Nokia RM-824 User Manual

User Guide
Nokia Lumia 820 RM-824
Issue 3.0 EN-US
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This guide isn't all there is...
There's a user guide in your phone – it's always with you, available when needed. On the start screen, swipe left, and tap
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User Guide
Nokia Lumia 820

Contents

Safety 5
Get started 6
Keys and parts 6
Back, start, and search key 6
Antenna locations 7
Remove the back cover 7
Insert the SIM card 8
Remove the SIM card 10
Insert the memory card 10
Remove the memory card 13
Charge your phone 13
First start-up 16
Transfer content to your Nokia Lumia 18
Lock the keys and screen 21
Change the volume 23
Connect the headset 23
Icons shown on your phone 24
Basics 25
Get to know your phone 25
Personalize your phone 28
Take a screenshot 33
Extend battery life 34
Save on data roaming costs 36
Text input 36
Scan codes or text 40
Clock 40
SkyDrive 42
Nokia account 43
Browse your SIM apps 43
Store 44
© 2013 Nokia. All rights reserved.
People & messaging 47
Calls 47
Contacts 51
Social networks 54
Messages 56
Mail 60
Camera 65
Camera basics 65
Advanced photography 69
Photos and videos 72
Maps & navigation 76
Switch location services on 76
HERE Maps 76
Positioning methods 82
Internet 83
Define internet connections 83
Web browser 83
Search the web 85
Close all internet connections 86
Entertainment 87
Watch and listen 87
FM radio 88
Sync music and videos between your phone and computer 89
Games 90
Office 92
Microsoft Office Mobile 92
Write a note 95
Continue with a document on another device 95
Calendar 96
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Make a calculation 97
Use your work phone 97
Tips for business users 98
Phone management & connectivity 100
Keep your phone up to date 100
Use a high speed connection 101
Wi-Fi 102
NFC 103
Bluetooth 105
Memory and storage 107
Copy content between your phone and computer 108
Security 109
Wallet 111
Access codes 112
Troubleshooting and support 114
Product and safety information 116
© 2013 Nokia. All rights reserved.
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Safety

Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals,
or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Nokia for use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may be compatible. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the speakerphone is in use.
© 2013 Nokia. All rights reserved.
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Get started

Get to grips with the basics, and have your phone up and running in no time.

Keys and parts

Explore the keys and parts of your phone.
1Earpiece 2 Ambient light sensor 3 Front camera 4 Connector for headphones and
speakerphones (3.5 mm) 5Volume keys 6 Power/lock key 7 Camera key 8Search key 9Start key 10 Microphone 11 Back key
12 Camera flash 13 Camera 14 Microphone 15 Micro-USB connector 16 Speakerphone
Some of the accessories mentioned in this user guide may be sold separately.

Back, start, and search key

The back, start, and search keys help you navigate your phone.
• To switch between open apps, press and hold
• To go back to the previous screen you were in, press
websites you've visited since the last time your screen was locked.
• To go to the start screen, press
• To control your phone with your voice, press and hold
© 2013 Nokia. All rights reserved.
. The app you were in remains open in the background.
, swipe left or right, and tap the app you want.
. Your phone remembers all the apps and
, and say a voice command.
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This feature is not available in all languages. For more info on feature and service availability, see the How-to section at www.windowsphone.com.
• To search the web, press
.

Antenna locations

Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.

Remove the back cover

Learn how to remove the back cover of your phone.
Note: Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.
Do not use any tools to open the back cover.
1. With the back of the phone facing you, place your thumb on the back of the phone next to the camera lens.
2. At the top left corner, put your fingernail in the seam between the screen frame and the back cover. Bend the cover until a side seam opens slightly.
3. Repeat on the other corner, and remove the cover.
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Replace the back cover
Press the bottom edge of the back cover against the bottom edge of the phone. Then press the back of the cover until it snaps into place.

Insert the SIM card

Read on to learn how to insert your SIM card into your phone.
Important: Your device uses a mini-UICC SIM card, also known as a micro-SIM card. Use of incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data stored on the card.
Note: Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.
Make sure the phone is switched off.
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1. With the back of the phone facing you, place your thumb on the back of the phone next to the
camera lens.
2. At the top left corner, put your fingernail in the seam between the screen frame and the back cover. Bend the cover until a side seam opens slightly.
3. Repeat on the other corner, and remove the cover.
4. If the battery is in, lift it out.
5. Push the SIM into the card slot until it locks into place.Make sure the contact area is face down.
6. Line up the battery contacts, and replace the battery.
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7. Press the bottom edge of the back cover against the bottom edge of the phone.
8. Press the back of the cover until it snaps into place.

Remove the SIM card

Got a new SIM card? Learn how to remove the previous card from your phone.
1. Switch your phone off.
2. Remove the back cover.
3. If the battery is in, lift it out.
4. Push the card in until you hear a click, then pull the card out.

Insert the memory card

Learn how to insert the memory card.
Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.
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Some microSD cards may not be compatible with this phone. We recommend that you use your phone’s internal memory for saving photos and videos. On the start screen, swipe left, and tap Settings > phone storage. Switch Store new pictures on to phone. For more info on using a microSD card with your phone, go to www.nokia.com/lumia820/tips-and-tricks.
Your phone supports memory cards with a capacity of up to 64 GB.
Note: Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.
1. With the back of the phone facing you, place your thumb on the back of the phone next to the camera lens.
2. At the top left corner, put your fingernail in the seam between the screen frame and the back cover. Bend the cover until a side seam opens slightly.
3. Repeat on the other corner, and remove the cover.
4. If the battery is in, lift it out.
5. Push the memory card into the memory card slot until it locks into place.
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6. Line up the battery contacts, and replace the battery.
7. Press the bottom edge of the back cover against the bottom edge of the phone.
8. Press the back of the cover until it snaps into place.
© 2013 Nokia. All rights reserved.
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Remove the memory card

Need to change your memory card? Here's how you remove the card from your phone.
1. Switch your phone off.
2. Remove the back cover.
3. If the battery is in, lift it out.
4. Push the memory card in until you hear a click, then pull the card out.

Charge your phone

Learn how to charge your phone.

Charge your phone with a USB charger

Your battery has been partially charged at the factory, but you may need to recharge it before you can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone.
1. First connect the USB cable to the charger, and plug the charger into a wall outlet, then connect the micro-USB end of the cable to your phone.
2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
© 2013 Nokia. All rights reserved.
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B
You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging.
If the battery is completely discharged, it may need to charge for up to 20 minutes before you can use your phone. The charging indicator may not be displayed in this time.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery.

Charge your phone wirelessly

No need for hassle with cables, just pop your device on a wireless charger, and it immediately starts charging.
Your phone supports Qi, the global standard for wireless charging, and is compatible with any Qi wireless charger. The charging areas on the phone and the charger need to touch, so make sure you align the phone and charger properly. Not all phone models fit in all chargers.
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You need a Nokia wireless charging cover , marked with the Qi logo inside the cover, for wireless charging to work. The cover may be included in the sales box, or it may be sold separately. Only use original Nokia wireless charging covers.
Nokia wireless chargers, such as the wireless charging plate DT-900, are sold separately.
Use only Qi compatible chargers for wireless charging.
1. Make sure the wireless charger is switched on.
2. With the wireless charging cover in place, place your phone on the wireless charger so that the
charging areas touch.
3. When the battery is full, remove your phone from the charger.
The charging area is highlighted.
Warning: Make sure there’s nothing between the charger and the device. Do not attach any objects, such as stickers, on the device surface near the charging area.
For more info on wireless charging, see the user guide of your charger and your wireless charging cover.

Battery

Take good care of your battery, it's the life force of your phone.
Use only Nokia approved chargers designated for this phone. You can also use a compatible USB cable to charge your phone (included).
© 2013 Nokia. All rights reserved.
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First start-up

Learn how to get your new phone up and running.
Your new phone comes with great features that will be installed when you start your phone for the first time. Allow some minutes for your phone to be ready.

Switch the phone on

Are you ready? Switch your phone on, and start exploring it.
Press and hold the power key until the phone vibrates.
Switch the phone off
Press and hold the power key, and drag the lock screen down.

Microsoft account

With a Microsoft account, you can access Microsoft services with a single username and password on your computer or phone. You can also use the same username and password on your Xbox.
With your Microsoft account, you can, for example:
• Download content from Store
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• Back up your contacts
• Upload, store, and share pictures and documents.
• Back up your phone on SkyDrive.
• Play Xbox games
• Get your avatar and gaming achievements on your phone, and add to them when you play gam es
on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub
To learn more about Microsoft account and what can you do with it, go to
www.windowsphone.com.

Create your Microsoft account

Spice up your life and get more from your phone – create a Microsoft account.
To create a Microsoft account, you need an internet connection. If you don't have a data plan, the data transmission costs may pile up quickly. For info about possible data costs, contact your network service provider. If you can't connect to the internet, you can create the account later.
1. Switch on your phone with the SIM card in the phone.
2. To set up your phone, follow the instructions shown on the screen.
3. Create your Microsoft account, or sign in with your existing username and password.
To make an emergency call during the initial set-up, tap emergency call.
To create a Microsoft account later, open a Microsoft app or service on your phone. Or on the start screen, swipe left, and tap on the internet, or to reset your password, go to www.live.com.
Settings > email+accounts > add an account. To create your account
© 2013 Nokia. All rights reserved.
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Copy contacts

Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts, text messages, and pictures from your old phone. The app does not work with all phone models.
Tip: If you have an older Windows Phone device, or have previously backed up your contacts in your Microsoft Account, you can also add your account to your phone, and import the contacts to your phone straight from the service.
Tip: When you create your Microsoft Account, your contacts are backed up automatically.
To restore the backed up contacts when setting up a new phone, sign in using the same Microsoft Account. You can then choose the backup you want to use.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on.
2. On the start screen of your new phone, swipe left, and tap
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both
phones.
If your contacts are written in a language that is not supported by your new phone, the contact info may not be shown correctly.
Transfer my Data.

Transfer content to your Nokia Lumia

Learn how to transfer content to your Nokia Lumia.
Depending on what you need to install and how much content you are transferring, the transfer may take a while.
Some file formats may not be transferred. Some third-party converter apps may be available to convert the files to a format that can be transferred.
© 2013 Nokia. All rights reserved.
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These instructions may not apply to all phone models and manufacturers.
For more info, go to www.nokia.com/gb-en/switch-easy (in English only).

Transfer content from your previous Nokia phone or an Apple Mac

Learn how to transfer content from your previous Nokia phone or an Apple Mac to your Nokia Lumia.
Transfer content from your previous Nokia Lumia
Transfer your contacts, calendar, and text messages from your previous Nokia Lumia to your new Nokia Lumia using your Microsoft account. You can also use SkyDrive to easily transfer your office documents to your new Nokia Lumia, or transfer your photos and videos with the Windows Phone app.
You need a Microsoft account to move content to your new Nokia Lumia.
If you don't have a Microsoft account set up on your new Nokia Lumia yet, on the start screen, swipe left, tap the instructions shown on the screen.
1. To select what you want to back up to your Microsoft account, on your previous Nokia Lumia, on the start screen, swipe left, and tap
Your contacts and calendar are backed up automatically to your Microsoft account.
2. On your new Nokia Lumia, sign in to your Microsoft account, and your contacts, calendar, and text messages are automatically transferred to your new Nokia Lumia.
Transfer office documents
On your previous Nokia Lumia, tap documents to SkyDrive. To access your documents, on your new Nokia Lumia, tap
SkyDrive.
Transfer content from a Symbian or S40 phone
Use Nokia Suite to transfer content from a Symbian or S40 phone to your Nokia Lumia.
Make sure you have the latest Nokia Suite installed on your PC. You can download it from
www.nokia.com/nokiasuite.
1. Use a compatible USB cable to connect your phone to your PC.
2. Open Nokia Suite on your PC.
3. Select Copy content to Nokia Lumia. Your files are copied to SkyDrive.
4. To access your files, on your Nokia Lumia, tap
shown on your phone. You can also download the SkyDrive app from Store.
Settings > email+accounts > add an account, and create a Microsoft account following
Settings > backup.
Office > SkyDrive to make sure you have saved your Office
Office >
Office > SkyDrive, and follow the instructions
Transfer content from an Apple Mac
Use your Microsoft account to transfer content from an Apple Mac.
1. On your Mac, go to www.live.com, and sign in to your Microsoft account.
2. Select SkyDrive, and drag and drop the files you want to move from your Mac to SkyDrive.
3. To access your files on your phone, tap
your phone.
© 2013 Nokia. All rights reserved.
Office > SkyDrive, and follow the instructions shown on
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Transfer content from an Android phone

Learn how to transfer content from an Android phone to your Nokia Lumia.
Transfer photos and videos from an Android phone
Transfer your photos and videos from your Android phone to your computer, and drag and drop them to your Nokia Lumia.
1. Use a compatible USB cable to connect your Android phone to your computer.
2. Use an appropriate Android sync software to sync the content you want to your computer. Note
the folders where you synced the files.
3. When the sync is complete, connect your Nokia Lumia to your computer. Your phone is shown as a separate drive on your computer.
4. Drag and drop the items from the computer to the subfolders under Pictures and Videos on your phone. Make sure you copy the items to the correct subfolders, otherwise you may not be able to see them on your phone.
Transfer Outlook info from an Android phone
Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos from your Android phone to your Nokia Lumia.
1. Use a compatible USB cable to connect your Android phone to your computer.
2. On your computer, use the sync software for your Android phone to sync contacts, calendar entries,
and to-dos from your Android phone to your computer, and set the sync software to sync the items to Outlook.
3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook Hotmail Connector. Go to www.office.microsoft.com, search for Hotmail Connector, and download it to your computer. You may need to configure the Hotmail Connector settings.
4. Sync the content you want from Outlook to your Microsoft account. It may take a while before the content is available in your Microsoft account.
5. To import the content to your new phone, you need to sign in with your Microsoft account. To create the account on your phone, tap the instructions shown.
For more info, go to www.windowsphone.com, and see the FAQs on how to sync your Outlook contacts and calendar to Windows Phone.
Transfer office documents from an Android phone
Use your Microsoft account and SkyDrive to transfer office documents from your Android phone.
1. Use a compatible USB cable to connect your Android phone to your computer, and on your phone, select Mass storage, if asked.
2. Drag and drop the files to your computer. Note the folders where you stored the files.
3. On your computer, go to www.live.com, and sign in to your Microsoft account.
4. In your Microsoft account, select SkyDrive, and drag and drop the files you want from your
computer to SkyDrive.
5. To access your files on your Nokia Lumia, tap shown on your phone.
Settings > email+accounts > add an account, and follow
Office > SkyDrive, and follow the instructions
© 2013 Nokia. All rights reserved.
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Transfer content from an iPhone

Learn how to transfer content from an iPhone to your Nokia Lumia.
Transfer photos and videos from an iPhone
Use a USB cable to transfer your photos and videos from your iPhone to your computer, and drag and drop them to your Nokia Lumia.
1. Use a compatible USB cable to connect your iPhone to your computer.
2. Move your photos and videos to your computer with an appropriate software, such as AutoPlay in
Windows 7 PC.
3. Connect your Nokia Lumia to your computer. The phone is shown as a separate drive on your computer.
4. Drag and drop the items from the computer to the subfolders you want under Pictures and Videos on your phone.
Make sure you copy the items to the correct subfolders, otherwise you may not be able to see them on your phone.
Tip: You can also transfer your photos, videos, and music from iTunes with the Windows Phone app. To download and install the latest version on your Windows PC, go to www.windowsphone.com. If your computer is a Mac, install the Windows Phone app from the Mac App Store.
Transfer contacts and calendar from an iPhone
Sync your contacts and calendar with iTunes from your iPhone to Outlook, and transfer them to your Nokia Lumia using your Microsoft account.
You need a Microsoft account to transfer content to your Nokia Lumia. Make sure you have iTunes and Microsoft Outlook Hotmail Connector installed on your computer. To install Microsoft Outlook Hotmail Connector, go to www.office.microsoft.com, search for Hotmail Connector, and download it to your computer. You may need to configure the Hotmail Connector settings.
1. Open iTunes.
2. Use a compatible USB cable to connect your iPhone to your computer.
3. Sync the content you want from your iPhone to Outlook.
4. In Outlook, add your Microsoft account to Outlook using Microsoft Outlook Hotmail Connector.
5. Sync the content you want from Outlook to your Microsoft account.
It may take a while before the content is available in your Microsoft account.
6. If you don't have a Microsoft account set up on your phone yet, to transfer the content to your Nokia Lumia, on the start screen, swipe left, tap create a Microsoft account following the instructions shown on the screen.
Settings > email+accounts > add an account, and

Lock the keys and screen

Want to avoid accidentally making a call when your phone is in your pocket or bag?
Press the power key.
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Unlock the keys and screen
Press the power key, and drag the lock screen up.
Tip: Instead of pressing the power key, you can also double-tap the screen if double-tap is switched on. To switch on double-tap, tap
up phone to On.
Set the keys and screen to lock automatically
On the start screen, swipe left, tap the length of time after which the keys and screen are locked automatically.
© 2013 Nokia. All rights reserved.
Settings > lock screen > Screen times out after, and select
Settings > touch, and switch Double tap to wake
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Change the volume

Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the volume to your liking.
Use the volume keys.
The volume keys control all sounds, including the volume of alarms and reminders.
Tip: When you change the volume, you can also switch your phone to vibrate, silent, or normal mode. On the volume control bar at the top of the screen, tap vary depending on your mode settings. To change the settings, on the start screen, swipe left, and tap
Settings > ringtones+sounds.
, , or . The available options

Connect the headset

Enjoy your favorite music, or free your hands for other things when in a call.
Connect the headset to your phone.
Do not connect products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.
© 2013 Nokia. All rights reserved.
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Icons shown on your phone

The status bar at the top of the screen tells you the current time, battery and signal strength, and much more.
Tip: To see hidden icons, tap the status bar.
Signal strength
Battery power level
The battery is charging.
Battery saver mode is switched on.
Your calls are forwarded to another number or your voice mailbox.
There is no SIM card in your phone.
Your SIM card is locked.
A Bluetooth device is connected to your phone.
A Wi-Fi connection is available.
A Wi-Fi connection is active.
An app or service is using your location info.
Your phone is roaming and not on your home mobile network.
Vibrate mode is switched on.
Airplane mode is switched on.
Silent mode is switched on.
Single letters, combinations of letters, or combinations of letters and numbers show the type of mobile network to which you're connected. connections.
Icons vary between regions and network service providers.
, for example, or or to indicate high-speed
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Basics

Learn how to get the most out of your new phone.

Get to know your phone

Your phone has two views, making it easy for you to keep up with what's going on.
To switch between the start screen and the apps menu, simply swipe left or right.
Start screen: The animated live tiles show your missed calls and received messages, the latest news and weather forecasts, and more.
You can rearrange and resize the tiles, and pin contacts, apps, feeds, mailboxes, websites, and other favorites. Updates of your pinned contacts are shown on the tile, and you can view your contacts' details directly from the start screen.
Apps menu: All your apps are listed here, all neatly ordered.
Got a lot of apps? To look one up, tap
The software in this device includes software licensed by Nokia from Microsoft Corporation or its affiliates. To access the Windows Phone software license terms, select read the terms. Please note that by using the software, you accept the terms. If you do not accept the terms, do not use the device or software. Instead contact Nokia or the party from which you purchased the device to determine its return policy.
.
Settings > about. Please

Switch between views

If you don't have all the apps you need on your start screen, you can find them from the apps menu.
Simply swipe left or right between the views.
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Switch between apps
Press and hold
Tip: To close the app, tap .
View the apps running in the background
On the start screen, swipe left, and tap

Use the touch screen

Explore your phone with a tap, swipe, or drag.
1. To use your phone, simply tap or tap and hold the touch screen.
2. To open further options, place your finger on an item until the menu opens.
Tip: You can even use your phone while wearing gloves. On the start screen, swipe left, and tap
Settings > touch, and switch Touch sensitivity to high.
Example: To open an app or other item, tap the app or item. To edit or delete a calendar
appointment, tap and hold the appointment, and select the appropriate option.
Tap and hold to drag an item
Place your finger on the item for a couple of seconds, and slide your finger across the screen.
Swipe
Place your finger on the screen, and slide your finger in the desired direction.
Example: Swipe left or right between the start screen and the apps menu, or between different views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.
Zoom in or out
Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.
Important: Avoid scratching the touch screen.
, swipe to the app you want, and tap the app.
Settings. Swipe left, and tap background tasks.
© 2013 Nokia. All rights reserved.
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Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the screen
in its current orientation, on the start screen, swipe left, and tap
rotation. Switch Autorotate screen to Off

Use your phone with ease

Struggling with small text or blurry images? Make the fonts larger and the screen easier to view. You can also use your phone with a teletypewriter (TTY/TDD).
1. On the start screen, swipe left, and tap
2. Tap ease of access.
Change the font size Drag the Text size slider.
Switch high contrast on Switch High contrast to On
Magnify the screen
Switch Screen magnifier to On magnifier, use 2 fingers to move around the screen. To stop magnification, double-tap the screen with 2 fingers.
Use your phone with a TTY/TDD
Switch TTY/TDD to full.
The available TTY/TDD modes may vary depending on your network service provider.

Use the screen reader

Mobile Accessibility reads the info on your screen aloud. Make calls and access messaging, contacts, calendar, browser, and settings easily from a customized start screen.
To install Mobile Accessibility, on the start screen, swipe left, and tap Under Mobile Accessibility, tap download > install.
1. On the start screen, swipe left, and tap Accessibility to On
2. Tap restart phone.
After restarting, a tutorial guides you through the basic touch screen actions. To close the tutorial, swipe left.
To hear the names of the items on the screen, move your finger on the screen. To open an item, double-tap the item.
Close the screen reader
On the Mobile Accessibility start screen, tap
.
, and double-tap the screen with 2 fingers. When using the
.
.
Settings.
Settings > ease of access, and switch Mobile
, and follow the instructions you hear.
Settings > screen
Settings > ease of access.

Use your phone in airplane mode

In places where you don't want to make or receive calls, you can still access your music, videos, and offline games if you switch airplane mode on.
Airplane mode closes connections to the mobile network and switches your phone's wirele ss features off. If supported by your device, the NFC payment and ticketing feature of the device may remain
© 2013 Nokia. All rights reserved.
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active. Comply with the instructions and safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for example, browse the internet or switch Bluetooth and NFC sharing on in airplane mode.
1. On the start screen, swipe left, and tap Settings > airplane mode.
2. Switch Status to On

Control your phone with your voice

Got your hands full, but need to use your phone? You can use your voice to make a call, send a text message, search the web, or open an app.
This feature is not available in all languages. For info on the supported languages, go to
www.windowsphone.com.
1. Press and hold
2. Say a voice command into your phone.
Example: To check your schedule, say Open calendar.
.
.

Personalize your phone

Learn how to personalize the start screen, and how to change ringtones.

Personalize the start screen

Would you like to have only your most-used apps on the start screen? You can pin your favorite apps, websites, and much more to the start screen, and move or resize tiles as you like.
1. To pin an app, swipe left to go to the apps menu.
2. Tap and hold the app, and tap pin to start.
Pin a contact
People, tap and hold the contact, and tap pin to start.
Tap
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When you pin contacts, their feed updates are shown on the tile, and you can call them directly from the start screen.
Pin a website Go to a website, and tap > pin to start.
Move a tile
Tap and hold the tile, drag and drop it to the new location, and tap the screen.
Resize or unpin a tile
To resize, tap and hold the tile, and tap the arrow icon.
The tiles can be either small, medium, or wide. The bigger the tile is, the more info it can show.
To unpin the tile, tap and hold the tile, and tap .
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Change the Glance screen settings

Always keep your phone at your service. When your phone is on standby, you can easily check the time even when your screen times out.
1. On the start screen, swipe left, and tap
2. Switch Glance screen to always on.
Tip: It's easy to wake up your phone even when the power key is not easily accessible, for
example, while your phone is cradled in a car holder. Simply double-tap the screen.
Switch double-tap on or off
On the start screen, swipe left, and tap Settings > touch. Switch Double tap to wake up phone to
or Off .
On

Create a safe, fun start screen for kids

You can let your kids use some apps on your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they shouldn't. Put selected apps, games, and other favorites for kids to enjoy in their own start screen.
1. On the start screen, swipe left, and tap Settings.
2. Tap kid's corner.
3. Choose which content your kids can use. You can also set a password to keep your kids from
accessing your own start screen.
Tip: Show your kids how they can personalize their start screen. To change, for example, the background picture, tap customize. On the start screen, you can resize or move tiles in the normal way.
Tip: To let your kids make an in-app purchase, such as buy game points, define a Wallet PIN. You must enter the Wallet PIN to make each purchase. To define a Wallet PIN, on the start screen, swipe left, and tap all ages.
Go to your own start screen
Press the power key twice, and swipe up on your own lock screen. If you've set a password, type it in.
Go back to the kid's start screen
On your own lock screen, swipe left, and on the kid's lock screen, swipe up.
© 2013 Nokia. All rights reserved.
Wallet > > settings+pin. Some purchases may not be available for
Settings > glance.
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