WARNING: If the information in this manual is not followed exactly, a fire or
explosion may result causing property damage, personal injury or death.
-Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
-WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
-Installation and service must be performed by a qualified installer, service
agency or the gas supplier.
CERTIFIED
SAR8192w
Rev. 10/05
R
Low NOx
Approved by
SCAQMD
Thank you for purchasing this Noritz Gas Water Heater. Before using, please:
Read this manual completely for correct installation and operation instructions.
Completely fill out the warranty registration card (included separately) and
mail the detachable portion to Noritz America Corporation.
Keep this manual (and the remainder of the warranty registration card) where it
can be found whenever necessary.
To prevent damage to property and injury to the user, the icons shown below will be used to warn of
varying levels of danger.
Every indication is critical to the safe operation of the water heater and must be understood and
observed.
Potential dangers from accidents during installation and use are divided into the following three
categories. Closely observe these warnings; they are critical to your safety.
Icons warning of risk level
Danger
Warning
Caution
Remarks
Other icons
Electric
Shock.
Prohibited
If you detect a gas leak:
1. Do not try to light any appliance
2. Do not touch any electrical
switch; do not use any phone in
your building.
3. Immediately call your gas
supplier from a neighbor’s phone.
Follow the gas supplier’s
instructions.
4. If you cannot reach your gas
supplier, call the fire department.
Denotes content that may result in instantaneous fire, serious injury
and even death when ignored.
Denotes content that may result in fire, serious injury and even
death when ignored.
Denotes content that may result in bodily injury and physical
damage when ignored.
The content following this icon is necessary to understand for safe
and easy use of this water heater.
High
Temperature.
No flame.
Be sure
to do.
Don’t
touch.
Danger
Ground.
Don’t
disassemble
the equipment.
Do not use the water heater if
the intake/exhaust pipe is
displaced,has holes,or is
corroded.
Don’t touch
with a wet
hand.
3
Important Safety Information-2
Warning
If you detect abnormal combustion
or abnormal odors, or during an
earthquake, tornado or fire:
1. Turn off the hot water supply
2. Turn off the power to the water
heater
3. Turn off gas and water at the
main
4. Consult the nearest Noritz agent
Check the temperature of the
running hot water before
entering the shower.
Check the temperature before
stepping into the bath tub.
Be sure the gas/power supplied
matches the gas on the rating
plate.
For Natural Gas
Do not allow small children to play
unsupervised in the bathroom.
Do not allow small children to
bathe unsupervised.
4
Do not turn off the water heater or
change the water temperature while
someone is using.
Consult the nearest Noritz agent if
the water heater location needs to
be changed.
Contact a qualified service
technician for any necessary
repairs, service or maintenance.
Contact Noritz before using with
a solar pre-heater.
Warning
Do not place combustibles such as
laundry, newspapers, oils etc. near
the heater or the exhaust vent
terminal.
Vent terminal
Do not use combustible chemicals
such as oil, gasoline, benzene etc.
in the vicinity of the heater or the
exhaust vent terminal.
Leave the proper clearance between
the water heater and nearby objects
(trees, timber, boxes with flammable
materials etc.).
Upper:
Min. 2"
Left side:
Min. 2"
Front:
Sug. 24"
*
Indicates suggested clearances for
*
maintenance.
Do not place or use a spray can
near the heater or the exhaust vent
terminal.
Sug.3"from
vent pipe*
Right side:
Min. 2"
5
Important Safety Information-3
Caution
Be sure to electrically ground the
unit.
Do not touch the power cord with
wet hands.
Keep power cord free of dust.
Do not use a broken or modified
power cord. Do not bind, bend or
stretch power cords.
Do not scratch, modify, or subject
them to impact or force.
Do not use the water heater for
other than hot water supply,
shower and bath.
Do not touch the exhaust vent
pipe during or immediately after
operation of the water heater.
Do not use hair spray or spray
detergent in the vicinity of the
heater.
If this unit will be installed in a
salon or other location where hair
spray or aerosols will be used,
locate the unit away from where
these products are used.
Do not install in locations where
excessive dust or debris will be
in the air.
6
Remark
Do not drink water that has been inside the
unit for an extended period of time. Do not
drink the first use of hot water from the
unit in the morning.
Clean the filter on the water inlet as
frequently as required by the quality of
your local water.
Keep the area around the unit clean.
If boxes, weeds, cobwebs, cockroaches etc. are in
the vicinity of the unit, damage or fire can result.
Do not install the equipment where the
exhaust will blow on walls or windows.
Treat hard, acidic or otherwise impure
supply water with approved methods to
ensure full warranty coverage.
Problems resulting from scale formation
are not covered by the warranty.
Do not disassemble the remote controller.
Do not use benzene, oil or fat detergents
to clean the remote controller.
This may cause deformation.
Do not get the remote controller wet.
Although it is water resistant, too much water can
cause damage.
Do not splash water on the remote
controller. Do not expose the remote
controller to steam.
Do not locate the remote controller near stoves or
ovens, this may cause damage or failure.
Preventing damage from freezing (
Damage can occur from frozen water within the
device and pipes even in warm environments.
Be sure to read below for appropriate measures.
Repairs for damage caused by freezing are not
covered by the warranty.
p.17)
Check ignition during use and extinction
after use.
This unit is only approved for installation
up to 4500 ft. above sea level.
For installations at higher elevations,
contact Noritz America for instructions.
Do not use parts other than those specified
for this equipment.
Take necessary measures to prevent
freezing of water and leakage of gas when
leaving the unit unused for long periods of
time. (
If it is snowing, check the exhaust gas vent
and exhaust vent terminal for blockage.
p.18)
7
General Parts
Main Unit
Indoor Wall Mounted, Power Vent/Sealed Model
Flue Collar
Intake pipe
Front Cover
Water Drain Valve (with Water Filter)
(Inside Water Inlet) (
Pressure Relief Valve
Water Supply Valve
Gas Supply Valve
*The above illustration shows an example of installation.
The exact installation configuration may be slightly different.
p.20)
8
Remote Controller (RC-7646M-2)
Display
next page)
(
Setting Buttons
For setting the hot
water temperature,
the flow meter alarm,
and other settings.
Power On/Off Button
For turning the
heater on and off.
Flow Meter Alarm Set Button
For setting the flow
meter alarm.
p.14 and 15)
(
* Before use, remove the protective sheet from the remote controller surface.
* The unit has been shipped from the factory with the remote control set at 110°F.
9
Display
The illustration below shows the remote controller display. What is actually displayed
depends on how the water heater is set.
Burner On Indicator
Priority Indicator
When this indicator
is lit, the hot water
temperature can be
set. (
p.13)
Temperature Setting
(Ex.: 110°F)
Flow Meter Setting
The display will flash
after hitting the flow
meter alarm set button.
p.15)
(
Error Code
A number will flash if
a failure occurs.
(
p.24)
10
Initial Operation
Before the first use of your water heater, make the following preparations.
Follow steps 1 through 4.
Open the water supply valve.
1
CLOSED
Open a hot water fixture to confirm that
water is available, and then close the
2
fixture again.
Hot water fixture
OPEN
Open the gas supply valve.
3
Turn on the power.
4
11
How to Use
Setting and Using the Water Heater
(Starting with the Power Off)
2
Press the Power
On/Off Button.
1
1
The temperature will be
displayed on the remote
control thermostat.
On
On
Caution
To prevent scalding:
High Temperature
Temperatures above 125 °F can scald.
•Check the water temperature by hand before bathing or
showering.
• When setting the unit to 125°F or higher, the
temperature display will flash for 10 seconds as a high
temperature warning.
• Take caution when using the unit again after setting to
125°F or higher. Always check the set temperature
before use.
• Do not allow anyone to change the water temperature
while hot water is running.
Previous set
temperature
(Ex.: 110°F)
Remote Controller Display
Flashes for 10 sec
12
Set temperature.
Always check the
2
temperature setting
(
before use.
Hot
Cold
)
Turn on hot
water.
3
Turn off the hot
water.
4
Check the indicator lights.
Water temperature
The temperature settings below are examples. The temperature setting
:
(°F
necessary depends on the usage, the length of piping and the time of year.
* For most residential applications, the recommended setting temperature is 120°F or less.
For applications that occasionally require a higher temperature setting, locate the remote controller
in a convenient location (
* Consult local codes for minimum operating temperatures.
Shower, hot water
supply, etc.
High temperature
*Initial factory setting is 110°F
p.58) .
On
Off
)
If fixtures incorporate mixing
valves, set the temperature
higher than usual.
13
How to Use
Flow Meter Alarm
2,3
1
3
(Starting with the power off)
Preparation
1. Plug the bath drain.
Press the Power
On/Off Button
1
On
The temperature will be displayed
on the remote control thermostat.
On
Previous set temperature
(example:110°F)
Set temperature.
Always check
2
temperature setting
(
before use.
Hot
Cold
Check the indicator lights.
Water temperature
)
14
An alarm will sound for ten
seconds when the flow
reaches the set level.
Water Temperature
The temperatures settings below are only examples. The
:
temperature setting necessary will depend on the usage,
(°F
the length of piping and the time of year.
100105110115120
)
The water will continue to run unless it is
manually turned off.
To set the flow meter alarm:
Adjust flow meter
3
alarm setting.
Press the flow meter alarm set button
(the setting will flash on the display)
and adjust with the setting buttons.
Increase
Decrease
Choose the flow meter alarm setting
from the following options: 10 - 60
(In 5 gallon intervals), 70 - 100 (In
10 gallon intervals), or 990 gallons.
The alarm will not sound if
Note:
it is set for 990 gal.
4
Turn on hot
water.
On
WarmerHotWarm
* Initial factory setting: 110°F
Turn off the hot
water when the
5
alarm sounds.
The alarm will sound when
the set level has been
reached. Stop the water.
The alarm will not
Note:
sound if it is set for
990 gal.
Off
Flow meter setting will be flashing
(ex. 45 gal.)
* The level can only be adjusted
while the indicator is flashing.
* After ten seconds, the remote
will again display the temperature.
If the flow meter alarm is being used to indicate when a tub is full:
• If any hot water is being used besides what is going into the tub, the alarm will sound before
the tub is full.
• If there was water in the tub before the fill began, or if the water is not shut off manually when
the alarm sounds, the tub may overflow.
• If there was water in the tub before the fill began, the temperature in the tub after it is full may
be different from the temperature setting.
15
How to Use
Muting the Remote Controller
The remote controller will emit a sound
when any button is pushed. This sound
can be muted if it is desired.
* Initial factory setting is with sound.
1
With the remote controller
off, hold the Power On/Off
1
Button for five seconds.
Muted
No sound
after 5 sec.
Sound
Tone sounds
after 5 sec.
16
The flow meter alarm cannot be muted.
Preventing Damage from Freezing-1
Remarks
* Damage can occur from frozen water within the device and pipes even
in warm environments. Be sure to read below for appropriate measures.
* Repairs for damage caused by freezing are not covered by the warranty.
Freezing is prevented within the device automatically by the freeze-prevention heater
Freezing cannot be prevented when the power is disconnected. Do not remove the power plug
from the wall outlet.
(Freezing will be prevented regardless of whether the operation switch is ON or OFF.)
* The freeze prevention heaters will not prevent the plumbing external to the unit from freezing.
Protect this plumbing with insulation, heat tape or electric heaters, solenoids, or pipe covers.
If there remains a freezing danger, contact the nearest Noritz agent.
Take the measures below for extremely cold temperatures*.
*(outside temperature including wind chill factor less than 5°F)
This method can protect not only to the heater, but also to the water supply,
water piping and mixing valves.
1. Turn the unit on with the Power Button on the Remote Controller.
2. Close the gas supply valve.
3. Open a hot water fixture and let it run for approx. 1 minute, and
then check that the number 11 is flashing on the remote controller
display.
* If multiple units are being used, drain one minute for each unit.
* It is possible that a different number may be displayed on the
remote controller, but as long as it is flashing, you may continue.
4. Partially close the hot water fixture, but keep a small amount of hot
water running. (.1 gal./minute or about .2" thick.)
* If there is a mixing valve, set it to the highest level.
* When linking multiple units, discharge water equivalent to
.1 gal./minute per unit.
5. The flow may become unstable from time to time. Check the flow
30 minutes later.
Hot Water Fixture
.2" thick
* Remember to set mixing valves and fixtures to their original levels before using the unit again
to prevent scalding.
* If there is still a chance that the unit will freeze, drain the unit as on the next page.
If water will not flow because it is frozen:
1. Close the gas and water valves.
2. Turn off the power button.
3. Open the water supply valve from time to time to check whether water is running.
4. When the water is flowing again, check for water leaks from the equipment and piping
before using.
If the heater or the piping is frozen, do not use the heater or it may get damaged.
17
Preventing Damage from Freezing-2
If the water heater will not be used for a long period of time,
Drain the water.
Drain the water as follows:
Caution
High Temperature
Drain water into a bucket to prevent water damage.
1. Close the gas valve.
2. (1) Turn the power on.
(2) Turn and leave open the hot water fixture for more than 1 minute and close.
*If multiple units are being used, drain one minute for each unit.
*An 11 Error Code may appear on the remote control.
This is not a malfunction of the unit. Do not turn Power ON/OFF Button OFF.
3. Close the water supply valve, disconnect
the electrical power supplied to the unit.
Do not touch with wet hands.
4. Fully open all hot water fixtures.
To avoid burns, wait until the equipment cools down
before draining the water. The appliance will remain hot
after it is turned off.
Fixture
Fixture
18
5. Open all drain plugs and drain the water out
of the unit.
6. When the water is completely drained, replace all drain
plugs and close the hot water fixtures.
Turning the Unit Back On
1. Check that all drain plugs are inserted.
2. Check that all hot water fixtures are closed.
3. Follow the procedure on p.11 “Initial operation”, steps 1 through 4.
Drain Plugs
Regular Maintenance-1
Periodic Inspection
Caution
High Temperature
For laundry, newspaper, timber,
Check
oil, spray cans and other
combustible materials. (
For abnormal sounds
Check
during operation.
For abnormalities in
Check
external appearance,
discoloration or flaws.
For proper operation of
Check
pressure relief valve.
For water leaks from the
Check
equipment and piping.
p.5)
To avoid burns, wait until the equipment cools down
before draining the water. The appliance will remain
hot after it is turned off.
For dust and soot in
Check
the flue terminal.
Periodic Maintenance
Equipment
Wipe the outside surface with a wet cloth, then dry the surface. Use a neutral detergent to
clean any stains.
Remote Controller
Wipe the surface with a wet cloth.
• Do not use benzene, oil or fatty detergents to clean the remote controller;
deformation may occur.
• The remote controller is water resistant but not water proof. Keep it as dry as possible.
19
Regular Maintenance-2
Periodic Maintenance
Water Drain Valve (with Water Filter)
If the water drain valve (with water filter) is covered with debris, the hot water may not run
smoothly, or the unit may put out cold water. Check and clean the filter as explained below.
* To avoid burns, wait until the equipment cools down before draining the water.
The appliance will remain hot after it is turned off.
* Water will be discharged from the drain plug.
Place a container, etc. to receive the discharged
water.
1. Close the water supply valve.
2. Open all hot water fixtures.
3. Remove the inlet and outlet drain plugs (about
0.3 gal. will drain out)
4. Take the water drain valve (with water filter) out
of the inlet. (See illustration to right).
5. Clean the water drain valve (with water filter) with
a brush under running water.
6. Replace the water drain valve (with water filter).
(Take care not to lose the packing.)
7. Close all hot water fixtures.
8. Open the water supply valve and check that
water does not leak from the drain plugs or water
drain valve (with water filter).
Optional Maintenance
Water Heater Service Valves (IK-WV-1)
Inlet
Packing
Drain Plug
(with filter)
Water Supply
Valve
20
Hot Water
Service Valve
Pressure Relief Valve
Drain
Water Outlet
Water Intlet
Cold Water
Service Valve
* Isolator valve kits may be purchased as an
accessory from Noritz (Part #IK-WV-1).
They allow for one man full diagnostic testing
and easy flushing of the system.
* The kit includes two full port isolation valves
and a pressure relief valve for the hot side.
Contact Noritz for more information.
Troubleshooting-1
Initial Operation
Unit does not attempt to ignite
when water is running.
Unit attempts to ignite but fails
Hot water is not available
when a fixture is opened.
• Is water running?
• Check for reversed plumbing or crossed pipes.
•Check the water drain valve filter. (
• Reset unit and try again. There may be air in the gas line.
• Have a professional check the gas supply pressure.
p.20 )
Temperature
•Are the gas and water supply valves fully open?
• Is the water supply cut off?
•Is the hot water fixture sufficiently open?
Is the gas being cut off by the gas meter ?
•
(Can other gas devices such as stoves be used?)
•(For LP) Is there enough gas in the tank?
(Can other gas devices such as stoves be used?)
• Is the water drain valve filter clogged? (
• Is the power button turned on?
p.20)
No water is available when
a fixture is opened.
The hot water is not the correct
temperature.
Water takes time to become hot
when turning the hot water fixture.
The water is too hot.
• Is the water supply cut off?
• Is the heater frozen?
•Is the hot water fixture sufficiently open?
• Have you allowed enough time for the cold water in the
pipes to drain out?
•Are the gas and water supply valves fully open?
• Is the water temperature setting appropriate?
(
p.12 and p.13)
• If the water supply temperature is high, it is possible
for the temperature to be higher than the temperature
set on the remote controller.
• If only a small amount of hot water is demanded, it is
possible for the temperature to be higher than the
temperature set on the remote controller.
• If the supply water goes through a solar pre-heating
system, it is possible for the temperature to be higher
than the temperature set on the remote controller.
21
Troubleshooting-2
Temperature
The water is not hot enough.
The water is cold when only a
single fixture is open.
Fluctuations in hot water
temperatures.
Amount of Hot Water
The amount of hot water at a
certain fixture is not constant.
•Are the gas and water supply valves fully open?
• Is the water temperature setting appropriate?
p.12 and p.13)
(
• If the amount of hot water required is very high, it is
possible for the temperature to be lower than the temp erature set on the remote controller.
Decrease the amount of water passing through the unit
and the temperature should stabilize.
• The unit will not heat the water if the flow rate is less than
0.7 gallons per minute.
Open the fixture more or open other fixtures so that a greater
flow passes through the unit, and the unit should begin
heating again.
• Set water temperature at 115°F to 120°F. This will allow you
to use a higher flow of hot water thus meeting the minimum
flow requirement of 0.7 gpm.
•Clean the water filter of any debris (
•When hot water is demanded at other fixtures, the
amount available may be reduced. The maximum flow
available from this unit is 6.9 GPM at a 45°F temp. rise.
• Pressure fluctuations and other plumbing conditions can
cause the temperature and pressure at a fixture to be
unstable, but it should stabilize after a short time.
• There are some types of hot water taps that discharge large
volumes of hot water initially, but stabilize after time.
•To keep the temperature stable, the heater limits the
amount of water that can flow through it to a small
amount initially, but the amount increases over time.
p.20)
22
The amount of hot water in the tub
is less/more than the set amount.
The flow meter alarm does not
sound even when filled to the set
amount.
Amount of hot water available
has decreased over time.
•When hot water is used for other fixtures while filling the
bath tub, the tub will not fill as much.
• If there is water in the tub already, or when filling is stopped
and resumed, the tub will fill more.
•
The flow meter alarm is set to sound when hot water
is continuously discharged for the set volume of water. If mixing
valves are used, or if cold water is mixed with hot water at the
fixture, the tub will fill more than the setting of the flow meter
alarm.
• Is the water drain valve filter clogged? (
p.20)
Remote Controller
The light on the power button
does not come on.
The water temperature changes
after a power failure or when the
power is disconnected.
The fan can be heard after
operation is stopped.
A motor can be heard when turning
the unit ON or OFF, when opening
or closing a fixture, or after the unit
has been running for a while.
• Has there been a power failure?
•Is the power connected properly?
• The temperature setting and the flow meter alarm setting
may both need to be reset after a power outage.
Sounds
• These noises indicate the proper operation of devices
which are designed to let the unit reignite more quickly,
and ensure the water temperature is stable.
Other
The heater stops burning during
operation.
exhaust vent on a cold day.
The hot water is turbid.
Water leaks from the drain plugs
on the outlet.
• Are the gas and water supply valves fully open?
• Is the water supply cut off?
• Is the hot water fixture sufficiently open?
• Is the gas being cut off by the gas meter?
(Can other gas devices such as stoves be used?)
• (For LP) Is there enough gas in the tank?
(Can other gas devices such as stoves be used?)
• This is normal. The white smoke is actually steam.White smoke comes out of the
• This is harmless. Small air bubbles appear as the
water is heated and depressurized rapidly to
atmospheric pressure.
•When the unit is under very high pressure, water will leak
from the drain plugs as a safety so that the unit is not
damaged by the high pressure.
23
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