Nortel Networks 1005r User Manual

Nortel CallPilot

1005r Server Hardware Installation

NN44200-308

Document status: Standard Document version: 01.06 Document date: 15 May 2008

Sourced in Canada The information in this document is subject to change without notice. The statements, conﬁgurations, technical

data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products speciﬁed in this document. The information in this document is proprietary to Nortel Networks.

The process of transmitting data and call messaging between the CallPilot server and the switch or system is proprietary to Nortel Networks. Any other use of the data and the transmission process is a violation of the user license unless speciﬁcally authorized in writing by Nortel Networks prior to such use. Violations of the license by alternative usage of any portion of this process or the related hardware constitutes grounds for an immediate termination of the license and Nortel Networks reserves the right to seek all allowable remedies for such breach.

Trademarks

*Nortel, the Nortel logo, the Globemark, and Uniﬁed Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Succession, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks.

3COM is a trademark of 3Com Corporation.

ADOBE is a trademark of Adobe Systems Incorporated.

ATLAS is a trademark of Quantum Corporation.

BLACKBERRY is a trademark of Research in Motion Limited.

CRYSTAL REPORTS is a trademark of Seagate Software Inc.

EUDORA is a trademark of Qualcomm.

eTrust and InoculateIT are trademarks of Computer Associates Think Inc.

DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK, POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA, and WINDOWS NT are trademarks of Microsoft Corporation.

GROUPWISE and NOVELL are trademarks of Novell Inc.

LOGITECH is a trademark of Logitech, Inc.

MCAFEE and NETSHIELD are trademarks of McAfee Associates, Inc.

MYLEX is a trademark of Mylex Corporation.

NETSCAPE COMMUNICATOR is a trademark of Netscape Communications Corporation.

NOTES is a trademark of Lotus Development Corporation.

NORTON ANTIVIRUS and PCANYWHERE are trademarks of Symantec Corporation.

QUICKTIME is a trademark of Apple Computer, In.

RADISYS is a trademark of Radisys Corporation.

SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.

SYBASE is a trademark of Sybase, Inc.

TEAC is a trademark of TEAC Corporation

US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are trademarks of US Robotics.

WINZIP is a trademark of Nico Mark Computing, Inc.

XEON is a trademark of Intel, Inc.

All other trademarks and registered trademarks are the property of their respective owners.

Information for Japan

Japan Denan statement

The following applies to server models 600r, 1005r, 703t, and 1002rp:

Japan VCCI statement

The following applies to server models 600r, 1005r, 703t, 201i, and 1002rp:

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective action.

Publication History

May 2008

CallPilot 5.0, Standard 01.06 of CallPilot Installation and Conﬁguration, 1005r Server Hardware Installation is issued for general release.

May 2007

CallPilot 5.0, Standard 01.05 of CallPilot Installation and Conﬁguration, 1005r Server Hardware Installation is issued for general release.

April 2007

CallPilot 5.0, Standard 01.04 of CallPilot Installation and Conﬁguration, 1005r Server Hardware Installation is issued for general release.

April 2007

CallPilot 5.0, Standard 01.03 of CallPilot Installation and Conﬁguration, 1005r Server Hardware Installation is issued for general release.

April 2007

CallPilot 5.0, Standard 01.02 of CallPilot Installation and Conﬁguration, 1005r Server Hardware Installation is issued for general release.

February 2007

CallPilot 5.0, Standard 01.01 of CallPilot Installation and Conﬁguration, 1005r Server Hardware Installation is issued for general release.

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6 Publication History

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Chapter 1 How to get help 9 Chapter 2 1005r server description 11

1005r Server features 11 Valid PCI card conﬁgurations 16 Network connectivity 18 Supported peripheral devices 21

Chapter 3 Preparing for installation 23

Installation overview 23 Unpacking the 1005r server 25 Removing the front bezel 27

Chapter 4 Installing the server and peripheral devices 29

Installing the server 29 Inspecting the modem 31 Connecting peripherals to the server 31 Connecting the server to the ELAN subnet 35 Connecting the server to the Nortel server subnet (optional) 36 Installing the Nortel software feature dongle 37

Chapter 5 Connecting the server to power 41

Safety precautions 41 Locating the power supply modules 41 Connecting the server to power 42

Appendix A EMC emission level protection for the 1005r

Server 47

Index 49

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8 Contents

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Chapter 1 How to get help

This section explains how to get help for Nortel products and services.

Getting Help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical Support Web site:

ww.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. More speciﬁcally,

•

download software, documentation, and product bulletins

•

search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues

•

open and manage technical support cases

Getting Help over the phone from a Nortel Solutions Center

If you do not ﬁnd the information you require on the Nortel Technical Support Web site, and have a Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following Web site to obtain the phone

number for your region:

ww.nortel.com/callus

Getting Help from a specialist by using an Express Routing Code

To access some NortelTechnical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

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10 Chapter 1 How to get help

www.nortel.com/erc

Getting Help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

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Chapter 2 1005r server description

In this chapter

"1005r Server features" (page 11) "Valid PCI card conﬁgurations" (page 16) "Network connectivity" (page 18) "Supported peripheral devices" (page 21) "DCAM-7258188" (page 22)

1005r Server features

Introduction

The 1005r CallPilot server is a long life industrial server in a standard rack-mount 2U form factor. It utilizes dual Xeon technology and proven, reliable SCSI hard-drive technology.

This section provides a general overview of the 1005r server features.

RoHS compliance

The 1005r server meets the requirements of the Restriction of Hazardous Substances Directive 2002/95/EC, applicable in countries affected by the EUED (European Union Environmental Directives). RoHS requirements impose restrictions on the type and quantity of materials used in the manufacturing and construction of Electronic and Electrical Equipment (EEE).

To comply with the RoHS directive, some of the part numbers now contain an E5 or E6 sufﬁx. For example, part number NTRH2014 is now NTRH2014E6. The part numbers in this guide do not contain the sufﬁx.

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Server dimensions and weight

Height 87.6 mm (3.45 in.) Width 435.3 mm (17.4 in.) Depth (distance from front to back) 508 mm (20 in.) Weight of fully loaded system 20 kg (44 lb)

Environmental speciﬁcations

Environmental condition

Operating temperature

Non operating (storage) temperature Non operating humidity Altitude < 1 829 m (6 000 ft) Electrostatic discharge <= 15 kV Acoustic noise < 55 dBA Handling drop (storage) 18 in free-fall (when packaged) Handling drop 2g 11 mS Front clearance 50.8 mm (2 in.) Side clearance 25 mm (1 in.) Rear clearance 92 mm (3.6 in.)

Front panel controls and features

The following diagram shows the front view of the 1005r server chassis with the bezel cover removed. When the bezel cover is on, only the DVD and USB connections, controls, alarm LEDs, and status LEDs are visible. With the bezel cover removed, both hard drives, the peripheral DVD/CD/CDRW drive, the anti-static connection, and the front serial port are accessible.

Specification



Cto35

Maximum rate of change must not exceed 10

-40 95% @ 23 to 40



C (41



C (50F) per hour.



C to +70C (-40

Fto95



F to +158F)



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Front panel controls

1005r Server features 13

Label

Control or feature

A Power switch L HDD1 activity B Reset switch M HDD0 activity C Critical alarm LED N DVD/CD/CDRW LED and eject

D Major alarm LED O Front serial port E Minor Alarm LED P USB 2 F Power Alarm LED Q Electrostatic Discharge (ESD)

G NMI switch (not used) R Hard drive 1 pull handle H ID switch S Hard drive 1 release lever I ID LED T Hard drive 0 pull handle J NIC activity LED U Hard drive 0 release lever K Status LED

Back panel controls and features

The following diagram shows the back panel controls and features. On the right are the AC power supply banks. The PCI card brackets are in the middle of the back panel while the connectors and ports are along the bottom and left side.

Label

Control or feature

button

connection

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Back panel controls and features

Label

Control or feature

A DB15 Telco alarm connector

(not used)

B1 PCI card #3 dual NIC for High

Label

Control or feature

G Rear connection to Comm 2

serial port

H RJ45 NIC 1 connector Availability (HA) configuration. For more information about HA, see High Availability:

Installation and Configuration

(NN44200-311).

B2 PCI card #2 dual NIC for

I RJ45 NIC 2 connector HA configuration. For more information about HA, see High

Availability: Installation and Configuration (NN44200-311).

B3 RAID J Video connector C PCI full-size card brackets.

K USB 1 Numbered (1, 2, 3) from top to bottom.

D Power Supply 1 L USB 0 E Power Supply 2 M Server management LAN port F PS/2 mouse and keyboard

N External SCSI tape drive connectors

PCI riser assembly

The PCI riser assembly holds the PCI add-in cards; MPB96, RAID and dual Network Interface Card (NIC). For more information about your conﬁguration, see "Valid PCI card conﬁgurations" (page 16). The following diagram shows the PCI riser held above the server.

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PCI riser card

1005r Server features 15

The following picture shows the PCI riser assembly when removed from the 1005r chassis. The PCI riser assembly is shown turned over with low-proﬁle and full-size cards installed.

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PCI riser card (turned over)

CAUTION

Risk of physical equipment damage

Remove the 1005r from the rack, and place it on a solid surface when replacing or adding cards. The PCI riser assembly requires considerable force when inserting it into the connector, and physical damage can result if the assembly is not properly aligned.

When you place the server on a solid surface such as a workbench, you have a better view of the card alignment, and you can exert the necessary force when inserting the assembly into the connector.

If The PCI riser assembly must be fully seated to avoid server malfunction.

Valid PCI card conﬁgurations

Introduction

There are six PCI card slots; three low-proﬁle and three full-size. Valid conﬁgurations of low-proﬁle and full-size cards are shown in the table "1005r

PCI card slot conﬁgurations" (page 17).

ATTENTION

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Valid PCI card conﬁgurations 17

Note: Your server conﬁguration depends on what was ordered from Nortel. Therefore, your server may not have all of the slots populated.

When looking at the server from the rear (see "Back panel controls and

features" (page 13)), both full-size and low-proﬁle cards are numbered from

the top down.

Note: There are two MPB96 board versions; the NTRH40AA, and NTRH40CA. The following table compares the two boards.

Version Description

NTRH40AA Has a single DB-44 connector on its faceplate

Connects to the CS 1000 or Meridian 1 with an NTRH2014 DS30X cable

NTRH40CA Has three RJ-45 connectors on its faceplate

Connects to the CS 1000 or Meridian 1 with three standard RJ-45 connectorized Ethernet cables

For more information about these cables and connecting the NTRH40CA MPB96 board to MGate cards, see

Server Configuration (NN44200-312) or Meridian 1 and CallPilot Server Configuration (NN44200-302).

Communication Server and CallPilot

If you have an NTRH40AA MPB96 board, you must connect the DS30X-1 cable to an MGate card to receive the clock source for the MPB96 board. Failure to connect the DS30X-1 cable to an MGate card can result in noise interference on the remaining voice channels. This restriction does not apply to the NTRH40CA MPB96 board, as it can receive clock source from any of the three DS30 ports.

1005r PCI card slot conﬁgurations

Card slot

Configuration

Single MPB96

type

Full size

Low profile

Note: When cabling to MGate cards, the RJ-45 connectors are numbered from 1 to 3 on the NTRH40CA MPB96 board starting from the right side of the back panel (next to the power supplies).

ATTENTION

Slot number Position Card type

FS_PCI-1 FS_PCI-2 middle Not used FS_PCI-3 bottom Not used LP_PCI-1 LP_PCI-2 middle Dual NIC LP_PCI-3 bottom Dual NIC

top

MPB96 MGate 1, 2, 3

RAID

Meridian 1*/ CS* 1000

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