Be careful not to damage the connector or any nearby components.
18) Place the SS-305 camera removal tool on top of the CAMERA as shown. Note the alignment. Push down
the SS-305 until the camera retaining clips are released. Hold from the sides of the SS-305.
Page 13
19) Pull up the SS-305 while holding from the sides of it and remove the CAMERA.
14) Place the CAMERA to the CAMERA FLEX. Note the alignment of the CAMERA. Push down the CAMERA
from the sides of it until the camera retaining clips are fastened.
Be careful not to touch the CAMERA lens when pushing it down. Do not push black area near the CAMERA
lens, autofocus mechanism is located below that black plastic and can be easily damaged.
Page 26
15) Remove the shown protective film from the CAMERA GASKET.
18) Place the CAMERA FLEX to the CHASSIS as shown. Make sure to place it straight as the CAMERA GASKET
might move or bend and be visible in the CAMERA window if the CAMERA is placed in angle. Connect the
CAMERA connector.
Be careful not to damage the connector or any components nearby.
Page 28
19) Remove the shown protective film from the IHF SPEAKER GASKET.
Nokia Lumia 630 (RM-976, RM-977)
Nokia Lumia 630 Dual SIM (RM-978, RM-979)
Version 1.0
Phone reset
Software / operating system (OS) reset
The software / operating system (OS) reset returns the phone to its out-of-the-box state. Note that this
procedure erases all consumer data! Always first try to perform a hardware reset.
Option 1: About menu
- Use this option if the consumer knows the lock code
- This option warns the consumer about data loss!
- Tap Settings > About > reset your phone
Option 2: Hardware key combination
- Use this option if the phone is locked and the consumer does not know the code
- Note: no warning about data loss!
- Do not advertise this feature to consumers!
Follow next steps to perform OS reset with phone keys.
Step 1
Make sure the phone is turned Off.
1. Press and hold the power key
2. Phone vibrates (release the
power key)
3. Press and hold the volume
down key
4. Exclamation mark is shown on
the screen (release the volume
down key)
Nokia Lumia 630 (RM-976, RM-977)
Nokia Lumia 630 Dual SIM (RM-978, RM-979)
Version 1.0
Proximity sensor troubleshooting
Display, Touch and Proximity sensing related troubleshoot
Proximity sensing
This phone does not have optical proximity sensor, like previous Nokia products. In this device touch
module is used for proximity sensing purpose. Proximity sensing works when call is active. When
conductive large object (e.g. face or ear) is in touch with display, display is turned off.
Troubleshooting on call related (proximity sensing) problems.
Solutions to the possible problems are as follows:
Problem:
Display stays on during the call when phone is next to
the ear.
Solution:
Advice the customer to keep the phone closer to the
ear during the call. Cheek or ear should be in touch
with the display area of the phone, not the frame of
the phone.
Problem:
Display stays black when phone is removed from ear during the call or
Customer complains that phone display blinks or stays black when
headset, charger or both are connected.
Solutions:
1. Touch screen functions or proximity sensing may be affected by
humidity, rain drops, make-up, or dirt on the display. If your phone
touch screen becomes unresponsive, use a cleaning cloth to wipe the
touch screen clean. To avoid scratches on display do not use anything
that could scratch the display and do not use chemicals for cleaning.
2. Advice the customer that two short power key presses wake up the
display if it stays black in situation where is should be active.
3. Check that latest Phone SW is in use. That has the best proximity
sensing parameters.
4. Check that user has original Nokia headset and charger in use.
Customer complains about accidental key presses during the call.
Solutions:
1.Touch screen functions or proximity sensing may be affected by
humidity, rain drops, make-up, or dirt on the display. If your phone
touch screen becomes unresponsive, use a cleaning cloth to wipe the
touch screen clean. To avoid scratches on display do not use anything
that could scratch the display and do not use chemicals for cleaning.
2. Check that latest Phone SW is in use. That has the best proximity
sensing parameters.
Troubleshooting on general touch related problems.
Problem:
Customer uses display protective foil.
Solution:
Advice the customer that protective foils may affect the functionality of
the touch screen.
Touch screen functions or proximity sensing may be affected by
humidity, rain drops, make-up, or dirt on the display. If your phone
touch screen becomes unresponsive, use a cleaning cloth to wipe the
touch screen clean. To avoid scratches on display do not use anything
that could scratch the display and do not use chemicals for cleaning.
NOTE! Customer problems above do not require change of the display module.
Changing the display module does not correct the situation. Updating the SW is the
right procedure as the latest SW has the best proximity sensing parameters.
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