noise Level: 15 dB @ 1 m
Dialling Mode: DTMF (Dual Tone Multi Frequency)
Power: AC/DC Adapter
AC Input: 100-240 VAC 60 Hz at 0.22 Amps
Cto40
C
DC Output 5 VDC at 1.5 Amps

Description of the IP Phone 1535 menu options

The following sections describe the various administrative menu options used in the configuration and operation of the Nortel IP Phone 1535.
On the IP Phone 1535, there are two login modes, the standard User mode and the restricted access Admin mode. In order to have access to the system administrative functions, you must log in to the IP Phone 1535 using Admin Mode.
For more information, see "Logging in to the IP Phone 1535 Admin mode
" (page 23).

The VoIP Settings menu

After you enable either the LAN or WiFi connection profile and configure the connection settings to allow successful connection of the IP Phone 1535 to the local network, you can use the VoIP Settings menu to configure the IP Phone 1535 to find and use Voice Over IP (VoIP) services installed on your network.
Accessing the VoIP Settings menu:
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
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14 About the Nortel IP Phone 1535
Step Action 1
Log in to the IP Phone 1535 using the Admin Mode. For more information, "Logging in to the IP Phone 1535 Admin mode " (page
23).
2
From the Main Menu, select Settings > VoIP Settings, and press
OK.
—End—
On the VoIP Settings menu, the following configuration options are available:
User Information: Modify the parameters of this configuration option
to specify information used to identify the installed IP Phone 1535 as a client on your VoIP network. For more information, see "Modifying User
Information parameters " (page 28).
Proxy: Modify the parameters of this configuration option to direct the IP
Phone 1535 to your network proxy server. For more information, see
"Modifying Proxy parameters " (page 29).
Registration: Initiate the registration of the IP Phone 1535 with the
MCS 5100 server. For more information, see "Registering the IP Phone
1535 " (page 31).
Misc. (Miscellaneous): Use this configuration option to configure
additional operational functionality of the IP Phone 1535 on your MCS 5100 server. For more information, see "Misc. (Miscellaneous) " (page
42).

The System Settings menu

The System Settings menu of the Nortel IP Phone 1535 contains the administrative configuration options for system-related parameters.
Accessing the System Settings menu:
Step Action 1
2
Log in to the IP Phone 1535 using the Admin Mode. For more information, see "Logging in to the IP Phone 1535 Admin mode "
(page 23).
From the Main Menu, select Settings > System Settings, and press OK.
—End—
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IP Phone 1535 Installation and Configuration
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Description of the IP Phone 1535 menu options 15
On the System Settings menu, the available configuration options are as follows:
Admin: The Admin menu provides login access to the Admin Mode,
which is a protected system login to control access to advanced configuration options that affect the basic functionality of the IP Phone
1535. Access to all functions of the System Settings menu requires that you be logged in to the Admin Mode first. For more information, see
"Logging in to the IP Phone 1535 Admin mode " (page 23).
Date and Time: Manually modify the system date and time on the IP
Phone 1535. For more information, see "Modifying the Date and Time"
(page 47).
Network Time: You can configure the IP Phone 1535 to obtain date and
time updates from the network server. If you enable the Network Time function, the date and time on the IP Phone 1535 updates automatically on a daily basis from the specified network server.
LAN or WiFi : Depending on the network connection profile currently
active on the IP Phone 1535, this option on the System Settings menu offers another path to the configuration options for the currently active network connection profile. With the LAN connection profile active, you can use this menu option to configure the Network Settings associated with the LAN connection profile. For more information, see . If the WiFi connection profile is active, you can use this menu option to configure the Wireless Settings associated with the WiFi connection profile. For more information, see "Accessing and modifying Wireless Settings "
(page 27).
PIN: Configure the User PIN, which is used to access secured IP Phone 1535 features such as Video Monitoring and Call Restriction. The default value for the User PIN is 0000.
Technical Features: The Technical Features option provides system information about the IP Phone 1535, including the current hardware and software versions. You can also use this configuration option to check whether new updates are available for the currently installed IP Phone 1535 system software, and to perform the automatic download and installation of any updates that are found. For more information, see
"Accessing the Technical Features configuration option " (page 48).
Reset: The IP Phone 1535 incorporates two databases in which data parametersare stored. The databases serve two basic functions: one for the built-in Phonebook (which stores information related to call-making [for example, phone numbers and blocked call programming]) and one for Settings (which saves any system configuration entries made on the IP Phone 1535). These two databases are reset individually (or at the same time) using the Reset configuration option, which erases the
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16 About the Nortel IP Phone 1535
stored data or returns the IP Phone 1535 to factory default. For more information, "Accessing and activating the Reset function " (page 47)

Using the SD/MMC card

Secure Digitial/Multimedia Cards (SD/MMC) are used for external storage of images or sounds. These may be uploaded to the IP Phone 1535 using the SD/MMC card in the card slot provided. For more information, see "About
the Nortel IP Phone 1535 " (page 11).
This section provides procedures for copying files to and from the Nortel IP Phone 1535 to an SD/MMC card, as well as a list of limitations and supported file types.
To copy files from the SD/MMC card to the IP Phone 1535:
Step Action 1
Insert the card into the SD/MMC slot. For more information, see
"About the Nortel IP Phone 1535 " (page 11).
2 3
Select MENU > Images and Sounds > Copy. Select one of the file galleries (Images / Sounds / Videos) that you
want to copy the files to.
4 5
Select Copy from SD/MMC. Select the files you want to copy and press SELECT.
—End—
To copy files from the phone to SD/MMC card:
Step Action 1
Insert the card into the SD/MMC slot. For more information, see
"About the Nortel IP Phone 1535 " (page 11).
2 3
Select MENU > Images and Sounds > Copy. Select one of the file galleries (Images / Sounds / Videos) that you
want to copy the files to.
4 5
Select Copy to SD/MMC Select the files you want to copy and press SELECT.
—End—
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
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Some general notes for limitation and supported files types of the SD/MMC card are as follows:
Limitation: The IP Phone 1535 cannot display larger than 640 x 480
pixels. An icon will appear instead to notify that “it is too big to display”.
Supported File Types: MIDI Standard MIDI Files 1.0, WAV, CCITT
(u-law format, 8000Hz, 16bit Sampling, 1988 Windows PCM format, 8000Hz, 16bit Sampling), IMY iMelodyversion (v1.0, v1.1 , v1.2), AMR 3GPP TS 26.071, JPG JFIF:1.01, PNG (PNG version 1.2), GIF (GIF87a, GIF89 - Does not support animated gif), 3GP movie file (3GPP TS.26.140 version 6)
Figure 2 IP Phone 1535 connection ports
Using the SD/MMC card 17
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IP Phone 1535 Installation and Configuration
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Release 3.5 20 November 2006
18 About the Nortel IP Phone 1535
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
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Release 3.5 20 November 2006

First time installation of the Nortel IP Phone 1535

Installing the IP Phone 1535 for the first time
This chapter provides a description of the tasks and procedures that must be completed for you to successfully complete a first time installation of the IP Phone 1535 within a Nortel Multimedia Communications Server 5100 (MCS 5100) IP call environment. In addition, a description is given of the specific MCS 5100 provisioning that is required for the successful operation of the IP Phone 1535 on your network.
By using the information and procedures contained in this chapter, you will be able to connect the IP Phone 1535 to your network, making it available for use with IP telephony services installed on your network.
The following task flow diagram shows you the sequence of procedures you must perform to install the IP Phone 1535 for the first time. Each of the procedures listed in the diagram may be referenced by title in the
"Procedures for installing the IP Phone 1535 for the first time " (page 21)
section of this chapter.
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