Nortel 1110 User Manual

Title page

Nortel Communication Server 1000
IP Phone 1110
User Guide

Revision history

October 2009
June 2009
Standard 04.02. This document is up-issued to support Nortel Communication Server 1000 Release 6.0.
May 2009
Standard 04.01. This document is up-issued to support Nortel Communication Server 1000 Release 6.0.
April 2008
Standard 03.03. This document is up-issued to support Nortel Communication Server 1000 Release 5.5 for UNIStim 3.0.
Revision history
May 2007
Standard 02.01. This document is issued to support Nortel Communication Server 1000 Release 5.0.
March 2007
Standard 01.01. This document is issued to support Communication Server 1000 Release 4.5. This is the first publication of this document.
3
Revision history
4

Contents

About the Nortel IP Phone 1110 . . . . . . . . . . . . . . . . . . . . . . 9
Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
License Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 16
Security features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using Encrypted Calling . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Managing your Station Control Password (SCPW) . . . . . 16
Entering and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Entering text using the dialpad . . . . . . . . . . . . . . . . . . . . . . . . 19
Editing text using the soft keys . . . . . . . . . . . . . . . . . . . . . . . . 19
Entering text using the USB keyboard . . . . . . . . . . . . . . . . . . 21
Contents
Connect the components . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Telephone features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Telephone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Volume adjustment... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Contrast adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Language... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Date/Time... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Local Dialpad Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ring type... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
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Contents
Call timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Live Dial Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Caller ID display order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Normal mode indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Local tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
1. Using the Preferences submenu . . . . . . . . . . . . . . . . . . . . 41
1. Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
2. Languages... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
3. Backlight Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
2. Using the Local Diagnostics submenu . . . . . . . . . . . . . . . . 44
1. IP Set&DHCP Information . . . . . . . . . . . . . . . . . . . . . . 45
2. Network Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . 45
3. Ethernet Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4. IP Network Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5. DHCP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
6. License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
7. Certificate Information . . . . . . . . . . . . . . . . . . . . . . . . . 46
The system administrator can use the Certificate Information
to view certificate related information. . . . . . . . . . . . . . . . 46
3. Using the Network Configuration submenu . . . . . . . . . . . . 46
4. Using the Lock Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using On-hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using Predial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using Ring Again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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Contents
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using Timed Reminder Recall . . . . . . . . . . . . . . . . . . . . . . . . 56
Using Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Recording a Calling Party Number . . . . . . . . . . . . . . . . . . . . . 59
Tracing a malicious call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
While away from your desk . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using Internal Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Remote Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Securing your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Talking with more than one person . . . . . . . . . . . . . . . . . . 67
Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Working without interruption . . . . . . . . . . . . . . . . . . . . . . . 71
Activating Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Additional call features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using Call Page Connect to make an announcement . . . . . . 72
Charging a call or charging a forced call . . . . . . . . . . . . . . . . 73
Using Enhanced Override . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using Forced Camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Overriding a busy signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Using Radio Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
7
Contents
Additional phone features . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Secure Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Logging in to Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . 84
Using Virtual Office on your Remote telephone . . . . . . . . 86
Using Virtual Office on your Office telephone . . . . . . . . . 88
Logging out of Virtual Office . . . . . . . . . . . . . . . . . . . . . . . 90
Troubleshooting Virtual Office . . . . . . . . . . . . . . . . . . . . . 91
Using Media Gateway 1000B . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using Test Local Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using Resume Normal Mode . . . . . . . . . . . . . . . . . . . . . . 94
Troubleshooting MG 1000B . . . . . . . . . . . . . . . . . . . . . . . 95
Using Hospitality features . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Configuring Automatic Wake-Up . . . . . . . . . . . . . . . . . . . . . . 97
Station Control Password . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Accessing External Server Applications . . . . . . . . . . . . . 101
Flexible Feature Codes (FFC) . . . . . . . . . . . . . . . . . . . . . . 102
Regulatory and safety information . . . . . . . . . . . . . . . . . . 105
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . 107
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
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About the Nortel IP Phone 1110

About the Nortel IP Phone 1110
The Nortel IP Phone 1110 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) thro ug h an Ethe rne t connection.

Basic features

Your IP Phone 1110 supports the following:
four context-sensitive soft keys providing access to a maximum of 10 features
For information about context-sensitive soft keys, see Features and Services Fundamentals (NN43001-106).
Context-sensitive soft keys are Nortel Communication Server dependent. Some IP Phone 1110 phones are not configured to support context-sensitive soft key functionality. Contact your site administrator for further details
pixel-based LCD screen, backlit, with adjustable contrast
speaker for on-hook listening and on-hook dialing
volume control keys for adjusting ringer, speaker, and handset volume
three call-processing fixed keys: —Line —Hold — Goodbye
three specialized feature keys: — Message/Inbox — Services — Expand
integrated 10/100 Ethernet switch for shared PC access
automatic network configuration
9
About the Nortel IP Phone 1110
hearing aid compatibility Note: Some features are not available on all telephones. Consult
your system administrator to verify which features are available for your use.
Figure 1 shows the controls of your IP Phone 1110.
Figure 1: IP Phone 1110
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About the Nortel IP Phone 1110

Telephone controls

Table 1: Telephone controls
Note: In some geographic regions, the IP Phone 1110 is offered with key caps that have English text labels. Text in parentheses indicates labels appearing on the key caps, for example, (Services).
Fwd
Fwd
More...
(Volume +)
(Volume -)
Context-sensitive soft keys are located
below the LCD display area. The LCD label above each context-sensitive soft key changes based on the call state or active feature.
When a triangle appears before a context­sensitive soft key label, the feature associated with the context-sensitive soft key is active.
Press the More key to access the next layer of context-sensitive soft keys.
Use the Volume control buttons to adjust the volume of the ringer, handset and speaker. Press the top button to increase the volume, and press the bottom button to decrease volume.
Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The outer part of this key cluster rocks for up, down, left, and right movements.
11
About the Nortel IP Phone 1110
Press the Enter key, at the center of the Navigation key cluster, to confirm menu selections.
In many cases, you can use the Enter key instead of the Select context-sensitive soft key.
Use the Line (DN) key to access the single line and activate on-hook dialing. No status
(Line)
icon or LED is provided.
Press the Hold key to put an active call on hold. Press the Hold key again to return to
(Hold)
the caller on hold.
Use the Expand key to access external server applications.
(Expand)
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Use the Goodbye key to terminate an active call.
(Goodbye)
When a message is waiting, the red Visual
Alerter/Message Waiting indicator flashes.
Also, when the ringer sounds, this indicator flashes.
(Services)
About the Nortel IP Phone 1110
When your IP Phone 1110 firmware is being updated, the blue Feature Status Lamp flashes.
Note: To find out if additional features are supported, contact your administrator.
Press the Services key once to access the following server-based options:
Telephone Options: — Volume adjustment... — Contrast adjustment — Language... — Date/Time... — Local Dialpad Tone — Set Info — Diagnostics — Ring type... — Call timer — Live Dial Pad — Caller ID display order — Normal mode indication
Password Admin: — Station Control Password Note: The Password Admin menu may
not be available on all IP Phone 1110 sets. Consult your system administrator.
13
About the Nortel IP Phone 1110
Virtual Office Login and Virtual Office
Test Local Mode and Resume Local
Press the Services key twice to access the
(Services)
following telephone-based (local) options:
1. Preferences
Logout (if Virtual Office is configured)
Mode (if Media Gateway 1000B is configured)
Note: Press the Services key to exit from any menu or menu item.
(Services)
(Msg/Inbox)
2. Local Diagnostics
3. Network Configuration
•4. Lock Menu Note 1: Access to these local options
can be password protected. If you press the Services key twice and a password prompt appears, contact your system administrator.
Note 2: Press the Cancel context- sensitive soft key to exit from any menu or menu item.
Press the Message/Inbox key to access your voice mailbox.
Note: This function may not be available on all IP Phone 1110s; consult your system administrator.
14
About the Nortel IP Phone 1110

Telephone display

Table 1 shows the LCD screen of your IP Phone 1110.
Figure 2: IP Phone 1110 LCD screen
The LCD screen on your IP Phone 1110 consists of two basic display areas:
The upper display area is for information such as caller number, caller name, feature prompt string, user-entered digits, date and time (or call timer, if provisioned in the Telephone Options menu), and telephone information.
The lower display area is for context-sensitive soft key labels.

License Notification

Notify your system administrator if your phone displays a message in a pop-up window about the licensing feature or evaluation period. License notification provides details to help diagnose why the features are disabled on the phone. You can press the Stop key or lift the handset to close the window. The window redisplays every 24 hours at 1:00 AM (default). The time and time frame can be configured when you provision the phone. For information about provisioning the IP Phones, see Nortel Communication Server 1000 IP Phones Fundamentals (NN43001-368).
15
About the Nortel IP Phone 1110

Call features and Flexible Feature Codes

Some features are not available on all IP Phones. Call features and Flexible Feature Codes (FFCs) must be assigned to your IP Phone and supported by system software. Contact your system administrator to configure these features and codes on your IP Phone . Use ta ble “Flexible
Feature Codes (FFC)” on page 102 to record the FFCs that your system
administrator assigns to your phone.

Security features

The following security features are available on your IP Phone 1110:
Using Encrypted Calling
Connect the components

Using Encrypted Calling

Your IP Phone 1110 supports secure communication using SRTP media encryption. If the feature is enabled, a security icon (q) is displayed on the screen when your call is secured using SRTP media encryption. Contact your system administrator to find out if this feature is available for your use.

Managing your Station Control Password (SCPW)

Your Station Control Password (SCPW) enables the following security features:
Electronic Lock to prevent others from making calls from your IP Phone
Password-protected IP Phone features (for example, Personal Directory, Redial List, and Callers List)
Your system administrator defines your initial SCPW. Contact your system administrator for detailed inform ation.
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To change your password (SCPW):
1. Press the Services key.
(Services)
2. Press the Up/Down navigation keys to scroll up or down, and highlight
Password Admin.
3. Press the Enter key.
4. Use the dialpad to enter your password at the prompt.
5. Press the Up/Down navigation keys to scroll up or down, and highlight New
Password.
About the Nortel IP Phone 1110
6. Press the Enter key.
7. Use the dialpad to enter the new password.
8. Press the Enter key to accept the new password.
If you are locked out of your IP Phone 1110, or if you forget your SCPW, contact your system administrator.
17
About the Nortel IP Phone 1110
Note: The default configuration for Password Protection is off.
To turn Password Protection on or off:
1. Press the Directory key.
2. Press the Up/Down navigation keys to scroll up or down, and highlight Change
Protection Mode.
3. Use the dialpad to enter your password (if Password Protection is enabled).
Enter
Yes No
or
Done
4. Press the Enter soft key.
5. Press the Up/Down navigation keys to highlight one of the following:
— Enable Password Protection — Disable Password Protection
6. Choose one of the following soft keys: — Yes to accept the selection — No to return to the Directory menu
7. Press the Done soft key.
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Entering and editing text

Entering and editing text
You can enter and edit text on your IP Phone 1110 using the following methods:
“Connect the components” on page 22
“Editing text using the soft keys” on page 19
“Connect the components” on page 22 The use of any of these methods for text entry depends on the applica-
tion. Table 2 shows the applications and input devices that you can use for text entry.
Table 2: Application text entry
For: Use:
Call Server-related applications (for example, changing feature key labels, adding personal directory entries, or dialing)
Graphical applications USB keyboard Local Tools menu USB keyboard
Dialpad USB keyboard for numeric
entries only
Dialpad for numeric entries

Entering text using the dialpad

You can use the dialpad to enter text when you use features such as Personal Directory, Redial List, and Callers List.
For example, if you want to use the letter A, press the number 2 key once. If you want the letter C, press the number 2 key three times.
Note: No letters are associated with the number 1 or the 0 keys.

Editing text using the soft keys

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Entering and editing text
You can use soft keys to edit text when you use features such as Personal Directory, Redial List, and Callers List.
To edit an entry in your Personal Directory, press the Directory key, and select the desired entry from your Personal Directory.
To edit text with the soft keys:
1. Press the Edit soft key.
2. Press the Left/Right navigation keys to move through the text.
3. Select the appropriate editing soft key for the operation you want to perform.
4. If the character you want is not visible, press the More soft key to access the next layer of soft keys.
5. To add non-alphanumeric symbols, press the Symbol soft key, and perform the following:
a. Press the Up navigation key to access the symbols. b. Press the Left/Right navigation keys to move to a specific
symbol.
c. Press the Choose soft key to select a symbol.
6. Press the Next soft key to submit your changes.
Table 3 describes the soft key editing functions on your IP Phone 1110.
Table 3: Editing soft key description (Part 1 of 2)
Key Description
Cancel Action is cancelled. Choose Select a non-alphanumeric symbol (available
only after the Symbol soft key is selected). Clear Clear the input field. Case Switch the next character to either uppercase
or lowercase. Delete Backspace one character.
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Entering and editing text
Table 3: Editing soft key description (Part 2 of 2)
Key Description
Done/Select/Enter Meaning depends on application.

Entering text using the USB keyboard

You can use the USB keyboard, when connected, to enter text in the tools and graphical applications.
For number entry in phone applications (for example, when dialing), you can use the keyboard to enter digits (0–9), as well as * and #. Other characters are ignored.
When on a call, you can use the function keys (f1, f2, f3, f4, f5, f6, f7, and f8) to control the phone. Table 4 shows the function keys and their associated action during phone calls.
Table 4: USB keyboard function keys during phone calls
Function key Action
f1 Go to Handsfree mode f2 Go to Headset mode f3 Place the current call on hold f4 Mute the current call f5 Volume up f6 Volume down f7 Copy f8 Quit
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Connect the components

Connect the components

Before you begin

CAUTION Damage to Equipment
Do not plug your IP Phone 1110 into a regular or ISDN telephone jack. This results in severe damage to the IP Phone. Consult your system administrator to ensure that you plug your phone into a 10/100BaseT Ethernet jack.
CAUTION
Your IP Phone 1110 is designed for use in an indoor environment only.
22
Connect the components
Figure 3: Release the phone from the stand
Wall-mount
Tilt lever
WARNING Your IP Phone 1110 is shipped with its stand locked in position. To release the phone from the stand, press the Wall-Mount lever (see Figure 3) and gently rotate the phone away from the stand a little. When you’re sure the phone is released from the stand, press the Tilt lever and fully rotate the phone away from the stand.
lever
Wall-mount lever
Use the following steps to connect the components of your phone.
1. Remove the stand cover. Pull upward on the center catch (see
Figure 4) and remove the stand cover from the stand base. The
cable routing tracks are now accessible in the stand base (see
Figure 5).
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Connect the components
Figure 4: Remove the stand cover
Center Catch
Handset cord channel
Tilt Lever Button
2. Connect the AC power adapter (optional). Connect the AC power adapter (not supplied) to the AC adapter jack in the bottom of the phone (see Figure 5). Form a small bend in the cable, and then thread the adapter cord through the channel in the stand base. Plug the AC power adapter into the nearest AC power outlet.
Note: Your IP Phone 1110 supports both AC power and Power over Ethernet (PoE), including IEEE 802.3af standard power. To use AC power, use o nly the Nortel-approved AC power adapter (Ro HS Global Power Supply, PEC #: N0089601), which can be ordered separa tely. To use Power over Ethernet (PoE) power, your connected LAN must support PoE; an AC power adapter is not required.
24
Figure 5: IP Phone 1110 connections
Connect the components
3. Install the handset. Plug the end of the handset cord with the short straight section into the handset. Plug the end of the handset cord with the long straight section into the handset jack on the back of the phone (see Figure 5) marked with the symbol in the cord, and then thread it through the channel in the stand base marked with the symbol on the right-hand side of the stand base (see Figure 4).
4. Install the LAN Ethernet cable. Plug one end of the supplied LAN Ethernet cable into the LAN ethernet port on the back of your phone (see Figure 5) marked with the symbol % and thread the cable through the channel in the stand base marked with the symbol %. Connect the other end of the cable to your LAN Ethernet connection.
5. Install the PC Ethernet cable (optional). If you ar e connecting your PC Ethernet through the phone, plug one end of the PC Ethernet cable (not supplied) into the PC ethernet port on the back of your phone (see Figure 5) marked with the symbol ( and thread the cable through the channel in the stand base marked with the symbol
+ so that it exits in the handset cord channel
+. Form a small bend
25
Connect the components
(. Plug the other end of the cable into the LAN port on the back of
your PC.
Figure 6: Cable routing tracks and mounting holes
Method A
Method B
6. Wall-mount your phone (optional). Your IP Phone 1110 can be mounted either by: (Method A) using the mounting holes on the bottom of the phone stand, or (Method B) using a traditional-style wall-mount box with an RJ-45 connector and a 15-cm (6-inch) RJ-45 cord (not supplied).
Complete steps 1-5, as needed, before you wall-mount your phone:
Method A: Using the stand cover (part removed in step 1), mark the wall-mount holes by pressing the bottom of the stand cover firmly against the wall in the location where you wish to install the phone. Four small pins on the bottom of the stand cover make marks on the wall. Use the marks as a guideline for installing the wall-mount screws (not supplied). Install the screws so that they protrude 3 mm (1/8 inch) from the wall, and then position the phone stand mounting holes (as shown in Figure 6, Method A) over the screw heads. You may need to remove the phone from the wall to adjust the lower screws. When the lower screws fit snugly, tighten the top screws.
Method B: Attach the 15-cm (6-inch) CAT5e cable (not supplied), position the phone stand mounting hole s (shown in Figure 6, Method B) over the mounting rivets, push the phone onto the mounting rivets and down, to lock the phone into position.
26
Connect the components
7. Replace the stand cover. Ensure that all cables are neatly routed and press the stand cover into place until you hear an audible click.
8. Put the phone in the wall-mount position. If you wall-mounted your phone, put it in the wall-mount position by pressing the Tilt Lever and pushing the phone towards the stand until the phone is nearly par allel with the stand. Release the Tilt Lever and continue to gently push the phone towards the stand until you hear an audible click (from the Wall-Mount lever). Ensure the phone is securely locked in position.
27

Telephone features

Telephone features
Your IP Phone 1110 has both server-based telephone features and local (telephone-based) tools. Server-based telephone features are accessed through the Telephone Options menu item on the Services menu. Press the Services key once to access the Services menu, which has the following menu items:
Telephone Options
— enables you or your system administrator to select and con figur e
server-based telephone features. For more information, see
Telephone Options below.
Password Admin — enables you or your system administrator to manage the Station
Control Password (SCPW). For more information, see Station
Control Password on page 99.
Virtual Office Login and Test Local Mode (for Branch Office) — are present only when your phone’s Class of Service is
configured for Virtual Office and Branch Office. For more information, see “Using Virtual Office” on page 83.
Note: The Password Admin, Virtual Office Login, and Test Local
Mode menus are not available on all IP Phone 1110 telephones.
Consult your system administrator.

Telephone Options

The Telephone Options menu item provides you with access to the following features on your IP Phone 1110:
“Volume adjustment...” on page 30
“Contrast adjustment” on page 31
“Language...” on page 32
“Date/Time...” on page 33
“Local Dialpad Tone” on page 33
28
Telephone features
“Set Info” on page 34
“Diagnostics” on page 35
“Ring type...” on page 36
“Call timer” on page 37
“Live Dial Pad” on page 37
“Caller ID display order” on page 38
“Normal mode indication” on page 39
When an option has a submenu, an ellipses (...) appears after the option.
Using the Telephone Options menu:
1. Press the Services key.
2. Press the Up/Down navigation keys to scroll up or down, and then locate
Telephone Options.
3. Press the Enter key.
1. Use Press the Up/Down navigation keys to scroll up or down, and then locate an option (for example, Contrast
adjustment).
2. Press the Enter key. The display provides information required to adjust your selection.
29
Telephone features
Select Cancel
or
3. Choose one of the following: — Press the Select context-sensitive
soft key to save any changes and return to the Telephone Options menu.
— Press the Cancel context-sensitive
soft key to keep existing setting and return to the Telephone Options menu.

Volume adjustment...

To adjust the volume, press the Services key, select Telephone
Options, and then select Volume adjustment…
Adjusting the volume:
1. Press the Up/Down navigation keys to scroll up or down, and then locate one of the following items:
— Ringer
30
— Handset listen — On-Hook listening/dialing
2. Press the Enter key.
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