Standard 05.01. Because of the similarity between
Communication Server 1000 Release 6.0 for UNIStim 4.0
features and Release 5.5 features, UNIStim 4.0 Release 6.0
documentation is also used for Release 5.5.
June 2009
Standard 04.02. This document is up-issued to support Nortel
Communication Server 1000 Release 6.0.
May 2009
Standard 04.01. This document is up-issued to support Nortel
Communication Server 1000 Release 6.0.
April 2008
Standard 03.03. This document is up-issued to support Nortel
Communication Server 1000 Release 5.5 for UNIStim 3.0.
Revision history
May 2007
Standard 02.01. This document is issued to support Nortel
Communication Server 1000 Release 5.0.
March 2007
Standard 01.01. This document is issued to support
Communication Server 1000 Release 4.5. This is the first
publication of this document.
3
Revision history
4
Contents
About the Nortel IP Phone 1110 . . . . . . . . . . . . . . . . . . . . . . 9
The Nortel IP Phone 1110 brings voice and data to the desktop by
connecting directly to a Local Area Network (LAN) thro ug h an Ethe rne t
connection.
Basic features
Your IP Phone 1110 supports the following:
•four context-sensitive soft keys providing access to a maximum of 10
features
For information about context-sensitive soft keys, see Features and Services Fundamentals (NN43001-106).
Context-sensitive soft keys are Nortel Communication Server
dependent. Some IP Phone 1110 phones are not configured to
support context-sensitive soft key functionality. Contact your site
administrator for further details
•pixel-based LCD screen, backlit, with adjustable contrast
•speaker for on-hook listening and on-hook dialing
•volume control keys for adjusting ringer, speaker, and handset
volume
•integrated 10/100 Ethernet switch for shared PC access
•automatic network configuration
9
About the Nortel IP Phone 1110
•hearing aid compatibility
Note: Some features are not available on all telephones. Consult
your system administrator to verify which features are available for
your use.
Figure 1 shows the controls of your IP Phone 1110.
Figure 1: IP Phone 1110
10
About the Nortel IP Phone 1110
Telephone controls
Table 1: Telephone controls
Note: In some geographic regions, the IP Phone 1110 is offered with
key caps that have English text labels. Text in parentheses indicates
labels appearing on the key caps, for example, (Services).
Fwd
Fwd
More...
(Volume +)
(Volume -)
Context-sensitive soft keys are located
below the LCD display area. The LCD label
above each context-sensitive soft key
changes based on the call state or active
feature.
When a triangle appears before a contextsensitive soft key label, the feature
associated with the context-sensitive soft
key is active.
Press the More key to access the next layer
of context-sensitive soft keys.
Use the Volume control buttons to adjust
the volume of the ringer, handset and
speaker. Press the top button to increase the
volume, and press the bottom button to
decrease volume.
Use the Navigation keys to scroll through
menus and lists appearing on the LCD
display screen. The outer part of this key
cluster rocks for up, down, left, and right
movements.
11
About the Nortel IP Phone 1110
Press the Enter key, at the center of the
Navigation key cluster, to confirm menu
selections.
In many cases, you can use the Enter key
instead of the Select context-sensitive soft
key.
Use the Line (DN) key to access the single
line and activate on-hook dialing. No status
(Line)
icon or LED is provided.
Press the Hold key to put an active call on
hold. Press the Hold key again to return to
(Hold)
the caller on hold.
Use the Expand key to access external
server applications.
(Expand)
12
Use the Goodbye key to terminate an active
call.
(Goodbye)
When a message is waiting, the red Visual
Alerter/Message Waiting indicator flashes.
Also, when the ringer sounds, this indicator
flashes.
(Services)
About the Nortel IP Phone 1110
When your IP Phone 1110 firmware is being
updated, the blue Feature Status Lamp
flashes.
Note: To find out if additional features
are supported, contact your
administrator.
Press the Services key once to access the
following server-based options:
•Telephone Options:
— Volume adjustment...
— Contrast adjustment
— Language...
— Date/Time...
— Local Dialpad Tone
— Set Info
— Diagnostics
— Ring type...
— Call timer
— Live Dial Pad
— Caller ID display order
— Normal mode indication
•Password Admin:
— Station Control Password
Note: The Password Admin menu may
not be available on all IP Phone 1110
sets. Consult your system administrator.
13
About the Nortel IP Phone 1110
•Virtual Office Login and Virtual Office
•Test Local Mode and Resume Local
Press the Services key twice to access the
(Services)
following telephone-based (local) options:
•1. Preferences
Logout (if Virtual Office is configured)
Mode (if Media Gateway 1000B is
configured)
Note: Press the Services key to exit
from any menu or menu item.
(Services)
(Msg/Inbox)
•2. Local Diagnostics
•3. Network Configuration
•4. Lock Menu
Note 1: Access to these local options
can be password protected. If you press
the Services key twice and a password
prompt appears, contact your system
administrator.
Note 2: Press the Cancel context-
sensitive soft key to exit from any menu
or menu item.
Press theMessage/Inbox key to access
your voice mailbox.
Note: This function may not be available
on all IP Phone 1110s; consult your
system administrator.
14
About the Nortel IP Phone 1110
Telephone display
Table 1 shows the LCD screen of your IP Phone 1110.
Figure 2: IP Phone 1110 LCD screen
The LCD screen on your IP Phone 1110 consists of two basic display
areas:
•The upper display area is for information such as caller number, caller
name, feature prompt string, user-entered digits, date and time (or
call timer, if provisioned in the Telephone Options menu), and
telephone information.
•The lower display area is for context-sensitive soft key labels.
License Notification
Notify your system administrator if your phone displays a message in a
pop-up window about the licensing feature or evaluation period. License
notification provides details to help diagnose why the features are
disabled on the phone. You can press the Stop key or lift the handset to
close the window. The window redisplays every 24 hours at 1:00 AM
(default). The time and time frame can be configured when you provision
the phone. For information about provisioning the IP Phones, see Nortel Communication Server 1000 IP Phones Fundamentals (NN43001-368).
15
About the Nortel IP Phone 1110
Call features and Flexible Feature Codes
Some features are not available on all IP Phones. Call features and
Flexible Feature Codes (FFCs) must be assigned to your IP Phone and
supported by system software. Contact your system administrator to
configure these features and codes on your IP Phone . Use ta ble “Flexible
Feature Codes (FFC)” on page 102 to record the FFCs that your system
administrator assigns to your phone.
Security features
The following security features are available on your IP Phone 1110:
•Using Encrypted Calling
•Connect the components
Using Encrypted Calling
Your IP Phone 1110 supports secure communication using SRTP media
encryption. If the feature is enabled, a security icon (q) is displayed on
the screen when your call is secured using SRTP media encryption.
Contact your system administrator to find out if this feature is available for
your use.
Managing your Station Control Password (SCPW)
Your Station Control Password (SCPW) enables the following security
features:
•Electronic Lock to prevent others from making calls from your IP
Phone
•Password-protected IP Phone features (for example, Personal
Directory, Redial List, and Callers List)
Your system administrator defines your initial SCPW. Contact your
system administrator for detailed inform ation.
16
To change your password (SCPW):
1. Press the Services key.
(Services)
2. Press the Up/Down navigation keys to
scroll up or down, and highlight
Password Admin.
3. Press the Enter key.
4. Use the dialpad to enter your password
at the prompt.
5. Press the Up/Down navigation keys to
scroll up or down, and highlight New
Password.
About the Nortel IP Phone 1110
6. Press the Enter key.
7. Use the dialpad to enter the new
password.
8. Press the Enter key to accept the new
password.
If you are locked out of your IP Phone 1110,
or if you forget your SCPW, contact your
system administrator.
17
About the Nortel IP Phone 1110
Note: The default configuration for Password Protection is off.
To turn Password Protection on or off:
1. Press the Directory key.
2. Press the Up/Down navigation keys to
scroll up or down, and highlight Change
Protection Mode.
3. Use the dialpad to enter your password
(if Password Protection is enabled).
Enter
YesNo
or
Done
4. Press the Enter soft key.
5. Press the Up/Down navigation keys to
highlight one of the following:
6. Choose one of the following soft keys:
— Yes to accept the selection
— No to return to the Directory menu
7. Press the Done soft key.
18
Entering and editing text
Entering and editing text
You can enter and edit text on your IP Phone 1110 using the following
methods:
•“Connect the components” on page 22
•“Editing text using the soft keys” on page 19
•“Connect the components” on page 22
The use of any of these methods for text entry depends on the applica-
tion. Table 2 shows the applications and input devices that you can use
for text entry.
Table 2: Application text entry
For:Use:
Call Server-related applications
(for example, changing feature
key labels, adding personal
directory entries, or dialing)
Graphical applicationsUSB keyboard
Local Tools menuUSB keyboard
Dialpad
USB keyboard for numeric
entries only
Dialpad for numeric entries
Entering text using the dialpad
You can use the dialpad to enter text when you use features such as
Personal Directory, Redial List, and Callers List.
For example, if you want to use the letter A, press the number 2 key once.
If you want the letter C, press the number 2 key three times.
Note: No letters are associated with the number 1 or the 0 keys.
Editing text using the soft keys
19
Entering and editing text
You can use soft keys to edit text when you use features such as
Personal Directory, Redial List, and Callers List.
To edit an entry in your Personal Directory, press the Directory key, and
select the desired entry from your Personal Directory.
To edit text with the soft keys:
1. Press the Edit soft key.
2. Press the Left/Right navigation keys to move through the text.
3. Select the appropriate editing soft key for the operation you want to
perform.
4. If the character you want is not visible, press the More soft key to
access the next layer of soft keys.
5. To add non-alphanumeric symbols, press the Symbol soft key, and
perform the following:
a. Press the Up navigation key to access the symbols.
b. Press the Left/Right navigation keys to move to a specific
symbol.
c. Press the Choose soft key to select a symbol.
6. Press the Next soft key to submit your changes.
Table 3 describes the soft key editing functions on your IP Phone 1110.
Table 3: Editing soft key description (Part 1 of 2)
KeyDescription
CancelAction is cancelled.
ChooseSelect a non-alphanumeric symbol (available
only after the Symbol soft key is selected).
ClearClear the input field.
CaseSwitch the next character to either uppercase
or lowercase.
DeleteBackspace one character.
20
Entering and editing text
Table 3: Editing soft key description (Part 2 of 2)
KeyDescription
Done/Select/EnterMeaning depends on application.
Entering text using the USB keyboard
You can use the USB keyboard, when connected, to enter text in the tools
and graphical applications.
For number entry in phone applications (for example, when dialing), you
can use the keyboard to enter digits (0–9), as well as * and #. Other
characters are ignored.
When on a call, you can use the function keys (f1, f2, f3, f4, f5, f6, f7, and
f8) to control the phone. Table 4 shows the function keys and their
associated action during phone calls.
Table 4: USB keyboard function keys during phone calls
Function keyAction
f1Go to Handsfree mode
f2Go to Headset mode
f3Place the current call on hold
f4Mute the current call
f5Volume up
f6Volume down
f7Copy
f8Quit
21
Connect the components
Connect the components
Before you begin
CAUTION
Damage to Equipment
Do not plug your IP Phone 1110 into a regular or ISDN
telephone jack. This results in severe damage to the IP Phone.
Consult your system administrator to ensure that you plug your
phone into a 10/100BaseT Ethernet jack.
CAUTION
Your IP Phone 1110 is designed for use in an indoor
environment only.
22
Connect the components
Figure 3: Release the phone from the stand
Wall-mount
Tilt lever
WARNING Your IP Phone 1110 is shipped with its stand
locked in position. To release the phone from the stand, press
the Wall-Mount lever (see Figure 3) and gently rotate the
phone away from the stand a little. When you’re sure the
phone is released from the stand, press the Tilt lever and fully
rotate the phone away from the stand.
lever
Wall-mount lever
Use the following steps to connect the components of your phone.
1. Remove the stand cover. Pull upward on the center catch (see
Figure 4) and remove the stand cover from the stand base. The
cable routing tracks are now accessible in the stand base (see
Figure 5).
23
Connect the components
Figure 4: Remove the stand cover
Center
Catch
Handset
cord channel
Tilt Lever
Button
2. Connect the AC power adapter (optional). Connect the AC power
adapter (not supplied) to the AC adapter jack in the bottom of the
phone (see Figure 5). Form a small bend in the cable, and then
thread the adapter cord through the channel in the stand base. Plug
the AC power adapter into the nearest AC power outlet.
Note: Your IP Phone 1110 supports both AC power and Power over
Ethernet (PoE), including IEEE 802.3af standard power. To use AC
power, use o nly the Nortel-approved AC power adapter (Ro HS Global
Power Supply, PEC #: N0089601), which can be ordered separa tely.
To use Power over Ethernet (PoE) power, your connected LAN must
support PoE; an AC power adapter is not required.
24
Figure 5: IP Phone 1110 connections
Connect the components
3. Install the handset. Plug the end of the handset cord with the short
straight section into the handset. Plug the end of the handset cord
with the long straight section into the handset jack on the back of the
phone (see Figure 5) marked with the symbol
in the cord, and then thread it through the channel in the stand base
marked with the symbol
on the right-hand side of the stand base (see Figure 4).
4. Install the LAN Ethernet cable. Plug one end of the supplied LAN
Ethernet cable into the LAN ethernet port on the back of your phone
(see Figure 5) marked with the symbol % and thread the cable
through the channel in the stand base marked with the symbol %.
Connect the other end of the cable to your LAN Ethernet connection.
5. Install the PC Ethernet cable (optional). If you ar e connecting your
PC Ethernet through the phone, plug one end of the PC Ethernet
cable (not supplied) into the PC ethernet port on the back of your
phone (see Figure 5) marked with the symbol ( and thread the
cable through the channel in the stand base marked with the symbol
+ so that it exits in the handset cord channel
+. Form a small bend
25
Connect the components
(. Plug the other end of the cable into the LAN port on the back of
your PC.
Figure 6: Cable routing tracks and mounting holes
Method A
Method B
6. Wall-mount your phone (optional). Your IP Phone 1110 can be
mounted either by: (Method A) using the mounting holes on the
bottom of the phone stand, or (Method B) using a traditional-style
wall-mount box with an RJ-45 connector and a 15-cm (6-inch) RJ-45
cord (not supplied).
Complete steps 1-5, as needed, before you wall-mount your phone:
Method A: Using the stand cover (part removed in step 1), mark the
wall-mount holes by pressing the bottom of the stand cover firmly
against the wall in the location where you wish to install the phone.
Four small pins on the bottom of the stand cover make marks on the
wall. Use the marks as a guideline for installing the wall-mount
screws (not supplied). Install the screws so that they protrude 3 mm
(1/8 inch) from the wall, and then position the phone stand mounting
holes (as shown in Figure 6, Method A) over the screw heads. You
may need to remove the phone from the wall to adjust the lower
screws. When the lower screws fit snugly, tighten the top screws.
Method B: Attach the 15-cm (6-inch) CAT5e cable (not supplied),
position the phone stand mounting hole s (shown in Figure 6, Method
B) over the mounting rivets, push the phone onto the mounting rivets
and down, to lock the phone into position.
26
Connect the components
7. Replace the stand cover. Ensure that all cables are neatly routed
and press the stand cover into place until you hear an audible click.
8. Put the phone in the wall-mount position. If you wall-mounted your
phone, put it in the wall-mount position by pressing the Tilt Lever and
pushing the phone towards the stand until the phone is nearly par allel
with the stand. Release the Tilt Lever and continue to gently push the
phone towards the stand until you hear an audible click (from the
Wall-Mount lever). Ensure the phone is securely locked in position.
27
Telephone features
Telephone features
Your IP Phone 1110 has both server-based telephone features and local
(telephone-based) tools. Server-based telephone features are accessed
through the Telephone Options menu item on the Services menu. Press
the Services key once to access the Services menu, which has the
following menu items:
•Telephone Options
— enables you or your system administrator to select and con figur e
server-based telephone features. For more information, see
Telephone Options below.
•Password Admin
— enables you or your system administrator to manage the Station
Control Password (SCPW). For more information, see Station
Control Password on page 99.
•Virtual Office Login and Test Local Mode (for Branch Office)
— are present only when your phone’s Class of Service is
configured for Virtual Office and Branch Office. For more
information, see “Using Virtual Office” on page 83.
Note: The Password Admin, Virtual Office Login, and Test Local
Mode menus are not available on all IP Phone 1110 telephones.
Consult your system administrator.
Telephone Options
The Telephone Options menu item provides you with access to the
following features on your IP Phone 1110:
•“Volume adjustment...” on page 30
•“Contrast adjustment” on page 31
•“Language...” on page 32
•“Date/Time...” on page 33
•“Local Dialpad Tone” on page 33
28
Telephone features
•“Set Info” on page 34
•“Diagnostics” on page 35
•“Ring type...” on page 36
•“Call timer” on page 37
•“Live Dial Pad” on page 37
•“Caller ID display order” on page 38
•“Normal mode indication” on page 39
When an option has a submenu, an ellipses (...) appears after the option.
Using the Telephone Options menu:
1. Press the Services key.
2. Press the Up/Down navigation keys to
scroll up or down, and then locate
Telephone Options.
3. Press the Enter key.
1. Use Press the Up/Down navigation keys
to scroll up or down, and then locate an
option (for example, Contrast
adjustment).
2. Press the Enter key. The display
provides information required to adjust
your selection.
29
Telephone features
SelectCancel
or
3. Choose one of the following:
— Press the Select context-sensitive
soft key to save any changes and
return to the Telephone Options
menu.
— Press the Cancel context-sensitive
soft key to keep existing setting and
return to the Telephone Options
menu.
Volume adjustment...
To adjust the volume, press the Services key, select Telephone
Options, and then select Volume adjustment…
Adjusting the volume:
1. Press the Up/Down navigation keys to
scroll up or down, and then locate one of
the following items:
— Ringer
30
— Handset listen
— On-Hook listening/dialing
2. Press the Enter key.
Loading...
+ 90 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.