IP Phone 1220 Quick Reference Guide
User-defined feature
keys (Intercom, Line,
or Memory)
Display screen
Programmable keys
Navigation keys
Volume ke y s
Mute key
Handsfree key
Message waiting indicator/
Incoming call indicator
User-defined feature keys
(Intercom, Line, or Memory)
Soft keys
Enter key
Goodbye key
Applications key
Headset key
Hold key
Dialpad
Making external calls using
line keys
1. Lift the handset.
Making external calls using intercom keys
1. Lift the handset.
2. Press an intercom key, if one is not automatically
2. Press a line key.
3. Dial the external
3. Enter a line pool access code.
telephone number.
4. When you hear an external dial tone, dial the
Making internal calls using intercom keys
1. Lift the handset.
2. Press an intercom key, if one is not automatically selected.
3. Dial the extension number.
Answering a call
When your phone rings and the light flashes, or when an intercom or line key indicator
flashes:
• Lift the handset.
• Press the line or intercom key with the flashing
handset.
selected.
For example, dial 9 or 6 for an external line.
external telephone number.
S indicator before you lift the
Placing a call on hold
Calls are put on hold automatically when you switch from one line to another.
• While on a call, press (Hold). The
• To retrieve an on-hold call, press the line key with the flashing
S indicator for the line on hold flashes.
S indicator.
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Using handsfree
• Press (Handsfree) to make or answer a call.
• To switch to handsfree when you are on a handset call, press (Handsfree) and replace the
handset. Lift the handset to switch back.
• To switch to handsfree when you are on a headset call, press
Press (Headset) to switch back.
Using a headset
You must have a headset installed on your telephone to use this feature.
•Press (Headset) to activate the headset mode. When the Headset LED indicator is on, press
a line or intercom key to make a call.
• To switch to your headset when you are on a handset call, press (Headset) and replace the
handset. Lift the handset to switch back.
• To switch to your headset when you are on a handsfree call, press (Headset). Press
(Handsfree) to switch back.
Muting the Microphone
Use mute on handset, handsfree, or headset calls.
• While on a call, press (Mute) to turn off the microphone. The Mute LED indicator flashes when
the microphone is off.
• Press (Mute) again to turn on the microphone.
• The microphone remains muted for your current call and all other calls until you press (Mute)
again to turn on the microphone.
(Handsfree).
User-defined feature keys
Use the user-defined feature keys to program a memory key with a new phone number or feature.
External autodial
1. Press the Feature key.
2. Enter *1.
3. Press a memory key.
4. Dial the external number.
5. Press OK to store the number.
For more information about features, see the Telephone Features Guide for your system.
Features
1. Press the Feature key.
2. Enter *3.
3. Press a memory key.
4. Press the Feature key.
5. Enter the feature code.
Internal autodial
1. Press the Feature key.
2. Enter *2.
3. Press a memory key.
4. Dial the extension number.
5. Press OK to store the extension number.
Erase memory keys
1. Press the Feature key.
2. Enter *1.
3. Press a memory key.
4. Press OK to erase the phone number
programmed on the key.
6. Press OK to store the feature code.
NN40050-113 01.01
Standard August 2007
Copyright © 2007 Nortel Networks
All rights reserved