Safety
Read these simple guidelines. Not following them may be dangerous
or illegal. For further info, read the complete user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when ce ll phone use is not allowed or when
it may cause interference or danger , for example, in aircraft, in
hospitals or near medical equipment, fuel, chemicals, or blasting
areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the
vehicle while driving. Your first consideration while driving
should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which
could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved
by Nokia for use with this device. Third-party chargers that
comply with the IEC/EN 62684 standard, and that can connect to your
device micro USB connector, may be compatible. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the
device is dropped on a hard surface or receives a substantial
impact. If the glass breaks, do not touch the glass parts of the device
or attempt to remove the broken glass from the device. Stop using
the device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the speakerphone is in use.
SAR
This device meets RF exposure gui delines when used either in
the normal use position agai nst the ear or when positioned at
least 1.5 centimeters (5/8 inch) away from the body. The specific
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maximum SAR values can be found in the Certification Information
(SAR) section of this user guide. For more info, go to www.sar-
tick.com.
When a carry case, belt clip or other form of device holder is used for
body-worn operation, it should not contain metal and should provide
at least the above-stated separatio n distance from the body. Note
that mobile devices may be transmitting even if you are not making
a voice call.
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Antenna locations
Learn where the antennas are located on your
phone to get the best possible performance.
Avoid touching the antenna area while the
antenna is in use. Contact with antennas affects
the communication quality and may reduce
battery life due to higher power level during
operation.
The antenna areas are highlighted.
Troubleshooting and support
When you want to learn more about your phone,
or if you're unsure how your phone should work,
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there are several support channels for you to
check.
• Full-length user guides
• Troubleshooting info
• Discussions
• News on apps and downloads
• Software update info
• Further details about features and
technologies, and the compatibility of devices
and accessories
Troubleshooting and discussions may not be
available in all languages.
For support videos, go to www.youtube.com/
NokiaSupportVideos.
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If your phone freezes
Try the following:
• Press and hold the power key for ove r 8 seconds.
The phone restarts.
• Update your phone software.
• Reset your phone. This restores the factory
settings, and erases all your personal content,
including apps you've purchased and
downloaded. On the start screen, swipe left, and
Settings > about > reset your phone.
tap
If your issue remains unsolved, contact your
network service provider or Nokia for repair
options. Before sending your phone for repair,
always back up your data, as all personal data in
your phone may be deleted.
Tip: If you need to identify your phone, to
view the unique IMEI number of the phone,
dial *#06#.
Find your model number and serial
number (IMEI)
If you need to contact Nokia Care or your service
provider, you may need info, such as the model
number and the serial number (IMEI). To see the
info, tap
You can also find the info on your phone label,
which is located under the SIM holder. For
information on how to open the SIM holder, see
your phone's user guide.
For additional product support information, see
the Quick Reference Guide included with your
phone.
Settings > about.
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