Nortel 1120E User Manual

IP Phone 1120E User Guide

BCM

Business Communications Manager

Document Status: Standard Document Version: 03.03 Document Number: NN40050-104 Date: October 2008

The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.

Trademarks

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. All other trademarks and registered trademarks are the property of their respective owners.

Chapter 1

About the Nortel IP Phone 1120E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Basic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Telephone Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Telephone Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Chapter 2

Entering and editing text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Entering text using the telephone dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Entering text using the USB keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 3

Configuring options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1. Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1. Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2. Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

2. Local Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

1. IP Set&DHCP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2. Network Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3. Ethernet statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

4. IP networks statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5. USB device information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3. Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4. Lock Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Contents 3

Chapter 4

Telephone setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Language choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Ring Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Time offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

About your programmable buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Memory buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Program memory buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

IP Phone 1120E User Guide

4 Contents

Using a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Muting the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Accessing External Server Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

NN40050-104NN40050-104

Chapter 1 About the Nortel IP Phone 1120E

The Nortel IP Phone 1120E brings voice an d d ata to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection.

Note: In this guide, user-defined feature key labels appear beside the keys, and soft key labels appear directly above the keys.

Basic Features

Your IP Phone 1120E supports the following:

• four user-defined feature keys with labels and indicators

• four soft keys

Note: Some IP Phone 1120E phones are not configured to support soft key functionality. Consult your system administrator.

• graphical, high-resolution LCD display, backlit, with adjustable contrast

• high-quality speaker phone

• volume control keys for adjusting ringer, speaker, handset, and headset volume

• four specialized feature keys: —Directory — Message/Inbox — Shift/Outbox —Services

• six call-processing fixed keys: —Mute — Handsfree — Goodbye — Expand to PC —Headset —Hold

• gigabit Ethernet ports

• built-in gigabit Ethernet switch for shared PC access

• headset jack with an On/Off key

IP Phone 1120E User Guide

6 Chapter 1 About the Nortel IP Phone 1120E

• USB port to support a keyboard or mouse

Note: Powered downstream 1.1-complaint USB hubs are supported, including USB 2.0 hubs, if they offer USB 1.1 backwards compliancy.

• automatic network configuration

• hearing-aid compatibility

Caution: Do not plug the IP Phone 1120E into a regular telephone jack. This results in severe damage to the IP Phone. Consult your system administrator to ensure that you plug your telephone into a 10/100/1000BaseT Ethernet jack

Caution: The IP Phone 1120E is designed for use in an indoor enviro nment only.

NN40050-104NN40050-104

Figure 1 shows the IP Phone 1120E.

Figure 1 IP Phone 1120E

Chapter 1 About the Nortel IP Phone 1120E 7

User-defined feature keys

Feature Status Lamp*

Handset

Speaker

Copy key

Services key

Quit/Stop key

Volume control

Mute key

Handsfree key

Dialpad

*Note: If supported by your server, the Feature Status Lamp provides a user-defined alert. Contact your system administrator to find out if this feature is available for you.

Visual Alerter/Message Waiting indicator

High-resolution graphical display screen

Soft keys

Navigation keys Message/Inbox key

Shift/Outbox key Directory key

Goodbye key

Expand to PC key

Headset key

Hold key

Telephone Controls

Note: Some IP Phone 1120E phones are equipped with optional key caps. Text in

parentheses indicates labels appearing on the key caps, for example, (Services).

Fwd

Feature

Soft keys are located below the display

area. The LCD label above each key changes based on the active feature. This key has been programmed for call forwarding.

The Feature key is located on the bottom left of the display area and is used for accessing different phone options such as changing the ring type (Feature *6).

IP Phone 1120E User Guide

8 Chapter 1 About the Nortel IP Phone 1120E

The keys on either side of the display area are user-defined feature keys, with labels on the LCD display.

A steady LCD light beside a line (DN) key indicates that the line is active. A flashing LCD light indicates the line is on hold or the feature is being programmed.

GrpCl Z

(Mute)

(Handsfree)

(Volume +)

(Volume -)

A steady LCD light beside a feature key indicates that the feature is active. A flashing LCD light indicates that the feature is being programmed.

Use the Volume control buttons to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the top button to increase the volume, and press the bottom button to decrease volume.

Press the Mute key to listen to the receiving party without transmitting. Press the Mute key again to return to two-way conversation. The Mute key a pplies to handsfree, handset, and headset microphones.

Note: The Mute LED indicator, located on the Mute key, flashes to indicate that the microphone is muted.

Press the Handsfree key to activate handsfree.

Note: The Handsfree LED indicator, located on the Handsfree key, lights to indicate when handsfree is active.

NN40050-104NN40050-104

Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The outer part of this key cluster rocks for up, down, left, and right movements.

+ 17 hidden pages