Nortel Meridian 1, M2006, M2008, M2008HF, M2216ACD Description

...

Meridian 1

Meridian 1 Telephones

Description and Specifications

Document Number: 553-3001-108 Document Release: Standard 9.00 Date: April 2000

Year Publish FCC TM

Printed in Canada

Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and f ound to comply wi th the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the radio interference regulations of Industry Canada. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radi ate radio frequency energy, and if not installed and used in acco rdance w ith the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which ca se the user will be requir ed to corr ect the interference at their own expense.

SL-1 and Meridian1 are trademarks of Nortel Networks.

Meridian 1 Telepho nes Description and Specifications

Page 3 of 104

Revision history

April 2000

Standard 9.00. This is a global document and is up-issued for X11 Release

25.0x.

June 1999

Standard, rele as e 8.00. Reissued to include technic al updates.

October 1997

Standard, rele as e 7.00. Reissued to include technic al updates.

August 1996

Standard, release 6.00.

April 1996

December 1995

July 1995

December 1994

August 1993

Standard, release 5.00.

Standard, releas e 4.00. Reissued to in clude Hands Free.

Standard, releas e 3.00. Reissued to in clude technical updat es for release 21.

Standard, rele as e 2.00. Reissued to include technic al updates.

Standard, releas e 1.00. This is a new document that merges documents 2001-110, 2201- 110, 2201-113, 2201-115, and 2201-116, and incorporates X11 release 19 changes.

Meridian 1 Telepho nes Description and Specifications

Page 4 o f 104 Revision hist ory

553-3001-108 Standard 9.00 April 2000

Page 5 of 104

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Other documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

M2000 Series Meridian Digital Telephones . . . . . . 11

Content list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Reference list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

General features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

M2216ACD Headset interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Modular options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Display module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Program key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

External Alerter interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Key Expansion Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Brandline insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

M2006/M2008/M2008HF/M2216ACD/M2616 te lephones . . . . . . 27

M2000 Series Meridian Digital Telephone relocation . . . . . . . . . . . . . 29

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Environmental and safety considerations . . . . . . . . . . . . . . . . . . . . 30

Local alerting tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Line engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Meridian 1 Telepho nes Description and Specifications

Page 6 o f 104 Contents

Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

M2317 Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Content list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Reference list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

General features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Firmware features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Safety considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Environmental considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Dimensions and weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Line engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

M2616CT (Cordless Telephone) . . . . . . . . . . . . . . 59

Content list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Reference list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

General features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Firmware features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Modular Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Call Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

M2616CT (Cordless Telephone) Battery . . . . . . . . . . . . . . . . . . . . 67

Handset Registration to Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . 67

Wall mounting the M2616CT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Safety considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

553-3001-108 Standard 9.00 April 2000

Contents Page 7 of 104

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Environmental considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Line engineering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

M3900 Series Meridian Digital Telephones . . . . . . 73

i2004 Internet Telephone . . . . . . . . . . . . . . . . . . . . 75

Content list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Reference list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

General features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Fixed Feature/Service key description . . . . . . . . . . . . . . . . . . . . . . 77

Message Waiting Indicator (MWI)/Alerting LED . . . . . . . . . . . . . 79

i2004 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

i2004 display sc ree n and s oftkeys . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Soft-labeled programmable feature keys . . . . . . . . . . . . . . . . . . . . . 81

Soft keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Handset, headset key, handsfree operation summary . . . . . . . . . . . . . 81

Firmware features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Power and regulatory specifications . . . . . . . . . . . . . . . . . . . . . . . . 83

Temperature and humidity specifications . . . . . . . . . . . . . . . . . . . . 83

Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Data options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Content list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Reference list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Asynchronous Data Option (ADO) . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Meridian Communications Adapter (MCA) . . . . . . . . . . . . . . . . . . . . 91

Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Meridian 1 Telepho nes Description and Specifications

Page 8 o f 104 Contents

Meridian Communications Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Analog Terminal Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Functional description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

553-3001-108 Standard 9.00 April 2000

Page 9 of 104

Preface

This document is a global document. Contact your system supplier or your Nortel Networks representative to verify that the hardware and software described is suppo rted in your area.

This guide provides feature, add-on module, and specification information for the following te lephones and data options:

• M2000 Series Meridian Digital Telephones

• M2317 Telephone

• M3900 Series Meridian Digital Telephones

• MCA, MCU and ATA

M2000 Series Meridian Digital Telephones

Content list

The following ar e th e topics in th i s section:

• Functional description 12

• General features 13

• M2216ACD Headset interface 19

• Physical characteristics 20

• Software requirements 24

• Modu lar options 24

• Display module 25

• Program key 26

• External Alerter interface 26

• Key Expansion Module 26

• Brandline insert 27

• M2006/M2008/M2008HF /M2216ACD/M2616 tele phones 27

• M2000 Series Meridian Digital Telephone relocation 29

• Specificat ions 30

• Environmental and safety considerations 30

• Local alerting tones 30

• Line engineering 31

Meridian 1 Telepho nes Description and Speci fications

Page 12 of 104 M2000 Series Meridian Digital Telephon es

• Power requirements 32

• Handsets 38

• Ordering information 39

Reference list

The following are the references in this section:

• Digital Telepho ne Line Engineering (553-2201-180)

• Equipment Identification (553-3001-154)

• Telephone and Attendant Console: Installation (553-3001-215)

• X11 Features and Services (553-3001-306)

• X11 Administration (553-3001-311)

This chapter provi des feature, add-on module, relocation, and specification information for the M2006, M2008, M2008HF, M2616, M2016S, and M2216ACD Meridian Digital Telephones.

Functional description

This section provides feature and software requirement information for the M2006, M2008, M2008HF, M2616, M2016S, and M2216ACD digital telephones.

Note: There are thr ee distinct versions of M2000 Series Meridian Digital Tele phon es—all th ree ar e support ed. T he ve rsions can be c learl y distinguis hed by the first four letters in the upper left-hand corner of the model identi fication label on the bottom of the telephone. The three versions are the “NTZK” models, the “NT2K” models with dat e code prior to April 24, 1998; and the third version includes both the “NT9K” models and the “NT2K” model s with date code of April 24, 1998 and later. In additio n, the two jacks face i n the same direction on “NT2K” and “NT9K” telephones, and in opposi te directions on “ NTZ K” telephones. When ap p r opr i ate, diffe r en ce s be tw e en the mod e ls are noted in th i s document.

553-3001-108 Standard 9.00 April 2000

M2000 Series Meridian Digital Telephones are designed to provide cost-effective integrated voice and data communication. These telephones communicate with the Meridian 1 using digital transmission ove r standard twisted-pair wiring. They interface with the Meridian 1 using the Integrated Services Digital Line Card (ISDLC), QPC578 or the Digital Line Card (DLC), (NTAD02.). No additional hardware is required at the line circuit to provide data communication.

M2000 Series Meridian Digital Telephones are connected to the system through a two -wire l oop carryin g two i ndependent 64 kbs PC M channels with associate d signaling channe ls. One of the two PCM channel s is dedicated to voice while the other i s dedicat ed to data tra ffic. Li ne cords and h andset cords on all M2000 Series Meri dian Digita l Telephones are equipped wit h standard modular connectors for easy and quick connecting procedures.

The telephone interfaces with the Digital Line Card (DLC) or ISDLC in the Peripheral Equ ipm ent shelf of the system. The DLC supports 16 voice and 16 data ports. The ISDLC supports eight voice and e ight data ports. A TN is assigned to each port in the system software.

General features

M2000 Series Meridian Digital Telephones have the following general features:

M2000 Series Meridian Digit al Telephones Page 13 of 104

M2006—a single-line telephone with six programmable function keys. See Figure 1.

M2008/M2008HF—a multi-line telephone with eight prog ramma ble function keys. Th e M2008HF contains an integrated Handsfree unit. See Figure 2.

M2616—a high-performance multi-line telephone with 16 programmable function keys and integrated Handsfree unit. See Figure 3.

Meridian 1 Telepho nes Description and Specifications

Page 14 of 104 M2000 Series Meridian Digital Telephon es

Figure 1 M2006 telephone

Switchook

•

Dimensions:

Length: 8.42 in (216 mm) Width: 8.42 in (216 mm) Height: 3.61 in (92.6 mm)

•

Brandline insert

Speaker

Message Waiting lamp

Rls key Hold key

•

Function keys and LCDs

•

Volume control

553-1850

Weight: approximately 2.65 lbs (1.1 kg)

553-3001-108 Standard 9.00 April 2000

Figure 2

M2008/M2008HF telephone

M2000 Series Meridian Digit al Telephones Page 15 of 104

Filler plate

Brandline insert

witchook

Rls key

Hold Key

Volume control

Dimensions:

Length: 8.42 in (216 mm) Width: 8.42 in (216 mm) Height: 3.61 in (92.6 mm) Weight: approximately 2.65 lbs (1.1 kg)

Speaker

Message Waitin lamp

Function keys and LCDs

Prime DN

553-1851

Meridian 1 Telepho nes Description and Specifications

Page 16 of 104 M2000 Series Meridian Digital Telephon es

M2016S—a secure telephone (Sec urity Group Class II approved TSG-210291030), designed to provide on-ho ok se curity. It is simila r to the M2616, with 16 programmable function keys, but has no Handsfree capability.The M2016S uses relay circuitry that physically disconnects the handset from t he telep hone circuit when the s witchhook is depresse d. The red LED triangle lights steadily when the phone is not se cure . (The phone is not secure when the handse t is off the hook, when the phone is ringing, or whenever the handset/piezo relays are connected.) The red LED triangle blinks when a message is waiting. See Figure 3.

Figure 3 M2616 and M2016S telephones

Rls key

Hold key

Display

Brandline insert

Speaker

Message Waiting lamp

Function keys and LCDs

Volume control

Dimensions:

Length: 9.75 in (251 mm) Width: 9.45 in (237 mm) Height: 3.64 in (92.6 mm) Weight: approximately 2.65 lbs (1.1 kg)

553-3001-108 Standard 9.00 April 2000

In-calls key

553-1853

M2216ACD-1—a multi-line telephone for ACD operations See Figure 4. It has 15 programmabl e function keys, the Speci al Applications Display module, and two RJ-32 jac ks for modular electret heads ets. See Figure 5.

Figure 4 M2216ACD-1 and -2 telephones

Rls key

Hold key

M2000 Series Meridian Digit al Telephones Page 17 of 104

Display

Brandline insert

Speaker

Message Waiting lamp

Function keys and LCDs

Volume control

In-calls key

553-1853

Dimensions:

Length: 9.75 in (251 mm) Width: 9.45 in (237 mm) Height: 3.64 in (92.6 mm) Weight: approximately 2.65 lbs (1.1 kg)

Meridian 1 Telepho nes Description and Specifications

Page 18 of 104 M2000 Series Meridian Digital Telephon es

M2216ACD-2 (retired)— a mul ti- lin e tel ephone fo r ACD operat ions. It has 15 programmable function keys and the Display module. It is similar to model 1, but with one PJ-327 jack for a carbon agent heads et a nd one RJ-32 jack for an electret supervisor headset. See Figure 5.

Figure 5 M2216ACD-1 and -2 left side showing head set j acks

electret supervisor headset jack

electret agent headset jack

M2216ACD-1 (left side)

Note: If headset is des ired, the ampl ifi ed type is stron gly recomme nded.

electret supervisor headset jack

M2216ACD-2 (left side)

carbon agent headset jack

553-5060

553-3001-108 Standard 9.00 April 2000

M2000 Series Meridian Digit al Telephones Page 19 of 104

M2216ACD Headset interface

Using the Program key, you can adjust the headset/handset interface of the M2216ACD-1 to optimiz e performance.

The M2216ACD-1 is compatibl e with most headset s. Amplified headse ts are strongly recommen ded. Three settings are provided:

• Interface 1 (i.e. Plantronics type )

• Interface 2 (Liberatio n )

• Interface 3 (Handset) Note: It is recommended that the headset user try usi ng their headset

with each of the three settings to determine wh ich works best for the m. Trial with both internal and external calls is also recommended in each setting to determine optimum performa nce .

Note: When the amplified headset is used, there are two choices of volume control: the rocker control on the tel ephone and the sw itch on th e headset. The sett ings which provi de for the clearest communicati on with the least amoun t of di stort ion are when the ampli fie r has a high er se tti ng than the telephone volume control.

The supervisor and agent jacks are not interchangeable. A headset must be plugged into the agent jack if the telephone is to receive ACD cal ls.

Note: Any recording device con nected to the receive path of an M2000 Series Meridian Digital Telephon e must meet these requirements:

• isolate power source from the headset /handset jack

• connect in parallel across pins 3 and 4 of the handset/headset jack

• load impedance at le as t 8K ohms across the audio band

Meridian 1 Telepho nes Description and Specifications

Page 20 of 104 M2000 Series Meridian Digital Telephon es

Physical charact eristic s

Fixed keys

All of the M2000 Series Meridian Digital Telephones are equipped with the following fix ed keys:

• Hold key

• Relea s e k ey

• Volume control key Volume control key Pressing th e right “vol ume up ”* o r left “ vol ume down”

side of the key incre me ntally increases or decreases the volume for the tone or sound that is currently active.

*All Meridian Digi tal Telephones, with the exception of the M2016S manufactured after June 1996 are compliant with the HAC volume level requirements issued by the FCC for handset volume control for the hearing impaired. The highest volume level setting provides 13.5 dB over nominal.

The volume settings are retained for subsequent calls until new volume adjustments are made. If the telephone is equipped with a Display module, volume can be adjusted at any time with the se tting displayed on the screen (in Program mode).

You can adjust the volume of the following tones while they are audible:

• ringing

• Handsfree (M2008HF/M2616)

• handset/headset

•buzz

• on-hook dialing

Note: When the telep hone is di sconn ecte d, all vol ume l evels wil l r et urn to default values upon reconnection.

553-3001-108 Standard 9.00 April 2000

M2000 Series Meridian Digit al Telephones Page 21 of 104

Message Wait ing lamp ke y Each M2000 Seri es Meridian Di gital Tele phone has a red tria ngle in the upper ri ght-hand corner that li ghts bright ly to in dicate a message i s wai ting. This LED is t he prim ary m essage wa it ing indica tor an d lets you kno w a message is wa iting re gardle ss of whethe r the te lephon e ha s a message waiting key/lamp pair. You must have Message Waiting allowed Class of Service. See LD 11, X11 Admi nist rati on (553-3001-311).

If you do assign a message waiting key/lamp pair, there will be two indications of a message waiting :

• the red Message Waiting triangle lights

• the LCD associated with the Message Waiting key flashes

You may assign an Autodial key that dia ls the message center (or voice mail system) to avoid the double indication or have no key/lamp pair assigned to the mess a g e center.

The Message Waitin g lamp is also used to indicate security of the M2016S. The red LED triangle light s steadily when the phone is not secure . (The phone is not secure when the handset is off the hook, when the phone is ringing, or whenever the handset/piezo relays are connected.) The red LED triangle blinks when a me ssage is waiting.

Handsfree/Mute key ( M2008HF & M2616 only) Handsfree is software assignable on the M2008HF/ M2616. This all ows you to t alk to a nothe r party without lifting the handset. Activate Handsfree by depressing the Handsfree/Mute key (key 15, top left for M2616; key 6, below Program for M2008HF) or by sele cting a DN wit hout lif tin g the hands et. Onc e Handsfre e is activ ated, it can be deactivated by pi cking up the ha ndset or by ending the call using the Relea se (Rls) key. If Handsfree is not software ass igned, you can assign any other feature to the “Handsfree” key.

Note: Software Control - CLS Class of Service for M2008HF

The Class of Service fe ature cons istent wi th M2616 Handsfre e control allows system administrators to enable/disable the Handsfree option on the M2008HF (Handsfree) telephone via software. M2008HF telephones ship from the factory with a hardware jumper enabled to allow the Handsfree option for existing software releases.

Meridian 1 Telepho nes Description and Specifications

Page 22 of 104 M2000 Series Meridian Digital Telephon es

Release 21.4 1 and later software will now override the har dware setting and default to Handsfree denied (HFD.) If the handsfree option is des ired, the system administrator simply enables Handsfree via a Class of Service prompt (HFA) included on Overlay 11 programming for the M2008 telephones (consistent with M2616).

Service Change Parameters

LD 11 – Allow/Deny Handsfree for M2008HF

Prompt Response Description

Req: New/Chg

Type M2008 Aries CLS (HFD)

HFA

Digital Telephone Handsfree Denied

Digital Telephone Handsfree Allowed

MAT

X11 Release 21.41 in troduced support for the Mer idian M2008HF set by providing a “Cla ss of S ervice” change for Overlay 11 th at allows handsfree operation on set type M2008. If MAT is equipped, a patch is required for MAT Release 4.02 to support this feature. Sites running MAT Release 3 cannot be pat ched to support this operation. Sites with MAT Rel ease 3 must upgrade to MAT Release 4 and obtain a patch to support M2008 handsfree operation. The patch is available from ETAS.

Handsfree operates as if an off-hook operation had been performed. For example, when the telephone is idle, press ing the Handsfree/Mute key turns on the integrated Handsfree and s elects a DN (depending on line selection as assigned through COS), a llowing the user to make a call. When a ca ll comes in to an M2008HF/M2616 and the set is ringing, pressing the Handsfree/Mute key turns on the Handsfree and allows the user to answer the incoming (ringing) call (depending on COS-assign ed line select ion) witho ut picking up the handset.

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M2000 Series Meridian Digit al Telephones Page 23 of 104

Features keys

Each M2000 Series Meridian Digital Telephone has a number of programmable keys with LCD indicators that can be assigned to any combination of directory n umbers and feat ures (only one DN for the M2006). The lower right-hand key (key 0) is reserved for the Primary DN.

Note 1: When equipped with a Display module, Meridian Communications Adapter (MCA), or Meridian Programmable Data Adapter (MPDA), key 07 is autom atically assigned as the Program key and cannot be changed. Key 0 5 becomes t he Prog ram ke y on the M2 006 if equipped with the MCA or MPDA.

See “Data options” on page 85 for more information on the MCA and MPDA.

Note 2: The M2006 i s a singl e-lin e telephone and acc epts only on e DN. The remaining fi ve key/lamp pairs can be assign ed any featu re that is not considered a DN, such as Transfer, Call Forward, or Conference. Features that cannot be assigned are those that are considere d DNs: Voice Call and two-way Hot Line, for example. Attempting to assign more than one DN to the M2006 causes the telephone to disa ble itself and all LCD s li g h t s te adily. It w ill retu r n to it s no r m al operating sta te when service change rem oves all secondary DNs.

LCD indicators support four key/LCD states:

Function LCD state

idle off active on (ste ad y ) ringing flash (60 Hz) hold fast flash (120 Hz) * An indicator fas t flashe s when you h ave presse d a feat ure key bu t have

not completed the procedure necessary to activate the feature.

Data Options

See “Data options” on page 85 for more information on the MPDA and MCA.

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Software requirements

M2000 Series Meridian Digital Telephones are supported by X11 release 14 and later softwa re. The option num ber for the M2000 Ser ies Meridi an Digital Telephones is 170. The mnemonic is ARIE. The DSET package (88) and the TSET pack a g e (89 ) are re q u ire d.

Modular options

This sectio n describes the modular options available for M2000 Series Meridian Digi tal Te lephones. Tab le 1 lists the features and option al hardware available f or each telephone.

Table 1 Hardware features and options

M2006

Programmable keys

Handsfree microphone

Optional hardware available: Display x x standard standard Key Expansion

Module Meridian

Communications Adapter (MCA)

Meridian Programmable Data Adapter (MPDA)

External alerter interface

In this table, x indicates available features for the telephone type listed in the top row.

Note:

6 8 16 16 15 15

x x x x x

M2008/

M2008HF

standard

on the HF

M2616 M2016S

standard

x x x

M2216 ACD-1

M2216 ACD-2

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Table 1 Hardware features and options

M2000 Series Meridian Digit al Telephones Page 25 of 104

M2006

Analog Terminal Adapter (ATA)

Brandline insert x x x x x x

In this table, x indicates available features for the telephone type listed in the top row.

Note:

x x x x x

M2008/

M2008HF

M2616 M2016S

M2216 ACD-1

M2216 ACD-2

Note: If the telephone is equipped with a Display, Meridian Programmable Data Adapt er, or Meridi an Communicati ons Adapter, t he number of programmable keys is reduced by one, as key 07 (key 05 on M2006) automatically assumes the Program function.

For installation info r mation, see Telephone and Attendant Console: Installation (553-3001-215). See “Data optio ns” on page 85 for more information on the MPDA and MCA.

Display module

A two-line (24 charact ers per line) Dis play module provid es system prompts , feedback on active features, an d valuable calling party information . In addition, you can modify various telephone features such as volu me and screen contrast using the Program key (top right function key). You can enable a Call Timer, which times calls made or r eceived on the prime DN.

Note: The display module is not supported on the M2006.

The displays previ ously available (NT2K24WA, NT2K25YL, and others) have been replaced b y displa y NT2K28xx whi ch elimina tes a da ughter board. Two new screens have also been added to support ACD applications:

• Logged Out

•Not Ready Note: It is possible to adjust the Display screen contrast so that it is too

light or too dark to rea d. If you cannot read the Displa y, disconnect and then reconnect the line cord to retu r n to the default se ttings.

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Program key

The Program key i s automat ically a ssigned t o M2000 Series Me ridian Digi tal Telephones wit h Display, Meridian Communications Adapter (MCA), or Meridian Progra mmable Data Adapter (MPDA) added. You can change a variety of display features such as screen format, contrast, and language. It also lets you c hange data parameters , s uch as transmission spe ed and parity, on the MPDA and MCA (if equipped).

The upper right-ha nd key (key 05 on the M2006 and key 07 on all others) automatically becomes the Pr ogram key when Display, MCA, or MPDA is configured wit h t he tel ephone. The Program ke y is local to the te lephone and shows blank when you print key assignments in LD 20.

See “Data options” on page 85 for descriptions of the MCA, MPDA and ATA and their requirem ents.

External Alerter interface

The External Alerter Board provides an interface to standard remote ringing devices, such as a ringing unit instal led in a location separate from the telephone. The External Alerter interface is not the remote ringer itself, but provides acces s to standard, off-the-sh elf remote ringi ng devices. The Alerter Board requires additional power. See “Pow er requirements” on page 32.

You can program the Extern al Alerter interface to activate a ringer (or light) when the telephone rings or when the telephone is in us e (off-hook).

For informati on on ins talling a nd sett ing up the Externa l Alerter, s ee “Add-o n modules” in Telep hone and A ttendan t C onsole : I nstal lat ion (553-3001-2 15).

Key Expansion Module

A modular 22-key uni t can be attache d to any 16-key M2000 Ser ies Meridi an Digital Telephone except M2016S. See Figu re 6. The extra keys can be assigned to any combination of lines and features. You can add up to two expansion modu les to 16-key telephones, providing a total of 60 line/ feature keys. You will need a separate footstand for the module(s), one for a single module, one for a double. See “Ordering information” on page 39. The expansion module may require ad ditional power. See “Power requirem ents” on page 32.

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M2000 Series Meridian Digit al Telephones Page 27 of 104

The Key Expansion Modu le connects to the telephone through a cable running from the base of the telephone. It is physically connected to the telephone by the footstand. NT2K22VH or later vintage key lamp modules are required for CISPR22, Class B compliance.

Brandline insert

The filler plate on the telephone or Displa y mod ule contains a removable insert design ed to accommodate custom labeling. You can order blank Brandline Inserts and have a printer silk screen your company logo on them. Brandline Ins erts snap easily into and out of the filler plate.

M2006/M2008/M2008HF/M2216ACD/M2616 telephones

You can use an electret headset in the handset port of the M2006, M2008, M2008HF, M2616, and M2216ACD telephones. The amplif ier must draw less than 400 micro amps from the telephone jack.

The headset should be designed to work with a te lephone jack with these characteristics:

Transmit interface: +5 V through 10K DC bias resistance with maximum current of 500 micro amps. The differential input impedance is 10K ohms. Connects to pi ns 2 and 5 of the handset jack.

Receive interface: single ended output with output impedance of 180 ohms. Connects to pi ns 3 and 4 of the handset jack.

Meridian 1 Telepho nes Description and Specifications

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Figure 6 M2616 with Display module and Key Expans ion module

553-1857

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M2000 Series Meridian Digit al Telephones Page 29 of 104

M2000 Series Meridian Digital Telephone relocation

This section describes how to reloc ate an M2000 Series Meridian Digital Telephone and its associated dataport Terminal Number (TN) without the intervention of a craftsperson.

Modular Tel ephone Re locat ion is d esign ed s pecifi call y for th e M2 000 Serie s Meridian Digital Telephones and is an enhancement to Automatic Set Reloca tion. If dataport TN inform ation exists for the terminal, it is automatically relocated when the telephone is relocated.

When a telephone is relocated-out, a relocation block is built to store the relocation information in the protected data area. The relocation block includes the old TN, the terminal ID information, the serial number of the telephone, and other information.

This feature uses the unique serial numbe r and te rmi nal ID of the M2000 Series Meridi an Digital Telephone to identify the terminal being relo cated and to reduce the number of manual steps needed for relocation.

See Automatic Set Re loc atio n in X11 Features and Services (55 3-3001 -306) for complete details.

How to relocate an M2000 Series Meridian Digital Telephone

1 Go off-hook, receive dial tone, and enter Reloc ation Code (either SPRE

+81 or Flexible Fea ture Code).

2 Enter optional security code as defined in OVL 15 (a burst of tone

confirms that the telephone is relocat ed-out).

3 Take it to the new location and plug it in (a confirmation buzz from the

speaker indicates the telephone is in service).

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Specificatio ns

This sectio n lis ts the specifications required for M2000 Series Meridian Digital Telephones.

Environmental and safety considerations

All digital telephones and their as sociated options meet the requireme nts of the Electronic Industries Association (EIA) specification PN-1361.

Temperature and humidity

Operating state:

Temperature range 0° to 50°C (32° to 104°F) Relative humidity 5% to 95% (noncondensing). At temperature s

above 34°C (93°F) relative humidity is limited to 53 mbar of water vapor pressure.

Storage:

Temperature range –50° to 70°C (–58° to 158°F) Relative humidity 5% to 95% (noncondensing). At temperature s

above 34°C (93°F) relative humidity is limited to 53 mbar of water vapor pressure.

Electromagnetic interference

The radiated and conducted electromagnetic interferenc e meets the requirements of Subpart J of Part 15 of the FCC rules for clas s A computing devices.

NT2K model sets with all options meet CISPR2 2, Class B requirement s.

Local alerting tones

Each telephone provides four alerting tones and a buzz sound. The system controls t he ringing cadence by sending tone-ON and tone-OFF messages to the telephone. The alerting tone cadences cannot be changed from the telephone but can be altered for individual M2000 Series Meridian Digital Telephones by software controlled adjustments in the system. S ee X11 Administration (553-3001-311). All other te lephony tones, such as dia l tone or overflow, are provided by the Meridian 1 from a Tone and Digit Switch.

553-3001-108 Standard 9.00 April 2000

+ 76 hidden pages

Nortel Meridian 1, M2006, M2008, M2008HF, M2216ACD Description

Specifications and Main Features

Frequently Asked Questions

User Manual

Revision history

Contents

Preface

Other documentation

M2000 Series Meridian Digital Telephones

Content list

Functional description

M2000 Series Meridian Digital Telephone relocation

Specificatio ns