Read these simple guidelines. Not following them may be dangerous or illegal. For further info, read
the complete user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Nokia for use with this device.
Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when used either in the normal use position against
the ear or when positioned at least 1.5 centimetres (5/8 inch) away from the body. The specific
maximum SAR values can be found in the Certification Information (SAR) section of this user guide.
For more info, go to www.sar-tick.com.
When a carry case, belt clip or other form of device holder is used for body-worn operation, it should
not contain metal and should provide at least the above-stated separation distance from the body.
Note that mobile devices may be transmitting even if you are not making a voice call.
Avoid touching the antenna area while the
antenna is in use. Contact with antennas affects
the communication quality and may reduce battery life due to higher power level during operation.
The following headsets have been approved by Nokia for use with this device: WH-108.
Some of the accessories mentioned in this user guide may be sold separately.
Get your phone ready
Insert the SIM card and battery.
1. Place your thumb on the logo, and carefully pull the side edge of the back cover to remove the
cover.
Note: Switch the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store and
use the device with any covers attached.
3. Slide the SIM under the holder with the contact area face down.
Important: This device is designed to be used with a standard SIM card (see figure) only. Use of
incompatible SIM cards may damage the card or the device, and may corrupt data stored on the
card. Please consult your mobile operator for the use of a SIM card that has a mini-UICC cutout.
4. Line up the battery contacts, and put the battery in.
5. Press the back cover down until it locks into place.
6. To switch on, press and hold .
Charge the battery
Your battery has been partially charged at the factory, but you may need to recharge it before you
can use your phone.
To speed up your writing, your phone can guess what you are starting to write. Predictive text is based
on a built-in dictionary. This feature is not available for all languages.
1. Select Opt. > Dictionary and the language.
2. Start writing a word. When the word you want is shown, press 0.
Change a word
Press * repeatedly until the word you want is shown.
Add a new word to the dictionary
If the word you want isn't in the dictionary, write the word, select Spell, and type in the word.
Switch between predictive and traditional text
Press # repeatedly.
You can send text messages that are longer than the character limit for a single message. Longer
messages are sent as two or more messages. Your service provider may charge accordingly.
Characters with accents, other marks, or some language options, take more space, and limit the
number of characters that can be sent in a single message.
You can only use your device on the (E)GSM 900, 1800 MHz networks. You need a subscription with a service provider.
You may also need to subscribe to some features.
Emergency calls
1. Make sure the device is switched on.
2. Check for adequate signal strength.
You may also need to do the following:
•Put a SIM card in the device, if supported by your device.
•Switch the call restrictions off in your device, such as call barring, fixed dialling, or closed user group.
•If the device keys are locked, unlock them.
3. Press the end key repeatedly, until the home screen is shown.
4. Type in the official emergency number for your present location. Emergency call numbers vary by location.
5. Press the call key.
6. Give the necessary info as accurately as possible. Do not end the call until given permission to do so.
Important: Activate both cellular and internet calls, if your phone supports internet calls. The phone may attempt to make
emergency calls both through cellular networks and through your internet call se rvice provider. Connect ions in all
conditions cannot be guaranteed. Never rely solely on any wireless phone for essential communications like medical
emergencies.
Take care of your device
Handle your device, battery, charger and acce ssories with care. The followin g suggestions help you ke ep your device operational .
• Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that corrode electronic
circuits. If your device gets wet, remove the battery, and let the device dry.
• Do not use or sto re the device in dusty or dirty areas.
• Do not store the device in high temperatures. High temperatures may damage the device or battery.
• Do not store the device in cold temperatures. When the device warms to its normal temperature, moisture can form inside
the device and damage it.
• Do not open the device other than as instructed in the user guide.
• Unauthorised modifications may damage the device and violate regulations governing radio devices.
• Do not drop, knock, or shake the device. Rough handling can break it.
• Only use a soft, clean, dry cloth t o clean the surface of the device.
• Do not paint the device. Paint can prevent proper operation.
• For optimal performance, switch the device off and remove the battery from time to time.
• Keep the device away from magnets or magnetic fields.
• To keep your important data safe, store it in at least two separate places, such as your device, memory card, or computer,
or write down important info.
Recycle
Always return your used electronic products, batteries, and packaging materials to dedicated collection points. This way you
help prevent uncontrolled waste disposal and promote the recycling of materials. All materials of the device can be recovered
as materials and energy. Check how to recycle your Nokia products at www.nokia.com/recycle.
The crossed-out wheeled-bin symbol on your product, battery, literature, or packaging reminds you that all electrical and
electronic products and batteries must be taken to separate collection at the end of their working life. Do not dispose of these
products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local
waste authority, or go to www.nokia.com/support. For more info on the environmental attributes of your device, see
www.nokia.com/ecoprofile.
Battery and charger info
Use your device only with an original BL-5CB rechargeable battery.
Charge your device with AC-11 charger. Charger plug type may vary.
Nokia may make additional battery or charger models available for this device.
The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times
are noticeably shorter than normal, replace the battery.
Important: Talk and standby times are estimates only. Actual times are affected by, for example, network conditions,
device settings, features being used, battery condition, and temperature.
Battery and charger safety
Always switch the device off and unplug the charger before removing the battery. To unplug a charger or an accessory, hold and
pull the plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully charged battery will lose its charge over time.
Always keep the battery between 15°C and 25°C (59°F and 77°F) for optimal performance. Extreme temperatures reduce the
capacity and lifetime of the battery. A device with a hot or cold battery may not work temporarily.
Accidental short-circuiting can happen when a metallic object touches the metal strips on the battery. This may damage the
battery or the other object.
Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle when possible. Do not dispose as
household waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way. If a battery leaks, do not let liquid
touch skin or eyes. If this happens, immediately flush the affected areas with water, or seek medical help. Do not modify, attempt
to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only. Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If you believe the
battery or charger is damaged, take it to a service centre before continuing to use it. Never use a damaged battery or charger.
Do not charge your device during a lightning storm. Only use the charger indoors.
Additional safety information
Small children
Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless phones, may interfere with inadequately shielded medical devices'
function. Consult a physician or the medical device's manufacturer to determine if it is adequately shielded from external radio
energy.
To avoid potential interference, manufacturers of implanted medical devices recommend a minimum separation of 15.3
centimetres (6 inches) between a wireless device and the medical device. Persons who have such devices should:
• Always keep the wireless device more than 15.3 centimetres (6 inches) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Switch the wireless device off if there is any reason to suspect that interference is taking place.
• Follow the manufacturer directions for the implanted medical device.
If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.
Accessibility solutions
Nokia is committed to making mobile phones easy to use for all individuals, including those with disabilities. For more information,
visit the Nokia website at www.nokiaaccessibility.com.
Hearing
Warning: When you use the headset, your ability to hear outside sounds may be affected. Do not use the headset where
it can endanger your safety.
Some wireless devices may interfere with some hearing aids.
Nickel
The surface of this device is nickel-free.
Vehicles
Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles. For more info, check wit h
the manufacturer of your vehicle or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty installation may be dangerous and invalidate your warranty.
Check regularly that all wireless device equipment in your vehicle is mounted and operating properly. Do not store or carry
flammable or explosive materials in the same compartment as the device, its parts, or accessories. Do not place your device or
accessories in the air bag deployment area.
Potentially explosive environments
Switch your device off in potentially explosive environments, such as near petrol pumps. Sparks may cause an explosion or fire
resulting in inju ry or death. Note restrictions in a reas with fuel; chemical plants; or where blasting operations are in progress.
Areas with a potentially explosive environment may not be clearly marked. These usually are areas where you are advised to
switch your engine off, below deck on boats, chemical transfer or storage facilities, and where the air contains chemicals or
particles. Check with the manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) if this device can
be safely used in their vicinity.
Certification information (SAR)
This mobile device meets international guidel ines for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio
frequency electromagnetic fields), recommended by international guidelines from the independent scientific organization
ICNIRP. These guidelines incorporate substantial safety margins assure the protection of all persons regardless of age and health.
The exposure guidelines are based on the Specific Absorption Rate (SAR), which is an expression of the amount of radio frequency
(RF) power deposited in the head or body when the device is transmitting. The ICNIRP SAR limit for mobile devices is 2.0 W/kg
averaged over 10 grams of tissue.
SAR tests are carried out with the device in standard operating positions, transmitting at its highest certified power level, in all
its frequency bands. The maximum recorded SAR values for this device are:
Maximum SAR valueFrequency bands used when Maximum
When held against the head1.27 W/kg over 10gGSM 900
When operated at a separation distance
of 1.5 centimetres (5/8 inch) from the
body
Your mobile device is also designed to meet the requirements for exposure to radio waves established by the India Department
of Telecommunications. These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value
reported under this standard during product certification for use at the ear is:
When held against the head1.18 W/kg over 1gGSM 900
This device meets RF exposure guidelines when used against the head or when positioned at least 1.5 centimetres (5/8 inch)
away from the body. When a carry case, belt clip or other form of device holder is used for body-worn operation, it should not
contain metal and should provide at least the above stated separation distance from the body.
To send data or messages, a good connection to the network is needed. Sending may be delayed until such a connection is
available. Follow the separation distance instructions until the sending is finished.
During general use, the SAR values are usually well below the values stated above. This is because, for purposes of system
efficiency and to minimise interference on the network, the operating power of your mobile is automatically decreased when
full power is not needed for the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value. Component and design changes may occur over time and
some changes could affect SAR values. The latest available SAR information for this and other Nokia device models can be found
at www.nokia.com.
The World Health Organization (WHO) has stated that current scientific information does not indicate the need for any special
precautions when using mobile devices. If you are interested in reducing your exposure, they recommend you limit your us age
or use a hands-free kit to keep the device away from your head and body. For more information and explanations and discussions
on RF exposure, go to the WHO website at www.who.int/peh- emf/en.
0.65 W/kg over 10gGSM 900
Maximum SAR valueFrequency bands used when Maximum
SAR value was recorded
SAR value was recorded
Nokia original accessories
For availability of approved accessories, check with your dealer.
An extensive range of accessories is available for your device. For more details, see www.nokia.com/accessories.
Practical rules about accessories
• Keep all accessories out of the reach of small children.
• When you disconnect the power cord of any accessory, grasp and pull the plug, not the cord.
• Check regularly that accessories installed in a vehicle are mounted and are operating properly.
• Installation of any complex car accessories must be made by qualified personnel only.
Important: Battery talk and stand-by times are estimates and only possible under optimal network conditions. Actual
battery talk and standby times depend on SIM cards, features used, battery age and condition, temperatures to which
battery is exposed, network conditions, and many other factors, and may be significantly shorter than those specified
above. Ringing tones, ha nds free call handling, use in digital mode, and other fe atures will also consume the battery, and
the amount of time a device is used for calls will affect its stand-by time. Likewise, the amount of time that the device is
turned on and in the standby mode will affect its talk time.
Copyrights and other notices
DECLARATION OF CONFORMITY
Hereby, NOKIA CORPORATION declares that this RM-962 product is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at www.nokia.com/global/declaration/declaration-of-conformity.
The availability of products, features, apps and services may vary by region. For more info, contact your Nokia dealer or your
service provider. This device may contain commodities, technology or software subject to export laws and regulations from the
US and other countries. Diversion contrary to law is prohibited.
The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express
or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made
in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw
it at any time without prior notice.
To the maximum extent permitted by applicable law, under no circumstances shall Nokia or any of its licensors be responsible
for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in this document in any form without the prior written
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and improvements to any of the products described in this document without prior notice.
Nokia does not provide a warranty for or take any responsibility for the functionality, content, or end-user support of third-party
apps provided with your device. By using an app, you acknowledge that the app is provided as is. Nokia does not make any
representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party
apps provided with your device.
The availability of particular products, services and features may vary by region. Please check with your local Nokia dealer for
further details and availability of language options.
In the event of any inconsistencies between the English language version and any Indic language translation, the English language
version shall always prevail over the Indic language translation.