Nortel Networks 1000E User Manual

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Nortel Communication Server 1000

Nortel Communication Server 1000 Release 4.5

Communication Server 1000E

Installation and Configuration

Document Number: 553-3041-210 Document Release: Standard 4.00 Date: September 2007

Year Publish FCC TM

The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks

Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

Page 3 of 488

Revision history

September 2007

Standard 4.00. This document is up-issued with corrections from CRs Q01338671, Q01459735, and Q01651880.

July 2006

Standard 3.00. This document is up-issued with corrections from CR Q001324850.

August 2005

Standard 2.00. This document is issued for Communication Server 1000 Release 4.5.

September 2004

Standard 1.00. This document is issued for Communication Server 1000 Release 4.5.

Communication Server 1000E Installation and Configuration

Page 4 of 488 Revision history

553-3041-210 Standard 4.00 September 2007

Page 5 of 488

List of Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 17

About this document . . . . . . . . . . . . . . . . . . . . . . . 29

Subject .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Applicable systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Conventions .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Related information .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . 33

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Lifting system equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Handling circuit cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installation summary . . . . . . . . . . . . . . . . . . . . . . . 37

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installation tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

System components . . . . . . . . . . . . . . . . . . . . . . . . 41

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Communication Server 1000E Installation and Configuration

Page 6 of 488 Contents

CS 1000E Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Backup and restore enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

New backup rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Media Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Media Gateway Expander .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

19-inch Rack Mount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

BayStack 470 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

BayStack 460 Layer 2 switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

MRV Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

19-inch rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

System cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Miscellaneous system components .. . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Uninterruptible Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Rack-mounting the components . . . . . . . . . . . . . . 73

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Lifting system components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Guidelines for component placement in a rack . . . . . . . . . . . . . . . . . . 75

Rack-mounting a CS 1000E Call Server . . . . . . . . . . . . . . . . . . . . . . . 76

Rack-mounting a Media Gateway or Media Gateway Expander . . . . . 77

Rack-mounting a Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Rack-mounting a Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Rack-mounting a BayStack 470 Switch . . . . . . . . . . . . . . . . . . . . . . . . 90

Rack-mounting a BayStack 460 Power over Ethernet unit . . . . . . . . . 90

553-3041-210 Standard 4.00 September 2007

Contents Page 7 of 488

Installing system grounds . . . . . . . . . . . . . . . . . . . 91

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Installing a ground bar .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Grounding a CS 1000E Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Grounding a Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Grounding a Media Gateway powered by the same electrical panel . . 96

Grounding a Media Gateway powered by multiple electrical panels . . 97

Grounding a Media Gateway Expander . . . . . . . . . . . . . . . . . . . . . . . . 98

Grounding other rack-mounted components .. . . . . . . . . . . . . . . . . . . . 99

Grounding equipment in the UK .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Connecting CS 1000E system components . . . . . 103

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Connecting Call Server 0 to Call Server 1 . . . . . . . . . . . . . . . . . . . . . . 104

Connecting the CS 1000E Core Call Servers to an MG 1000E . . . . . . 106

Connecting a Signaling Server to the ELAN subnet .. . . . . . . . . . . . . . 111

Connecting a Signaling Server to the TLAN subnet .. . . . . . . . . . . . . . 112

Inserting a Shielded 50-pin to Serial/ELAN/TLAN

adapter onto a Media Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Connecting a Media Card to the ELAN subnet .. . . . . . . . . . . . . . . . . . 114

Connecting a Media Card to the TLAN subnet .. . . . . . . . . . . . . . . . . . 115

Connecting a Media Gateway to a Media Gateway Expansion . . . . . . 116

Installing software on the CS 1000E . . . . . . . . . . . 119

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Connecting MG 1000T system components . . . . . 153

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Communication Server 1000E Installation and Configuration

Page 8 of 488 Contents

Connecting an MG 1000T Core to a Survivable

MG 1000T Expansion .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Connecting an MG 1000T Core to the ELAN subnet . . . . . . . . . . . . . 161

Connecting a Signaling Server to the ELAN subnet . . . . . . . . . . . . . . 162

Connecting a Signaling Server to the TLAN subnet . . . . . . . . . . . . . . 163

Inserting a Shielded 50-pin to Serial/ELAN/TLAN

adapter onto a Media Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Connecting a Media Card to the ELAN . . . . . . . . . . . . . . . . . . . . . . . . 165

Connecting a Media Card to the TLAN subnet . . . . . . . . . . . . . . . . . . 166

Connecting a Media Gateway to a Media Gateway Expansion . . . . . . 166

Installing and configuring the Signaling Server

software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Signaling Server Software Install Tool .. . . . . . . . . . . . . . . . . . . . . . . . 169

Installing the software .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Logging in to the Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Verifying a successful configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Testing the Leader Signaling Server .. . . . . . . . . . . . . . . . . . . . . . . . . . 197

Configuring the CS 1000E Call Server . . . . . . . . . 199

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Enabling the Login Name option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Configuring login IDs and passwords . . . . . . . . . . . . . . . . . . . . . . . . . 202

Enabling the multi-user option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Configuring pseudo-terminals (PTYs) . . . . . . . . . . . . . . . . . . . . . . . . . 207

Checking PTY status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Configuring Virtual Tone and Conference Circuits . . . . . . . . . . . . . . . 210

Configuring the MG 1000E Bandwidth Management Zones . . . . . . . . 211

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Contents Page 9 of 488

Configuring the MG 1000E ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Configuring Digitone Receivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Configuring Tone Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Logging in to Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Importing preconfigured IP telephony files . . . . . . . . . . . . . . . . . . . . . 219

Reviewing and submitting IP telephony node configuration files . . . . 221

Adding a Follower Signaling Server to an IP telephony node . . . . . . . 221

Performing a datadump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Configuring a Small System Controller . . . . . . . . 225

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Adding a software daughterboard and remote security device . . . . . . . 226

Adding a 100BaseT daughterboard (dual port) .. . . . . . . . . . . . . . . . . . 227

Adding a 100BaseT daughterboard (single port) . . . . . . . . . . . . . . . . . 231

Installing software on an MG 1000E

Small System Controller . . . . . . . . . . . . . . . . . . . . . 235

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Installing software on an MG 1000E SSC . . . . . . . . . . . . . . . . . . . . . . 236

Installing software on an MG 1000T

Small System Controller . . . . . . . . . . . . . . . . . . . . . 241

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Software Installation Program .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Keycodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Installing software on an SSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Setting the system time and date .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Communication Server 1000E Installation and Configuration

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Connecting a Terminal Server . . . . . . . . . . . . . . . . 253

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Configuring a Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Telnet Terminal Server virtual management port . . . . . . . . . . . . . . . . . 258

Telnet CS 1000E COM port from a PC . . . . . . . . . . . . . . . . . . . . . . . . 258

Configuring a transparent rlogin port . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Accessing an MRV Console Port through the on-board modem . . . . . 264

CS 1000E COM port types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Configuring a terminal and SDI ports . . . . . . . . . . 267

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Setting the TTY terminal port .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Traditional terminal SDI connection . . . . . . . . . . . . . . . . . . . . . . . . . . 268

CS 1000E Core Call Server SDI connection . . . . . . . . . . . . . . . . . . . . 269

MG 1000E SDI connection .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

MG 1000T SDI connection .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Signaling Server SDI connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

BayStack 470 SDI connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Media Card SDI connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Verifying the network . . . . . . . . . . . . . . . . . . . . . . . 277

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Checking the status of the ELAN network interfaces .. . . . . . . . . . . . . 278

Checking the status of the HSP ports . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Checking the status of the MG 1000T 100BaseT links . . . . . . . . . . . . 283

Checking MG 1000T trunking functionality . . . . . . . . . . . . . . . . . . . . 287

Establish CS 1000E DID calls from MG 1000T . . . . . . . . . . . . . . . . . 287

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Installing and cross-connecting a trunk card . . . . 289

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Circuit card options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Digital trunk cards .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Connecting a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Universal Trunk card connections .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

E&M Trunk card connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

Trunk connections (Europe) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

Trunk connections (UK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Verifying trunk functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

Installing and configuring a

Voice Gateway Media Card . . . . . . . . . . . . . . . . . . . 319

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Configuring a card .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Adding a card to an IP telephony node . . . . . . . . . . . . . . . . . . . . . . . . . 321

Configuring a card as a node Leader .. . . . . . . . . . . . . . . . . . . . . . . . . . 325

Configuring voice gateway channels using Element Manager . . . . . . . 325

Configuring voice gateway channels using LD 14 . . . . . . . . . . . . . . . . 327

Saving configuration changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Installing a CompactFlash .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Installing a card in a Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Verifying a card .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Disabling a card .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Disabling a card unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Enabling a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Enabling a card unit .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Verifying functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Communication Server 1000E Installation and Configuration

Page 12 of 488 Contents

Upgrading loadware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Installing the Main Distribution Frame . . . . . . . . . 353

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Terminal block requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Installing a BIX cross-connect terminal . . . . . . . . . . . . . . . . . . . . . . . . 354

Installing a Krone Test Jack Frame for the UK . . . . . . . . . . . . . . . . . . 356

Connecting the cables to the Media Gateways . . . . . . . . . . . . . . . . . . . 360

Configuring an IP telephony node . . . . . . . . . . . . 365

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Before you begin .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Configuring MS Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

Logging in to Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Importing preconfigured IP telephony files . . . . . . . . . . . . . . . . . . . . . 372

Reviewing and submitting IP telephony node configuration files . . . . 374

Adding a Follower Signaling Server to an IP telephony node . . . . . . . 379

Performing a datadump .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

Installing Line cards and

cross-connecting telephones . . . . . . . . . . . . . . . . 383

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Card placement in a Media Gateway or a Media Gateway Expansion . 386

Cross-connecting telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

Connecting a telephone without a PFTU . . . . . . . . . . . . . . . . . . . . . . . 388

Connecting an off-premise telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 389

Connecting an attendant console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

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Contents Page 13 of 488

Installing and configuring IP Phones . . . . . . . . . . 395

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

Package components for the IP Phones .. . . . . . . . . . . . . . . . . . . . . . . . 397

Configuring VoIP bandwidth management zones . . . . . . . . . . . . . . . . 408

Configuring virtual superloops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

Configuring an IP Phone using LD 11 . . . . . . . . . . . . . . . . . . . . . . . . . 411

Setting administrator and temporary IP Telephone

Installer passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

Installing IP Phone hardware components . . . . . . . . . . . . . . . . . . . . . . 420

Configuring the IP Phone boot parameters . . . . . . . . . . . . . . . . . . . . . . 424

Entering IP Phone boot parameters using manual configuration . . . . . 425

Entering IP Phone boot parameters using full DHCP parameters . . . . 428

Entering IP Phone boot parameters using partial DHCP parameters . . 430

Using Set-Based Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433

Installing the IP Softphone 2050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

Verifying IP Phone functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Displaying registered IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Installing and cross-connecting a

Power Fail Transfer Unit . . . . . . . . . . . . . . . . . . . . . 441

Contents .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

Installing and connecting a QUA6 PFTU . . . . . . . . . . . . . . . . . . . . . . . 442

Installing and connecting a third-party PFTU .. . . . . . . . . . . . . . . . . . . 447

Connecting an analog (500/2500-type) telephone to a PFTU .. . . . . . . 448

Connecting a trunk to a PFTU .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452

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Page 14 of 488 Contents

Installing and cross-connecting

an external alarm from a PFTU . . . . . . . . . . . . . . . 455

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

Installing an alarm using an alarm port assigned in LD 15 . . . . . . . . . 456

Installing an alarm through QUA6 PFTU connections . . . . . . . . . . . . 457

Configuring MG 1000T survivability and alternate

primary controller . . . . . . . . . . . . . . . . . . . . . . . . . . 461

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

MG 1000T switch over to Survival Mode . . . . . . . . . . . . . . . . . . . . . . 462

Switchback from Survival Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464

LOCK and UNLOCK commands .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Database synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

Configuring a survivable MG 1000T Expansion . . . . . . . . . . . . . . . . . 472

Printing Survivable MG 1000T Expansion parameters . . . . . . . . . . . . 473

Configuring Alternate primary controller .. . . . . . . . . . . . . . . . . . . . . . 473

Verifying IP telephony node operation in Survival Mode . . . . . . . . . . 475

Retrieving CDR records from a survivable MG 1000T Expansion . . . 476

Basic system telephony configuration . . . . . . . . . 479

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

Basic system configuration .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

MG 1000T card slot assignment .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484

TN assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485

Configuring IP Peer Networking and

managing the Gatekeeper database . . . . . . . . . . . 487

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487

Introduction .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487

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Contents Page 15 of 488

Implementation summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 487

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List of Procedures

Procedure 1

Rack-mounting a CS 1000E Call Server . . . . . . . . . . . . 77

Procedure 2

Removing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Procedure 3 Rack-mounting a Media Gateway or Media Gateway

Expander . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Procedure 4

Preparing a Signaling Server for rack-mounting . . . . .83

Procedure 5

Rack-mounting a Signaling Server . . . . . . . . . . . . . . . .86

Procedure 6

Installing an NTBK80 Ground Bar . . . . . . . . . . . . . . . . . 93

Procedure 7

Installing an NTDU6201 Ground Bar . . . . . . . . . . . . . . . 94

Procedure 8 Grounding Media Gateways powered by the same

electrical panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Procedure 9 Grounding Media Gateways powered by multiple

electrical panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

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Procedure 10

Grounding a Media Gateway Expander . . . . . . . . . . . . 98

Procedure 11

Grounding equipment in the UK . . . . . . . . . . . . . . . . . . 101

Procedure 12

Connecting co-located Call Servers . . . . . . . . . . . . . . . 105

Procedure 13

Connecting Campus Redundant Call Servers . . . . . . . 106

Procedure 14 Connecting the CS 1000E Core Call Servers to

an MG 1000E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Procedure 15 Connecting an MG 1000E in the Dual Homed

configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Procedure 16

Connecting a Signaling Server to the ELAN . . . . . . . . 111

Procedure 17 Connecting a Signaling Server to the TLAN subnet . . 112

Procedure 18 Inserting a Shielded 50-pin to Serial/ELAN/TLAN

adapter on to a Media Card . . . . . . . . . . . . . . . . . . . . . . 113

Procedure 19

Connecting a Media Card to the ELAN subnet . . . . . . . 114

Procedure 20

Connecting a Media Card to the TLAN subnet . . . . . . . 115

Procedure 21 Connecting a Media Gateway to a Media Gateway

Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

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Procedure 22

Installing the software on the Call Server . . . . . . . . . . . 120

Procedure 23

Verifying the installation database . . . . . . . . . . . . . . . . 139

Procedure 24

Reconfiguring I/O ports and call registers . . . . . . . . . . 140

Procedure 25

Switching call processing to the Call Server . . . . . . . . 141

Procedure 26

Testing the Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Procedure 27

Installing the software on the second Call Server . . . . 141

Procedure 28

Making the system redundant . . . . . . . . . . . . . . . . . . . . 142

Procedure 29

Testing Call Server 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Procedure 30

Switching call processing . . . . . . . . . . . . . . . . . . . . . . 149

Procedure 31

Testing Call Server 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Procedure 32

Switching call processing . . . . . . . . . . . . . . . . . . . . . . 151

Procedure 33 Performing a data dump to backup the

customer database: . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Procedure 34 Connecting the MG 1000T Core to an

MG 1000T Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

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Procedure 35 Connecting an MG 1000T Core to the ELAN subnet . . 161

Procedure 36 Connecting a Signaling Server to the ELAN subnet . . 162

Procedure 37 Connecting a Signaling Server to the TLAN subnet . . 163

Procedure 38 Inserting a Shielded 50-pin to Serial/ELAN/TLAN

adapter on to a Media Card . . . . . . . . . . . . . . . . . . . . . . 164

Procedure 39

Connecting a Media Card to the ELAN . . . . . . . . . . . . . 165

Procedure 40

Connecting a Media Card to the TLAN subnet . . . . . . . 166

Procedure 41 Connecting a Media Gateway to a

Media Gateway Expansion . . . . . . . . . . . . . . . . . . . . . . . 166

Procedure 42

Downloading the Signaling Server CD image . . . . . . . 170

Procedure 43

Creating a Signaling Server Software CD-ROM . . . . . . 171

Procedure 44

Installing the Signaling Server software . . . . . . . . . . . . 172

Procedure 45

Logging in to the Signaling Server . . . . . . . . . . . . . . . . 196

Procedure 46 Verifying the Signaling Server Ethernet connection . . 197

Procedure 47

Enabling the Login Name option . . . . . . . . . . . . . . . . . . 201

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Procedure 48

Configuring login IDs and passwords . . . . . . . . . . . . . . 203

Procedure 49

Enabling the multi-user option . . . . . . . . . . . . . . . . . . . 206

Procedure 50

Configuring pseudo-terminals (PTYs) . . . . . . . . . . . . . . 207

Procedure 51

Checking PTY status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Procedure 52 Configuring MG 1000E Bandwidth Management

Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

Procedure 53

Launching Element Manager . . . . . . . . . . . . . . . . . . . . .216

Procedure 54

Importing an existing node . . . . . . . . . . . . . . . . . . . . . . 219

Procedure 55

Performing a datadump using Element Manager . . . . . 221

Procedure 56 Installing an SSC NTM400 Software daughterboard and

NTDK57 (NT_REM) remote security device . . . . . . . . . 227

Procedure 57 Adding a 100BaseT daughterboard (dual port)

to an SSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Procedure 58 Adding a 100BaseT daughterboard (single port)

to an SSC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Procedure 59

Installing software on an MG 1000E SSC . . . . . . . . . . . 236

Communication Server 1000E Installation and Configuration

Page 22 of 488 List of Procedures

Procedure 60

Installing software on an SSC . . . . . . . . . . . . . . . . . . . . 245

Procedure 61

Setting system time and date . . . . . . . . . . . . . . . . . . . .250

Procedure 62

Connecting a Terminal Server to the system . . . . . . . . 256

Procedure 63

Configure IP address for the Terminal Server . . . . . . . 257

Procedure 64

Run telnet from PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Procedure 65 Accessing a CS 1000E from a PC through telnet

Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Procedure 66

Configuring a transparent rlogin port . . . . . . . . . . . . . . 260

Procedure 67

Configuring a transparent rlogin port . . . . . . . . . . . . . . 263

Procedure 68 Accessing an MRV Console Port through the

on-board modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Procedure 69

Connecting SDI ports on the Media Gateways . . . . . . . 272

Procedure 70 Connecting the maintenance PC to a

Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Procedure 71 Checking the status of the ELAN network interfaces . 278

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Procedure 72 Checking the status of MG 1000T Core to MG 1000T

Expansion (1 - 4) 100BaseT links . . . . . . . . . . . . . . . . . . 283

Procedure 73

Checking the status of the MG 1000T trunks . . . . . . . . 287

Procedure 74

Check CS 1000E DID calls from MG 1000T . . . . . . . . . . 287

Procedure 75

Connecting a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

Procedure 76 Adding a Voice Gateway Media Card to an IP

telephony node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321

Procedure 77 Adding voice gateway channels using Element

Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325

Procedure 78

Configuring voice gateway channels using LD 14 . . . . 328

Procedure 79

Installing the CompactFlash . . . . . . . . . . . . . . . . . . . . . 332

Procedure 80 Installing a Voice Gateway Media Card in a card slot . 338

Procedure 81

Displaying the Voice Gateway Media Card status . . . .340

Procedure 82 Displaying the Voice Gateway status

for all voice gateway channels . . . . . . . . . . . . . . . . . . . .341

Procedure 83 Displaying the status of Voice Gateway Media

Card units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344

Communication Server 1000E Installation and Configuration

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Procedure 84 Displaying the status of one unit on a Voice

Gateway Media Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Procedure 85 Disabling a Voice Gateway Media Card using Element

Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Procedure 86 Disabling a Voice Gateway Media Card unit using

Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Procedure 87 Enabling a Voice Gateway Media Card using Element

Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

Procedure 88 Enabling a Voice Gateway Media Card unit using

Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Procedure 89

Installing a BIX cross-connect terminal . . . . . . . . . . . . 354

Procedure 90

Installing the Krone Test Jack Frame (UK) . . . . . . . . . . 358

Procedure 91

Connecting the cables to the Media Gateways . . . . . . 360

Procedure 92

Turning off browser caching in Internet Explorer . . . . 367

Procedure 93

Logging in to Element Manager . . . . . . . . . . . . . . . . . . . 370

Procedure 94

Importing an existing node . . . . . . . . . . . . . . . . . . . . . . 372

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Procedure 95 Reviewing and submitting IP telephony

node configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374

Procedure 96 Adding a Follower Signaling Server to the

IP telephony node in Element Manager . . . . . . . . . . . . 379

Procedure 97

Performing a datadump using Element Manager . . . . . 380

Procedure 98

Cross-connecting telephones . . . . . . . . . . . . . . . . . . . .386

Procedure 99

Connecting a telephone without a PFTU . . . . . . . . . . .389

Procedure 100

Connecting an off-premise telephone . . . . . . . . . . . . . .390

Procedure 101

Connecting an attendant console . . . . . . . . . . . . . . . . .391

Procedure 102 Configuring VoIP bandwidth management zones

using the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .408

Procedure 103

Configuring virtual superloops . . . . . . . . . . . . . . . . . . .410

Procedure 104

Configuring the IP Phones . . . . . . . . . . . . . . . . . . . . . . . 411

Procedure 105 Setting passwords for the administrator and

temporary IP Telephone Installer . . . . . . . . . . . . . . . . . . 417

Procedure 106

Installing IP Phone hardware components . . . . . . . . . .420

Communication Server 1000E Installation and Configuration

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Procedure 107 Entering IP Telephone boot parameters using manual

configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

Procedure 108 Entering IP Phone boot parameters using full DHCP

parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428

Procedure 109 Entering IP Phone boot parameters using partial

DHCP parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

Procedure 110

Using Set-Based Installation . . . . . . . . . . . . . . . . . . . . . 433

Procedure 111

Configuring the IP Softphone 2050 . . . . . . . . . . . . . . . . 436

Procedure 112

Installing the USB Headset Kit . . . . . . . . . . . . . . . . . . . . 437

Procedure 113

Installing the IP Softphone 2050 on your PC . . . . . . . . 437

Procedure 114 Displaying registered IP Phones in

Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Procedure 115

Installing and connecting a QUA6 PFTU . . . . . . . . . . . 442

Procedure 116 Connecting an analog (500/2500-type) telephone

to a PFTU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .450

Procedure 117

Connecting a Trunk to a PFTU . . . . . . . . . . . . . . . . . . . . 452

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Procedure 118 Installing an alarm using an alarm port

assigned in LD 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .456

Procedure 119

Configuring a survivable MG 1000T Expansion . . . . . . 472

Procedure 120 Configuring the IP telephony node for

Alternate primary controller . . . . . . . . . . . . . . . . . . . . . . 473

Procedure 121 Verifying the operation of a Voice Gateway Media Card in an MG 1000T expansion

in Survivable Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .475

Procedure 122

Retrieving CDR files using XModem . . . . . . . . . . . . . . . 476

Procedure 123

Configuring the basic system . . . . . . . . . . . . . . . . . . . . 480

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About this document

This document is a global document. Contact your system supplier or your Nortel representative to verify that the hardware and software described are supported in your area.

Subject

This document provides the information necessary to install and configure a Nortel Networks Communication Server 1000E system.

WAR NING

Before a CS 1000E system can be installed, a network assessment must be performed and the network must be VoIP-ready.

If the minimum VoIP network requirements are not met, the system will not operate properly.

For information on the minimum VoIP network requirements and converging a data network with VoIP, refer to Converging the Data Network with VoIP (553-3001-160).

Note on legacy products and releases

This NTP contains information about systems, components, and features that are compatible with Nortel Communication Server 1000 Release 4.5

Communication Server 1000E Installation and Configuration

Page 30 of 488 About this document

software. For more information on legacy products and releases, click the Technical Documentation link under Support & Training on the Nortel home page:

www.nortel.com

Applicable systems

This document applies to the Communication Server 1000E (CS 1000E) system.

Note: When upgrading software, memory upgrades may be required on the Signaling Server, the Call Server, or both.

Conventions

In this document, the CS 1000E system is referred to generically as “system.”

Related information

This section lists information sources that relate to this document.

NTPs

The following NTPs are referenced in this document:

• Converging the Data Network with VoIP (553-3001-160)

• ISDN Primary Rate Interface: Installation and Configuration (553-3001-201)

• Circuit Card: Description and Installation (553-3001-211)

• IP Peer Networking: Installation and Configuration (553-3001-213)

• Signaling Server: Installation and Configuration (553-3001-212)

• IP Peer Networking: Installation and Configuration (553-3001-213)

• ISDN Basic Rate Interface: Installation and Configuration (553-3001-218)

• Features and Services (553-3001-306)

553-3041-210 Standard 4.00 September 2007

About this document Page 31 of 488

• Software Input/Output: Administration (553-3001-311)

• Element Manager: System Administration (553-3001-332)

• IP Line: Description, Installation, and Operation (553-3001-365)

• Telephones and Consoles: Description, Installation, and Operation (553-3001-367)

• IP Phones: Description, Installation, and Operation (553-3001-368)

• Software Input/Output: Maintenance (553-3001-511)

• ISDN Primary Rate Interface: Maintenance (553-3001-517)

• ISDN Basic Rate Interface: Maintenance (553-3001-518)

• Communication Server 1000S: Overview (553-3031-010)

• Communication Server 1000S: Planning and Engineering (553-3031-120)

• Communication Server 1000S: Upgrade Procedures (553-3031-258)

• Communication Server 1000S: Maintenance (553-3031-500)

Safety instructions

This section contains information on the following topics:

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Lifting system equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Handling circuit cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Installing telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Introduction

Safety issues associated with the installation of a CS 1000E are identified in this section. To avoid personal injury and equipment damage, review the safety instructions before handling the equipment.

WAR NING

Failure to follow the safety instructions in this chapter could result in personal injury.

CAUTION — Damage to Equipment

Failure to follow the safety instructions in this chapter could result in damage to equipment.

Communication Server 1000E Installation and Configuration

Page 34 of 488 Safety instructions

Lifting system equipment

Care should be exercised when lifting system components. If necessary, get assistance to lift a component or install a component in a rack. The weight of the system component can be found in the component profiles in “System components” on page 41.

Before lifting or installing a component:

• Ensure that the planned location and the route to that location are free of obstacles and debris.

• Determine the weight of the components (see component profiles in “System components” on page 41).

• Get help with heavy components or components that are to be placed in the upper section of a rack.

Handling circuit cards

CAUTION WITH ESDS DEVICES

Static electricity can damage circuit cards. Wear an antistatic wrist strap when handling circuit cards or their components.

Follow these precautions when handling circuit cards:

1 Unpack or handle cards away from electric motors, transformers, or

similar machinery.

2 Handle cards by the edges only. Do not touch the contacts or

components.

3 Set cards on a protective antistatic bag. If an antistatic bag is not

available, hold the card or set it in a card slot unseated.

4 Store cards in protective packing.

5 Do not stack cards on top of each other unless they are packaged.

6 Wear a properly connected antistatic wrist strap when you work on the

equipment.

553-3041-210 Standard 4.00 September 2007

Installing telephones

Follow these safety instructions when installing telephone equipment:

• Never install telephone wiring during a lightning storm.

• Never install a telephone jack in wet locations unless the jack is designed for wet locations.

• Never touch an uninsulated telephone wire or terminal unless the telephone line is disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

Using telephones

These safety precautions are intended to reduce the risk of fire, electric shock, and personal injury. Always follow these basic safety precautions when using telephone equipment:

• Follow all warnings and instructions marked on the product.

• Before you clean a telephone, remove the plug from the wall outlet. Use a damp cloth for cleaning. Do not use liquid cleaners or aerosol cleaners.

• Do not use the telephone near water (for example, near a tub or sink).

Safety instructions Page 35 of 488

• Do not place the telephone on a piece of furniture that is unstable. The telephone can fall, causing serious damage to the telephone.

• Slots in the Media Gateway and the telephone are for ventilation. These slots protect the equipment from overheating. Never block or cover these slots.

• Never block the openings on a telephone by placing it on a surface like a bed, sofa, or rug. Never place a telephone near or over a radiator or heat register. Do not place it in a built-in installation, unless there is correct ventilation.

• Only operate a telephone from the type of power source indicated on the marking label. If you are not sure of the type of power supply, check with your distributor.

Communication Server 1000E Installation and Configuration

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• Some equipment has a three-wire grounding plug. This type of plug has a third grounding pin. As a safety feature, the plug only fits into an isolated ground outlet. If you cannot insert the plug completely into the outlet, contact your electrician to replace the outlet.

• Some equipment has a polarized line plug. This type of plug has one blade wider than the other. As a safety feature, this plug fits into the power outlet one way. If you cannot insert the plug completely into the outlet, try reversing the plug. If the plug still does not fit, contact your electrician to replace the outlet.

• Do not place objects on the power cord. Do not locate the product where persons can walk on the plug.

• Do not overload wall outlets and extension cords, as fire or electrical shock can result.

• Never push objects of any kind into the telephone through the slots. The objects can come in contact with dangerous voltage points. Also, parts can short out, causing the risk of fire or electrical shock.

• Never spill liquid of any kind on the product.

• To reduce the risk of electrical shock, do not disassemble a telephone product.

• Remove the telephone plug from the wall outlet and refer servicing to qualified personnel if:

— the power supply cord or plug is damaged or worn

— liquid has spilled into the telephone

— the telephone has been exposed to rain or water

— the telephone has been dropped or damaged

— the product shows a distinct change in performance

— the telephone does not function correctly under normal

operating conditions

• Avoid using a telephone (except a type without a cord) during an electrical storm. There is a remote risk of electric shock from lightning.

• Do not use the telephone to report a gas leak in the area of the leak.

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Page 37 of 488

Installation summary

This section contains information on the following topics:

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Installation tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Introduction

WAR NING

Before a CS 1000E system can be installed, a network assessment must be performed and the network must be VoIP-ready.

If the minimum VoIP network requirements are not met, the system will not operate properly.

For information on the minimum VoIP network requirements and converging a data network with VoIP, refer to Converging the Data Network with VoIP (553-3001-160).

Before undertaking the installation, review the chapter entitled “Safety instructions” on page 33.

Communication Server 1000E Installation and Configuration

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See “System components” on page 41 to review the profiles of the key system components. For information on the models of telephones compatible with the CS 1000E system, see “Telephones” on page 71.

Installation tasks

Table 1 lists the tasks involved with the installation of a CS 1000E system.

Tabl e 1 List of required installation tasks (Part 1 of 2)

Task Go to page

Rack-mounting the components 73

Installing system grounds 91

Connecting CS 1000E system components 103

Installing software on the CS 1000E 119

Installing and configuring the Signaling Server software

Installing software on an MG 1000E Small System Controller

Installing software on an MG 1000T Small System Controller

Configuring a terminal and SDI ports 267

Connecting a Terminal Server 253

Configuring a Small System Controller 225

Configuring the MG 1000E ports 213

Verifying the network 277

Installing and configuring a Voice Gateway Media Card

Installing the Main Distribution Frame 353

Configuring an IP telephony node 365

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169

235

241

319

Installation summary Page 39 of 488

Tabl e 1 List of required installation tasks (Part 2 of 2)

Task Go to page

Installing Line cards and cross-connecting telephones

Installing and configuring IP Phones 395

Installing and cross-connecting a trunk card 289

Installing and cross-connecting a PowerFailTransferUnit

Installing and cross-connecting an external alarm from a PFTU

Configuring MG 1000T survivability and alternate primary controller

Basic system telephony configuration 477

Configuring IP Peer Networking and managing the Gatekeeper database

383

441

455

461

485

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Page 41 of 488

System components

This section contains information on the following topics:

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

CS 1000E Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Media Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Media Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Media Gateway Expander . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

19-inch Rack Mount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

BayStack 470 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

BayStack 460 Layer 2 switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

MRV Terminal Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

19-inch rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

System cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Miscellaneous system components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Uninterruptible Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Introduction

The CS 1000E system consists of the following components:

• Call Server

• Signaling Server

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•Media Card

• Media Gateway

• Media Gateway Expander

• BayStack 470 Switch

• MRV Terminal Server

• System cables

Note: You must order the power cord specified for your region

The system uses the following customer-supplied components:

• BayStack 460 Layer 2 switch

• 19-inch rack

• Uninterruptible Power Supply (UPS)

CS 1000E Call Server

CAUTION — Damage to Equipment

The CS 1000E Call Server chassis is constructed of light-weight aluminum. It can be damaged if the unit is lifted from the shipping box by its top plate.

The CS 1000E uses a Call Processor Pentium IV (CP PIV) processor for CS 1000 Release 4.5. It features the following enhancements:

• a PCI-based design

• an Intel Pentium IV processor

• two Compact Flash (CF) sockets (one on-board and one hot-swappable on the faceplate)

• 512 MBytes of DRAM memory

The Call Server is shown in Figure 1 on page 43 and in Figure 2 on page 44.

553-3041-210 Standard 4.00 September 2007

Figure 1 CS 1000E Core Call Server (top view)

System components Page 43 of 488

The on-board CF is referred to as the Fixed Media Disk (FMD), and the faceplate CF is referred to as the Removable Media Disk (RMD).

CP PIV has the following new hardware:

• A CP PIV processor board. See Figure 1 and Figure 2 on page 44.

• A blank panel.

Note: The front panel USB port on the CP PIV card is intended for future applications.

The Call Server uses IP protocols to control all IP Phones, media services, and interfaces to other gateways and applications.

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The CS 1000E Call Server has a second processor running in “warm standby” mode. This processor (Core Call Server 1) resides in a duplicate chassis that can be located anywhere.

Figure 2 CS 1000E Core Call Server (front view)

Backup and restore enhancements

The backup rules group of commands was introduced in CS 1000 Release 4.0 with the single rule type Secondary Call Server (SCS). Backup and restore

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enhancements apply to both CP PII and CP PIV system configurations, unless otherwise noted.

Note: This feature does not actually perform an EDD, which must be initiated through an appropriate command in LD 43.

New backup rules

Three new backup rule types are introduced with CP PIV:

• FTP — an external FTP server is accessed for storing or retrieving backup data.

• FMD — fixed media device for storing backup data in a special directory on the /u partition. A CP PII system stores the data on a local hard drive, while a CP PIV system uses an on-board Compact Flash card.

• RMD — removable media device for storing backup data. The RMD rule type is available only on a CP PIV system.

Note: New backup rules are not available for Geographic Redundancy Database Replication Control (GRDRC).

For more detailed information about backup and restore commands, see

Communication Server 1000M and Meridian 1: Large System Maintenance

(553-3021-500).

System components Page 45 of 488

Signaling Server

The Signaling Server, as shown in Figure 3 and describ ed in Table 2, provides signaling interfaces to the network using software components that run on a real-time operating system. You can install Signaling Servers in a load-sharing redundant configuration for higher scalability and reliability.

The Signaling Server is equipped with several software components:

• IP Phone Terminal Proxy Server (TPS)

• H.323 Signaling Gateway (virtual trunk)

• H.323 Gatekeeper

•SIP

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• Network Routing Service

• Element Manager web server

Figure 3 Signaling Server

Tabl e 2 Signaling Server profile (Part 1 of 2)

Property Description

Order Code • NTDU27

Height • 1 U (1 U = 1 3/4 inch or 4.4 cm)

Power • Power status indicator (green LED) is located on

the unit’s faceplate.

• Power cord connector is located on the left-hand corner on the back of the unit.

• Power On/Off switch is on the faceplate.

• Power supplies are factory installed and not customer replaceable.

• Unit is AC powered (100-240 VAC); DC input is not supported.

Cooling • Forced air cooling with front-to-back air flow.

• The fan runs whenever the unit is on.

Card slots • None

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System components Page 47 of 488

Tabl e 2 Signaling Server profile (Part 2 of 2)

Property Description

Connectors (front)

Connectors (rear)

• The DB-9 serial port, the CD-ROM and floppy drives are located on the unit’s faceplate.

• The DB-9 serial port can support a login session for Command Line Interface (CLI) management.

• See Figure 4 on page 48.

• The TLAN network interface (P2) connects the unit to a TLAN network interface on a Layer 2 Switch.

• The ELAN network interface (P1) connects the unit to an ELAN network interface on a Layer 2 Switch.

• The DB-9 serial port can support a login session for Command Line Interface (CLI) management.

• There are three ports not used for any CS 1000E system function. Do not plug any device into these ports.

• See Figure 5 on page 49.

CAUTION — Service Interruption

Do not connect maintenance terminals or modems to the faceplate and I/O panel DB-9 male serial maintenance port at the same time.

For detailed information about the Signaling Server, refer to Signaling Server: Installation and Configuration (553-3001-212).

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Figure 4 Connectors on the front of the Signaling Server

Maintenance portCD-ROM and floppy

drives

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Figure 5 Connectors at the back of the Signaling Server

System components Page 49 of 488

Universal AC power cord connector

Media Card

not used

TLAN (P2)

not used

ELAN (P1)

Maintenance/

Admin port

The Media Card, described in Table 3 and shown in Figure 6, connects an IP and circuit-switched device using Digital Signal Processors (DSPs) for either line or trunk applications. The DSPs, enabled by a Voice Gateway application, performs media transcoding between IP voice packets and circuit-switched devices.

The Media Card also provides echo cancellation and compression/ decompression of voice streams.

Tabl e 3 Media Card profile (Part 1 of 2)

Property Description

Product Code • NTDU41DA

Media Card 32 Port IP Line 3.1/Voice Gateway

• NTDU41DB Media Card 8 Port IP Line 3.1/Voice Gateway

Power • Powered through a Media Gateway or a Media

Gateway Expander.

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Tabl e 3 Media Card profile (Part 2 of 2)

Property Description

Cooling • Provided by the Media Gateway or Media

Gateway Expander.

Connectors (front)

Connectors (back)

• The PC Card slot can be used to deliver software or for additional storage.

• The maintenance port provides access to the card for OA&M purposes.

• The Shielded 50-pin to Serial/ELAN/TLAN adapter provides connections to the card through the connector labelled Card 1, Card 2, Card 3, or Card 4 that corresponds to the card location.

• See Figure 34 on page 113.

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Figure 6 Media Card

System components Page 51 of 488

PC Card

slot

Media Gateway

The media gateway is shown in Figure 7 on page 52 and described Table 4 on

page 52.

Maintenance

port

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Figure 7 5-pair Cable Connectors on the Media Gateway

25-pair connectors

CAUTION — Damage to Equipment

Do not block equipment ventilation openings.

Tabl e 4 Media Gateway profile (Part 1 of 3)

Property Description

Product Code • NTDU14

Height • less than 5 U (1 U = 1 3/4 inch or 4.4 cm)

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System components Page 53 of 488

Tabl e 4 Media Gateway profile (Part 2 of 3)

Property Description

Power • Power status indicator (Nortel logo) is located on

the unit faceplate.

• Power cord connector is located on the right rear when viewed from the front.

• Power On/Off switch is located behind the faceplate. See Figure 8 on page 56

• Power supplies are factory installed and not customer replaceable.

• Unit is AC powered (100-240 VAC); DC is not supported.

Cooling • Forced air cooling with side-to-side air flow.

• The fans are temperature controlled. The fans run at a reduced speed at room temperature.

• Ensure that equipment ventilation openings are not blocked.

Card slots • Four usable universal card slots: 1 to 4.

• Slot 0 is dedicated to the NTDK20FA or later SSC.

• Slots 1 to 4 support:

— Digital Line cards (maximum four)

— Analog Line cards (maximum four)

— Analog Trunk cards (maximum four)

— Digital Trunk cards (maximum four)

Note: Each MG 1000T with digital trunks must have a clock controller.

— Media Cards (maximum four)

— Application cards (maximum four)

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Tabl e 4 Media Gateway profile (Part 3 of 3)

Property Description

Connectors (rear)

• The 25-pair cable connectors at the back panel (see Figure 7 on page 52) provide access to the cross-connect terminal (Main Distribution Frame).

• The AUX port connects a Power Failure Transfer Unit (PFTU) to the Media Gateway.

• The MG 1000T link ports connect the MG 1000T Expansion to the MG 1000T Core. Port 1 and Port 2 correspond with bulkhead connectors 1 and 2, shown in Figure 8 on page 56.

• The ELAN network interface connects the MG 1000T Core SSC to the ELAN subnet. Port 2 is not used.

• The Attachment Unit Interface (AUI) is used with earlier version SSC which require a Media Access Unit (MAU).

• The SDI connector in the Media Gateway provides an interface for a three-port SDI cable. The three-port cable is used in an MG 1000T to break out into TTY0, TTY1, and TTY2. For MG 1000E this cable is not used unless a maintenance access using TTY0 is desired.

• The DS-30X and CE-MUX cables connect the Media Gateway to the Media Gateway Expander.

DIP switches • DIP switches are available to set the ringing

voltages, ringing frequencies, and message waiting voltages. See Figure 8 on page 56.

553-3041-210 Standard 4.00 September 2007

Figure 7 Connectors at the back of the Media Gateway

System components Page 55 of 488

Universal AC power

cord connector

Port 2

AUI

AUX

SDI Port

MG 1000T ELAN

Port 1

Call Server to Media Gateway link

GND

DS-30X

CE-MUX

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Figure 8 Front of the Media Gateway

DIP switch settings

Power status indicators

Power switch

Bulkhead

connectors

553-3041-210 Standard 4.00 September 2007

Media Gateway Expander

Figure 9 on page 57 shows the Media Gateway Expander and Table 5 on

page 57 describes the expander.

Figure 9 Media Gateway Expander

Slot 10

Slot 9

Slot 8

Slot 7

System components Page 57 of 488

SLOT

553-CSE9032

Tabl e 5 Media Gateway Expander profile (Part 1 of 3)

Property Description

Order Code • NTDU15

Height • less than 5 U (1 U = 1 3/4 inch or 4.4 cm)

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Tabl e 5 Media Gateway Expander profile (Part 2 of 3)

Property Description

Power • Power status indicator (Nortel logo) is located on

Cooling • Forced air cooling with side-to-side air flow.

the unit’s faceplate.

• Power cord connector is located on the right rear when viewed from the front.

• Power On/Off switch is located behind the faceplate. See Figure 8 on page 56

• Power supplies are factory installed and not customer replaceable.

• Unit is AC powered (100-240 VAC); DC is not supported.

• The fans are temperature controlled. The fans run at a reduced speed at room temperature.

• Ensure that equipment ventilation openings are not blocked.

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System components Page 59 of 488

Tabl e 5 Media Gateway Expander profile (Part 3 of 3)

Property Description

Card slots • Four usable universal card slots: 7 to 10. See

Figure 9 on page 57.

• Logical slots 5 and 6 are not supported.

• Slots 7 to 10 support:

— Analog Trunk cards (maximum four)

— Analog Line cards (maximum four)

— Digital Line cards (maximum four)

— Media Cards (maximum four)

— Application cards (maximum four)

Connectors (rear)

• The 25-pair cable connectors at the back of the unit (see Figure 10 on page 60) provide access to the cross-connect terminal (Main Distribution Frame). A Shielded 50-pin to Serial/ELAN/TLAN adapter can also be used.

• The AUX port connects a Power Failure Transfer Unit (PFTU).

• The DS-30X and CE-MUX cables connect the Media Gateway to the Media Gateway Expander.

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Figure 10 Connectors at the back of the Media Gateway Expander

Universal AC power

cord connector

19-inch Rack Mount Kit

DS-30X

25-pair connectors

CE-MUX

A 19-inch Rack Mount Kit (NTTK09AA) is available for mounting a Media Gateway and Media Gateway Expander in a 19-inch rack. It is described in Table 6 on page 60

Tabl e 6

NTTK09AA installation

Order Code Description Qty

P0904844 Left Rack Mount Bracket 1

P0904845 Right Rack Mount Bracket 1

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System components Page 61 of 488

Tabl e 6

NTTK09AA installation

Order Code Description Qty

P0906672 Left Shelf Mounting Bracket U/O 1

P097F813 Screw, .216- 24 X .500 STL 289A 8

P0719943 Sems, Ext Tooth Washer Pan Head, CR Type1A,

P0906671 Right Shelf Mounting Bracket U/O 1

P0719587 Sems, Ext Tooth Washer Pan Head, CR Type

BayStack 470 Switch

The BayStack 470 Switch, described in Table 7 on page 61, provides policy-enabled networking features to optimize consistent performance and behavior of network traffic. The Differentiated Services (DiffServ) network architecture offers varied levels of service for different types of data traffic. DiffServ lets you designate a specific level of performance on a per-packet basis.

Tabl e 7 BayStack 470 Switch profile (Part 1 of 2)

Property Description

Height • 1 U (1 U = 1 3/4 inch or 4.4 cm)

Power • Power status LED indicator on the left side of the

0.164- 32 X

1A, 0.138- 3

unit’s faceplate.

• Power cord connector is located at the left rear of the unit.

• Power supplies are factory installed and not customer replaceable.

• Unit does not support DC input.

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Tabl e 7 BayStack 470 Switch profile (Part 2 of 2)

Property Description

Cooling • Forced air cooling with side-to-side air flow.

Card slots • None

• The three fans run whenever the unit is on.

Connectors (front)

• Unit is DCE for serial port connection to PC; requires null modem for Terminal Server connection.

• Console port default settings: 9600 baud with 8 data bits, 1 stop bit, and no parity as the communications format, with flow control set to enabled.

• 10BaseT/100BaseTX RJ-45 (8-pin modular) port connectors.

For additional information, refer to Using the BayStack 470 Switch.

Figure 11 Ethernet switch

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A third-party data network switch can be used with the system. For more information, refer to Converging the Data Network with VoIP (553-3001-160).

BayStack 460 Layer 2 switch

The BayStack 460 Layer 2 switch, shown in Figure 12 on page 63, adds power in addition to data communications over standard Category 5 LAN drops for powering the IP Phones. The LAN power system eliminates the need to connect each telephone to an AC power outlet saving in desktop wiring and also allowing centralized UPSs for power backups. Using a Power over LAN unit eliminates the need to use separate power transformers for each IP Phone.

Figure 12 Power over LAN unit

System components Page 63 of 488

MRV Terminal Server

The Terminal Server, described in Table 8 on page 65, provides the dedicated rlogin service used to establish serial connection between a CS 1000E and various serial devices. The IP-based Terminal Server provides standard serial ports for applications that use a serial port interface. These applications include billing systems that analyze Call Detail Recording (CDR) records, Site Event Buffers (SEB) that track fault conditions, and various legacy applications such as Property Management System (PMS) interface and intercept Computer applications. In addition, serial ports are used to connect maintenance terminals and modems for support staff.

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Note: PTY ports are software ports and will not work until the system has completed its INI or SYSLOAD . These ports cannot be used by a SEB to track INI/SYSLOAD faults as they will not be able to see these issues. If you wish to capture these messages using an SEB, it is recommended that it be connected to a TTY port such as Port 0, which displays SYS/INI messages.

The Terminal Server is configured to automatically log in to the active Core Call Server upon start-up. It always connects to the Active CPU IP address.

The CS 1000E can configure up to 16 serial ports for applications within the configuration Data Block. Ports can be configured by using:

• login userid of "PTYnn" – TTY ports are specified where nn is the PTY port number configured for a particular TTY within LD 17. If a "PTYnn" userid is specified and that port is busy because of another login, an error message will be produced (on the maintenance consoles, in the report log, or as SNMP alarms).

• no userid or the OTM userid – the highest available PTY port number is selected

The Terminal Server has the following attributes:

• support “rlogin” protocol on local access mode

• support transparent, or binary mode, on “rlogin” connection

• support port speed up to 115kbps

• support auto rlogin connection and auto-retry after being disconnected

• support BOOTP

• support DHCP

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System components Page 65 of 488

• rack mounted to a 19-inch rack

• provide configurable username for each port

Tabl e 8 MRV IR-8020M Terminal Server profile

Property Description

Product Code NTVW00AB

Height • 1 U (1 U = 1 3/4 inch or 4.4 cm)

Power • Power cord connector is located on the left-hand

corner on the unit’s backplane.

• Power supplies are factory installed and not customer replaceable.

• Unit is AC powered (120 V AV @ 1.58 amps).

Cooling • Forced air cooling with side-to-side air flow.

• The fans run at a single speed.

• Ensure that equipment ventilation openings are not blocked.

19-inch rack

All CS 1000E system components are mounted in a customer-supplied 19-inch rack. Ground the rack and equipment to the NTDU6201 Ground Bar.

System cables

Table 9 on page 67 lists the cables required with the CS 1000E system.

Card slots • None

Connectors • Twenty console ports for modular RJ-45

connectors

• One RJ-45 (10BaseT) network interface

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The base marketing package NTHU53AA provides an NTRC17 crossover cable to connect the LAN2 ports of the two core Call Servers. It also contains two MRV Terminal Server cables (NTDU6302) to connect from COM port 1 of both core Call Servers to the MRV Terminal Server.

Note: Order the proper power cord for your region.

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System components Page 67 of 488

Tabl e 9 CS 1000E cables (Part 1 of 3)

Component Descriptions Cable Kits

Communication Server 1000E Call Server NTDU62

Cables & Accessories

Quantity

Qty of 2 MRV Terminal Server cables for connecting COM port 1 of the Call Server to the Terminal Server

HS cross-over cable used to connect the two call processors for redundancy.

Media Gateway/Media Gateway Expander

Media Gateway cable kit NTDU25BA

PC Maintenance Cable for accessing media card from the faceplate

Three-Port SDI cable for connecting MG 1000T to administration and maintenance ports. Can be used for MG 1000Es during initial configuration.

AUX cable for Power Failure Transfer if required NTAK1104 1

25 pin M-F adapter, can be used with the NTBK48AA cable for interconnecting to TTY ports

25 pin F-F adapter, can be used with the NTBK48AA cable for interconnecting to TTY ports

Wrist strap A0783105 1

25 pin F-F Null modem adapter, can be used with the NTBK48AA cable for interconnecting to TTY ports

A0378652

NTDU6302 2

NTRC17BA 1

NTAG81CA 1

NTBK48AA 1

A0601396 1

A0601397 1

25 pin M-F Null modem adapter, can be used with the NTBK48AA cable for interconnecting to TTY ports

RJ45 ethernet cable, used to connect dual and single port 100BT daughter cards from the SSC to the Media Gateway bulk head

Expansion cable kit NTDK89AA

Communication Server 1000E Installation and Configuration

A0381016

NTDU0606

Page 68 of 488 System components

Tabl e 9 CS 1000E cables (Part 2 of 3)

Component Descriptions Cable Kits

Cables & Accessories

Quantity

Expansion cable to connect the Media Gateway DS-30 and CE-MUX to the Media Gateway Expander.

Disposable wrist strap A0783105 1

100BaseT Cross Over Cable, for connecting MG 1000Ts point to point

100BaseT Connection

Signaling Servers, Layer two switch (BS 470), Carrier Cards, ELAN on Gateways

MRV Terminal Server

RJ45 to 9-pin female RS232, 25 feet long, for connecting terminal equipment to the MRV Terminal Server

Terminal server cable kit for interfacing with various terminal ports (that is, Signaling Server, Baystack or Gateway using BK48 cable)

MRV Terminal Server cable for connecting various Terminal Equipment to the Terminal Server

9-pin male to 9-pin female Null Modem adapter for use where connecting to DCE connections

NTDU6303

NTDK95AA 2

NTTK34AA 1

CAT5 Cables

NTVW01iX

NTDU6302 1

N0007485 1

25 to 9-pin male adapter to interface with NTBK48AA cable if desired

Power cords

North American power Cord NTTK14AB

UK power cord NTTK18AB

Euro power cord NTTK16AB

553-3041-210 Standard 4.00 September 2007

N0007488 1

System components Page 69 of 488

Tabl e 9 CS 1000E cables (Part 3 of 3)

Cables &

Component Descriptions Cable Kits

ANZ power cord NTTK15AA

Swiss power cord NTTK17AB

Denmark power cord NTTK22AB

Accessories

Miscellaneous system components

Table 10 contains a list of miscellaneous items that can be used with the CS 1000E system installation.

Table 10 Miscellaneous components

Order Code Description Purpose

Quantity

QUA6A Power Failure Transfer

Unit

NTBK80BA Ground bar Ground Bar Option 11C for same room AC

NTDU6201 Ground bar Ground Bar/LRE - Large

NT6D5304 Ground bar Ground Bar/LRE - Small

NTAK92BA External Protection

Device

NT1R20BA Extended Line card

Off-Premises

Communication Server 1000E Installation and Configuration

To transfer trunk lines during a power failure

Cabinets (1 per system and 2 or more cabinets)

Protects up to four off-premises analog (500/2500-type) telephones

Connects up to eight off-premises analog (500/2500-type) telephones

Page 70 of 488 System components

Uninterruptible Power Supply

Use an Uninterruptible Power Supply (UPS) to provide a backup power supply for:

• CS 1000E (Core Call Server 0 and Core Call Server 1)

• Media Gateway

• Media Gateway Expander

• Signaling Server

• MRV Terminal Server

• BayStack 470-24T

• BayStack 470-48T

• BayStack 460 with Power over LAN

A UPS provides a continuous AC power supply. Refer to Communication Server 1000E: Planning and Engineering (553-3041-120) for calculating power consumption requirements.

Install the UPS unit according to the manufacturer’s instructions.

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Page 71 of 488

Telephones

For information on the various telephones supported on the CS 1000E system, refer to Telephones and Consoles: Description, Installation, and

Operation (553-3001-367) and IP Phones: Description, Installation, and Operation (553-3001-368).

Communication Server 1000E Installation and Configuration

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Page 73 of 488

Rack-mounting the components

This section contains information on the following topics:

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Lifting system components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Guidelines for component placement in a rack. . . . . . . . . . . . . . . . . . . 75

Rack-mounting a CS 1000E Call Server. . . . . . . . . . . . . . . . . . . . . . . . 76

Rack-mounting a Media Gateway or Media Gateway Expander . . . . . 77

Rack-mounting a Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Rack-mounting a Terminal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Rack-mounting a BayStack 470 Switch . . . . . . . . . . . . . . . . . . . . . . . . 90

Rack-mounting a BayStack 460 Power over Ethernet unit. . . . . . . . . . 90

Introduction

All CS 1000E system components are installed in a customer-supplied, 19-inch rack. Also refer to the equipment layout plan and card slot assignment plan for additional information.

Component air circulation is either from front to back or from side to side. Therefore, components can be mounted immediately above or below an installed component. The rack’s u pattern provides adequate clearance between components. For example, a Media Gateway Expander could be installed in the next 5u pattern of mounting holes below an already installed

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Media Gateway. The Media Gateway Expander would be approximately 1/4 in from the Media Gateway.

Note: In the 5u pattern, a “u” is equal to 1.75 in. and includes three holes spaced at 5/8 in. + 5/8 in. + 1/2 in.

Other data communications equipment can be installed in a rack with CS 1000E system components.

Ensure that the unit’s power cord is appropriate for the area’s electrical service. Do not modify or use the supplied AC power cord if it is not the correct type.

This chapter contains the following procedures:

• Procedure 1: "Rack-mounting a CS 1000E Call Server" on page 77

• Procedure 2: "Removing the cover" on page 78

• Procedure 3: "Rack-mounting a Media Gateway or Media Gateway Expander" on page 80

IMPORTANT!

• Procedure 4: "Preparing a Signaling Server for rack-mounting" on

page 83

• Procedure 5: "Rack-mounting a Signaling Server" on page 86

Lifting system components

Exercise care when lifting system components. If necessary, get assistance to lift a component or install components in a rack. Table 11 on page 75 lists the CS 1000E system components provided by Nortel and the weight of each

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Rack-mounting the components Page 75 of 488

component. Consult the manufacturer’s documentation for the weight of other components installed during the CS 1000E system installation.

Table 11 Weight of CS 1000E system components

Component Lbs Kg

CS 1000E Call Server 29 13.2

Signaling Server 23 10.5

Media Gateway without cards

— with 4 cards 26

Media Gateway Expander

— without cards

— with 4 cards

BayStack 470 Switch 14.7 6.7

BayStack 460 Power over Ethernet Switch 12.76 5.8

MRV Terminal Server 11 5

Guidelines for component placement in a rack

When installing equipment, the Layer two switches should be in a central location to allow for easy access of all LAN cabling. The Media Gateways and Media Gateway Expanders must be mounted together vertically, and they must be powered from the same power rail. Typical vertical power bars in equipment racks are rated at 15/20 amps @ 120 volts. Ensure that the equipment load does not exceed the power bar rating. Refer to Communication Server 1000E: Planning and Engineering (553-3041-120) for information on power consumption. Do not place redundant equipment on the same electrical circuit.

13.5

There are no thermal concerns about equipment placement.

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Note 1: Leave wall space for the cross-connect terminal.

Note 2: Position the rack so that you have access to both the front and

rear.

Rack-mounting a CS 1000E Call Server

Items required

The following items are required to mount a CS 1000E Call Server in a 19-inch rack:

• equipment layout plan

• 4 – #10-32 machine screws. Use the screw type recommended by the manufacturer of the equipment racks

CAUTION — Damage to Equipment

The CS 1000E Call Server chassis is constructed of light-weight aluminum. It can be damaged if the unit is lifted from the shipping box by its top plate.

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Rack-mounting the components Page 77 of 488

Procedure 1 Rack-mounting a CS 1000E Call Server

1 Slide the CS 1000E Call Server into the rack until the ear brackets rest

against the rack support. See Figure 13.

Figure 13 CS 1000E Call Server with installed ear brackets

2 Fasten the CS 1000E Call Server to the rack supports with #10-32

machine screws (two screws on each side).

End of Procedure

Rack-mounting a Media Gateway or Media Gateway Expander

References to the Media Gateway in this section also apply to the Media Gateway Expander. The Media Gateway Expander can be mounted either above or below the Media Gateway.

The following items are required to mount each Media Gateway or Media Gateway Expander in a 19-inch rack:

• equipment layout plan

• 8 – #10-32 machine screws

• 19-Inch Rack Mount Kit (NTTK09)

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The 19 Inch Rack Mount Kit (NTTK09) contains the following accessories:

• 1 – left guide bracket

• 1 – right guide bracket

• 1 – left ear bracket

• 1 – right ear bracket

• 4 – #8-32 machine screws

Follow Procedure 2 on page 78 to remove the cover on a Media Gateway or a Media Gateway Expander.

Procedure 2 Removing the cover

1 If the cover lock latches are in their locked position:

a. Use a flat screwdriver to slide the icon away from the latch. Refer to

Figure 14 on page 79.

b. Slide both spring-loaded latches simultaneously down toward the

bottom of the Media Gateway, and pull forward. Then lift the cover upward to remove it from the Media Gateway. Refer to Figure 15 on

page 79.

Note: The bottom of the front cover is supported by, but not secured to, the Media Gateway. Do not drop it.

553-3041-210 Standard 4.00 September 2007

Figure 14 Unlock the latches

Figure 15 Unlock the cover

Rack-mounting the components Page 79 of 488

End of Procedure

Communication Server 1000E Installation and Configuration

Page 80 of 488 Rack-mounting the components

Procedure 3 Rack-mounting a Media Gateway or Media Gateway Expander

1 Fasten the right guide bracket to the right rack support.

a. Insert two #10-32 machine screws into the two middle slots in the

guide bracket and into the respective holes in the right rack support. See Figure 16.

b. Fasten the screws.

Figure 16 Guide bracket installed in a rack

#10-32

2 Fasten the left guide bracket to the left rack support.

a. Insert two #10-32 machine screws into the two middle slots in the

bracket and into the respective holes in the left rack support.

b. Fasten the screws.

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Rack-mounting the components Page 81 of 488

3 Attach the right ear bracket (marked with an “R”) to the holes on the right

side of the Media Gateway.

a. Use two #8-32 machine screws. Position the ear bracket so that the

four holes on the bracket flange are nearer to the rear of the Media Gateway.

Note: To determine the front of the bracket, locate the “R” on the bracket. The “R” must be at the top of the bracket and face the front of the Media Gateway (see Figure 17).

Figure 17 Right ear bracket on a Media Gateway

Bracket flange marked with an “R”. Attach this ear bracket to the righthand side of the Media Gateway.

Attach the ear bracket to these holes.

4 Attach the left ear bracket (marked with an “L”) to the holes on the left side

of the Media Gateway (near the front).

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a. Use two #8-32 machine screws. Position the ear bracket so the four

holes on the bracket flange are closer to the rear of the Media Gateway.

Note: To determine the front of the bracket, locate the “L” on the bracket. The “L” must be at the top of the bracket and face the front of the Media Gateway.

WAR NING

A Media Gateway or a Media Gateway Expander each weighs approximately 30 lb. (13.5 kg) with circuit cards installed and 26 lb. (12 kg) without circuit cards installed. If necessary, get assistance when lifting the equipment.

5 Place the Media Gateway on the guide brackets.

a. Carefully slide the Media Gateway into the rack until the ear brackets

come to rest against the rack support.

Note: Make sure that the rear of the Media Gateway is on the guide brackets. See Figure 18 on page 82.

6 Use the four remaining #10-32 machine screws to fasten the Media

Gateway to the rack supports (two screws on each side).

Figure 18 Media Gateway installed in a rack

Use two screws on each side to fasten the Media Gateway

553-3041-210 Standard 4.00 September 2007

End of Procedure

Rack-mounting the components Page 83 of 488

Rack-mounting a Signaling Server

This procedure describes how to install the Signaling Server hardware into the 19-inch rack. Refer to Signaling Server: Installation and Configuration (553-3001-212) for additional information.

Note: Save the packaging container and packing materials in the event you need to package the server for reshipment.

Procedure 4 Preparing a Signaling Server for rack-mounting

1 Ensure that the following parts are included with the Signaling Server:

a. 2 – chassis support brackets (A)

b. 2 – rack-mounting brackets (B)

c. 6 – rack-mount bracket screws (10-25 x 1/4” panhead Phillips)

Refer to Figure 19.

Figure 19 Signaling Server mounting accessories

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Note: The Front Mount Bracket assembly is not intended for use as a slide rail system. The Signaling Server must be firmly attached to the rack.

WAR NING

2 Align the end of the rail with the flange (B) toward the rear of the Signaling

Server. See Figure 20 on page 84.

Figure 20 Chassis support bracket

3 Align the screw holes in the rack-mount rail to the mating holes in the side

of the Signaling Server chassis. Use three screws (C) on each side.

Note: Hand-tighten the screws to prevent cross-threading, then use a Phillips screwdriver to secure them.

4 Attach the bezel door to the faceplate of the Signaling Server, as shown

in Figure 21 on page 85 and Figure 22 on page 85.

553-3041-210 Standard 4.00 September 2007

Figure 21 Left hinge mount

Figure 22 Right hinge mount

Rack-mounting the components Page 85 of 488

Communication Server 1000E Installation and Configuration

Page 86 of 488 Rack-mounting the components

When the door is attached to the Signaling Server and rack-mount apparatus, it should appear as shown in Figure 23.

Figure 23 Snapped-in bezel door

Procedure 5 Rack-mounting a Signaling Server

This procedure describes how to install the server in a rack.

End of Procedure

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Rack-mounting the components Page 87 of 488

Read the following warnings carefully before you begin installing the Signaling Server in the rack.

DANGER OF ELECTRIC SHOCK

DISCONNECT AC POWER

The Signaling Server must be completely disconnected from any AC power source before performing this procedure. Pressing the Power button DOES NOT turn off power to this Signaling Server. Some circuitry in the unit can continue to operate even though the front panel Power button is off.

Failure to disconnect the Signaling Server from its AC power source can result in personal injury or equipment damage.

DANGER OF ELECTRIC SHOCK

GROUNDING THE RACK INSTALLATION

To avoid the potential for an electrical shock hazard, include a third wire safety grounding conductor with the rack installation.

If Signaling Server power cords are plugged into AC outlets that are part of the rack, then provide proper grounding for the rack itself.

If Signaling Server power cords are plugged into wall AC outlets, the safety grounding conductor in each power cord provides proper grounding for the Signaling Server only. Provide additional, proper grounding for the rack and other devices installed in it.

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WAR NING

MAIN AC POWER DISCONNECT

A main AC power disconnect must be installed. The main AC power disconnect must:

• disconnect power to the entire rack unit

• be readily accessible

• be labeled as controlling power to the entire unit, not just to the Signaling Server(s)

1 Attach the rack-mount brackets (“B” as shown in Figure 19 on page 83) to

the equipment rack. Install the left and right side at an equal height. Use standard length screws from the accessories pouch, and screw them into the top and bottom drill holes of the bracket (see Figure 24 on page 88).

Figure 24 Installed rack-mount bracket

2 When both brackets are fixed in place:

a. Align the rack-mount brackets on the Signaling Server with the slide

rail system on the rack posts.

b. Slide the Signaling Server in place. Refer to Figure 25 on page 89.

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Rack-mounting the components Page 89 of 488

Figure 25 Rack-mounting the Signaling Server

3 Tighten the screws through the faceplate of the Signaling Server to the

rack-mount bracket.

Note: Do not apply excessive torque while tightening the bolts. The bezel door is plastic and does not require or withstand overtightening.

End of Procedure

Communication Server 1000E Installation and Configuration

Page 90 of 488 Rack-mounting the components

Rack-mounting a Terminal Server

Follow the manufacturer’s instructions to rack-mount this equipment.

Rack-mounting a BayStack 470 Switch

Follow the manufacturer’s instructions to rack-mount this equipment.

Rack-mounting a BayStack 460 Power over Ethernet unit

Follow the manufacturer’s instructions to rack-mount this equipment.

553-3041-210 Standard 4.00 September 2007

102

Page 91 of 488

Installing system grounds

This section contains information on the following topics:

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Installing a ground bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Grounding a CS 1000E Call Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Grounding a Signaling Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Grounding a Media Gateway powered by the same electrical panel . . 96

Grounding a Media Gateway powered by multiple electrical panels . . 97

Grounding a Media Gateway Expander . . . . . . . . . . . . . . . . . . . . . . . . 98

Grounding other rack-mounted components. . . . . . . . . . . . . . . . . . . . . 99

Grounding equipment in the UK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Introduction

This chapter contains the following procedures:

• Procedure 6: "Installing an NTBK80 Ground Bar" on page 93

• Procedure 7: "Installing an NTDU6201 Ground Bar" on page 94

• Procedure 8: "Grounding Media Gateways powered by the same electrical panel" on page 96.

• Procedure 9: "Grounding Media Gateways powered by multiple electrical panels" on page 98

Communication Server 1000E Installation and Configuration

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• Procedure 10: "Grounding a Media Gateway Expander" on page 98

• Procedure 11: "Grounding equipment in the UK" on page 101

Refer to your grounding plan for additional information.

WAR NING

Correct grounding is very important. Failure to complete the grounding procedures could result in a system that is unsafe for the personnel using the equipment.

CAUTION — Service Interruption

If your system is not grounded correctly, it cannot be protected from lightning or power surges, and it could be subject to service interruptions. You must use insulated ground wire for system grounding.

CAUTION — Service Interruption

To prevent ground loops, power all equipment from the same dedicated electrical panel.

WAR NING

Installing a ground bar

Install the NTBK80 Ground Bar for up to six Media Gateways with their Expander. Install the NTDU6201 Ground Bar for up to 35 ground connections. Reference to ground bar in this NTP refers to either the NTBK80 or the NTDU6201 Ground Bar.

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Installing system grounds Page 93 of 488

Follow Procedure 6 to install a ground bar.

Procedure 6 Installing an NTBK80 Ground Bar

1 Place the ground bar near the equipment.

Note: The ground bar is a bridging point for ground wires from up to six components.

2 Connect the ground bar to the ground bus in the AC electrical panel using

#6 AWG wire. See Table 12 on page 93 for region-specific grounding requirements.

WAR NING

A qualified technician or electrician must make the connection in the AC electrical panel.

3 Place a tag marked DO NOT DISCONNECT on the ground wire at the

electrical panel.

4 Test the ground

Refer to Figure 26 on page 94 for the NTBK80 Ground Bar

Table 12 Region-specific grounding wire requirements

Region Grounding wire requirements

Germany #8AWG (8.36mm

) green/yellow

wire

Other regions in Europe not smaller than #6 AWG

(13.3 mm

) at any point

UK two green/yellow wires no thinner

than two 10 mm

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Figure 26 NTBK80 Ground Bar

Follow Procedure 7 to install an NTDU6201 Ground Bar.

Procedure 7 Installing an NTDU6201 Ground Bar

1 Place the NTDU6201 Ground Bar near the equipment.

Note: The ground bar is a bridging point for ground wires from up to 48 components.

553-3041-210 Standard 4.00 September 2007

End of Procedure

Installing system grounds Page 95 of 488

2 Connect the NTDU6201 Ground Bar to the ground bus in the AC electrical

panel, or to TGB for an ANSI/EIA/TIA 607 installation using #6 AWG wire. See Table 12 on page 93 for region-specific grounding requirements.

WAR NING

A qualified technician or electrician must make the connection in the AC electrical panel.

3 Place a tag marked DO NOT DISCONNECT on the ground wire at the

electrical panel.

4 Test the ground.

End of Procedure

Grounding a CS 1000E Call Server

The CS 1000E Call Servers are not connected to a ground bar. They are properly grounded when:

• the CS 1000E power cord is plugged into the rack’s AC outlet. The rack’s AC outlet must be grounded to its dedicated electrical panel. This is the preferred method.

• the CS 1000E power cord is plugged into a wall AC outlet. The CS 1000E is grounded outside of the rack using the safety grounding conductor in the power cord. This method ensures proper grounding only of the CS 1000E itself. It does not provide grounding protection for other rack-mounted pieces of equipment. Therefore, ensure that other devices in the rack are properly grounded as required.

Grounding a Signaling Server

The Signaling Server is not connected to a ground bar. It is properly grounded when:

• the Signaling Server power cord is plugged into the rack’s AC outlet. The rack’s AC outlet must be grounded to its dedicated electrical panel. This is the preferred method.

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• the Signaling Server power cord is plugged into a wall AC outlet. The Signaling Server is grounded outside of the rack using the safety grounding conductor in the power cord. This method ensures proper grounding only of the Signaling Server itself. It does not provide grounding protection for other rack-mounted pieces of equipment. Therefore, ensure that other devices in the rack are properly grounded as required.

Grounding a Media Gateway powered by the same electrical panel

Follow Procedure 8 to ground one or more Media Gateway powered by the same electrical panel.

Procedure 8 Grounding Media Gateways powered by the same electrical panel

1 Disconnect the AC power cord from the power outlet.

2 Install a #6 AWG ground wire from the ground lug, as shown in Figure 27

on page 97, at the back of the Media Gateway to the ground bar.

3 Place a DO NOT DISCONNECT tag on the ground wire.

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Installing system grounds Page 97 of 488

Figure 27 Media Gateway and Media Gateway Expander ground lug location

Ground wire

Ground wire to ground bar

tie wrap lug

Media Gateway to Media Gateway ground lugs

Expander

4 Test the ground.

End of Procedure

Grounding a Media Gateway powered by multiple electrical panels

Follow Procedure 9 on page 98 to ground multiple Media Gateway that are powered by multiple electrical panels.

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Procedure 9 Grounding Media Gateways powered by multiple electrical panels

1 Disconnect the AC power cord from the power outlet.

2 Identify the electrical panel powering each component.

3 Install a ground bar for each electrical panel identified above.

Note: Each component must be grounded to the electrical panel that provides the power to that component.

4 Install a #6 AWG ground wire from the ground lug on the rear of the Media

Gateway to the ground bar identified for that component’s power source.

5 Place a DO NOT DISCONNECT tag on the ground wire.

6 Test the ground.

End of Procedure

Grounding a Media Gateway Expander

The Media Gateway Expander and the Media Gateway are considered as the same ground.

Ground the Media Gateway Expander to the Media Gateway.

Power each Media Gateway and Media Gateway Expander pair from the same electrical panel.

Follow Procedure 10 to ground a Media Gateway Expander.

Procedure 10 Grounding a Media Gateway Expander

1 Disconnect the AC power cord from the power outlet.

553-3041-210 Standard 4.00 September 2007

IMPORTANT!

Installing system grounds Page 99 of 488

2 Install a #6 AWG ground wire from the ground lug on the rear of the Media

Gateway Expander to the Media Gateway. See Figure 27 on page 97.

3 Place a DO NOT DISCONNECT tag on the ground wire.

4 Test the ground.

End of Procedure

Grounding other rack-mounted components

To ground multiple pieces of equipment in a rack, use a separate ground connection from each piece of equipment to the ground bar. If a piece of data communications equipment in a rack does not have a grounding lug then ground the rack to the ground bar.

When the rack is grounded to the ground bar, the equipment is grounded using the Single Point Grounding method, as shown in Figure 28 on

page 100.

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Figure 28 Grounding multiple pieces of equipment in a rack

Terminal Server

Signaling Server

CS 1000E Call Server

Media Gateway Chassis

Media Gateway Chassis Expansion

Grounding lug on back of chassis

Rack grounding block

553-3041-210 Standard 4.00 September 2007

Other data communications equipment with grounding lug

NTBK80 or NTDU6201 Ground Bar

553-CSE9027C

Nortel Networks 1000E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Title page

Revision history

Contents

List of Procedures

About this document

Subject

Applicable systems

Conventions

Related information

Safety instructions

Contents

Introduction

Lifting system equipment

Handling circuit cards

Installing telephones

Using telephones

Installation summary

Contents

Introduction

Installation tasks

System components

Contents

Introduction

CS 1000E Call Server

Backup and restore enhancements

New backup rules

Signaling Server

Media Card

Media Gateway

Media Gateway Expander

19-inch Rack Mount Kit

BayStack 470 Switch

BayStack 460 Layer 2 switch

MRV Terminal Server

19-inch rack

System cables

Miscellaneous system components

Uninterruptible Power Supply

Telephones

Rack-mounting the components

Contents

Introduction

Lifting system components

Guidelines for component placement in a rack

Rack-mounting a CS 1000E Call Server

Rack-mounting a Media Gateway or Media Gateway Expander

Rack-mounting a Signaling Server

Rack-mounting a Terminal Server

Rack-mounting a BayStack 470 Switch

Rack-mounting a BayStack 460 Power over Ethernet unit

Installing system grounds

Contents

Introduction

Installing a ground bar

Grounding a CS 1000E Call Server

Grounding a Signaling Server

Grounding a Media Gateway powered by the same electrical panel

Grounding a Media Gateway powered by multiple electrical panels

Grounding a Media Gateway Expander

Grounding other rack-mounted components