The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks Inc.
Trademarks
Nortel, the Nortel logo, the Globemark, and Contivity are trademarks of Nortel Networks.
Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated.
Celeron and Intel are trademarks of Intel Corporation.
All other trademarks are the property of their respective owners.
Statement of conditions
In the interest of improving internal design, operational function, and/or reliability, Nortel Networks Inc. reserves the
right to make changes to the products described in this document without notice.
Nortel Networks Inc. does not assume any liability that may occur due to the use or application of the product(s) or
circuit layout(s) described herein.
USA requirements only
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
•This device may not cause harmful interference.
•This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
European requirements only
EN 55 022 statement
This is to certify that the Nortel Networks VPN Router 1010/1050/1100 is shielded against the generation of radio
interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by
the application of EN 55 022 Class B (CISPR 22).
NN46110-313 02.01
EC Declaration of Conformity
This product conforms (or these products conform) to the provisions of the R&TTE Directive 1999/5/EC.
Japan/Nippon requirements only
Denan statement
Voluntary Control Council for Interference (VCCI) statement (Class B)
3
Canada requirements only
Canadian Department of Communications Radio Interference Regulations
This digital apparatus (VPN Router 1010/1050/1100) does not exceed the Class B limits for radio-noise emissions from
digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
Règlement sur le brouillage radioélectrique du ministère des Communications
Cet appareil numérique (VPN Router 1010/1050/1100) respecte les limites de bruits radioélectriques visant les appareils
numériques de classe B prescrites dans le Règlement sur le brouillage radioélectrique du ministère des Communications
du Canada.
Nortel Networks Inc. software license agreement
This Software License Agreement (“License Agreement”) is between you, the end-user (“Customer”) and Nortel
Networks Corporation and its subsidiaries and affiliates (“Nortel Networks”). PLEASE READ THE FOLLOWING
CAREFULLY. YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND/OR USE THE
SOFTWARE. USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE
AGREEMENT. If you do not accept these terms and conditions, return the Software, unused and in the original shipping
container, within 30 days of purchase to obtain a credit for the full purchase price.
“Software” is owned or licensed by Nortel Networks, its parent or one of its subsidiaries or affiliates, and is copyrighted
and licensed, not sold. Software consists of machine-readable instructions, its components, data, audio-visual content
(such as images, text, recordings or pictures) and related licensed materials including all whole or partial copies. Nortel
Networks grants you a license to use the Software only in the country where you acquired the Software. You obtain no
rights other than those granted to you under this License Agreement. You are responsible for the selection of the
Software and for the installation of, use of, and results obtained from the Software.
1.Licensed Use of Software. Nortel Networks grants Customer a nonexclusive license to use a copy of the Software
on only one machine at any one time or to the extent of the activation or authorized usage level, whichever is applicable.
To the extent Software is furnished for use with designated hardware or Customer furnished equipment (“CFE”),
Customer is granted a nonexclusive license to use Software only on such hardware or CFE, as applicable. Software
contains trade secrets and Customer agrees to treat Software as confidential information using the same care and
discretion Customer uses with its own similar information that it does not wish to disclose, publish or disseminate.
Customer will ensure that anyone who uses the Software does so only in compliance with the terms of this Agreement.
Customer shall not a) use, copy, modify, transfer or distribute the Software except as expressly authorized; b) reverse
assemble, reverse compile, reverse engineer or otherwise translate the Software; c) create derivative works or
modifications unless expressly authorized; or d) sublicense, rent or lease the Software. Licensors of intellectual property
to Nortel Networks are beneficiaries of this provision. Upon termination or breach of the license by Customer or in the
event designated hardware or CFE is no longer in use, Customer will promptly return the Software to Nortel Networks or
certify its destruction. Nortel Networks may audit by remote polling or other reasonable means to determine Customer’s
Software activation or usage levels. If suppliers of third party software included in Software require Nortel Networks to
include additional or different terms, Customer agrees to abide by such terms provided by Nortel Networks with respect
to such third party software.
2.Warranty. Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer,
Software is provided “AS IS” without any warranties (conditions) of any kind. NORTEL NETWORKS DISCLAIMS
ALL WARRANTIES (CONDITIONS) FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT. Nortel Networks is not obligated to
provide support of any kind for the Software. Some jurisdictions do not allow exclusion of implied warranties, and, in
such event, the above exclusions may not apply.
3.Limitation of Remedies. IN NO EVENT SHALL NORTEL NETWORKS OR ITS AGENTS OR SUPPLIERS BE
LIABLE FOR ANY OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY CLAIM; b) LOSS OF,
OR DAMAGE TO, CUSTOMER’S RECORDS, FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS),
WHETHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF YOUR
USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS, ITS AGENTS OR SUPPLIERS HAVE BEEN
ADVISED OF THEIR POSSIBILITY. The forgoing limitations of remedies also apply to any developer and/or supplier
of the Software. Such developer and/or supplier is an intended beneficiary of this Section. Some jurisdictions do not
allow these limitations or exclusions and, in such event, they may not apply.
4.General
a.If Customer is the United States Government, the following paragraph shall apply: All Nortel Networks
Software available under this License Agreement is commercial computer software and commercial computer
software documentation and, in the event Software is licensed for or on behalf of the United States
Government, the respective rights to the software and software documentation are governed by Nortel
Networks standard commercial license in accordance with U.S. Federal Regulations at 48 C.F.R. Sections
12.212 (for non-DoD entities) and 48 C.F.R. 227.7202 (for DoD entities).
b.Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails
to comply with the terms and conditions of this license. In either event, upon termination, Customer must
either return the Software to Nortel Networks or certify its destruction.
NN46110-313 02.01
c.Customer is responsible for payment of any taxes, including personal property taxes, resulting from
Customer’s use of the Software. Customer agrees to comply with all applicable laws including all applicable
export and import laws and regulations.
d.Neither party may bring an action, regardless of form, more than two years after the cause of the action arose.
e.The terms and conditions of this License Agreement form the complete and exclusive agreement between
Customer and Nortel Networks.
f.This License Agreement is governed by the laws of the country in which Customer acquires the Software. If
the Software is acquired in the United States, then this License Agreement is governed by the laws of the state
of New York.
This chapter explains how to get help for Nortel products and services.
Finding the latest updates on the Nortel Web site
The content of this documentation was current at the time the product was
released. To check for updates to the latest documentation and software for VPN
Router, go to:
www.nortel.com/support
Select Security & VPN and then, in the section called Virtual Private Networking
(VPN), IPSEC, and SSL, click the appropriate VPN Router product.
Getting help from the Nortel Web site
15
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and tools to
address issues with Nortel products. From this site you can:
•download software, documentation, and product bulletins
•search the Technical Support site and the Nortel Knowledge Base for answers
to technical issues
•sign up for automatic notification of new software and documentation for
Nortel equipment
Getting help over the phone from a Nortel Solutions
Center
If you do not find the information you require on the Nortel Technical Support
Web site, and you have a Nortel support contract, you can also get help over the
phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number
for your region:
www.nortel.com/callus
Getting help from a specialist by using an Express
Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or
authorized reseller, contact the technical support staff for that distributor or
reseller.
NN46110-313 02.01
Preface
The VPN Router 1010, 1050, and 1100 are part of the Nortel VPN Router system.
Nortel VPN Routers support secure, reliable IP VPNs in a single, integrated
hardware device. Throughout this guide, the VPN Router 1010, 1050, and 1100
are also referred to collectively as the gateway.
This guide provides instructions about how to install the VPN Router 1010, 1050,
and 1100 and about how to install and replace option cards in the VPN Router
1100. This guide also includes technical specifications.
For complete information about configuring and monitoring the VPN Router
1010, 1050, and 1100, see the documentation on the software CD. (For
information about VPN Router documentation, see “Related publications” on
page 19.)
Before you begin
17
This guide is intended for qualified service personnel who are installing the VPN
Router 1010, 1050, or 1100 for the first time or who need to install or replace an
option card in the VPN Router 1100.
Note: Before you install the VPN Router 1010, 1050, or 1100, use
standard cable system practices to install all network wiring on the
premises.
Indicates command names and options and text that
you need to enter.
Example: Use the
Example: Enter
Indicates system output, for example, prompts and
system messages.
Example:
Example: Choose Status > Health Check.
File not found.
show health command.
terminal paging {off | on}.
CSU/DSUchannel service unit/digital service unit
DIMMdual inline memory module
DTEdata terminal equipment
FRUfield replacement unit
IPInternet Protocol
ISDNIntegrated Services Digital Network
LANlocal area network
LEDlight emitting diode
LOSloss of signal
NN46110-313 02.01
MACmedia access control
MDI-Xmedium dependent interface crossover
OOFout of frame
PCIperipheral component interconnect
URLuniform resource locator
VPNvirtual private network
WANwide area network
Related publications
For more information about using the VPN Router 1010, 1050, and 1100
(formerly known as the Contivity Secure IP Services Gateway 1010, 1050, and
1100), refer to the following publications (included on the VPN Router software
CD):
•Release notes provide the latest information, including brief descriptions of
the new features, problems fixed in this release, and known problems and
workarounds.
•Read Me First: Connecting for VPN Access (314962-C) describes how to set
up the VPN Router 1010/1050/1100 for basic Internet and VPN access.
•Nortel VPN Router Configuration — Basic Features (NN46110-500)
introduces the product and provides information about initial configuration.
•Nortel VPN Router Security — Servers, Authentication, and Certificates
(NN46110-600) provides instructions for configuring authentication servers
and services, as well as digital certificates.
•Nortel VPN Router Security — Firewalls, Filters, NAT, and QoS
(NN46110-601) provides instructions for configuring the VPN Router
Stateful Firewall, NAT, and VPN Router interface and tunnel filters.
•Nortel VPN Router Configuration — Tunneling Protocols (NN46110-503)
provides instructions for configuring the tunneling protocols IPsec, L2TP,
PPTP, and L2F.
•Nortel VPN Router Configuration — Advanced Features (NN46110-502)
provides instructions for configuring 802.1Q VLANs, circuitless IP, advanced
WAN settings, PPP, PPPoE, frame relay, ADSL and ATM, T1/E1 CSU/DSU
interfaces, dial services and BIS, DLSw, IPX, and Hardware Accelerator
cards.
•Nortel VPN Router Configuration — Routing (NN46110-504) provides
instructions for configuring RIP, OSPF, and VRRP, as well as instructions for
configuring ECMP, routing policy services, and client address redistribution.
•Nortel VPN Router Configuration — SSL VPN Services (NN46110-501)
provides instructions for configuring services on the SSL VPN Module 1000,
including authentication, networks, user groups, and portal links.
•Nortel VPN Router Using the Command Line Interface (NN46110-507)
provides syntax, descriptions, and examples for the commands that you can
use to configure, manage, and monitor the gateway.
•Nortel VPN Router Troubleshooting (NN46110-602) provides information
about backup and recovery, file management, upgrading software, and
troubleshooting. This guide also provides instructions for monitoring gateway
status and performance.
•Nortel VPN Router Configuration — TunnelGuard (NN46110-307) provides
information about configuring and using the TunnelGuard feature.
Printed technical manuals
You can print selected technical manuals and release notes free, directly from the
Internet. Go to www.nortel.com/documentation, find the product for which you
need documentation, then locate the specific category and model or version for
your hardware or software product. Use Adobe Reader to open the manuals and
release notes, search for the sections you need, and print them on most standard
printers. Go to Adobe Systems at www.adobe.com to download a free copy of the
Adobe Reader.
NN46110-313 02.01
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