Nortel Networks 1000E User Manual

Title page

Nortel Communication Server 1000

Nortel Communication Server 1000 Release 4.5

Communication Server 1000E

Installation and Configuration

Document Number: 553-3041-210 Document Release: Standard 4.00 Date: September 2007

Year Publish FCC TM

The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks

Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

Page 3 of 488

Revision history

September 2007

Standard 4.00. This document is up-issued with corrections from CRs Q01338671, Q01459735, and Q01651880.

July 2006

Standard 3.00. This document is up-issued with corrections from CR Q001324850.

August 2005

Standard 2.00. This document is issued for Communication Server 1000 Release 4.5.

September 2004

Standard 1.00. This document is issued for Communication Server 1000 Release 4.5.

Communication Server 1000E Installation and Configuration

Page 4 of 488 Revision history

553-3041-210 Standard 4.00 September 2007

Page 5 of 488

List of Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About this document . . . . . . . . . . . . . . . . . . . . . . . 29

Subject .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Applicable systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Conventions .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Related information .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . 33

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Lifting system equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Handling circuit cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installation summary . . . . . . . . . . . . . . . . . . . . . . . 37

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installation tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

System components . . . . . . . . . . . . . . . . . . . . . . . . 41

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Communication Server 1000E Installation and Configuration

Page 6 of 488 Contents

CS 1000E Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Backup and restore enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

New backup rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Media Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Media Gateway Expander .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

19-inch Rack Mount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

BayStack 470 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

BayStack 460 Layer 2 switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

MRV Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

19-inch rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

System cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Miscellaneous system components .. . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Uninterruptible Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Rack-mounting the components . . . . . . . . . . . . . . 73

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Lifting system components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Guidelines for component placement in a rack . . . . . . . . . . . . . . . . . . 75

Rack-mounting a CS 1000E Call Server . . . . . . . . . . . . . . . . . . . . . . . 76

Rack-mounting a Media Gateway or Media Gateway Expander . . . . . 77

Rack-mounting a Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Rack-mounting a Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Rack-mounting a BayStack 470 Switch . . . . . . . . . . . . . . . . . . . . . . . . 90

Rack-mounting a BayStack 460 Power over Ethernet unit . . . . . . . . . 90

553-3041-210 Standard 4.00 September 2007

Contents Page 7 of 488

Installing system grounds . . . . . . . . . . . . . . . . . . . 91

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Installing a ground bar .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Grounding a CS 1000E Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Grounding a Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Grounding a Media Gateway powered by the same electrical panel . . 96

Grounding a Media Gateway powered by multiple electrical panels . . 97

Grounding a Media Gateway Expander . . . . . . . . . . . . . . . . . . . . . . . . 98

Grounding other rack-mounted components .. . . . . . . . . . . . . . . . . . . . 99

Grounding equipment in the UK .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Connecting CS 1000E system components . . . . . 103

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Connecting Call Server 0 to Call Server 1 . . . . . . . . . . . . . . . . . . . . . . 104

Connecting the CS 1000E Core Call Servers to an MG 1000E . . . . . . 106

Connecting a Signaling Server to the ELAN subnet .. . . . . . . . . . . . . . 111

Connecting a Signaling Server to the TLAN subnet .. . . . . . . . . . . . . . 112

Inserting a Shielded 50-pin to Serial/ELAN/TLAN

adapter onto a Media Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Connecting a Media Card to the ELAN subnet .. . . . . . . . . . . . . . . . . . 114

Connecting a Media Card to the TLAN subnet .. . . . . . . . . . . . . . . . . . 115

Connecting a Media Gateway to a Media Gateway Expansion . . . . . . 116

Installing software on the CS 1000E . . . . . . . . . . . 119

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Connecting MG 1000T system components . . . . . 153

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Communication Server 1000E Installation and Configuration

Page 8 of 488 Contents

Connecting an MG 1000T Core to a Survivable

MG 1000T Expansion .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Connecting an MG 1000T Core to the ELAN subnet . . . . . . . . . . . . . 161

Connecting a Signaling Server to the ELAN subnet . . . . . . . . . . . . . . 162

Connecting a Signaling Server to the TLAN subnet . . . . . . . . . . . . . . 163

Inserting a Shielded 50-pin to Serial/ELAN/TLAN

adapter onto a Media Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Connecting a Media Card to the ELAN . . . . . . . . . . . . . . . . . . . . . . . . 165

Connecting a Media Card to the TLAN subnet . . . . . . . . . . . . . . . . . . 166

Connecting a Media Gateway to a Media Gateway Expansion . . . . . . 166

Installing and configuring the Signaling Server

software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Signaling Server Software Install Tool .. . . . . . . . . . . . . . . . . . . . . . . . 169

Installing the software .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Logging in to the Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Verifying a successful configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Testing the Leader Signaling Server .. . . . . . . . . . . . . . . . . . . . . . . . . . 197

Configuring the CS 1000E Call Server . . . . . . . . . 199

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Enabling the Login Name option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Configuring login IDs and passwords . . . . . . . . . . . . . . . . . . . . . . . . . 202

Enabling the multi-user option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Configuring pseudo-terminals (PTYs) . . . . . . . . . . . . . . . . . . . . . . . . . 207

Checking PTY status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Configuring Virtual Tone and Conference Circuits . . . . . . . . . . . . . . . 210

Configuring the MG 1000E Bandwidth Management Zones . . . . . . . . 211

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Contents Page 9 of 488

Configuring the MG 1000E ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Configuring Digitone Receivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Configuring Tone Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Logging in to Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Importing preconfigured IP telephony files . . . . . . . . . . . . . . . . . . . . . 219

Reviewing and submitting IP telephony node configuration files . . . . 221

Adding a Follower Signaling Server to an IP telephony node . . . . . . . 221

Performing a datadump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Configuring a Small System Controller . . . . . . . . 225

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Adding a software daughterboard and remote security device . . . . . . . 226

Adding a 100BaseT daughterboard (dual port) .. . . . . . . . . . . . . . . . . . 227

Adding a 100BaseT daughterboard (single port) . . . . . . . . . . . . . . . . . 231

Installing software on an MG 1000E

Small System Controller . . . . . . . . . . . . . . . . . . . . . 235

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Installing software on an MG 1000E SSC . . . . . . . . . . . . . . . . . . . . . . 236

Installing software on an MG 1000T

Small System Controller . . . . . . . . . . . . . . . . . . . . . 241

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Software Installation Program .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Keycodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Installing software on an SSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Setting the system time and date .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Communication Server 1000E Installation and Configuration

Page 10 of 488 Contents

Connecting a Terminal Server . . . . . . . . . . . . . . . . 253

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Configuring a Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Telnet Terminal Server virtual management port . . . . . . . . . . . . . . . . . 258

Telnet CS 1000E COM port from a PC . . . . . . . . . . . . . . . . . . . . . . . . 258

Configuring a transparent rlogin port . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Accessing an MRV Console Port through the on-board modem . . . . . 264

CS 1000E COM port types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Configuring a terminal and SDI ports . . . . . . . . . . 267

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Setting the TTY terminal port .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Traditional terminal SDI connection . . . . . . . . . . . . . . . . . . . . . . . . . . 268

CS 1000E Core Call Server SDI connection . . . . . . . . . . . . . . . . . . . . 269

MG 1000E SDI connection .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

MG 1000T SDI connection .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Signaling Server SDI connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

BayStack 470 SDI connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Media Card SDI connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Verifying the network . . . . . . . . . . . . . . . . . . . . . . . 277

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Checking the status of the ELAN network interfaces .. . . . . . . . . . . . . 278

Checking the status of the HSP ports . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Checking the status of the MG 1000T 100BaseT links . . . . . . . . . . . . 283

Checking MG 1000T trunking functionality . . . . . . . . . . . . . . . . . . . . 287

Establish CS 1000E DID calls from MG 1000T . . . . . . . . . . . . . . . . . 287

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Installing and cross-connecting a trunk card . . . . 289

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Circuit card options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Digital trunk cards .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Connecting a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Universal Trunk card connections .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

E&M Trunk card connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Trunk connections (Europe) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Trunk connections (UK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Verifying trunk functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Installing and configuring a

Voice Gateway Media Card . . . . . . . . . . . . . . . . . . . 319

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Configuring a card .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Adding a card to an IP telephony node . . . . . . . . . . . . . . . . . . . . . . . . . 321

Configuring a card as a node Leader .. . . . . . . . . . . . . . . . . . . . . . . . . . 325

Configuring voice gateway channels using Element Manager . . . . . . . 325

Configuring voice gateway channels using LD 14 . . . . . . . . . . . . . . . . 327

Saving configuration changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Installing a CompactFlash .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Installing a card in a Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Verifying a card .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Disabling a card .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Disabling a card unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Enabling a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Enabling a card unit .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Verifying functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Communication Server 1000E Installation and Configuration

Page 12 of 488 Contents

Upgrading loadware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Installing the Main Distribution Frame . . . . . . . . . 353

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Terminal block requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Installing a BIX cross-connect terminal . . . . . . . . . . . . . . . . . . . . . . . . 354

Installing a Krone Test Jack Frame for the UK . . . . . . . . . . . . . . . . . . 356

Connecting the cables to the Media Gateways . . . . . . . . . . . . . . . . . . . 360

Configuring an IP telephony node . . . . . . . . . . . . 365

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Before you begin .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Configuring MS Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Logging in to Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Importing preconfigured IP telephony files . . . . . . . . . . . . . . . . . . . . . 372

Reviewing and submitting IP telephony node configuration files . . . . 374

Adding a Follower Signaling Server to an IP telephony node . . . . . . . 379

Performing a datadump .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

Installing Line cards and

cross-connecting telephones . . . . . . . . . . . . . . . . 383

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Card placement in a Media Gateway or a Media Gateway Expansion . 386

Cross-connecting telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Connecting a telephone without a PFTU . . . . . . . . . . . . . . . . . . . . . . . 388

Connecting an off-premise telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Connecting an attendant console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

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Contents Page 13 of 488

Installing and configuring IP Phones . . . . . . . . . . 395

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

Package components for the IP Phones .. . . . . . . . . . . . . . . . . . . . . . . . 397

Configuring VoIP bandwidth management zones . . . . . . . . . . . . . . . . 408

Configuring virtual superloops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

Configuring an IP Phone using LD 11 . . . . . . . . . . . . . . . . . . . . . . . . . 411

Setting administrator and temporary IP Telephone

Installer passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

Installing IP Phone hardware components . . . . . . . . . . . . . . . . . . . . . . 420

Configuring the IP Phone boot parameters . . . . . . . . . . . . . . . . . . . . . . 424

Entering IP Phone boot parameters using manual configuration . . . . . 425

Entering IP Phone boot parameters using full DHCP parameters . . . . 428

Entering IP Phone boot parameters using partial DHCP parameters . . 430

Using Set-Based Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433

Installing the IP Softphone 2050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

Verifying IP Phone functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Displaying registered IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Installing and cross-connecting a

Power Fail Transfer Unit . . . . . . . . . . . . . . . . . . . . . 441

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

Installing and connecting a QUA6 PFTU . . . . . . . . . . . . . . . . . . . . . . . 442

Installing and connecting a third-party PFTU .. . . . . . . . . . . . . . . . . . . 447

Connecting an analog (500/2500-type) telephone to a PFTU .. . . . . . . 448

Connecting a trunk to a PFTU .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452

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Page 14 of 488 Contents

Installing and cross-connecting

an external alarm from a PFTU . . . . . . . . . . . . . . . 455

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

Installing an alarm using an alarm port assigned in LD 15 . . . . . . . . . 456

Installing an alarm through QUA6 PFTU connections . . . . . . . . . . . . 457

Configuring MG 1000T survivability and alternate

primary controller . . . . . . . . . . . . . . . . . . . . . . . . . . 461

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

MG 1000T switch over to Survival Mode . . . . . . . . . . . . . . . . . . . . . . 462

Switchback from Survival Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464

LOCK and UNLOCK commands .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Database synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

Configuring a survivable MG 1000T Expansion . . . . . . . . . . . . . . . . . 472

Printing Survivable MG 1000T Expansion parameters . . . . . . . . . . . . 473

Configuring Alternate primary controller .. . . . . . . . . . . . . . . . . . . . . . 473

Verifying IP telephony node operation in Survival Mode . . . . . . . . . . 475

Retrieving CDR records from a survivable MG 1000T Expansion . . . 476

Basic system telephony configuration . . . . . . . . . 479

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

Basic system configuration .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

MG 1000T card slot assignment .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484

TN assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485

Configuring IP Peer Networking and

managing the Gatekeeper database . . . . . . . . . . . 487

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487

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Contents Page 15 of 488

Implementation summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487

Communication Server 1000E Installation and Configuration

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Page 17 of 488

List of Procedures

Procedure 1

Rack-mounting a CS 1000E Call Server . . . . . . . . . . . . 77

Procedure 2

Removing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Procedure 3 Rack-mounting a Media Gateway or Media Gateway

Expander . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Procedure 4

Preparing a Signaling Server for rack-mounting . . . . .83

Procedure 5

Rack-mounting a Signaling Server . . . . . . . . . . . . . . . .86

Procedure 6

Installing an NTBK80 Ground Bar . . . . . . . . . . . . . . . . . 93

Procedure 7

Installing an NTDU6201 Ground Bar . . . . . . . . . . . . . . . 94

Procedure 8 Grounding Media Gateways powered by the same

electrical panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Procedure 9 Grounding Media Gateways powered by multiple

electrical panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

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Procedure 10

Grounding a Media Gateway Expander . . . . . . . . . . . . 98

Procedure 11

Grounding equipment in the UK . . . . . . . . . . . . . . . . . . 101

Procedure 12

Connecting co-located Call Servers . . . . . . . . . . . . . . . 105

Procedure 13

Connecting Campus Redundant Call Servers . . . . . . . 106

Procedure 14 Connecting the CS 1000E Core Call Servers to

an MG 1000E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Procedure 15 Connecting an MG 1000E in the Dual Homed

configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Procedure 16

Connecting a Signaling Server to the ELAN . . . . . . . . 111

Procedure 17 Connecting a Signaling Server to the TLAN subnet . . 112

Procedure 18 Inserting a Shielded 50-pin to Serial/ELAN/TLAN

adapter on to a Media Card . . . . . . . . . . . . . . . . . . . . . . 113

Procedure 19

Connecting a Media Card to the ELAN subnet . . . . . . . 114

Procedure 20

Connecting a Media Card to the TLAN subnet . . . . . . . 115

Procedure 21 Connecting a Media Gateway to a Media Gateway

Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

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Procedure 22

Installing the software on the Call Server . . . . . . . . . . . 120

Procedure 23

Verifying the installation database . . . . . . . . . . . . . . . . 139

Procedure 24

Reconfiguring I/O ports and call registers . . . . . . . . . . 140

Procedure 25

Switching call processing to the Call Server . . . . . . . . 141

Procedure 26

Testing the Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Procedure 27

Installing the software on the second Call Server . . . . 141

Procedure 28

Making the system redundant . . . . . . . . . . . . . . . . . . . . 142

Procedure 29

Testing Call Server 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Procedure 30

Switching call processing . . . . . . . . . . . . . . . . . . . . . . 149

Procedure 31

Testing Call Server 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Procedure 32

Switching call processing . . . . . . . . . . . . . . . . . . . . . . 151

Procedure 33 Performing a data dump to backup the

customer database: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Procedure 34 Connecting the MG 1000T Core to an

MG 1000T Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

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Procedure 35 Connecting an MG 1000T Core to the ELAN subnet . . 161

Procedure 36 Connecting a Signaling Server to the ELAN subnet . . 162

Procedure 37 Connecting a Signaling Server to the TLAN subnet . . 163

Procedure 38 Inserting a Shielded 50-pin to Serial/ELAN/TLAN

adapter on to a Media Card . . . . . . . . . . . . . . . . . . . . . . 164

Procedure 39

Connecting a Media Card to the ELAN . . . . . . . . . . . . . 165

Procedure 40

Connecting a Media Card to the TLAN subnet . . . . . . . 166

Procedure 41 Connecting a Media Gateway to a

Media Gateway Expansion . . . . . . . . . . . . . . . . . . . . . . . 166

Procedure 42

Downloading the Signaling Server CD image . . . . . . . 170

Procedure 43

Creating a Signaling Server Software CD-ROM . . . . . . 171

Procedure 44

Installing the Signaling Server software . . . . . . . . . . . . 172

Procedure 45

Logging in to the Signaling Server . . . . . . . . . . . . . . . . 196

Procedure 46 Verifying the Signaling Server Ethernet connection . . 197

Procedure 47

Enabling the Login Name option . . . . . . . . . . . . . . . . . . 201

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Procedure 48

Configuring login IDs and passwords . . . . . . . . . . . . . . 203

Procedure 49

Enabling the multi-user option . . . . . . . . . . . . . . . . . . . 206

Procedure 50

Configuring pseudo-terminals (PTYs) . . . . . . . . . . . . . . 207

Procedure 51

Checking PTY status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Procedure 52 Configuring MG 1000E Bandwidth Management

Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Procedure 53

Launching Element Manager . . . . . . . . . . . . . . . . . . . . .216

Procedure 54

Importing an existing node . . . . . . . . . . . . . . . . . . . . . . 219

Procedure 55

Performing a datadump using Element Manager . . . . . 221

Procedure 56 Installing an SSC NTM400 Software daughterboard and

NTDK57 (NT_REM) remote security device . . . . . . . . . 227

Procedure 57 Adding a 100BaseT daughterboard (dual port)

to an SSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Procedure 58 Adding a 100BaseT daughterboard (single port)

to an SSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Procedure 59

Installing software on an MG 1000E SSC . . . . . . . . . . . 236

Communication Server 1000E Installation and Configuration

Page 22 of 488 List of Procedures

Procedure 60

Installing software on an SSC . . . . . . . . . . . . . . . . . . . . 245

Procedure 61

Setting system time and date . . . . . . . . . . . . . . . . . . . .250

Procedure 62

Connecting a Terminal Server to the system . . . . . . . . 256

Procedure 63

Configure IP address for the Terminal Server . . . . . . . 257

Procedure 64

Run telnet from PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Procedure 65 Accessing a CS 1000E from a PC through telnet

Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Procedure 66

Configuring a transparent rlogin port . . . . . . . . . . . . . . 260

Procedure 67

Configuring a transparent rlogin port . . . . . . . . . . . . . . 263

Procedure 68 Accessing an MRV Console Port through the

on-board modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Procedure 69

Connecting SDI ports on the Media Gateways . . . . . . . 272

Procedure 70 Connecting the maintenance PC to a

Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Procedure 71 Checking the status of the ELAN network interfaces . 278

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List of Procedures Page 23 of 488

Procedure 72 Checking the status of MG 1000T Core to MG 1000T

Expansion (1 - 4) 100BaseT links . . . . . . . . . . . . . . . . . . 283

Procedure 73

Checking the status of the MG 1000T trunks . . . . . . . . 287

Procedure 74

Check CS 1000E DID calls from MG 1000T . . . . . . . . . . 287

Procedure 75

Connecting a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

Procedure 76 Adding a Voice Gateway Media Card to an IP

telephony node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321

Procedure 77 Adding voice gateway channels using Element

Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325

Procedure 78

Configuring voice gateway channels using LD 14 . . . . 328

Procedure 79

Installing the CompactFlash . . . . . . . . . . . . . . . . . . . . . 332

Procedure 80 Installing a Voice Gateway Media Card in a card slot . 338

Procedure 81

Displaying the Voice Gateway Media Card status . . . .340

Procedure 82 Displaying the Voice Gateway status

for all voice gateway channels . . . . . . . . . . . . . . . . . . . .341

Procedure 83 Displaying the status of Voice Gateway Media

Card units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344

Communication Server 1000E Installation and Configuration

Page 24 of 488 List of Procedures

Procedure 84 Displaying the status of one unit on a Voice

Gateway Media Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Procedure 85 Disabling a Voice Gateway Media Card using Element

Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Procedure 86 Disabling a Voice Gateway Media Card unit using

Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Procedure 87 Enabling a Voice Gateway Media Card using Element

Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Procedure 88 Enabling a Voice Gateway Media Card unit using

Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Procedure 89

Installing a BIX cross-connect terminal . . . . . . . . . . . . 354

Procedure 90

Installing the Krone Test Jack Frame (UK) . . . . . . . . . . 358

Procedure 91

Connecting the cables to the Media Gateways . . . . . . 360

Procedure 92

Turning off browser caching in Internet Explorer . . . . 367

Procedure 93

Logging in to Element Manager . . . . . . . . . . . . . . . . . . . 370

Procedure 94

Importing an existing node . . . . . . . . . . . . . . . . . . . . . . 372

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List of Procedures Page 25 of 488

Procedure 95 Reviewing and submitting IP telephony

node configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Procedure 96 Adding a Follower Signaling Server to the

IP telephony node in Element Manager . . . . . . . . . . . . 379

Procedure 97

Performing a datadump using Element Manager . . . . . 380

Procedure 98

Cross-connecting telephones . . . . . . . . . . . . . . . . . . . .386

Procedure 99

Connecting a telephone without a PFTU . . . . . . . . . . .389

Procedure 100

Connecting an off-premise telephone . . . . . . . . . . . . . .390

Procedure 101

Connecting an attendant console . . . . . . . . . . . . . . . . .391

Procedure 102 Configuring VoIP bandwidth management zones

using the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .408

Procedure 103

Configuring virtual superloops . . . . . . . . . . . . . . . . . . .410

Procedure 104

Configuring the IP Phones . . . . . . . . . . . . . . . . . . . . . . . 411

Procedure 105 Setting passwords for the administrator and

temporary IP Telephone Installer . . . . . . . . . . . . . . . . . . 417

Procedure 106

Installing IP Phone hardware components . . . . . . . . . .420

Communication Server 1000E Installation and Configuration

Page 26 of 488 List of Procedures

Procedure 107 Entering IP Telephone boot parameters using manual

configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

Procedure 108 Entering IP Phone boot parameters using full DHCP

parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428

Procedure 109 Entering IP Phone boot parameters using partial

DHCP parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

Procedure 110

Using Set-Based Installation . . . . . . . . . . . . . . . . . . . . . 433

Procedure 111

Configuring the IP Softphone 2050 . . . . . . . . . . . . . . . . 436

Procedure 112

Installing the USB Headset Kit . . . . . . . . . . . . . . . . . . . . 437

Procedure 113

Installing the IP Softphone 2050 on your PC . . . . . . . . 437

Procedure 114 Displaying registered IP Phones in

Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Procedure 115

Installing and connecting a QUA6 PFTU . . . . . . . . . . . 442

Procedure 116 Connecting an analog (500/2500-type) telephone

to a PFTU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .450

Procedure 117

Connecting a Trunk to a PFTU . . . . . . . . . . . . . . . . . . . . 452

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Procedure 118 Installing an alarm using an alarm port

assigned in LD 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .456

Procedure 119

Configuring a survivable MG 1000T Expansion . . . . . . 472

Procedure 120 Configuring the IP telephony node for

Alternate primary controller . . . . . . . . . . . . . . . . . . . . . . 473

Procedure 121 Verifying the operation of a Voice Gateway Media Card in an MG 1000T expansion

in Survivable Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .475

Procedure 122

Retrieving CDR files using XModem . . . . . . . . . . . . . . . 476

Procedure 123

Configuring the basic system . . . . . . . . . . . . . . . . . . . . 480

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About this document

This document is a global document. Contact your system supplier or your Nortel representative to verify that the hardware and software described are supported in your area.

Subject

This document provides the information necessary to install and configure a Nortel Networks Communication Server 1000E system.

WAR NING

Before a CS 1000E system can be installed, a network assessment must be performed and the network must be VoIP-ready.

If the minimum VoIP network requirements are not met, the system will not operate properly.

For information on the minimum VoIP network requirements and converging a data network with VoIP, refer to Converging the Data Network with VoIP (553-3001-160).

Note on legacy products and releases

This NTP contains information about systems, components, and features that are compatible with Nortel Communication Server 1000 Release 4.5

Communication Server 1000E Installation and Configuration

Page 30 of 488 About this document

software. For more information on legacy products and releases, click the Technical Documentation link under Support & Training on the Nortel home page:

www.nortel.com

Applicable systems

This document applies to the Communication Server 1000E (CS 1000E) system.

Note: When upgrading software, memory upgrades may be required on the Signaling Server, the Call Server, or both.

Conventions

In this document, the CS 1000E system is referred to generically as “system.”

Related information

This section lists information sources that relate to this document.

NTPs

The following NTPs are referenced in this document:

• Converging the Data Network with VoIP (553-3001-160)

• ISDN Primary Rate Interface: Installation and Configuration (553-3001-201)

• Circuit Card: Description and Installation (553-3001-211)

• IP Peer Networking: Installation and Configuration (553-3001-213)

• Signaling Server: Installation and Configuration (553-3001-212)

• IP Peer Networking: Installation and Configuration (553-3001-213)

• ISDN Basic Rate Interface: Installation and Configuration (553-3001-218)

• Features and Services (553-3001-306)

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