Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. This equipment has been tested
and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the
radio interference regulations of Industry Canada. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at their own expense.
SL-1 and Meridian 1 are trademarks of Nortel Networks.
4
Page 3 of 544
Revision history
January 2002
Standard 14.00. This is a global document and is up-issued for Release 25.40.
December 2000
Standard 13.00. This global document is up-issued to include updates and
changes required for Option 11C IP Expansion with Release 25.3x software.
April 2000
Standard 12.00. This is a global document and is up-issued for X11 Release
25.0x. Document changes include removal of: redundant content; references
to equipment types except Options 11C and 11C Mini; and references to
previous software releases.
September 1999
July 1999
May 1999
March 1998
July 1996
July 1995
December 1994
Issue 11.00, Standard
Issue 10.00, Standard
Issue 9.00, Standard
Issue 8.00, Standard
Release 7.00, Standard
Release 6.00, Standard.
Release 5.00, Standard.
Option 11C and 11C MiniTechnical Reference Guide
Page 4 of 544
July 1994
October 1993
January 1993
April 1992
June 1991
Release 4.00, Standard.
Release 3.00, Standard.
Release 2.00, Issue 2.0, Standard.
Release 2.00, Issue 1.0, Standard.
Release 1.00, Standard.
553-3011-100 Standard 14.00 January 2002
8
Page 5 of 544
Contents
Aboutthisguide ...........................9
Chapter 1 — Memory, Storage and
CPUcapacity .............................. 11
Chapter2—Provisioning ................... 87
Chapter3—Transmissionparameters ........ 157
Chapter 4 — Cabinet distribution over
adatanetwork ............................. 177
Chapter5—Sparesplanning ................ 187
Chapter6—Powersupplies ................. 197
Chapter7—SystemControllercards.......... 207
Chapter8—SDIports ...................... 227
Chapter9—TheTDS/DTRcard............... 243
Chapter10—NTBK22MISPcard ............. 261
Chapter 11 — Meridian Digital Telephones . . . . . 265
This Technical Reference guide contains detailed technical information about
the Option 11C and Option 11C Mini systems. It includes such things as:
•circuit cards information
•spares planning
•SDI ports information
•tones and cadences
•transmission parameters
•Meridian modular telephone sets
•M2250 attendant console
This document is a global document. Contact your system supplier or your
Nortel Networks representative to verify that the hardware and software
described is supported in your area.
Option 11C and 11C MiniTechnical Reference Guide
Page 10 of 544About this guide
553-3011-100 Standard 14.00 January 2002
86
Page 11 of 544
Chapter 1 — Memory, Storage and
CPU capacity
Contents
This section contains information on the following topics:
•Option 11C Customer Controlled Backup and Restore (CCBR) (553-
3011-330)
•Option 11C Mini Planning and Installation (553-3021-209)
•Option 11C Planning and Installation (553-3021-210)
•Option 11C and 11C Mini Upgrade Procedures (553-3021-250)
Overview
This chapter presents an outline of Real Time CPU capacity for the
Option 11C, and Option 11C Mini. In addition, it describes Option 11C and
Option 11C Mini data storage, loading and restoring, as well as the
unprotected and protected memory requirements for features applicable to the
these systems.
Option 11C and Option 11C Mini data storage, loading,
and restoring
For the Option 11C and Option 11C Mini system, configuration data is both
stored and loaded by accessing overlay programs 43 and 143. The sequence
of events where data is copied from one area to the next depends on the status
of the switch - new installation, software upgrade - and the purpose of the data
transfer, such as to make a backup copy of the customer database.
553-3011-100 Standard 14.00 January 2002
Memory, Storage and CPU capacityPage 13 of 544
An Option 11C with IP Expansion can be made up of both Option 11C
cabinets and Option 11C Mini chassis. However, when an Option 11C Mini
chassis is used, the NTDK97 Mini System Controller (MSC) card is replaced
with an NTDK20 Small System Controller (SSC) card and an appropriate IP
Expansion daughterboard.
Option 11C and Option 11C Mini software is stored in various areas of the
NTDK20 SSC and NTDK97 MSC cards. In terms of customer data, there are
four possible areas where these records can be stored (Refer to Figure 1):
•DRAM — stores and accesses the active version of customer records,
system data and overlay data
•Primary Flash drive c: — contains two copies of customer records
(primary and backup records)
•Backup Flash drive z: — retains the true backup copy of the customer
database
•PCMCIA device a: or b: — if equipped, this 40 Mbyte device can store
a complete backup copy of the customer database
Option 11C and 11C MiniTechnical Reference Guide
Page 14 of 544Memory, Storage and CPU capacity
Data storage
The Option 11C and 11C Mini data dump performed in LD 43, is the system’s
method of backing up configuration data to its file storage devices. By
invoking one of the several data dump commands in the overlay, the user is
ensured that at least one backup copy of configuration data exists in a location
other than DRAM (Refer to Table 1).
Tab le 1
LD 43 data dump commands
CommandDescription
BKOCustomer records in the Primary Flash drive are copied to the PCMCIA
EDDCustomer data in DRAM is written to the Primary and Backup flash drives
on the NTDK20 SSC and NTDK97 MSC.
EDD NBKCustomer data in DRAM is written to the Primary and Backup flash drives
on the NTDK20 SSC and NTDK97 MSC. (Same as the EDD command).
SWPA swap or exchange of database records is completed between the Pri-
mary Flash drive’s main and secondary databases (Refer to Figure 1).
device.
The effects of the LD 43 commands described above are be better illustrated
by referring to Figure 1.
Note: Refer to the Option Maintenance (553-3001-511) for a complete
listing and description of LD 43 commands.
553-3011-100 Standard 14.00 January 2002
Memory, Storage and CPU capacityPage 15 of 544
Figure 1
Data storage on the NTDK20 SSC and NTDK97 MSC
The Option 11C and Option 11C Mini offer one additional area of data
storage that is truly external to the switch. This storage device can be an IBMtype PC or Macintosh-type computer, running an Option11C software feature
called “Customer Configuration Backup and Restore” (CCBR). Through the
use of LD 143 and the CCBR feature, the user can transfer customer records
between the SSC or MSC’s Primary Flash drive to either an on-site or remotecomputer system (Refer to Table 2 for a listing of CCBR commands
supported in LD 143).
Option 11C and 11C MiniTechnical Reference Guide
Page 16 of 544Memory, Storage and CPU capacity
Tab le 2
LD 143 CCBR commands
CommandDescription
XBKCustomer database records in the Primary Flash drive are backed up to
XRTCustomer database records are restored from an external computer
hard-drive to the Backup Flash drive and on the NTDK20 SSC and
XSLThe Option 11C or Option 11C Mini is remotely “sysloaded” with cus-
tomer records stored in the Primary Flash drive.
XVRCustomer files stored on an external computer are verified for validity and
an external computer hard-drive.
NTDK97 MSC.
integrity with records in the Backup Flash drive.
Note: Refer to Administration (553-3001-311) and Maintenance (553-
3001-511) for a complete listing and description of LD 143 commands.
Data loading
An Option 11C and 11C Mini “SYSLOAD” is a sequence of events whereby
the switch loads and verifies system and customer records into the NTDK20
SSC’s or NTDK97 MSC’s active memory area, or DRAM. The flow of data
depends on the status of the software - new installation, software release
upgrade, or a user-initiated sysload - or the commands initiated in either
LD 143, or the Install Setup Program.
Despite the various ways to initiate a Sysload, the flow of data generally
follows the path described below (Refer to Figure 2 for a graphical
illustration):
1The Option 11C and 11C Mini searches for customer records in the
Primary Flash drive. If the files are located and verified, data is loaded
into the NTDK20 SSC’s or NTDK97 MSC’s DRAM.
2If the records are corrupt or cannot be found in the Primary Flash drive,
the system searches the Backup Flash drive. If the customer records are
located and verified, the Option 11C and 11C Mini loads the data into
DRAM.
553-3011-100 Standard 14.00 January 2002
Memory, Storage and CPU capacityPage 17 of 544
3If the customer records cannot be located in the Backup Flash drive, the
Option 11C and 11C Mini automatically searches the PCMCIA drive. If
customer records are located and verified, data is loaded into DRAM.
4If the customer records cannot be located in the PCMCIA drive, the
Option 11C and 11C Mini searches the Primary Flash drive for the
secondary backup (.bak) file. If the customer records are located and
verified, data is loaded into DRAM.
Figure 2
Flow of data during an Option 11C or Option 11C Mini Sysload
Sysload and a new Option 11C or Option 11C Mini installation
Software for new Option 11C and 11C Mini systems is delivered on a preprogrammed Software Daughterboard for the Option 11C, or directly on the
MSC for the Option 11C Mini. Once this hardware is installed and the system
is powered up (SYSLOAD), the Install Setup and Loader program (LD 143)
is automatically invoked. This program is menu driven and assists in loading
the software into the system.
Option 11C and 11C MiniTechnical Reference Guide
Page 18 of 544Memory, Storage and CPU capacity
Data restoring
In the unlikely event configuration data becomes corrupted, a backup copy of
the current database can be restored to the Option 11C and 11C Mini. There
are four possible areas of where a backup of configuration data can be
restored from — the secondary primary database, the backup flash drive, the
PCMCIA drive, or an external computer hard-drive. (Refer to Table 2 for a
description of the commands used to restore backup data to the Option 11C
and 11C Mini.)
Tab le 3
Commands used to restore data to the Option 11C and Option 11C Mini
CommandOverlayDescription
SWP
(see note)
RES 43Restore files to the primary flash drive from the PCMCIA
RIB43Restores the missing files in primary flash drive from the
XRT143Customer database records are restored from an external
Note: The SWP command in LD 43 does not “restore” data to the primary flash drive: it swaps or replaces
the contents of the primary drive with the data stored in the primary drive’s secondary database.
43Secondary primary files are “swapped” with the contents of
the primary flash drive (Refer to database.bak in Figure 2).
drive.
internal backup drive.
computer hard-drive to the Primary and Backup Flash drives
on the NTDK20 SSC or NTDK97 MSC.
Pre-programmed data
When an Option 11C or Option 11C Mini system is initially installed,
customer data must be entered into the overlay programs. Telephones, for
example, must be assigned features on their keys to allow them to function
properly.
However, the Main SSC or the Mini MSC can be pre-programmed with
customer data. If you load pre-programmed data into the system during
installation, some overlay entries will be automatically configured on the
telephones. For example, you can choose a telephone model that has
predetermined feature and key assignments and a preassigned class of
553-3011-100 Standard 14.00 January 2002
Memory, Storage and CPU capacityPage 19 of 544
service. This can be a significant time-saver if you have to program numerous
types of telephone models.
Pre-programmed data is not mandatory for software installation. In fact, the
NTDK20 or the NTDK97, can be programmed with the minimum number of
files to allow the Option 11C and 11C Mini to operate.
During start-up, the Software Installation Program is automatically invoked.
The Option 11C or Option 11C Mini, loads system data from the NTDK20,
or the NTDK97 respectively, and prompts the user for a variety of
information, including the time and date, type of installation, feature set
required, and type of database. At this point, if the user selects any response
other than “Default database,” pre-programmed data will not be loaded on the
system.
Pre-programmed data cannot be removed from the Option 11C and 11C Mini
system once it is loaded into the system. However, pre-programmed data can
be bypassed during first-time system installations.
Note: The pre-programmed data on the Option 11C and 11C Mini
system can provide an effective starting point for programming
telephone and trunk information. Before bypassing the option of loading
pre-programmed data, take the time to determine whether the default
data can be used at this site.
Components of pre-programmed data
The following items are pre-programmed in the Default database on the Main
Option 11C NTTK13 Software Daughterboard:
•Model telephones
•Trunk route data and model trunks
•Numbering plan
•SDI ports
•Tone and digit switch
Model telephones
A model telephone can be thought of as a default set of features and class of
service assigned to a telephone.
Option 11C and 11C MiniTechnical Reference Guide
Page 20 of 544Memory, Storage and CPU capacity
Telephone models simplify telephone installation. During telephone
activation, the telephone prompts you to accept a default model. If a model is
chosen, all keys are automatically assigned a feature and no further key
programming is required. (The extension number is also predefined using the
default numbering plan.)
If you do not want to accept the default model, you can create other models
by following the procedures in Chapter 19 of the Option 11C Planning and
Installation (553-3021-210), or Chapter 17 of the Option 11C Mini Planning
and Installation (553-3021-209).
Note: Off-Premise Station (OPS) telephones do not have their own
telephone models. You can, however, create OPS models by entering DD
in response to the CDEN prompt in LD 10.
Trunk route data and model trunks
Pre-programmed trunk routes and trunk models simplify trunk installation
procedures. A pre-programmed trunk route supports a certain trunk type, has
a default access code, and must be assigned a trunk model. A trunk model
supports a certain card type, trunk type, and signalling arrangement.
Trunk models are assigned to default trunk routes using the administration
telephone. You can create other models by following the procedures in
Chapter 20 of the Option 11C Planning and Installation (553-3021-210) or
Chapter 18 of the Option 11C Mini Planning and Installation (553-3021-
209).
Numbering plan
The pre-programmed numbering plan automatically assigns default extension
numbers to the following (this list may not be representative of all countries):
•Local extension numbers
•Attendant extension
•Night number
•ACD queues
•Meridian Mail extensions
•Call park extensions
553-3011-100 Standard 14.00 January 2002
If the default numbering plan does not suit this system’s needs, you can
change it using the procedures Chapter 22 of the Option 11C Planning and
Installation (553-3021-210) or Appendix A of the Option 11C Mini Planning
and Installation (553-3021-209).
SDI ports
There are three pre-programmed SDI ports on Option 11C and 11C Mini
systems. The NTDK20 SSC or NTDK97 MSC provides TTY ports 0, 1, and
2. All three SDI interfaces can be used as either modem or maintenance ports
for TTY terminals.
Tone services
The SSC/MSC provides 30 channels of tone and cadence transmission to the
system.
The SSC/MSC also provides tone detection. Units 0-7 can be configured to
support DTR/XTD. Units 8-15 can also be configured to support DTR/XTD
Optionally, units 8-11 can be configured to support other tone detection
functions in lieu of DTR/XTD on units 8-15. These other tone functions
include one of MFC/MFE/MFK5/MFK6/MFR.
LD 56 contains default tables used for tone and cadence generation.
Memory, Storage and CPU capacityPage 21 of 544
Tab le 4
LD 56 tone and cadence data
TDS loopChannels 1-30
DTR or XTDCard 0, units 0-7
Benefits of pre-programmed data
The main benefit of pre-programmed data is that it simplifies installation and
activation procedures. Table 5 compares how a task would be performed
using pre-programmed data and how it would be performed without preprogrammed data.
Pre-configured TDS/DTR data
Option 11C and 11C MiniTechnical Reference Guide
Page 22 of 544Memory, Storage and CPU capacity
Tab le 5
Benefits of pre-programmed data
Tas k
Activating
telephones
Activating
trunks
Establishing a
numbering
plan
Software Installation program and pre-programmed data
Task performed using preprogrammed data
Plug telephone into socket, lift
handset, choose model,
choose extension
Use the administration menu
to add a trunk:
• enter a route access code
• enter a TN
• enter a trunk model
No effort required. Default
extension numbers become
active when telephones are
activated. Default plan is
sequential.
Task performed without using
pre-programmed data
Enter LD 10 or 11, enter telephone type,
specify TN, assign class of service, assign
a feature to each key on telephone
LD 10 has approximately 120 prompts
LD 11 has approximately 160 prompts
Enter LD 16, enter trunk type, access code,
signalling arrangements
Enter LD 14, enter TN, route member
number, signalling arrangements, class of
service, and so on
LD 16 has approximately 200 prompts
LD 14 has approximately 50 prompts
A numbering plan must be developed to
map TNs to DNs.
The Software Installation program is automatically invoked when the new
Option 11C or Option 11C Mini is started up (SYSLOAD). After successfully
responding to various prompts in the program, you are given the option of
selecting a database to be loaded.
Detailed information about the Software Installation program can be found in
the Option 11C Planning and Installation (553-3021-210) or the Option 11C Mini Planning and Installation (553-3021-209) used for first-time
installations; or the Option 11C and 11C Mini Upgrade Procedures (553-
3021-250) used for upgrades from an Option 11 or 11E to an Option 11C
system.
553-3011-100 Standard 14.00 January 2002
Memory, Storage and CPU capacityPage 23 of 544
Removing pre-programmed data
Pre-programmed data cannot be removed from the Option 11C or Option 11C
Mini system once it is loaded into the system. However, pre-programmed
data can be bypassed during first-time system installations.
During start-up, the Software Installation Program is automatically invoked.
The Option 11C and 11C Mini then loads system data from the Software
Daughterboard, or MSC for the Option 11C Mini, and prompts the user for a
variety of information, including the time and date, type of installation,
feature set required, and type of database. At this point, if the user selects any
response other than “Default database,” pre-programmed data will not be
loaded on the system
Note: The pre-programmed data on the Option 11C and 11C Mini
system can provide an effective starting point for programming
telephone and trunk information. Before bypassing the option of loading
pre-programmed data, take the time to determine whether the default
data can be used at this site.
Customer Configuration Backup and Restore
The Customer Configuration Backup and Restore (CCBR) feature provides
the ability to store the configuration database of the Option 11C on an
external hard-drive of an IBM-type PC or Macintosh-type computer.
The CCBR feature can be invoked on-site with the use of a modem
eliminator, or remotely over a modem connection.
Operations performed
The CCBR feature performs two different functions of safeguarding
customer programmed data. The first involves storing the configuration
database in the unlikely event of an system failure - such as a continuous
SYSLOAD or INI - or data corruption. To correct this problem, the backup
copy of the configuration database can be restored to the Option 11C or
Option 11C Mini.
Option 11C and 11C MiniTechnical Reference Guide
Page 24 of 544Memory, Storage and CPU capacity
The second function of the CCBR feature has to do with the role it plays in
upgrading software from an Option 11 or 11E to an Option 11C system. To
illustrate, if the CCBR feature is invoked in LD 43 of an Option 11 or 11E,
its configuration data can be backed up on a hard-drive of an external
computer. When the new Option 11C hardware is fully installed, and the
PCMCIA card is inserted in the System Core card, the backup copy of the
configuration data - stored on the computer - can be transferred back to the
upgraded Option 11C system as part of the software upgrade process.
Immediately upon download, the Option 11 or 11E database files will be
automatically converted to the Option 11C format.
Note: Whenever the CCBR feature is used, configuration data is always
backed up to the primary flash drive. Prior to invoking the CCBR
command, a data dump should be performed to ensure the primary
database is current.
File transfer time
Depending on the number of records in the configuration data base, it can take
over 30 minutes to backup or restore data at a rate of 1200 bps. CCBR access
time can be significantly decreased using a 19200 baud modem: 19200 baud
is the maximum data transfer rate supported by the Option 11C or Option 11C
Mini.
Equipment requirements
Communications software
Communications software compatible with XModem CRC protocol is
required to operate the CCBR feature. This requirement applies to on-site and
remote access.
On-site access
On-site access to the Option 11C or Option 11C Mini system can be made by
directly connecting a computer to SDI port 0, 1, or 2.
Note: You will need to connect a modem eliminator between the SDI
cable and the computer cable for on-site computer access.
553-3011-100 Standard 14.00 January 2002
Remote access
Remote access to the Option 11C or Option 11C Mini is established by
connecting SDI port 0, 1, or 2 on the SSC/MSC to an analog line (Central
Office line) through an on-site modem. This will allow the computer to dial
directly into the Option 11C or Option 11C Mini from a remote location.
Detailed information about the CCBR feature can be found in the Option 11C Customer Controlled Backup and Restore (CCBR) (553-3011-330).
Real time CPU capacity
Tab le 6
CPU capacity
Memory, Storage and CPU capacityPage 25 of 544
Release
16.90G25010075
18.30H3068225
18.40H3008400
20.063387450
20.193746750
21.0x3736075
22.0x5058000
235055775
244750175
254946324
Average Msecs of CPU for PBX Call
(Equivalent Basic Call)
Equivalent Basic IPE Calls per
Hour
Option 11C and 11C MiniTechnical Reference Guide
Page 26 of 544Memory, Storage and CPU capacity
Tab le 7
Option 11C Real Time Measurements PRI Calls (msecs) (with IP Expansion)
Call Type2527d(2530) No Expansion cabinet
pbx - tie 5789
tie - pbx5186
aries - tie 56127
tie - aries5999
tie - tie
Average58100
Figure 3
Option 11C Real Time Measurements i2004 Calls (msecs)
ITG card on Expansion cabinet
Call Type
i2004-aries 236231
aries-i2004197190
i2004-i2004323321
PRI card on Expansion cabinet
2527d
2527d (2530) With IP Expansion
ITG card on Main cabinet
PRI card on Expansion cabinet
cabinet
2527d
i2004-tie319321
Option 11C memory requirements are calculated using the following tables:
•Table 9 on page 28 - Resident Program Store
•Table 10 on page 29 - IP Memory Impacts
•Table 11 on page 30 - Unprotected data store requirements
•Table 12 on page 48 - Protected data store requirements
553-3011-100 Standard 14.00 January 2002
Record the memory requirements on “Worksheet D: Unprotected memory
calculations” on page 141 and “Worksheet E: Protected memory
calculations” on page 142.
Network Delay
There is some impact on real-time performance (estimated to be 20%) when
digital trunks are installed in IP Expansion cabinets. However, there is still
sufficient real-time to support five fully configured Option 11C cabinets in a
typical business configuration.
Table 8
Basic LAN Requirements for Excellent Voice Quality